help!!!! lost data after WM6 froze! - About xda-developers.com

Hi all,
I saved loads of information on my tytn II during the summer. Very important files (notes most often). I was stupid enough to let WM6 store this on the main folder instead of the micro SD card.
Earlier this evening, I tried to use the camera and the phone froze (classical...) so I pressed "reset". Except it never really restarted! I could just reach the WM6 picture on the screen and it would stay there for ages... until a white screen with black text made it clear that a program was running while i'd pressed reset (i really doubt it, i hadn't launched anything), and that i'll have to press reset to recover the initial configuration of the phone. I pressed reset just once (too scared to do a hard reset, im not crazy enough yet) but it still does the same thing, gets locked on the WM6 screen but never shows the damned white screen with the terrible message.
Is there any (even very expensive) way to retrieve the data? I hope it's not lost...
Thanks for your help guys, im a newbie and im really starting to hate WM6.

a friend of mine asked me to use bootloader... but i dunno how to use it with the software on the computer (it doesn't even display the USB port).
Actually the message on the white screen said that i could go back to the initial settings and lose all data if i pressed "send", which I never did...
I just wanna find a way to get files in "mydocuments" folder or something.
is it possible to "fix" the ROM, or save everything in a microSD card and retrieve the data?
thank you

atonavis86 said:
a friend of mine asked me to use bootloader... but i dunno how to use it with the software on the computer (it doesn't even display the USB port).
Actually the message on the white screen said that i could go back to the initial settings and lose all data if i pressed "send", which I never did...
I just wanna find a way to get files in "mydocuments" folder or something.
is it possible to "fix" the ROM, or save everything in a microSD card and retrieve the data?
thank you
Click to expand...
Click to collapse
For starters, you may find a bit more help in your devices sub-forum.
Second, unless you've flashed a new ROM, I don't see a reason for you to enter bootloader, if you do, it won't hurt anything.
Also, what have you done to your device that you think may have caused this?

i haven't done much except reset the device because WM6 was frozen (I loaded the camera application and it got stuck there for miiiiiinutes). tsk tsk. I'll wait until anyone replies in the device section.
Thank you

Related

SD Card Intermittently disappears until Soft Reset?

Hi
In the last week or so my SD card has suddenly started disappearing until I soft reset the device. If I remove and reinsert a different card this also does not appear. The only way I have found to resolve the problem is to do a soft reset. It will then be visible for a day until it disappears again.
I haven't been able to narrow it down to a specific application or action.
Has anybody else seen this (or even better know what the problem may be?)
I have had the same problem i found it to be "Spb ToPlay" everytime i used it if i stopped it playing i lost all sound on my XdaIIs and the SD card went missing. removed the plug-in and havent had the problem since...........................do you have this plug-in? if you dont then i have no idea sorry i couldnt help.
I have recently installed spb time but it doesn't conincide with my problems starting. I may try disabling it to see if that makes a difference.
this has happened to me before, but i didnt have anything like you mentioned installed, so it must be a bug or something!!!
I found on my M1000 that the card will not be visible when the battery gets low, most times it gives a message like "the power is too low to support the device"
Happens to me with my O2 XDA IIs. When I contacted O2 about it, guess what their reply was?
Reply number 1:
"Thank you for choosing O2!
With regards to your query below, you may like to remove your storage card and monitor the device. Please note that O2 Asia has tested with different brands of 256MB SD card and works fine. However, storage card of larger size may not work properly and cause the device to hang. You may also like to test your unit with another storage card to verify. Hope the above information is useful for you. Thank you."
Reply number 2:
"With regards to your query below, you may like to perform a hard reset and
without restoring back any data back to the phone, try to change the
landscape again and see if the problem still persist.
**To perform a full reset:
Warning: Clearing memory deletes all data and restores the Pocket PC Phone
to its default settings. Programs installed at the factory remain, while
data you have created and programs you have installed are erased.
Before performing the full reset, use ActiveSync to keep a backup of your
Pocket PC Phone data so that if you need to clear memory, you can restore
the data on your Pocket PC Phone.Do not use Xbackup on your device to do
backup for your data.
To perform a full reset on XdaIIs, press and hold the power button, and then
use stylus to press the soft reset button at the same time. After the full
reset, you will be prompt to recalibrate the touch screen.
Hope the information is useful to you. If you have any further enquiries,
please feel free to contact us."
What a load of crap!

