Frequent restarts and hangs - P3300, MDA Compact III ROM Development

I have P3300 with meschle's 4.02 Vanilla ROM. One One, Quicken, TomTom and Stowaway drivers. 8GB Sandisk SDHC. Nothing else. I have A LOT of e-mails and contacts and music.
It has been working pretty good for me, but lately the Artemis hangs WAY too often. I tried to see any pattern, but it seams that it does it totally random. Sometimes it just hangs on the screen, sometimes the screen goes off. Sometimes the soft reset works, sometimes I have to remove the battery and restarts. I think that I have tried everything, but cannot find a problem. I made sure that the card, SIM and battery are all seated and cleaned contacts.
I used to use Battery Status 0.05 and ran at 247, but lately I removed it (and fresh installed ROM) and still hangs. It is my primary phone, so I need to fix it, because it hangs often on my belt and I have no idea that the phone is not working. Help!!!

Even if you clean the battery contact & other visible contacts, there are some wires inside, which need to be cleaned. It may happen if the contacts inside the phone is not cleaned. You can give it to repair shop and clean all contacts inside the phone with electronic device cleaning solution. Internal battery contact, display to mainboard contact is most critical contacts need to be clean.

cost
abshie said:
Even if you clean the battery contact & other visible contacts, there are some wires inside, which need to be cleaned. It may happen if the contacts inside the phone is not cleaned. You can give it to repair shop and clean all contacts inside the phone with electronic device cleaning solution. Internal battery contact, display to mainboard contact is most critical contacts need to be clean.
Click to expand...
Click to collapse
Hmmmm, I guess you are right. It is just the cost I am wondering. I am not even sure if there is a place who would take it apart. I am thinking maybe using air to blow it? I can take it apart and blow it with clean air. Gosh, scary idea if something flies away. ;-)

If it is a dirty or corroded contact problem you should be able to generate the fault at will by shaking tapping or rattling your phone. Has it been dropped or do you work in a dusty or corrosive environment?

uniqueboy said:
If it is a dirty or corroded contact problem you should be able to generate the fault at will by shaking tapping or rattling your phone. Has it been dropped or do you work in a dusty or corrosive environment?
Click to expand...
Click to collapse
i never dropped it, but i work in construction, so i guess it is a little dusty. i tried to rattle it or shake it, but it seems solid. I just opened it, blew it with air and so far running without hitch. I will write the results.

kolibrik said:
i never dropped it, but i work in construction, so i guess it is a little dusty. i tried to rattle it or shake it, but it seems solid. I just opened it, blew it with air and so far running without hitch. I will write the results.
Click to expand...
Click to collapse
OK, after about a day, it only restarted once (before it used to ten times or so) so it helped. I bought a dust spray for electronics (just clean air) and I will try it maybe again. It seems so far that it is the case.

kolibrik said:
OK, after about a day, it only restarted once (before it used to ten times or so) so it helped. I bought a dust spray for electronics (just clean air) and I will try it maybe again. It seems so far that it is the case.
Click to expand...
Click to collapse
OK, I blew the air all over it and if there was something it has been gone. It still hangs sometimes. Now about 2-3 times a day. I since re-installed the 4.02 ROM but it still hangs once in a while. The bad thing is that it usually does that in the pocket, so I have no idea that the phone is not working. Any suggestions?

i had the very same problem.. hang on pocket, on the midlle of a call..all random.
tryed to update rom after rom and no go.
Sent it to HTC , they exchanged the board and now it runs fine for weeks.
My guess is that it started to fail after charging the battery with a motorola charger (mini usb 5v type)
but is just a guess

teknixpt said:
i had the very same problem.. hang on pocket, on the midlle of a call..all random.
tryed to update rom after rom and no go.
Sent it to HTC , they exchanged the board and now it runs fine for weeks.
My guess is that it started to fail after charging the battery with a motorola charger (mini usb 5v type)
but is just a guess
Click to expand...
Click to collapse
How much did they charge for the motherboard replacement? Isn't it cheaper just to buy another one (since it is an older model I saw them around $300). I thought about getting Kaiser instead. Got one, but to my surprise, it is actually slower than the Artemis (even with HTC ROM or cooked ROMs). Plus it's camera really sucks.
Let me know how much you paid.

kolibrik said:
How much did they charge for the motherboard replacement? Isn't it cheaper just to buy another one (since it is an older model I saw them around $300). I thought about getting Kaiser instead. Got one, but to my surprise, it is actually slower than the Artemis (even with HTC ROM or cooked ROMs). Plus it's camera really sucks.
Let me know how much you paid.
Click to expand...
Click to collapse
charged me nothing.. is still on 2 year warranty.

