Develop Bugs

HELP! Dash Died, New one on the way, What should I do?

This has been a problem through the last two Dashes that I have owned. This was on the previous Dash posted last December. I am awaiting my 4th Dash! I am hoping that, with someone on here's help, this one will be the one that will work!
My Dash has had 6.1 then I went back to 6.0 after having this problem:
Initially this would occur when I would try to access the internet, email, etc. it would just shut down. Now the problem occurs when in a call as well. The Dash shuts down. I would try to reboot but it reads my battery as dead. I tried different batteries, same problem. THe only way to reboot is to plug into recharge. It will reboot but still reads the battery as 0%. When I reboot on power after the initial reboot, it reads the battery as full again. I can keep the Dash on for awhile but, when receiving a call or when it tries to get email (not All the time, just most of the time) it shuts down again.
I took the phone to a repair shop and they replaced the circuit board but it still did the same thing. After reading this thread, the constant is the memory card. Could this be the problem?​
I received the Dash Black to replace it two weeks ago and virtually the same thing happened. This was after just two weeks of having the new Dash Black!
Exclamation HELP! - Dash Black - 6.1 Rose - MMS, Internet connectivity problems
I am not sure what is going on, my Dash was connecting fine but all of a sudden, it is trying to connect to email and draining the battery in the process. It is also failing to download weather info on the widget on the home screen. Memory is being drained and RAM is loaded down more and more. I cannot connect to MMS anymore (That was the first sign of trouble) and it seems to take forever to go from one part of the home screen to another.
I actually had a similar problem with the previous Dash that I had which culminated in it finally cutting off at random times, especially when connecting to the internet or in a call. I was able to solve the problem when it got bad by doing a hard reset but, you can imagine, I hated going to such an extreme all the time since I have to reinstall everything over and over again! Unfortunately, with this phone, the hard reset did not solve the problem. With the last phone, it finally died completely, it would work for awhile but would not stay in a call.
I had this Dash Black replaced (still within the two week window, BARELY!) and it should arrive today. On other forums, I read another user having the same problem and a suggestion was "too many 3rd party applications" Well, that sounded good BUT, after reflashing to the T-Mobile approved ROM, it still did the same thing, shut down whenever it felt like it and would not reboot unless on the power supply.
Now, I REALLY like the ROSE 1.7 but, then again, I really like the phone too! I have a different memory card so that cannot be the problem, I have used Kavana 6.1, Rose 6.1 1.7, as well as T-Mobile 6.0 on the last Dash with the same problems. Should I tempt fate by reflashing this Dash to one of the 6.1's? It seems like, if this was the cause, Someone should have had the same problem before, especially posting on here. I am not using too many 3rd party apps:
Agendus Pro
Google Maps
Bible Reader
Avantgo (though, I had not had a chance to really use this one much)
Email for 3 accounts, one internet, hotmail, yahoo
Microsoft Word/Excel/Powerpoint/Notes
Adobe PDF reader
YGo!
That's it. There are the pre-installed from the 6.1 that I have used but nothing else that should be causing this breakdown in connectivity. The battery being misread as being dead is really confusing. Though, when it started having the problems, it would hang during trying to connect or disconnect while downloading email.
Ideas? Please! I LOVE this phone and would like to, at the very least, be able to make phone calls with the new phone!

Its fairly obvious, something you are doing is causing this issue. The odds of it happen FOUR times on four different devices and it being one of the ROMs is astronomical at best.
You replaced the Memory card, this solves that problem in part. How do you access the card via card reader or via the Dash on your computer? You could have a defective cable or card reader that is in turn damaging your card.
Do you overclock? if so what speed and do you overclock regularly?
Battery? Have you replaced it or are you simply using the same battery in all of these devices? Usually cutting off and battery reading 0 is a bad battery.
Third party programs is not usually a concern, you dont even want to know how many things i run on my Dash on a daily basis lol

Hmmmmmm
Actually, I have had 4 Dashes but only two have had this problem. The first was replaced because of a defective screen, the second I used almost a year before it exhibited this problem. The third, that is the one I just replaced and this is the 4th, the one I received today.
Well, unfortunately, I have used different cables, I access the memory card through the Dash with installed programs or through Explorer as a Mobile Device in Windows XP and ActiveSync.
This is the second Memory card, having purchased a new one when I got the new Black in case that might have been the problem. I am also using a new Battery, I purchased a new battery when the second Dash started having problems. When it would die, I could switch out the battery and it would read the different battery as fresh, even if the other were charged. The battery in this new one came with the Dash I got 2 weeks ago. I also have another one that is new as well.
I thought about overclocking but actually did not try that. I am not sure enough about how much to overclock and what setting I should use. I heard in one post that OMAP might be the problem. The only thing in common with each Dash that had the problem was the flash to 6.1. Neither had a problem until after the flash. Maybe I was holding my mouth wrong when I flashed it!
Ideas after eliminating the battery and the memory and overclocking? Has anyone ever experienced the operating system misreading the battery?

