Connection Setup Problem - 8525, TyTN, MDA Vario II, JasJam ROM Development

I keep getting this message everytime I boot my HTC. "The operator does not exist in the database. Please contact your operator for the connection settings.
Connection Setup will redirect you to the Connection screen."
I click hide at the bottom and it takes me to Connections: My ISP and My Work Network.
Also if I go to Programs---> Connections---> Connection Setup ICON, it takes me to where I need to choose my country and Operator. At this point I'm stuck because there is no Canada and I want to know if this is what I have to do to fix this problem.
Please let me know if there is a way around this.

i'm having the same problem too.
someone please help.
EDIT: i fixed the problem. go to Settings --> Connections --> Connection Setup ICON then select--> click menu and uncheck "Enable Auto Configuration"
if you need the rogers settings just download the rogers cab settings on the wiki

Related

Windows Live Messenger vs TMobile settings

Installed the Black Satin rom today - amazing btw! - and I've been wrestling with WLM all day. It did work at first but then stopped completely saying I was in an area with bad data coverage. ALthough I'm getting full H and 3G speeds.
After a hard reset, I tried WLM using wireless before I applied to Tmob settings and again, it worked perfectly. Drop Tmob back on and it dies again.
Anyone had this before and does anyone know of a workaround so I can have my 3G and WLM on the same handset.
Many thanks and keep up the good work. There's enough cabs on here to keep me entertained for days!!!
D-Jac
Just a quick question, are you putting in the T-Mobile settings manually, or via a CAB from here? I know most of the early CABs had a proxy hard-coded into them that could be causing problems. Let us know what country you're from and I'm sure someone'll be kind enough to give you the settings to put in. If it's UK, then:
Start > Settings > Connections > Connections
Advanced tab > Select Networks
New > Name it T-Mobile Internet and then click on the Modem tab
New > Name it T-Mobile Internet and select Cellular Line (3G)
Next > Access point is general.t-mobile.uk
Next > Finish
OK back outa few times and you're done.
Like I said, if it's not UK, this won't work! Also, if the problem isn't related to this - sorry!
Yeah, I added my T-Mob UK settings via the HTC tool that does it via ActiveSync. It added in an HTTP proxy that I couldn't delete. Strange, 'cos when I bought my Vario II it had no proxy defined.
When the proxy was there I could not access WLM. When I used a different CAB to re-add the settings, I could.
However, Agile Messenger still won't connect at all to AIM or MSN. Gawd knows why?!
Sorry - yes, I'm on T-mobile UK with web n walk. I found a cab on one of the wiki pages for T-mobile UK which is the first one I tried and didn't work. After posting here last night, I used the UK_Setup_ZD.exe program to load the T-mob settings and it still didn't work.
If anybody might be able to point me in the direction of a clean/usable T-Mob file that would be ace.
Thanks for the suggestion to load the settings manually. Before I cleared my phone of WM5, I followed the mrvanx guide to housekeep my existing setting but there is a starred out password in the connection for T-Mob internet so I couldn't set it.
As always, any help muchos appreciated!
If you're on T-Mobile UK, you don't need a username and password (trust me!). If you want, look up the details on the T-Mobile Help and Support website and it gives you step by step instructions on setting up the connections manually, that's where I got the above instructions from.
Oooh? Will try in and see how we get on. My searches have also lead me to other posts which think it may be a proxy settings, as the Tmob cab won't allow you to change the proxy.
I'll keep experimenting and will report back!
Confused Stu - YOU ARE A STAR!
Did a hard reset, back to a clean version of Satin. Input the details with no username and password and all seems to be working. Now all I need is to be able to stop it syncing every two seconds, but I shall have a mosey around the pages for the answer to that one and why I can't make it try wireless before dialling.
You've been a great help - cheers!!!
I had the same problem as you did after upgrading to Black Satin (starred out password in the T-mobile settings). I can confirm that you don't need the username or password to get it working.
Cheers,
Doogs

T-Mobile Internet Stopped!!