Related

Dash Freezing

Hello all,
I am new to forums and have been searching for sometime trying to find a fix for my phone. Yes, I used the search button before posting. Anyways, I recently got a dash from a co-worker of mine. When she had the phone it worked fine until she dropped it and cracked the screen. I replaced the screen in it and it work fine for a few days. All of a sudden it started freezing on me. I had to remove the battery and wait at least 10-15 mins. before powering the phone back on. Sometimes it wouldnt come back on for a couple hours. I thought it was an issue with the software so I updated to the latest version tmobile offers on their website. This still didnt work. I got a new battery for it (aftermarket) and am still having the same problems. It mainly freezes when ending calls or in the middle of calls. If I "reformat" (dont know technical term for phones) and reinstall software will this fix my problem?
Man, it sounds like you have gotten dust or some type of contamination inside the phone when you replace the screen. These circuit boards are not capable of having dust on these pieces on them. They don't handle well, things overheat quickly. So, I am sure when you make a call, the phone is at its peak power, hence heat.
So, if I were you, open the phone back up, check to see if it looks clean. Maybe, even blow it clean with a can of compressed air. Other than that. It never hurts to flash your phone with a new ROM, but fix a "dead" phone, I don't think so.
Good Luck.
I always start simple.
1. Are you using a memory card? Some cards just dont work well and the access time can slow a phone down alot and even cause freezing.
2. Sim cards can get dirty as well.. clean the contacts off and see if it helps
3. Since your co-worker dropped it, I would look for loose connections.
If all else fails flash a new rom and cross your fingers
Thanks guys. I will try and take it apart again to make sure theres not dust in the phone. There is no memory card so I can scratch that off the list. I will check the SIM card to mak sure its clean. Are these phones tempermental when it comes to clean SIM cards? I ask because my SIM card works fine in my other phone. Anyways, I did a hard reset yesterday and work for about 15mins and then restarted on its own several times. After it did this it finally shut off completley and now I cant even power the phone on or charge it. Looks like I have to suck it up and just buy one.

TouchScreen stopped working on FROYO

been through several reboots and taking battery out and resetting the phone. cant figure out if its hardware or software related thats making the touchscreen stop working. i tried going back to Winmo and still touchscreen isnt working. i think the phone got a little wet the day it stopped working, but was in my pocket all day. (not drenched... my pants were just damp). anyway when android boots up i get this...
no irqf_trigger set_type function for irq 190 (kaisergpio)
msm_i2c msm_i2c.0: error waiting for notbusy
would this be something that i could replace and it still work? ive tried taking out the battery and holding down the power button to discharge the phone compeletely. i am running dzo's froyo and the latest 7_26 kaiser nbh. i removed the overclock and nothing seems to help. this is the part i was looking at (http://cgi.ebay.com/HTC-8925-Tilt-TyTN-II-Kaiser-LCD-Digitizer-Touch-Screen-/170469159819?cmd=ViewItem&pt=PDA_Accessories&hash=item27b0c0f38b)
any help is appriciated
It does sound like a touchscreen failure, and moisture is the biggest cause of mobile phone failures, believe me, my workplace can get as many as 230 mainboards a day from repair facilities, most are obvious liquid damaged, and we wash them, dry them and send them back.
However lcd's and touchscreen are a totally different matter, you cannot wash them, that destroys them, so the only thing that can be done is replacement usually.
The link looks to me to be a full kaiser replacement screen assembly, and at a good price too, but be aware that the problem may be the connector itself, where the screen joins the flexi, since most often moisture affects these rather than anything else, due to the small gaps between the pins which are perfect for shorting out when they get wet, if you remove the screen carefully, and closely examine the connectors they may have a fine greyish furry coating, if so a light brush with fine bristle brush should get rid of most of the short, allowing it to work again, if you are going to be disassembling the phone to fix the screen, it's worth trying this first.
You could also try putting the phone in a warm place for a day before doing this, just to make sure it's completely dry.
Got the same problem on froyo, but I didn't got it wet. It looks like there's something bad with froyo, but I don't know what exactly. I think getting back to the stock firmware would help. I will try it tomorrow, because my USB socket is broken for a long bit of time, so I was flashing from SD card, but my reader broke too :/
I had the same problem with touchscreen on froyo with the same errors. I thought my kaiser was going dead, but helps me taking battery out. Now everything is ok.