Battery and Card are the usual suspects, with them gone we are back to the ROM. I have three Dashes, two have 6.1 installed and are used heavily the third is my guinea pig when it comes to testing new cooks, applications etc neither of the two 6.1's show any signs such as what you described.
So I am at a loss, sorry. hopefully this forth Dash works out better. perhaps you should stay away from cooked ROMs and see if the issues reappear, then you can start to narrow it down from there.

Here is a thought, charger. A friend of mine baked his battery using an old Motorola car charger because the mini usb was the 'same' ultimately he screwed his battery / dash up by using the non htc charger. How do you charge yours?

Hmmmmmm, could be!
I go from the USB charger to the plug in. I usually go for the USB and that just MIGHT be the common thread! I think that I will stick with sync ing my Dash on the USB BUT only sync, use the charger for the actual charging.
Thanks! That might be our missing element.

jarroyo said:
I go from the USB charger to the plug in. I usually go for the USB and that just MIGHT be the common thread! I think that I will stick with sync ing my Dash on the USB BUT only sync, use the charger for the actual charging.
Thanks! That might be our missing element.
Click to expand...
Click to collapse
Well keep us posted.

"HELP! Dash Died, New one on the way, What should I do?"
Wait for the new one?

phuKKah said:
"HELP! Dash Died, New one on the way, What should I do?"
Wait for the new one?
Click to expand...
Click to collapse
hard reset?

Are you closing programs and freeing memory when you stop using the apps and what not? I know of people who always have issues with phones and then you come to find out they treat them like crap and then wonder why its slow. Do you charge it every night or do you charge it every 2 weeks? Did you follow the flashing instructions by detail? I am sure that its something you are doing. I am not a noob but not even an expert and I had no issues with the Dash.

bizarre and strange problem with my Dash

Hi guys!
I need your help.My Dash has a bad habit to turn off by itself,when I doing some conversation at phone, or in peace when I just find it turned off.
I put other battery and changed every rom but problem persists.
really strange is that happens every 2-3 days,without any rule,and battery is almost full when this hhappensand when I try to turn it on it can not do that for first or second time but third.
any idea?
thanx in advance!
sorry for my english

Even though you tried 2 batteries, my bet is that they are both no good. check your batteries to see if they are starting too burst, easiest way is to set them on a flat surface and see if they lay flat. my guess is that they are not. I had a problem with that with the original and cheapo batteries. If this isn't the case then the phone maybe defective

my phone used to do this with both my batteries and i ignored it and the problem went from every few days to every few hours in about 4 weeks. i picked up a new battery and i've been random shutdown free for 4 months and counting

Just to back up everyone else's statements, I also had the same situation and your battery(s) are headed for the pearly gates. I bought a good, new replacement for $20 beans.

Your battries are cuput, the reason happens on calls, surfing internet etc is because the mA usage goes up during, buy a branded battery something like simplo/sendo as you get what pay for, if still an issue it's hardware.

Phone randomly turning off

my htc s621 is randomly turning off on itself. i notice it does this either when it is feeling warm, or when im outside and the weather is a little chilli. i thought it might be a battery problem but i dont want to waste the money buying a battery if its not going to solve my problem. anyone encounter something like this before? any help or advice would be much appreciated. thank you.

had same issue a while ago. i solved it with a new battery...
you can check if your battery is bloated by making it spin on a flat table. if the battery keeps spinning, then it means you likely need to get a new one...

