What's with O2... they haven't confirmed anything about any new XDA phones....especially and XDA in the form of HTC Touch Pro 2 :-(
There is an interesting thread on the O2 forums where O2 claim that the Touch Pro2 is too similar to the iphone and will not be releasing it on the O2 network.
Any confirm or deny this please?
The link to the O2 forum thread on this subject is here:
http://forum.o2.co.uk/viewtopic.php?t=20249
(is this link allowed? If not, my apologies- admin feel free to remove it!)
I have an old HTC Tytn from Vodafone UK, i left them last month, a day before they announced HTC Touch Pro2! I'm now with O2....so will be very gutted if they don’t release TP2 :-(
Cheers
Riaz
confirmed from O2 UK...
just got this from O2...
Good afternoon, Thank you for your enquiry. We unfortunately do not have any indication as to whether the HTC Touch Pro 2 will be released on the O2 network. Please feel free to give us a call on 0800 781 0202 if you wish to discuss alternative options. Our lines are open between 8am and 9pm Monday to Friday and 9am to 5:30pm on weekends. We look forward to hearing from you. Kind regards, Jerome Van RooyenO2 Business Marketing Team
HTC_Riaz said:
just got this from O2...
Good afternoon, Thank you for your enquiry. We unfortunately do not have any indication as to whether the HTC Touch Pro 2 will be released on the O2 network. Please feel free to give us a call on 0800 781 0202 if you wish to discuss alternative options. Our lines are open between 8am and 9pm Monday to Friday and 9am to 5:30pm on weekends. We look forward to hearing from you. Kind regards, Jerome Van RooyenO2 Business Marketing Team
Click to expand...
Click to collapse
Keep an eye on http://mobiles.co.uk.
A mate of mine got a HD from them.
Dave
looks like they are not releasing (well not yet anyway) the Touch Pro 2 or Diamond 2 on O2!
this is ridiculous comparing them to the Iphone - XDA's are totally different (and much better!)
looks like people on businees tariff will get screwed over as they won't be able to get the latest handsets.
If they are similar to the Iphone does that mean they won't release any more high end XDA's? - Windows mobile has been touch screen pretty much since day one!
O2 have really let themselves down just lately. I had an XDA Serra (Touch Pro) from them after selling my HTC branded one to make a bit of extra cash. After the HTC one was sold, the Serra died, just out of nowhere, the screen faded to black and never came back on. The buttons worked and I could even see what was meant to be on the screen through SOTI Pocket Controller on my PC, but the screen was just dead. I returned it woth the "promise" of a replacement "as soon as they were back in stock". Needless to say they never were back in stock, and what was the best thhey could offer me??? An XDA Zest. Please! They tried to sell it to me like it was the new iPhone or something. In reality, I knew more about their WinMos than the sales guy did, and to be honest that frustrated me big time, because he wouldn't listen...
So now O2 only have the XDA Ignito (Diamond) and XDA Zest available. A pretty poor selection for a company that used to have such great devices for their time. I can only see it going one way from here...iPhone, iPhone, bloody iPhone. They have already said they are not tied to HTC, which suggests to me that they are moving away to less kind-of iPhone-beater/competitor models, which they've also said they wont stock due to their exclusivity with Apple.
I do my own upgrades....get the most valuable handset O2 will give you (even if you don't like it), sell it on ebay, use the money you get back to buy the latest HTC device when it's released, sell it on when they release a new one you like the look of. Don't hold on to one for too long (I'd say 9 months is about the limit) because they'll lose too much value and you'll end up spending too much extra to get the new model you want. Keep your O2 contract running, you can still take their most valuable upgrade every 12/18 months and pocket the cash, and you get all your inclusive minutes, texts, data allowance etc.
Once you have taken the first step in forking out for the device you want (by selling your upgrade or digging deep into your own pocket), it's really just about keeping up with HTC, which isn't that hard. I now have a Rhodium/TP2 that cost me nearly nothing due to using this method of self-upgrading.
I am one of the people on that O2 thread expressing my anger.
I have the Serra at the moment and my contract is due for an upgrade 10th of August.
I am very annoyed because at the moment my only choices are the Zest (not Zinc ) and the Ignito. So what do they expect me to upgrade to?
I acquired my Serra through an insurance claim about a month ago as I broke my Stellar and they were no longer in production with O2. (Bargain!) So It is not to bad If I have to stick with it for a while, aslong as O2 do expect to release something new...
At the moment I am sure all they would offer me is the Iphone... Ha. No.
Have emailed them various times, but never really get a brilliant answer from them...
On the plus side, O2 Germany do have the Diamond 2 on sale and the Touch HD... Hope us Britain's get cut some slack to!
I've commented in that thread as well.
The bottom line is that O2 are so obviously pushing the iPoke that they think they can run a complete business model based on it. People like ourselves who look for something up to date and technically impressive are left out in the cold.
If the network won't stock it, then the choices are either ditch the network on the next upgrade or upgrade with a damn good phone you don't want, sell it on eBay and use the money towards a phone you DO want.
