Develop Bugs

ROM Upgrade problems - Device dead? HELP please.

I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.

GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.

OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn

orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.

i have same problem but it doesn't work
please help me....this phone is dead now:-(

Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?

First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.

BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.

xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........

here is what I am getting
I can not turn my device on at all.

I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.

QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????

What do you mean by works? Did you load the ROM?

Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.

HELP!!! - Dopod 900 crash after upgrade to WM6

PLEASE HELP!!!
I try upgrade my Dopod 900 to WM6 by using http://micmeo.com/UNI/WM6/900_WWE_20...0_wwe_ship.zip, but after the upgrade success 100%, i disconnect the USB, and hard reset the PDA, then the PDA cannot bootup, it alwaus showing the black screen...
When i try hard reset again, i can see the display show option 0 to reset and option X to exit, but try both keys which back to the same black screen...
I also try press power+light+reset, but no responses at all... when i plug in the power cord, the light for charging not on as well...
PLS HELP....

dopod900xxx said:
PLEASE HELP!!!
I try upgrade my Dopod 900 to WM6 by using http://micmeo.com/UNI/WM6/900_WWE_20...0_wwe_ship.zip, but after the upgrade success 100%, i disconnect the USB, and hard reset the PDA, then the PDA cannot bootup, it alwaus showing the black screen...
When i try hard reset again, i can see the display show option 0 to reset and option X to exit, but try both keys which back to the same black screen...
I also try press power+light+reset, but no responses at all... when i plug in the power cord, the light for charging not on as well...
PLS HELP....
Click to expand...
Click to collapse
Try to enter the bootloader mode (power+light+reset). From what you have described it appears that you should not have problem entering the bootloader mode. Please remember that in bootloader mode yor screen is dark and only when you look very carefully you will be able to read the word "Serial" on the top of the screen and bootloader version number at the bottom. If there is inssuficient illumination in the room it is quite possible to think that the screen is blank. There will be no backlight. Once you are in the bootloader connect to your PC (before connecting please open Active sync on your PC uncheck the "Allow USB" connection in File / connection setting) Once connected the word "Serial" on the top of the screen will change to "USB". It is advisable to use only the original cable. Also connect the cable directly and not through a hub. Now reflash the rom and do a hard reset. I have faced problems by softreset after upgrade please try hard reset.
Hopefully your problem will be solved by a reflash.
Best of luck

From my past experience you have to flash to the original manufacturer rom first. Then you flash to whatever rom you want.
hope this helps

Thanks all, I'm now be able to re-flash the ROM and upgraded to WM6....
Here comes another issue... after i run the first setup and reset the PDA, it stuck on the Windows Mobile screen, any clue?
thanks again.

dopod900xxx said:
Thanks all, I'm now be able to re-flash the ROM and upgraded to WM6....
Here comes another issue... after i run the first setup and reset the PDA, it stuck on the Windows Mobile screen, any clue?
thanks again.
Click to expand...
Click to collapse
From the file link you have specified, http://micmeo.com/UNI/WM6/900_WWE_20...0_wwe_ship.zip it seems that you are using Jwrightmcps' WM6 2.01.08 WWE Rom Release.
I too have lock-up problems but only during boot-up. The frequency of this happenning is about 30% and why it happens is still unknown since the lock-up happens at random stages during the booting sequence. The only solution that I know of for now is to simply do a soft-reset repeatedly until the device boots up properly.

nvatvani said:
From the file link you have specified, http://micmeo.com/UNI/WM6/900_WWE_20...0_wwe_ship.zip it seems that you are using Jwrightmcps' WM6 2.01.08 WWE Rom Release.
I too have lock-up problems but only during boot-up. The frequency of this happenning is about 30% and why it happens is still unknown since the lock-up happens at random stages during the booting sequence. The only solution that I know of for now is to simply do a soft-reset repeatedly until the device boots up properly.
Click to expand...
Click to collapse
This appears to be a common problem as seen from different posts. Thankfully things are ok after reset.

yes, after reset few times, it works... and everytime it hangs, need reset few times...

dopod900xxx said:
yes, after reset few times, it works... and everytime it hangs, need reset few times...
Click to expand...
Click to collapse
You might find this of interest - it refers to the problem of hanging after soft reset in the 2.01.08 WWE Rom:
jmallen said:
I had this problem also. I found pulling out the battery for 5 or more seconds solved this for me every time.
Give it a try. Good luck
Click to expand...
Click to collapse
It may be solved in later versions.

