This has been a problem through the last two Dashes that I have owned. This was on the previous Dash posted last December. I am awaiting my 4th Dash! I am hoping that, with someone on here's help, this one will be the one that will work!
My Dash has had 6.1 then I went back to 6.0 after having this problem:
Initially this would occur when I would try to access the internet, email, etc. it would just shut down. Now the problem occurs when in a call as well. The Dash shuts down. I would try to reboot but it reads my battery as dead. I tried different batteries, same problem. THe only way to reboot is to plug into recharge. It will reboot but still reads the battery as 0%. When I reboot on power after the initial reboot, it reads the battery as full again. I can keep the Dash on for awhile but, when receiving a call or when it tries to get email (not All the time, just most of the time) it shuts down again.
I took the phone to a repair shop and they replaced the circuit board but it still did the same thing. After reading this thread, the constant is the memory card. Could this be the problem?
I received the Dash Black to replace it two weeks ago and virtually the same thing happened. This was after just two weeks of having the new Dash Black!
Exclamation HELP! - Dash Black - 6.1 Rose - MMS, Internet connectivity problems
I am not sure what is going on, my Dash was connecting fine but all of a sudden, it is trying to connect to email and draining the battery in the process. It is also failing to download weather info on the widget on the home screen. Memory is being drained and RAM is loaded down more and more. I cannot connect to MMS anymore (That was the first sign of trouble) and it seems to take forever to go from one part of the home screen to another.
I actually had a similar problem with the previous Dash that I had which culminated in it finally cutting off at random times, especially when connecting to the internet or in a call. I was able to solve the problem when it got bad by doing a hard reset but, you can imagine, I hated going to such an extreme all the time since I have to reinstall everything over and over again! Unfortunately, with this phone, the hard reset did not solve the problem. With the last phone, it finally died completely, it would work for awhile but would not stay in a call.
I had this Dash Black replaced (still within the two week window, BARELY!) and it should arrive today. On other forums, I read another user having the same problem and a suggestion was "too many 3rd party applications" Well, that sounded good BUT, after reflashing to the T-Mobile approved ROM, it still did the same thing, shut down whenever it felt like it and would not reboot unless on the power supply.
Now, I REALLY like the ROSE 1.7 but, then again, I really like the phone too! I have a different memory card so that cannot be the problem, I have used Kavana 6.1, Rose 6.1 1.7, as well as T-Mobile 6.0 on the last Dash with the same problems. Should I tempt fate by reflashing this Dash to one of the 6.1's? It seems like, if this was the cause, Someone should have had the same problem before, especially posting on here. I am not using too many 3rd party apps:
Agendus Pro
Google Maps
Bible Reader
Avantgo (though, I had not had a chance to really use this one much)
Email for 3 accounts, one internet, hotmail, yahoo
Microsoft Word/Excel/Powerpoint/Notes
Adobe PDF reader
YGo!
That's it. There are the pre-installed from the 6.1 that I have used but nothing else that should be causing this breakdown in connectivity. The battery being misread as being dead is really confusing. Though, when it started having the problems, it would hang during trying to connect or disconnect while downloading email.
Ideas? Please! I LOVE this phone and would like to, at the very least, be able to make phone calls with the new phone!
Its fairly obvious, something you are doing is causing this issue. The odds of it happen FOUR times on four different devices and it being one of the ROMs is astronomical at best.
You replaced the Memory card, this solves that problem in part. How do you access the card via card reader or via the Dash on your computer? You could have a defective cable or card reader that is in turn damaging your card.
Do you overclock? if so what speed and do you overclock regularly?
Battery? Have you replaced it or are you simply using the same battery in all of these devices? Usually cutting off and battery reading 0 is a bad battery.
Third party programs is not usually a concern, you dont even want to know how many things i run on my Dash on a daily basis lol
Hmmmmmm
Actually, I have had 4 Dashes but only two have had this problem. The first was replaced because of a defective screen, the second I used almost a year before it exhibited this problem. The third, that is the one I just replaced and this is the 4th, the one I received today.