Probably the battery. I'm still managing with my original battery but I talk and text very little. When I put it under a heavy load like browsing, it shuts down. Doesn't do it when it's plugged into AC.

dboyer said:
Probably the battery. I'm still managing with my original battery but I talk and text very little. When I put it under a heavy load like browsing, it shuts down. Doesn't do it when it's plugged into AC.
Click to expand...
Click to collapse
get a new battery... a friend of mine had that same issue.. turned on wifi, opened google, bye phone... i told him to get a new battery and he's fine with his dash

i have the same problem. I have buy a new battery on "battery update" (Hong Kong web site) payed €20,00 (almost £18,00) ..perfect!
But i must say that..unfortunately ..since i use 3evo roms...battery seems going crazy! Maybe i wrong...however
my batter is almost 4 years old but only from few time it's seems "go away"!
i't happens since i use often dash for watch divx and listem music !
task manager say :"battery backup 255% status high but "mAh" are very down!! Change your battery mate!

I have to concur. The same thing was happening to my phone over the past 2 weeks. Purchased a new battery from ebay (~$10) and everything is good to go. In fact, with the latest 3vo Rom, in the past 2 days my battery has been lasting longer!

hey guys deff a battery issue went through same thing with my wifes. fyi if you have had the phone less than a year call htc they will replace battery under warrenty no questions asked just have to have the imei number. swapped out the wifes payed nothing and fixed the problem.

hey, i just started getting this too.
and my battery is only 2 weeks old...

battery, I had same problem

http://forum.xda-developers.com/showthread.php?t=499819&highlight=phone+turning
http://forum.xda-developers.com/showthread.php?t=441703&highlight=phone+turning
http://forum.xda-developers.com/showthread.php?t=539245&highlight=phone+shutdown
http://forum.xda-developers.com/showthread.php?t=368495&highlight=phone+shutdown
http://forum.xda-developers.com/showthread.php?t=438221&highlight=phone+shutdown
http://forum.xda-developers.com/showthread.php?t=418839&highlight=phone+shutdown
That's just a few yep it's your battery

THANKS you guys were a great help

Ray_jai said:
hey, i just started getting this too.
and my battery is only 2 weeks old...
Click to expand...
Click to collapse
did you buy your phone used or new?

trinistylez said:
my htc s621 is randomly turning off on itself. i notice it does this either when it is feeling warm, or when im outside and the weather is a little chilli. i thought it might be a battery problem but i dont want to waste the money buying a battery if its not going to solve my problem. anyone encounter something like this before? any help or advice would be much appreciated. thank you.
Click to expand...
Click to collapse
oh yes. mine would actually turn off, and even when its on, the network goes on and more off than on, impossible to do anything but browse th net, if anyone has any idea on wat to change on it, i've also upgrade to WM6.5 but it didnt help,

Battery drain with Navigation software [solved]

Hello everyone,
I've noticed a strange issue:
I've connected my device to my car charger and I've used Copilot 8 two times: one this morning going to work (25 minutes of trip) and another going home this evening (25 minutes again)
I've found that even if the device is connected to the charger, after 25 minutes of usage of Copilot, I've noticed a 4% of battery comsumption!!!
I've retried again this evening and I've noticed this again!
I remember perfectly that with other HTC Devices (Kayser and HD2), I've charged and used the device without battery consumption.
There is someone that noticed the same things?
Any suggestion, please?
I think it's not acceptable to have my Desire discarging during a (long) trip!

Sounds to me like your car charger isn't putting out enough power to keep the device charging whilst in use.

Yes, I hope this is the matter.
I've ordered another original HTC charger. I'll update this thread as soon as I receive it.
I'll try to enable GPS and make a simulated trip using the home charger.

FloatingFatMan said:
Sounds to me like your car charger isn't putting out enough power to keep the device charging whilst in use.
Click to expand...
Click to collapse
Yep, seems the probable cause. I used to have same issue on another device used with a cheap low (500mAh) power on it.

The charger I'm using is original HTC charger for my old HD2.
I'll try with the new one.
Thanks to all of you for your help!

FloatingFatMan said:
Sounds to me like your car charger isn't putting out enough power to keep the device charging whilst in use.
Click to expand...
Click to collapse
yeah i think ronnyuk already explained it couple weeks ago, strange but seems to be true unfortunately

I've had the same problem. I cant be bothered to find my own thread where I explained it, but if feel free to do so.

I had the same with my Xperia X1 using TomTom. I was using a cheap no-brand car charger from Maplin.
When I bought an official Sony Ericsson one, the speed of charging improved drastically.
As an aside, the cheap no-brand charger eventually ended up killing my mp3 player and making my phone stop working until I removed the battery for over 4 hours.

In 8 days from Expansys I'll receive the charger for my device. I hope to solve the issue.

