Develop Bugs

ROM Upgrade problems - Device dead? HELP please.

I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.

GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.

OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn

orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.

i have same problem but it doesn't work
please help me....this phone is dead now:-(

Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?

First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.

BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.

xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........

here is what I am getting
I can not turn my device on at all.

I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.

QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????

What do you mean by works? Did you load the ROM?

Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.

Stucked at splash screen not bootloader

My Uni got stucked at splash screen i.e the blue O2 screen (not bootloader).
The story was like this:
Just before it happened, I was trying to enter the bootloader to flash my ROM, i dont know how i did it but somehow there was some charactors on my screen, some settings.. My curiousity lead me to play around with the settings, I couldnt remember what did i do, I just press the up and down button and the settings changed. Feeling bad that it might ruin my precious Uni, I quickly soft reset it. And then BOOM! I cant start it anymore. It just stucked at the blue O2 splash screen.
Pls pls anyone know how to get back to the setting screen again? I guess it was some button combination to get into that screen. Does anyone know what is the combination?

try this tools
instructions:
-disconnect USB cable
-disable USB connection in desktop ActiveSync
-connect USB cable
-start mtty
-create new connection and select USB from ports
press enter to see USB prompt in mtty:
USB>
type (dont copy&paste):
task 28
and press enter
If the result is the following then you are out of luck:
flFormatPhysicalDrive:status=23
DOC_format failed!
cheers
indra9110

indra9110 said:
try this tools
If the result is the following then you are out of luck:
flFormatPhysicalDrive:status=23
DOC_format failed!
Click to expand...
Click to collapse
It says exactly like that! Can anyone help?

try hard resetting ur phone.
keep the two minus buttons pressed and they with the pen click the reset button.

friend, hard reseting, flashing, mtty, took off battery, i've done all that.. nothing works.

satanisme said:
friend, hard reseting, flashing, mtty, took off battery, i've done all that.. nothing works.
Click to expand...
Click to collapse
Forget it. You have a defective internal flashdisk. The only option is to return it to the vendor/manufacturer and have it repaired under warranty.

believe Wiz words, because i had the same problem !!TWO!! times in three months.
next time i will smash the Uni against a wall

Shoot! 2 times in 3 months? What did you do dude?
I'm so sad coz I'm currently in Malaysia and the unit is from UK. I asked the O2 service center over here and they said they dont have the jurisdiction to repair it. Even opening up the Uni will temper the warranty. What a bull! Now I have to find a way to send my Uni to UK quick since the warranty is gonna void in 2 months time.

Hello,
I'm stuck at the screen, DOPOD ENJOY MOBILITY,
R 1.1100
G 42.45.P8
D 1.30.111.WWE
when run the mtty, ask for com port, not USB able to be selected.
regards, yan

possible solution
Hi guys,
There is a tip from Dubli for those who stuck on splash screen:
1. Get mtty
2. Connect to USB, press enter
3. Type task 32, enter
4. Type 28, enter
5. Flash CE Rom only
6. Hard Reset
Make sure to type task 32 first before task 28 coz task 28 alone wont work.
Pls try this and tell me the outcome. I cant try this coz i just sent my uni to UK just now.

Stuck on Splash screen ..please help urgent
hi guys,
I have a Xda Exec phone
I'm stuck at the screen,
R 1.09.00
G 42.42.P8
D 1.30.107.WWE
I have tried using the procedure
1. Get mtty
2. Connect to USB, press enter
3. Type task 32, enter
4. Type 28, enter
5. Flash CE Rom only (here is where i am stuck ? what does it mean to flash rom ?)
6. Hard Reset
What do i do ? Please help

