I need some advice/help. Here's the story:
My Dash with Kavana wm6.1 started giving me "out of memory" errors. At one point, I couldn't send text messages, and I opened CeleTask to see what was running. Nothing appeared in the list--no running programs, no free memory options, nada. So I rebooted the phone. Then it would freeze at the green Windows Mobile screen. Removed the battery, SD card, Sim card--still nothing. So I Googled the problem and found out how to do the hard reset (hold down both soft keys while pressing the On button, release, wait until DOS-like screen appears, hit any key).
Okay, phone did start up--but it reset the phone to default, wiped out memory and apps. Okay, no biggie. Got everything set up again. But here's the kicker: Whenever I spoke on the phone for, like, a half-hour, the battery charge would drop from 100% to one bar--maybe 28%??? And this is after just unplugging it! But when I plugged it back up again, the charge would read either 100% or somewhere close???
So my question is, could doing a hard reset have damaged the battery? Or is there some setting that I may have lost from the hard reset that messed up how the phone is monitoring the battery? I ordered a high-capacity battery (which was long-overdue anyway, because even before all this I got 8-9 hours of use out of the battery), so maybe the point is moot. But has anyone run into this before?
DF
darkfire62 said:
I need some advice/help. Here's the story:
My Dash with Kavana wm6.1 started giving me "out of memory" errors. At one point, I couldn't send text messages, and I opened CeleTask to see what was running. Nothing appeared in the list--no running programs, no free memory options, nada. So I rebooted the phone. Then it would freeze at the green Windows Mobile screen. Removed the battery, SD card, Sim card--still nothing. So I Googled the problem and found out how to do the hard reset (hold down both soft keys while pressing the On button, release, wait until DOS-like screen appears, hit any key).
Okay, phone did start up--but it reset the phone to default, wiped out memory and apps. Okay, no biggie. Got everything set up again. But here's the kicker: Whenever I spoke on the phone for, like, a half-hour, the battery charge would drop from 100% to one bar--maybe 28%??? And this is after just unplugging it! But when I plugged it back up again, the charge would read either 100% or somewhere close???
So my question is, could doing a hard reset have damaged the battery? Or is there some setting that I may have lost from the hard reset that messed up how the phone is monitoring the battery? I ordered a high-capacity battery (which was long-overdue anyway, because even before all this I got 8-9 hours of use out of the battery), so maybe the point is moot. But has anyone run into this before?
DF
Click to expand...
Click to collapse
No that would not affect it, it sounds like you need a new battery. My personal opinion is if you do get a new battery to get an extended one off ebay for like 26 dollars with shipping... You will love this battery...
Here is the link to an extended battery off ebay which I myself own as well...
EXTENDED BATTERY LINK
Yeah, I ordered the 2200mAh extended battery last night, really looking forward to getting it...but I'm still wondering why this happened all of a sudden, right after the hard reset. I mean, what if I get the extended battery and (heaven forbid) I do a hard reset in the future. Do I have to look forward to the same thing happening?
I mean, I've read where the OEM Dash batteries were basically UGH--old, decrepit, underpowered. Maybe this was the last straw for the battery, I can buy that. But if it's something more, I just want to know that before I try a hard reset again, know what I mean?
DF
darkfire62 said:
Yeah, I ordered the 2200mAh extended battery last night, really looking forward to getting it...but I'm still wondering why this happened all of a sudden, right after the hard reset. I mean, what if I get the extended battery and (heaven forbid) I do a hard reset in the future. Do I have to look forward to the same thing happening?
I mean, I've read where the OEM Dash batteries were basically UGH--old, decrepit, underpowered. Maybe this was the last straw for the battery, I can buy that. But if it's something more, I just want to know that before I try a hard reset again, know what I mean?
DF
Click to expand...
Click to collapse
i think even tho, when you do a hard reset especially, the phone is plugged in, the battery being crap to begin with, certain actions, draining actions such as a hard-reset, just kicks the battery off the cliff.