d_ranade said:
Try to enter the bootloader mode (power+light+reset). From what you have described it appears that you should not have problem entering the bootloader mode. Please remember that in bootloader mode yor screen is dark and only when you look very carefully you will be able to read the word "Serial" on the top of the screen and bootloader version number at the bottom. If there is inssuficient illumination in the room it is quite possible to think that the screen is blank. There will be no backlight. Once you are in the bootloader connect to your PC (before connecting please open Active sync on your PC uncheck the "Allow USB" connection in File / connection setting) Once connected the word "Serial" on the top of the screen will change to "USB". It is advisable to use only the original cable. Also connect the cable directly and not through a hub. Now reflash the rom and do a hard reset. I have faced problems by softreset after upgrade please try hard reset.
Hopefully your problem will be solved by a reflash.
Best of luck
Click to expand...
Click to collapse
boss ... please help me ..... i have a dopod 900 ..... but it can not enter bootloader or hard reset .... ditancap usb cable, charger lights flash .... Please help keep the boss. ... thank you

Welcome to forums
Have a read on my signature link, you´ll find a lot of interesting information to recovery your Universal.
Good luck,

flash with tomal roms

Welcome to forums
Tomal ROM´s are indeed fast and stable

manybe you can nmsm your original rom again

Try update bootloader to 1.01 _ttp://rom-update.ru/programs/dd48795954c166e9431f4127c130d474.exe

German Qtek 9000 CID unlocked, hardSPL'd
running MaxStegiROM
Tried to upload D-Two's ROM.
Everything went fine, upload 100%
then: upload error.
screen went black, no reset works
no USB or Serial to be read on dark screen.
Tried battery out (battery is charged), no reaction.
When connecting to PC the red charging LED lights up for
some minutes, then goes off.
PC says connected unknown device ain't working properly
(other Qteks are recognized properly)
Trying to re-flash gives connection error when pressing "update".
Any idea?

My Tmobile MDA is stuck in bootloader w/tri-colored screen!! CAN SOMEONE HELP?

I need help desperately. When I turn my phone on - it shows a tri-colored (Red-green-blue)screen (with small white at the bottom)
My phone was working just fine - but when I turned it on yesterday - it showed this wierd screen. In the top right corner, it says: RUU
In the red section it reads: IPL 2.26 & below that it reads: SPL 2.26
When I try syncing it - the computer does not recognize it. What can I do? I've looked at the site and searched for a solution. I stayed up almost all night trying to fix it, using MTTY (but no response from the phone). The only thing it does is show USB, when I plug it into the computer.
Other than that - nothing happens. I'm very exasperated. Can someone help me out?
Thanks

Have you first of all tried hard resetting the device?
If you have to no avail then the fact that your PC can still establish a USB connection with your device (Hence USB displayed in the bottom left of your device's screen)means you should be able to download the latest MDA rom update from the T-Mobile site and re-flash your device to get it back on it's feet. There is plenty of advice on the boards on how to re-flash and it is quite straight forward with the original signed ROM's (no unlocking required)
I hope this helps you in some way and if anyone can provide a link to the download needed please chime in.
C.

Did you try flashing a new ROM recently? A failed flash can cause that to happen. If not, download T-Mobiles ROM and reflash it and it should go back to normal. Unfortunately that means you'll lose any info that you had on there so hopefully you have it backed up. Before you do that though, make sure it's not doing that because you're accidentally pushing the camera button in while your rebooting your phone. I can see where that would happen accidentally because I'm constantly looking down at my phone only to notice the cameras activated because I accidentally hit that button.

Thanks a lot. I'll give it a try and see what happens

I can't get activesync to connect w/my device! Everytime I try - no luck. I've tried the MTTY and still nothing. Can anyone suggest a way for me to use? When I connect the MDA to the computer - it registers in my device manager, but Active sync won't identify it??!???

