Orange! - Touch Pro2, Tilt 2 Windows Mobile General

Does anyone else find Orange's email customer service enfuriating? I find they never actually read the whole email, just the first two lines. I was just enquiring about the Touch Pro2, whether it was replacing the discontinued Tohttp://forum.xda-developers.com/newthread.php?do=postthread&f=488uch HD and whether they had a release date in mind. Unfortunately before writing that I mentioned my contract was coming to and end and this was the reason I wanted to know about the phone.
Does anyone have any insight into the date of this phone release? I asked two weeks ago and a nice woman said she'd text me with any information and that it would be out within the next two weeks.
Then I rang yesterday and I was told there were never any plans to release the Touch Pro2 but that they were going to release the Diamond2. Just now I've had a reply stating
I am awfully sorry to advise that unfortunately this model is currently not available on Orange on the personal accounts and I am currently unable to confirm if and when it will become available on the Orange network.
I am able to confirm that HTC Touch Pro 2 phone is due to be released to Small Business customers only.
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Raaar.

I asked Orange France for branded TP2. They don't have release date in France...
I want to change mobile provider but I wait the branded TP2 to have nice price offer...

Related

O2 XDA Orbit Coming Soon

Might be old news, but XDA Orbit has finally appeared on the O2 UK website
https://shop.o2.co.uk/ComingSoon
I'll certainly be looking to buy one!!
XDA Orbit
I spoke to O2 customer services at the end of last month and they told me that it would be available in November. I was a little skeptical and bought the P3300 from Expansys on O2 as they're not offering the Trion yet. From past experience I wouldn't count on it.
I should have waited for the o2 version, been a big fan since my EXEC. Although I was under the impression that o2's relationship with HTC ended along with i-mates. Very happy to see a HTC phone coming from o2, but I wonder will there be more to come?
Long live ASUS
I believe the HTC relationship has been closed off (with regard to new handsets).
Expect new handsets to come from ASUS (i.e. ZInc, Graphite, etc.) due in Jan.
Apparently someone in O2 Customer Service said that their spanky looking Artemis version was being released on the 27th of this month.
27th release date is correct.
Cheers
LB
Lord Buckingham said:
27th release date is correct.
Cheers
LB
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Dude, Do ya know if this device is meant for the Asia market or not?
Coz I remembered here in Singapore, we had Dopod 818Pro instead of the Neo... which means to say only 1 brand will appear here, and that is Dopod.
Can only talk for UK, Germany, and Ireland, i suspect it will not be seen in Asia.
Regards
LB
With reference to this Orbit review:
http://www.4winmobile.com/viewtopic.php?p=42938
There are 2 things that I'm puzzled:
1) Infrared Gate: IrDA 1.2, 115200bit/s (SIR/CIR)
I thought the Artemis doesn't have Irda? Is there a mistake in the review?
2) Bluetooth: Bluetooth 1.2
Pretty much everywhere else says its got BT2.0. This review mention that it has BT1.2.
WiFi support is present for both 802.11b and 802.11g connectivity, but unfortunately Bluetooth is still the older 1.2 specification and not the hoped for 2.0 which supports A2DP, etc.
That said Bluetooth connections to the Jabra BT500 headset have been clear and voice dialing is supported and works well.
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LB, have ya tried A2DP on this device yet?
Thanks!
MasK,
Yes I have but only with the Samsung SBH 170 headset and it appears to work OK if a little limited in range.
Cheers
LB
launch date
I think this is always the same with a new hardset from O2 but i've just got off the phone with o2 select support and they reckon it's not out till after Christmas :-(
The O2 website is saying its this month.
https://shop.o2.co.uk/ComingSoon
Worth noting though that different service providers within O2 will choose to stock it at different times, so maybe Select are next year.
the O2 Orbit would most probably be released in other parts of the world except asia coz its released bt Dopod instead
LB,
I know this sounds crazy.. but does the device have glabal warranty?
Secondly, do ya think it's available in the Netherlands? It does seem better looking and more sophisticated compared to the stock Artemis, and I'm wondering what my chances are in getting that into Asia. Thanks!
MasK,
The warranty will be valid if purchased from O2, i guess you are asking whether you can get it repaired if you take it outside the UK? I am not aware of any plans to sell the device in the Netherlands, alough it will be available in Germany.
Cheers
LB
So if O2 don't release on the 27th (this month), the same way I've moved last year from Orange I can move this year to T-Mobile which have the MDA III.
Didn't quite like the phone signal on the Exec anyway...but if they do release...and they have a similar price as T-Mobile, then it isn't worth the hassle. Can't wait till after Christmas...can you?
Well.. It's not abt waiting. In fact, I'm quite confident the new HTC devices (at least the Artemis) is gonna be released by end of this month during an IT exhibition. The thing is, the Orbit looks nicer than the original Artemis. It'll be real nice to have one here for the sake of uniqueness
Well, I in fact like the original as it's a bit...square.
Grogo said:
Well, I in fact like the original as it's a bit...square.
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Hmm.. yeah.. I do like squary designs.
It just seems that the Orbit has a better colour combination (something the Atom should have int he first place, instead of making it all black!)
Anyways, design-wise.. the Artemis is definitely better than the trinity, imho. At least they got out of the magician/prophet form factor.
wertert said:
I think this is always the same with a new hardset from O2 but i've just got off the phone with o2 select support and they reckon it's not out till after Christmas :-(
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Hi everyone!
I've just had my O2 customer services representative on the phone to confirm that next week I will have the XDA Orbit delivered to my office, so it seems that this time they have done they homework...
Can't wait to play with it!