Help please

I dont know whats wrong with my phone I flashed the romeo 6.5 htc sense 2.5 rom onto my phone earlier and it was working fine but then it started to act up. the htc sense was laggin and skipping alot and then i tried to flash to another rom but it kept telling me that i dont have enough memory to put the nbh file onto the explorer folder. so i go check my documents on my device but nothing seem to appear. so i did a hard reset but since then the only thing that keeps showing on my screen when i turn it on is just the 1st screen of that says touch pro 2 then it blinks to another screen and it just says windows mobile romeos initializing configuration please wait but it stays on that screen and does nothing else
help please
ariel123 said:
I dont know whats wrong with my phone I flashed the romeo 6.5 htc sense 2.5 rom onto my phone earlier and it was working fine but then it started to act up. the htc sense was laggin and skipping alot and then i tried to flash to another rom but it kept telling me that i dont have enough memory to put the nbh file onto the explorer folder. so i go check my documents on my device but nothing seem to appear. so i did a hard reset but since then the only thing that keeps showing on my screen when i turn it on is just the 1st screen of that says touch pro 2 then it blinks to another screen and it just says windows mobile romeos initializing configuration please wait but it stays on that screen and does nothing else
help please
Click to expand...
Click to collapse
Sounds like you flashed one too many times. The Custom RUU's do not reformat the ROM chip. Flash a Stock ROM like one of the HTC Official Updates. This will have the stock RUU which does format the ROM chip. Then, you can go flash any ROM you like. I had this same problem once on my Kaiser where folders would disappear.
drkfngthdragnlrd said:
Sounds like you flashed one too many times. The Custom RUU's do not reformat the ROM chip. Flash a Stock ROM like one of the HTC Official Updates. This will have the stock RUU which does format the ROM chip. Then, you can go flash any ROM you like. I had this same problem once on my Kaiser where folders would disappear.
Click to expand...
Click to collapse
@drkfngthdragnlrd
Hey mate, does it means that if I flashed too many ROM in a particular period then this problem would occurred? lol~ I didn't clearly understand what you explained.
Cheers
Help with flash
I flashed my rom and installed wm6.5 now I cannot sync to my pc with vista. Please help
what150 said:
@drkfngthdragnlrd
Hey mate, does it means that if I flashed too many ROM in a particular period then this problem would occurred? lol~ I didn't clearly understand what you explained.
Cheers
Click to expand...
Click to collapse
Not that it would occur, but something similar "could" occur. This is why in the Kaiser section they always told you to flash stock/hard reset/flash custom ROM of choice/hard reset. It's not that you need to, but doing so an help prevent weird bugs from showing up like what he explained. It's just like installing Windows on a PC, they always recommend you format the drive on each install or your install could be buggy. For best results you format so the drive is clean & no left over files that can screw with the new install. Plus, low level formating will gain back bad clusters in the hard driver/ROM chip lost during use by data corruption. This format process is disabled in the XDA made Custom*RUU.exe for various reasons. So the more ROM's you flash, the more changes occur on the ROM Chip & the more likely a bug could appear.
sdb156 said:
I flashed my rom and installed wm6.5 now I cannot sync to my pc with vista. Please help
Click to expand...
Click to collapse
Check in the ROM's thread. Also, you may need to clear the PC's sync partnerships. If you have flashed a lot the PC can only handle so many Partners. Each time you flash a new ROM, it creates a new partner as it think's it's a different device.
how do you soft and hard reset the att tilt 2? Had an old tilt and I just got this a few days ago still figuring it out
sdb156 said:
how do you soft and hard reset the att tilt 2? Had an old tilt and I just got this a few days ago still figuring it out
Click to expand...
Click to collapse
Soft Reset hole is on the side of the device. It may be under the battery door. The side with the stylus, under the secondary Mic.
Hard Reset is done by holding Send/End/Power & pressing Soft Reset with stylus. Hold the Send/End/Power keys till the Hard Reset message appears onscreen.
This was the first flash I did and after a hard rest still will not sync and nothing in the thread for the rom. I cleared all my partnerships. The phone is connected and I can transfer files to and from my storage card. Do I need to update the device driver on my pc? Any way to get my outlook 2003 contacts on the phone through my storage card or any other way?
sdb156 said:
This was the first flash I did and after a hard rest still will not sync and nothing in the thread for the rom. I cleared all my partnerships. The phone is connected and I can transfer files to and from my storage card. Do I need to update the device driver on my pc? Any way to get my outlook 2003 contacts on the phone through my storage card or any other way?
Click to expand...
Click to collapse
If running XP you need ActiveSync 4.5, if running Vista/7 you need Windows Mobile Device Center 6.1. All drivers for the devices come from those programs. Have you tried manually opening Active Sync/device Center to see if it's connecting/seeing the device? Also, make sure there's no setting on the device making it act as a USB Mass Storage drive. Some ROM's give a app or setting to do this as it increases transfer rates for copying files, but it doesn't allow syncing.
I have win mobile device center and know sync. the phone will connect for usb mass storage and I can access the files on my storage card. when I connect my phone it gives me the option of outlook sync or flash drive. I select the outlook sync and the first time my pc said the device was installed successfully but no recognition from mobile device center.
sdb156 said:
I have win mobile device center and know sync. the phone will connect for usb mass storage and I can access the files on my storage card. when I connect my phone it gives me the option of outlook sync or flash drive. I select the outlook sync and the first time my pc said the device was installed successfully but no recognition from mobile device center.
Click to expand...
Click to collapse
Hum, I'm at a loss, I would post in the ROM's thread to see if anyone else has/had this issue. Maybe it's ROM related?!?!? I'm running ROMeOS without sync issues. Granted I don't sync anything, but when i open device center the device does show up. I always check this, because if the device isn't seen by WMDC, I can't get data connections while connected to USB. I have this problem a lot because I removed WMDC from startup as I don't want an app running in the BG taking up resources when I don't use it.
actually what i did was flash my rom through micro sd because my phone wouldnt load to the home screen so i wasnt able to connect to aactive sync. thank god i got my wife a tp2 also wich i was able to dl the nnhb file on the micro sd card and then just run it from my phone but yes i did flash my rom way too many times during this past weekend id say about t times in a days is there a limit of times you can flash a device per day because i dont want to fry my phone up lol silly me
ariel123 said:
actually what i did was flash my rom through micro sd because my phone wouldnt load to the home screen so i wasnt able to connect to aactive sync. thank god i got my wife a tp2 also wich i was able to dl the nnhb file on the micro sd card and then just run it from my phone but yes i did flash my rom way too many times during this past weekend id say about t times in a days is there a limit of times you can flash a device per day because i dont want to fry my phone up lol silly me
Click to expand...
Click to collapse
For future reference, you don't need to flash via SD if you are stuck. Just follow these steps.
1) Power Off
2) Hold down Volume Down button
3) Plug in USB Cable
4) Boot Loader appears onscreen & at button in White space says "USB"
5) Flash ROM via PC as normal.
yea but its not going to be connected to active sync so how do i get the nbh file onto the phone unless i can just run the ruu and it will flash
ok now everytime i try to flash my rom back to the stock one through micro sd it starts the process but then the back light turns off and then the phone stays off and i have to hard reset it can someone help me and when i connect it to the pc it has the bootloader but it says error on the bottom of the screen
do i have to flash my radio back to stock also?
I had the same problem... luckily t-mobile has a buyers remorse program... because I could not get the active sync/WMDC to work either... did you download the wifi cab on another thread? I ask because this is what did it for me? Or maybe a combo of cabs but definately linked to the wifi cab... Gettin a new phone today... if anyone figure this out, make it a sticky!