Well, unfortunately, I have used different cables, I access the memory card through the Dash with installed programs or through Explorer as a Mobile Device in Windows XP and ActiveSync.
This is the second Memory card, having purchased a new one when I got the new Black in case that might have been the problem. I am also using a new Battery, I purchased a new battery when the second Dash started having problems. When it would die, I could switch out the battery and it would read the different battery as fresh, even if the other were charged. The battery in this new one came with the Dash I got 2 weeks ago. I also have another one that is new as well.
I thought about overclocking but actually did not try that. I am not sure enough about how much to overclock and what setting I should use. I heard in one post that OMAP might be the problem. The only thing in common with each Dash that had the problem was the flash to 6.1. Neither had a problem until after the flash. Maybe I was holding my mouth wrong when I flashed it!
Ideas after eliminating the battery and the memory and overclocking? Has anyone ever experienced the operating system misreading the battery?
Battery and Card are the usual suspects, with them gone we are back to the ROM. I have three Dashes, two have 6.1 installed and are used heavily the third is my guinea pig when it comes to testing new cooks, applications etc neither of the two 6.1's show any signs such as what you described.
So I am at a loss, sorry. hopefully this forth Dash works out better. perhaps you should stay away from cooked ROMs and see if the issues reappear, then you can start to narrow it down from there.
Here is a thought, charger. A friend of mine baked his battery using an old Motorola car charger because the mini usb was the 'same' ultimately he screwed his battery / dash up by using the non htc charger. How do you charge yours?
Hmmmmmm, could be!
I go from the USB charger to the plug in. I usually go for the USB and that just MIGHT be the common thread! I think that I will stick with sync ing my Dash on the USB BUT only sync, use the charger for the actual charging.
Thanks! That might be our missing element.
jarroyo said:
I go from the USB charger to the plug in. I usually go for the USB and that just MIGHT be the common thread! I think that I will stick with sync ing my Dash on the USB BUT only sync, use the charger for the actual charging.
Thanks! That might be our missing element.
Click to expand...
Click to collapse
Well keep us posted.
"HELP! Dash Died, New one on the way, What should I do?"
Wait for the new one?
phuKKah said:
"HELP! Dash Died, New one on the way, What should I do?"
Wait for the new one?
Click to expand...
Click to collapse
hard reset?
Are you closing programs and freeing memory when you stop using the apps and what not? I know of people who always have issues with phones and then you come to find out they treat them like crap and then wonder why its slow. Do you charge it every night or do you charge it every 2 weeks? Did you follow the flashing instructions by detail? I am sure that its something you are doing. I am not a noob but not even an expert and I had no issues with the Dash.
Related
Hi Guys,
Whenever I remove the battery from my XDA 2S I lose everything and have to set up the OS from scratch.
I have spoken to O2 and they have told me this is normal? But how can this be? It is the most stupid thing I have ever heard.
Please if someone could just tell me if their XDA 2S does this I would be more than grateful!
Thanks in advance.
Jonnycash!
Go to settings/ Power icon and check the status of both the Main Battery and the backup Battery, the first could be at any charge % the backup Battery should be at 100%, this is used to hold the data on the phone for a short duration, sim card swap or battery swap with the machine selected OFF first. If its loosing data then there is something wrong with it, I can remove the Battery on my IIs for 10 mins if need be without a problem - Mike
Yes the Backup Battery is at 100%
It loses everything as soon as I take the battery out, I can put the battery straight back on, start the phone and OS setup begins.
When you say selected "off". Do you mean quickly pushing the power button once.
I have done this and still it loses everything.
Looking forward to your response.
Jonnycash!
All I can sugest are two options
1, Return the phone as it is clearly faulty, demand O2 repair the unit or try for an Exec as a replacement as re-compense, you might get this easily as they are no longer offering the IIs.
2, install something like Sprite back-up and configure the back-up to re-install everthing hardly ideal, and this is not what I would do.
Mike
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
After taking out the battery, try not to push the tab(the one you pull back and the battery pops up) that holds the battery back into place until you re-insert the battery.
Jonnycash said:
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
Click to expand...
