Develop Bugs

How we can reset call timer's???

thanks!!!!How we can reset call timer's???

noob, please post in the right forum in the right way!

if u mean call timer in system infomatins i don't think any solution..

yingll said:
thanks!!!!How we can reset call timer's???
Click to expand...
Click to collapse
why? you wan to reset and sell it as brand new set?

i would be interested in that too, because i have 500 mins outgoing call time a month. Resetting could help estimating talk times better.

it's possible reset call timer life ?

I have read this guide:
f). Run Mtty.exe from your PC
g). Selec "USB" in port box and then click OK
h). Press Enter once or twice to let the screen dispay "USB>" or "CMD>"
i). Type "rtask b" and Enter then it should show result "0"
j). then type "ate1" and Enter then it should show result "0"
k).then type "atv1" and Enter then it should show result "OK"
l). then type "[email protected]=270f,270f" and Enter then it should show result "OK"
But when I write "[email protected]=270f,270f" I have an ERROR :-( whyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy ?

Try this:
Note your current call time. Example: 100 minutes used
Make a call
While the call is on, open Start > Settings > Clock and shift time back 100 minutes
Used to work in older windows mobile devices, not tested on Diamond though.
Regards,
Carty..

sorry this procedure not OK... when shift time back the time life not back...

Wonder why people want to change their call times?? what i the issue with this? maybe get more money when sell the phone or what? very stange behaviour..dont get this nonsens.
A tip.. take a hardware from a new diamond and put in your own phone..you get 0 hours of talk time. Wonder why this kind of **** thread isnt close already? Someone have trouble to flash a rom and this people are conserd of their call time and how to 0 that? wtf... a real kindergarden?

WOOOOOOOOOOOOOOWWWWWWWWWWWWWWWWWWWW I HAVE WRITE
It's important cid unlocker and use mtty!!!
Install Hardspl 1.24
Instal Radio 1.20Olinex and unlock diamond first.
When the diamond is SECURITY UNLOCKED now you can use the procedure [email protected]=270f,270f goooooooood

omaga said:
Wonder why people want to change their call times?? what i the issue with this? maybe get more money when sell the phone or what? very stange behaviour..dont get this nonsens.
A tip.. take a hardware from a new diamond and put in your own phone..you get 0 hours of talk time. Wonder why this kind of **** thread isnt close already? Someone have trouble to flash a rom and this people are conserd of their call time and how to 0 that? wtf... a real kindergarden?
Click to expand...
Click to collapse
Hey, have You waked on the wrong side?
I got a used Diammond with c. 50min talk time on it, and want to make this to zero only for my self to see what time i used the phone!!
Anyway, whay do YOU change the rom/radio on YOUR phone, the HTC shiped rom is fine as they send this....

HTC Hermes rings only twice

My hermes rings only twice instead of the standard three times, and if I do not get it on the first ring it does not answer on the second no matter what I do.
The long and short of it is that I am missing a lot of calls, so I have tried alot of ROMS without getting success in attaining the three rings. currently running CRC_r13 Normal.
Can anyone give some insight.
Thanks

rojam_designs said:
My hermes rings only twice instead of the standard three times, and if I do not get it on the first ring it does not answer on the second no matter what I do.
The long and short of it is that I am missing a lot of calls, so I have tried alot of ROMS without getting success in attaining the three rings. currently running CRC_r13 Normal.
Can anyone give some insight.
Thanks
Click to expand...
Click to collapse
I'm thinking 1 of 2 things -- either try flashing a different radio than what you've got, or try a different SIM card. Never heard of that problem though, but unless each of the ROMs you've tried has the same dialer, I can't think of any other possibilities.

