Hello all,
I am new to forums and have been searching for sometime trying to find a fix for my phone. Yes, I used the search button before posting. Anyways, I recently got a dash from a co-worker of mine. When she had the phone it worked fine until she dropped it and cracked the screen. I replaced the screen in it and it work fine for a few days. All of a sudden it started freezing on me. I had to remove the battery and wait at least 10-15 mins. before powering the phone back on. Sometimes it wouldnt come back on for a couple hours. I thought it was an issue with the software so I updated to the latest version tmobile offers on their website. This still didnt work. I got a new battery for it (aftermarket) and am still having the same problems. It mainly freezes when ending calls or in the middle of calls. If I "reformat" (dont know technical term for phones) and reinstall software will this fix my problem?
Man, it sounds like you have gotten dust or some type of contamination inside the phone when you replace the screen. These circuit boards are not capable of having dust on these pieces on them. They don't handle well, things overheat quickly. So, I am sure when you make a call, the phone is at its peak power, hence heat.
So, if I were you, open the phone back up, check to see if it looks clean. Maybe, even blow it clean with a can of compressed air. Other than that. It never hurts to flash your phone with a new ROM, but fix a "dead" phone, I don't think so.
Good Luck.
I always start simple.
1. Are you using a memory card? Some cards just dont work well and the access time can slow a phone down alot and even cause freezing.
2. Sim cards can get dirty as well.. clean the contacts off and see if it helps
3. Since your co-worker dropped it, I would look for loose connections.
If all else fails flash a new rom and cross your fingers
Thanks guys. I will try and take it apart again to make sure theres not dust in the phone. There is no memory card so I can scratch that off the list. I will check the SIM card to mak sure its clean. Are these phones tempermental when it comes to clean SIM cards? I ask because my SIM card works fine in my other phone. Anyways, I did a hard reset yesterday and work for about 15mins and then restarted on its own several times. After it did this it finally shut off completley and now I cant even power the phone on or charge it. Looks like I have to suck it up and just buy one.
Related
Hi Guys,
Whenever I remove the battery from my XDA 2S I lose everything and have to set up the OS from scratch.
I have spoken to O2 and they have told me this is normal? But how can this be? It is the most stupid thing I have ever heard.
Please if someone could just tell me if their XDA 2S does this I would be more than grateful!
Thanks in advance.
Jonnycash!
Go to settings/ Power icon and check the status of both the Main Battery and the backup Battery, the first could be at any charge % the backup Battery should be at 100%, this is used to hold the data on the phone for a short duration, sim card swap or battery swap with the machine selected OFF first. If its loosing data then there is something wrong with it, I can remove the Battery on my IIs for 10 mins if need be without a problem - Mike
Yes the Backup Battery is at 100%
It loses everything as soon as I take the battery out, I can put the battery straight back on, start the phone and OS setup begins.
When you say selected "off". Do you mean quickly pushing the power button once.
I have done this and still it loses everything.
Looking forward to your response.
Jonnycash!
All I can sugest are two options
1, Return the phone as it is clearly faulty, demand O2 repair the unit or try for an Exec as a replacement as re-compense, you might get this easily as they are no longer offering the IIs.
2, install something like Sprite back-up and configure the back-up to re-install everthing hardly ideal, and this is not what I would do.
Mike
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
After taking out the battery, try not to push the tab(the one you pull back and the battery pops up) that holds the battery back into place until you re-insert the battery.
Jonnycash said:
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
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Click to collapse
Sounds like a duff backup battery to me ( see pic), changing the mainboard would seem a sledgehammer to crack a nut. I have had this with blueangels after re-assembly, even with the backupstatus at 100%. I leave on a cradle charging overnight then do a hard reset - seems to work for me.
Richard
i have that problem as well before. but maybe this will help you a bit.
because i always do it removing the battery when changing my sim card. how i wish they would put the sim card away from the battery. ( calling the attention of the engineers for future references).
i started on the permanent save check mostly on contacts and appointments (I needed them all the time) (start>settings>system>permanent save). then i usually turn on the flight mode then turn off the pda from the power button.
thats the time i take the battery off and either to swap the sim card of the battery. then it automatically go to soft reset when the battery is back you will notice that after the automatic soft reset, there will be a small window showing appointments and contacts restoring.
i hope this will help.
I've had this, once. I've heard that this is a bug of that little black thingey that holds the battery, because it supposed to switch between backup battery and normal battery. Too bad sometimes it does not do this at all...