You do not need to be connected to active sync (if you're in bootloader mode) to flash an original signed ROM. Just connect you device to the PC, If your device has the tri-colour bootloader screen with USB listed in the bottom left hand corner of the screen (like you said in your first post) you should be able to reflash. Just run the Installer that you have download from the T-mobile website and it should perform the reflash. Forget about active sync for the moment until you get your device up and running again. It really is quite a simple operation. If this does not work for you, you're device might have a genuine fault. I feel confident it should work though as i have been in this situation myself with the MDA-Vario.
P.S What type of device do you have and which country are you in? This may enable me to help you a little more in finding the correct ROM if you don't already have it.
Do let us know how you get on
Cheers
C.

I have the MDA and I live in the USA
thanks for all of your help. I'm still trying - but nothing seems to be working

Did you download the T-Mobile ROM from their site and try to reflash it? If you did, what happens when you run the update exe?
Don't worry about not connecting to activesync right now, if you're in bootloader mode it wont connect.

Here is a link to the T-mobile MDA (USA) Get Software page. you'll have to enter your phone number to get the software you need. Its a big download (Approx 50MB) so be patient. There are also instructions on how to perform the upgrade there.
Good Luck and let us know.
C.
http://www.t-mobile.com/wmupgrade/

crashed/frozen. wont boot (FInixNOver) - cant reflash!

Hi guys.
I was using the installed the FInixNOver 3.0.1 ROM onto my SPV M700 and it was great. I've had it for about 2 weeks without any problems.
Last night I looked at my phone, only to realise that it was completley dead. This didnt shock me to much because the battery was running low, and i decided to let it die completley before recharging it again.
I charged my phone overnight and switched it on this morning, but the phone would freeze at the 'FInixNOver' splash screen (the numbers at the bottom of the screen would appear overlaying the splash, but the phone wouldnt go pass this point).
The only way to turn off the phone from this state is to eject the battery. I have tried removing the sim card, turning it back on in as many ways as possible but to no avail. I am able to get to the TriColor test screen (im running IPL-0.50 / SPL-1.30.Olipro) but with all the custom roms available, they all use the ROMUpdateUtility which requires the phone to have established an activesync connection initially (but this would mean my phone would have to be 'on completley' - so this is catch 22.)
For the record, my phone/battery died while my wired handsfree was attached (dunno if thats of any interest to anyone or the rom baker).
But it looks like the only way i'll be able to flash my phone is by finding a way to install the .nbh file without using the RUU method. Because I can put my phone into test mode manually.... any help or guidence would be very much appriciated.
Thanks.

Ok can you get it into bootloader? power/camera buttons and reset?
sorry didnt read fully.
right get your device into bootloader first,
then open active sync (are you using xp)
then open connection settings and disable usb connection,
put your device into bootloader mode, then run any rom upgrade, i prefer the WM6.1 pdaviets from HERE (Username: PDAVIET / Password: pdaviet)

Your pda does not need active sync with ruu's, so no catch 22. if you turn off usb connection in active sync, you can still run ruu and it will be recognised, unless you are using vista, where you need to change your HTC SYNC drivers.

Thanks for your quick response...
Yes I can get into boot loader using the power and camera buttons (or holding the power and camera buttons when resetting the phone)...
When the phone is in boot loader mode, active sync doesnt even detect the phone anyway, but nevertheless, I have followed your instructions and disabled the USB Connection. (BTW, yes i am using XP)
The phone is still in boot loader mode, so now i try and execute the ROMUpdateUtility.exe and go through the steps, at the 1st step i tick the tickbox and click next, and the 2nd step i tick the tickbox and click next. (this step says DO NOT enter the bootloader manually? - but i have havent i?) anyway, when i click next, it says... "Verifying the information on your Trinity... Please Wait..." for about 10 seconds, and then i get a message "ERROR [260] : CONNECTION"
What am i doing wrong?

Huumm.. why dont you flash your phone throw the sd card??
Read this link:
http://wiki.xda-developers.com/index.php?pagename=Trinity_SDCardFlashing

try to flash your phone with some official rom and after that flash it with any other you want!

manos_23 said:
try to flash your phone with some official rom and after that flash it with any other you want!
Click to expand...
Click to collapse
I would recommend this option above, to be safe, i usually get them error messages when the battery is below 50% or sometimes i try it again and it works. it does state do not manually enter bootloader but i always do it this way.

also make sure active sync is not still running in taskmanager under the alais: wcescomm.exe and WCESMGR.exe, end them both.

I've just tried using an official ROM, but the problem still occurs with the 'connecting'. It doesnt seem that the computer picks up a connection to the phone whatsoever.
Should i be concerned that at the bottom of the bootloader screen it says "serial", is this correct?
Im starting to get annoyed now.