My hermes was working fine for the couple weeks I've had it, internet, internet sharing, everything. A couple days ago, the internet stopped working. I can still do calls, emails still seem to work (with exchange), sms is fine, although MMS is failing as well.
I have a 2nd 8525 and the same issues on that one too. I plugged my sim into a wing I had laying around, and voila, internet works. I tried all sorts of settings, tried surfing with wap.voicestream.com with the 216.155.165.50 or whatever proxy, etc.
I noticed on another forum that people in my area are having the same issues, but t-mobiles says the network is fine.
I am inclined to believe t-mobile on this one a bit, being that my Wing works fine... but neither of my 8525's (hermes) work...
One last note, when I boot up, I get a message saying the operator does not exist database, I just exit out the error and it WAS working fine even with that box, does it on both Hermes I have.
Any ideas!!!! Thanks. All help is really, really appreciated.
Mine stopped working temporarily yesterday, and started working again within an hour. Are you using the internet2.voicestream.com access point?
I'm using wap.voicestream.com -- but I had tried internet2.voicestream.com as well... are you using all the proxy settings with it (I HAVE the 19.99 unlimited data plan btw).
Both phones are using Schaps, so i'm considering flashing a different rom and seeing if that brings any new luck if I can't find any other help. But I have my main phone really well customized and would hate to have to do that.
What area are you in? I'm in South Florida (and on another thread, 2 or 3 other posters in south florida are having the same issues, weird)
With the unlimited data plan you should be able to use internet2 for all data and wap.voicestream for MMS. If you want I can post my configs that work, I just copied them from the T-Mobile Wireless configurator site using the Wing for my handset. Also, I'm from Northern Colorado.
RE: Internet:
I had an issue with t-mobile tZones back when they alowed it on smartphones... Then one day it just stopped working. about two weeks later, I finally got annoyed with them and called them.
They argued with me about tZones working for about 20 minutes and then finally found an internal memo about people using tZones to cruise the internet by accessing wap first, and once establishing a connection, usine pIE. So, You can't trust a phone company when it claims that their network is ok or that they ddin't cancel a part of your service without letting you know.
...BUT,
acording to them:
"216.155.165.050" FALSE INFORMATION
"216.155.165.50" TRUE INFORMATION
"Welcome to the T-Mobile Wireless Data Configurator. In a few quick and easy steps, this tool will help you configure your phone for Internet access."
Setting up the handset
Tap Start.
Tap Settings.
Tap on the Connections tab.
Tap the Connections icon.
Tap Add a new modem connection under T-Mobile Data.
Enter T-Mo WEB in the Enter a name for the connection field.
Tap to select Cellular Line (GPRS) from the Select a modem drop down list.
Tap Next.
Enter internet2.voicestream.com in the Access point name field.
Tap Next.
Tap Finish.
The new Internet profile is now configured and ready for use.
VPN
"Welcome to the T-Mobile Wireless Data Configurator. In a few quick and easy steps, this tool will help you configure your phone for Internet access.
Setting up the handset
Tap Start.
Tap Settings.
Tap on the Connections tab.
Tap the Connections icon.
Tap Add a new modem connection under T-Mobile Data.
Enter T-Mo VPN in the Enter a name for the connection field.
Tap to select Cellular Line (GPRS) from the Select a modem drop down list.
Tap Next.
Enter internet3.voicestream.com in the Access point name field.
Tap Next.
Tap Finish.
The new Internet profile is now configured and ready for use. "
"Picture Messaging (MMS) Configuration Complete
Welcome to the T-Mobile Wireless Data Configurator. In a few quick and easy steps, this tool will help you configure your phone for picture messaging (MMS).
Setting up the data account
Tap Start.
Tap Settings.
Tap on the Connections tab.
Tap the Connections icon.
Tap Add a new modem connection under T-Mobile Data.
Enter T-Mo MMS in the Enter a name for the connection field.