I have tried most of the ROMs here, some have work better than others but none have given me that lost ring.
Thanks for your prompt response.
Question though; How would a sim card affect the amount of times the phone rings

what programs have you installed since then? give us a list

Does not matter leaving it naked I get the same rings as if a ton of software is on, anyway here is what i have installed:
Fixed CommManager 2.7.1.8
Audio Manager
2d Manilla Update 19b
DXC IPhone Dialer Martrix v.3c
Office Mobile 2007
S2U2-1.22b-QVGA
Radio version 1.48.00.00
ROM version CRC's r13.0

have you tried the ROM without those loaded, one of those cabs are the culprit as I have used CRC's 13.0 before with spb mobile shell and phone suite, but not having any of your issues.
Edit you might also want to try and flash your shipped rom, what is your device

zocster said:
have you tried the ROM without those loaded, one of those cabs are the culprit as I have used CRC's 13.0 before with spb mobile shell and phone suite, but not having any of your issues.
Click to expand...
Click to collapse
As I have previously stated, whatever ROM is loaded I get the same result, actually when I got the phone it was only ringing twice, and it came with official software.
I think I have tried every ROM on this site without any increase in the number of rings.
Edit: I am currently using the HTC TyTn

rojam_designs said:
As I have previously stated, whatever ROM is loaded I get the same result, actually when I got the phone it was only ringing twice, and it came with official software.
I think I have tried every ROM on this site without any increase in the number of rings.
Edit: I am currently using the HTC TyTn
Click to expand...
Click to collapse
What is your device? I am not having issues with either roms on my jasjam. It either rings or it doesn't. May be it is your voicemail setup if that is the case

zocster said:
What is your device? I am not having issues with either roms on my jasjam. It either rings or it doesn't. May be it is your voicemail setup if that is the case
Click to expand...
Click to collapse
Voicemail is one of the last things I setup on my Titan

rojam_designs said:
Voicemail is one of the last things I setup on my Titan
Click to expand...
Click to collapse
voicemail is set by the network, so if you said you've flashed every rom and it only rings that many times, then it will be the voicemail issue. other than that anyone else may be can shed some light, I've given my opinion.

zocster said:
voicemail is set by the network, so if you said you've flashed every rom and it only rings that many times, then it will be the voicemail issue. other than that anyone else may be can shed some light, I've given my opinion.
Click to expand...
Click to collapse
Thought you meant the voicemail number.
Thanks for your efforts Zocster

rojam_designs said:
My hermes rings only twice instead of the standard three times, and if I do not get it on the first ring it does not answer on the second no matter what I do.
The long and short of it is that I am missing a lot of calls, so I have tried alot of ROMS without getting success in attaining the three rings. currently running CRC_r13 Normal.
Can anyone give some insight.
Thanks
Click to expand...
Click to collapse
If you want your phone to ring longer you can type in this code.
**61*vvvv*11*nn#
vvvv Is the number you ring to access your voice mails
nn Is how many seconds the phone rings for before diverting. I think the max is
30 seconds and you have to use 5 second increments.
So for example mine is set to **61*101*11*30#
Hope this helps

zac68 said:
If you want your phone to ring longer you can type in this code.
**61*vvvv*11*nn#
vvvv Is the number you ring to access your voice mails
nn Is how many seconds the phone rings for before diverting. I think the max is
30 seconds and you have to use 5 second increments.
So for example mine is set to **61*101*11*30#
Hope this helps
Click to expand...
Click to collapse
thank you, seem to learn something new every day!

Or you can go to settings>personal>phone>services>call forwarding and set it to 30 secs... Easier if you cant remember what the numbers you need to dial are...
Cheers...

ultramag69 said:
Or you can go to settings>personal>phone>services>call forwarding and set it to 30 secs... Easier if you cant remember what the numbers you need to dial are...
Cheers...
Click to expand...
Click to collapse
Thanks to you also! Never really played with that and my settings has always been set since 3 years ago

Cool Tip
ultramag69 said:
Or you can go to settings>personal>phone>services>call forwarding and set it to 30 secs... Easier if you cant remember what the numbers you need to dial are...
Cheers...
Click to expand...
Click to collapse
Cheers Ultramag.
Been playing with these phones for ages and I did not know that one. I've always punched in the numbers. Always something new to learn

zac68 said:
If you want your phone to ring longer you can type in this code.
**61*vvvv*11*nn#
vvvv Is the number you ring to access your voice mails
nn Is how many seconds the phone rings for before diverting. I think the max is
30 seconds and you have to use 5 second increments.
So for example mine is set to **61*101*11*30#
Hope this helps
Click to expand...
Click to collapse
Will try thanks Zac68.