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
kdskamal said:
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
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Click to collapse
It happened to me again few days ago, under 2003SE (I had to downgrade for something). One thing i love in WM5 that I don't have to worry about this.
It has happened to me many times as well as I am always changing batteries. As somone mentioned above it seems to be a bug with the battery holder (the little black tab you clisk to hold the battery in.) I just keep my contacts backed up each time I add a new one. as for the applications they can usually waite till I restore them.
need solution..
need a good and working solution for this...........
Re: need solution..
isk2005 said:
need a good and working solution for this...........
Click to expand...
Click to collapse
Eeerrrr. how about ' replace the battery' - they are standard cells...
Richard
Mabey its not clear what seems to be happening here
When you drop the unit and /or when you open the little black clip that holds the battery in place. Somtimes the phone looses all stored information and goes to hard reset. There seems to be 2 bugs in action here.
1) The batterys seem to get into a strange state where they dont work properly. (I have found that putting the battery into the rear slot of the charger reconditions it to fix this problem.)
2) Some units seem to have a bug with the battery latch when you open the latch accidently or somtimes even just when changing the battery intentionaly it seems not to switch to back up battery corectly. My theory is that there is a dead zone in the latch that does not make the correct transfer if it isn't fully engaged in either direction. It is a really poorly devised way to handle battery changes but hey its too late for them to redesign it. I can not say how many ppl have this issue or if it is everyone or just some people but I do know this is the case on mines and many of the forums I've read.
Solutions:
1) Back up your unit whenever you add data to it. you can just do a contact list back up which only takes 1 min for me and my sx66 has over 2k contacts. Do full back up once a week that should cover your apps and data.
2) Keep your battery reconditioned at least once a week use the rear charging slot for the battery. If you only have one battery this is not an option so I suggeest if you are going to keep your sx66 for any length of time buy a spare battery.
3) Recently I have begun using a small peice of duck tape to secure my battery latch. It is a pain in the rear but I have droped my unit once in this configuration and the battery and latch stayed in place.
Additionaly:
To make restores easier you can include some of your favorite applications in your ext roms. Just snoop around in the forums and you will see directions for manipulating ext rom.
Also look into changing the directorys where you store information. IE your mem card and the onboard storage directory seem to never get nuked unless it is done by the user.
Anything short of the above listed or replacing the hardware is not viable, because these are HARDWARE bugs. Version 5 avoids this issue because it does not hard reset your data like all previous versions of ppc. However the hard ware issue is still there it just doesnt effect you. But if you upgrade your rom be carefull because you are trading the bugs you know for the ones you don't know...lol
thanks for advice ........
dont worry richard am shifting to o2 exec
isk
I have P3300 with meschle's 4.02 Vanilla ROM. One One, Quicken, TomTom and Stowaway drivers. 8GB Sandisk SDHC. Nothing else. I have A LOT of e-mails and contacts and music.
It has been working pretty good for me, but lately the Artemis hangs WAY too often. I tried to see any pattern, but it seams that it does it totally random. Sometimes it just hangs on the screen, sometimes the screen goes off. Sometimes the soft reset works, sometimes I have to remove the battery and restarts. I think that I have tried everything, but cannot find a problem. I made sure that the card, SIM and battery are all seated and cleaned contacts.
I used to use Battery Status 0.05 and ran at 247, but lately I removed it (and fresh installed ROM) and still hangs. It is my primary phone, so I need to fix it, because it hangs often on my belt and I have no idea that the phone is not working. Help!!!
Even if you clean the battery contact & other visible contacts, there are some wires inside, which need to be cleaned. It may happen if the contacts inside the phone is not cleaned. You can give it to repair shop and clean all contacts inside the phone with electronic device cleaning solution. Internal battery contact, display to mainboard contact is most critical contacts need to be clean.
cost
abshie said:
Even if you clean the battery contact & other visible contacts, there are some wires inside, which need to be cleaned. It may happen if the contacts inside the phone is not cleaned. You can give it to repair shop and clean all contacts inside the phone with electronic device cleaning solution. Internal battery contact, display to mainboard contact is most critical contacts need to be clean.
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Click to collapse
Hmmmm, I guess you are right. It is just the cost I am wondering. I am not even sure if there is a place who would take it apart. I am thinking maybe using air to blow it? I can take it apart and blow it with clean air. Gosh, scary idea if something flies away. ;-)
If it is a dirty or corroded contact problem you should be able to generate the fault at will by shaking tapping or rattling your phone. Has it been dropped or do you work in a dusty or corrosive environment?
uniqueboy said:
If it is a dirty or corroded contact problem you should be able to generate the fault at will by shaking tapping or rattling your phone. Has it been dropped or do you work in a dusty or corrosive environment?
