Develop Bugs

Gmail - pop3 dissapearing messages on send/receive

Hi all,
Just set my XDA2s up for my gmail acount.
All is fine, I can receive and send mail no problems.
However, if I have a message in my inbox which I have read it gets deleted on the next send/receive.
I cannot find a way to tell it to keep my messages until I delete them manually...
Any ideas?
Rich

I have exactly the same problem.
Anyone knows?

gmail.
Me go try.
Never thought of using gmail on the qtek.

same here... i thought it was only with imate jams...

I don't have that problem here.
I only see option to remove deleted items manually or automatic.
its under storage.

Hi,
That option purely manages what to do with items marked as deleted. Not those in the inbox.
I am glad others see the problem. How do you have things set up?
I set my gmail not to archive or delete the items I download and read. However, I can't help but think that this is a setting with the XDA2s.
R

There's no thing wrong with your XDA IIs or Gmail.
Go into the settings of your gmail account on your XDA IIs. At the "Server information" screen, there is an "Options" button. Go into the Options screen. On the last screen,
* If you choose "Get full copy of messages" your messages will be deleted off of the server once you do a "Send/Receive Mail" This is common for all POP3 servers. Gmail has a special option in the "Mail Settings/Forwarding and POP" for you to "Keep Gmail's copy in the Inbox" even if you do a "Get a full copy of messages" Other POP3 servers don't have this special option so emails will get deleted. To keep it consistent with other POP3 servers in case you have multiple email accounts, just select "Trash Gmail's copy"
* If you choose "Get message headers only" and include 999K (32K is about a screen full of email) you will still see most of the body of your emails once you do a "Send/Receive Mail" but your emails won't be deleted off of the server. Now... if you realize some of the emails are SPAM and you want do delete them off of the server to save yourself from downloading those SPAM mails again to your desktop email software, you can click on the SPAM mail and "Mark for download". Then do a "Send/Receive Mail". Those emails that are marked for download will then be downloaded to your XDA IIs and deleted from the server. On your XDA IIs, you can just delete them once the "Send/Receive Mail" is done.
Hope it helps.

Does anyone kn ow why I keep getting a message "Messages cannot be downloaded to your mobile device. Make sure that you are connected and that your e-mail account settings are correct. Then, try to download messages again". I'm sure that my settings are correct. I can send emails OK - it's just will not down.load them. Any ideas?

Hi Suntingwong,
This does not appear to help unfortunately. The problem is not what happes to the mail at the gmail side but at the ppc side. No matter what I do, once I have read (or downloaded and read) a mail in my XDA2s's inbox it is removed from the XDA2s's inbox at the next send/receive. It is not sent to the deleted folder - just removed. I am after a way to keep it in the inbox as read, as you would logically expect it to be.
Rich

I can confirm the above.
It seems that each time you go over the send and recive you inbox is reset to empty. Thus what you had downloaded (as header or full text), and read just goes into never never land.
I am not sure what the differnese is betwwen the 2 icons at the bottom, both push your mail.
I have been lost on this one for a long time, adding to it I have also been lost on how I can sync my pop.mail with my outlook pst for the sent items and inbox.
Seems like the sysnc only goes Between the default mal box, which meens I CANT configer as pop. So I cant send unless I am attached to the desktop over that mail box.
Its concept that I don't understand and have yet to find a soulution.
http://pumaweb2.pumatech.com/ts-board/ultimatebb.php?ubb=get_topic;f=21;t=000099

rakh1 said:
Hi Suntingwong,
This does not appear to help unfortunately. The problem is not what happes to the mail at the gmail side but at the ppc side. No matter what I do, once I have read (or downloaded and read) a mail in my XDA2s's inbox it is removed from the XDA2s's inbox at the next send/receive. It is not sent to the deleted folder - just removed. I am after a way to keep it in the inbox as read, as you would logically expect it to be.
Rich
Click to expand...
Click to collapse
Sorry I misread your question. I was thinking you were bothered by emails getting deleted from gmail whenever they got downloaded to your PPC.
I only use my PPC to quickly screen mails so this is not a problem for me. As long as I don't download emails from the server (set just to get header and 999K of body) then my emails won't get deleted from the server nor the PPC until I downloaded them to my desktop email software or when I delete them manually from my PPC.
Now if you want to keep your emails in your PPC no matter what happened to them on the server (got downloaded, etc...) You can mark your emails as "not read" whenever you're done reading them. That will keep them from being removed from your PPC. It's an arduous thing to do but it seems to be the only way...
Hope it helps