My wife's phone is due an upgrade in September so she can start upgrading in August. She wants the HTC Magic, but you can only get that on Vodafone. I've asked her to upgrade to the TP2 (for me), I'll sell my X1 on eBay, and use the money to buy her a HTC Magic SIM free.
ZenithUK said:
I've commented in that thread as well.
The bottom line is that O2 are so obviously pushing the iPoke that they think they can run a complete business model based on it. People like ourselves who look for something up to date and technically impressive are left out in the cold.
If the network won't stock it, then the choices are either ditch the network on the next upgrade or upgrade with a damn good phone you don't want, sell it on eBay and use the money towards a phone you DO want.
My wife's phone is due an upgrade in September so she can start upgrading in August. She wants the HTC Magic, but you can only get that on Vodafone. I've asked her to upgrade to the TP2 (for me), I'll sell my X1 on eBay, and use the money to buy her a HTC Magic SIM free.
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Click to collapse
Exactly what I was saying. This is by far the best method...do your own upgrades. You get the handset you want rather than what they are limited to offering you.
I've just spoken to a pretty helpful guy in retentions called Paul. His line was that the Touch Pro 2 and the Touch Diamond 2 were both going to be coming at some point, but couldn't say when because of a combination of the iphone release and looking at how well the the TP2/TD2 fare.
Interestingly he tried to pursuade me to stay with the allure of the Palm Pre (which he mistakenly said was also WM) which will be out in the next couple of months.
Thanks nosdrahcir very useful to know that O2 (might) be releasing it....but why are we getting mixed messages from O2....i'm sure they will be losing business customers to Vodafone if they continue in this way!
I just got this from our O2 business manager...
Thank you for your enquiry Mr xxxxx. We do not have any immediate plans of selling the HTC Touch Pro 2 (or the O2 equivalent) on the O2 network.
arghhh.. how frustrating
Riaz
o2 is launching the touch pro2 on 1st july in GERMANY ..
And they only announced that 5 days before the fact (3 working days).
Do you really think O2 UK will give you much more notice than that?
The correct answer is "Don't count on it".
I was on a SIM only contract with O2 with my Touch Pro. My TP is now on ebay (ends saturday) and i have started a contract with Vodafone.
When i rang up O2 there customer service was pretty ****ty (although when i rang up to cancel contract very nice. Surprising!) and they said there were a few new O2 XDA phones coming through in the next month or so and you could wait for them if you want.
As you can see i couldnt wait and now ive moved to Vodafone.
Well with it being available in Germany and in the Czech Republic now, you would hope they would bring it to the UK soon. I can wait until September/October if need be. But then I will be already 2/3 months out of contract...
New business-model
Talking with a nice telephon-girl she told me, that O2 is going to seperate mobilephones and phonecontracts. So it doesn't matter whether you buy at ebay or amazon.com or at o2. I think there will be some paying-models - but in future the phone and your contract should be seperately sold.
Also Vertrag und Telefon werden getrennt verkauft und nicht wie bisher üblich gemeinsam.
got mine from mobile.co.uk
well started with the touch hd
dropped on floor screen cracked then the insurance with o2 sent me the lovely pro 2
lucky me
Related
Hi Guys,
Clove now have stock of the TP2 and are starting shipping them today
http://www.clove.co.uk/viewProduct.aspx?product=C64E151D-03FE-49D1-8412-C266A9D3D48B
Jas
Best news EVER (well, this month then)
Yer too right!
Cant wait to get one!! Ive emailed asking about the FM radio to see if it has one or not
THis is the news message they have on their site:
Tuesday 26th May 2009
So we have been waiting since February for the HTC Touch Pro2, but today the wait is over.
The first units have arrived into stock and are available to BUY.
This Touch Phone runs Windows Mobile 6.1 and has the features that you could require when away from your home or office.
The 3.6" WVGA display offers the richest images and most pleasurable viewing experience, much better than many alternative products.
The 5 line QWERRTY keyboard makes text and data entry simple. Whether you are writing a report, texting your best friend or replying to the boss, it is simple and effortless on the Touch Pro2.
Lightweight, considering the facilities, the Pro2 feels solid, but very usable in the palm of your hand.
HTC have pushed the boundaries for Windows Devices once again, the HTC Touch Pro2 is a must for a gadget fan, personal or business user
I've just bought one
Extremely Jelious! lol
Im gonna ring T-Mobile and find out if they have any news on one arriving
Spoke to Orange (UK) yesterday, and a really helpful lady said she doesn't know the exact date but it will be out within the next two weeks and that as soon as she gets information she will text me.
I'll post anything of use.
Just Rang T-Mobile (UK) and they said i can get one Next week
Was due to be released this week but its been pushed back to next week
I wish Orange would just put it under 'coming soon' on their website, gah.
I wonder how much they'll list it for, I'll try and get it for free either way. I usually seem to be quite good at getting free phones from Orange.