Bye,
the bottom of the sreen mast say "usb" not serial.

it seems there is a problem, if it states serial. as it should say usb. try THIS

Seems like the problem was that my USB lead was loose and made a bad connection, hence why the bootloader showed 'serial' and not 'usb'... as soon as i wiggled it and heard the 'connection noise' in windows, i knew i was good to go, and so using the RUU worked fine to reupdate my phones ROM.
Thanks for your help.
My only question is that why did it happen in the first plave?

WIZZKID - I just saw your post here now. I have to tell you that I also saw "SERIAL" at the bottom of the bootloader screen and not "USB". As I said I returned it to get another phone but maybe I will try something else for now instead of a P3600i. I will monitor your thread to see how it turns out for your phone, because it seems that we have the same problem.

if you see "serial" instead "usb" your problem is in the usb cable, usb port from your computer or in the usb connector from your trinity!!!!!
I was having the same problem that you have!! my problem was from my usb from mine trinity!! see if the conector is at good conditions !!!

Well as some of you may know, I got my Trinity replaced for sticking at the WM splash screen after a few days. This second one - I have had it ONE night - and the same thing has happened with incomplete booting. This time I have been trying all night to flash the phone to an official ROM, but I cannot do it (apparently) because I can't establish a connection via ActiveSync. When I stick the data cable in while in bootloader I see SERIAL replaced by USB and when I try the flash I get a "270" error (cannot connect to phone) and the phone re-boots to the sticking plash screen. What should I do now?

ladies and gentlemen...
we've got a lot of mixed messages in this thread.. please make sure you're posting the right thing. no need to disable USB when manually going in to bootloader to flash (at least in xp).. Also, you can ignore the part of the RUU that says 'do not manually enter bootloader' (you should really read the guide on my site)
foxuniform- can you please give some details..
1) are you running xp or vista
2) have you flashed hard-spl? if so what version?
in the mean time, try a couple of things.. first, flash hard-spl (even if you already have it, but from the sound of it i think you don't have it on your device).. if that works, try to flash an official ROM. Can also try to use splxploit, then flash hard-spl, and then flash official ROM (there's a guide on my site if you're unsure)
please post your results
*edit*
here are the steps for SD card upgrade, but i HIGHLY recommend flashing Hard-spl first..
try to do it from SD card. how?
Extract the .NBH file from your prefered ROM upgrade: In windows use winrar (right click) to extract the contents of the exe file. In Linux / MacOS use cabextract (http://www.cabextract.org.uk/) .
Rename the .NBH file to TRINIMG.nbh and copy it to the root folder of your miniSD card.
With miniSD card inserted on the phone, start the bootloader (hold Power button on right side and Camera button at same time and stick with stylus in RESET on bottom).
You should see the screen pictured on the left, confirm flashing on screen by pressing the power button.
Flashing might hang after some time but this is normal. Just wait. Complete flash takes about 30 minutes, so check your battery or connect to charger before the flashing process starts.
When flashing completes soft-reset your device.
Make sure your SD has FAT32 and has no label. There have been reports that if SD has a label the bootloader can not access the TRINIMG.nbh

racerx_ I have carefully read your response and suggestions, and thanks for your expertise input on the matter. I am fairly new to this stuff so read below carefully as you may find errors in the way I tried to go about doing what I was hoping to accomplish.
First let me answer your questions. I am running Windows XP. The phone is in it's completely natural state in that I have not flashed it in any way. The ROM I was TRYING to flash to the phone while it was not starting properly (this is where I manually entered bootloader) is an official ROM from the HTC website (please note everyone that when I registered my P3600i on the HTC website it came up as the Dopod 810). Anyway, that never worked. ActiveSync never detected the phone (and I guess that's the reason I could not do anything as far as flashing goes). I HARD-RESET my P3600i and it booted normally. I re-installed all the stuff I had on it, from memory card to various .cab files, and the phone is working beautifully thus far. I will report if anything funny happens again.
I have to ask you racerx_, if I CAN flash hard-SPL on the P3600i according to the lovely guide on www.trinityguides.info. I have been of the opinion that things don't work for the P3600i as they did for the P3600, and that has been echoed by many P3600i users on this forum who are ready and waiting to try out some cooked ROMs (myself included).
For the sake of record, my phone is running rom version 3.00.707.17 and radio version 1.46.00.11. I patiently await your response.