ultramag69 said:
Or you can go to settings>personal>phone>services>call forwarding and set it to 30 secs... Easier if you cant remember what the numbers you need to dial are...
Cheers...
Click to expand...
Click to collapse
Seems simpler. Thanks Ultramag69.
This site ROCKS!!!!!!!!!!!!!
So much help in so little time.

rojam_designs said:
Seems simpler. Thanks Ultramag69.
This site ROCKS!!!!!!!!!!!!!
So much help in so little time.
Click to expand...
Click to collapse
Both methods do work. Thanks all.
Just shows there is a mixture of skills and talent here and the number of posts does not count at all. And based on the posts that I have read to date there is ALWAYS someone willing to help.
And here I was losing calls for almost a year, with my provider unable to help. I HAVE NOW GOT FOUR RINGS.
Life's Good at XDA!!!!!!!!!!!!!!!!!!!!!

rojam_designs said:
Both methods do work. Thanks all.
Just shows there is a mixture of skills and talent here and the number of posts does not count at all.
Click to expand...
Click to collapse
Indeed but I did bring you to the right direction re the voicemail issue set by the network.

PLEASE, for the love of God... stop tormenting me WM!

Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...

Dang, that was a bad break. srry that happened to You. dayuum..i know u was pissed. so did it freeze up on u with the stock rom or some custom one u flashed to it? i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny. Id reapply for that position and if u get to the point of call back again, take it and try to explain what happened the first time. All isnt lost, just keep your head up and keep trying.

demandarin said:
i never had my stock rom freeze up on me. Only when i was constantly trying new apps and downloads or drivers, it tried to act funny.
Click to expand...
Click to collapse
Me too. Anyway, wish you luck if you decide to call back CEO and explain whats happened.

SlimJ87D you got pm

Sue Microsoft for selling you software that's not fit for purpose. It could turn into a class action because I'd say that statement could well be true about lots of software they sell.

Having used the TP2 for half a year, I have had none of the problems you mention.

mhurg said:
Having used the TP2 for half a year, I have had none of the problems you mention.
Click to expand...
Click to collapse
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me

i've been using WM since 2003 (7years exactly this august) and i cant remember the last time my device has hung up on me where calls/msgs didn't come in.
Also i'm what you'd call a power user, multiple apps open at the same time and doing 3 things at once.
The majority of lock-ups are from low ram. So just make sure you ram is always good, doing a system cache/temp file clean every now and then (i use dinarsoft's memmaid) and you should be good.
Also sometimes a buggy software will cause the device to freeze, up to you to figure out which one it is if you suspect one.
Best of luck and sucks about that job.
About 2 years ago my exchange server went down without me knowing and wasn't getting emails, when they finally did come through the next morning, i had received an important email concerning a contract deal, called the person back and they had gone with a competitor because i didn't reply soon enough. Lost some money on that and still pissed about it but technology does that to us every now and then.

dik23 said:
I have been using WM for almost 4 years and everything SlimJ87D mentions makes total sense to me
Click to expand...
Click to collapse
A lot depends on the phone model and how well you tweak it. I've not had any trouble once the phone was operating correctly. This is one thing that is both a drawback and an advantage of WM - it is flexible, and rewards anyone who takes the time to get to know the OS and the particular phone model.
If you really want "out of the box" experience with any tweaking, I'd go for a different OS.

SlimJ87D said:
...all the time randomly?
Click to expand...
Click to collapse
lol... .

SlimJ87D said:
Why does this phone have to be soft reset so often...
Why does it eventually lag and hang up all the time randomly? I tried so many different roms and they just all result to the same problems after a few weeks use.
Is there no way to make this phone reliable???
I am ranting because I missed my job opportunity with a really big company because my phone froze when they called me and didn't receive my voicemails till days later for what ever reason....
This was the one and only time I really didn't want my phone to hang up, and it had to happen when the company CEO decided to call me back, but since my phone was stupid I wasn't able to respond to the offer in time (2 days later)...
Please... I'm tired of these Windows Mobile Problems...
Click to expand...
Click to collapse
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.

