Does anyone have information on when the MS Messaging and Security Feature Pack for Windows Mobile 5 will be released and in what form?
MS say it will only be released to Mobile operators and Mobile Device OEMs, but no Mobile Operator or OEM I have spoken to has even heard of it let alone if they will make it available on new devices or as an upgrade to existing customers.
Orange UK assured me that they would make all upgrades released to them available. While O2 hinted at quite the opposite (would mean competition with thier beloved blackberry).
T-Mobile said all free upgrades would be available through HTC, but as yet I've been unable to get a number where I can speak to someone at HTC and confirm.
Any Info much appreciated.
Good afternoon Paul,
Thank you for your email.
O2-UK are currently testing the Windows Mobile 6 upgrade and until this has passed all tests then unfortunately we will not be able to advise you when the upgrade will be released.
We are also unable to advise of features involved in this upgrade as this may be subject to change, dependant upon the tests.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
******* *******
O2-UK
Customer Technical Support
Windows Mobile Training Specialist 2007
For information on O2-UK products and services please visit www.o2.co.uk
-----Original Message-----
From: joey jojo [***]
Sent: 22 May 2007 13:05
To: O2 Data Support (UK)
Subject: o2 xda orbit upgrade for windows mobile 6.0
Hi, I am emailing due the release of the WM6.0 rom released via o2 Germany, and I was wondering when o2-uk will be offering the same.
I am eagerly awaiting this rom update for my new xda orbit device.
Also are your technical support team able to offer any information on any new features of the update and whether O2 active will be included in this build.
Cheers.
Paul
Click to expand...
Click to collapse
i just got a reply from a nice chap at o2, hopefully soon we will get our free upgrade.
i tried to get info on what will be released/new feature on wm6 for our device.but allas no joy...
hopefully they will let me test future roms etc!!
Thats a far more in depth response than I got when I asked them. All I was told was that they can't give a date and to keep checking the website for further information. Only problem is since o2's uk website is so rubbish I've not found anywhere relating to support downloads for devices!
markquinton said:
Thats a far more in depth response than I got when I asked them. All I was told was that they can't give a date and to keep checking the website for further information. Only problem is since o2's uk website is so rubbish I've not found anywhere relating to support downloads for devices!
Click to expand...
Click to collapse
When they finally get their act together, there will probably be another tab called 'software updates' added to the 'I've already got an Orbit' page. This has been the case with other devices, although they all had the launch ROM available on the site too, which is not the case with the Orbit.
Another in depth response from O2 UK - this is what I got from them yesterday:
Good Afternoon
Thank you for your e-mail.
We will be launching the WM 6 update for the Orbit, but unfortunately we cannot provide a specific date to you due to confidentiality.
We do believe this update will be provided during the summer period.
If you require any further assistance, please do not hesitate to contact us.
Kind regards
Paul
Customer Technical Support
O2-UK
For information on O2-UK products and services please visit www.o2.co.uk
Click to expand...
Click to collapse
Confidentiality from who? Customers?
Sounds like the staff at o2 are as in the dark as the customers! The information probably hasn't filtered down to the help desks yet so they're all giving their own version of events. Either that or they're telling us different stories on purpose to confuse us all!
I would go for the different stories theory. The reply i received was that they (O2) had no intention of releasing a free WM6 update as this OS was designed for new hardware and not backwards compatible.
I think O2 should get their act together. One hand doesn't know what the other is doing.
Hope it comes out soon. Time will tell.
I just received a call from O2, following up an enquiry on wm6 upgrade on orbit at their site www.my-xda.com. They said that nothing can be said at the moment but has asked me to enquire next month and they would have a definite answer on the matter.
Good Morning
Thank you for your e-mail.
The information which we have at the moment, is that an upgrade is being tested, which will have WM 6 functionality.
Unfortunately we have no timescales as to release, but details when available, pending accreditation, will be posted on our XDA web site www.my-xda.com
Sorry we cannot be more precise with our answer, but if you require any further assistance, please do not hesitate to contact us.
Kind regards
Brian
Windows Mobile Training Specialist 2007
Customer Technical Support
O2-UK
Click to expand...
Click to collapse
A reply today from O2 UK. Seems positive.
Hello Pieter,
HTC is aware about the new release for the window mobile 6 with O2. O2 and HTC are working with separate Software's, customer with branded HTC devices have to be a little more patient.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards,
Lena Culleron
HTC Europe
[email protected]
http://www.htc.com
Click to expand...
Click to collapse
A reply from HTC Europe. Really hope it's begin June when they release it
Does anyone else find Orange's email customer service enfuriating? I find they never actually read the whole email, just the first two lines. I was just enquiring about the Touch Pro2, whether it was replacing the discontinued Tohttp://forum.xda-developers.com/newthread.php?do=postthread&f=488uch HD and whether they had a release date in mind. Unfortunately before writing that I mentioned my contract was coming to and end and this was the reason I wanted to know about the phone.