Click to collapse
Sounds like a duff backup battery to me ( see pic), changing the mainboard would seem a sledgehammer to crack a nut. I have had this with blueangels after re-assembly, even with the backupstatus at 100%. I leave on a cradle charging overnight then do a hard reset - seems to work for me.
Richard
i have that problem as well before. but maybe this will help you a bit.
because i always do it removing the battery when changing my sim card. how i wish they would put the sim card away from the battery. ( calling the attention of the engineers for future references).
i started on the permanent save check mostly on contacts and appointments (I needed them all the time) (start>settings>system>permanent save). then i usually turn on the flight mode then turn off the pda from the power button.
thats the time i take the battery off and either to swap the sim card of the battery. then it automatically go to soft reset when the battery is back you will notice that after the automatic soft reset, there will be a small window showing appointments and contacts restoring.
i hope this will help.
I've had this, once. I've heard that this is a bug of that little black thingey that holds the battery, because it supposed to switch between backup battery and normal battery. Too bad sometimes it does not do this at all...
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
kdskamal said:
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
Click to expand...
Click to collapse
It happened to me again few days ago, under 2003SE (I had to downgrade for something). One thing i love in WM5 that I don't have to worry about this.
It has happened to me many times as well as I am always changing batteries. As somone mentioned above it seems to be a bug with the battery holder (the little black tab you clisk to hold the battery in.) I just keep my contacts backed up each time I add a new one. as for the applications they can usually waite till I restore them.
need solution..
need a good and working solution for this...........
Re: need solution..
isk2005 said:
need a good and working solution for this...........
Click to expand...
Click to collapse
Eeerrrr. how about ' replace the battery' - they are standard cells...
Richard
Mabey its not clear what seems to be happening here
When you drop the unit and /or when you open the little black clip that holds the battery in place. Somtimes the phone looses all stored information and goes to hard reset. There seems to be 2 bugs in action here.
1) The batterys seem to get into a strange state where they dont work properly. (I have found that putting the battery into the rear slot of the charger reconditions it to fix this problem.)
2) Some units seem to have a bug with the battery latch when you open the latch accidently or somtimes even just when changing the battery intentionaly it seems not to switch to back up battery corectly. My theory is that there is a dead zone in the latch that does not make the correct transfer if it isn't fully engaged in either direction. It is a really poorly devised way to handle battery changes but hey its too late for them to redesign it. I can not say how many ppl have this issue or if it is everyone or just some people but I do know this is the case on mines and many of the forums I've read.
Solutions:
1) Back up your unit whenever you add data to it. you can just do a contact list back up which only takes 1 min for me and my sx66 has over 2k contacts. Do full back up once a week that should cover your apps and data.
2) Keep your battery reconditioned at least once a week use the rear charging slot for the battery. If you only have one battery this is not an option so I suggeest if you are going to keep your sx66 for any length of time buy a spare battery.
3) Recently I have begun using a small peice of duck tape to secure my battery latch. It is a pain in the rear but I have droped my unit once in this configuration and the battery and latch stayed in place.
Additionaly:
To make restores easier you can include some of your favorite applications in your ext roms. Just snoop around in the forums and you will see directions for manipulating ext rom.
Also look into changing the directorys where you store information. IE your mem card and the onboard storage directory seem to never get nuked unless it is done by the user.
Anything short of the above listed or replacing the hardware is not viable, because these are HARDWARE bugs. Version 5 avoids this issue because it does not hard reset your data like all previous versions of ppc. However the hard ware issue is still there it just doesnt effect you. But if you upgrade your rom be carefull because you are trading the bugs you know for the ones you don't know...lol
thanks for advice ........
dont worry richard am shifting to o2 exec
isk
***EDIT***
Turns out it was a bad battery.
***END EDIT***
SO, I have an sx66 that will connect with little to no problem when the battery is above %50... but as soon as the battery hits that %50 (or below) mark, all bets are off, and it keeps telling me that the answering modem keeps disconnecting, or is unavailable. But, as soon as I plug it into a charger, viola, I can connect and keep going.