Speaker phone defaulted on

So still running a froyo based Rom and whenever I make a phone call it always defaults with speaker phone on. Just started doing this a couple days ago. Tried rebooting, cleared cache and still the same. Any suggestions?
Sent from my PC36100 using XDA App
If its caused by the car dock mode I think I found a fix.
I turned my phone off, cleaned out the USB port on my phone and bridged all the connections in the charging port with a piece of aluminum foil then removed the aluminum foil and rebooted it.
It happened after buying a charger from five and below. I'm thinking its caused by poor insulation allowing static charges on pins that aren't supposed to have a charge on them, however, I am not sure what causes it...
Either way, cleaning didn't work but the crumbled up piece of aluminum foil did the trick. Give it a try and let me know if it helps so I can chalk it up to actual fix or random chance.
Action B said:
If its caused by the car dock mode I think I found a fix.
I turned my phone off, cleaned out the USB port on my phone and bridged all the connections in the charging port with a piece of aluminum foil then removed the aluminum foil and rebooted it.
It happened after buying a charger from five and below. I'm thinking its caused by poor insulation allowing static charges on pins that aren't supposed to have a charge on them, however, I am not sure what causes it...
Either way, cleaning didn't work but the crumbled up piece of aluminum foil did the trick. Give it a try and let me know if it helps so I can chalk it up to actual fix or random chance.
Click to expand...
Click to collapse
Well the car panel app starts up when I reboot the phone so I unchecked the automatic start and the app don't open anymore. So I basically just take the foil and shove up in the port then plug the charger in?
Sent from my PC36100 using XDA App
I had the same problem just a few days ago. I took my phone in after having putting it back to stock (Stock Rom and S-ON). They ran the diagnostics and then replaced my phone for $35 under the 1yr warranty. Their first suspicion is water damage but if your water markers are in perfect condition and your phone looks like its in good shape then they might replace it. My 1yr launch day phone looked like the day i got it so they replaced it without any questions. Good Luck!
==My Original Thread about this same issue==
http://forum.xda-developers.com/showthread.php?p=14400365
MattC74 said:
Well the car panel app starts up when I reboot the phone so I unchecked the automatic start and the app don't open anymore. So I basically just take the foil and shove up in the port then plug the charger in?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Ok, let me post very clear instructions on what I did. If your car dock comes on when you turn the phone on , this is the exact same problem I had.
DO THIS AT YOUR OWN RISK, I DO NOT GUARANTEE THIS WILL WORK AND I AM NO RESPONSIBLE IF YOU DAMAGE YOUR PHONE. Below is exactly how my phone was fixed once and for all.
Here are very specific instructions on how I fixed mine:
1. Power off phone
2. Remove battery entirely
3. Get toothpick, CAREFULLY and GENTLY clean all debris in the port, I pulled out a ton of dust.
4. If you have compressed air, use it and clean it out with that as well
5. Take a piece of aluminum foil, crumple it up a bit and carefully stick it in your charging port and bridge all the tiny pins together, BE GENTLE but kinda move it around and make sure all the pins get touched by the aluminum foil at the same time.
6. Remove aluminum foil from charging port and discard.
7. Put battery back into phone
8. Power on and hope your phone doesn't have its speaker on next time you make a call.
Good luck.