Chap i spoke to said on my contract which is £45/month give or take with WnW and what not should be free.
I've found Orange's phones in the past tend to be cheaper on the cheaper contracts so I'm hopeful. Bleh, hurry up Orange I'm dying here
jaso2005 said:
Just Rang T-Mobile (UK) and they said i can get one Next week
Was due to be released this week but its been pushed back to next week
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Click to collapse
My upgrade is due with t mobile so is good news. You sure they didn't think it compact v as it is unlike t mobile bring out a new phone so quickly.
billu said:
My upgrade is due with t mobile so is good news. You sure they didn't think it compact v as it is unlike t mobile bring out a new phone so quickly.
Click to expand...
Click to collapse
Perhaps they're releasing them simultaneously to replace Compact/Vario IV. Would make sense I reckon, but they took ages to release vario IV so I'm not that confident.
Tomo said:
I've just bought one
Click to expand...
Click to collapse
Congratulations, what phone do you currently have? I ask for comparison purposes.
I have an Athena which I use mainly for using office PC in client's premises via RDP. it's a bit clunky for a phone. I had a Touch Cruise which I gave to the wife when her PDA packed up. that had everything except video out, which I find useful, currently gone back to the Universal as an interim. I voted it as 'best ever' in the poll, but it's a little old and light on memory these days (so am I probably, now that I think about it!).
I think the Pro2 will suit me for a year or so. It's mainly business use, but I like the flashy stuff as well
I just rang t mobile and although they confirmed it will come out on their network, they wouldn't commit to a time frame.
T-Mobile hasnt set a date for UK launch, the guy in my local shop has my number the day he finds out a date, and i go in there once a week to pester him (im near it ever saturday)
but i did read this
http://www.intomobile.com/2009/04/22/htc-touch-pro2-spotted-as-t-mobile-wing-ii-in-the-wild.html
which says Germany some time in June with America 22 July (all on T-Mobile network) both under thename Wing II
Does this model work with ATT bands in the US. Man, I'm really hype about this phone.
I just got off the phone with sprint in the US. They said the TP2 is releasing for the first week of June in the states and its a 100% go. They already have the tech support in place. Some Sprint stores have them in stock but are not allowed to sell any yet.
Chap i spoke to from T-Mobile (UK) said they will almost definately have them in this time next week.
Also had a reply back from Clove, it DOES have FM radio in it
Well, as Zero hour is fast approaching on what i have been told by business cs at T-Mobile (UK) that the TP2 aka Vario 5 will be out on Tuesday (Subject to anymore push backs) i thought id start a thread so we can discuss our findings etc.
I will be giving them a call on Tuesday to see if i can get my grubby little hands on it and will let you all know if i get any success!
Those of you that know me from the Kaiser Section of this board will know I did the same with the Vario 3 and ended up with a huge mass of "Im calling now, cmooooon" and it was rather funny to read!
Jas
I am interested in a vario 5 too. I wonder what the price and contract will be.
Well i spoke to a chap at T-Mobile on Tuesday last week and i asked about pricing and as it wasnt out he couldnt be sure etc but said he thought that it would be free on my account which is a Business Flext 35 + WnW Pro which comes to ~£45/month.
I'll give them a call today and see what they say.
jaso2005 said:
Well i spoke to a chap at T-Mobile on Tuesday last week and i asked about pricing and as it wasnt out he couldnt be sure etc but said he thought that it would be free on my account which is a Business Flext 35 + WnW Pro which comes to ~£45/month.
I'll give them a call today and see what they say.
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Click to collapse
I think it ought to be free for £45 a month. I currently pay half that for the basic package (including the basic webn'walk) which is OK for me.
keep us updated mate, im interested as to when they'll be getting stock, contract runs out on wednesday and mpd have been messing me about a bit!
id imagine it'll be free on a £35/month contract...
Gah, you got a date!
When I rang Orange last week I got 'within the next two weeks'.
Blimey! That would be quick... i remember when we used to wait months from a HTC release to a branded version.
I currently have a pre-order paid for and waiting for an Acer M900 and (diferences aside) I will possibly get which ever I can first .... and as i'm already on TMob, this could be the deciding factor!
Although, after my TD I swore I would never get another HTC device .....
Surely this cannot be true!!!!
dahoarty said:
No FM Radio, but I never used it on the Touch Pro
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Click to collapse
No FM Radio? Then its a no-buy for me. I need my Absolute Radio going around the M25 in the mornings.
I don't get why everyone trips over the missing radio. If you use the radio a lot, why not buy a portable one (they are cheap) with a 3,5 mm headphone jack.
because i'd then need to carry ANOTHER device in my very small motorbike jacket pockets - so, a converged device (Read, contains FM radio) is exactly what i need.
I just called T-Mobile UK to enquire about the availablility of this phone as I too am due an upgrade and they say it is NOT on there list for release this week
John
hardly surprising that the left hand and right hand dont know what they are doing.