It's official, no WM6 upgades for T-Mobile customers!

Hi there, I joined T-Mobile UK about a month ago because it is the only network with a reasonable "unlimited" data tariff.
Given that all of the other suppliers have been releasing WM6 upgrades for the current batch of HTC based phones, I was expecting T-Mobile to do the same. Sadly, I was mistaken as you can see from the official response I've just received from them.
If you are a T-Mobile user, I would recommend that you email them directly - perhaps if enough people complain, they might change their minds - it can't be that hard since it looks like HTC do most of the work!
This is the full text of the reply:
Date: Sun, 5 Aug 2007 12:49:14 +0100 (BST)
From: CustomerServi[email protected]
To: [email protected]
Subject: Re: Products and Services enquiry - Phone information Reference Number: 00571787
Thanks for your emaI Julian, asking when a Window Mobile 6 upgrade will be available for your phone.
I realise that this is important to you and I'm pleased you've emailed me to help.
Unfortunately, I'm afraid that we will not be releasing a upgrade to Windows Mobile 6 for your phone. We have decided that bringing in new MDA devices that make best use of the features of Windows Mobile 6 is a better use of our resources than rolling it out on existing devices which already work well with Windows Mobile 5.
I realise this is disappointing however, I'm pleased to tell you that we'll be including Windows Mobile 6 on all new MDA devices that are launched. This will be starting with the MDA Touch and MDA Vario III in September.
Once again, I'm sorry for the upset this may cause and I hope I've explained things clearly for you today.
Thanks for taking the time to email me Julian. I hope you continue to enjoy using your T-Mobile phone.
If you have any further questions, don't hesitate to reply to this email or you may find the help you need by visiting http://www.t-mobile.co.uk/Dispatcher?menuid=faqPage.
Kind regards
Lindsay
Customer Services Email Team
T-Mobile
On 04/08/07 22:43, [email protected] wrote:
[From .CO.UK]
message:Hi, can you please tell me when a Windows Mobile 6 upgrade for my phone will be available? I notice that O2, Orange and HTC all have the appropriate upgrades now released.
Many thanks, J.,
< body> T-Mobile (UK) Limited
Company Registered Number: 02382161
Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW
Registered in England and Wales
NOTICE AND DISCLAIMER
This email (including attachments) is confidential. If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose.
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Regards, J.

