Develop Bugs

Can't read text messages on Dash 6.1 - Only Header

I searched all the forums about this issue but all I can find is things dealing with setting up text messaging. I have no network problems with data, text, or voice I just used the HTC network wizard.
Whenever I get a text message I can see the the beginning of the text in the selection screen but when I click on it the message is blank? So I can't read the whole text. I searched this Forum but couldn't find any people with similar problems. It seems to send them fine I just can't read the whole message for some strange reason. I have been clearing my memory and then flashing my Tmob Dash for the last three Kavana releases, they all exhibit this behavior. Any help appreciated with my problem.

What Rom are you using?

jdoggraz said:
What Rom are you using?
Click to expand...
Click to collapse
Kavana 080408. The texts that I get show up on the main screen with a little bit of the text but when I click on them they don't show anything. I tried pressing all the buttons I can but it doesn't seem to do anything.

See is UNthreading them helps.

Uhm, just a silly guess here, but next time you're on the blank screen, click menu (right softkey) > 5 (Folders) > change to inbox, at least if it's not on inbox already. My friend changed his to sent and couldn't figure out why he couldn't see new ones either hehe

I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading. Also MMS can be viewed and sent normally. Just whenever I try to send or read a recieved text I have problems. When I try to send a text it doesn't let me type anything in at all. Not recipient and not the body of the text.

No I have already gone to all the folders. The inbox folder is where I can see the messages. You can read the begining of them, and who it is from but when you select one it doesn't show anything.

I had the same issue before, the problem disappeared after I uninstalled CE-Star (Chinese-reading problem).. do you have it installed?

Yianaki said:
I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading.
Click to expand...
Click to collapse
Check in Accessibility Folder for unthreading.

DON'T Turn off the Damn active x
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.

Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
I am glad to hear that you fixed and resolved your problem, and haha I hope that Kavana makes another Rom, he is awesome. But then again I got to thank Ricky for this rom to I love it.

hello i am having the exact same problem i checked all advice given i.e. make sure it is on inbox folder, check ie active x is enabled, and no change.
any advice

also when u do see the message headers like yianaki but when you select the message and then press a soft key it says"message cannot be signed and/or encrypted"

You need an encryption key for your email and you don't have it on your dash email, maybe. Just a guess. Is there documentation as to what you need to set up your email. What steps did you need to take to get your email on your home computer.

i actually have kavana 6.1 version 080408 so i just used the connection setup for US tmobile. and it was working previous to this problem. i did a hard reset now and its back to normal for now

SWEEEET!
Thanks "Y" you saved my life, I had the same problem. Keep Active x controllers checkmarked "On".

change IE option.
I had the same problem only can view the header of a msg, but can
t see the content. Here is what I did to solve it: go to IE\tools\option\general\encoding\change to Unicode

Cant Open Text Message.
Hi, I'm from Jamaica, I bought my HTC S621 from Digicel Jamaica [here]. I followed the instructions and installed WM6.1 80408 Kavana and it was totally amazing, I did it on Saturday and it worked great, everything was working GREAT. On Sunday I realized I was unable to open my text messages for viewing. When I click Text Message, the colour wheel shows and it starts to open then it closes. I did all the suggested this in this thread but nothing works, any more suggestions please, I really need to send text messages to my work crew and this is a major hindrance. I dont know how to soft or hard reset and would like to try that first, any other suggestion would be great. Thanks.
PLEASE dont laugh or throw tomatoes, I fixed it. In my attempt to load a Yahoo messenger app I installed an SMS application that was causing the issue. Problem solved, sorry to be a bother.

Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
Just wanted to voice my agreement with Yianaki about "Never turn off Active X controls". The whole issue lies in the fact that the text messaging app is basically an Active X control. But I wanted to add the reminder that you need to make sure that the "Text Messages" app gets closed then reopened after you make the change, or it will not appear to work. (Use the task manager/celetask to close it)
I had the exact same problems with text messages: I could send an MMS, receive an SMS, but not send an SMS. When a text message came in, it showed up in the list as expected, but an attempt to view it resulted in a blank area with no useful menu options. I also couldn't send text (SMS) messages out because the create-new-SMS screen was blank and non-functional. It has nothing to do with the threaded vs unthreaded Accessibility settings for the phone, nor do you need to worry about configuring your WAP settings (GPRS and MMSC Settings); the "Connection Setup" app takes care of everything for T-Mobile perfectly. It's all an Active X issue.
PS: This is all on Ricky's v24 "Vanilla" ROM of WinMo 6.1 running on a T-Mobile Dash.