I bet I could make an iPhone fail

MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
Click to expand...
Click to collapse
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!

Edited below

MooGoo said:
Wait...your phone froze while you were talking to the CEO of this company, and you couldn't call him back for TWO DAYS???
Ever hear of using another phone? Or a land line?
And I'm not sure what your problem with voice messages was. If you left them messages and they did not receive them, it's their voicemail systems fault, not WinMo's.
If WinMo did not notify you of voice messages that you had waiting, then simply call your voicemail number regardless of whether your phone says you have any or not. You could even call it from a different phone. Not doing so, especially when you are expecting important calls, is simply negligent. Every phone I have ever owned, long before I started to use WinMo, has failed to notify me of voice messages on numerous occasions.
This is as basic as keeping a backup copy of whatever important paper or project you are working on. It should be done with ALL phones, even the infallible iPhone.
Click to expand...
Click to collapse
Aaron McCarthy said:
Totally agree with moogoo here. The voicemail issue isn't really a hardware issue as much as it is YOU not checking your voicemail or them having issues with there voicemail. Not calling the CEO back right away AFTER you reset your phone... I just couldnt imagine the phone freezing on me and not reseting it and calling the person back right away.
You havn't said whether you are running a stock rom or a custom rom on your phone. If it's stock and you are having these issues I would probably go to where you bought the phone and just have them give you a new one as I've never heard of people having that many issues with their phone. If its a custom rom, the only time I hear of people having the issues you are having is because after flashing their phone they didnt do a hard reset after the initial boot up to make sure everything installs properly. 9 times out of 10 if your phone freezes as much as it does you probably just need to do a hard reset.
Now, the comment about it locking up and what not... if it does it every few days, well guess what. It's a freaking computer! I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should. I usually turn those off every night or when I'm not using them. Now we cant just go ahead and turn our phones off at night that doesnt make sense BUT you can at least do a soft reset every now and again and it should speed things up. I know myself I do this at least every 2 days. Again... if it's being as glitchy as it is odds are you just need a hard reset. Try running one of NRG's roms as they seem to be the best out there, at least from the ones I've tried.
So moral of your story.... you need to hard reset your phone once if not twice after you install a new rom..... you need to check your voicemail even when it doesnt show you have missed calls.... you need to call people back immediatly after your phone crashes... dont just put the phone down and hope that it starts working again. They have the reset button on their for a reason!
Click to expand...
Click to collapse
Hey guys, sorry for the late response.
Well this is what happen. The CEO called me to talk to me about the job but at this very time my phone was frozen and hiccuping without my knowledge. When it does this it just rejects all my calls, but for some reason I never got the missed call or anything. It didn't even show up on screen. My phone randomly hiccups and when it does this everything is ignored, I won't get a missed call, it's like my phone is off. I didn't even get a voice mail message. When I checked my voicemail because one of my friends left me one after I ignored his call it finally gave me a message and it said I had 2 missed voicemails. I thought it was strange that he left 2 voice mails even though I only had his only miss call.. and then I realized he didn't leave 2 voice mails. I heard the voice of the CEO, he said for me to try and call him back. I checked the receipt and it was 2 days late! I called back right away.
I left him a voice mail back, but he left on a business trip and had to select someone else... which happen to be my classmate
And yes, it hiccups all the time. A large part of it is due to the amount of text I receive but not all the time. Under my GFs name we have about 1000s of text saved up and it causes the phone to lag sometimes.
Other lags and hiccups happen randomly when I'm trying to do simple things.
I know you guys are probably angry because I'm talking smack about our phones but please, I really wasn't expecting these kinds of problems with my phones. I'm not some kind of iPhone user disguised to troll.
Some of you guys don't' get the problem, yes you guys are lucky. Maybe have different models. But some of us here do.
Don't be quick to judge me so harshly. I'm only a guy here trying to set a realistic complaint because Windows Mobile should release updates more often, we deserve it, and you guys know we deserve it. By not complaining and pretending these problems don't exist gives Windows a right to not want to optimize their OS.
Thanks Lennzy for PMing me possible solutions to fixing my phone and not trying to give me some kind of life advice where you don't even know what happen.
The way the market is going right now, I just don't want to go through this again... it's such a bad experience... maybe it's fate, maybe I wasn't meant for the job and some other better company will call me. But for the time being I need to fix this phone or get a basic phone to just receive and give calls.

