Develop Bugs

O2 Software Update coming ?

Anyone know anything about the O2 software/firmware update for the Orbit, what it might contain and prospective date ?
Any wild speculation will do

how do you know that there is a new firmware coming out?
Will O2 release a firmware or is it being made by someone?

I have written a email to o2 UK and o2 germany.
Their answer (o2 UK):
" ... Thank you for your email.
Unfortunately we don’t currently have any timescales for the Xda Orbit with regards the ROM, we are usually informed approximately 1 month prior to the release of a new ROM update however we have no information as yet. I can only apologise for this and suggest you periodically view our website at www.o2.co.uk/xda for further information related to this, as this website will hold the ROM once it is available...."

found this today:
http://www.o2online.de/nw/support/downloads/software/xda/xdaneo/index.html

O2 update
I think you'll find that's for the prophet!!

I've just come off the phone to O2 in the UK (Business support), and the told me:
They are hoping to get the WM6 update out in early summer - June/July.
BUT.....
This will be for new devices only, so you may need to buy a new handset - (urrently) They may issue a update, but they might also make us pay for it.
So, come on guys - get hitting the O2 XDA support site, and request the WM6 update!

Well, if they will issue an update, it shouldn't take long for it be shared on the net

German Version Available
Looks like the german release is available - does anyone know if we are any closer to seeing an english version.
http://msmobiles.com/news.php/6380.html

This is my reply from O2 regarding this, I can also raise the request with their customer relations department as well if required - I'm currently battling to get them to reduce their data pricing and having some success but thats another issue.
---------------------------------------------
Good afternoon Gavin,
Thank you for your email.
We are currently in the process of testing the Windows Mobile 6 upgrade
on the Xda Orbit. We currently have an extensive testing process that
is in process to ensure the Windows Mobile 6 works without any major
flaw, this is to also ensure the customer experience is far better.
Unfortunately as yet we do not have any timescales for the release
however I shall keep details of your email address and as soon as this
is made available I shall notify you.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
(NAME REMOVED AVAILABLE ON REQUEST)
O2-UK
Customer Technical Support
Windows Mobile Training Specialist 2007
For information on O2-UK products and services please visit www.o2.co.uk

Sounds like good news?
I received this response from O2 UK Yesterday.
Thank you for your email.
We are currently working on releasing a new ROM update for the Xda Orbit, this will include Windows Mobile 6 rather than Windows Mobile 5 which the device is setup to use at the moment, this is in testing stages and as yet we are unaware of when this will be made available.
Unfortunately we do not currently have any timescales for the release of Windows Mobile 6 as stated this is currently going through testing and until the testing has been done to a satisfactory outcome we shall not know when the release will be available.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
(Name Withheld)
O2-UK

Bull. The phrasing isn't that of O2 customer services.

Hi,
I installed the WM6 ROM, which is provided by O2 Germany. I encountered no problems during the installation and Tomtom is working without any further registration. Now I will install my standard software like spb shell, ozi-explorer and gps-dash. Til now, WM6 seems to be a step ahead .
Kind regards,
hqqh

Has anyone successfully put the O2 german rom onto the Orbit shipped by O2 Uk?
Good/Bad/Wait for the UK release?

hqqh said:
Hi,
I installed the WM6 ROM, which is provided by O2 Germany. I encountered no problems during the installation and Tomtom is working without any further registration. Now I will install my standard software like spb shell, ozi-explorer and gps-dash. Til now, WM6 seems to be a step ahead .
Kind regards,
hqqh
Click to expand...
Click to collapse
Can you select English menus or is the phone now only in German?

Bepe had made a World Wide English WM6 ROM from the origional German ROM that has been released. I have successfully flashed this ROM onto my CID LOCKED UK XDA Orbit thanks to Prof's USPL tool.
Look in the Artemis Windows Mobile 6 forum. There are loads of threads on it in there.

I sent a mail to O2 Support about a query I had and also asked avout the ROM Upgrade !!! Here's the reply I got yesterday...
Good afternoon,
Thank you for your email.
We do not currently have a ROM that is available to download for the Xda Orbit and Blackberry will not work with the Xda Orbit as yet until a release of Blackberry software is made available (Please note: We are not aware if or when Blackberry software will be released for the Xda Orbit).
In regards WM6 we are currently in the process of testing this version on the Xda Orbit and until we have completed all testing we will not be making it available to our customers, as yet we have no exact timescales however we are expecting the release to be made available before the end of summer.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
******
O2-UK
Customer Technical Support
Windows Mobile Training Specialist 2007
For information on O2-UK products and services please visit www.o2.co.uk

Any News on O2 XDA Flame WM6?