I'm assuming there is a setting somewhere in the registry that has to do something with something. I could understand the battery being wayyyy down, and the phone just not having the juice to connect, but this is very consistent. I also can't find any relevant posts concerning this issue.
please help.
do you have a voltage multimeter? because this sounds alot like the problems my BA have that nobody gave me any input on.
when the phone was on hte charger, i couold make calls and **** noproblem. however, when i took it off? dead. instantly, it dropped all cell reception.
i figured it was the battery, so iswapped it out. and it SEEMS to have resovled itself.
so my opinion is, swap out the battery and give that a shot. its very likely thats the problem.
if it doesnt help, try flashing it with WM5 and setting it up. that may give us some insight as to if its hardware or software.
I'm gonna go with it's a bad(ish) battery. I noticed the other evening, and again tonight (paying attention) that the battery was registering %49, but the whole unit kept cutting off as follows: do some stuff, close all with pocket nav, turn off the screen, and into my pocket. Pull it out, 5 minutes later and turn it on - to the boot screen. do whatever, turn off the screen, back in my pocket. 5 minutes later, same problem. I think the battery is registering it's capacity wrong? I'll look to see how to re calibrate.
boot screen being what, the screen alignment or what?
btu yeah. it sounds like the battery. that or the blueangels have really inconsistent radios.
tmo splash screen with the rom radio and ext rom numbers....
ass i thought this was hte otherthread lmfao.
and yeah. that same **** happend to me when i first got my imate. it's the battery.
Tried to recalibrate. not good.
I tried to cover that pin like it says in the wiki (universal's battery problem) and put the battery back in... the device wouldn't power on, so i pulled the battery and tape, and now the unit boots and all, but won't find service. at all.
Gonna try the newest radio stack, and see if that helps.
Upgrade to 1.15 saved the radio. It works now.
ohgood., you had me worried, i think its sad i care about your ba almost as much as mine.
butyeha. you should do a SD backup, theres a section in the wiki wiht the commands. then dump it with dd as an image to your pc, so incase you do **** something up you can flash from SD. of course if its a actual brick, it wont help but its a decent insurance policy.
Gotta say, God has smiled upon my cell phone situation(s).
I had to use a ****ty frankenrazr (built from parts of others) for like 2 years, and it was a phone/txtr, and that's it.
I guess for my patience, I have been rewarded with bounty... A BA, now with a camera, aluminum case, sync cables, new speaker, an a pen stylus, for about $45, and just two days ago I got a universal for some old fujitsu touchsceen computers and a little cash - about $150 in all.... Awsome
i have same problem with my MDA III from tmobile
i dont have any SD but i"ll buy 2GB
i have orginal microsoft 2003 softwere installed and i got the phone like gift
when is it charging everything works fine (wifi,gprs) but when i put out phone from USB CHARGER and go to wifi,gprs,night mode for camera or similar
IT JUST FLASHES-BLACK AND IT TURNS OFF
YEah, got a new battery, and it still cuts off at 42%. Eh...
My Tmo S3 is getting old and cranky apparently. Not sure what else to try, perhaps someone can weigh in?
1. I'm running CM11. I have tried other ROMs, all had the same issues.
2. It charges best with my Qi charger, as my daughter tripped on my charging cable once and it pulled out. It will still charge via USB, but slowly.
3. I have tried ART and Dalvik. No difference in battery life.
4. I've tried another battery. Also no difference.
5. I've tried Trebuchet, GNL and Nova.
6. I've tried installing Xposed with a couple of modules (not at the same time) one to help with wakelocks and one to help minimize Google's location checks.
7. I've tried taking out my Sandisk micro card. No difference.
It slows way down sometimes, generally when there are a couple of things going on but not always. For example, I got to work a few days ago, at an unfamiliar location. My phone was in the car cradle, plugged in to the car charger (bought from Tmo for the phone). Google Maps was running to nav me. I unplugged it, stopped Maps and tried to text my husband that I'd arrived. It would load Hangouts but never the conversation. Just the spinning circle. I needed to get in to the classroom. Rebooted, it booted then booted itself again, I could finally text him, but it was still hanging. When I would type, all the letters (google keyboard) would stay "lit up" so I couldn't see the keyboard.
