Related
I have tried searching everywhere but i cannot find anyone with a similar problem.
I have an o2 XDA 2s which so far has been the best phone PDA i have used.
However, I have one small problem sometimes which happens about once in every ten calls i answer or dial, I cant hear anything the person on the other end is saying and they cant hear me too, althought the phone shows im connected and the call duration works as well. However, I am able to make/recieve calls as normal if i do a soft reset which takes about 2 mins, rather irritating. Has anyone had a similar experience? Its just so fustrating when the phone is such a superb phone that this rather small problem happens.
Please can someone advise me on what the best thing to do is, I have tried a hard reset but this has not solved anythinga and the problem remains.
Should i try upgrade using the upgrades provided for the XDA 2S on the o2 site? i understand this flashes the ROM or something. Is this easy to do and is there a chance of doing worse damage when flashing? also my XDA which is an O2 phone is unlocked onto all networks, i.e. orange, tmobile, vodafone, does this mean if i flash the rom that i will lose the unlocked networks and be stuck on O2? I would be very grateful if someone could advise a newby as to how i could rectify this problem on what otherwise is a superb phone.
Thanks
rio
Try keeping Bluetooth ON all the time. Check if problem still occures...
Robert
Back when I had the base Cingular WM5 rom on my phone I was able to talk on the phone and have my data connection going at the same time. Since upgrading to WM6, XDA Live .20 and Black 2.0 I have not been able to get that feature back. To make a call it has to disconnect me. Then once I get off the phone call the data connection connects again. I tried the Allways On option in HTweakC that came with the WM6 releases but that doesn't appear to be what I am looking for. Does anyone else notice this or have a fix?
My device maintains a data connection whilst I am on voice calls. I receive emails fine whilst talking. Its on Black 2.0
KanosWRX said:
Does anyone else notice this or have a fix?
Click to expand...
Click to collapse
yes.. try your phone and data in a 3G area... voice and data only works in 3G not edge......
I have tried it in a 3G area, right by my work I have 4 bars of 3G. But everytime I try to call or get a call it always closes the data connection.
try using bandswitch and manually fixing the phone to 3G only.. just to make sure its really on 3G and not secretly on Edge..
When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Its just so annoying if I am online doing anything, slingbox, browsing the web, then when I want to make a call, it usually fails the first time while it disconnects then it goes through
Another odd thing probably just part of the new radio rom, when online and it starts to load data it switches to an H icon, I guess for HPDSA or whatever that abbreviation is.
Are you sure its really closing the data connection? Ignore the icons. Send yourself some emails and see if they arrive whilst on voicecall.
KanosWRX said:
When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Click to expand...
Click to collapse
i was saying to do this as a test, just to make sure the phone wasnt doing something funny... just some basic troubleshooting to help find the problem...
kinda like if your car wont start.. there are different problems that could cause it, maybe its out of gas, maybe the fuel filter is clogged, maybe the battery is dead.. different things can cause similiar problems, its better to eliminate all possibilities
I tested it this morning, data and voice works fine at the same time. Called voicemail and then opened up IE and was able to load several pages while on the call.
Edit, where are you located? Is it possible there is a problem with the network there? Try downgrading back to the Cingular software and see if that works.
Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.
KanosWRX said:
Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.
Click to expand...
Click to collapse
not at all, just drop a WM5 NBH into a folder with CustomRUU and use autodetect. it'll flash quite happily
How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?
Just chiming in to say I don't have this problem and I've used both those roms and still using WMXL 0.20 now and use data and calling all the time. I am using the same radio ROM as you now too and it still works ok.
What apps do you have installed? anything that would end the data connection for some reason? Maybe put a list of apps and customisations you've made since installing the WM6 rom you have?
You could also try it with a blank WM6 rom, manually add the data connection settings and try and see if that works? Just to eliminate 3rd party apps and thing's you've changed.
The only other similar thing i can think of is I do remember there was an issue where data would disconnect when changing between 3G and EDGE. I don't remember who had this problem or why but it could be related.
Let us know how it goes?
Maz
--------------
This would be great to add to the bug tracker website when I finish it.
http://maz.net.au/
KanosWRX said:
How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?
Click to expand...
Click to collapse
Use this guide to go back to the Cingular ROM.
http://www.mrvanx.myzen.co.uk/hermes_guide/Downgrade/index.html
Here are the apps I have
Resco File Explorer
Core Media Player
Slingbox
Don't run to many apps on my ppc as you can see. I mainly just use it to stream media from home (orb, slingbox), and internet connection sharing. I'll probably find some time tonight to revert back to WM5 and let you know what I find.
Well I just flashed back to the cingular rom, and guess what it's working again, can talk on the phone and be on the internet at the same time. So weird. well I guess I will try going back to Black 2.0 and see what happens.
Kanos,
Your problem is definitely not WM6. As in WM5, I can concurrently browse the internet during a voice call. As Mark said, there may be other issues specific to your case -- you'll have to methodically eliminate one-by-one... you'll have to decide if the process is really worth the time yourself.