If your battery is about a year or so old then I believe it might just have been it's time. Now this is just my opinion but I always flash my phones to another Rom only when the battery is 100% charged. I've heard similar problems with other phones in the past. I also noticed if you have your email settings to update or check your email every 10 minutes or a newsfeed reader checking ever so often you are going to get ridiculous drain on your batteries. So, in other words it could be a number of reasons why your battery drains. It's just checking those settings. Timeout settings etc... So, in other words try a number of things to see if that's the issue.
The general drain issues, yeah, I use ActiveSync to my company's OutLook webmail services and that's going constantly; plus I check my Yahoo! Mail like every 10 minutes. But that was prior to this and I got 8-9 hours of use out of a fresh 100% charge. Plus, I constantly keep the phone plugged to one laptop or another using a USB cable. I have noticed recently that it seems to drain relatively quicker (maybe 4-5 hours) after keeping it plugged up all day. But this half-hour thing was just ridiculous. All in all, I accept that the hard reset probably helped the battery kick it, but that it was already on its way out.
And the good thing, of course, is that if I have to do a hard reset again, I will pop in the original crappy battery, to do it with. No harm, no foul that way...
I'll let you know how the extended battery works. Thanks, everyone.
DF
Related
hi! does anyone encounter this problem with their xda iis? whenever i remove the battery, even if it's fully charged, my phone performs a hard reset. as far as i know, the backup battery should last for about 20 mins. i tried removing the battery for about 5sec then put it back on and my phone still performs a hard reset. is this normal? tnx!
i'm having the same problem. mine does a hard reset too when the battery is removed. can anyone else verify this as a hardware fault (the backup battery not working)? i just got my unit 2 days ago and i want to bring it in for replacement. did you just get yours from globe telecom? perhaps they got a bad batch? i hope they have replacement units.
happens the same to me...
The battery release catch is the switch between the main battery and the backup battery.
If the contacts are dirty/loose, the phone temporarily is without both batteries, so hard resets.
Did you tried switching it off and then remove the battery.... or u un plug the battery directly?...
I am using it without any prob, gives me about 10mins...
found this earlier thread: http://forum.xda-developers.com/viewtopic.php?t=18582&highlight=battery
from the looks of it, its a sorta common defect but a defect nonetheless. i'm gonna gun for a replacement unit. the thread does describe workarounds to the problem, but for me a defect is a defect and its going back.
besides, the workarounds require that you are plugged in. not much of a work around
and yea, i turn off the unit first (including the radio) before i detatch the battery. still goes hard reset on me. when i check back after the hard reset, the backup batt is at 100%, meaning it hasent kicked in. the one time that it reported to be not at 100% after a batt removal test, it still did a hard reset so i guess at that time it didnt kick in fast enuf so save the data
smart
thorne said:
i'm having the same problem. mine does a hard reset too when the battery is removed. can anyone else verify this as a hardware fault (the backup battery not working)? i just got my unit 2 days ago and i want to bring it in for replacement. did you just get yours from globe telecom? perhaps they got a bad batch? i hope they have replacement units.
Click to expand...
Click to collapse
got mine from smart... didnt notice the problem until now... they only replace units for the 1st 2 wks... so i cant bring it back to smart anymore... got this last month...
Same problem on Imate JAM...
Like you, I have a Hard Reset problem with my JAM. The backup battery seems to be full under the Memory settings. But whenever I switch the JAM off (put into also flight mode) and remove the battery out for SIM exchange or just remove the battery to test for only just 2 seconds, after replacing and turning the device ON it starts to reboot the device from start as made a Hard Reset.
Everything (all data in Memory) is lost. I tried to search this issue on many forums but couldn't find any suggestions.
Have you found the reason why it does so?
I also tried firstly to Pull the red switch than take the battery out, but the same problem occured again. I dunno what the Red rubby switch is used for?
I think the backup battery is defected on most HTC products.
Even I tried leave the device without battery for one day long but the backup battery still seems to be %100.
I think HTC devices are still protypes and beta versions...
Good thread.. I was just about to buy a spare battery for my IIs, but if it hard resets everytime I pull out the battery, what's the point of a spare battery? :roll:
Will have to backup everything and do a test to determine if I have this 'defect'...