UK Release date / GSM exclusivity

Hey does anyone know if any networks are claiming exclusivity to the Touch Pro 2 in the UK and even when its likely to be with the different GSM companies.
My TyTnII is getting very worn down and I dont fancy buying a second SIM-free phone to get the Pro2 to replace it.
i am also (and for a looooong time) eagerly awaiting the answer to this question!
my kaiser looks like it got imported from the classic starwars era, or has just been fighting the taliban in afghanistan, call buttons are just red or green haphazard scratches and the windows start button...lol its not even there anymore!
Mobilegazette have it hitting t-mobile in the UK, Germany, Netherlands, Austria and Czech Republic in June.
Orange retentions UK, confirmed it's on their list of coming soon but no specific date.
O2 release
Any word on an o2 release as i cant see why it wouldnt but would be nice to know that i dont have to change networks to get it.
Then again o2 keep tight lipped on everything until it is actually released.
lets hope its not the same farse on tmobile that the MDA Vario 4 was.
chris10230 said:
Any word on an o2 release as i cant see why it wouldnt but would be nice to know that i dont have to change networks to get it.
Then again o2 keep tight lipped on everything until it is actually released.
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I had a meeting with a sales rep from o2 the other day with a view to switch from Vodafone to o2 and he mentioned that they are looking at getting some updated HTC models in soon and whilst he couldnt give names he hinted at the diamond2 would be one and the pro2 may be another.
He also said that they put their devices through a long testing period before release so they can put their custom ROM in.
wibble said:
I had a meeting with a sales rep from o2 the other day with a view to switch from Vodafone to o2 and he mentioned that they are looking at getting some updated HTC models in soon and whilst he couldnt give names he hinted at the diamond2 would be one and the pro2 may be another.
He also said that they put their devices through a long testing period before release so they can put their custom ROM in.
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Which means a release in late-2010 for upgrade customers over retentions. I am willing to put alot of money on this to be the case.
EViS said:
Which means a release in late-2010 for upgrade customers over retentions. I am willing to put alot of money on this to be the case.
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Yeah which is why im not holding out on O2 for anything with the Pro2.
At the moment I am considering taking the upgrade on orange to the touch HD, selling my original touch HD (bought sim free) and then buying the Pro2 sim free when it comes out.
What i want to do is have Orange announce the Pro2 then see what deal they can concoct to keep me on the network when I come to review my contract in a month or 2
wibble said:
Yeah which is why im not holding out on O2 for anything with the Pro2.
At the moment I am considering taking the upgrade on orange to the touch HD, selling my original touch HD (bought sim free) and then buying the Pro2 sim free when it comes out.
What i want to do is have Orange announce the Pro2 then see what deal they can concoct to keep me on the network when I come to review my contract in a month or 2
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It had better come out on o2 as i really dont want to switch to orange and really cant be arsed with the move to a new network, come on o2 and bring it to us earlier than 6 months after the full realease of the phone!
chris10230 said:
It had better come out on o2 as i really dont want to switch to orange and really cant be arsed with the move to a new network, come on o2 and bring it to us earlier than 6 months after the full realease of the phone!
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I dont mind which network takes it - Orange would be less hassle for me as im already there but I just want a network to confirm it and put it on a coming soon page so i can plan leaving or working on getting a pre-order in
Phone will be out on orange later this month, maybe towards the end as it should not conflict with the launch of the omnia hd which is due this week, T Mobile will be getting the touch diamond with a view to picking up the touch pro 2 in july. Nothing on o2 or vodafone as of yet.
arvin1 said:
Phone will be out on orange later this month, maybe towards the end as it should not conflict with the launch of the omnia hd which is due this week, T Mobile will be getting the touch diamond with a view to picking up the touch pro 2 in july. Nothing on o2 or vodafone as of yet.
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Arvin - have you got any press release or anything from Orange to back this up? Really want to see what they want to start pitching it at so i can work out what i do/dont want to spend with them!
HTC Touch Pro2 price and availability confirmed @ Clove (UK)
wibble said:
Arvin - have you got any press release or anything from Orange to back this up? Really want to see what they want to start pitching it at so i can work out what i do/dont want to spend with them!
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work for orange, its on coming soon page on our internal board.
i talked to HTC yesterday and got release date of 05.06 for the U.K and Germany.
Timossss said:
i talked to HTC yesterday and got release date of 05.06 for the U.K and Germany.
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Hope this is correct
thats what i got in writing from htc (without any commitment as observation of course). If we compare the time periord of release of the diamond and touch pro it was aprox.the same, so it could be true.
arvin1 said:
work for orange, its on coming soon page on our internal board.
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Any idea how long internal coming soon turns to official coming soon/release. My commitment date on the contract just passed for my TyTnII and i am looking to upgrade ASAP!
wibble said:
Any idea how long internal coming soon turns to official coming soon/release. My commitment date on the contract just passed for my TyTnII and i am looking to upgrade ASAP!
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well the omnia hd went on mid april and its being launched this week now, the touch pro 2 came on around the same time frame and should land end of this month or begining of june. supplier problems hindered the launch of the omnia hd though , was meant to be last week so might have pushed the touch pro 2 back a bit
The Expansys website has been updated to say...
Availability: Normally less than 5 days
I sent an email to them asking if this is the case and when we can expect it to be release.
This is the reply...
Many thanks for your enquiry , please be advised that the Touch Pro 2 is out towards the end of June.
I hope this aint true.