You got two new pm's

It's still prudent to check your voicemail at least once a day regardless of phone notifications. One good failsafe, if you can manage it, is to set things up so you automatically receive emails informing you of new voicemail (this is setup for me through Exchange at work, but I'm sure there are other ways).
As previously mentioned, the problems you are having are far from normal. I'm running a cooked ROM with all kinds of incredible hacks and tweaks, so much so that I'd expect the thing to break more often, but it is just as stable and usable as ever.
Not trying to give you life lessons, just pointing out one that you surely already learned.

Slim, are you in the US? If so, at least a temporary solution might be to use Google voice...it'll take over your voicemail functions, and can notify you via e-mail whenever you get a VM, and it'll even send you a transcript and a downloadable audio file of the message

Aaron McCarthy said:
I don't know about you but I dont leave my PC or laptop running for days at a time and expect it to be running as fast as it should
Click to expand...
Click to collapse
Try Linux - my home server's been up for 3 months without issue and my misses laptop's often on for weeks

Honestly ever since XP I've had no problem leaving my Windows box running for long periods of time.
Most often the only reason it needs to be reset is because of some update.
Linux is not infallible in this matter. While the core OS is extremely stable, very often the window manager, especially Gnome and KDE can be very buggy and prone to crashing.
Of course it is easy enough to drop out of Xwindows and restart it without restarting the entire OS.

HTC Desire HD Sending messages after restart

Hello, so yeah im a very big noob in doing something with mobile devices. I have mine HTC Desire HD its got default rom, 2.3.5 version (GingerBread) and i have a realy annoying problem. Then my phones battery completely depletes and i try to charge it and turn it on, My phone start to send old text messages to EVERYONE like 30/50 messages .... This happens then my software dies (then battery goes to complete 0 or i need to do force restart cuz of software errors).
One guy told me to instal different ROM but i have no idea how to do that ... If somebody can spare some time and help im gonna be very thank full. Sorry for my bad english. If you need more info from my device just ask.

Aloyzas said:
Hello, so yeah im a very big noob in doing something with mobile devices. I have mine HTC Desire HD its got default rom, 2.3.5 version (GingerBread) and i have a realy annoying problem. Then my phones battery completely depletes and i try to charge it and turn it on, My phone start to send old text messages to EVERYONE like 30/50 messages .... This happens then my software dies (then battery goes to complete 0 or i need to do force restart cuz of software errors).
One guy told me to instal different ROM but i have no idea how to do that ... If somebody can spare some time and help im gonna be very thank full. Sorry for my bad english. If you need more info from my device just ask.
Click to expand...
Click to collapse
If you're rooted, I would search around a 'how to' install roms, I would recommend an aosp based jelly 4.1 or 4.2 rom (IE CFX, Cm, PACman or AOKPK)
If you haven't rooted or unlocked your bootloader, then I would contact HTC and say that it is faulty. IF they refuse to replace it, I would suggest rooting and installing an aosp rom as the battery is much better on them.
A quick solution just to the messaging problem might be to clear the 'app data'.
Good luck
Edit: I would be cautious rooting it if it is faulty as you might end up fully bricking if it powers off halfway through or something. If you decide to root, make sure that it won't turn off when plugged into your computer.

Fallon9111 said:
If you're rooted, I would search around a 'how to' install roms, I would recommend an aosp based jelly 4.1 or 4.2 rom (IE CFX, Cm, PACman or AOKPK)
If you haven't rooted or unlocked your bootloader, then I would contact HTC and say that it is faulty. IF they refuse to replace it, I would suggest rooting and installing an aosp rom as the battery is much better on them.
A quick solution just to the messaging problem might be to clear the 'app data'.
Good luck
Edit: I would be cautious rooting it if it is faulty as you might end up fully bricking if it powers off halfway through or something. If you decide to root, make sure that it won't turn off when plugged into your computer.
Click to expand...
Click to collapse
Thanks for info but I don't even know if my phone is rooted or no. I bought my phone not from HTC, but from a person, phone was in a original box with all the tapes.
I was googling like 2 hours but i couldn't find any guides which i understand....
Don't know about clearing app data, but i think i'm gonna just do factory reset every three weeks or so till my phone completely DIES IN PAIN.
And gonna buy new one .... These messages yesterday cost me like 20£.