There has got to be a better solution than that.
I have the same problem as well, and would really like to see a fix.

You must enter in the settings of your account (upper right corner) and go to "Forwarding and POP". There you have this options:
1. Status: POP is enabled for all mail that has arrived since 1/1/05
Enable POP for all mail (even mail that's already been downloaded)
Enable POP only for mail that arrives from now on
Disable POP
Yoy must select the first option (Enable POP for all mail (even mail that's already been downloaded)), click on "Save changes" and now the messages dont disappear when you read it in your PPC.
Saludos.

I was sad to find out that the IIs only retains 6 email accounts. It seams that this problem isn't only inharent to gmail account. I have configured 3 of my own domain pop3 accounts. When I download the email to my IIs, the emails on my IIs disappear the next time I send/receive.

segoz
Look I feel like a real dumb a**.
I cant work your fix as I cant find that setting. Top right is a drop down for me (From, recived date, subject.)
In accounts I get 1/4 and see nothing on the next 3 pages that does anything for me.
Were should I be as it seems its not in messaging.

This is my observation... wondering if any body sees the same thing.
1. If the message is no longer on the server, upon the next Send/Receive, the message is removed from PPC.
2. If a message is not read on PPC, it will not be removed from PPC no matter if it is still on the server or not
2. There is no universal rules as to when a message is removed from the server when it is accessed via POP3
3. For gmail, this is configurable (Mail Settings>Forwarding and POP>[keep Gmail's copy in the Inbox, archive Gmail's copy, trash Gmai's copy])
4. For adelphia.net, a message is not removed no matter if only header or full body is downloaded. A message is only removed when accessed via desktop email software (if the software is NOT configured to leave a copy of the email on ther server)
5. For netzero.net, a messsage is not removed from the server if only header is downloaded to PPC. A message is removed from the server if full body is downloaded PPC.
So if one wants to keep a copy of gmail's email on the PPC, one has to set up Gmail to "keep Gmail's copy in the Inbox" in the "Forwarding and POP" setting.
One also must configure desktop email to keep a copy on the server. For Outlook 2003, this setting is found on the "Advanced" tab right under the POP3/SMTP port settings.

That's some good observations sumtingwong. I could care less about gmail since all junk go through gmail. I'm more conserned about my domain pop accounts' email disappearing from my PPC. I will leave the messages on all 3 dedicated servers for the next few day to test your observations. stay tuned..
ps. damn this site is crawling. is it getting DDoS'ed?

Site's been crawling for days now........new servers?
Anyway - i can find no way to stop the mails dissapearing on the PPC. So, I have worked round it by creating a 'keep' folder and I simply move the mails I want to that after reading them. Not ideal but it works for now.
R

I left the messages on my mail servers while picking up full email from my PPC mail client. As sumtingwong posted, the mail doesn't disappear from my PPC anymore. I have successfuly sent received mail the past 3 days on 3 different email servers. All email are still on my PPC. I will delete all mail from the servers and see if the emails remain on the PPC.
ps. I pick up mail on both my own email servers and gmail.

I'm starting to get annoyed. Just recently, my Gmail emails are disappearing. But my emails from my own email servers are still on my PPC which doesn't disappear like the Gamil emails. The most anoying thing is, when I delete the emails from my PPC that belongs to my email servers, the same emails are redownloaded again. It's like the PPC email client doen't know the emails have already been downloaded. This doesn't happen to my other phones with email clients.
WTF, are there any other email clients we can use instead of the built in POS Outlook?