Well apparently my phone must be f'd up. Tried the fix posted above a few times with no luck tried 3 different chargers with no luck. So I guess maybe I should unroot and maybe get the 3d. Thanks for the suggestions guys.
Thanks for this post, I was about to post the same thing. Ended up doing the tin foil trick (took some from the hat I wear on my head). No more answering on speaker phone
So the strangest thing happened. Made a call before lunch and phone went straight to speaker as usual..went to lunch and left phone in the car, car was hot when I came back went to make another call and no speaker lol. Plugged in headphones and was able to control volume. And so far made couple more calls and all is good. Seems it took a week for it to work itself out idk.
Its def the charging port causing the issue. Had the same thing happen to mine last week on my Launch Day evo (Hardware 0002).
The link to that thread:
http://forum.xda-developers.com/showthread.php?p=14397719#post14397719
-If you dont feel like reading that thread then ill give the short version.
I tried cleaning it out with electronics cleaner and it didnt help. Heck, i used a bit to much on my last attempt (of 4) and it got under the screen. The phone still worked like a champ but i hated that water look. So i claimed Ins on it and paid the 100 on it.
I should have been smart and had unrooted and taken it to the sprint store and paid 35 for the warranty.
Live n learn.
Sonjiin said:
Its def the charging port causing the issue. Had the same thing happen to mine last week on my Launch Day evo (Hardware 0002).
The link to that thread:
http://forum.xda-developers.com/showthread.php?p=14397719#post14397719
-If you dont feel like reading that thread then ill give the short version.
I tried cleaning it out with electronics cleaner and it didnt help. Heck, i used a bit to much on my last attempt (of 4) and it got under the screen. The phone still worked like a champ but i hated that water look. So i claimed Ins on it and paid the 100 on it.
I should have been smart and had unrooted and taken it to the sprint store and paid 35 for the warranty.
Live n learn.
Click to expand...
Click to collapse
Thanks for the info..I spoke to soon yesterday as the problem returned. So I guess I unroot and get the EVO 3d on the 24th.
Sent from my PC36100 using XDA App
Hard reset worked for me
Sent from my PC36100 using XDA Premium App
had same issue, will try tinfoil trick.
In the mean time i found the app NoDock, loads a kernel module to disable dock entirely--works to stop dock and speakerphone nonsense.
Read more here:
http://forum.xda-developers.com/showpost.php?p=15199350&postcount=18
slackard said:
had same issue, will try tinfoil trick.
In the mean time i found the app NoDock, loads a kernel module to disable dock entirely--works to stop dock and speakerphone nonsense.
Read more here:
http://forum.xda-developers.com/showpost.php?p=15199350&postcount=18
Click to expand...
Click to collapse
I'll second the NoDock. I bought the paid app and it was the only one of a few I found that worked reliably. No issues for me anymore. I'm not bothering with replacing my phone at Sprint as I plan to leave them as soon as Galaxy S2 comes out anyway.
This was a bug caused apparently by Skype for me, in fact almost all the bugs on my EVO 3D are coming from Skype.
No Skype running or logged out, no problem.
onyx00 said:
I'll second the NoDock. I bought the paid app and it was the only one of a few I found that worked reliably.
Click to expand...
Click to collapse
ThanK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!
kaeXo said:
ThanK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
That app worked for me, But its caused by a broken charging port, I unrooted my phone and s-on took it sprint showed them the car dock problem and the speaker on straight into calls and they replaced my evo.

