Dear RJS,
Thank you for contacting O2 Asia Technical Support.
With regards to your query below, kindly note that you may want to refer to the URL link below regarding the full specifications of Xda Flame, under the processor they have indictated the GoForce version of the device which you may require.
3. Processor:
* Intel® XScale® PXA 270 Processor at 520 MHz
* NVIDIA® GoForce® 5500 GPU
http://www.seeo2.com/html/product/spec/XdaFlame_print_techspecs_EN.htm
For more information regarding NVIDIA® and GoForce® 5500 GPU, you may want to refer to the following URL links below:-
http://en.wikipedia.org/wiki/NVIDIA
http://en.wikipedia.org/wiki/GoForce#GoForce_5500
And also, with reference to the query you have raised regarding Windows Mobile 6, please be advised that O2 Asia currently has no plans of providing Windows Mobile 6 for current models including Xda Atom except for Xda Atom Life and Xda Zinc at this point of time (no further news as of this moment).
However, O2 Asia Technical Support values your feedback and it will be relayed to the relevant department for further review and possible future action (no further news at this moment).
Please do inform us should you require further assistance in the near future.
Thank You.
Warmest Regards,
Joanne Goh
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jgoh#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com
Moderators in XDA's official standpoint about Flame is that there is no official forum will be create for non HTC Device here,
http://forum.xda-developers.com/showthread.php?t=312030&highlight=Flame
You can still leave message here, but you could also leave message at,
http://www.xdaflameusers.com
Comment on WM6
There is no logic in O2 Business Strategy.
O2 Flame is newer model than Zinc & Life. Zinc & Life already has WM6 and O2 has no plans for Flame. It is probably will be laughing stock on the Web!!!
The is a different between no plan at all and no plan at the moment.
"no plans", "at this point of time" & "as of this moment" in my opinion are not link in your statement.
forget O2
I own an O2 flame as well, I think when it comes to customer service and support for their products, O2 really screwed up. Maybe they are waiting for Windows Mobile 7 to be out.
The website of O2 is also too fancy and complicated to use.
I cannot even find the existing ROM for my existing device.
I like the simple way DopodAsia website used to be.
Now, Dopod's Brother HTC is also starting to make the website a little complicated.
What is the logic of O2?
Newer and Flagship model CANNOT get WM6?
@angus
Good one
Related
O2 official websit has already introduced Xda Atom in the market. I am wondering if anyone has already seen it in HK yet. If yes, I have some questions below and please help me out with. thank you very much.
1. How much is it?
2. Is English and Chinese version also available in HK?
3. Who carries this PDA?
1) It's HK$4,980 so it's approx. US$638.50
2) English version will be out before X'mas so they say.. And Chinese version in Jan.
3) It's not out yet, but you should be able to get it anywhere *if* they don't sell out... Or just order it from Expansys...
Some O2 info on the HTC Prophet:
http://www.seeo2.com/product/XdaAtom/template/XdaAtomProductInfo.vm
For some strange reason, the specs listing shows some peculiar "mistakes" (such as CPU 'Intel PXA272 416MHz' instead of 'Texas Instruments OMAP850 200 MHz' as quoted from Mobile.review... :roll:
Any more info, anyone?
Greets, Leon Steyns.
Leon_Steyns said:
Some O2 info on the HTC Prophet:
http://www.seeo2.com/product/XdaAtom/template/XdaAtomProductInfo.vm
For some strange reason, the specs listing shows some peculiar "mistakes" (such as CPU 'Intel PXA272 416MHz' instead of 'Texas Instruments OMAP850 200 MHz' as quoted from Mobile.review... :roll:
Any more info, anyone?
Greets, Leon Steyns.
Click to expand...
Click to collapse
Not that strange Leon... In fact YOU are making some mistakes by getting your devices mixed up :lol:
1) O2 Atom is NOT HTC Prophet, but a device made by Quanta.
2) O2 Atom has PXA272 where HTC Prophet has sloppy OMAP850/195Mhz
I really like the Prophet, although HTC should have given it a faster CPU.
CT.
O2 Atom is competely diffenent device than HTC. Please noted that
Jerry
Thank you for your informaiton CL55. I may go to HK if I got a chance in Jan. Can you give me a full name of where I can order it from?
Jerry
The price of O2 Atom in HK should be HK$5980. For $4980 is Dopod 818 Pro.
CL55 said:
1) It's HK$4,980 so it's approx. US$638.50
2) English version will be out before X'mas so they say.. And Chinese version in Jan.