Problems with Outlook & You Tube

I have now had my TP2 for nearly a week and I am generally very pleased. However, there are a couple of problems that may be me or may be the phone that I have not in my ignorance been able to resolve.
Firstly with the calendar, if I enter a new appointment with specific times it shows on the home page and in the month and day display. If I make it an all day appointment of a reoccurring appointment it is not displayed and I have to disable Touchflo to get into the full calendar to find the appointment. This means the only way I am able to see appointments entered is if each is entered daily with specific times. Pretty useless if I have weekly appointments for the year (I would have to enter individually 52 times) or all day appointments / reminders.
Secondly, the You Tube application comes up with an “Unable to find a network” error message when ever I try to run it. I have no trouble with PIE, Opera, e-mail etc, only you Tube. (If I go to You Tube in PIE or Opera all is fine, it is just the You Tube application causing problems.
I have searched but have not found any postings that seem to answer these problems. Any help is gratefully received.
The Phone has an unlocked HTC standard rom on TMobile UK.
Many thanks
KJR

Update
I spent my lunch resetting and then hard resetting and seem to have calendar working properly. I backed up and restored and it still works OK, which is odd (but pleasing) as I would have thought I would be restoring what ever the problem was.
I still cannot get the You Tube applet to work and can find no setting that would allow me to alter how it finds the network.
KJR

You might have the proxy server setting active in advanced network settings, just remove the tick box if you do

namaste74 said:
You might have the proxy server setting active in advanced network settings, just remove the tick box if you do
Click to expand...
Click to collapse
Yes, that is necessary.
Also, with T-Mobile UK, you have to ensure their 'content lock' feature is disabled before the Youtube app will work. New T-Mobile accounts have content lock enabled by default (to protect minors from certain 'entertainment' sites). To remove the lock, you can either log into your T-mobile account online and follow the 'Phone settings' link, or call customer services and get them to do it.

Thanks
I checked proxy settings and they are disabled. It is not a major problem, just an annoying niggle as I can access You Tube via PIE etc. but it seems odd that the applet deesigned especially for the job doesn't work!

I had Youtube working out the box on T-Mob but couldnt get the facebook app or Microsoft MyPhone to connect.
I ended up setting up a second data connection with the settings:
general.t-mobile.uk
user
pass
And everything else left blank and on Auto and they then connected ok. Give that a shot and see if it helps.

I had the same youtube problem. It seems to be solved now, what I did was connect via wifi (which worked fine) and when I turned wifi off and connected over the air it worked.

email being hidden/deleted after X days??

Hey, my boss and I just got the Rhodium and I am in charge of setting everything up to his wishes. However, we seemed to have run into something strange: the email on his phone seems to be hidden or deleted after a certain amount of days.
He is connecting using IMAP and all the mail is still on the server, but this morning his phone seemed to have hidden/deleted all mail from 3 days ago and before.
I can't find anything relating to these settings in the phone, can anyone help me with this problem?

You will need to alter the settings which can/should be found as:
Go to the email screen where you would read your mail. While there go through the following options:
Menu -> Tools -> Options -> [select the required account] -> send recieve schedule
From there the option is available in a drop down menu.
Hope that will work.

they aren't hidden, but deleted. But it's just a copy. the idea is that you don't need all the emails, only the recent on on your phone. it could (if you work with a lot of attachments) fill your memmory.
But waht music art1st said, you can said you want the email from the past 3 weeks or some other period.

Thanks a lot, I managed to find the settings now. I was a bit confused because the phone is in Dutch and I am only really used to running all my OS's in English so things were a bit difficult to find.
What you said worked perfectly though!

i had the same problem, and the solution was changing my configuration to IMAP not POP

emails
may be some one had this problem as well:
When you receive an Outlook e-mail message that was sent by using a russian version of Windows mobile, the name that appears in the From field may not appear correctly.
Email is ik, i read all and topick appears ok, but person name and address are shows like lots of letters: "njdnfjdnjfnd" if i press on it them it will show me the address.
On TP1 i didnt have this problem. but in TP2 i have it and i dont know how to fix it.
Thank you for help in advance.

MMS Messaging for 3VOLUTION SERIES 3VO.1.40.070109 ?