woaaahhh..
i didn't notice the 'i' in your previous post... yeah, as far as i know, these ROMs are not flashable on your p3600i.. sorry..
**correct me if i'm wrong somebody**

Yeah I kinda thought that would be your response. By the way - do you think that this phenomenon of sticking at the Windows Mobile splash screen (both the P3600 and P3600i models apparently) has anything to do with something users do with the devices, or you figure it's an inherent software glitch of some sort? I am wondering if I should try a different model or hold on to my P3600i? Hope it's not something that'll happen again - I fly for a living and it's not gonna be good to have the thing screw up on me away from base - I really count on it for everything from casual keeping in touch on Messenger to viewing my work schedule. I love the Trinity though - it's one of my all-time favourite HTC phones.

hmm... i don't think its inherent in the Trinity.. (not a hardware issue.. in my opinion)
its been a while since i followed the posts on it, but always seems to be software related.. sometimes ROM-specific problem. Personally, i've probably flashed as many ROMs as anyone and the only time i ever encountered problems was with the official HTC WM6 ha.. go figure.. I think ppl did find that hard resets before and after flashing are helpful as well..
i love my trinity, and there's not much else on the market to make me want to trade it in (is it just me, or have pda's kind of stopped getting cooler).. i'd stick with it..

Tried to upgrade from WM5 to WM6 and now my excalibur starts in tricolor mode!!!

I'm the newbiest of them all, I think I bricked my brand new Excalibur!!!
Sorry if I'm posting in the wrong place, but I need heeeelp!
O.K., here it is:
I just downloaded kavana's 080314 WM6.1 installer for the HTC Excalibur, I ran the exe and followed instructions, afterwards, the ROM app opened and started upgrading the phone but it got stuck at 1%, it made be go thru the recovery process several times (unplug, turn off, disconnect battery, turn on) but it always started on tricolor mode and always got stuck on 1%, after a third recovery process the ROM app just quit and left me hanging on tricolor mode!!!
Activesync won't connect now, I try to run kavana's exe again but it doesn't recognize the phone either, the phone is on, conected (windows makes the usb sound for connection) but it is not recongized, it's as if it's not plugged.
It is stuck on tricolor mode and I don't know what to do!
Please help me!!!

Try the dicussion thread "Bricked my T Mobile phone" there are plenty of answers there.

Will this work?
I saw this on said thread, but I presume it applies for a Herald phone, will it work?
The tricolor mode is "bootloader mode"?
Isn't there some sort of restart that can fix it?
Can someone elaborate on this? I'm really a super-noob!!!
"Try a SD card flash to unbrick your device
This is how:
MAKE SURE THE HERALD IS FULLY CHARGED BEFORE STARTING THE PROCES
#01 Download your original RUU
#02 Download (if not yet installed) WinRar and install
#03 Copy your full sd micro card to your harddisk and format your card with FAT 32
#04 Rightclick the downloaded exe file with your original RUU, click Unpack here
#05 In the map the will be created you will find a file (or similar) called RUU_signed.nbh. Copy this file to your formated sd microcard.
#06 Rename the file to Heraimg.nbh
#07 Get your Herald into bootloader modus by pressing the comm manager button and the camera button and pressing the reset button at the same time. Do not release both buttons until your in bootloader.
#08 Once in bootloader pop in your sd micro card.
#09 As soon as your card is popped in the screen will say something like "Reading SD card". Wait it out till it says "Push button to start" and slide the indicated volume slider down.
#10 The Herald will start the flashing proces. Wait it out till it says "Press any button" and hit the send button.
#11 Perform a hard reset
#12 Voila! Your back in business"

velascoperroni said:
I'm the newbiest of them all, I think I bricked my brand new Excalibur!!!
Sorry if I'm posting in the wrong place, but I need heeeelp!
O.K., here it is:
I just downloaded kavana's 080314 WM6.1 installer for the HTC Excalibur, I ran the exe and followed instructions, afterwards, the ROM app opened and started upgrading the phone but it got stuck at 1%, it made be go thru the recovery process several times (unplug, turn off, disconnect battery, turn on) but it always started on tricolor mode and always got stuck on 1%, after a third recovery process the ROM app just quit and left me hanging on tricolor mode!!!
Activesync won't connect now, I try to run kavana's exe again but it doesn't recognize the phone either, the phone is on, conected (windows makes the usb sound for connection) but it is not recongized, it's as if it's not plugged.
It is stuck on tricolor mode and I don't know what to do!
Please help me!!!
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I believe you didn't application unlock it first. I had same issues. I finally got it to load. I don't think you bricked it. Remove battery wait a few seconds and restart phone

