Hey, my boss and I just got the Rhodium and I am in charge of setting everything up to his wishes. However, we seemed to have run into something strange: the email on his phone seems to be hidden or deleted after a certain amount of days.
He is connecting using IMAP and all the mail is still on the server, but this morning his phone seemed to have hidden/deleted all mail from 3 days ago and before.
I can't find anything relating to these settings in the phone, can anyone help me with this problem?
You will need to alter the settings which can/should be found as:
Go to the email screen where you would read your mail. While there go through the following options:
Menu -> Tools -> Options -> [select the required account] -> send recieve schedule
From there the option is available in a drop down menu.
Hope that will work.
they aren't hidden, but deleted. But it's just a copy. the idea is that you don't need all the emails, only the recent on on your phone. it could (if you work with a lot of attachments) fill your memmory.
But waht music art1st said, you can said you want the email from the past 3 weeks or some other period.
Thanks a lot, I managed to find the settings now. I was a bit confused because the phone is in Dutch and I am only really used to running all my OS's in English so things were a bit difficult to find.
What you said worked perfectly though!
i had the same problem, and the solution was changing my configuration to IMAP not POP
emails
may be some one had this problem as well:
When you receive an Outlook e-mail message that was sent by using a russian version of Windows mobile, the name that appears in the From field may not appear correctly.
Email is ik, i read all and topick appears ok, but person name and address are shows like lots of letters: "njdnfjdnjfnd" if i press on it them it will show me the address.
On TP1 i didnt have this problem. but in TP2 i have it and i dont know how to fix it.
Thank you for help in advance.
Related
I finally had an evening with WM6 LIVE and AS RECIEVED/ALWAYS on for emails and man is this QUICKKKKKKKK --- in terms of PUSH email its almost freakish fast.
I was sending emails from other accounts, specifically Yahoo and work accounts and BOOOOOOOOM it hit my 8525 almost instant...
Then - not sure if it was the reboot, or what, but I can no longer get those "as recieved" settings or anything other than MANUAL to stick for Email-SYNC.
Is there a new version or fix to make this work guys. Part of me makes me think this "could" be a server forcing those settings back to me but wanted to check.
I could not have been more impressed - it was lightning fast and I was feeling in love with hotmail again and thinking about forwarding to hotmail for that Push.
Advice? - thanks for anything ---- maybe there is a new version I just can not seem to find one.
Thanks all
Remove the settings from activesync (on your device). Now re-enter them and warm-boot the device:
to warm booth the device:
Press and hold the power button until the confirm box appears
Select Yes, the device will power down
power on the device as normal
Only thing i can think of is a soft reset was carried out before the settings took.
THANKS!!!
Man SO MUCH thanks for the quick response - I am trying RIGHT NOW!!!!
A million thanks - I am assuming they stick for you then correct?
Thanks!!!!!!!!!
mrvanx said:
Remove the settings from activesync (on your device). Now re-enter them and warm-boot the device:
to warm booth the device:
Press and hold the power button until the confirm box appears
Select Yes, the device will power down
power on the device as normal
Only thing i can think of is a soft reset was carried out before the settings took.
Click to expand...
Click to collapse
My settings just work as normal, when there is a change on either the server or my device they synchronise.
OK - Let me be more clear ok.
This is WINDOWS MOBILE LIVE - then the settings associated with LIVE. Here is where you set how LIVE aka Hotmail will be delivered, which is essentially HOTMAIL-PUSH... Which is freakin awesome......... However, the settings (and I saw this posted once before) they wont stick. It now defaults back to MANUAL only and not AS RECIEVED.
So the steps are -
1 - LIVE is installed
2 - Synch performs first time
3 - Then in PROGRAMS you adjust the live settings, one is SYNC and this is the issue.
I checked for a Registry setting on the device but could not find any to hard-set them there.
Just fyi
mrvanx said:
My settings just work as normal, when there is a change on either the server or my device they synchronise.
Click to expand...
Click to collapse
Wndows LIVE Sync Schedule
The Setting is:
Option #3 - Sync Schedule
Option is - Sync Frequency (AS ITEMS ARRIVE)
This is the one that allows Push to be received on the 8525 and won't stick. BUT - it did last not and not sure if it is being Server governed. When this was in place I've seen PUSH perhaps better than I have with a BlackBerry. AMAZING.
But now it just resets to MANUAL once you save it with DONE.
Any help on this one folks is much appreciated.
Same Problem - No settings stick
I am having the same problems with my Windows Live settings. Just went to play around with the Sync Schedule settings and it looks like NONE of the settings stick, not just the delivery frequency. I didn't even have to soft reset for the settings to undo. So this is definitely an issue.
I have Live set to sync emails, but NOT messenger and contacts.