Xda Exec - hangs right after restart...

I did NOT (for example) changed/upgraded ROM. I just put new 2GB SD card and scanned some folder on it in Today Player for mp3s. It hanged. So I restarted it, aaaand I can't get to my phone at all
Sometimes it gave me message with something about Voice Commands (and hanged) and now it just hangs on Today screen - bottom "buttons" (Calendar/Contacts) aren't displayed on the screen, but everything else looks "proper". It just isn't reacting to _anything_ (I mean keyboard or touch-screen).
update1: I just noticed that Calendar and Contacts _do_ appear for less-than-a-second then disappear - and at this moment system gets unresponsive
update2: the message that sometimes appear is: "Voice Command has encountered a problem. Restart Voice Command and try again.". I googled for it but nothin helpful.
HELP!
Of course I will probably try to perform some ROM upgrade, but... (for various reasons - don't ask) ...I didn't perform any synchronization. Is there any way to backup data (most important being Contacts and SMSes) ..before performing any ROM upgrade (and assuming it will going to work)... ((
Funny thing is: I was postponing ROM update (from current 6.0) for some time, because I didn't want to loose any data...
Have you checked your battery?
Are you sure you flashed a ROM according to your RAM capacity? (128Mb or 64Mb)
Have you done a hard reset?
Please have a deep read here:
http://forum.xda-developers.com/showthread.php?t=549207 (post 2)
Hope it helped,
1. I did NOT flash the ROM. It happened "by itself". the only thing that I could suspect is TodayPlayer trying to read folders recursively and writing something in memory.. (some kind of buffer overflow?) ..damaging the content.
2. I don't want to loose my SMSes and Contacts, so I didn't try hard reset *yet*. It's the last resort and basicaly I would be willing to even desolder the memory to get the data from it - even loosing the phone. (yes. everyone -including me- will now say: if those data were so important - why didn't you made a backup? that's why I said in my post above: "don't ask")
Is there ANY way to get to those data from software that boots from SD card? I mean - when upgrading the ROM - is there any way to backup other-than-rom contents to SD card?
Sorry to ask a simple question, but can you connect via active sync, or is the system unresponsive to this too?
I don't know what 'Today Player' is, but it sounds like that it cached stuff to the main memory (maybe making a database of music files) and has filled it up without respecting to leave any memory for the OS to use.
no prob.
I tried that and apparently it freezes cold within that fraction of a second. computer reacts to "new device" but then ActiveSync hangs because it's already unresponsive...