timothyjok said:
I believe you didn't application unlock it first. I had same issues. I finally got it to load. I don't think you bricked it. Remove battery wait a few seconds and restart phone
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Already did that... still on "brick" mode...
Question: is my warranty still valid? I bought it 3 days ago.

you can solve simply to launch original upgrade to wm6 rom

glenbo said:
Try the dicussion thread "Bricked my T Mobile phone" there are plenty of answers there.
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Do try these procedures first. I'm just throwing it out there but if you try again it is probably a better choice to flash to WM6 first. Then try flashing to the 6.1.
I'm sure you can return it but come up with a believable excuse.

Yes, You Are Correct!
pfunkside said:
Do try these procedures first. I'm just throwing it out there but if you try again it is probably a better choice to flash to WM6 first. Then try flashing to the 6.1.
I'm sure you can return it but come up with a believable excuse.
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Yes, that is the correct path for him to take, install a 6.0 ROM first, before installing a 6.1 ROM. I suggest he install the T-Mo official wm6, just to get things started in the right direction again.
(1) If the device is still in the tri color mode (bootloader mode), that's a very good sign, it's not bricked. Connect the device to your PC via active sync in the tri color mode, you may think that the device is not connected to Your PC but it is, it may not look like it's connected, run the official T-Mo wm6 ROM RUU WWE, it will install on your device as long as your device is in the tri color mode.
(2)Once you get the wm6 ROM installed on your device, you must first SDA_ApplicationUnlock your device, next you want to Certificate AppUnlock and SurrealApplication Unlock your phone. Now, the reason you are doing all these unlocks are because you coming off the T-Mo wm6 ROM.
(3)After all this have been done, it now ok to try to install the 6.1 ROM on your device.......!

Great support!!! But now comes the obvious question from the n00b of the n00bs!!!
Got it, now the big question is: how to flash to WM6?
Is it done by the steps I posted early? (formatting SD, etc.)
Also, where do I get the T-mobile RUU?
Finally, there are a few things you should know, my phone was bought in Mexico, under the cellphone company Movistar (Spain's Telefonica and I've heard U.S. AT&T), it had WM5 before I "bricked" it (hehehe).
When I turn it now, a few miliseconds before the tricolor screen I can read in the phone a "waiting for SD card" message when the tricolor screen comes on, I get this version of RUU 1.15.000.
I appreciate all your help, as a contribution to this amazing community, when I get thru this, I hereby commit myself to write a fully understandable guide for noobs with the same problem (not too long).

T-Mo Wm6
velascoperroni said:
Got it, now the big question is: how to flash to WM6?
Is it done by the steps I posted early? (formatting SD, etc.)
Also, where do I get the T-mobile RUU?
Finally, there are a few things you should know, my phone was bought in Mexico, under the cellphone company Movistar (Spain's Telefonica and I've heard U.S. AT&T), it had WM5 before I "bricked" it (hehehe).
When I turn it now, a few miliseconds before the tricolor screen I can read in the phone a "waiting for SD card" message when the tricolor screen comes on, I get this version of RUU 1.15.000.
I appreciate all your help, as a contribution to this amazing community, when I get thru this, I hereby commit myself to write a fully understandable guide for noobs with the same problem (not too long).
Click to expand...
Click to collapse
Is your mobile device still in the tri color mode, if so just connect it back to your PC via active sync, It will accept the download! OK you can get the T-Mo wm6 at T-Mo's website, if not I will send you a link with the T-Mo wm6 RUU. Don't panic, you are still in the game.......!