New Mail Notification and Email Viewing

Is there a way to be notified of new messages when they hit folders other than the inbox. I have several developers that have server side rules that send error messages and other emails to certain folders but it does not tell them they have a new email.
My other question is how can I make it so that when you view your emails it only shows the subject and from lines. I would think this would be an easy hack but I can not find it.
Thanks
Tom

No! Havent seen anyone get new mail notificiations working for subfolders working.

Yeah, that would be great. I deleted all my rules for that same reason. No notifications.

This is the most annoying "feature" for Outlook (on whatever platform), only new email in the default Inbox folder will notified.
However, if you install MS Voice Command 1.6 it will read the email subject and senders name even if it arrives in (gets sortet do) a subfolder.

I've got a separate IMAP account on my phone (i.e. not outlook mail) - it audibly alerts when I get mail (checks every 30 mins) but no vibrate unfortunately However this is the main folder of the IMAP account, not sure if it would work for subfolders.

Any helpful programmer wanna have a go at this, it would be very useful
Thanks

I will look at the Voice Command software and also watch this post to see if there are any better ways to get this functionality.
On email viewing portion of my post there was an application that I came across in the last month that could do this but I can not find it anymore. If anyone knows how to do this hook me up.

Mine works too well
I have just the opposite going on. When a mail comes in that is processed by a rule, I ALWAYS get new mail notification, and sooner than my Outlook does.
Push mail is processed by Exchange before Outlook sees it. Therefore the inbox rules don't take effect on my phone until the next sync.
Your mileage may vary, but this has been my experience. That being said, I'll look into coding up a lightweight notification utility. Might be fun.
I'm just digging into the WM 6.0 SDK and there are some API hooks to do this.

silverfox0214 said:
I have just the opposite going on. When a mail comes in that is processed by a rule, I ALWAYS get new mail notification, and sooner than my Outlook does.
Push mail is processed by Exchange before Outlook sees it. Therefore the inbox rules don't take effect on my phone until the next sync.
Your mileage may vary, but this has been my experience. That being said, I'll look into coding up a lightweight notification utility. Might be fun.
I'm just digging into the WM 6.0 SDK and there are some API hooks to do this.
Click to expand...
Click to collapse
Aren't rules, even if they're setup on Outlook, syncd with your exchange server? So your phone should drop each email into the right folder.

Bacco said:
Aren't rules, even if they're setup on Outlook, syncd with your exchange server? So your phone should drop each email into the right folder.
Click to expand...
Click to collapse
That's true, but I think the issue is that when it's moved to a folder and is not in the inbox, they don't get any notifications that a new message has arrived.
It seems that you are only notified when there is mail in the INBOX, but not anywhere else.
As far as notifications and filters go, Windows Mobile 5/6 is much more limited compared to the BlackBerry.
I'm going to have to do some searching to see if there's at least a 3rd party mail app (POP or IMAP) that has more features.

Rules processing
My rules, for reference, run on Outlook (client side).
Because my phone gets messages from Exchange before Outlook, I get notified, even if I've set a rule to move it out of the inbox and mark it as read.
Like I said earlier, I don't know how POP or IMAP clients react compared to Exchange, but I get my messages on my device before Outlook (client) does.
No rules run on the phone. Maybe we need to consider that as an add-on???
Bacco said:
Aren't rules, even if they're setup on Outlook, syncd with your exchange server? So your phone should drop each email into the right folder.
Click to expand...
Click to collapse