LG G3 D855 Screen flickers and fade to darkness

Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Probably is a bad motherboard
When my G3 finally died (digitizer went bad), I just replaced it with a used G4 for $150. That was like 6 months ago. The phone has been phenomenal. I know there is many who say that every G4 will bootloop eventually, but I really don't see how thats possible if you just browse google for the issue. Yeah, a lot of people had the problem, but if everyone did you wouldn't see the G4 still being sold at a ton of outlets, and you would see hundreds of links to the issue. I think there was a large batch of them that were bad... and they got past QC, but the vast majority of them are probably fine.
resinis said:
Probably is a bad motherboard
When my G3 finally died (digitizer went bad), I just replaced it with a used G4 for $150. That was like 6 months ago. The phone has been phenomenal. I know there is many who say that every G4 will bootloop eventually, but I really don't see how thats possible if you just browse google for the issue. Yeah, a lot of people had the problem, but if everyone did you wouldn't see the G4 still being sold at a ton of outlets, and you would see hundreds of links to the issue. I think there was a large batch of them that were bad... and they got past QC, but the vast majority of them are probably fine.
Click to expand...
Click to collapse
Replacing the Motherboard will fix the issue ?
Yea, i saw "1 month/year after" Reviews on youtube and no one montion the bootloop issue, people ask them in comments and they reply that the phone works normal with no issues
Thank you for replying dude appreciate it
I was skeptical at first, but by baking the motherboard in the oven did the trick for me. It has been a couple of hours now an no flickering, no black screen and no troubles. And i know i'm asking for Murphy to come and bite my as*, but as a little trick, i'd like to suggest before putting the mobo in the oven to try something: i have an old Akasa X4 cpu cooler which has metal fins which are removable. I took one of those things and cut a square a little bit smaller than the power IC to the right of the SoC and then cut another one the exact same size then stacked the two one on top of each other, making sure to not short any capacitor around the IC and then put the metal shield back, making sure to put pressure on the IC. Then preheated the oven at roughly 180 degrees celsius, then put the motherboard SoC face up into the preheated oven on three balls of aluminium foil, one at the bottom near the micro usb, and the others to balance the motherboard, like a BMW Isetta, and put the timer for 10 minutes. After these nervous 10 minutes, I took out the mobo and let it to cool at room temperature for ~30 minutes. And voila, now it works. I do hope that it is going to last, and i will be very careful with this phone, unlike the previous owner. Seriously, how can you put a freaking button (small one, from a shirt) between the SoC and the mid-frame? Crazy. And that's why i got it for ~8000 JPY (about 70 bucks).
Takadi said:
Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Click to expand...
Click to collapse
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue?
Pozman1 said:
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue?
Click to expand...
Click to collapse
Just wondering if your G3 is still functioning without the issue.
It really feels like a hardware issue but as you pointed out it didn't happen in TWRP... but like many, I encounter the issue when the phone gets a bit warm (>35C), so maybe TWRP and your stock android is not as hot as RR Nougat? Then again, I'm on MM when this happened...
Update: Actually the flicker n fade happened to me in TWRP while I was backing up. The temperature read about 60C.
I had bigger problems with my g3 and they started as follows
Problem 1. camera not being detected and crashing. 2. Reboot once a while which got worse over time. 3. Bluetooth sketchy and WiFi not connecting. 4. Sd card being ejected and mounted constantly. 5. Mobile data stopped working.
Solution: baked it in the oven 10min with cpu side up at 185c removed to cool 4 30min. Problems gone for the meantime.
This morning at work my D852 died with the exact same screen fades to black and would only stay on for at most like 10 seconds and would only come on again after the processor cooled enough. I came across this youtube video.
https://www.youtube.com/watch?v=UF1s4RCZAvc
Since I didn't have any copper foil tape, I substituted with Aluminum foil tape and placed the tape in the same places as detailed in the video. (copper works better than aluminum for heat dispersal)
My phone is now back to normal and hasn't shown any issues with the past 5 hours since I applied the fix.
UPDATE: My phone has worked perfectly for several days now until I turned on the GPS from Cell Tower to High Accuracy and it immediately started to die again. Once it cooled down I was able to get to the settings screen to turn off GPS and it went back to functioning like normal
How to fix
I tried the paper trick and it did not work. No need to replace the motherboard or the phone. The issue is just a bad connection between the motherboard to the LCD display.. Probably due to dirt (in my case, I found that quite a few places in my motherboard had corrosion buildup). Here is the fix...
1. Remove battery cover and Unscrew The back plastic from the base of the phone to get to the motherboard.
2. Disconnect all the connectors from the motherboard.
3. Scan the motherboard for anything unusual. (My motherboard had corrosion on several different places).
5. Clean any dirt or corrosion with lint-free cloth. (I didn't have one so I had to use a Q-tip).
*if needed, Dip the cloth in rubbing alcohol to assist in cleaning. make sure that the cloth is JUST BARELY Damp and not dripping, otherwise you will risk water-damaging the phone. If you use rubbing alcohol, make sure that you dry the spot right after you wipe it.
6. Once you have cleaned the motherboard, check the base of the phone and clean any dirt from here also.
7. Replace the motherboard, re-connect the connections, screw on the back, and put the battery cover back on.
Viola! Mine has been working like new for 4 days so far with no issues...
Takadi said:
Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Click to expand...
Click to collapse
So a permanent fix is a new motherboard or a new screen?