Tap to select Cellular Line (GPRS) from the Select a modem drop down list.
Tap Next.
Enter wap.voicestream.com in the Access point name field.
Tap Next.
Tap Finish.
Setting up the MMS profile
Tap Start again.
Tap Messaging.
Tap Menu.
Tap MMS Configuration.
Tap the Servers tab.
Tap New.
Enter T-Mo MMS in the Server Name field.
Enter 216.155.165.050 in the Gateway field.
Enter 8080 in the Port number field.
Enter http://216.155.174.84/servlets/mms in the Server address field.
Tap to select T-Mobile GPRS from the Connect via drop down list.
Tap to select WAP 2.0 from the WAP Version dropdown.
Tap OK.
Scroll to T-Mo MMS and tap Set As Default.
Tap OK.
The new MMS profile is now configured and ready for use. "
"t-zones (WAP) Configuration Complete
Welcome to the T-Mobile Wireless Data Configurator. In a few quick and easy steps, this tool will help you configure your phone for t-zones (WAP).
Setting up the handset
Tap Start.
Tap Settings.
Tap on the Connections tab.
Tap the Connections icon.
Tap Add a new modem connection under T-Mobile Data.
Enter T-Zones in the Enter a name for the connection field.
Tap to select Cellular Line (GPRS) from the Select a modem drop down list.
Tap Next.
Enter wap.voicestream.com in the Access point name field.
Tap Next.
Tap Finish.
Tap Manage existing connections under T-Mobile Data.
Tap on the Proxy Settings tab.
Tap to check This network connects to the Internet.
Tap to check This network uses a proxy server to connect to the Internet.
Enter 216.155.165.050 in the Proxy server field.
Tap Advanced...
Tap HTTP.
Enter 8080 in the Port field.
Tap OK four times.
Tap Start.
Tap Internet Explorer.
Browse to http://wap.t-zones.com.
Tap Menu.
Tap Tools and tap Options...
Tap Use Current under Home page.
Tap OK.
The new WAP profile is now configured and ready for use. "
http://tmobileuspublic.wdsglobal.com/phonefirst?phoneId=0&manufacturerId=0&ispId=&mmsId=&wapId=&contractId=235&countryId=37&networkId=90&bearerId=5&phoneId=1805&manufacturerId=41&mobileNumber=&incomingServerId=
another thing you can do is copy the contents of your extended rom on the wing onto a storage card on your new device. also copy the "config" text file so that you install the CAB files in the proper order. reset. try now, I hope this helps
S.V.I said:
another thing you can do is copy the contents of your extended rom on the wing onto a storage card on your new device. also copy the "config" text file so that you install the CAB files in the proper order. reset. try now, I hope this helps
Click to expand...
Click to collapse
Did all of the above settings, didn't do a thing. Still same connection issue. When you go to IE and enter an address, it says "connecting... locating... opening..." and just sticks on "opening" for the page, MSN Live doesn't work or anything else either. This is all strange since it was all working fine only a few days ago.
There is some magic setting or something that is making Hermes devices not work anymore while the wing still does.
I DIDNT do the extended rom thing, would you mind explaining that a little further step by step for me?
If those settings don't work it sounds to me like something is corrupted on your phone, and you may need to do a hard reset, or installing a new rom. I haven't had any issues with Schaps 4.31 since I installed it 2 weeks ago, but it sounds like you might be.
I have 2 8525's, lol... didn't work on EITHER even with a fresh install of schaps, I even tried 4.4 with win mo 6.1 just for jollies. It's really strange though and as I said, multiple people in my area are reporting this same issue at this moment.
But I just think they made changes that a certain setting or something on the hermes doesn't like since it works on the Wing.
In fact, it's quite pissing me off, lol... really frustrating.
I would call t-mobile and find out from them. my 8525 works just fine.
yeah but you are in a different part of the country, it's actually people with Kaisers (Tilt) having the issue as well... it's the TyTn and TyTn II models that just magically aren't working, and it's all south florida. Those t-mobile bastards!
But really, the freakin Wing works, what could it possibly be!!!!!
8525 in South Florida (Miami) with same issue
