Develop Bugs

WM6 Exchange EMail help

I am currently using WM6 and am trying to get EMail through our Exchange server setup; however, my Dash s620 will not properly save the server's address.
The address for our OWA is (ex) mail.email.com:8888/exchange
and this address works fine in Internet Explorer etc, but when I enter this into the phone it removes the /exchange and only saves up to :8888, which then gives me "Error synchronizing" when trying to connect. Our Exchange server does have Exchange ActiveSync enabled along with Direct Push enabled.
Any ideas?
Thanks in advance

I think that you have to check your ActiveSync settings on Exchange. I know that Microsoft have a lot of KB's about that.

It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?

jt76542 said:
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
Click to expand...
Click to collapse
Yeah I've tried every which way I could think of for the login credentials.
I'll sift through some more MS articles tomorrow afternoon, see if I can't find anything... baffled though, really.

K this is going to be a huge PITA I can tell.
I adjusted the Virtual Directory for the default web site in Exchange System manager to point directly to /exchange, eliminating the need for anything after the :8888. It works fine in IE etc, quickly brings up a login prompt. Using the phone's IE and going to the http://mail.email.com:8888 works fine, prompts a login accordingly...
I configured a coworkers Blackberry to use our OWA and it works fine, but I'm not sure if it uses Push Email (Exchange ActiveSync).
What is it about the Dash that won't mesh? The server is not using SSL so I couldn't see it being a certificate issue (maybe it still is?). Is there anyone around who manages an Exchange Server and could perhaps shed some light on common settings that need to be adjusted for Exchange ActiveSync?
Such a nuisance

ActiveSync on the phone reports "The server could not be reached. Please verify the server name." Support code: 0x80072EE7
It reports back with this no matter how I enter the address (which again, works fine in IE). Devil phone

8888 is definetly not standard for publishing ActiveSync.
the software will connect to either MailServer:80 if the SSL checkbox is cleared or MailServer:443 if the checkbox is checked.
don't think you'll get ActiveSync connect to something else.
Why don't you change your port back to 80?
you are already exposing your server to internet without any form of protection (no SSL so your password can be sniffed over the network) and having port 8888 buys you nothing in terms of security since any port scanner will report the port as opened and eventually get the HTTP banner from the IIS Server.
So, get back to a standard config and you'll love your DASH again.
UM

How to keep Outlook Exchange setup after upgrade

Hi,
My touch is used for work.
Everytime I do an upgrade that requires a hard reset, I have to wait until our IT person comes to the office once a week to get my emails setup again.
They will not give me the password as it's the exchange server password I guess.
Anyway to do a backup that will keep the setup/password for after I do the update so I don't have to wait until the guy is in the office?
Thanks.
LIP

Hmm. I have an exchange server at my home (I'm an MCSE/MCT). I don't have this problem.
I don't understand why he won't give you the password. That password should be unique to you. Personally, I don't know any of my client's passwords and I don't want to. Any administrator who knows their client's passwords has set themselves up for a legal mess.
Anyways. Are you connecting through a VPN?

Hi,
I don't understand this either to be honest but I'm not an expert with exchange (I know nothing about it to be honest).
He needed my password as well so I'm not sure what other password he is on about.
We use VPN but I don't know how this works with windows mobile devices.
Thanks.
LIP

There is not a server specific password with exchange, unless for some reason he has isolated exchange on it's own AD Structure and manually creates usersnames in that domain for your email. I've seen IT guys do weird things, so I never put anything to chance.
Here is something you can do before an upgrade.
Go into activesync, then menu->configure server.
Write down all the options and configured settings.
And pay close attention to the username\domain field in the second screen. If that is the same as what you sign in with at work, then there is not another password.
The only problem I see you running into if it is the same password you normally use, is maybe he did not use a trusted CA for the server's certificate.
If that is the case, you will get the yellow exclamation error saying there is a problem with the server's certificate.
Easy fix for that, go to the server's address on your laptop/desktop, and save the certificate to a file. Then import it on your phone and you should be good to go.
Now in regards to the VPN... You normally do not see a vpn in use unless they allow you to access the resources on the domain from your phone. (Sharepoint, and exch2007 shared folder access for example)
If they are, you would have some additional vpn software installed or are using the built in vpn configuration.
That would be under Start->Settings->Connections. Under "My Work Network" tap "Manage existing connections". At the bottom, tap VPN.
If you see something in here you are using a vpn. If you don't, you probably are not, unless you see some vpn client installed in your programs.
Hope this gives you enough info to give it a try yourself after the next upgrade.
Good luck, and best wishes.