[Q] Cleaning the Pixel 2 XL USB port

Hi all,
Reaching out for some suggestions to clean my dirty USB port...
I'm on holiday and took the phone to the sea (I know, perhaps not the best idea...) but all is well with the phone other than a lot of dirt has accumulated in the USB port and despite the phone charging, my headphones and data cable aren't being recognised. I'm confident it's just a case of cleaning it, but any suggestions on how best to safely/effectively do so?
I don't have many tools to hand and have only really tried a tooth pick, which didn't help. Perhaps I could place the port in a glass in clean water momentarily to moisten/soften up the dirt and then try again with the tooth pick. Also when back home in a couple days I may wrap the tooth pick in a small wet microfiber cloth and try gently rub it that way too...
cd993 said:
Hi all,
Reaching out for some suggestions to clean my dirty USB port...
I'm on holiday and took the phone to the sea (I know, perhaps not the best idea...) but all is well with the phone other than a lot of dirt has accumulated in the USB port and despite the phone charging, my headphones and data cable aren't being recognised. I'm confident it's just a case of cleaning it, but any suggestions on how best to safely/effectively do so?
I don't have many tools to hand and have only really tried a tooth pick, which didn't help. Perhaps I could place the port in a glass in clean water momentarily to moisten/soften up the dirt and then try again with the tooth pick. Also when back home in a couple days I may wrap the tooth pick in a small wet microfiber cloth and try gently rub it that way too...
Click to expand...
Click to collapse
My ol friend played in the sand with his phone!??
Bet you won't do that again. Hopefully the saltwater in the sand didn't corrode the contacts in the port too bad. Personally, I'd try some compressed air to blow the crud out. However, I don't know if you can find that readily available on holiday ?
Badger50 said:
My ol friend played in the sand with his phone!??
Bet you won't do that again. Hopefully the saltwater in the sand didn't corrode the contacts in the port too bad. Personally, I'd try some compressed air to blow the crud out. However, I don't know if you can find that readily available on holiday ?
Click to expand...
Click to collapse
I know.... Slightly too ambitious and took the "water resistant" concept a bit too far and forgot it really only applies to fresh clean water.... No salt! Will perhaps try (though research thoroughly beforehand) an acetone free nail varnish remover or running alcohol, that may help remove stuff as I suspect the compressed air may not be enough...
cd993 said:
I know.... Slightly too ambitious and took the "water resistant" concept a bit too far and forgot it really only applies to fresh clean water.... No salt! Will perhaps try (though research thoroughly beforehand) an acetone free nail varnish remover or running alcohol, that may help remove stuff as I suspect the compressed air may not be enough...
Click to expand...
Click to collapse
At least you've got some great pics though:good::good::laugh:
Yeah, might try some isopropyl alcohol on a Qtip to see if it helps. You might even need to use some very fine grit sandpaper to roughen up the contacts on the port :good:
Badger50 said:
At least you've got some great pics though:good::good::laugh:
Yeah, might try some isopropyl alcohol on a Qtip to see if it helps. You might even need to use some very fine grit sandpaper to roughen up the contacts on the port :good:
Click to expand...
Click to collapse
Ahhhh I just fixed it!
I ran under fresh water for a few moments, used a tooth pick and a sensitive baby wipe wrapped around it, inserted carefully and rubbed side to side each of the port, dried with a hair dryer and my headphones work again.... Phew!
Poolside tunes here we come!!
cd993 said:
Ahhhh I just fixed it!
I ran under fresh water for a few moments, used a tooth pick and a sensitive baby wipe wrapped around it, inserted carefully and rubbed side to side each of the port, dried with a hair dryer and my headphones work again.... Phew!
Poolside tunes here we come!!
Click to expand...
Click to collapse
Nice resourcefulness my friend! Now don't drop it in the pool! ????
Badger50 said:
Nice resourcefulness my friend! Now don't drop it in the pool! ????
Click to expand...
Click to collapse
I'll try not too!
Badger50 said:
Nice resourcefulness my friend! Now don't drop it in the pool! ????
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Click to collapse