OK, after having an emailing adventure between me and IMate Technical service from ClubImate they decided that this issue could be a hardware problem. I guess most of these products have the same problem but becuase not everyone removes battery they don't know if this problem exist on their devices.
It has not been more than 25 days I bought this JAM. I am afraid this device can make more faults in the near future...
Does anyone have other fatal problems like these?
It happened to me when I first got mine too. Two ways I found that did not cause a hard reset.
1. Before removing the battery, make sure your device is plugged and charging.
2. Get one of those SPB software that has an option for "suspend" or turn off. Make sure the device is fully off before removing the battery.
Both ways worked for mine. Good luck on yours.
Thanks my firend,
I'll have a check. But I think SPB is just a backup application.
So you say, if removed battery on hard reset just Restore everything back?
Anyway, in a helpless situation this should work!
Try This!!!
I was having the same problem... even if i power it off and then remove the battery, it would still HARD RESET on the next boot. this problem seems to have gotten worse day-by-day, so I was advised by my service provider to get it repaired by HTC as I dont have insurance, As long as your phone isn't *nicked goods* you can go to
http://www.htceurope.com/
and log it in for repairs if its under guarantee of-course. if its out of warranty they may charge you.
hope this helps
I deciced to sell and get rid of this JAM. Coz there are more problems like low earpiece volume issue. And I am afraid there will come more. Maybe we've gotta wait for a real Brand to make a PDA/Phone?
Thanks a lot.
Surfing said:
2. Get one of those SPB software that has an option for "suspend" or turn off. Make sure the device is fully off before removing the battery.
Click to expand...
Click to collapse
Can you please give us a direct link?
removing the battery
before i used to experience hard resets when i remove the battery, and upon checking the back up battery, it is still 100%.
i am now using the psshutxp application to turn off the device before removing the battery.
For 15 mins without the battery, my xda is using the back-up battery to avoid the hard reset. and upon checking in the memory/battery indicator, my back-up batt was already below 20%.
all the while i thought i do have hardware problems in terms of battery.
I have installed it thank you.
But when I touch Shutdown, it simply blanks the display and the lights on the phone are still working. Is that okay? I can also receive calls while the screen is blank...
Ok, I have downloaded that application. It acts like a read shutdown. Step by step I tried first to Shutdown, then removing the battery. But sorry again everyhting has gone.
Are you sure that yours was also making hard resets before using this application when renoved the battery?
shutdown
this app works for me. am running wm2003se. I can leave my device for 20 mins without the battery, and still no hard reset occurs. Lucky me huh?
Try searching other thread regarding this application.
ok so i just bought a ppc 6600 second hand and its great except the backup battery doesnt show up at all under power and i get that "backup battery os low" msg and icon each time i soft reset. i was wondering if maybe it needed replacing or something. Right now it does not even show up AT ALL when I click the er menu. It only lists he main LiOn battery. Anyone know where I can butty the battery and how to replace it if it needs replacing. I actually get a "Backup battery is very low" message each time I soft reset so is there some way to maybe charge it?
you could test the back up battery by taking the main battery out for 20 mins then seeing if all you info is still there. but be prepared to lose your data so back it up.
Im not sure how long the back up battery should last for but 20 mins should give you a good idea. Regards to replacing the battery I have no idea sorry
I've got the same problem, low battery message each soft-reset.
No indicator in the enery program and if change SIM i lose every data.
I give it back to assistance....I can't see other way.
I got this, and this is what I did, but I don't recommend it in case it's a bit iffy.
I took off the main battery and stuck it in the cradle (the device) and it gave a red LED. This kind of worried me, so after 15 mins I took it out, replaced the main battery and over a four hour period, the backup charged.
Hope it helps,
Joe
Hi all,
My two year old HTC P3300 has gone dead and I suspect it could be the battery. How could I know for sure? When it was new I upgraded to WM6 and apllied the corrupt SD patch because it was crashing sometimes when I would access the SD.
After that it has been working flawlessly for over a year except for battery life which has been getting shorter and shorter for the past few months. I turned off bluetooth and wifi and still the P3300 was only able to go for about 24H with normal usage (just four or five calls, a few reminders and no GPS).