Sometimes I get audio notifications, sometimes not. Sometimes it rings, sometimes not. Sometimes while I'm looking at the hangouts conversation it'll ding that I have a new message but the message won't show up for another minute or two.
Any other ideas? I'd really like to not have to buy another phone, but I'm beginning to wonder if this one is just done.
Frustrating because I used to run GNL, have "Ok, Google" enabled from any screen, have my Twitter update once an hour, have weather update once an hour, and now I've uninstalled Twitter, my weather updates manually (so no severe weather warnings...), I've ditched GNL and turned off "Ok, google." It isn't like my phone wasn't running these things.
Example: Today I had to go shopping for household and grocery items. Each time I was in the vehicle the phone was plugged in. The drive into town, between stores, while I ate lunch in the van. It was full 99% when I left home. 4 hours later it was at 29%...plugged in. I tried both the car charger and a brand new USB cable plugged into my FM transmitter.
I kinda have a feeling its got to do with how you're charging it. USB and car chargers generally don't push more than 500ma, where a good wall charger will be rated between 1-2A. No idea about wireless charging but I'd suspect they charge with a lower current. I could be wrong though.
Anyway, it also matters what cables you use. Many replacement charging cables won't handle the higher current. So even if you are using a good charger, a cheap cable can reduce any benefit expected. Over time, this all may have a negative effect on how much voltage the battery can push out to the device, impacting performance. Plus as the battery gets old this naturally happens anyway so the effect could be combined.
It also might help to start over fresh with your system and apps. Flash firmware via Odin first. (This would be a good time to test things while fully stock). Then reflash your ROM and only restore essential data. Reinstall everything else and start clean.
If you have the same problems, especially while stock, and a new battery doesn't help, it is possible some hardware has started to degrade due to age.
Whatever the problem may be though, backup your important data off-device soon, just in case.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Thank you for your input, DocHoliday. I appreciate your wisdom. Up until about a month ago, I'd used the OEM wall charger and cable. We wondered about the cable so my husband bought me a good replacement. We definitely try to stuck with good quality, our phones are investments we can't afford to replace if we can help it.
I do believe we're going to ODIN to stock tomorrow. I need my husband's help on that one. I've never dealt with ODIN, only installing zip or the CM installer. If we can save it and make it stable we'll pass it to our daughter. I gave up and bought a Moto G.
I'm really interested though in what the outcome will be with stock. I have, indeed, tried what you suggested as far as starting fresh with system and apps. Yesterday I did a full wipe, wiped /system, cache, Dalvik. Signed in to Google and put only what I needed back on.
Thanks again for the advice. I'll report back after running stock a few days.
For people who have never used it, Odin can sound a lot more intimidating than it really is. It's really quite simple though, so if you find you have to do it on your own at some point, I'm sure you'll be just fine.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Thank you for that vote of confidence. I can always cover up Touchwiz with Nova, right? ?
Yup!
Sent from my SAMSUNG-SGH-T999 using Tapatalk
A while back i used to "try" to root stuff. I sucked at it BAD. Anyway, I have a Galaxy Note 8.0 (GT-N5110) that I had rooted to a certain point (very superficial) and I just kept it the way it was, that way I could use Multi-window for any app. This morning I unplug my tab from the charger only to be disappointed that it will not turn on. Ive tried different power outlets, different cables, different base chargers, even the whole "power+vol_up+home" thing... nothing. I never updated the tab when Kitkat came through the pipeline. Im freaking out that a new major update automatically happened overnight or something. Im sorry to trouble you all, but does anyone have suggestions? Since it's rooted I can't take it to Samsung or Best Buy. Honestly if I could just get it back to stock, that would be awesome, but im more concerned about getting it to simply turn on. Any Ideas?
If your device is rooted you won't get an OTA update so that could not be the problem. You can try to unplug battery (mus open the device)"and see what happened. Maybe your battery is faulty or someting else.
