So my phone fell out of my car in my driveway and apparently I ran it over when I backed out, now it won't power on and the screen is broken.
I've replaced the device, but I'd really really like to get the data off my old phone. The battery is still good, as I've put it in my new phone and it works fine. When I plug in the run over phone, the LED for charging doesn't come on, and when I press the power button, it doesn't turn on.
When I got home and realized that I ran over the phone, the home screen was still a little visible on the cracked screen, and frozen, so like an idiot, I yanked the battery in hopes that it would still power on, but it won't.
If I could just get it to power on and plug into my computer so I can get my data off it.
Any ideas?
Thanks in advance.
So Activesync doesn't kick on when you connect the phone to the computer?
If no sign of life is visible, and your data is absolutely crucial, then the only thing to try would be to buy a phone that you can take apart, and replace if with the guts of your phone. As long as the main board was not damaged, the memory should still be intact. Try eBay or Craigslist for a phone someone is selling for parts (like one with a broken screen or something, but which still makes and receives calls).
Good luck.
Most likely you will not be able to do that anything man sorry...
Related
Someone tried to steal my phone while I was recording a video, when I got it back, the screen didn't turn on. The backlight works when I turn it on, when it boots in, the backlight turns off and the screen remains black and the buttons light up, pressing the power does nothing when its on (the buttons remain on).
Not sure if it can be fixed or if its just broken.
This happened to me a few times, just pull the battery, replace and reboot. If it boots into that screen off phase plug it into a power source, and if it still doesn't light up then leave it off for a few hours, could be an overheat. If all that fails then you may end up on the toilet giving Sprint a ring.
SavocaFTW said:
This happened to me a few times, just pull the battery, replace and reboot. If it boots into that screen off phase plug it into a power source, and if it still doesn't light up then leave it off for a few hours, could be an overheat. If all that fails then you may end up on the toilet giving Sprint a ring.
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Could be a corrupted battery,you can try pulling the battery and plug the phone into the wall and try turning it on.
Hey,
Pull an Andy Sandburg and throw it on the ground! then take it to sprint and have TEP replace it lol
just kidding, yeah it sounds like a hardware issue of some sort, like they said try a different battery or see if pulling it and trying to boot makes a difference.
When booting hold volume down as well as the power button to see if you are able to boot into the bootloader.
If neither of those things work I would say its the screen or in internal component man and you will need to take it somewhere to get evaluated and fixed!
Good luck!
I hope I helped If I did please hit the thanks button!
Stevo
I tried different batteries, and unfortunately it seems to do the same thing. I opened it up and I'm almost sure there was some sort of internal damage, but I have no idea what it was.
Its such a nice phone, I am gonna be so sad if it doesn't work. I'm putting it on the charger right now with a dead battery. I hope it works. If not, I have a very expensive HTC battery charger... :/
Its been broken for like a few months now, so I don't have much hope, but if it works then I'll be happy.
hey,
Yeah I have a broken htc and i use it to charge my batteries to, it works really well since you dont power it on but yeah,
I hope it works for you man. good luck
Stevo
I just bought a GSM Galaxy Nexus from the Google Play store for $350, and it won't turn on out of the box. I tried turning it on with the battery in, plugged in with battery, plugged in without battery, etc. and nothing is working. The power button refuses to do anything and holding the volume buttons doesn't do anything either.
What should I do?
return it....
I'm asking if this is a common issue or if there's any way to fix it. Is there supposed to be a light on the device when it's charging? Because even with the battery inserted, the phone doesn't light up or anything with the power cable plugged in.
This is going to be so stupid if I have to return it on day 1. I understand some products come in DOA but seriously, don't they at least make sure this stuff works before they send it out?
FIXED: Nevermind..apparently the cleaning solution they use on the gold contacts for the battery causes it to not connect sometimes, and rubbing it with my finger made the phone turn on. WOW!
Source - http://forums.androidcentral.com/google-galaxy-nexus/193412-info-if-your-gms-nexus-google-doa.html
You asked what you should do. Without further testing it is hard find the cause of the problem. Could be the vcc regulator, battery charger,battery connector,usb connector, usb cable, power adapter.
Try a different cable and supply. If still no response from the unit, hold both volume buttons and power, it should do a quick vibrate and turn on. if still no response, its DOA and should get it rma'd back soon so you can get your replacement quick because i know how much it sucks when you are excited for a new toy and it comes in broke >.<
XHolyPuffX said:
I'm asking if this is a common issue or if there's any way to fix it. Is there supposed to be a light on the device when it's charging? Because even with the battery inserted, the phone doesn't light up or anything with the power cable plugged in.
This is going to be so stupid if I have to return it on day 1. I understand some products come in DOA but seriously, don't they at least make sure this stuff works before they send it out?
FIXED: Nevermind..apparently the cleaning solution they use on the gold contacts for the battery causes it to not connect sometimes, and rubbing it with my finger made the phone turn on. WOW!