Just wanted to add that the port was still playing funny with me a little and discovered that this little dental flossing tool worked an absolute treat in cleaning it! It's small enough to get right in there and the little brush is gentle and cleaned it up perfectly (under fresh clean water too). My headphones no longer cut out after small movements and so thoroughly removed the dirt/salt that accumulated there (a few weeks ago now!) after it went for a swim in the sea
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cd993 said:
Hi all,
Reaching out for some suggestions to clean my dirty USB port...
I'm on holiday and took the phone to the sea (I know, perhaps not the best idea...) but all is well with the phone other than a lot of dirt has accumulated in the USB port and despite the phone charging, my headphones and data cable aren't being recognised. I'm confident it's just a case of cleaning it, but any suggestions on how best to safely/effectively do so?
I don't have many tools to hand and have only really tried a tooth pick, which didn't help. Perhaps I could place the port in a glass in clean water momentarily to moisten/soften up the dirt and then try again with the tooth pick. Also when back home in a couple days I may wrap the tooth pick in a small wet microfiber cloth and try gently rub it that way too...
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I'm having the exact same problem for the last two months or so - the phone is charging, but the cable doesn't work for data transfer/debugging, and the headphones dongle doesn't work either (both cable and the dongle work fine with different devices, so it must be the phone's fault). I came across this thread where people are complaining about the headphones dongle not working and some are saying that data cable also doesn't work for them. A few people managed to get it working by cleaning the port just like you did.
So I bought WD-40 Electronic Contact Cleaner. Used about half of the can, and the port now seems to be as clean as new, but it still doesn't help. I also cleaned all the cables with the cleaner. I'll try out the dental flossing tool and report back, but I'm getting a bit pessimistic about it. I can't see any dirt or corrosion, I don't think there's something more to clean.
By the way, you wrote here you fixed it by cleaning the port at the end of June, and then two weeks later you came back saying that the issue returned (but you apparently fixed it again by cleaning it again). Is it alright now, a month after it? Do you now clean it on a regular basis? I'm honestly starting to regret buying a phone with USB-C. It seems like it's still very immature tech. Last time I had problems with connectors, it was with my old Sony Ericsson K750 that couldn't even charge (after a year of usage). With the micro USB port I've never had a single issue. I was being extremely careful with the 2 XL, considering the thing's price, so I don't understand why these problems occur.
felmaster said:
I'm having the exact same problem for the last two months or so - the phone is charging, but the cable doesn't work for data transfer/debugging, and the headphones dongle doesn't work either (both cable and the dongle work fine with different devices, so it must be the phone's fault). I came across this thread where people are complaining about the headphones dongle not working and some are saying that data cable also doesn't work for them. A few people managed to get it working by cleaning the port just like you did.
So I bought WD-40 Electronic Contact Cleaner. Used about half of the can, and the port now seems to be as clean as new, but it still doesn't help. I also cleaned all the cables with the cleaner. I'll try out the dental flossing tool and report back, but I'm getting a bit pessimistic about it. I can't see any dirt or corrosion, I don't think there's something more to clean.
By the way, you wrote here you fixed it by cleaning the port at the end of June, and then two weeks later you came back saying that the issue returned (but you apparently fixed it again by cleaning it again). Is it alright now, a month after it? Do you now clean it on a regular basis? I'm honestly starting to regret buying a phone with USB-C. It seems like it's still very immature tech. Last time I had problems with connectors, it was with my old Sony Ericsson K750, that couldn't even charge (after a year of usage). With the micro USB port I've never had a single issue. I was being extremely careful with the 2 XL, considering the thing's price, so I don't understand why these problems occur.