I noticed this happening last week with LSVW and still doing it today with Black VI.
njmarchetti said:
I am having the same problems with my Windows Live settings. Just went to play around with the Sync Schedule settings and it looks like NONE of the settings stick, not just the delivery frequency. I didn't even have to soft reset for the settings to undo. So this is definitely an issue.
I have Live set to sync emails, but NOT messenger and contacts.
I noticed this happening last week with LSVW and still doing it today with Black VI.
Click to expand...
Click to collapse
I don't think it is really not sticking...it just shows as not sticking. I have noticed this back in wmxl 0.10 and even posted about it. Mine does not seem to stick either, but my hotmail stays constantly connected and shows up as pushed mail, even without settings sticking. the question I am dying to get answered? Are either of you able to get sound and onscreen notifications from windows live mail?
OK - I agree with you as well and noticed this after I posted. Oddly for some reason I was not getting some emails, dug, and saw nothing sticking but dont think that was the issue. I do as well see CONNECTED which makes me feel good.
Next - NO!!! I have tried like heck to see which alert ties to this but am not able at all as you mention to tie an alert/notification to the incoming LIVE emails.
Boy is this nice --- but a few items need worked out. I also wish somehow without servers that support Direct Push, I am in a major BlackBerry shop that I could get ActiveSync as middleware for PUSH. They removed the net option and I have tried every push option with not as much luck. I want ActiveSync with NET and PUSH/NetSync ....
cvbesq said:
I don't think it is really not sticking...it just shows as not sticking. I have noticed this back in wmxl 0.10 and even posted about it. Mine does not seem to stick either, but my hotmail stays constantly connected and shows up as pushed mail, even without settings sticking. the question I am dying to get answered? Are either of you able to get sound and onscreen notifications from windows live mail?
Click to expand...
Click to collapse
ckolibab said:
OK - I agree with you as well and noticed this after I posted. Oddly for some reason I was not getting some emails, dug, and saw nothing sticking but dont think that was the issue. I do as well see CONNECTED which makes me feel good.
Next - NO!!! I have tried like heck to see which alert ties to this but am not able at all as you mention to tie an alert/notification to the incoming LIVE emails.
Boy is this nice --- but a few items need worked out. I also wish somehow without servers that support Direct Push, I am in a major BlackBerry shop that I could get ActiveSync as middleware for PUSH. They removed the net option and I have tried every push option with not as much luck. I want ActiveSync with NET and PUSH/NetSync ....
Click to expand...
Click to collapse
Believe me I think I have looked at every possible registry entry and cannot figure out which one would fix this.
Anybody have the phone not waking up every once in a while after installing mobile live? It clearly what causes the problem because I used wm6 black 1.2 for a week and no problem then I installed live and my phone started hanging. Is there a solution for that problem?
I have two small questions. Hopefully they are eay to answer though I have had no luck so far finding if the answers are here.
1) In the mail / sms app the left soft key is "delete", can this be changed to "new" as it was in wm5 ?
2) In the nice new HTML email mode I get my emails fine, but the images don't download in the mail. Is it possible to stop each mail promopting and for it just to happen ?
May not be ROM specific but just in case, I am using Schap's WM6 Pro 4.31.
Thanks for reading
Dave
hi Dave, firstly, no you cannot change the button back. Well not that i know of. Annoying.
Secondly, i assume you are connecting to an msexchange 2007 server so that you are actually viewing the mail in html, a lot of people made the mistake of assuming that wm6 would give them html email through their existing ex2003 server.
I am guessing though that the images in the emails are being seen as attachments and are therefore not downloaded until you say so. Maybe you should tick the box to download attachments automatically and limit the size of them to something sensible. Probly dont want to try this unless you have a decent data plan.
Hi,
Thats a shame. I keep deleteing my message when trying to send new ones !
Actually I am not using any server for my mail. I am collecting directly from my ISP using pop3. The message contains a little notification bar just like IE would saying that I should click it download the images.
Someone I know who has this ROM said that there was a reg key i could change and it would do it all automatically.
Cheers for the response.
Hi dmj1973,
I have done quite a bit of Google research on the pocket Outlook issue of not automatically downloading pictures, and there doesn't appear to be a solution. I myself have switched to qmail and no longer have that problem.
I searched all the forums about this issue but all I can find is things dealing with setting up text messaging. I have no network problems with data, text, or voice I just used the HTC network wizard.
Whenever I get a text message I can see the the beginning of the text in the selection screen but when I click on it the message is blank? So I can't read the whole text. I searched this Forum but couldn't find any people with similar problems. It seems to send them fine I just can't read the whole message for some strange reason. I have been clearing my memory and then flashing my Tmob Dash for the last three Kavana releases, they all exhibit this behavior. Any help appreciated with my problem.
What Rom are you using?
jdoggraz said:
What Rom are you using?
Click to expand...
Click to collapse
Kavana 080408. The texts that I get show up on the main screen with a little bit of the text but when I click on them they don't show anything. I tried pressing all the buttons I can but it doesn't seem to do anything.