I've installed the 3VOLUTION SERIES 3VO.1.40.070109 and I noticed that although I can configure the MMS settings in GPRS, I can't configure the additional options required in the MMS settings (per T-Mobile's instructions) as these options do not exist.
I also tried the ArcSoft software, although it installs it seems to be only designed for PPC's or Windows Mobile Professional as the menus bleed beneath the S621's screen size. Although I was able to configure it, I couldn't confirm my settings and exit the screen.
I also tried the later ROM, but I experienced too many issues with my Internet connections that I didn't experience with the earlier ROM.
Are there any options for establishing the required MMS settings with this ROM or is there a WM6 Standard version of ArcSoft that I could use to enable MMS settings to work?
Thank you,
Tim

what countries tmobile mms setting do you need? perhaps then we can help find you a solution. you should be using the 3VO.2.00.071809 release since it is the most recent and is nearly flawless. although ookba had made and additional settings cab for earlier version for mms setting. i'll send you the cab in a pm if you don't want to reflash to the newest version

I have T-Mobile USA, came over with my HTC-S621 from Suncom. The settings are configured in the 'settings, connection, gprs area'. But in the actual MMS area which is now threaded with SMS, there is no longer an option to input the required settings. The option just no longer exists... must be a 6.5 feature or something.
Thank you,
Tim

attached cab here since i couldn't send it to you.

Thank you! I'll try it out and let you know.
Tim

tmcdoniel said:
Thank you! I'll try it out and let you know.
Tim
Click to expand...
Click to collapse
if it doesn't work you should reflash to the latest version and set you connection setting the tmobile usa. it should fix everything from that point. i got my phone in israel and the settings work fine with tmobile usa. additionally if you don't want to flash again reset you connection with the connection setup found in the start menu and restart your phone.

I installed the update, but the '3VO Settings Update.cab' file doesn't seem to address the missing MMS settings field.
Here are the T-Mobile instructions.
T-Mobile MMS Settings:
Setting up the data account <---- This portion is available for setup.
1. Tap Start.
2. Tap Settings.
3. Tap on the Connections tab.
4. Tap the Connections icon.
5. Tap Add a new modem connection under T-Mobile GPRS.
6. Enter PictureMessaging in the Enter a name for the connection field.
7. Tap to select Cellular Line (GPRS) from the Select a modem drop down list.
8. Tap Next.
9. Enter wap.voicestream.com in the Access point name field.
10. Tap Next.
11. Tap Finish.
Setting up the MMS profile <--- this part isn't available in the new ROM.
1. Tap Start again.
2. Tap Messaging.
3. Tap Menu.
4. Tap MMS Configuration.
5. Tap the Servers tab.
6. Tap New.
7. Enter PictureMessaging in the Server Name field.
8. Enter 216.155.165.050 in the Gateway field.
9. Enter 8080 in the Port number field.
10. Enter http://216.155.174.84/servlets/mms in the Server address field.
11. Tap to select T-Mobile GPRS from the Connect via drop down list.
12. Tap to select WAP 2.0 from the WAP Version dropdown.
13. Tap OK.
14. Scroll to PictureMessaging and tap Set As Default.
15. Tap OK.
The new MMS profile is now configured and ready for use.
Any other ideas?
Thank you,
Tim

These are not present in the NRG27 Energy 6.5 ROM either. This is the first I heard of these setting too. Although that does not mean much since I have never used picture messages.

I just go to start/accessories and run the connection setup, set my phone to USA and T-mobile and it works as it should...my MMS messages go through just fine

Maybe posting this in the correct thread would be a good idea??
There is a "MMS Settings" selection in Settings.

wulfie66 said:
I just go to start/accessories and run the connection setup, set my phone to USA and T-mobile and it works as it should...my MMS messages go through just fine
Click to expand...
Click to collapse
Took the words right out of my fingers. Thank you.