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Click to collapse
i never dropped it, but i work in construction, so i guess it is a little dusty. i tried to rattle it or shake it, but it seems solid. I just opened it, blew it with air and so far running without hitch. I will write the results.
kolibrik said:
i never dropped it, but i work in construction, so i guess it is a little dusty. i tried to rattle it or shake it, but it seems solid. I just opened it, blew it with air and so far running without hitch. I will write the results.
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Click to collapse
OK, after about a day, it only restarted once (before it used to ten times or so) so it helped. I bought a dust spray for electronics (just clean air) and I will try it maybe again. It seems so far that it is the case.
kolibrik said:
OK, after about a day, it only restarted once (before it used to ten times or so) so it helped. I bought a dust spray for electronics (just clean air) and I will try it maybe again. It seems so far that it is the case.
Click to expand...
Click to collapse
OK, I blew the air all over it and if there was something it has been gone. It still hangs sometimes. Now about 2-3 times a day. I since re-installed the 4.02 ROM but it still hangs once in a while. The bad thing is that it usually does that in the pocket, so I have no idea that the phone is not working. Any suggestions?
i had the very same problem.. hang on pocket, on the midlle of a call..all random.
tryed to update rom after rom and no go.
Sent it to HTC , they exchanged the board and now it runs fine for weeks.
My guess is that it started to fail after charging the battery with a motorola charger (mini usb 5v type)
but is just a guess
teknixpt said:
i had the very same problem.. hang on pocket, on the midlle of a call..all random.
tryed to update rom after rom and no go.
Sent it to HTC , they exchanged the board and now it runs fine for weeks.
My guess is that it started to fail after charging the battery with a motorola charger (mini usb 5v type)
but is just a guess
Click to expand...
Click to collapse
How much did they charge for the motherboard replacement? Isn't it cheaper just to buy another one (since it is an older model I saw them around $300). I thought about getting Kaiser instead. Got one, but to my surprise, it is actually slower than the Artemis (even with HTC ROM or cooked ROMs). Plus it's camera really sucks.
Let me know how much you paid.
kolibrik said:
How much did they charge for the motherboard replacement? Isn't it cheaper just to buy another one (since it is an older model I saw them around $300). I thought about getting Kaiser instead. Got one, but to my surprise, it is actually slower than the Artemis (even with HTC ROM or cooked ROMs). Plus it's camera really sucks.
Let me know how much you paid.
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Click to collapse
charged me nothing.. is still on 2 year warranty.
My phone is a T-Mobile galaxy s2 sgh-t989
I had my phone on my table, and my air conditioner decided to leak water out of the front, instead of the back. When I woke up, I noticed it, so I took my battery out of the phone. It wasn't completely soaked, but there was a decent amount of water inside the case and sub-frame (think that's what its called). Didn't have rice, since we recently cooked the last of it, so I wrapped my phone parts in some paper towels, and then put in vermiculite to draw our moisture. Once the phone was put back together, it appeared to work fine, but when I would click text messages, it would free up, and most often turn the phone off. Before this problem, my phones WiFi wouldn't turn on (common problem, from what I read). Last night, I did a factory reset, and the WiFi started working. The texting also worked, until the help popup came up (from when you first start using your phones features). When that popped up, it lagged out, and turned off. I did another factory reset, and now the WiFi still works, and the texting works fine, but the phone calling is messed up. I can make a call, and answer a call, but the screen freezes up. After I hang up, it says something along the lines of "android.phone isn't responding" and asks if I want to close it or wait. I was wondering if any of you have any simple solutions. My father works on phones (not for a living), and says that maybe there is still some moisture in it. I, however, think that some of the files somehow got corrupted. Thanks for your time.
I would try a clean install of 4.1.2 with Odin. If it still acts up, it's likely the water damage. And there's not much you can do about that. The phone isn't worth the repair bill anymore, in my opinion. Also... With water, you often fix one hardware component, only to find something else not working.
Good luck!
Hi, my apologies if my HTC is in the wrong forum, not sure where the Desire would fit, if anywhere.