Aloyzas said:
Thanks for info but I don't even know if my phone is rooted or no. I bought my phone not from HTC, but from a person, phone was in a original box with all the tapes.
I was googling like 2 hours but i couldn't find any guides which i understand....
Don't know about clearing app data, but i think i'm gonna just do factory reset every three weeks or so till my phone completely DIES IN PAIN.
And gonna buy new one .... These messages yesterday cost me like 20£.
Click to expand...
Click to collapse
To clear app data go to system settings > apps > messaging > clear app data
A factory reset might also help, but you might as well root if you're prepared to wipe http://forum.xda-developers.com/showthread.php?t=1377119
:laugh:

Please I Need HELP!! :( Cant Hear Phone Calls

Hi guys i recently received my Galaxy S6 from sprint that my brother bought on may this year and loved it, but then fell in love with the Note 5 and saved this one on the box. Like i said the phone is exactly the same way it was when he bought it, so damn new! so i was very happy when the phone arrived and i quickly called my brother so that he could have it connected to the sprint network. He did and the phone worked awesome, we even changed the old number he had on that line he connected to my phone and got to call a friend of mine so everything worked, but! The next day i wake up to make a call and as i'm waiting for the 00:00 minutes to start rolling it took about 5 to 9 seconds to appear on screen and when it does, i CANT HEAR THE RING OR THE PERSON WHEN I MAKE A CALL! and so cant the person i'm calling, they get the call, but when they answer it they cant hear me. I tried everything sprint has told me from resetting the phone in many ways and nothing seems to work. Also everything on the phone works, trust me i've tried every test, i can hear on the lower speaker and on the top one also (my brother left a voice message and i could hear it loud and clear) so i know its not the speakers or anything hardware. I've tried everywhere and no one seems to have the answer to my problem can anyone pleaseeeeee help me , this phone is new and nothing is broken in it. I made a test to the microphone and i could record and talk to anyone on messenger, whatsapp, etc... so i know the mic works. Everything works, the only problem is that when YOU WANT TO MAKE A PHONE CALL OR RECEIVE ONE, YOU CANT LISTEN ANYTHING ON THE TOP SPEAKER, neither can the other person hear you. Please anyone :/
Thanks in advance!

I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
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Saafir said:
A factory reset is in proper order to rule out a slew of problems you could have run into.
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already tried this

cruise350 said:
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
Sent from my iPad using Tapatalk HD
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bluetooth is off

Factory reset isn't going to do it. You need to Odin the latest tar file to clean up whatever you have done to your phone. That will reset you to stock where Factory reset only deletes user data.
Here is the tar file:
File name: G920PVPU3BOJ7_G920PSPT3BOJ7_SPR.zip
Link: https://www.androidfilehost.com/?fid=24269982087002159
md5: fe1d4a7b3ad20f3e79efc7526e95143d

Pm if you need a replacement screen

Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?

Joby_2zz said:
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
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Here is a video of how to reset your phone using Odin: https://www.youtube.com/watch?v=tv0BnfpNxEs
The TAR file linked above will reset your phone to the latest Samsung Sprint version, as if you had just bought it from a store. (Including all the latest security patches.)
It is not a customized ROM, it will be "stock." You will not have root, which is something added afterwards. You can find a thread here for how to add that, if you need it.

Same Issue With BRAND NEW PHONE
I am running into the same issue with my fiancee's mom. She bought an S6 from Best Buy last Wednesday and had this problem the next day. We took the phone back to Best Buy, only to have the same problem all over again.
Now that she is on her second phone, she took it into a Sprint store and called Sprint. The Sprint technical people who took her call gave her a code to punch in the dialer, but it has not helped.