Update!! Phone unbricked but still on WM5!
Ok... I used this ROM: HTC_S620_WWE_1.27.405.1_4.1.13.44_02.94.90_Ship.exe
It went thru the upgrading process but got stuck at 3%, anyway, it finished with a message like "this ROM cannot be used for your phone" or something and restored WM5.
Now I will follow instructions on the thread: "The Full Guide To Upgrading From Windows Mobile 5 to 6" and I'll be posting my acomplishments on this thread.
Question: The reasons for me not being still able to upgrade may be:
1. I haven't unlocked phone,
2. My phone is for Mexico and cellphone co. "Movistar", or
3. I'm running Windows XP as a virtual machine (via parallels) on an intel Macintosh and somehow there's a problem with the USB drivers.
I'm rooting for option 1 (but kavana's upgrade was supposed to already unlocked it). Option 3 maybe but then, why do I get Activesync to run? Option 2 would be a bummer!

T-Mobile WM6 RUU WWE ROM
Get the T-Mobile official Wm6 RUU WWE Rom here http://www.mediafire.com/?0vtw32zmuz3 ......!Oh! I throught you had a Excalibur.....!

Just can't seem to upgrade WM5 to WM6!
Iv'e tried the T-Mobile ROM and the HTC ROM and I get an: "invalid vendor id"
I tried every step on the aforementioned thread, even de CIS unlock, and still no luck... again, my vendor is movistar/telefonica/cingular.
Any thoughts?

Your Answer Is In jockyw2001 Thread
velascoperroni said:
Iv'e tried the T-Mobile ROM and the HTC ROM and I get an: "invalid vendor id"
I tried every step on the aforementioned thread, even de CIS unlock, and still no luck... again, my vendor is movistar/telefonica/cingular.
Any thoughts?
Click to expand...
Click to collapse
A easy frix, but read the instructions very carefully, jockyw2001 thread is located in the sticky section. What you are looking for will be in post #1.........!

New Instructions
Run the Excalibur Uspl-CID ByPass.zip, extraxt on your PC and open it there, you will see several file folders. Open the one that say (uspl) MS-Dos batch File, follow on screen instructions by pressing any key. This time when you see the white screen on your device do not panic! Run the HTC WM 6 ROM, this is done while the screen is still white on your device. Just follow the on screen instructions on your PC.............!

Now I definitively bricked it!
I ran the CID unbloker, screen went blank, ran the ROM, it got to 16% and made me do a recovery, after the recovery it gave me the same "invalid vendor id" message and it automatically restarted the phone, but...
The restart stopped at the HTC intro screen!! I've restarted it several times and it just stops on the first HTC logo screen... even a hard reset won't fix it!!!
HEEEEEEEEEEEEEEEEEELP!!!

Here is a visual aid.
You are not reading into detail. Use the Tmobile rom instead of the HTC Rom.
http://forum.xda-developers.com/showthread.php?t=368998&highlight=Jamerican

Still Bricked!!!
Yeah!!! superb visual aid!!!
I just wish I had seen it before I bricked it!!!!
This is the current state of my phone: I press power, I see a white screen with the HTC logo in the middle, the phone vibrates, still the same HTC logo... and it is stuck that way! I can't turn it off, I have to take out the battery!!
I've tried a hard reset, same thing happens! It stays stuck on the HTC logo screen and I'm forced to pull the battery out for the phone to shut down.
It is obviously not recognized in any way when I plug it to the PC's USB.
What made this happen? HTC Generic ROM got stuck on 16% before telling me "invalid vendor id", restarted the phone and voila: brick!!
Boy, I wish I was back in the tricolor mode!!!
IS THERE NOTHING I CAN DO?
I'm seriously thinking about going back to the vendor on monday and saying: It was like this when I woke up (I just bought it three days ago!!!)

If it gets that far, it doesnt seem totally bricked, ima PC man, so this may be off, but it seems like some kinda bootloader error on the phone itself....IE, the HTC screen is all that the bootloader tells the phone to load. Have you tried forcing the phone into bootloader mode?

I Looooooove Google!!!
OK... I found a turnaround for the problem... got it to go to bootloader mode!!!
Whenever something like these happens to you this is the hard way to put your excalibur/dash in bootloader mode:
1. Take out battery and sd card;
2. Plug your USB cable to your PC (not yet to the phone)
3. Press and keep holding the SIMB. key (the one with the camera next to the space bar)
4. Plug your USB cable to your phone (while still pressing the SIMB. key)
5. Voila: You are in bootloader mode!!
This was gotten for a 15 min. search in google!!
Now... I'll keep going with my WM5 to WM6 upgrade...