As always, when I have problems with my phones I turn to xda developers and viola! Answer's to my questions. My at&t 8525 internet stopped working around 8pm Thursday night (2/7/08). I have had my T-mobile sim on this phone working fine since last July with not one problem until now. I actually did call t-mobile customer service and went through all the usual treat the customer like a dummy and tell him/her to restart, take out battery, etc etc like that never occurred to me to try...DUH! Then they tell me to talk to the IT dept at my work to see about active sync settings. And of course they do not know that I AM the senior engineer in the IT dept so I get the rare privilege to inform them of this and assure them that there is NOTHING wrong with my exchange server as everyone else in the office using active sync has no problems, it is only me on T-mobile with my unlocked 8525. They then offered to transfer me to tier 2 support. Which gave me another rare opportunity to use one of my favorite lines with customer support..... "I just want to talk to someone who knows more than me". Unfortunately work took me away from the phone and I did not get a chance to continue with tier 2 support. I will take this up later today and post any resolutions if they present themselves. But I am putting my money on this forum and the incredibly talented individuals who frequent here on a resolution to this issue instead of T-mobile. Seems to me T-mobile is sending a hidden message that they possibly do not want my business anymore. Good thing my contract us up in a few months.
Thanks to all in advance!
vr24 said:
yeah but you are in a different part of the country, it's actually people with Kaisers (Tilt) having the issue as well... it's the TyTn and TyTn II models that just magically aren't working, and it's all south florida. Those t-mobile bastards!
But really, the freakin Wing works, what could it possibly be!!!!!
Click to expand...
Click to collapse
It's possible that the wing, since its a T-Mobile phone probably has some sort of network priority list the 8525 doesnt. try selecting under Phone > networks Tmobile and see if it sticks. Good luck!
Perhaps you should try flashing another radio. I used one a while back and could not get data working.
that's very interesting, as we are probably ALL using the same unlocked radio. Can you possibly point me in the right direction on how to do that?
radio version
I'm using Radio version 1.51. I will try flashing to the latest and see how that goes, but let me tell ya, looking at the new schap's rom I'm thinking I might just flash that bad boy, It looks awesome!
Seumas said:
I'm using Radio version 1.51. I will try flashing to the latest and see how that goes, but let me tell ya, looking at the new schap's rom I'm thinking I might just flash that bad boy, It looks awesome!
Click to expand...
Click to collapse
The 4.4? It's ok, I didn't notice a huge difference, and it actually seemed to run a bit slower, although I didn't have a chance to test it much.
I went to my device information, and it says radio version 1.16 - so I guess we are running different radio's and having the same issue... maybe that isn't the solution then. Could it have somethign to do with hard-spl and having it unlocked and what not?
Ok so tried 5 different radio versions, all with zero success. Ugh!!
If you are an MDA user in the US and have issues connecting to your internet and MMS:
http://forum.xda-developers.com/showthread.php?t=294573
I use this rom to fix my service. period. I just dont know how else to fix that issue.
All the other ROMs have not fixed the issues I have been having after upgrading my phone to WM6. The Rom By it self eats the batery, so Faria's Kitchen has a great little extra package in the extended rom: "Xfaria settings"
FIXED the battery drain issue.
WIZARD G3 (TMO MDA US) WM6 pro from Here:
http://forum.xda-developers.com/showthread.php?t=294573
Radio: official 2.25
IPL/SPL: 2.26
Xfaria Settings
How recent was your internet not working? And can we just install Wizard roms onto an 8525 hermes?
We are going to keep this down to 1 thread I think, we have one going pretty well on the Kaiser forum (TyTn 2) and the South Florida guys with that model are having the exact same issues.
Head over there and we can keep this all together and try and find a solution.
http://forum.xda-developers.com/showthread.php?p=1907694#post1907694