K... I appreciate it Ill take a look. But, lets say I actually open it (without making things worse), how do I determine if the battery is in fact faulty? If it is, can I get a replacement? preferably an official samsung one.
EDIT:
Scratch that. Sry, Im just always scared of doin stuff, so I always feel like I have to ask the question, but I'll look it up. Im confident at least this should be easy enough for me to do Thank you again.
The problem with this device is you cannot pull out the battery easily. Maybe after that steps it boots up again.
Battery removal wasn't bad... now I'm just waiting for a new one (ordered on ebay, crossing fingers hoping it was legit). What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
varxtis said:
Battery removal wasn't bad... now I'm just waiting for a new one (ordered on ebay, crossing fingers hoping it was legit). What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
Click to expand...
Click to collapse
Wow, that suck. sorry for you man. For now, try to plug the tablet to a computer and while device manager opened and see if there is change. If the change say "qhsusb" or something along that line and not your model number . . . changing battery wont do anything because it's already hard bricked. if not, finger cross.
varxtis said:
What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
Click to expand...
Click to collapse
No. But sometimes after this step and reconnecting the battery the device boots up. Also a battery calibration is done.
I tried plugging in the tablet to the computer with the old battery and then without any battery. Neither one prompted anything in the device manager. Today I got the new battery (assuming its legit and in good condition) in the mail. I plugged it in, and nothing. Plugged the tablet with the new battery to the wall charger, nothing. Plugged the tablet with the new battery to the computer while running device manager, nothing.
I'm going assume that the new battery is dead and let it stay connected to the wall charger for 8+ hrs, and see if there are any changes.
I just really don't understand what the deal is and why this would randomly happen. Ive never had problems with the firmware or anything. I have felt like there was an issue with the battery being that it doesn't seem to be keeping much of a charge... but for it to just Hard Brick like this seems so out of the blue. Can anyone provide me with additional suggestions please?
Maybe I'll ask it this way...
Is there any way to test if the batteries are food? That way I can at least determine if the tablet is in fact hard bricked or just bad batteries.
Might not be what you want to hear, but if different cables, chargers and batteries don't work, then maybe there was a power surge overnight while the device was plugged into the wall that took out the device (I once lost a computer that way and now I only use surge suppressors (note that not all power bars are proper surge protectors! See here: http://en.wikipedia.org/wiki/Surge_protector ) that are UL 1449 certified with a low clamping voltage and high energy absorption rating as a minimum; the fancier ones can even tell you if your wall outlet has a grounding problem). Or your tablet's USB port is broken, but that doesn't make sense based on what you've said thus far. Or you're just super-unlucky and all of your replacement parts are also faulty (it could happen). Either way, I've got my fingers crossed for you!
In the meantime, a multimeter would be able to tell if the batteries hold a charge, and whether or not power flows to the device when the battery is attached or the device is plugged into the wall or computer.
Just make sure you read up on how to use one first so you don't accidentally electrocute yourself:
https://learn.sparkfun.com/tutorials/how-to-use-a-multimeter
rtiangha said:
In the meantime, a multimeter would be able to tell if the batteries hold a charge, and whether or not power flows to the device when the battery is attached or the device is plugged into the wall or computer.
Just make sure you read up on how to use one first so you don't accidentally electrocute yourself:
Click to expand...
Click to collapse
Ill definitely be looking into this option in depth tomorrow, and deeply appreciate it. At least it's something. T_T I don't want my tablet going to electro grave. This sucks so bad. This has been a month from hell
First my printer decides its time to start printing crooked over a couple of months, getting so bad that it jams up a few weeks ago, requiring me to get a new printer, which has been a fiasco in and of itself that still hasnt been resolved. Ive gone through 4 printers in one week, all of them different model printers, all from HP, and each and every one of them defective.
Then my laptops video card tweaks out because of installing Splashtop Stream, which starts a domino effect requiring me to do a factory reset on the laptop.
Then my Tablet just decides to kill over.
Then my Microsoft Arc mouse decides it doesn't the want to wheel to work requiring me to purchase a new one, and when I receive it, the cover for the battery compartment is missing and the wheel click is defective. It took 2 and a half weeks to resolve
Then I get bronchitis.
all in less than a month.