Source - http://forums.androidcentral.com/google-galaxy-nexus/193412-info-if-your-gms-nexus-google-doa.html
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Lol that's the weirdest issue I've ever heard of
dude.... no ****, i just had the same problem and rubbing the contacts fixed it :highfive:
Sorry if this question's been answered in another thread, I tried searching and couldn't find any question that exactly matched mine, or any response that solved the issue.
I purchased a used, unlocked Galaxy Nexus from ebay around a month or two ago, in near perfect condition -- this has been the first time I've had any problems with it. It's probably not applicable, but after the release of the dev preview for Ubuntu phone OS I rooted the phone and reinstalled the factory image "takju 4.2.2 (JDQ39)".
Anyway, a few hours ago I accidentally bumped my phone off of a counter in the kitchen onto the tile floor. I picked it up and looked it over, and noticed no visible damage whatsoever, although the plastic cover had been partially dislodged; however, the phone's screen was dark, and the phone was unresponsive. I took out the battery and replaced it, then held down the power button. The phone vibrated once, like it normally did when booting up, but the screen remained black and the phone unresponsive unless I removed and reinserted the cover again.
I've tried charging it, plugging it into my pc, removing both the battery pack and the SD card, taking the battery out and rebooting it while holding both power buttons down, but I still get no response (and my computer doesn't recognize the phone when I plug it in). After reading a post where someone had success reconnecting the display, I unscrewed and removed the casing, then disconnected and reconnected the display from the motherboard -- still nothing.
Is there anything else I can do, or is my phone beyond repair?
Did you check the other connections while you had the phone apart?
bodh said:
Did you check the other connections while you had the phone apart?
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I opened it up again and took pictures, but I'm not very knowledgeable about this sort of thing, so I can't tell if anything's wrong or not. Should I remove the motherboard to get a better look at the display?
You're talking about the back cover which became dislodged upon impact? I'd say you're lucky that the phone still gives that vibrate. But it seems there are so many things that could go wrong from an impact. Do you have fastboot? [I know you said you tried holding down both volume buttons and power, but try pressing them first then tapping power.] If you don't have fastboot, then your only options would be omapflash and odin. If these do not work, it's gonna be hardware. Maybe the display is gone, if you get the vibrate but see nothing..
I searched as best I could so please bare with me..
Brand new e971, less than a week old and I managed to drop it in the toilet bending over to tuck in a shoelace after I took a leak. Fell out of my sweater pocket, and right in the bowl.. that'll teach me to put the seat down.
Anyway, I was out somewhere and obviously didnt have the sim key or any tools to crack the back and pop the battery..I 'windmilled' to get what I could out.. but that was the best I could do. I held the power button down hoping itd shut off and it eventually did, flashed something on the screen and that was it.
When I was able to I opened it up and popped the battery and dried whatever water was inside, whcih there was some.. took the mainboard out, blew it off with compressed air (it was actually dry, all the covers worked well). Put it back together sans battery and put it in rice for 36~ hours or so (would have waited longer, but I was confident I got the majority of the water out in the first place).
Phone won't power on though. The best I can do is get it to start download mode by pressed vol up+down and inserting the USB. Plugging in the USB on its own sees the charge indicator flash red intermittently, in a very long slow frequency - im thinking the battery is fried, maybe the power button too. The LG logo comes on the screen for a second and disapears for about 5, and repeats this cycle.
I've never rooted or messed with anything like this before but someone said I may be able to reflash the phone and have it work.. but I really have no clue. Any advice would be appreciated.. like I said this is brand new :/
How to "Unbrick": http://forum.xda-developers.com/showthread.php?t=2010624
That reflashes new stuff.
If you hold down Volume Down + Power Key you should get into factory reset, can you see if that works or you might have fried the storage or something.
If you somehow get it to work but need battery you have here:
http://www.etradesupply.com/lg/optimus/lg-optimus-g-e975.html
Which ships World wide I think and pretty decent price.
Hope it works and please come back and tell us how it went.
wargreymon89 said:
How to "Unbrick": http://forum.xda-developers.com/showthread.php?t=2010624
That reflashes new stuff.
If you hold down Volume Down + Power Key you should get into factory reset, can you see if that works or you might have fried the storage or something.
If you somehow get it to work but need battery you have here:
http://www.etradesupply.com/lg/optimus/lg-optimus-g-e975.html
Which ships World wide I think and pretty decent price.
Hope it works and please come back and tell us how it went.
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Thanks for the response
vol down + power key has no response
Im tempted to think the power switch is broken and the battery shorted and is dead, but I am no expert
If I plug it into USB all it does is flash the LG logo, no lights nothing.
if I hold the vol down button down, when the LG logo flashes the back/home/search buttons illuminate for a second, and occasionally the red light will come on for a second, but thats it, other than being able to get into download mode the phone is a total brick. I'll check out your link when I get home. I have insurance but there is still a replacement fee and I can't afford it right now.. and the fact that I opened the phone I think they may try to **** me over with that even though its clearly water damage (indicators are all purple/pink)
thanks again
Dudley Do-Right said:
Thanks for the response
vol down + power key has no response
Im tempted to think the power switch is broken and the battery shorted and is dead, but I am no expert
If I plug it into USB all it does is flash the LG logo, no lights nothing.
if I hold the vol down button down, when the LG logo flashes the back/home/search buttons illuminate for a second, and occasionally the red light will come on for a second, but thats it, other than being able to get into download mode the phone is a total brick. I'll check out your link when I get home. I have insurance but there is still a replacement fee and I can't afford it right now.. and the fact that I opened the phone I think they may try to **** me over with that even though its clearly water damage (indicators are all purple/pink)
thanks again
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If the red light flash, it's usually because the power button is hold down. I think your power button might be stuck. Also try to plug it in wall and no on computer USB.
chadouming said:
If the red light flash, it's usually because the power button is hold down. I think your power button might be stuck. Also try to plug it in wall and no on computer USB.