Cannot connect EDGE problem.

Hi Friends!
Now seems that I have a serious problem, my Diamond still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
It started just after updating from TLR2 to TLR3 ROM and Unsigned Hard SPL from OliNex, where radio version also changed.
Before that everything was working nice but now I have nice voice and WIFI quality, GPS and SMS are working as it should, but no GPRS/EDGE data connection.
Ive checked the connection settings lots of times, tried all RADIO versions and reflashed the following ROMs with the following Claro (Brazil) connection settings:
Settings > Connections > Connections > My ISP
APN: claro.com.br
User: claro
Pass: claro
Proxy settings: Only first box checked.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
ROMs flashed for tests:
- RUU_Diamond_HTC_Europe_1.35.401.3_Radio_Signed_Diamond_52.26.25.09_0.93.25.26_Ship
- RUU_Diamond_HTC_WWE_1.37.871.3_Radio_Signed_Diamond_52.26a.25.09_1.00.25.03_Ship
- RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
- tlr-diamond-2.08.07.01
- tlr-diamond-3.08.07.16
The same SIM card works perfectly in another cell phone, so I think it isnt the problem as shouldnt be with operator CLARO, here in Brazil.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
I really need some help with this issue, since data transfer is very important to me.
Tnx in advance for your attention and help!
Alfatag said:
Hi Friends!
Now seems that I have a serious problem, my Diamond still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
It started just after updating from TLR2 to TLR3 ROM and Unsigned Hard SPL from OliNex, where radio version also changed.
Before that everything was working nice but now I have nice voice and WIFI quality, GPS and SMS are working as it should, but no GPRS/EDGE data connection.
Ive checked the connection settings lots of times, tried all RADIO versions and reflashed the following ROMs with the following Claro (Brazil) connection settings:
Settings > Connections > Connections > My ISP
APN: claro.com.br
User: claro
Pass: claro
Proxy settings: Only first box checked.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
ROMs flashed for tests:
- RUU_Diamond_HTC_Europe_1.35.401.3_Radio_Signed_Diamond_52.26.25.09_0.93.25.26_Ship
- RUU_Diamond_HTC_WWE_1.37.871.3_Radio_Signed_Diamond_52.26a.25.09_1.00.25.03_Ship
- RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
- tlr-diamond-2.08.07.01
- tlr-diamond-3.08.07.16
The same SIM card works perfectly in another cell phone, so I think it isnt the problem as shouldnt be with operator CLARO, here in Brazil.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
I really need some help with this issue, since data transfer is very important to me.
Tnx in advance for your attention and help!
Click to expand...
Click to collapse
Some news:
Finally Ive discovered that my Daiamond is from Honk Kong after searching its part number.
I downloaded the RUU_Diamond_hTC_Asia_HK_WWE_1.93.831.1 ROM and got a surprise that it now have the Claro, and other operators from Brazil, connection settings in HTC Connection Setup, so the connection settings itself shouldnt be the issue.
The "cannot connect" problem persists...
I should donate to someone that can help me solve this problem, since I dont have any more hints to solve it...
Tnx!
Alfatag
Any settings in your Proxy settings field?
Laubscherc said:
Any settings in your Proxy settings field?
Click to expand...
Click to collapse
Hi Laubscherc;
Double checked that too, even in automatic settings from "HTC Connection Settings Tool"
Anyone knows if there is any way to make any kind of log or debug to see while it tries to connect?
I think Im getting some hint about my problem with EDGE/GPRS connection. Ive entered field test mode by dialing *#*#364#*#* and in the Group GPRS / E-GPRS I can see some fields displaying 255: <Unknown> parameter.
Some of the fields are RLC: Uplink Coding Scheme, RLC: Downlink Code Scheme, MAC mode and others.
I think it should display the settings to work with my operator, but the question is why they arent filled and how to correct this? There some kind of editor for those settings?
alfatag i have exactly the same problem as you.. and as you too don't know how to figure it out. Allready posted a thread here as you did, but nobody helped. I hope some one who know a lot about the subject can help us. At least is better now, i was thinking i was the only one who have such a big problem. ^^
If u want to, add me on msn = [email protected]
BYE
Same problem with Edge Connection
I´m facing the same problem. Have someone resolved this issue? I´m using the Claro operator too.