Your best bet, unless your in a REAL rush, is to wait. Wasn't it supposed to be tomorrow? Surley you can wait for that
yah tmob telling me nada to tomorrow
Well an update for you all:
Ive basicly spent the entire day on the phone to T-Mobile (reorganising contracts - not just pestering them about a release date!) and ended up getting quite high up the ladder and they have started playing the "Well it is coming soon but it could be another couple of months yet" card.
To be honest and sorry to let everyone down from an update point of view, ive just ordered one sim free from work so i wont be getting any more updates from them, Although i am on the "High Priority First Call" list so they will call me as soon as it comes out.... apparently, no doubt we shall know here before they ring anyway though.
Mine should be arriving tomorrow and ill try and do a nice review of it but to be honest theres already a few in detail reviews and i doubt mine would cover anything that they havent already done.
I am looking forward to it though i must say!
Jas
i've landed myself an unbranded touchpro2/mda vario v from mobilephones direct on t-mobile uk. yep they are offering the touch pro 2 free on a 18 month contract at 39.15gbp monthly. no need for CID or security unlocks when hardspl get released etc. next delivery on all items so i think thats a smashing deal!
i also signed up with mobilesphonesdirect for the pro2 after i've been told the vario5 should be out by the end of June which i don't want to wait. i prefer the phone unlocked and in it's original design.
mobilephones direct
Can I ask how you guys are getting the phone for free. When I rang up they told me to ring tmobile and find out what my upgrade value was (it was £200). I gave mobilephones direct this and they said the phone would cost me £250 to upgrade. Have you all got higher upgrade status or was I just unlucky and spoke to the wrong person!
silverwings2008 said:
Can I ask how you guys are getting the phone for free. When I rang up they told me to ring tmobile and find out what my upgrade value was (it was £200). I gave mobilephones direct this and they said the phone would cost me £250 to upgrade. Have you all got higher upgrade status or was I just unlucky and spoke to the wrong person!
Click to expand...
Click to collapse
It's free on certain NEW contracts.
shingers5 said:
i've landed myself an unbranded touchpro2/mda vario v from mobilephones direct on t-mobile uk. yep they are offering the touch pro 2 free on a 18 month contract at 39.15gbp monthly. no need for CID or security unlocks when hardspl get released etc. next delivery on all items so i think thats a smashing deal!
Click to expand...
Click to collapse
You will need CID / Sec Unlock unless you got a pre-release version.
Even then most pre-rel devices are CID locked (by that I mean need Hard SPL to flash unsigned custom ROMs) still. You can check sec unlock status in the bootloader. Does it say Security unlocked at the top?
Dave
how did you get your upgrade value? I've tried and nobody from tmob will give it to me.
Neil.
Orange UK seem to be doing what they are best at.
Every time I speak to someone from Orange (once a week for the last 6 weeks) to find out if the Touch Pro 2 has been released I get a different answer.
Back on the 26th May I spoke to someone who had a look and said that the phone was still on the "coming soon" list. He had a look else where and found that the phone was listed to be first released as a SBC (Small Business Customer) phone and then a little later for none business users. He had no date but said it should be early to mid June.
Yesterday I was told there is still no date, but it should be released mid to late June. The guy at orange started to explain how to go about through a 3rd party to get the upgrade but then I lost my signal. I rang back and was then told that the phone would definatly not be out with in the next 4 weeks.
Today I rang up and was told that there is no date listed, but the phone is still just "coming soon". I said about the person from yesturday, but the lady has no idea why I was told a definate no for the next 4 weeks as it could come out tomorrow, 2 weeks, 4 weeks or not at all. I also asked about the phone first being available to business customers and was told that there is no mention about the phone being a business phone and the release would be wide spread across the whole of orange UK. The lady has also put me on a ring back service, will check daily to see if the phone had been released and let me know if it has... While I have no reason to dis-believe this, I dont hold much hope.
I have rang around, but cant find a phone dealer that can do an upgrade for me with the Touch Pro 2
Little to say, I am getting a bit tired of all the different answers I get.
When I got my Tytn 2 from orange it was only listed as a business phone and I think the Touch Pro 2 will probably be the same way
Does any one here have any more information or shed any light on the release of the phone as an orange branded handset, be it for business or none business use.
Firstly I'll say that their ring-back service worked for me. This was back when the TyTN2 was released. They sent me a text on the day it became available telling me to call them, which I did instantly. The next day I had the phone in my hands. So have some faith.
However, the wait may be long, or short.
I used to be on Orange (having been a VERY loyal, high spending customer) for many years, but I have since become very cheesed off with their outdated tariffs and delays bringing phones to the market.
I have now switched to Vodafone, and while I don't get anywhere near as good signal strength, they provide a decent enough service for me.
I am sad I had to move away from orange, but it's too little too late.
See, I like Orange's service and the service plan I am on is very good value for money and they consider me somewhat of a 'loyal customer'.