(Anxiously waiting for the WM6 ROM)
Read this...
O2 Asia is about to offer free Windows Mobile 6 upgrade for the Xda Atom Life! This free update will be available to all current Atom Life users, and will involve either a download from the O2 Web site or a visit to one of its service centers. The upgrade will change the operating system on the Atom Life from Windows Mobile 5.0 Pocket PC Phone Edition to Windows Mobile 6 (WM6) Professional.
Since its availability from May 12, the Atom Life will become one of the first commercially-available Windows Mobile products to sport the newer OS. Atom Life handhelds sold in stores from June onwards will also be preloaded with WM6. In comparison, Dopod, which will be acquired by HTC, will be upgrading its selected devices to WM6 in July.
O2 Atom Life will still feature its enhancements, the O2 SMS Plus and O2 MediaPlus. They have been tested on the new OS, and will still be available on the Atom Life after the upgrade. O2 added that they are currently testing WM6 on its upcoming Xda Flame (Specifications) and all of their phones which will be launched in 2007 will be opearting with WM6. The only thing left is to hear about an upgrade for the Xda Zinc and Xda Graphite soon.
Source : cnet

Im hopeful, but o2 is generally slow at this type of thing so I would not be to impatient. For my uses WM6 doesn't offer much more either. But its always nice to have the latest...

I found this while googling other sites about the flame.
"Wm5 disapointed but i made the sales person call his friend who works at the o2 shop in hong kong and he said that wm6 will be available in a month. They are still testing it and i will have an update as soon as it is released."
I don't know how realiable this is but who knows.
From this page...
http://forum.mypdacafe.com/viewtopic.php?t=13042&postdays=0&postorder=asc&start=270

Hi guys,
Just got a negative reply from O2
Here goes
----------
Sent: Thursday, June 21, 2007 4:34 PM
Subject: [Case#BF19151/1] Flame - TT0 - WM6
Dear Jim,
Thank you for contacting O2 Asia Technical Support.
You may wish to be advised that O2 has recently released the Windows Mobile 6 upgrade for Xda Atom Life users. Aside from that, O2 Asia currently has no plans of providing WM6 for current models including XDA Flame. You may wish to refer time and again in the near future to www.seeo2.com for further information on the devices with Windows Mobile 6.
Please inform me of any other assistance that you may require. I wish you success in your future endeavours.
Sincerely,
Judith Taan
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jutaan#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com

Overall, faster and stable. Better than wm6 838pro. I use spb full keyboard, just as good as a qwert kb. Batteris bad, cannot stand for one day for normal use, also the volumn of speaker is weak that cannot always hear phone rings. hope can improve in near future. I do not need wm6 as no material difference with wm5, I do not use office in pda....

I wouldnt give up just yet fellas, I mean think about how much HTC and Dopod denied they would do WM6 ROM or even a GPS ROM for the trinity, and sure enough eventually both of those were announced etc.
Im just thinking come next month when alot more WM6 Roms roll out, O2 might jump onboard as well, whats the point of having a pretty powerful device, but being too cheap to give consumers a WM6 Rom?

Osir1s said:
Im just thinking come next month when alot more WM6 Roms roll out, O2 might jump onboard as well, whats the point of having a pretty powerful device, but being too cheap to give consumers a WM6 Rom?
Click to expand...
Click to collapse
I agree. I'm sure something like this would happen. It's pretty stupid to release such a powerful PDA with an outdated OS...

jimlau said:
Hi guys,
Just got a negative reply from O2
Here goes
----------
Sent: Thursday, June 21, 2007 4:34 PM
Subject: [Case#BF19151/1] Flame - TT0 - WM6
Dear Jim,
Thank you for contacting O2 Asia Technical Support.
You may wish to be advised that O2 has recently released the Windows Mobile 6 upgrade for Xda Atom Life users. Aside from that, O2 Asia currently has no plans of providing WM6 for current models including XDA Flame. You may wish to refer time and again in the near future to www.seeo2.com for further information on the devices with Windows Mobile 6.
Please inform me of any other assistance that you may require. I wish you success in your future endeavours.
Sincerely,
Judith Taan
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jutaan#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com
Click to expand...
Click to collapse
This is some idiot who is responding from O2.
Today wm6 for zinc has been announced, check out msmobiles / seeo2.com for details.
I think flame is the flagship model of the company and they will surely release wm6 for it.