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Hey. It was more that I kinda fixed it the first time and then thoroughly fixed it the second time, with the flossing tool. And indeed the issue was caused by the salt water and so once all that had been removed by my second clean, the problem went away and has not returned. No further cleaning and has been great since.
I guess for you it depends on what the issue is, has it been exposed to any dirt etc? I too had a (separate) issue with supplied headphone adapter not working but when Google sent replacements they worked fine.
cd993 said:
Hey. It was more that I kinda fixed it the first time and then thoroughly fixed it the second time, with the flossing tool. And indeed the issue was caused by the salt water and so once all that had been removed by my second clean, the problem went away and has not returned. No further cleaning and has been great since.
I guess for you it depends on what the issue is, has it been exposed to any dirt etc? I too had a (separate) issue with supplied headphone adapter not working but when Google sent replacements they worked fine.
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That's the thing, I'm not aware of the phone being exposed to dirt, salt water, sand, or anything else that could "contaminate" it. The headphone adapter wasn't working briefly (for like a week) cca 4 months ago, but then it started working again. But now, cca 2 months ago, both the adapter and the data cable stopped working. They're both fine, I checked them with a different phone.
Anyway, I did as you recommended and I just got the flossing tool. I used a little bit of the electric contact cleaner to make the port and the potential "dirt" wet, and thoroughly cleaned it with the flossing tool. And voila, it works! At least the headphone adapter. I'm still having troubles with the data cable, but it's better than it was before - now my PC can see the phone, but it disconnects randomly. Anyway, I'm certain that with a little bit more cleaning of both the phone and all the cables, I'll get it working.
So I just wanted to say - thank you, a million times! I would have never thought of using the flossing tool. It was a brilliant idea. Hopefully someone else with the same problems stumbles across this thread and it helps them as well. Have a wonderful day!
felmaster said:
That's the thing, I'm not aware of the phone being exposed to dirt, salt water, sand, or anything else that could "contaminate" it. The headphone adapter wasn't working briefly (for like a week) cca 4 months ago, but then it started working again. But now, cca 2 months ago, both the adapter and the data cable stopped working. They're both fine, I checked them with a different phone.
Anyway, I did as you recommended and I just got the flossing tool. I used a little bit of the electric contact cleaner to make the port and the potential "dirt" wet, and thoroughly cleaned it with the flossing tool. And voila, it works! At least the headphone adapter. I'm still having troubles with the data cable, but it's better than it was before - now my PC can see the phone, but it disconnects randomly. Anyway, I'm certain that with a little bit more cleaning of both the phone and all the cables, I'll get it working.
So I just wanted to say - thank you, a million times! I would have never thought of using the flossing tool. It was a brilliant idea. Hopefully someone else with the same problems stumbles across this thread and it helps them as well. Have a wonderful day!
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Ahh that's great news! The fact that it's working better than it was sounds like it was dirty in some way, so yeah give it a good clean some more and I hope it'll be 100% fixed!
I ran mine under the tap too with just warm water, phones switched off and then throughly dried it (gently with warm not hot hairdryer) before turning back on and before trying the adapter.
But yeah for me, all is well now and I'm happy my experience/solution has helped you out
Oh and just a thought, maybe clean you data charger cable if possible as maybe some dirt had transferred from the charging port to the inside plug of the cable.... Just maybe anyway!
cd993 said:
Oh and just a thought, maybe clean you data charger cable if possible as maybe some dirt had transferred from the charging port to the inside plug of the cable.... Just maybe anyway!
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Yep, today I cleaned the phone and all the cables again, and all is now working fine. Thanks once again!
felmaster said:
Yep, today I cleaned the phone and all the cables again, and all is now working fine. Thanks once again!
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Excellent, I love a happy ending!

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