[Q] Desperate newbie with deleted files problem….help please!!

I have a real cry for help!
Somehow all my pictures disappeared from my Galaxy Nexus. My only possible explanation (since it could not have decided to delete them itself!) is that I must have been a complete idiot and last night when I thought I was deleting a video I had just taken I must deleted the camera directory itself. This is supported by the fact that there was no ‘camera’ directory when I looked this morning. I then took a new photo and the directory reappeared. I have plenty of experience with PC’s but I’m a newbie with smartphones. I figured if I don’t write any more files to the phone then most of the actual data should still be there so I hoped to do some kind of undelete.
I’ve done some research and it looks like the ‘feature’ of only connecting as an MTP device (rather than USB mass storage) is potentially a killer blow. Without an assigned drive letter it seems that none of the usual recovery programmes will recognise the phone.
In theory an alternative might be to take a complete image of the phone contents and somehow recover the data from here?
I am pretty desperate as I have five months of pictures/videos of my kids etc, and most of that data must still be on the phone – but how to get to it?
Finally – yes I am a complete plonker, I shouldn’t have made such a stupid mistake and I should have backed up the phone or the pictures. I have learned my lesson. But given that, is there anything I can do?
BTW - the phone came from 3 network (via a reseller) and I have not touched it with respect to unlocking/rooting etc. It is in the state I received it.
HELP please!
Thanks very much...........
I believe the MTP vs. USB Mass storage would be a driver thing. There are many different versions of drivers so its possible there are ones that will mount the phone with a drive letter. I can think of some other things to try (Boot into fastboot mode by turning phone off then powering on by holding power, volume up and volume down at the same time and holding till it vibrates). You could also try Disk Management under windows to see if you can assign a letter
In the future I highly recommend setting up a google account and using Google Photo/Instant Upload to keep a backup of your photos. You dont even have to sync anything else
Thanks for your suggestions, much appreciated.
I’ve now tried going into fastboot mode and connecting to PC but no joy – Windows recognises there is a device connected (usually ID’d as an OMAP4440) but can’t find a driver.
Disk Management also doesn’t show the Nexus as a drive and therefore won’t allow a Drive letter to be assigned.
Try these (obviously no guarantees and I havent used any personally)
https://play.google.com/store/apps/details?id=fahrbot.apps.undelete
http://android-photo-recovery.com/tutorials/deleted-file-recovery-for-google-nexus-phones.html
EDIT: Found another:
http://www.wondershare.com/disk-utility/recover-deleted-photos-from-nexus-s-and-galaxy-nexus.html
Thanks again, I appreciate all suggestions. Yes I have come across these and unfortunately they don’t solve my issue. The last two are amongst those I’d seen reported as not working as they need a drive letter. I had installed both anyway but found that to be true (
The first requires root access which I don’t have. If I understand correctly, to root I’ll need to unlock the bootloader first, and unlocking will erase all the data anyway??
Unfortunately, you are out of luck. You cannot mount the storage on a GNex in USB Mass Storage mode, and I am pretty sure that none of the "undelete" programs that run in Android support ext4 (which is what our GNex internal storage is formatted).
If you are running 4.0.1 or 4.0.2, you can still get root access without losing your data (but not on 4.0.4), but I can't see how it will help you given what I mentioned above.
I am on 4.04 so sounds like I can't get root access without overwriting, can I roll back to 4.01/2 without overwriting the data? (sounds unlikely but I have to ask - I upgraded from 4.02 without losing data....).
If not, is there a way to get a data image without rooting? That way at least I have the data preserved if at some future point it becomes possible to do an undelete on Ext4 data??
Gavdroid said:
[snip]
can I roll back to 4.02/3 without overwriting the data?
Click to expand...
Click to collapse
Unfortunately no.
Gavdroid said:
If not, is there a way to get a data image without rooting? That way at least I have the data preserved if at some future point it becomes possible to do an undelete on Ext4 data??
Click to expand...
Click to collapse
I believe there are utilities to "do an undelete" on ext4. The problem is how to get access to the data image. I don't really know of any way to pull off the data partition of a GNex to your computer, but it may be possible.
Have a look at this thread. I think shaaXo managed to find a way for your computer to see the memory on the GNex and likely dump it (although it is not very user-friendly).
That sucks. If it's deleted, it's gone for good. Sorry, buddy.
Sent from my Galaxy Nexus using XDA
Thanks very much I will go through that post and see where I get to!
Edit! - uh-oh, taking a quick look it seems you need to use CWM, which I take to be ClockworkMod, which I thought required the phone to be rooted to install it? And if I understand correctly, rooting requires an unlocked bootloader, which wipes your data??
I will take a deeper look in case I've misunderstood (very likely), but am I thinking clearly here?