FWIW:
Radio 1.34
HERMES 200 HT625 (in use since 7/4/2006)
Network: Manual (Taiwan UMTS)
Band: Auto/GSM(900+1800)+UMTS(2100)
Cheers
I believe it's not truly a problem with WM6, as people obviously have gotten it to work. I will definitely look into it more and keep you all updated on what I find. Right now I am still on WM5 but I will flash back to WM6, no apps installed, right after a fresh hard reset and see if it works or not for me.
I decided to try LVSW this time. Guess what it worked, I was able to both data and phone at the same time. Next test will be to install Black 2.0 again and see what happens.
My theory is this, I had XDALive .10 and maybe that version had this issue, then when I upgraded to .20 it carried over somehow and then carried over to black 2.0. Then once I went back to WM5 it reset everything. Don't ask me how, but obviously I have a lot more flashing to do to test this theory.
the imate site on wm5 proclaim this as a problem. when u r receiving data at a specific point in time u cannot receive a call.
the aust. telstra latest release says the upgrade fixes this.
to bypass going back to wm5 i just used the xda radio only upgrade to try and bypass. this was i believe only when receiving data and a call inwards simultaneously.
otherwise i have never had ur problem n likely a flash issue.
there is another i have noticed in recent releases is activesync now asks to allow data to be received when activesync this is a 4.5 change so perhaps looking for this setting may also help ur simultaneous data issue. just a guess but it might have been easy to not allow this when u upgraded to wmg which rwquired 4.5 to do this.
anyway goodluck with it.
Hello,
i am facing some problems with my Hermes and I really don't know what is going on, the problems is that, although it shows that is connected to the telephone network, if somebody calls me it doesn't ring and is not responding. At that time that is not responding if i try to call the phone screen shows that is dialing but it is not, if i click the "End call" it doesn't end until it times out, after that it is not responding again and it needs a reset. After the reset it's working again until the next time that will crash.
I am using Schap's 4.31 rom with 1.54.30.10 radio
What do you suggest that i should do?
I got the same problem with older Schap's ROMs. When I flashed to K's or anything else (not based on Schap's) the problem disappeared.
I had the same exact issue, my solution to this issue was to replace the radio with 1.47.30.10. It has been 5 days without any issue. I hope that helps.
you just changed the radio? or the windows rom also?
I've had this issue on my Hermes, although it was evident on WM5, which is one of the reasons I upgraded to WM6, which alas just created other problems
http://forum.xda-developers.com/showthread.php?t=355823
Elwyn M3100 said:
I've had this issue on my Hermes, although it was evident on WM5, which is one of the reasons I upgraded to WM6, which alas just created other problems
http://forum.xda-developers.com/showthread.php?t=355823
Click to expand...
Click to collapse
nah i don't think i will downgrade to WM5, maybe i will try another rom.
also the battery doesn't last long, maybe 3 hours, i don't know why is that, and maybe that is what is causing the problem.
I just downloaded the radio from this link http://www.parkingdenied.com/filebrowser/Hermes/Radio+Roms
If I was you, I will try Radio down-grade first.
Good luck
When the phone freezes on the "dialing..." screen it is cuz the phone lost its network connection (although it wont show it). U can remedy this by turning the "phone" part (not the whole device) off then on again, so it will reconnect to the network.
Also, some radios are very power draining. Try check here for feedback on different radios.
Basically, there is a good chance all this messin u up is ur radio
Hi Experts.
I have a M89 WM6.0 china phone. (3G slim look version of the M88)
(CE OS 5.2.1711 build 18165.0.5.0)
When I pick up an incomming voice call, it usually gets disconnected after approx. 30 seconds. It also happens on outgoing calls.
Sometimes the call can last more than 5 minutes.
Other times the call is connected but no sound can be heard at both ends.
I have done a master reset and re-installed WM6.0.
I have tried to un-install the "Iphone skin" and S2U2-software and just running normal WM6.0 . But nothing helps.
The SMS and MMS feature works 100% OK.
The phone looses the GSM-signal completely, when the disconnect happens.
It is as the GSM-module reboots and re-registers on the network.
I have seen the SimTKUI-applikation is run after a disconection.
I have tried with two different SIM-cards. Same problem.
I don't know the current radio-ROM version, but is there a new version I can try ?
Or perhaps upgrade it to WM6.1 ??
Any help is much appreciated.
Thanks in advance.
Regards
STHA
Additional info
Hi
I found the program GSMTest.exe in the windows folder.
Can I use that to test the GSM-radio ?
Stha
I'm having a similar problem. M89 attempting to connect to US provider. Any advice would be appreciated.
Hi all.
I finally fixed my M89. It turns out the phone crashes and/or disconnects when the GSM reception is bad/lost. And it is really bad with this phone. The internal antenna is a piece of foil located in the buttom of the phone. Right where you hold your hand when using the phone. This makes the reception really bad.