Alright, ya... it's dead. Oh well. Here's me trying to make the most of it: are there any places that buy bricked tabs? I figure the parts have to have some sort of salvage value.... maybe.
You can't go to a Samsung service shop? They might not fix it under warranty, but I assume they'll have a look at it and give you an estimation? I feel for you, we all have had these awful weeks... I soft bricked my pad, my computer started to play up, my other computer decided it wanted to die after years of hard work and not skipping a beat, my son got the flu, the missus was on her monthly(grumpy wife..take cover), and when I took a break from it all on the toilet I found that we had run out of paper! To make matters worse, my favorite football team lost from a second division team.. This all happened in one single day! So chin up, it might take a week, but when all it's fixed again you'll experience deep appreciation for the things you have taken for granted.... (xda fixed my tablet, time fixed my wife)
Sent from my GT-N5100 using XDA Free mobile app
Sry for delayed response.
Im very very doubtful that Samsung will help. I have two more... ideas, before I go to Samsung. Non-invasive of coarse, wouldn't want to make matters worse.
K, So first off I took the tablet with extra battery to a tech place in the area that said the batteries are fine, but when they put a multimeter to the motherboard nothing came back. Basically its dead according to them. There's one more shop in the area I want to get a second opinion from. Next, does anyone know anything about an app called "Splashtop Stream"? I'm a fond user of Splashtop to control/view my computer straight my tablet, but when I installed "Splashtop Stream" to use the tablet as an extended screen (not just a cloned second screen), my tablet and both computers I tried it with did NOT like it. I immediately uninstalled it, but it dawned on me that it was just a matter of days later that my Tablet died. I hate to grasp at straws, but if an app like that is too resource intensive, I'm okay with seeing a connection that it fried my tablet. I can't just ask Splashtop "Hey, does your app fry motherboards", so I need a way of researching legitimate known problems. I can't afford a $400 tablet right now.
The reason why I'm using Samsung as a last resort is because it's outside my warranty time, and the moment they know that I did even the simple fast-mod on it, they'll slap it down and won't help. There no custom boot or Roms on it.
With all this said, any suggestions anyone?
misternagoya said:
You can't go to a Samsung service shop? They might not fix it under warranty, but I assume they'll have a look at it and give you an estimation? I feel for you, we all have had these awful weeks... I soft bricked my pad, my computer started to play up, my other computer decided it wanted to die after years of hard work and not skipping a beat, my son got the flu, the missus was on her monthly(grumpy wife..take cover), and when I took a break from it all on the toilet I found that we had run out of paper! To make matters worse, my favorite football team lost from a second division team.. This all happened in one single day! So chin up, it might take a week, but when all it's fixed again you'll experience deep appreciation for the things you have taken for granted.... (xda fixed my tablet, time fixed my wife)
Sent from my GT-N5100 using XDA Free mobile app
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O_O That does suck!! Sry man.
varxtis said:
Sry for delayed response.
Im very very doubtful that Samsung will help. I have two more... ideas, before I go to Samsung. Non-invasive of coarse, wouldn't want to make matters worse.
K, So first off I took the tablet with extra battery to a tech place in the area that said the batteries are fine, but when they put a multimeter to the motherboard nothing came back. Basically its dead according to them. There's one more shop in the area I want to get a second opinion from. Next, does anyone know anything about an app called "Splashtop Stream"? I'm a fond user of Splashtop to control/view my computer straight my tablet, but when I installed "Splashtop Stream" to use the tablet as an extended screen (not just a cloned second screen), my tablet and both computers I tried it with did NOT like it. I immediately uninstalled it, but it dawned on me that it was just a matter of days later that my Tablet died. I hate to grasp at straws, but if an app like that is too resource intensive, I'm okay with seeing a connection that it fried my tablet. I can't just ask Splashtop "Hey, does your app fry motherboards", so I need a way of researching legitimate known problems. I can't afford a $400 tablet right now.