I am in exactly the same boat as you, I've been speaking to different people and it's gone from 'within 2 weeks' (this was mid may I was told this) to the phone not being listed on the system, to the Diamond2 being released?
It seems the HD is out of stock and I had been told that it was being discontinued and replaced by another handset. Some reps have told me that it was Touch Pro2 and some have told me they do not know.
I've just been emailing Orange (they have this irritating habit where you hit the reply button and a different person replies) all of them told me it was only going to be released on Business, but like another person in this thread I also have a TyTn II on a personal account.
This morning the Touch HD was taken off the website! So I'm going to keep playing it from the angle of 'What phone is going to replace the HD on the personal account' and 'I want a Windows Mobile phone with a keyboard because I can't stand purely touch screen phones!
I really really want to keep my contract and just get an Orange branded Pro2
Just spoke to them on the phone about the HD disappearing off the website. Apparently they're looking at replacing it with the Touch Diamond2 and when I said does that have a keyboard? He said no it doesn't but the Touch Pro2 does (in a hesistant voice).
I went on to ask whether that would be available for me to upgrade to as a personal user and he said yes it should be, but there is no indication of price yet as it's too early on.
I'm sure the next person I speak too, will tell me otherwise...
The Orange tariffs seem to suit me quite well... There might be a better tariff for me somewhere, but at the moment my monthly bill only usually differs pennies each month and i can really hammer the phone some months.
When I asked about the upgrade price about a month I go I was told that I would probably get the phone for free being that I am a long time loyal high value none business customer (have been on one of the top tariffs now for 6 or 7 years).
Infact when I got the tytn2 (which was only available for business customers at the time), Orange actually credited my account with £100 for me to stay and take the the phone off their hands.
I guess only time will tell with the rhodium
I just wish that Orange would be a bit quicker at releasing new phones.
Out of interest, I wonder if Orange list the rhodium as having an inbuilt GPS receiver. Orange seem to insist that the rhodium does not have a GPS, although it does have an FM radio :S Come to think about it, they also insisted that the tytn2 didnt have a GPS either when I upgraded to that
I got another response today from someone that seemed a bit more human.
Hello
Thank you for your email into the Orange shop.
I have checked the website and we have 2 HTC phones on sale.
We have the HTC Touch 3G and the HTC Touch Diamond(tm)
http://shop.orange.co.uk/mobile-phones/all
We also have the HTC Touch Pro 2 in review at the moment. Fingers crossed
this one will make the cut as it's a brilliant phone.
http://www.htc.com/www/product/touchpro2/overview.html
Hope this helps
Sarah
Click to expand...
Click to collapse
I'm reckoning I might get it for free, although I haven't been as long term as you with Orange, I just want them to list it as coming soon! It's driving me mad, I can be so impatient with stuff like this sometimes haha.
For orange France it's not planned yet...
I wait because I want to by it with mobile contract at less price than unbranded...
Greenturtle said:
I just want them to list it as coming soon! It's driving me mad, I can be so impatient with stuff like this sometimes haha.
Click to expand...
Click to collapse
Yup +1 that.... Orange are in danger of loosing out if they wait much longer- Hmm Xperia X2 anyone?
I've had our company phones with Orange for over 10 years, but have just switched to Vodafone. We save around £500 per month (20 Touch Pro and Pro 2 all free), have all data included in the plan plus managed services with antivirus, firewall etc and the cuistomer service people I speak with are much more responsive than Orange. No problems with connectivity. The choice of handset and talk / data plans is far better than Orange and in the 3 months we've been with Vodafone I have experienced no probs whatsoever.
goatistuta said:
I've had our company phones with Orange for over 10 years, but have just switched to Vodafone. We save around £500 per month (20 Touch Pro and Pro 2 all free), have all data included in the plan plus managed services with antivirus, firewall etc and the cuistomer service people I speak with are much more responsive than Orange. No problems with connectivity. The choice of handset and talk / data plans is far better than Orange and in the 3 months we've been with Vodafone I have experienced no probs whatsoever.
Click to expand...
Click to collapse
See, I've been provided a fabulous service with Orange. My price plan is very cheap and I get a lot for my money. I'm on the £8 a month internet bundle which apparently is limited to 500mb or whatever but I usually use over a gig a month and never get charged.
I'm going to wait it out, I just up hope some new information crops up in the next week. They'd be able to release it if Orange didn't bog down the phone with so much crap!
wootty2000 said:
Orange UK seem to be doing what they are best at.
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Click to collapse
Not helpful sorry, but if its any consolation, I am getting the same run around from o2. Least with Orange, they have to keep releasing the 'business' class devices. o2 (I think) are going to limit the new devices to push people towards the iphone (sorry for swearing) or blackberry. Neither of which I personally want.
I just spoke with Orange business Sales
They say it should be available to first for Business Sales than Upgrades,
It will be available after the end of the 19th of July
eresen said:
They say it should be available to first for Business Sales than Upgrades,
It will be available after the end of the 19th of July
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Click to collapse
What's your source, what's your source!?