Unable to browse to secure sites

I just receieved my TP2 yesterday from mobilephonesdirect (with a T-Mobile contract).
I've run into a problem with trying to browse to secure sites or access my hosted exchange and pop email accounts (both over secure connections).
Activesync returns the error "ActiveSync cannot reach the server. Check that the server address and proxy server settings are correct.". Trying to browse to a https://... address in opera mobile causes it to crash, and in IE I get a dialog saying it cannot find the url and "Make sure the path or Internet address is correct."
I did discover this thread over at expansys about the same problem with the Touch Pro (http://www.expansys-usa.com/ft.aspx?k=113037) but following the steps doesn't work for me, unticking the "This network uses a proxy server to connect to the Internet" option just reticks it the next time I view the settings.
I can't find any settings different between my new TP2 and Vario3 so I'm stuck. Has anyone else had issues?

It's fixed now
I did a soft reset and then the unticking the proxy server setting actually worked. Not quite sure why the TP2 requires this to be unticked yet my Vario 5 is working with it ticked.

Doesn't work
I can untick the proxy but this doesn't solve my activesync/exchange problem. I can access POP3 email etc fine and access my exchange account over wifi or via USB, so I assume it's a T-mobile issue. Anybody any help? I have tried searching and the only other h suggestion was to change proxy server to end in .135 instead of .132, but this doesn't work either.

Now does work
Had to delete the T-mobile settgins that wereautomatically configured, restart,then do the automatic configuration again, then uncheck proxy box before making any connections, then restart and voila!

Syncing TP2 to new server

I work for a fairly large company and they have not received and lodged the certificate with the new server. When trying to connect I get the following....apparently other phones (iphone, nokias allow you to over-ride and hook up anyway)
"Result:
The security certificate on the server is not valid. Contact your Exchange Server administrator or ISP to install a valid certificate on the server.
Support code : 0x80072FOD "
Any help would be gratefully received.
Thanks again

2 options...
1. Turn OFF SSL when connecting to their exchange server. There is an option in TP2 to do that when you are configuring/editing username/password.
2. try https://yourexchangeserveraddress.com on a desktop browser
if it connects, then download the certificate on your pc and transfer it to your TP2, go to file explorer, click on it and it will install fine. It should connect fine afterwards with SSL on.

Powersquad
Thanks and have tried both options (turn off ssl and downloading) but to no avail....
Any ideas?
Thanks again for the input

[Q] How do I Sync WP7 with local Exchange server over USB

I need some help with a Exchange problem on my windows phone 7.
I will like to sync the mail and calendar with the exchange server at my work place, but it is a local server and there is no wifi. I have therefore connected the phone with USB to my desktop computer (with Zune).
If I connect to the exchange server in internet explorer (on the phone) is there no problems, but I can not get it to connect in "email & accounts". I have installed the certificate on the phone and there is no warning before open logon in internet explorer (h t t p s : //[workserver].local/Exchange/ )
When I try to sync I get this error:
Not updated
There's a problem with
[workserver].local. Try again later.
Last tried 2 seconds ago
Error code: 85010014
If I try with out the USB cable in the phone I get this (expected) error message:
Not updated
Make sure the server info in this account's settings is correct, and that you have a data connection.
Last tried 2 seconds ago
Error code: 80072EE7
If I go in to settings and change my password to something wrong I get a:
Outlook account info is incorrect.
I can then type in my correct password and get the same error code 85010014.
Do some one know the right way to connect to a local Exchange server from Windows Phone 7 over USB and Zune?

Exchange does not sync with phones via USB. Never has, and never will. Dunno if this thread is a joke and we're being trolled, or if it's serious...
You sync over ActiveSync, and that should be easy enough to set up if you know what you're doing.

It should work. When you're connected via USB the phone uses your computer's network connection. Are you sure ActiveSync is enabled on the Exchange server and for your account?

I am serious.
I have tryed to test Outlook Mobile Access (OMA) on both my work desktop and mobile by connecction to: h t t p : //[workserver].local/oma/ )
In both the PC and mobile do I get a login screen an then this error:
A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.

Is it only posible to sync a WP7 with exchange server is OMA if enabled on the server, or is there anothor way?
My company do not have license to OMA on there Exchange 2003 server.

MortenRJ said:
Is it only posible to sync a WP7 with exchange server is OMA if enabled on the server, or is there anothor way?
My company do not have license to OMA on there Exchange 2003 server.
Click to expand...
Click to collapse
I don't believe there is any license. You just need Exchange 2003 SP1 and ActiveSync is included. SP2 came out six years ago, so I'd hope that's installed already.