So I took the phone apart and soldered in a DIY-antenna and put 2 pcs. of these "booster antenna stickers" from Ebay inside the phone.
Since then I never had a crash or dropped call.
Regards
Stha
can you post pics
can you post pics on this having the same problem with my m89 does this cause a device.exe error
Hello,
Today I ran into a new problem, that I have been trying to figure out for hours, but couldn't find a solution.
I have a T-Mobile Touch Pro 2, sim unlocked-security unlocked, and hardSPLed.
While device is on, the signal suddenly drops off, like as if it's re-starting the radio, and then gets the signal back in 2-3 seconds.
Whenever this happens the activesync connection also gets interrupted, WMDC says device is disconnected, while the TP2 still thinks it's syncing.
I would appreciate any suggestion, and solution, or at least any idea about why this could be happening.
What I tried so far to solve the problem:
1-I hard-reseted the device. Not even sure how many times.
2-Tried with different stock ROMs, WM 6.5 Europe, WM 6.5 T-Mobile.
3-Tried flashing a few Radio ROMs.
4-Tried setting the device to chose only GSM, and GSM900/1800 manually.
So far, I started focusing on the SIM card. The only thing that changed since Saturday, is the SIM card, as I changed providers, but it's still awkward that the problem started just today.
Thank you.
New Symptom : After losing signal, sometimes it can't connect back to network, and asks for PIN again. happened twice so far.
Update: Ok, the problem is beyond SIM card, since I just removed the SIM card, and decided to see, what happens when I try to Sync.
The device continues to do hiccups, the USB connection drops on computer side, even though device doesn't recognize that, and device asks for a SIM PIN, as if I just booted it.
Any help would really be appreciated at this point, since I'm out of ideas about what to do.
And no, warranty isn't an option for me, since it's a US device, and I'm not living in the US =(
So, I flashed back to 6.1 stock TMOUS ROM, problem still there, went to 6.5 TMOUS, problem is still valid.
Can't seem to figure out any solution for the night, and calling it a day. Suggestions are more then appreciated =) Thank you.
Well, I need to bump this thread, as the problem is still there, with no solution, but it just metamorphed into something else.
I asked for a solution from HTC, but all they said was to try with another operator SIM, which didn't help of course.
But after countless hard-resets and flashing, now the connection can keep up for a few more minutes.(sometimes around an hour, but usually good enough to finish up a 15 min sync)
But, now after coming off the suspend mode, it sometimes give me a "A problem with device.exe occured" error, and after I get that error, I lose voice in calls. (As in, I can recieve calls, or make calls, but in both cases, can't hear the other side, and they can't hear me either)
So, what could possibly be the reason for device.exe error? I heard that some companies, just change devices that gets the error, but it's pretty impossible for my device to changed. (=> TMOUS Rhodium user in Turkey)
So any ideas, or solutions? Or anything you want me to try? I'm pretty open to do anything at this moment, since If I can't solve the problem the device will turn into a 600$ paperweight. And an ugly one too, for the price =p
Just another symptom:
Before all these started in the WMDC, no matter what ROM was on the device, the device picture would be a T-Mobile TP2.
But now, on WMDC, picture of the device is an unbranded HTC TP2.
Today, hoping to be able to turn everything back to the beginning, I flashed WM 6.1 TMOUS ROM, and re-flashed the stock SPL. After connecting the device to WMDC, the picture was still an unbranded TP2 picture.
The problem of hiccups with network signal came back with the stock ROM, and is driving me crazy.
And, I decided to flash the leaked TMOUS 6.5 ROM, which didn't help anything at all. (The picture isn't a TMobile one still)
So, I'm thnking that the flashing progress, at one point just fiddled with a part, that we don't know about yet, which contains device information.
Anyone with any ideas? =I
b1ck132 said:
Just another symptom:
Before all these started in the WMDC, no matter what ROM was on the device, the device picture would be a T-Mobile TP2.
But now, on WMDC, picture of the device is an unbranded HTC TP2.
Today, hoping to be able to turn everything back to the beginning, I flashed WM 6.1 TMOUS ROM, and re-flashed the stock SPL. After connecting the device to WMDC, the picture was still an unbranded TP2 picture.
The problem of hiccups with network signal came back with the stock ROM, and is driving me crazy.
And, I decided to flash the leaked TMOUS 6.5 ROM, which didn't help anything at all. (The picture isn't a TMobile one still)
So, I'm thnking that the flashing progress, at one point just fiddled with a part, that we don't know about yet, which contains device information.
Anyone with any ideas? =I
Click to expand...
Click to collapse
Try flashing a different radio to the phone. Nearly all cooked roms wont come with a radio. If it is an official stock rom that you are flashing they normally have Rom, Radio and Splash. If you put the rom on your sd card and try to flash from there what does it say when the grey screen comes up and tells you what is in the .nbh file?
Also i hard reset before and after flashing, especially after seems to help.
Could be faulty phone if you have tried other providers sims and its the same.