Develop Bugs

Bizarre ActiveSync Error

I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:

I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.

Have you tried deleting the partnership & then creating a new one?

I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.

Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.

Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.

You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can

Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.

Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.

Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom

I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.

Trying to Update the NEW ROM to my JasJar but always get ERR

CONNECTION ERROR, I have rebooted both the PC and the JasJar, and always the same, somebody has any tips ?, please help, thanks

Now I am getting RADIO ROM error
thanks

Combine all Files and Roms in one Directory
if you get te connection error
Do the following:
Make sure your PPC is switched off when pluggin in
Switch on the PPC - You should get a connection
Dont try upgrade until Active Sync settings have been saved ....

I did it, and the same I get CONNECTION ERROR
Skillie said:
Combine all Files and Roms in one Directory
if you get te connection error
Do the following:
Make sure your PPC is switched off when pluggin in
Switch on the PPC - You should get a connection
Dont try upgrade until Active Sync settings have been saved ....
Click to expand...
Click to collapse
The Activesync works fine, is green and moving, when It will stop I will Run the UPgrade, but I will always get "CONNECTION ERROR"

Are You using ActiveSync 4.1
On my USb 1.1 machine I always battle to do upgrades
on my USB 2.0 Machine everything works 100%

Put the Exec in bootloader first:
Power button + Backlight + reset:
Have fun with the upgrade .

sync problems

I've a dutch version of de artemis (compact 3) and I've sync problems (activesync 4.2). In the beginning everything went well. But after a while, when I want to sync again, the activesync icon turns around in the green colour but gives an error: "activesync cannot connect to mobile device". I've tried everything to solve it. The only way was to hardreset. After that I could sync again. But now, a few days later, it's the same story again. Can somebody help me?

Can't upgrade Vario2 to TM UK WM6?

I've searched but can't find the answer to this one - sorry if I've missed it somewhere. I have an unmolested T-Mobile UK MDA Vario 2 and I'm trying to install the official TM UK WM6 upgrade ROM.
On my desktop PC (which is properly paired to the phone through ActiveSync to sync with Outlook etc) running the exe results in a grey box with red text saying "Checking files on your PC" forever unless I unplug the phone. Then it will eventually launch the wizard. If I plug the phone in again and wait until it's synced and "Connected", the wizard will go all the way through to checking the existing version and starting the upgrade. However, when the upgrade starts the progress bar stays at 0% and the phone turns off!! Eventually it times out with a 260 error, and no changes have been made to the phone. The PC is running XP, but the only fixes I've seen for the 260 error are if you're running Vista?
I've also tried on my XP laptop - this isn't paired, so the connection through Activesync is just as Guest. The update still does the strange thing with the "Checking files on your PC" box if the phone's plugged in, but unlike the desktop PC the RUU won't talk to the phone at all - connection error before it can even verify the existing ROM version.
Can anyone help? I've been waiting for months to get WM6!
Cheers,
Tim

Phone just turns off?
OK, so now I've done a hard reset on the phone, paired it up to my XP laptop and told it not to sync anything. Now I get to the same stage as I do on the desktop - i.e. the phone switches itself off when the upgrade begins (at 0%), then the RUU times out with an error 260!
One odd thing I noticed is that if I plug the phone in with "Advanced network functionality" enabled (which it is by default) the PC tries to connect it as a new 10mb network card!? However, the RUU does the same thing whether this is enabled or not.
Getting desparate for help now - I've tried 2 different machines and even cleared the phone completely, what more can I do?
Cheers,
Tim

Try flashing from an sdcard. There are quite a post on it here, if you do a quick search you should be able to find the information and hopefully get your device upgraded.
It might be worth installig spl V7 from here before hand just in case anything goes wrong.
http://forum.xda-developers.com/showthread.php?t=296722

Working!
Thanks for the reply. Finally got it flashed using the instructions from here:
http://forums.cingular.com/cng/boar...thread.id=42389&view=by_date_ascending&page=1
Basically, you have to:
- Connect using Activesync and let it finish syncing.
- Start RUU.
- Activesync will close - ignore it and carry on.
- Eventually the phone will go into debug mode.
- Continue through the wizard - it won't be able to identify the existing rom version but this seems to be normal.
- Let it finish!
I was fiddling when Activesync closed - strangely, by disconnecting, restarting AS and reconnecting the wizard carried on and even identified the existing rom properly! It seems that it needs AS to connect to the phone initially, then it closes AS but keeps the USB connection open for the update.
Hope that helps anyone else with the same problem.
Cheers,
Tim

N560 - stuck on today screen while boot

I have an FSC Loox N560 PDA which I wanted to upgrade to WM 6.1 (newplow) from Pups 0.0.3 so I first hard-reset it to avoid any programs running and then stared flashing. The PDA asked me to run an unsigned dll, but then the updater disconnected and gave an error message multiple times, even after warm or cold boot, so I decided to hard-reset again. However, the PDA did not hard reset, it is now stuck at the today screen (even the suspend button is not working) with a few today modules loaded, and the BT tray icon (the Wifi one not). The PC says "unrecognised hardware" so ActiveSync can't connect, and the Updater or MTTY can't connect, either. Please help...

Issue seems to be solved by hard-reseting several more times. Hope this helps those who get the same prob in the future.
However, it still can't connect to the PC (ActiveSync stuck at Connecting...)