3) It's not out yet, but you should be able to get it anywhere *if* they don't sell out... Or just order it from Expansys...
Click to expand...
Click to collapse
I stand corrected...
What's the point of "wasting" such a wonderful device with a less-capable engine? haven't consumer electronics manufacturers learned from carmakers? :roll:
Sorry.
Greets, Leon Steyns.
Are someone actually owing the Dopod 818 Pro yet?
Althought the device is out for sale for almost a week now, there doesn't seems to be anyone that actually owes one.
I'm dying to hear from first hand opinion about the prophet.
Frankly speaking, the engine for the prophet is not that bad. The only problem is that probably none of the Pocket PC are currently optimise to take advantage of parallel processing using the OMAP processors.
Given that Universe and Wizard are also using OMAP, I would think it will take 6 months to a year before the software developers will do something about it, and that means more upgrade $$$.
Although Prophet is about SGD$200 cheaper than Atom, the savings is zeroised if you take into consideration of the additional software upgrade costs.
Demand and Supply. That's how free trade works.
Expansys - O2 XDA Atom (HK Warranty, EN)
Hi Guys
Bit of a newbie - I'm considering buying the atom from expansys which is available on this link
http://www.expansys.com/product.asp?code=126950
Would anyone be able to give me a feel on the implications of the HK warranty.
I'm a little concerned I may end up with a rushed out model with poor english etc etc etc
Cheers guys
Anyone know anything about the O2 software/firmware update for the Orbit, what it might contain and prospective date ?
Any wild speculation will do
how do you know that there is a new firmware coming out?
Will O2 release a firmware or is it being made by someone?
I have written a email to o2 UK and o2 germany.
Their answer (o2 UK):
" ... Thank you for your email.
Unfortunately we don’t currently have any timescales for the Xda Orbit with regards the ROM, we are usually informed approximately 1 month prior to the release of a new ROM update however we have no information as yet. I can only apologise for this and suggest you periodically view our website at www.o2.co.uk/xda for further information related to this, as this website will hold the ROM once it is available...."
found this today:
http://www.o2online.de/nw/support/downloads/software/xda/xdaneo/index.html
O2 update
I think you'll find that's for the prophet!!
I've just come off the phone to O2 in the UK (Business support), and the told me:
They are hoping to get the WM6 update out in early summer - June/July.
BUT.....
This will be for new devices only, so you may need to buy a new handset - (urrently) They may issue a update, but they might also make us pay for it.
So, come on guys - get hitting the O2 XDA support site, and request the WM6 update!
Well, if they will issue an update, it shouldn't take long for it be shared on the net
German Version Available
Looks like the german release is available - does anyone know if we are any closer to seeing an english version.
http://msmobiles.com/news.php/6380.html
This is my reply from O2 regarding this, I can also raise the request with their customer relations department as well if required - I'm currently battling to get them to reduce their data pricing and having some success but thats another issue.
---------------------------------------------
Good afternoon Gavin,
Thank you for your email.
We are currently in the process of testing the Windows Mobile 6 upgrade
on the Xda Orbit. We currently have an extensive testing process that
is in process to ensure the Windows Mobile 6 works without any major
flaw, this is to also ensure the customer experience is far better.
Unfortunately as yet we do not have any timescales for the release
however I shall keep details of your email address and as soon as this
is made available I shall notify you.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
(NAME REMOVED AVAILABLE ON REQUEST)
O2-UK
Customer Technical Support
Windows Mobile Training Specialist 2007
For information on O2-UK products and services please visit www.o2.co.uk
Sounds like good news?
I received this response from O2 UK Yesterday.
Thank you for your email.
We are currently working on releasing a new ROM update for the Xda Orbit, this will include Windows Mobile 6 rather than Windows Mobile 5 which the device is setup to use at the moment, this is in testing stages and as yet we are unaware of when this will be made available.
Unfortunately we do not currently have any timescales for the release of Windows Mobile 6 as stated this is currently going through testing and until the testing has been done to a satisfactory outcome we shall not know when the release will be available.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
(Name Withheld)
O2-UK
Bull. The phrasing isn't that of O2 customer services.
Hi,
I installed the WM6 ROM, which is provided by O2 Germany. I encountered no problems during the installation and Tomtom is working without any further registration. Now I will install my standard software like spb shell, ozi-explorer and gps-dash. Til now, WM6 seems to be a step ahead .
Kind regards,
hqqh
Has anyone successfully put the O2 german rom onto the Orbit shipped by O2 Uk?