The reason why I'm using Samsung as a last resort is because it's outside my warranty time, and the moment they know that I did even the simple fast-mod on it, they'll slap it down and won't help. There no custom boot or Roms on it.
With all this said, any suggestions anyone?
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I randomly bumped here and I'm no expert, but if your tablet's motherboard is indeed dead, I believe there is absolutely no way they can tell that the device got rooted at some point. You did not "hard brick" it, that's a whole other thing, or at least so I've learned in my not-very-long experience. "Hard brick" should be the result of flashing a kernel made some other device, which definitely is not your case. Moreover, that does not kill the motherboard, it just makes anything unbootable: it's a software problem, so it can actually be detected. You had a hardware failure that most likely completely wiped any proof that you have ever modified your device, so the only problem that you might have, I think, is them telling you that they take no responsibility for what your power outlet has done to the device, but they shouldn't be able to detect any modification that you have made. In my opinion technical support is worth trying.
Awesome!! Thank you so much!
varxtis said:
Awesome!! Thank you so much!
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You're welcome, good luck!
Just thought Id let everyone know that I managed to get Samsung to compromise on the matter since the Tablet is only 5 months past warranty (1yr 5mnths since purchase). So, not much longer and hopefully Ill have a tablet that works yet again.
Okay, first off, I don't know if this malware related or not. More on that later. I DO know that I've had my nexus for a few years now, and it's been great til a week or two ago.
The latest, and most urgent, problem is that it randomly stopped charging. I was plugged in, playing a graphic-intese game, and got a pop-up warning me that I was at 15% life. The charger is in an extension cord. Sometimes it gets partiality unplugged. So I jostled that. Made sure everything was plugged in, and kept playing. At 7% I got another message. I double checked everything, and noticed that the circle moving around the power % would sometimes make a cycle or two before giving up. (It's not even doing that anymore though.)
I've checked the socket, power cord, charger, and cable. All work with other devices. I used another charger, in another socket, with the Nexus. No response. I've also tried rebooting in safe mode, and following this guide . Those didn't work either. Now, I'm at 6% and scared to turn it on, without having a specific plan.
This is a long post, so I'm going to give a TL;DR here. Other **** has recently happened. It might be related. It might not be. Point is, if I have any hope of fixing those issues, I need to first fix this.
Now, why this might be malware-related. A week, or so ago, started having issues. "Shockingly enough", they began right after following some shady links on file locker sites. I was trying to find an iso for an old pc game, and figured that it'd be safer on my android. I still don't know if that was the source, or coincidence, but if this was happening on a PC, that would be prime suspect #1.
Anywho, I think it was the next day, my screen stopped responding to the magnet in my case. This had happened long ago, when I first flashed CM. I didn't want to have to spend a day or two backing everything up, and reflash, so I installed Magnet Unlocker. This has been a sufficient temporary fix, and I figured I could live with it.
Either later that day, or the next (I work a swing shift. Days melt together.) I used the LastPass browser to go to XDA, and got a bunch of random redirects. I started googling for clues, and ran every malware scan under the sun. They all came back clean. I did find a few forums that spoke of a virus around January that effected Chrome. It acted in the same way, and would redirect you if you tried to visit a number of android websites. I rarely use the LastPass browser, so I don't know when this might have began. I believe it is Chrome-based though. I tried to follow the guides posted to fix the issue, but LastPass didn't have the tainted file that was mentioned.
Several days passed, and I searched for solutions, but nothing debilitating happened. Then, last night, the screen started flickering. Or rather, the menu bar the bottom of the screen did. This also caused the game I was playing (Marvel's Future Fight) to lag, and crash. It was late, so I just said **** it, and went to sleep. I haven't seen the flicker since, but I also haven't used my tablet a great deal in between incidents.
I'm rooted, am using a flo Nexus 7, and on CM12. If anyone can point me in best direction, I'm at a loss as to what to do here.
If this were my problem, I'd start by connecting to your PC and seeing if I can get to it with ADB (since you've already flashed stuff, I'll assume you know your drivers are OK). If I can, then the path of least resistance is probably to just reflash. If I can't, that suggests that the USB port is bad.