error [260] message every time

Firstly I would like to say thanks to this site and the trinityguides.info site for the great work people have being doing and making available to everybody, it is great being able to use my trinity with wm6, keep the good work going!
Now the issue I seem to be hitting the same "error [260] connection" every time I attempt to update anything on my Trinity. I have followed the advice on the trinityguides site regarding being stuck in bootloader mode to no avail, and I can't seem to find anything in the posts on the xda site which will rectify the issue.
Previously I have been able to update to AX3L v2.8.01 version without any problems, but I decided to update to sammy's ultra light, it initially kicks into des' crashproof sspl, but then it can't connect to the pc. even when I manually enter olipro's hard-spl it does the same. I have tried to re-install hard-spl, but can't. Disconnecting the usb option in the activesync settings doesn't do anything either. Does anybody have any suggestions for me please?
I am not even too sure if my trinity should have both Des' crashproof and hard-spl on it at the same time? Could someone advise me on whether this is alright please?
the tech details:
Trinity
AX3L_OS_v2.0.8.2
radio - 1.46.30 (even though it doesn't say this in the device info, or boot screen after soft reset)
Home PC - XP (just in case)

Did you also try flashing it again, the ROM I mean. I have this error also but as soon as I execute the ROM flash again it finds the device and starts flashing:
http://forum.xda-developers.com/showpost.php?p=1449597&postcount=2

I am assuming you mean flash with the new ROM, sammy's in my case?

yes, as described in the link I posted before. As soon as the error occurs, do not touch the phone, leave it, just start the ROM flash procedure again. (execute ROMUpdateUtility.exe)

No, I am in the same situation. The first attempt puts the device in 'ipl-sspl by des' bootloader mode then after about 10 seconds or so the error[260] is displayed on the pc. If I exit the ruu app and attempt again, nothing new happens on the trinity (i.e. it is still in Des bootloader) and the message is displayed again.

the thing is that when it first goes into des bootloader mode, the white strip doesn't have any text in it. If I pull the usb cable out then put it back in, 'serial' is then displayed in the white bar, but I am still in the same situation as before.

What operating system en activesync are you using?

On the PC I am using XP and Activesync 4.5

Check your connection settings to accept USB connections. Also, try using Hard-SPL 1.30 before flashing the ROM again.

deejacker said:
the thing is that when it first goes into des bootloader mode, the white strip doesn't have any text in it. If I pull the usb cable out then put it back in, 'serial' is then displayed in the white bar, but I am still in the same situation as before.
Click to expand...
Click to collapse
In your PC, try another USB connection.

BLOODY HELL!!! It is the simplest things which we often forget to try. Thanks Jotam for pointing out an obvious point, it must have needed a re-plug of the usb cable into another port for the pc to pick up the device again. I will remember that for future updates so I don't make a dumb ass of myself again. Thanks guys/gals.

Vista
Using Vista? if so which version?

Hi I asked this question yesterday, I am a noob :-[ but the only difference is I'm using Vista Ultimate.
Just for others who have the problem.
When you replug into another USB port (Luckly I've got two on my laptop..)
I used the Vista drivers from TrintyGuides and bingo !
now I try and flash a WM6.....English or Italian...maybe French.
Thanks for the help I keep you posted.
Richard

It works
Now to discover the joys of WM6 after only having WM5 for two weeks....

/i am getting the same only rom update 3.14.4.1 now sees the phone..
has the device name changed???
evene exploit no longer sees the phone

sorry, can you be a little more clear.. what ROM are you flashing, and what exactly is happening?
by the way... i thought error 246 was the connection error... am i mixed up? which is 260?

This seems to be on any rom bar the Dopod roms
and it says 260 connection error

Error 260 connection error - the phone is not going in to bootloader mode - and the RUU cannot seem to initiate communication with the phone.
I'm getting this a lot recently trying to flash.
However, Hold the power and camera buttons while resetting with the stylus (keep them buttons held down).
When you get to the bootloader - plug the phone in - wait till you see the USB at the bottom of the bootloader screen - then run the RUU again - it WILL work - every time.