As I wrote in another forum, another user had such an issue with an Acer Liquid, while I didn't using a commercial car charger I bought months ago for my iPhone (it's a "LoveMyPod brand, with two USB ports).
Didn't try it with Desire yet, but as Floating said, I suppose it's a matter of howe much power the charger is providing

tifosi256 said:
I had the same with my Xperia X1 using TomTom. I was using a cheap no-brand car charger from Maplin.
When I bought an official Sony Ericsson one, the speed of charging improved drastically.
As an aside, the cheap no-brand charger eventually ended up killing my mp3 player and making my phone stop working until I removed the battery for over 4 hours.
Click to expand...
Click to collapse
Just goes to show that you really DO get what you pay for with cheap accessories.
Sure you might save a bit of money at first, but you're also risking harming your device in the process.

FloatingFatMan said:
Just goes to show that you really DO get what you pay for with cheap accessories.
Sure you might save a bit of money at first, but you're also risking harming your device in the process.
Click to expand...
Click to collapse
Too true. And of course, this happened whilst I was on an epic road trip of Europe, with the whole trip itinerary on the phone and ONLY on the phone!!
A lesson learnt (especially as the official SE charger in Italy cost me the equivalent of £30). Thankfully the mp3 player was just a cheapo thing but still, very annoying

Hello everybody.
Yesterday I've received the charger. This morning I've tried it and it works!!!
Thanks to all.

isn't the charger for the HD2 that you had original (CC C200 ) the same as the desire ???

Yes they are...

EddyOS said:
Yes they are...
Click to expand...
Click to collapse
Not for me. With HD2 I've received an HTC Charger with MiniUSB->MicroUSB adapter.
If I use this charger, I can't charge my Desire using the Navigation app.
With the charger I've received yesterday, I've charged the device during the usage of the nav app.

Battery drops from 50% to 0%

Hi
My Z1C is 2,5 years old. I had a custom rom with locked bootloader. About a month ago it started to drop the battery capacity very fast. Today I wanted to speed up the drain and it took 8 minutes of GTA:SA to drop the battery from 65% to 0%. It was dropping slowly from 65% to 50%, then fast to 38% and it shut off at 38%. Then it has completely no power, when I tried to power it on only red led blinks. In normal usage it can drop from 50% to 0% in a half of hour, even when I just check the time.
Xperia Companion repair didn't solve the problem.

Reflash the custom rom and check if this dont work then battery damaged u need to buy new one. Coz battery after 2years of use loses its capacity.

I reflashed it and didn't work. Now I'm using stock rom flashed by Xperia Companion for a week and it also didn't solve the problem. AccuBattery shows that the estimated battery capacity is just 756mAh after a 0-100% charging. I think I will try replacing the battery, hope it will solve the problem, otherwise I will have to throw a fully working and still almost as new looking phone 0_o

I too had Same problem just like yours... Replacing With New battery helped me. But make sure battery is Genuine.

Now I see that the plastic frame is deformed because the the battery has grown up a bit. I can easily put my nail between this plastic frame and the aluminium frame ;d
So I need to buy a new battery, plastic frame, back cover, USB cover, bottom speaker cover and a back protector film. I hope it's worth it.

If the back cover and the other things you mentioned are not damaged you shouldn't buy them.
I had the same problem, buy a new battery and a back cover sticker, with 15€ you will revive your z1c
Notice also that the phone is old, buying things worth 50€ is not a good deal

I bought it all for about 19€. A back cover with a sticker was same price as a sticker only so I bought it

Hey everybody,
I´m new here but read some very heplful post before. So now I have a real issue with my device, same like you.
My Z1c turns off when 50% of battery is used. It mean I can use my phone from 100% to 50% and then it drops to 0% or from 65% to 15% and then 0%...
I read the linked articel from androidpit.com here on xda about battery calibration and I wanted to ty it soon. I relly hope that will fix my problem...
But I´ve noticed something different too.
I dont know if you have the same issue or not but maybe some of you can help me.
I´ve noticed that when I open file commander app and tap on internal storage there are no folders... it says it´s emtpy, no foldes nor files, that´s a little bit weired I think.
And seconde thing I´ve noticed.
When I look up the storage usage in settings, android is calculating App, pictures, audio, downloads, cache data and also misc. but when its finished the misc. section isn´t there anymore I wonder if its normal or not.
In my opinion it´s not usual that the misc. section disappears.
I hope someone can help me with my issues and give me some advice to fix them.
Thanks for your help and I apologize for my bad english...