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I was at work with the phone (dropped it out somewhere and took it apart and left there) so I had not tried plugging into a regular wall charger
Plugged it into a charger, backlight came on and the LG logo flashed, went away and flashed again, but a lot faster this time, and then I got a message "battery too low to power on!! I assume its charging, or trying to?!?! The red light goes bright, and then dims to nothing, and then goes bright again. Pressing the power button turns the screen on to the "too low to power on" screen again, and pressing again turns it off as per normal!
I'm kind of excited now, it may just be the battery after all.
Now, either the water shorted it and ruined it (and ill be checking the phone closely to see the lipo doesnt blow up on me..), or somehow the battery fully discharged? The battery was pretty full around the time of the toilet incident, but stranger things have happened right?
Dudley Do-Right said:
I was at work with the phone (dropped it out somewhere and took it apart and left there) so I had not tried plugging into a regular wall charger
Plugged it into a charger, backlight came on and the LG logo flashed, went away and flashed again, but a lot faster this time, and then I got a message "battery too low to power on!! I assume its charging, or trying to?!?! The red light goes bright, and then dims to nothing, and then goes bright again. Pressing the power button turns the screen on to the "too low to power on" screen again, and pressing again turns it off as per normal!
I'm kind of excited now, it may just be the battery after all.
Now, either the water shorted it and ruined it (and ill be checking the phone closely to see the lipo doesnt blow up on me..), or somehow the battery fully discharged? The battery was pretty full around the time of the toilet incident, but stranger things have happened right?
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The indicator going from dim to bright during charging is pretty normal. It also means your battery is charging. Give it a full charge and see how it goes. And do try keeping your phone in your trouser pockets. It's safer that way.
MarcSinger said:
The indicator going from dim to bright during charging is pretty normal. It also means your battery is charging. Give it a full charge and see how it goes. And do try keeping your phone in your trouser pockets. It's safer that way.
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I left it on the wall charger for a little over an hour but the phone appeared to make no progress so I unplugged it deeming the battery dead, that and I didnt want to run the risk of anything bad happening charging a dead battery (im a little leery with these lipo's due to my RC experience with them..). Maybe I'll try again for a while this evening.. but since the battery had a full charge prior to toileting, I can't imagine it totally discharging; is this possible? The other not so nice reality is that maybe the power circuit on the mainboard fried and its not reading the battery properly?
Yes.. will definitely have to keep phones in my trousers and put all seats down from now on..
So I'll try charging again for a longer time period to see what happens, otherwise I'll be ordering a battery on Monday and waiting about a week to two weeks for it
I'll keep the thread updated as much as I can without double posting
Thanks for the response
Well.. you'll never believe this but.. it works. Flawlessly as if the toilet never happened..
I tried the insurance route being that a battery shipped to me would cost half the price of a claimed replacement and it would have been a gamble.. so I went that route. Was told they denied my claim because my insurance was not activated because I need to make an outgoing phone call.. I only ever text and had not made one..
So down in the dumps and considering spending $25 shipping on a $30 battery, I went home and decided to try the phone one more time by reseating the battery..
I plugged it into the charger and got a blue battery charging.. I pressed the power on button and the phone came to life..
Not sure what the hell happened, maybe the battery needed to dry out inside or it wasnt seated just right the last time I tried but everything is working flawlessly.. wow. I am in shock.
Now I guess its time to root it
Thanks everyone for the advice and tips, but it seems all I needed was some time and luck!
hey y'all, working on my aunt's 5x. They just bought a house so she was hoping I could fix it by just changing the battery. The symptoms she complained about was just not being able to take it off the charger long enough to actually use it as a phone. When I got the phone, even plugged into the outlet it would not turn on. she ordered a battery so I replaced it in the phone still didn't turn on. I tried plugging it in, nothing. I took it apart again and make sure I plugged everything back in, which the only thing I unplugged was the battery, but it was all plugged in still wouldn't turn on. So I assume this is a hardware issue. Thoughts? Is it worth trying to pick up parts or since the phone is so old is it just easier to get another phone?
You might want to consider one of 2 things:
1. Your new battery might be deffective (possible but unlikely)
2. Your phone has some sort of other hardware problem (the famous BLOD can sometimes manyfest itself by outright killing a phone without showing any splash screen)
Can you try to connect it to a pc and tell me what shows up in device manager?