Can you disable carrier data connection?

I dont want my Tilt 2 to connect to the data connection EVER! Is there a setting I can change to keep it from doing this? I only use wifi and refuse to pay for a data package.
Mike
settings /communications / data connection off should do what you are asking for
Call your carrier and have them block all data. That is the only true way.
dwizzy130
dwizzy130 said:
Call your carrier and have them block all data. That is the only true way.
dwizzy130
Click to expand...
Click to collapse
They will not go for that, I am trying to stay under the radar for the whole manditory data package thing. are the phone and data all on the same radio setup? could I flash a wrong setup for data or anything?
Mike
Look up MoDaCo NoData, it disables data connections (such as MEdia Net and AT&T ISP GPRS). That, or go to Start>Settings>Connections>Connections>Advanced Tab>Select Networks Button and change both to My Work Network. That should block network connections over AT&T's network, since "My Work Network" is set not to connect to the internet, nor does it have any communications settings. Hope that helps
DaveTheTytnIIGuy said:
Look up MoDaCo NoData, it disables data connections (such as MEdia Net and AT&T ISP GPRS). That, or go to Start>Settings>Connections>Connections>Advanced Tab>Select Networks Button and change both to My Work Network. That should block network connections over AT&T's network, since "My Work Network" is set not to connect to the internet, nor does it have any communications settings. Hope that helps
Click to expand...
Click to collapse
I did have them set to "my work network" copilot GPS still tried to get out. I will look for that NoData.
Thanks
Mike
This is how I disabled DATA connection on my T-Mobile branded touch pro 2.
Connections folder > Connections > Advanced > Select Networks > Drop down menu to T-Mobile Data (on programs that automatically connect to internet) > Edit > Select T-Mobile Data again > Edit > NEXT > Access Point Name : epicx.tmobile.com > Next > Next.
That is how I've been doing it on my previous WM phones (MDA, Wing) and now the Touch Pro 2
MMS will still work via data btw...It is just using diff server
MDIMDI said:
I did have them set to "my work network" copilot GPS still tried to get out. I will look for that NoData.
Thanks
Mike
Click to expand...
Click to collapse
It may try to get out, but it will not succeed. I just tried with Opera and it couldn't connect.

vodafone vpn internet settings

Enjoying my desire so much, only thing is I Can't figure out of how to get internet to work outside of wifi. If anyone could post the Vodafone vpn settings for this it would be much appreciated. Many tx
I assume you mean APN and not VPN. It depeds upon what kind of SIM you have (PAYG, contract) - just call VF and they will give it to you (or, search their support knowledge base on their web site, it's in there too).
John
ive tried this for o2 and it doesnt work as they say they do not support the phone?? thats not possible
they sent me a manual to enable settings i followed it and still no joy
i turn on and off airplane mode, switched 2g - 3g, resett network, tried everything
If you go to VPN/APN settings what do you select as there are 4 options?
- add PPTP VPN
- add L2TP VPN
- add L2PT/IPsec psk vpn
- add L2TP/IPsec CRT vpn
AHA!!!!! it worked!!
ok so these are the settings for o2, you will just need to enter the relevant ones for your network:
Please ensure that when entering O2 into the settings that the letter O is selected and not a zero.
1. Tap Start
2. Tap Settings
3. Tap Menu
4. Tap All Settings
5. Tap Connections
6. Tap Connections again
7. Under the My ISP heading, tap Add a new modem connection
8. Enter a name for the connection of O2 Mobile Web
9. Select modem type, choose Cellular Line (GPRS)
10. Tap Next
11. Enter the Access point name of mobile.o2.co.uk
12. Tap Next
13. Enter the Username of o2web
14. Enter the password of password
15. Skip past Domain and tap Finish
We hope this has answered your question. Please note that replies to this email will not be actioned.
If you need further support please visit http://www.o2.co.uk/mobileguide
To buy accessories please visit http://shop.o2.co.uk/promo/accessoryhub.
For more information on our latest products and services please visit http://www.o2.co.uk/fungames.
Tx for the help, don't know how it happened but it worked all by itself. Did telephone Vodafone and was asked e-mail address to send settings to. 3 hrs later no reply. Ah well as the saying goes, if ain't broke.....

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