ryanflow said:
Hey everybody,
I´m new here but read some very heplful post before. So now I have a real issue with my device, same like you.
My Z1c turns off when 50% of battery is used. It mean I can use my phone from 100% to 50% and then it drops to 0% or from 65% to 15% and then 0%...
I read the linked articel from androidpit.com here on xda about battery calibration and I wanted to ty it soon. I relly hope that will fix my problem...
But I´ve noticed something different too.
I dont know if you have the same issue or not but maybe some of you can help me.
I´ve noticed that when I open file commander app and tap on internal storage there are no folders... it says it´s emtpy, no foldes nor files, that´s a little bit weired I think.
And seconde thing I´ve noticed.
When I look up the storage usage in settings, android is calculating App, pictures, audio, downloads, cache data and also misc. but when its finished the misc. section isn´t there anymore I wonder if its normal or not.
In my opinion it´s not usual that the misc. section disappears.
I hope someone can help me with my issues and give me some advice to fix them.
Thanks for your help and I apologize for my bad english...
Click to expand...
Click to collapse
Hi
I tried one full discharge and then a full charge when the device was powered off and it didn't work. I bought the parts from aliexpress and a local shopping website so I will get them all in a month, then I will replace them, do some tests and post the results here.
About the files, you can try another file manager or clear file commander's data. I use the MK Explorer.
Next question, you just don't have any misc files, but the system has to search them so it appears at the beginnging. If you remove all files from the download folder, it will disappear too

I calibrated the battery and it shuts off at 0% properly, but its capacity is still 700mAh

The battery I bought turned out to be 14W10, so it's older than the original one... And it is complete garbage with 100mAh capacity (power off at 95%, lol).
I need another one.
Is it possible to get a genuine battery produced in 2015+?
I found these 17W, are they fake?
http://allegro.pl/ShowItem2.php?item=6978618040
http://allegro.pl/ShowItem2.php?item=6994928458

I bought mine 4 weeks ago on amazon. But I am not not sure if you can buy there: https://www.amazon.de/gp/product/B01MZ8RSCK/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1

It is 2500mAh, I don't want my phone to explode

This is only the battery capacity I think. Yes, I was wondering also because the original has 2300. But for me it is working now.

Hi again,
I bought a new battery, maybe it's genuine, maybe not, I'll never be sure. It looks legit anyway. It came without NFC sticker and it was produced in the half of this year. It is running well from the beginning, it took me almost two hours of playing GTA:SA on max settings with 100% brightness and GPS turned on to drop the factory loaded 43% The first result of time with regular usage is shown in the screenshot (stock rom):
AccuBattery stats
Battery usage
Looks good Hope my Z1C would work fine for another year or two

tau45 said:
It is running well from the beginning, it took me almost two hours of playing GTA:SA on max settings with 100% brightness and GPS turned on to drop the factory loaded 43%
Click to expand...
Click to collapse
So your mobile got a second life.

Downgrading to a 4.4.4 Cyanogen Rom cured this for me permanently. Still I am trying to find a 5.x or better Rom which has no battery issues...

Hey @jho55, does it still work fine for you?
My phone now needs definitely a new battery.
It turn off at 95%...
@tau45 which battery have you bought?
When I replace it, do I need to flash the Rom again?

ryanflow said:
@tau45 which battery have you bought?
When I replace it, do I need to flash the Rom again?
Click to expand...
Click to collapse
I bought
http://allegro.pl/ShowItem2.php?item=7030978271
Because I could collect it in my city and check it. I had to stick the NFC sticker to this but it was no problem.
You don't need to reflash the ROM

ryanflow said:
Hey @jho55, does it still work fine for you?
My phone now needs definitely a new battery.
It turn off at 95%...
@tau45 which battery have you bought?
When I replace it, do I need to flash the Rom again?
Click to expand...
Click to collapse
It is still working for me. I also bought the following. Especially the toolkit really helps:
tools: https://www.amazon.de/wortek-Univer...coding=UTF8&psc=1&refRID=WFD1G0EEM8P9XZS014SX
glue: https://www.amazon.de/Dichtung-Akku...coding=UTF8&psc=1&refRID=WFD1G0EEM8P9XZS014SX
You do not need to flash anything again. If you use NFC, you need to add the antenna on the new battery. I am not using it and I will never do, so I just kept it on the old battery.