Was that meant to say 'then' rather than 'than'? I'm really hoping that you mean will be available for new contracts after the 19th of July as apposed to starting the release then...
Orange have updated their coming soon page on the consumer site.... no sign of TP2 yet
However I've been diligently checking the page for the past few months (I know, i know...) and updates seem to take place around 14-16th of each month.
Hoping that this darn phone turns up soon.
ibanyard said:
Orange have updated their coming soon page on the consumer site.... no sign of TP2 yet
However I've been diligently checking the page for the past few months (I know, i know...) and updates seem to take place around 14-16th of each month.
Hoping that this darn phone turns up soon.
Click to expand...
Click to collapse
Haha, I've been doing this too. I may as well have it as my homepage.. They have definitely updated the Coming Soon list at least twice this month (including today) so I don't think your theory is entirely true.
Come on Orange! My contract expires this week!
Just spoken with Orange and the phone is currently in testing and it there will only be limited number handset to start off with for Business Account holders .
Imagine Orange are fecking up software as we speak
Orange is busy with the Iphone 3GS in pre-ordering and nothing for the TP2...
ed_bracam said:
Orange is busy with the Iphone 3GS in pre-ordering and nothing for the TP2...
Click to expand...
Click to collapse
They're releasing the iPhone 3Gs? I didn't know O2 weren't keeping it exclusively anymore.
Orange updated their coming soon list! No TP2 though
Just got off the phone with Orange.
Apparently it's 'limited stock' at the moment and that the update on their server today said that they were in testing mode. If it pasts tests then it will be given to business customers in limited stock, then if it is popular they'll release it to personal customers.
What was interesting, was that he said if an Orange shop stocks the phone, they might be a to give to you on a personal contract as 'they have more leeway than the telesales'.
Sigh, the wait carries on...
ORANGE now sell the TP2
http://www.business.orange.co.uk/se...1=Phone&pagename=Business&t=SMEDeviceFeatures
I'm considering getting a TP2 through Vodaphone.
Are Vodaphone good at making ROM updates available? I'm currently with T-Mobile using an MDA Vario III, they've only recently released the WM 6.1 update, so I'm worried that Vodaphone may not make the Wm6.5 update available for a long time for the TP2.
Also, does anyone have any opinions about Vodaphone's customer service. I'm looking at a business contract. In some ways it'd be a shame to leave T-Mobile as their business customer service has been so good (at least for me). Another reason I'm looking at Vodaphone is for the Access Gateway (femtocell). They have this available, whereas T-Mobile's version has not surfaced yet. I'm in a poor reception area for T-Mobile, but Vodaphones coverage maps indicate their coverage is better.
So far Vodaphone are ticking most of the boxes. Would I be jumping too soon? Maybe hang on for T-Mobile to make the TP2 available? I guess if the rumours of Vodaphone taking over T-Mobile business services come to fruition, it might be a while before it gets blended into the Vodaphone services and coverage.
I've been with Vodafone for ages and have never had a problem. Customer service very good in shops and over the phone. Trashed my new Xperia in MTB accident and was offered any phone replacement there and then because I had a business account (and insurance, of course). They don't offer the Xperia anymore so I had to wait for the TP2 to come available, which it did last week.
I was sorry to see the Xperia go but after a few days with the TP2 I'm delighted that I changed. Xperia screen was just a smidge too small for my eyesight.
Don't know about their ROM updates as I was using Itje's and smarberg's and downloading from this site every few days!
Thanks Pingu_3D, thats good to know.
Regards
Mike
I am with VF for about 10 years.
Customer Service is no problems at all.
ROM Upgrade - I wouldn't rate them at the top of the list. They take an awfully lot of time to pass on a ROM upgrade.
vinayaksupekar said:
I am with VF for about 10 years.
Customer Service is no problems at all.
ROM Upgrade - I wouldn't rate them at the top of the list. They take an awfully lot of time to pass on a ROM upgrade.
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Having had a Tytn, Tytn 2, Touch Pro and now TP2 from voda let me just say that their ROM upgrades are terrible. Not a single upgrade for the TP. They will upgrade to a newer ROM if you send the phone in for repair though!!
For the Tytn 2 and Tytn I think they did release a single ROM upgrade (from memory).
Also, I am on a consumer tarrif. Getting the Tytn, Tytn 2 and Touch Pro was never a problem (despite being "business" phones).
It was a nightmare getting the TP2 on a consumer tarrif. They lied to me (told me my SIM wouldnt work), etc, etc. Finally by complaining enough they shipped one to me and I'm happy again. But most people on consumer tarrifs are failing to get them! Have a read in the voda forum http://forum.vodafone.co.uk/index.php?showforum=27
Andy
Thanks to you both. I've taken the plunge & ordered one today through Vodafone business, should get it Saturday. Here's hoping I won't need a ROM update any time soon!
Content moved to thread ' got mine'
For those having issues about getting one on a consumer contract - well at least you managed to get VF to budge eventually!