Nonetheless this is a useful phone to me and worked fine till the day I had to jump in a lake to save my 5 year old boy from drowning. Naturally didn't have the time to remove the phone from my pocket before jumping in the lake. Kid was fine after swallowing some water but phone "swallowed" a lot of water. Let it dry in a bag of rice and baking soda for several days to fully dry. But when trying to turn it on, the screen just flickers non stop. However when connecting it to the computer using a USB cable, I get what appears to be a boot screen (see pic in address below). Phone was rooted and run CyanogenMod 7. Maybe someone that's familiar with the procedure could guide me? Tried a couple of the options shown but to no avail. Old but still decent phone, would like to get it working again. I've transferred the sim to another phone and I've saved the micro SD card. Just need to get the phone to boot again. PS: could the battery be toast? Maybe it got shorted when I first tried to turn the phone on while still wet?
Any help is appreciated.
I'm too new here, won't allow me to post external links. Please go to h-t-t-p://tinyurl.com/p4dmgej (remove dash from http)
I'd say leave it to dry naturally for a week or so and try again. If no joy then you could try a new screen but it's probably something really tiny and sensitive that cannot be replaced..
Glad you saved your boy!.
Sent from a stolen HTC M9
It's been 2 months. But I did make a crucial mistake: I tried to turn the phone on while still at the lake. This likely caused more damage than it needed.
However I suspect the issue is with the battery. It won't charge past 3.85 volts. And the display works just fine, once I press the key combo to enter the boot screen as seen in the pic above. Will try and track one down locally, hopefully a shop will be able to test it a battery in the phone before I buy it.
And yes, the boy was fine. But it was a close call. it is amazing how quickly something can go wrong. I neglected the lake rule of staying within arm's reach. Let this be a lesson to anyone with small ones: it only takes seconds for things to go badly wrong, even at a supposedly safe, man made lake intended for kids.
PS: 2 months prior an adult died on the same lake after falling off his boat. Another lesson: invest in swimming lessons. Scary stuff, indeed.
Right, i thought you were seeing that over usb via sdk or something.. You could always try opening it and inspecting for blown components. What damage can be done.. It's already useless.
I still think it's worth leaving it to dry naturally.
Sent from a stolen HTC M9
I have been experiencing constant reboot, i have tried to logcat them but everytime i try the logcat stops working about 5 minutes before and only starts working again after a reboot.
the phone also shows a negative charge cycle of over -14 milion.
the phone is not overheating and changing custom roms doesnt help. even stock miui has the same problem.
if anyone knows something that could fix the problem it would be greatly appreciated.
thanks
There's a thread on that here,
https://forum.xda-developers.com/t/random-reboot-random-freeze.4491095/
Although it seems to still be a mystery.
TL;DR
Try some Compressed air inside the ejected Sim card slot / don't use your case for a few days to let phone air out. Seems to have helped me, no problems for a few weeks now
I will try, thank you
Zinnz said:
There's a thread on that here,
https://forum.xda-developers.com/t/random-reboot-random-freeze.4491095/
Although it seems to still be a mystery.
TL;DR
Try some Compressed air inside the ejected Sim card slot / don't use your case for a few days to let phone air out. Seems to have helped me, no problems for a few weeks now
Click to expand...
Click to collapse
Did you experience the same problem?
cyanGalaxy said:
Did you experience the same problem?
Click to expand...
Click to collapse
Yes, I experienced this about 3 weeks ago.
To the best of my knowledge, (hoping someone with more of a technical background can shine some light if i am wrong) I think it's moisture build up.
The only thing I found that made my phone work normally again, was to eject my Sim card tray, and shoot Compressed air into the empty slot for about 20 seconds.
My train of thought, is that the phone isn't very water resistant. I also now try to regularly use my phone without my case once and awhile.
I think it could be either moisture or dust, maybe even both.
also thanks again Zinnz, my phone works perfectly again, i might just take off the back if it starts happening again just to find out whats causing it.
Update: started happening again to my phone, so I curiously swapped mine and my gfs Sim cards. Her iPhone booted up perfectly fine, and so did my poco. Both with full networking.
I took some paper towel and made it flat and took some rubbing alcohol and soaked it somewhat and gave the inside of the Sim card tray a decent cleaning, and cleaned my Sim card with rubbing alcohol too.
I'm leaning towards the sim card going bad, as it's getting up in age (6years) and from what I've read, many off glitches can occur when your Sim card starts going.
I also wonder if the act of inserting another carriers sim card in my phone restarted some things software wise needed for cell service, like switched it to CDMA or something odd like that.
Anyway sorry for the long winded update
Update: problem still persists after getting a new Sim card.
If anyone has any ideas what could be causing this please share