ookba said:
Maybe posting this in the correct thread would be a good idea??
There is a "MMS Settings" selection in Settings.
Click to expand...
Click to collapse
I posted it here because once a thread gets as large as yours a post can get lost in the 'noise'.
I did look for a MMS Settings page under settings, but I can't find one. I also tried the Internet Connections Wizard but that didn't work for me. In fact, using that messed up my other connections.
I used my SbBackup to restore it back so that my Internet would work again. However, I really don't think it's necessarily your ROM, I think that perhaps my SUNCOM Sim Chip doesn't want to cooperate with T-Mobile or something.
But I was hoping to find the menu page to configure the settings in MMS to try again, but it seems in WM6.5, Microsoft didn't think they were needed.
I would just run into a T-Mobile store and see if they could help me, but I don't think they would want to help me since I'm not on a ROM that they'd customarily support.
With exception to the MMS, everything else is working great!
Thank you,
Tim

tmcdoniel said:
I posted it here because once a thread gets as large as yours a post can get lost in the 'noise'.
I did look for a MMS Settings page under settings, but I can't find one. I also tried the Internet Connections Wizard but that didn't work for me. In fact, using that messed up my other connections.
I used my SbBackup to restore it back so that my Internet would work again. However, I really don't think it's necessarily your ROM, I think that perhaps my SUNCOM Sim Chip doesn't want to cooperate with T-Mobile or something.
But I was hoping to find the menu page to configure the settings in MMS to try again, but it seems in WM6.5, Microsoft didn't think they were needed.
I would just run into a T-Mobile store and see if they could help me, but I don't think they would want to help me since I'm not on a ROM that they'd customarily support.
With exception to the MMS, everything else is working great!
Thank you,
Tim
Click to expand...
Click to collapse
the reason why people think that a post will get lost inside of any thread is 'cause people don't search, or search inside a thread. If a thread has 100 pages and anyone has a question, but doesn't want to sit thru 100 pages, they should use the search this thread feature a the top, that's available when you're reading a thread, you do a search like any other time except this feature will only search inside the opened thread.
By making multiple threads with different questions about the same rom,app,system, bug, whatever, all it does when someone actually does a search, it gives them that many more results , that are gonna have to be read in order to find the answer.
That's the main reason for all of us to encourage everyone to please post questions on the proper thread, instead of making a new one.

[Q] unable to use browser but can update weather/fb/email etc?

I've got a bit of weird problem on HTC Desire.
I've noticed that whenever I'm using my mobile internet data (Vodafone Aus), I can't actually do any sort of web browsing, but I can use the facebook app, update the weather widget, retrieve email from hotmail + Gmail etc, basically everything that needs internet access except use the browser.
I've tried both the default and Dolphin HD with no luck - Google home page will load but that's only because its in the cache - I can't do any new Google searches etc.
I know the phone can access websites because I can browse the net when I connect to my uni's WiFi, or any other WiFi.
Wondering if there's some kind of mobile internet setting I should be changing that I'm not aware that might solve this?
I know I should call Vodafone and ask them to check if there's somehow a problem on my account on their end but figured I might ask on here first to see if anyone else has had anything like this happen before I do so - just so they don't turn around and tell me its the phone.
(when I went in to set up the plan, the lady specifically told me that they took no responsibility for their services working on a "non Vodafone phone")
Oh and I don't think its worthy to note, but just in case:
ever since I switched to the contract from pre-paid I haven't been able to send international text, despite having roaming activated. Since I switched plans when I got the new phone, I can't actually determine if its the contract, the phone, or both that's not letting me send (but I suspect its Vodafone - something else I need to hassle them about)
Any help would be awesome

Sounds like you don't have some settings. Give Vodafone a ring and see if they can send the correct settings to your phone. They won't take responsibility but they can help you like that since your using their service. If that doesn't work, have a look in the APN settings.

Meaple said:
Sounds like you don't have some settings. Give Vodafone a ring and see if they can send the correct settings to your phone. They won't take responsibility but they can help you like that since your using their service. If that doesn't work, have a look in the APN settings.
Click to expand...
Click to collapse
Thanks Meaple, I'll have a go, although Vodafone generally redirects you to their website where you input your phone model and it gives you the APN values you need to put in, which I have done.
Having said that, I can't send MMS with my phone despite having their APN values, so I know the MMS part must be wrong somehow
- I didn't think it could be the APN because the internet isn't completely inaccessible? Is it possible for apps to be able to use the net while the browser can't?

Never mind - Solved my problem.
In my attempt to fix my MMS problem way back, I changed settings around and stupidly added the "MMS Port" and "MMS proxy" as the proxy + port for internet, without realising the actual options for those two were further down.
- Deleted those, and went back and re-did the setup for the MMS as per vodafone instructions, setting up a separate "VF PXT" APN
(in my search for solutions I'd found a post somewhere saying you could combine the information for MMS and internet into 1 APN, and that's what I had done)
Cheers for nudging me to re-check APN settings, Meaple