I just cancelled my Orange contract because they refused to provide a TP2 on my consumer contract. I have been with them for 9 years and spend an average of £75 a month (never less than £40, some months as high as £150)
The woman said "you have an awful lot of loyalty.. are you sure you wouldn't like another phone?" but could not provide me a business phone on a consumer contract, nor could she switch me to a business contract because I'm an employee.
Totally daft. Their loss though!
As soon as I get my PAC code I'll be getting a Vodafone business contract - it seems they will give me a phone even though I'm an employee; and worst case I'll have to get my company to open a contract for me (they pay the bills anyway.) But from reading the VF site it seems I should have no issues getting a business contract in my name even though I'm an employee.
just call business "straight"(08080600802) and ask for Adam or Mike just say it was Evilasio that told you to call them but dont say anything about not having a business, because they record conversations, so if you say that they are obliged to say no, otherwise there will be no probs because they make commission on every business account they open.
I have a TP2 on the Vodafone network. What is the best 6.5 ROM that I can replace this bloody Vodafone build with?
pawelszopinski said:
I have a TP2 on the Vodafone network. What is the best 6.5 ROM that I can replace this bloody Vodafone build with?
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There isn't one, but if you do a search you will find threads on removing the horrible theme
I hate T-Mobile!!!!! Well I love them up until now.
Theytold me when I renewed my contract over a week ago that the HTC Desire was in high demand and it would take 10 days to deliver! Ok not a problem they are now telling me though they have no idea when they will be able to get it to me and advised me to phone my local store (as I deal with the contact center). My local store is refusing to answer the phone and I have tried T-Mobile stores all across the county and they all have massive waiting lists and not accepting any more names :-(
They also said they would buy from Carphone Warehouse but none of their stores are answering the phones......
My last attempt one of the suppliers my company deals with on a weekly basis have 5 HTC Desires sitting in the warehouse ready for purchase but T-Mobile are refusing to let me get it from there! I can't afford to buy it myself and I don't see any harm in them buying it from there for me. They gave me the reason that each supplier gets a different price for it so I replied with well I will pay the difference (wouldnt be alot surely) but then they changed their story saying we are not allowed to purchase from companies that are not T-Mobile Accredited!!!!
This is winding me up now. Its my birthday tomorrow and I really want my new phone but I can't afford to buy one myself!!!!!
Sorry just having a rant. Anyone here work for a T-Mobile store and can get me one on my contract?
Man that sucks. I don't think its just t mobiles fault. Htc are having a mere getting hold of the AMOLED screens, as the manufacturers (samsung) are keeping them to themselves for their galaxy s phones. (and are probably enjoying having their main rival in the android handset market over a barrel.)
Could be some time for htc to get the phone altered to use the SLCD screens. Google amoled + htc + samsung for a better explanation than mine!
In the mean time, what is t mobiles "cooling off period" for sending a handset back after it being supplied? You could use this opportunity to try out the competition, and send the thing back before the dead line and try something else!
Make enough of a nuisance of yourself and you may move up the priority list!
Who knows, you may end up liking either a sony x10 or a galaxy s. If I could not have a desire, I'd lean towards the galaxy s.
Sent from my HTC Desire using XDA App
That's a bit out of order from Samsung, if they had an agreement they have to fulfill it with HTC...
Well when my Desire stopped vibrating I called up T-Mobile (This was within the first week of release) and the rep told me they had around 900 Desires in that morning and by 16:46 the same day they had 54 left. I got number 52 as two had been sold whilst I was explaining my problem. That was in April.
So either the phone is much more popular than I thought and HTC can't make them quick enough (which is likely due to AMOLED shortages) or they didn't expect such a high demand after the initial early adopter phase (First month).
Sounds like you are not making enough fuss to customer services!
I phoned orange up a couple of months ago as I was getting the same stuff.
First they said they were in stock and I could have a really decent contract with free phone!!!, but... literally phoned about 20 mins later to make an order and it had changed to 300 mins less and £50 for the phone! and the best part was they said stock would be another 2 weeks to a month and I can't go on the waiting list as it's full!
Pissed off, I decided to go to high street stores to get a more expensive contract and alas, no-one had any and if they did I was told that the tariff I was on would mean I would have to pay £75 for the phone!!!
So I got home, got myself in a strop and phoned orange to complain, funny enough they added me to the list (before it was full), they said when the phone was in stock they would text me and as soon as the text came through I needed to call them straight away as it was first come first serve after the text was received.
Patiently waiting (not) I decided to call the next day to find out whether it had come in, they said yes and were sending the texts out to everyone now, with 6000 odd people on the list I didn't fancy my chances!
Somehow while trying to get them to haggle on the contract (cancellations dept) which they did in the end - gave me a great contract, god opened up the heavens and I got my text whilst on the phone, the lady sounded like she didn't believe but I gave her the code and she said congrats and that I could reserve a black one!!
The next day there is my shiny new Desire on my doorstep!!!