I used to get this error message alot. sometimes the programs you install don't allow you to update even if you force the phone into bootloader mode so you have to hardreset the device and then upgrade.....hope this helps

htc diamond stuck
T-Rob said:
yes, as described in the link I posted before. As soon as the error occurs, do not touch the phone, leave it, just start the ROM flash procedure again. (execute ROMUpdateUtility.exe)
Click to expand...
Click to collapse
hi ,
my htc diamond stack, no respond on the screen i try to do hard reset with tree buttons but its not working, nothing happaned, screen stay home screen with the time and not responding touching the screen at all
please emergensy help

reanimate universal, no splash, no connection to pc with cable

Hey guys
I know there's a post nearly the same like this one allready, but i'd like to have a "how to reanimate" and not have the ppl to read 300 posts. The idiot i am i upgraded MDA with USB Hub and disconnected by accident while upgrading....
So here the steps to do
1. get out SD card and SIM
2.try to fix it with another flash, if doesn't work, step 3 (if computer reconizes your universal with active sync DON'T CONTINUE THIS TUTORIAL)
3.try mtty.exe (open active sync, uncheck usb conn, close active sync, terminate wcsmm.exe in task mngr)
4.now put universal in cradle, open mtty.exe
5.where Port1 is, change to usb, connect
6. (don't copy/paste) press "return", enter "set 14 0", press "return"
7.enter "task 28", press "return"
8.enter "task 28 55aa", press "return"
9.close program, disconnect from cradle
10.backlight+power+reset connect to the cradle
11. use ORIGINAL software to update RADIO only, it should work now, or try RUU_TMO_Radio_11200_GER_20060616.exe (http://rapidshare.com/files/97208659/RUU_TMO_Radio_11200_GER_20060616.exe.html)
http://festplatte.aon.at/a/filemanager.get/1710719/RUU_TMO_Radio_11200_GER_20060616.exe
12. upgrade With full version, radio, bootloader and winCE
13. hold both "-" "-"-keys and "reset"
14.WAIt, the screen looks black, maybe it takes 5 minutes, but it worked again =)))))
I did it, after 3 days of trying, thats why i'm so happy =)))
hope it will work same as it worked

Help!!

Hi,
Hi,
I tried to upgrade my XDA using Ranju's latest ROM, and after going through the flash process ok, my XDA Exec is saying the following on a white screen "Press 0 to restore factory default - Press X to exit"
If i press "0", then the XDA says "clearing now" and switches off and nothing happens, and the XDA switches off altogether if i press "X". If i try the on /off key, nothing happens!!
During the whole process windows is showing "Unknown USB device".
I've removed both the SIM card and SD card and carried out the above.
Can someone please help me out.
Regards
SA

Finally managed to sort. Used the following instructions:
How to update your rom to the latest I-mate version (with push email) and Radio 1.09.0 using the MaUpgradeUt_noID.exe method
1 – download the file “Universal_Upgrade_v1.30.68_radio_1.09.0.zip” from the ftp site (see bottom of post for details)
2 - double click the file and allow it to unpack into a folder
3 – right click on the active sync icon in your tasks tray on you pc (at the stage you should NOT have you universal plugged in)
4 – select connection setting then untick “allow USB connections”
5 – Now take your Universal and take out the SIM and MEMORY CARD
6 – Press light + power + reset with the phone on, this will place the universal into bootloader mode
7 – Connect your Universal via the USB cable to your computer directly i.e. not though a USB hub
8 – Now double click on the program called “MaUpgradeUt_noID.exe” (found in to folder from step 1) this will start the upgrade process, the first stage takes about 3 to 5 minutes to complete, you will then be presented with a screen showing a “Imate Jam” and some information about what you are upgrading to, don’t be worried if this screen does not show you the version numbers you have at present that is normal.
9 – Now continue with the process by clicking upgrade/next
10 – After sometime (about 20 minutes) you should be at the end screen tell you to unplug and reset you “jam” So now unplug your universal and reset it and that’s all there is to it!
Note that during the upgrade process you can follow the progress by also looking at your universal screen with a light source as the backlight will be off.
Many thanks for taking time to read.
SA