See is UNthreading them helps.
Uhm, just a silly guess here, but next time you're on the blank screen, click menu (right softkey) > 5 (Folders) > change to inbox, at least if it's not on inbox already. My friend changed his to sent and couldn't figure out why he couldn't see new ones either hehe
I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading. Also MMS can be viewed and sent normally. Just whenever I try to send or read a recieved text I have problems. When I try to send a text it doesn't let me type anything in at all. Not recipient and not the body of the text.
No I have already gone to all the folders. The inbox folder is where I can see the messages. You can read the begining of them, and who it is from but when you select one it doesn't show anything.
I had the same issue before, the problem disappeared after I uninstalled CE-Star (Chinese-reading problem).. do you have it installed?
Yianaki said:
I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading.
Click to expand...
Click to collapse
Check in Accessibility Folder for unthreading.
DON'T Turn off the Damn active x
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
I am glad to hear that you fixed and resolved your problem, and haha I hope that Kavana makes another Rom, he is awesome. But then again I got to thank Ricky for this rom to I love it.
hello i am having the exact same problem i checked all advice given i.e. make sure it is on inbox folder, check ie active x is enabled, and no change.
any advice
also when u do see the message headers like yianaki but when you select the message and then press a soft key it says"message cannot be signed and/or encrypted"
You need an encryption key for your email and you don't have it on your dash email, maybe. Just a guess. Is there documentation as to what you need to set up your email. What steps did you need to take to get your email on your home computer.
i actually have kavana 6.1 version 080408 so i just used the connection setup for US tmobile. and it was working previous to this problem. i did a hard reset now and its back to normal for now
SWEEEET!
Thanks "Y" you saved my life, I had the same problem. Keep Active x controllers checkmarked "On".
change IE option.
I had the same problem only can view the header of a msg, but can
t see the content. Here is what I did to solve it: go to IE\tools\option\general\encoding\change to Unicode
Cant Open Text Message.
Hi, I'm from Jamaica, I bought my HTC S621 from Digicel Jamaica [here]. I followed the instructions and installed WM6.1 80408 Kavana and it was totally amazing, I did it on Saturday and it worked great, everything was working GREAT. On Sunday I realized I was unable to open my text messages for viewing. When I click Text Message, the colour wheel shows and it starts to open then it closes. I did all the suggested this in this thread but nothing works, any more suggestions please, I really need to send text messages to my work crew and this is a major hindrance. I dont know how to soft or hard reset and would like to try that first, any other suggestion would be great. Thanks.
PLEASE dont laugh or throw tomatoes, I fixed it. In my attempt to load a Yahoo messenger app I installed an SMS application that was causing the issue. Problem solved, sorry to be a bother.
Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
Just wanted to voice my agreement with Yianaki about "Never turn off Active X controls". The whole issue lies in the fact that the text messaging app is basically an Active X control. But I wanted to add the reminder that you need to make sure that the "Text Messages" app gets closed then reopened after you make the change, or it will not appear to work. (Use the task manager/celetask to close it)
I had the exact same problems with text messages: I could send an MMS, receive an SMS, but not send an SMS. When a text message came in, it showed up in the list as expected, but an attempt to view it resulted in a blank area with no useful menu options. I also couldn't send text (SMS) messages out because the create-new-SMS screen was blank and non-functional. It has nothing to do with the threaded vs unthreaded Accessibility settings for the phone, nor do you need to worry about configuring your WAP settings (GPRS and MMSC Settings); the "Connection Setup" app takes care of everything for T-Mobile perfectly. It's all an Active X issue.
PS: This is all on Ricky's v24 "Vanilla" ROM of WinMo 6.1 running on a T-Mobile Dash.
Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
Click to expand...
Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
Click to expand...
Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.
When linked to my Exchange server. It's strange though, since my Htc Hero has no issues whatsoever with this. I can begin to type any name in the To: field and it start suggesting receivers. Now with the Desire, I get no name completion/suggestions whatsoever. It does however work in the recipient fields in for example the SMS application.
Anybody else experience this?
Running 2.1-update1 as is.
Thanks in advance.
Hi jivebunny,
Mine suggests names just fine (from history usage or from my contacts). What is does not do is to suggest names from the full corporate directory (this could take a lot of network/time if you have a big corporate directory). If you want to do that, click the little person icon next to the "to:" list and you can search your corporate directory.
John
Hi John,
Thanks for the reply, this is what I also found, yet how do you control these settings? I've synced my contacts onto the phone through activesync (or does it not work like that anymore?), yet it will suggest nothing when it comes to emails. If I indeed press the little contactperson I get corporate contacts as base, and clicking that again leads to device contacts. Is there a way to change the default setting for that?
I'd rather it not search through the corporate list, since it's big and slow indeed.
I searched and tried a lot of things, but no option found for this.
Thanks again!