Good/Bad/Wait for the UK release?
hqqh said:
Hi,
I installed the WM6 ROM, which is provided by O2 Germany. I encountered no problems during the installation and Tomtom is working without any further registration. Now I will install my standard software like spb shell, ozi-explorer and gps-dash. Til now, WM6 seems to be a step ahead .
Kind regards,
hqqh
Click to expand...
Click to collapse
Can you select English menus or is the phone now only in German?
Bepe had made a World Wide English WM6 ROM from the origional German ROM that has been released. I have successfully flashed this ROM onto my CID LOCKED UK XDA Orbit thanks to Prof's USPL tool.
Look in the Artemis Windows Mobile 6 forum. There are loads of threads on it in there.
I sent a mail to O2 Support about a query I had and also asked avout the ROM Upgrade !!! Here's the reply I got yesterday...
Good afternoon,
Thank you for your email.
We do not currently have a ROM that is available to download for the Xda Orbit and Blackberry will not work with the Xda Orbit as yet until a release of Blackberry software is made available (Please note: We are not aware if or when Blackberry software will be released for the Xda Orbit).
In regards WM6 we are currently in the process of testing this version on the Xda Orbit and until we have completed all testing we will not be making it available to our customers, as yet we have no exact timescales however we are expecting the release to be made available before the end of summer.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
******
O2-UK
Customer Technical Support
Windows Mobile Training Specialist 2007
For information on O2-UK products and services please visit www.o2.co.uk
(Anxiously waiting for the WM6 ROM)
Read this...
O2 Asia is about to offer free Windows Mobile 6 upgrade for the Xda Atom Life! This free update will be available to all current Atom Life users, and will involve either a download from the O2 Web site or a visit to one of its service centers. The upgrade will change the operating system on the Atom Life from Windows Mobile 5.0 Pocket PC Phone Edition to Windows Mobile 6 (WM6) Professional.
Since its availability from May 12, the Atom Life will become one of the first commercially-available Windows Mobile products to sport the newer OS. Atom Life handhelds sold in stores from June onwards will also be preloaded with WM6. In comparison, Dopod, which will be acquired by HTC, will be upgrading its selected devices to WM6 in July.
O2 Atom Life will still feature its enhancements, the O2 SMS Plus and O2 MediaPlus. They have been tested on the new OS, and will still be available on the Atom Life after the upgrade. O2 added that they are currently testing WM6 on its upcoming Xda Flame (Specifications) and all of their phones which will be launched in 2007 will be opearting with WM6. The only thing left is to hear about an upgrade for the Xda Zinc and Xda Graphite soon.
Source : cnet
Im hopeful, but o2 is generally slow at this type of thing so I would not be to impatient. For my uses WM6 doesn't offer much more either. But its always nice to have the latest...
I found this while googling other sites about the flame.
"Wm5 disapointed but i made the sales person call his friend who works at the o2 shop in hong kong and he said that wm6 will be available in a month. They are still testing it and i will have an update as soon as it is released."
I don't know how realiable this is but who knows.
From this page...
http://forum.mypdacafe.com/viewtopic.php?t=13042&postdays=0&postorder=asc&start=270
Hi guys,
Just got a negative reply from O2
Here goes
----------
Sent: Thursday, June 21, 2007 4:34 PM
Subject: [Case#BF19151/1] Flame - TT0 - WM6
Dear Jim,
Thank you for contacting O2 Asia Technical Support.
You may wish to be advised that O2 has recently released the Windows Mobile 6 upgrade for Xda Atom Life users. Aside from that, O2 Asia currently has no plans of providing WM6 for current models including XDA Flame. You may wish to refer time and again in the near future to www.seeo2.com for further information on the devices with Windows Mobile 6.
Please inform me of any other assistance that you may require. I wish you success in your future endeavours.
Sincerely,
Judith Taan
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jutaan#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com
Overall, faster and stable. Better than wm6 838pro. I use spb full keyboard, just as good as a qwert kb. Batteris bad, cannot stand for one day for normal use, also the volumn of speaker is weak that cannot always hear phone rings. hope can improve in near future. I do not need wm6 as no material difference with wm5, I do not use office in pda....
I wouldnt give up just yet fellas, I mean think about how much HTC and Dopod denied they would do WM6 ROM or even a GPS ROM for the trinity, and sure enough eventually both of those were announced etc.
Im just thinking come next month when alot more WM6 Roms roll out, O2 might jump onboard as well, whats the point of having a pretty powerful device, but being too cheap to give consumers a WM6 Rom?