All of a sudden a couple of weeks ago it started just turning off by itself when using simple things like card games. I could feel the battery was pretty warm and pressing the power button would do nothing. Only a soft reset would work.
Then a few days ago it finally decided to die. I was playing Freecell with the battery at about 80% and it turned off by itself but now even soft reset won't work. When I plug in the charger the orange light wont turn on althoug the battery does get a little warm.
The only thing it will let me do is start a hard reset but nothing much happens. It says to press send if I want to return the P3300 to the original factory settings. I accept and for about one seccond it shows:
Format FAT partition!
Format complete!
Then I get the HTC boot screen and some red letters that say:
IPL 1.36.0001
SPL 1.36.0000
and then nothing else happens. It just stays like that for a couple of minutes until it turns off by itself. After that I can't even do a hard reset unless I put the phone on the charger for a couple of hours.
To me this looks like it could be an exhausted battery but how can I confirm this without buying a new battery? I checked with a tester and I get 3.07V DC but I can't seem to get any amp reading (maybe I'm doing it wrong).
Please any ideas would be welcome. I love my P3300 and I hate the idea of having to change.
lolailo54 said:
Hi all,
My two year old HTC P3300 has gone dead and I suspect it could be the battery. How could I know for sure? When it was new I upgraded to WM6 and apllied the corrupt SD patch because it was crashing sometimes when I would access the SD.
After that it has been working flawlessly for over a year except for battery life which has been getting shorter and shorter for the past few months. I turned off bluetooth and wifi and still the P3300 was only able to go for about 24H with normal usage (just four or five calls, a few reminders and no GPS).
All of a sudden a couple of weeks ago it started just turning off by itself when using simple things like card games. I could feel the battery was pretty warm and pressing the power button would do nothing. Only a soft reset would work.
Please any ideas would be welcome. I love my P3300 and I hate the idea of having to change.
Click to expand...
Click to collapse
Hi!
I'm experiencing the same problems...
Tried new rom, sdhc update cab, format sd to fat32, try another sd, etc...
Seems that the phone works more or less well if there's no sd card (maybe because it need more juice from the battery?), and even better, if I can say that for a phone..., without sim card too.
It worked more or less today only with sim card on it, but when there was an sd card it keeps blocking, hanging and turning off with difficult turn on situation.
Can someone help us?
Thanks!
Hello both.
It can be frustrating waiting for help (and you might have found an alternative solution) but I'll say what I can.
If your Artemis can be operated more normally whilst charging but fails quickly under battery power, that certainly suggests a battery problem.
Batteries are consumables but hard to test (although some shops can) - try your local retailer?
My spare battery is a Sanyo ARTE160 rated 3.7V 1,200mAh.
On the reverse, 4.2VDC is printed amongst chinese characters and it actually measures 4.16V off load. I'd think 3V far too low.
There's clever technology behind the management of these LiOn batteries because both over charge and over discharge can damage them. Their life is more determined by battery chemistry and charge/discharge cycles than age.
One caution - measure voltage by all means...
BUT
DO NOT measure current with a test meter to a battery - particularly not a LiOn battery - because it amounts to a short circuit. Current can be so high as to blow the meter fuse and in cases of sustained short circuit or over charging, the battery can swell or even burst dangerously.
I'd think a replacement battery (via e-bay?) far less expensive than paying repairers to confirm the battery was the only problem.
Hope this helps
Hi!
I bought a replacement battery from Ebay.
All seems to be OK yesterday at night until today by noon.
Today, in the middle of a phone call, the phone stalls.
After a reboot and some hours later, the phone keeps crashing and crashing and, sometimes, it doesn´t turn on...
Will try now to upload an original rom and see what it does.
Regards!
This might have happened because difficulties whilst using an impaired battery left a legacy of part-saved data, registry and file corruption problems.
The outcome would be good to know because battery problems can/will affect us all eventually.
Also, a brand new battery can need a few charge/discharge cycles to bring it up to best condition.
I also got a new batery from ebay and unfortunately it still doesn't work. Behaviour is exactly the same as before.
I suppose this means it is hardware related. Do you suggest opening it up to see if there is anything loose or broken that could be resoldered?