Reply from O2 Asia Pacific
Dear Flame Users,
I'm using XDA flame and whoever posted that reply tried to discourage Flame users.
Because i got an offical reply from O2 that they are currently testing Flame upgrade and will release soon
i got following message from O2
kindly note that O2 has a policy of testing new software and applications thoroughly to ensure that potential faults and issues are mitigated so that the customer experience and enjoyment of the new device is not affected. As a result, we are conducting rigorous tests on Windows Mobile 6 with the unique O2 applications and other software intended for the Xda Flame. Customers can expect to an announcement on the availability of Windows Mobile 6 upgrades for the Xda Flame in the near future.
Hope this information is useful. Thank You.
Warmest Regards,
Joanne Goh
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jgoh#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com

I'm using XDA Zinc ... and prior to wm 6.0 launched, I asked O2 about the upcoming wm 6.0 but they answered exactly like the one posted above that they were not providing wm 6.0 for zinc ... but guess what now they have it ...
I guess it is standard answer for someone that asked about availability of wm 6.0 ... i believe wm 6.0 will be available for flame also ... just wait patiently ... after all it is the current flagship of o2 ...

From the information above, some may conlude that O2 would finally release the WM6 rom, just as I do. Actually I think, maybe there're still something imperfect of the WM6 drivers for the indepent graphic card in FLAME, so it is still being tested time and again.
Nowadays, I noticed in a Chinese online shopping website, that they have the unique FLAME to sold with WM6(simplified Chinese edition)!!!
http://auction1.taobao.com/auction/0/item_detail-0db2-7bbf4068423ebb333ff1cd39fb0804c1.jhtml
I wonder where they got it, is that a signal? Oh, the seller also claim that they have a forum which is the official one of O2(www.iio2.com).
NOT ADs! cauz I'm not quite believe that.

solaluna said:
From the information above, some may conlude that O2 would finally release the WM6 rom, just as I do. Actually I think, maybe there're still something imperfect of the WM6 drivers for the indepent graphic card in FLAME, so it is still being tested time and again.
Nowadays, I noticed in a Chinese online shopping website, that they have the unique FLAME to sold with WM6(simplified Chinese edition)!!!
http://auction1.taobao.com/auction/0/item_detail-0db2-7bbf4068423ebb333ff1cd39fb0804c1.jhtml
I wonder where they got it, is that a signal? Oh, the seller also claim that they have a forum which is the official one of O2(www.iio2.com).
NOT ADs! cauz I'm not quite believe that.
Click to expand...
Click to collapse
Actually, this is truth. WM6 Chinese version are published already

danny3358 said:
Actually, this is truth. WM6 Chinese version are published already
Click to expand...
Click to collapse
I looked around that website-iio2, and found that it is not an official verison, as it is replanted from D900. Amazing! But I guess there is not a proper driver for the independent graphic card in this version.

About O2 XDA FLAME

Dear RJS,
Thank you for contacting O2 Asia Technical Support.
With regards to your query below, kindly note that you may want to refer to the URL link below regarding the full specifications of Xda Flame, under the processor they have indictated the GoForce version of the device which you may require.
3. Processor:
* Intel® XScale® PXA 270 Processor at 520 MHz
* NVIDIA® GoForce® 5500 GPU
http://www.seeo2.com/html/product/spec/XdaFlame_print_techspecs_EN.htm
For more information regarding NVIDIA® and GoForce® 5500 GPU, you may want to refer to the following URL links below:-
http://en.wikipedia.org/wiki/NVIDIA
http://en.wikipedia.org/wiki/GoForce#GoForce_5500
And also, with reference to the query you have raised regarding Windows Mobile 6, please be advised that O2 Asia currently has no plans of providing Windows Mobile 6 for current models including Xda Atom except for Xda Atom Life and Xda Zinc at this point of time (no further news as of this moment).
However, O2 Asia Technical Support values your feedback and it will be relayed to the relevant department for further review and possible future action (no further news at this moment).
Please do inform us should you require further assistance in the near future.
Thank You.
Warmest Regards,
Joanne Goh
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jgoh#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com