Osir1s said:
Im just thinking come next month when alot more WM6 Roms roll out, O2 might jump onboard as well, whats the point of having a pretty powerful device, but being too cheap to give consumers a WM6 Rom?
Click to expand...
Click to collapse
I agree. I'm sure something like this would happen. It's pretty stupid to release such a powerful PDA with an outdated OS...
jimlau said:
Hi guys,
Just got a negative reply from O2
Here goes
----------
Sent: Thursday, June 21, 2007 4:34 PM
Subject: [Case#BF19151/1] Flame - TT0 - WM6
Dear Jim,
Thank you for contacting O2 Asia Technical Support.
You may wish to be advised that O2 has recently released the Windows Mobile 6 upgrade for Xda Atom Life users. Aside from that, O2 Asia currently has no plans of providing WM6 for current models including XDA Flame. You may wish to refer time and again in the near future to www.seeo2.com for further information on the devices with Windows Mobile 6.
Please inform me of any other assistance that you may require. I wish you success in your future endeavours.
Sincerely,
Judith Taan
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jutaan#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com
Click to expand...
Click to collapse
This is some idiot who is responding from O2.
Today wm6 for zinc has been announced, check out msmobiles / seeo2.com for details.
I think flame is the flagship model of the company and they will surely release wm6 for it.
Reply from O2 Asia Pacific
Dear Flame Users,
I'm using XDA flame and whoever posted that reply tried to discourage Flame users.
Because i got an offical reply from O2 that they are currently testing Flame upgrade and will release soon
i got following message from O2
kindly note that O2 has a policy of testing new software and applications thoroughly to ensure that potential faults and issues are mitigated so that the customer experience and enjoyment of the new device is not affected. As a result, we are conducting rigorous tests on Windows Mobile 6 with the unique O2 applications and other software intended for the Xda Flame. Customers can expect to an announcement on the availability of Windows Mobile 6 upgrades for the Xda Flame in the near future.
Hope this information is useful. Thank You.
Warmest Regards,
Joanne Goh
O2 Technical Support (Email)
Asia Pacific Region
SACODE: jgoh#
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com
I'm using XDA Zinc ... and prior to wm 6.0 launched, I asked O2 about the upcoming wm 6.0 but they answered exactly like the one posted above that they were not providing wm 6.0 for zinc ... but guess what now they have it ...
I guess it is standard answer for someone that asked about availability of wm 6.0 ... i believe wm 6.0 will be available for flame also ... just wait patiently ... after all it is the current flagship of o2 ...
From the information above, some may conlude that O2 would finally release the WM6 rom, just as I do. Actually I think, maybe there're still something imperfect of the WM6 drivers for the indepent graphic card in FLAME, so it is still being tested time and again.
Nowadays, I noticed in a Chinese online shopping website, that they have the unique FLAME to sold with WM6(simplified Chinese edition)!!!
http://auction1.taobao.com/auction/0/item_detail-0db2-7bbf4068423ebb333ff1cd39fb0804c1.jhtml
I wonder where they got it, is that a signal? Oh, the seller also claim that they have a forum which is the official one of O2(www.iio2.com).
NOT ADs! cauz I'm not quite believe that.
solaluna said:
From the information above, some may conlude that O2 would finally release the WM6 rom, just as I do. Actually I think, maybe there're still something imperfect of the WM6 drivers for the indepent graphic card in FLAME, so it is still being tested time and again.
Nowadays, I noticed in a Chinese online shopping website, that they have the unique FLAME to sold with WM6(simplified Chinese edition)!!!
http://auction1.taobao.com/auction/0/item_detail-0db2-7bbf4068423ebb333ff1cd39fb0804c1.jhtml
I wonder where they got it, is that a signal? Oh, the seller also claim that they have a forum which is the official one of O2(www.iio2.com).
NOT ADs! cauz I'm not quite believe that.
Click to expand...
Click to collapse
Actually, this is truth. WM6 Chinese version are published already
danny3358 said:
Actually, this is truth. WM6 Chinese version are published already
Click to expand...
Click to collapse
I looked around that website-iio2, and found that it is not an official verison, as it is replanted from D900. Amazing! But I guess there is not a proper driver for the independent graphic card in this version.
Is there WM6 rom for O2 Flame?
Not yet officially.
I can't wait
I hope that WM6 for Flame comes out soon. Does anyone have any idea when?