[Q] SOS! data recovery from stuck note 2 and i do not have a backup

so here is my problem.
i have a samsung note 2 (N7100) with 16 gb internal memory. I didn't paid much attention to the internal memory space, and had tons of data on it. And the phone reached a stage, where the internal memory (16gb) got entirely full. so, the phone got off automatically maybe due to unavailability of the space required to run the phone and apps.
I didn't had much idea about it, but 2 or 3 days before my phone went off, i had checked my internal memory and it was on the verge of getting full almost, i had this thing in my mind that when it will get almost full, a message will pop up on screen saying "your memory is full, please delete files." But, in vain.
Now the thing is, the phone won't start up, when you press the power on button, it will show the screen with samsung logo but won't go through. the logo will stay or the phone will automatically turn off. I am not much of a tech guy. I tried going to local repairing shops, but they all had this one thing, we can start your phone but we can not pull out the data and consider your data as gone. Data is highly important for me. I do not have any issues if the phone does not start up, but i want to extract my data anyhow, as it has my personal data (media and documents) of the last entire year, i know when i knew that data was so important than i should have backed that up from time to time. But, i do not have any backup.
i had never installled any custom os or no nothing about rooting my phone. the phone was running android 4.2.2 and i used apps like snapchat, whatsapp, bbm , document reader , facebook and few games.
i started searching out on the net for my problem, as i can not handover my device to any local or repairing guy, because they can not get me my data back for sure. than i found this thing, you can go to bootmenu than scrolldown to "clear cache memory" and maybe that could release a bit of space on the phone and somehow get my phone started and get me my data back. To get to the boot menu,
Boot Into Recovery Mode on Samsung Galaxy Note 2
Turn off your Samsung Galaxy Note 2 device.
With your device turned off, press the Volume Up, Power button and Home Button at the same time, for a couple of seconds.
When you see the recovery mode displayed on the screen, release the buttons.
i exactly did the same thing as mentioned above, but did not found any recovery screen rather found screen warning me about custom os or custom rom installation and other option read start phone normally. on selecting the first option and continuing "that i understand the risks of installing custom rom'" a screen will appear saying downloading and nothing will happen. and if i say second option the phone will start, and the samsung screen will come up and it won't go through.
the bottom line: my phone won't start up. And i won't be able to pop my data.
i had tried factory reset via boot menu earlier in the past in samsung galaxy y and y duos , there i did saw factory reset, cache wipe , ackup and other expected recovery screen. I know what the recovery screen looks like but in this case i can not get through as some odin something screen will appear instead of recovery screen. I won't find normal boot options but this two stubborn options as mentioned above here.
I don't know what to do . i would be highly grateful if anyone from here can help me out. and i already went through several threads in the forum, but none of the thread exactly matched my problem.
i also had this one idea that if i can remove the memory ic from the ciruit board of the phone and can get it fixed on other note 2's memory than maybe i could get my memory on that device and can recover. I know its dumb to think so and such a thing is not possible as everything on the circuit board is heavily linked to the board and we can not remove the memory ic. I can not get my files via hardware manipulation i know.
also, i have learned that flashing or re-installing the os, would start up my phone, but i would loose all my data and that's what i do not want. There are recovery apps such as recuva, which can recover your data, but that's still like taking a chance and is risky. and may be internal memory data can not be recovered.
Every android guy i knew all said the same thing that there is no way to get the data back even the android geeks whom i knew said the same thing. i am helpless.
I need media and document files mainly and importantly.
I just want someone from here to be a angel and push away my problem and help me out.
i do not have anything such as developer mode on in my phone, as i have already said that i am not much of a tech guy. I am a normal user without much knowledge of how to fix , root or any other thing.
please help me out.
Thanks for your valuable time in much advance.
The only hope is this thread. Be my saviour.

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