Got a Vodafone TP2..and questions :-)

Hi all,
Got a TP2 from Vodafone UK this week. Realy liking the device so far, infact it's probably the first WM phone I have used in ages that I have not splattered with apps just to make it usefull!
My main gripe with Vodafone so far is that the colour scheam they have shosen for the TouchFlow is 'Vodafone Red' with black so the message count bubbles are totaly unreadable!
Anyway, one strange this with this device is that I seem to have lost the ability to use HTMP email format and also the ability to flag messages etc... I have been told that this is a Vodafone 'thing' so that you want to use their email services... So does anyone know how to turn this back on ???
Thanks
Sci Fi
I have a few questions if you don't mind:
Is the actual phone Vodafone branded in any way, or is it just the software?
Also, did you get it from a Vodafone shop, or was it delivered to your home?
I'm interested in getting one from Voda soon, what deal did you get it on, and did you have to pay much for the handset?
Cheers - hope you're enjoying the phone ;-)
DavidMc0 said:
I have a few questions if you don't mind:
Is the actual phone Vodafone branded in any way, or is it just the software?
Also, did you get it from a Vodafone shop, or was it delivered to your home?
I'm interested in getting one from Voda soon, what deal did you get it on, and did you have to pay much for the handset?
Cheers - hope you're enjoying the phone ;-)
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Click to collapse
No, it's HTC branded just voda build of the firmware....for now
Got it delivered direct from Voda, Most of the high street shops will not stock them because of their value
No idea on deals because it is on my company package so it works totaly differently
Hope this helps.
SciFi
Mine should have been delivered from Vodafone today, but it has been delayed until tomorrow.
I got it from the Vodafone business site and it is available for free on any tariff from £30pm (+VAT) I'm getting 500 mobile minutes, 250 texts, unlimited internet and unlimited landline calls - or I will be when it turns up!! It is shown as coming soon on the site but if you eing up they have them in stock
Someone on Beasty's "A Dream just walked in" thread got theirs yesterday and it has a Vodafone theme and a little Vodafone sign on it apparently. I will let you know what mine is like when I get it
Seems very tempting, I may leave T-mob for this!
Do you know what the Vodafone business support is like if the phone goes faulty? I know with T-mob I got next day swap-out, and wonder if Vodafone offer this too?
Also, do you know if it's supplied unlocked?
DavidMc0 said:
I have a few questions if you don't mind:
Is the actual phone Vodafone branded in any way, or is it just the software?
Also, did you get it from a Vodafone shop, or was it delivered to your home?
I'm interested in getting one from Voda soon, what deal did you get it on, and did you have to pay much for the handset?
Cheers - hope you're enjoying the phone ;-)
Click to expand...
Click to collapse
Got mine from Vodafone yesterday and it is dual-branded. HTC at top of screen and Vodafone at the bottom. I agree on the colour scheme as I changed my Pro to black, but the calendar is different on the Pro 2 and I can't seem to find a suitable alternative - any suggestions appreciated.
BTW, my initial impressions are that this phone is a BIG improvement on the Pro and well worth the upgrade.

keeping a o2 number

hello,
does anyone know how to get out of the following problem ?
I am in the uk with an existing o2 number with the simplicity tarif ie pay monthly but only 1 months notice needed. However i have purchased an htc touch hd, also on o2. I need to keep my existing number.
I have now been told that you cant "port" o2 numbers while on o2 even though the company i have ordered the phone from stated it could be done. They mentioned something like porting my number to pay and go and then back again.....
Thanks,
steve.

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