New mail notification for IMAP folders

I know this has been asked several times, but I never seen a conclusive answer (and maybe that is the answer in and of itself):
When you use IMAP with Outlook Mobile (this is a standard internet IMAP account, not exchange), your unread message count and your new email notification is only for your Inbox main folder. Subfolders do not get counted, and what is more frustrating is that there is new notification. I used to have a Nokia E71 and used Seven email client on that and it also did not normally show the total unread in all folders, but it did notify me when an email came in in a subfolder, and so I'd check my box and if there was nothing, then I would check my subfolders for new mail.
I have also heard people say this is an Outlook overall problem, including desktop versions. I'd have to disagree. Sure, the unread count at the top level of the account is only going to show the unread in the Inbox, but I have been able to tell Outlook to alert me whenever a new message comes in regardless of its folder. But I haven't found a way to do that in Outlook Mobile.
Is there a registry edit that can help me? If not, has anyone found that System Seven works on WM 6.5 so as to alert you whenever a new mail is downloaded, regardless of folder? When I tried it, it didn't seem like it.
Any clues appreciated.

Same question here on wm 6.5. for 6.1 there is a plugin available "Message notify " from blackmon labs which does the task. Anyone got a solution on 6.5 ?

[Q] GMail unread message count won't clear with Priority Inbox Beta enabled

Hello all,
First I want to say thanks to all the developers and everyone who works so hard to make great stuff!
My question is regarding GMail: I use SkyRaider 3.0 RC2 Vanilla, Launcher Pro Plus, King's #3, OC to 1.13, s-off. I decided to enable the Priority Inbox Beta in my GMail account. I receive quite a bit of emails each day, so it did it's thing by filtering out the good and bad. When I receive a couple emails from people who are people I regularly get emails from, they appear in my Priority Inbox.
My phone's GMail icon will display 2 for 2 unread messages, but when I click on it only one unread shows up. I delete it, so now the unread out is at 1, but nothing is there. I cannot get it to clear unless I go to a computer to log in and get rid of it. I confirmed that both emails are in the same inbox.
Is that normal? I was able to get it corrected by disabling the Priority Inbox, and then clearing the GMail data/cache. Back to normal. Batt pulls, cycling power, nothing would clear the unread count. I understand that this feature is in its Beta phase, and what I am seeing is normal? Any comments?

The same thing has been happening the past few days for me. However I haven't enabled the Priority Inbox feature, and I'm on the 8/1 2.2 leak. I don't think its due to Priority Inbox, but rather a bug with the Gmail app. Just my two cents.

You have to go online in your browser and click on the unread email. I don't know why it's like that but that is how I have been dealing with the issue. If you open your phone's browser and log into gmail you will see the email it is reading and open it or delete it and it will zero out. Prior to rooting I had this issue as well, but could go to the "all mail" label and find what it was seeing, now even when I open it on my phone, it still shows unread sometimes.

I'd like to chime in and say I too noticed this problem today. It showed I had 5 unread messages. When I look in the inbox on my phone they were all read. However going to gmail on my computer showed the unread messages. Its as if the 'read' flag isn't being updated.

Email selection

Hello,
would you kindly tell me how I can do a "Select All" email on my DZ?
I have downloaded 200+ emails from my server, they all appear as unread emails. I can select one at a time to mark as read, however, it is too labour intensive to tick-select all of them one by one.
Is there an application I can install for this?
Thanks for your help.

For gmail I know the only real way to do it is to do the Check > Menu > Mark Read.
But its weird, have you checked your email on your PC? I was having an issue when I would sync my phone to my email client and it would say that there were unread messages, and then when searching on the PC I found them. Once they were found, I marked them as read, the phone would resync and then the emails were gone.

IVI4V3R1CK said:
For gmail I know the only real way to do it is to do the Check > Menu > Mark Read.
But its weird, have you checked your email on your PC? I was having an issue when I would sync my phone to my email client and it would say that there were unread messages, and then when searching on the PC I found them. Once they were found, I marked them as read, the phone would resync and then the emails were gone.
Click to expand...
Click to collapse
I am afraid re-syncing does not change the unread emails to read status on phone.
I hope this can be found out.

I have found a temporary measure in that it is not part of the messaging application from HTC or Android.
Here is the source: http://androidforums.com/droid-support-troubleshooting/14432-how-mark-all-select-all-email-read.html
I hope others, who like me needed a solution will find this helpful.