The End... lol
they seem to have it in stock on the t-mob website:
http://www.t-mobile.co.uk/shop/pay-monthly/htc-desire/mobile-tariffs/
wnp_79 said:
Man that sucks. I don't think its just t mobiles fault. Htc are having a mere getting hold of the AMOLED screens, as the manufacturers (samsung) are keeping them to themselves for their galaxy s phones. (and are probably enjoying having their main rival in the android handset market over a barrel.)
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Judging by reports, galaxy s is the best sold phone in South Korea ever since it was released, and it surpased Iphone in sale numbers around the world. Samsung is planning to sell 10 million pieces of this phone...
T-Mobile and their stores are getting regular deliveries but because there is such a backlog they go before they even reach the shelf!
I spent the whole day on the phone to T-mobile yesterday they were phoning around all the stores in the county as well as Carephone Warehouse (who none of their stores were answering)
There was stock at one of our local suppliers but T-Mobile refused to purchase from there.
I finally late yesterday managed to get hold of Carphone Warehouse local to me who told me they had sold 10 that day and there was 1 left so I told them to hide that phone and keep it for me and went down there after work and collected so I finally have my Desire
T-Mobile did lie though and said it would be free but I had to pay another £30 to get it :-( - Better than waiting for months though
By the way I don't like the Samsung's
Not a device for me
Good news. You'll love this phone. Give the battery a few charge cycles before expecting to see it's full performance tho. Its worrying at first!
Sent from my HTC Desire using XDA App
You should have switched to another network
Well wr8_utd, There is that option but using the points below you can see why I dont:
> o2 - Had very poor experiences and hate them - My company used them as well when I fist joined and nothing but problems
> Orange - Poor to no signal in my local area
> 3 - Heard lots of problems about them
> Small dealers like Tesco - Can't offer me what I want
> Virgin - My dads on it and he doesn't get a signal anywhere! No point in having a mobile
> Vodafone - Possibly a viable option - Who my company is currently with and apart from two months having a bill around £6,000 for one handset they have been good.
> T-Mobile - I have been a very loyal customer for I think it must be about 6 years now (back when they were 1-to-1?) That gives me negotiation points
> T-Mobile - I have brought many customers to them over the last few years through my account - again adding to my negotiation powers
> T-Mobile - Always offer me exactly what I want (even when they don't have a contract that offers exactly what I want) - For instance When I wanted the HD2 to get it free their cheapest contract was £40 per month. I told them I wanted that phone for free but only pay £30 per month + wanted unlimited internet but I was happy to juggle min and texts with them and they were happy to comply
> T-Mobile - One of the best Customer Support Centres I have ever experienced. apart from one or two prats over there who don't know what they are talking about they are normally very kind / generaly know what they are talking about / normally answer quite quickly (until recently but select that you are leaving them and they answer very quickly )
> For what I am on every other network seems to charge me more
> HTC Desire - Seems out of stock with every network...
Now you can see my logic behind sticking with them.
Hehe yeah I can see why now
Is it out of stock at stores as well now?
Oh and how is the 3 Network?
As I said above I haven't personally used the 3 network but I haven't heard a single good word about it, its all been bad so I am not tempted to go near them.
All the T-mobile stores have massive waiting lists, Online shops all over the place say out of stock. All my suppliers at work apart from one our out of stock (even the mobile specialists suppliers are out of it) So I imagine its the same all round. The trick is to keep trying every day I was lucky, Our local carephone warehouse received stock in the morning I was ringing them all day but they were under staffed and too busy to answer the call. Finally got through to them abour 2pm and they had one left which they hid away and reserved for me
Nothing wrong with 3 UK service is improved from their call centre and shops are fab .. good deals as well plus the bombed all other companies out of the water £349.99 for unlocked unbranded desire when they first came out
Give em a go oh and very few two year contracts most eighteen months
Sent from my HTC Desire using XDA App
Oh forgot to add they were poor at beginning when they first started hence poor reports but honest they are probably on of the best now (just get unbranded handset if you do their firmware updates are the only issue )
Sent from my HTC Desire using XDA App
2 other option is
1) Get them to buy a nexus one for you and flash it
2) Get a wildfire
I intend to get one of the 3 Desire deals and unlock it. Will I have any issues after I unlock it?
meteor
i had problems getting my desire too, it was meteor in ireland i vent to 3 shops and they said they don't have them in stock and the third shop guy said they dont have it and he offered legend instead but some miracle happened when i said no he went to check stock second time and he brought phone over, they are acting strange ..
i hate t-mobile i have been with them over 8 years and they still treat me like S**T i only stay with them as its cheapest option but there like virgin terrible Cusomer support but as long as you never have to deal with them its mostly good. i personally went and got a desire off ebay 280 new, and a £10 pay monthly sim which was cheapest option and didnt tie me into a long contract which i hate especially with a company i dont like lol. mind you all phone companies need a slap for using the word unlimited to mean limited how much more proof do you need the benter then a 50p note.