Does anyone have any insight into the date of this phone release? I asked two weeks ago and a nice woman said she'd text me with any information and that it would be out within the next two weeks.
Then I rang yesterday and I was told there were never any plans to release the Touch Pro2 but that they were going to release the Diamond2. Just now I've had a reply stating
I am awfully sorry to advise that unfortunately this model is currently not available on Orange on the personal accounts and I am currently unable to confirm if and when it will become available on the Orange network.
I am able to confirm that HTC Touch Pro 2 phone is due to be released to Small Business customers only.
Click to expand...
Click to collapse
Raaar.
I asked Orange France for branded TP2. They don't have release date in France...
I want to change mobile provider but I wait the branded TP2 to have nice price offer...
What we know so far... The carriers below have tested and approved the update and are waiting on Microsoft to deploy it.
Official word from Microsoft is Mango will start rolling out between September 26th and October 9th.
Vodafone Australia
Optus
Telstra
Telus
Bell
O2 Germany
Deutsche Telekom
SFR France
Orange France
O2 UK
Other information as follow:
AT&T to start rollout on September 27th for HTC Surround, LG Quantum and Samsung Focus Rev. v1.3 (supposedly as there's no official word directly from AT&T to consumers)
have not deployed on telstra yet
Talked to O2 in UK and they just say they cannot say anything about it. Useless company and useless staff.
Oh Oh Oh, I have confirmation from "3" UK that they are..doing absolutely..nothing. That was 3 days ago.
I did post this in another thread but I think it got ignored because of countless "WHERES MY UPDATE" posts.
Give my email address to /b/ and I will kill all of you.
from [email protected]
to [email protected]
date Mon, Sep 12, 2011 at 3:39 PM
subject Response from Three
hide details Sep 12 (3 days ago)
Hi Luke
Thanks for your email about the Mango for your Samsung Omnia 7' phone.
I’m sorry but we don’t have the updated version at the moment. We’re working with Samsung and hope to have this on our network soon. When we get it, we’ll put the details on our website www.three.co.uk.
If we can help with anything else, please call us free on 333 from any Three phone or 0843 373 333 (5.1p/min from a BT landline, other networks may vary)between 8am to 10pm.
Regards
Elizabeth Jacob
Three Customer services
Any AT&T news?
Sent from my SGH-i917 using XDA Windows Phone 7 App
Vodafone UK but i assume its a OK if Vodafone Australia have gave it the ok ?
11:55p 15 of September and still no sign of any update , hopefully when i wake up. I wish Microsoft would give us some kind of indication.
rzak said:
Any AT&T news?
Click to expand...
Click to collapse
If no one posted, then call them up to see if you can find any info, that's what everyone else is doing...
I heard some, probably not accurate, stuff, that AT&T should be rolling out Mango on day 1, which _could_ be as soon as Monday. But don't believe me, it might be HOAX.
Oh and Windows Phone CZ on Facebook asked if we are preparing for Mango update in upcoming DAYS
AT&T said, "AT&T will be among the first to offer the Windows Phone Mango update to its leading portfolio of Windows Phones this fall." Not sure if that means you can get it on day 1.
Orange Uk
Just had a tweet from orange customer services |(Uk)
We have no specific details on a Windows phone update I'm afraid
sounds about right for orange, no info
branstonmedia said:
Just had a tweet from orange customer services |(Uk)
We have no specific details on a Windows phone update I'm afraid
sounds about right for orange, no info
Click to expand...
Click to collapse
Just saw this on orange helper uk twitter.
@JayJayTG Hi. It is in testing however we do not have a specific date for release at this time ^Jon
O2 UK say very soon: http://wmpoweruser.com/o2-uk-says-mango-coming-very-soon/
I spoke to Rogers today and the firmware has not been made available for the Focus yet. Hope it doesn't take too long.
Deutsche Telekom is also done and waiting on Microsoft: http://wmpoweruser.com/deutsche-telekom-in-germany-also-ready-for-mango-says-its-coming-mid-october/
O² Germany too
http://www.wpcentral.com/germany-mango-plans-possibly-revealed-o2-and-telekom
Mahennemaha said:
O² Germany too
http://www.wpcentral.com/germany-mango-plans-possibly-revealed-o2-and-telekom
Click to expand...
Click to collapse
Vodafone DE seemed simply removed HTC trophy on their site.........
Verizon's HTC Trophy Mango update has to be ready to launch as well since its already leaked right???
What is mango? I'm new to windows phone 7 coming from Android and Just curious
Sent from my SGH-i917 using XDA Windows Phone 7 App
astang99 said:
What is mango? I'm new to windows phone 7 coming from Android and Just curious
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
OMG... Use google