Moderators in XDA's official standpoint about Flame is that there is no official forum will be create for non HTC Device here,
http://forum.xda-developers.com/showthread.php?t=312030&highlight=Flame
You can still leave message here, but you could also leave message at,
http://www.xdaflameusers.com

Comment on WM6
There is no logic in O2 Business Strategy.
O2 Flame is newer model than Zinc & Life. Zinc & Life already has WM6 and O2 has no plans for Flame. It is probably will be laughing stock on the Web!!!
The is a different between no plan at all and no plan at the moment.
"no plans", "at this point of time" & "as of this moment" in my opinion are not link in your statement.

forget O2
I own an O2 flame as well, I think when it comes to customer service and support for their products, O2 really screwed up. Maybe they are waiting for Windows Mobile 7 to be out.

The website of O2 is also too fancy and complicated to use.
I cannot even find the existing ROM for my existing device.
I like the simple way DopodAsia website used to be.
Now, Dopod's Brother HTC is also starting to make the website a little complicated.

What is the logic of O2?
Newer and Flagship model CANNOT get WM6?

@angus
Good one

Open Letter We are Interested in Sponsoring a ROM Chef

Through my recent purchase and aggrevations with the O2/MWG/ XDA Flame (love,hate, need wm6)relationship, it is unlikely the new owners will step up to the plate and release Wm6 or similar fixes to their new to some markets phone.
Calls to O2 appear now to be fruitless, with polite, nothing we can do support responses.
The issues are mainly 2 fold SHDC limitation on some 2GB, cards, and of course everything above 2GB
Issues with BT Radio cut-outs. etc.
These are the same EXACT issues hermes owners had pre-wm6 ROM.
So in my course of whinging, blogs and more whinging, I have a pretty good list of O2 Flamers all interested in sponsoring a ROM fix.
Up to the challange, let me know
digg(dot)this(at)gmail(dot)com
Interested in paying towards such a ROM email me there as well.
chefs see where things are up to
http://www.xdaflameusers.com/index.php
Good Luck
MrInternet
Phones:
O2/MWG Flame (1) WM5
Hermes 8GB SDHC WM6 Schaps

Does WM6 is a real or a fancy!! get in to know

Every one of us, is full aware, that since imate & HTC products being put in the market; we used to download posted upgrades from time to time from the sites of manufacturer.
for examples, the JasJam (or what called hermes), since it was placed in market (about a year ago or more) we haven’t received any claim from imate that an available WM6 is available at their site !! right?! While if we get back in our memory three years ago (to the age of Magician – imate jam ) all magician users knew that a lot of upgrades were posted authentically on imateclub.com
So why this is happen? Why imate or any other manufactures try to hide the authenticated WM6 versions from being posted on their sites?
does that because all posted WM6 as well as TNT, Shape's…etc are all FAKE!! Or in other words COOKED!!, does that means that it is very probable to get incompatibe technical errors for using the above WM6 versions???
For me, I have been using TNT SE WM6 for three months; and no notifications or mistakes reported ….. especially that I'm one of Pocket PCs for 5 years ago!!
So the point is: does our discussion point (which is the stoppage of these manufacturer from posting UPGRADES for users) is that might be as a marketing trick from imate, HTC….whatever!! I mean, that all of us knew how users were longing to use WM6 on their PDA's but at the same time not satisfied to change the set !!! right?
In other words, to do change in SOFTWARE not HARDWARE !! right?
So is it possible that imate or HTC ….etc and other manufacturer of PDA's ((with originally built in Windows Mobile 6)) were afraid from sales fall?
Because posting an authenticated WM6 for PDA's with originally WM5 could affect the users -to an extent- from purchasing the new one (which is originally WM6) ….. does any one thought that way??
I really wish to discuss this together and if someone has any information, please comment

it was kinda hard to read what you said but yea, those are all companies with the purpose of making money, not of making ppl happy
i m confident they would release any requested update if customers would massive ask for them, but if you think of it, it s not like EVERYONE who bought an htc device knows about software updates and such

I think you make a valid point, but who really cares. I would guess that most of the users on this forum who are using cooked roms have tried the official manufactures release, and were less than satisfied.
In many cases, after 1 or 2 generations of OS upgrades, hardware advances and continual price declines make a new phone more appealing to a user than an OS upgrade to a potentially underpowered device.