O2 Hints at no WM6 for XDA Flame
from
http://www.xdaflameusers.com/viewtopic.php?id=325
Howdy
I asked O2 about the SDHC issues above 2mb I told them I can use a 2GB Sandisk 100% perfectly but a WM6 fix will normally natively allow larger cards to be used (and why I care) so therefore is WM6 days, weeks, months or years away as I want to buy a few Flames (or alternative) for the office (12) only if SDHC is sorted and the WM5 BT radio issues are fixed i.e. WM6).
What this also seems to say is I might put in a formal fault on my brand new phone as the Bluetooth Radio keeps popping in and out with my brand new car's smart package.
A known issue that was resolved for the Hermes at least with various radio ROM's updates and was a standard fix by WM6. I don't like their answers, but at least they answered
Fingers crossed and contributions forthcoming for you cookers out there, that fix this (I need easy).
Regards
MrInternet
Melbourne Australia
This was their response:
-------------
Thank you for contacting O2 Asia Technical Support.
With regards to your query above,
We appreciate your interest in our devices.
However, we are sorry to inform you that O2 Asia has not release any news with regards to the launch date and specification of Windows Mobile 6 for O2 Xda Flame yet sad or if there will be WM6 for the flame mad No further news at the moment but in the near future announcement will be made.
From time to time, O2 Asia will provide upgrades of the radio code or upgrades of the operating system, otherwise known as ROM build. (DOH! really *cynic*) These upgrades can mean release of new software, or fixes to certain bugs or limitations. O2 Asia will keep users (login required) informed via our official website (www.seeo2.com) once any upgrades or patches are ready to be released to the public.
And also, kindly note that our engineers have tested the XDA Flame with MicroSD memory cards up to 2GB.
Using a higher capacity (Eg: 4GB / High Speed) memory card with the XDA Flame may possibly cause some conflict. (*yeah doesn't work*)
Kindly note that as these memory card are developed and belong to the 3rd party developer, O2 (Asia) Technical support may not able to provide full support on these software/hardware. Users will have to contact the vendor for more information regarding the compatibility of the software/hardware with the O2 Xda Flame (WM 2005 OS).
**NOTE:-
Sandisk 2G Memory card may have some compatiblility issue, you can actually still purchase Sandisk memory card that are of not 2G. (*but it works so why would I*)
Hope this information is useful. Thank You.
Warmest Regards,
O2 Technical Support (Email)
Asia Pacific Region
For full listing of retail outlets and information on the latest products,
please visit http://www.seeo2.com
Last edited by mrinternet (Today 07:28:38)
For Anyone Of You Looking For The Above Mentioned?
This's the response from MWG:
Dear Sir,
Thank you for contacting MWg Technical Support.
With reference to your query below, MWg Technical Support appreciate your response.
However, we regret to inform you that MWg has not release any news or any update(s) on upgrading the device's Operating System to Windows Mobile 6.1 for MWg Atom V.
MWg Technical Support will values your feedback to the relevant department for further possible reviews and actions (no further news at the moment).
NOTE : ROM version of O2 device(s) are not inter-exchangeable nor inter-flashable due to licensing issue and software limitation, as it may void off the device warranty if the device is still under warranty (based on proof of purchase). It is always advisable to upgrade your O2 Asia device(s) only with upgrade(s) released by O2 (for that specific country which you purchased from and the ROM version for that particular model to prevent any software conflict, which may arised).
We hope the information provided above is useful.
Do inform us if you require any further assistance in the near future.
Thank You.
Warmest Regards,
Thuwaibah Bte Abdul Rahman
SACODE: TARahman#
MWg Technical Support (Email)
Asia Pacific Region
For full listing of retail outlets and information on the latest products, please visit http://www.mwg.com
OH! Does it mean there will be not update for Atom V????
conclusion,
dont buy products from MWG.
MWG Atom V WM 6.1 Upgrade
Perhaps or no idea at all, since the person at MWG themself doesn't know if WM 6.1 is going to be released for Atom V.To think of it its true that MWG products are a reflections of O2.Promises are abundant but never delivered, I doubt they are going to make it big time in Asia already they are lacking behind from most of the competitors..even Eten(Acer bought over this Company recently) can managed to come out a better device than MWG.
What a shame...& what a regret for buying a ****ty products w/o the proper support!
if u want u guys can install wm6.5 on atom v
PM me if u need help
Hey i need 6.1 for my WMG Atom V, also need the firmware update if you have
masterg0g0 said:
if u want u guys can install wm6.5 on atom v
PM me if u need help
Click to expand...
Click to collapse
I need the atom V 6.1 or higger version to udpate, my battery backup last not more than 1/2 day. need firmware update too.