Thanks,
My p3300 went blank and I had the take the battery out to switch it on again. Took it to HTC and they had to replace the insides of the phone. When I got is back the batt. Only lasted for a day and it use to work for 4 days.
My phone has been acting weird lately. Just want to see what the consensus is. phone battery drains ok until I turn on A gps program will be about 90% battery gps will be on for about 5 minutes the phone shuts off restart and battery reads 40%. Then the phone keeps dying. Any thoughts im assuming its the battery but you all might know something i dont.
P.s. The phone is stock rom tilt 2
Thanks
That sounds like battery to me, but that doesn't mean there isn't also an issue with the phone...
If any of your buddies has an EVO or another TP2 (I can't remember what other batteries would work right now...) that you could try in your phone to rule that out?
If not, batteries aren't that expensive. I wouldn't go for the absolute cheapest on ebay either, find something that's got a brand name...
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
MDavisiw said:
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
Click to expand...
Click to collapse
You could also try a hard reset, flash a different ROM, etc.
Thanks for keeping on the thread, Tried the hard reset, the rom is what came with the phone never done a different one
New Battery is on the way. Something is screwy with it but we shall see.. If its not the battery I suppose Ill need to start looking for a replacement or an upgrade. Thank you for your input on the subject.
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
suret said:
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
Click to expand...
Click to collapse
I had about the same problem, with it working fine with a decent charge (anywhere between 30-80%), and all of the sudden it would say "battery critically low" and shut down. Putting it on the charger would often get the charge to show what it was before it freaked out.
I noticed that the battery was starting to bulge and get somewhat "mushy"....which told me the battery was probably going to explode or leak if I didn't replace it soon
I have had the phone for a year and four days, and this just showed up in the last few days...fortunately I bought an extended warranty and they will pay for the replacement battery I just picked up today.
FYI, the battery should be totally flat on both sides. Mine would wobble if I set it on a table.
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Thanks, mine is doing the same thing - about once every 2 days or so. I can see in the battery life plot that it sometimes goes from 90% almost completely vertically to 0% and then right back up to 90%. I don't see any obvious bulges or "mushiness" to it, but it doesn't seem to be completely flat when put on a table. I'll see if I can get a replacement battery, this phone was not used by it's previous owner for maybe a year or so before I bought it, maybe that might have been part of the problem.
suret said:
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Click to expand...
Click to collapse
Any time a battery is misshaped it can do the oddest things.
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Happening to us too
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
roothorick said:
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Click to expand...
Click to collapse
jester131 said:
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
Click to expand...
Click to collapse
If you're really desperate to get those particular batteries working, you could try cleaning the contacts, both on the battery and in the phone, with rubbing alcohol and Q-tips. But most likely you will need new batteries.
Battery( low power) Shut Down Issue Fixed
I also was having the "critical powerl level" shut down issue over the past two weeks. My phone is about two years old, and there was a few occasions in the past two weeks where i pulled it out of my pocket and it was off. Then this past week the phone (on a full charge) would go anywhere from around 90% sometimes %40, and then all of a sudden say "battery low" and shut off. It would turn back on, but would only stay on for a few minutes.And a few times it also got really hot. It wasnt doing this when plugged into the wall so i examined my battery and there was NO visible flaws or bulging of any kind, it looked fine. But as we all know just because it looks good certainly doesnt mean it is so i odered one on ebay for about $10. It arrived 2-3 days later and instantly fixed my problem. The phone is fine now and hasnt done anything wierd. It was the battery. These batteries have a limited life span, and very often the phone may say the battery is 76% charged but the capacity of the battery under load can still draw it down to 0%. You cant always trust the level the phone says its at. So if anyone else out there is having this power issue it really isnt expensive to find a good battery out there. The one i got was $9.98 and it is a Samsung battery identical to the one that came with the phone. Except the new one has a fresh date of 2013 on it. Very happy to have my phone back. Ive never been a part of any sites like this, but im posting here now because there seems to be a lot of people having this issue, and often someone will put a very complex procedure on these sites to fix an issue when its not always necessary. If you have the power/shut off issue like i've described here and your phone does the same as mine was its probably the battery, and for the price of a new one like i got, its worth trying.