Hi Experts, can you kindly help me out with the following problem :
I have an o2 sim in the orbit phone & the signal seems to be lost very frequently.. I am not sure why.. Having tried to switch on between the flight mode & phone mode, it does get the signal back but not very often though .
Also tried to swith off / on the phone but still the same result.
Any ideas why the signal seems to get lost ?
Thanks in advance for your help guys
Intereference XDA Orbit
I'm having a problem with my Orbit also which sounds similar to your problem. The device works fine then it goes through a cycle of 'no signal' then 'flight mode' and occasionally there is a signal. The problem renders the phone aspect of the device useless and seems to be caused by interference of some kind (Electrical devices such as transceivers and power tools to name a few). I have tried numerous hard resets to resolve the problem but that did not work. It only starts to work properly at unexplainable intervals.
Sometimes a soft reset will temporarily resolve the problem but not for long. O2 UK have not responded to my query so make of it as you will.
I originaly had WM5 which was had the problems i've described and when i upgraded to WM6 the problems went for about 6 weeks but they have returned with the newer OS.
Any ideas anyone???
Cheers, M
O2 XDA Orbit, WM6
Related
Norwegian users are having a huge problem with GPRS connection. You can only connect to GPRS once. The next time you try it fails. You must either turn flightmode on or soft reset the device to get connected again.
This happened after Dangaard Telecom Norway released the 1.40 ROM upgrade.
Does anyone have a solution to this problem? Dangaard has not released a fix to this annoying problem!
Øystein
I do have the same problem in Canada after I upgrade from I-mate website.
Having the same problem with t-mobile in the US. I have done more soft resets in the last 12 hours with this update, than the last 5 months with the old update..
Still no fix out to solve this ANNOYING problem?!
Same here. It is getting very annonying. I have tried everything from phonealarm to gprs control panel and nothing will make it so that the gprs is always on.
I hope someone finds a fix to this. I am almost tempted to go back to 1.39, hmmm, almost! :wink:
I solved my problem by removing EVERYTHING out of the extended rom and doing a hard reset. I am still slowly installing the extended rom files one at a time to find out which install is causing the problem.
GPRS is working perfectly since I did this. No problems connecting or re-connecting.
GPRS issues
Hey guys I'm using the Qtek version of the 1.40 ROM.
I'm also experiencing the same problem.
In addition, anyone find that whenever after using the camera, the screen brightness is always blasted to the fullest?
Kinda problematic huh?
I have tried searching everywhere but i cannot find anyone with a similar problem.
I have an o2 XDA 2s which so far has been the best phone PDA i have used.
However, I have one small problem sometimes which happens about once in every ten calls i answer or dial, I cant hear anything the person on the other end is saying and they cant hear me too, althought the phone shows im connected and the call duration works as well. However, I am able to make/recieve calls as normal if i do a soft reset which takes about 2 mins, rather irritating. Has anyone had a similar experience? Its just so fustrating when the phone is such a superb phone that this rather small problem happens.
Please can someone advise me on what the best thing to do is, I have tried a hard reset but this has not solved anythinga and the problem remains.
Should i try upgrade using the upgrades provided for the XDA 2S on the o2 site? i understand this flashes the ROM or something. Is this easy to do and is there a chance of doing worse damage when flashing? also my XDA which is an O2 phone is unlocked onto all networks, i.e. orange, tmobile, vodafone, does this mean if i flash the rom that i will lose the unlocked networks and be stuck on O2? I would be very grateful if someone could advise a newby as to how i could rectify this problem on what otherwise is a superb phone.
Thanks
rio
Try keeping Bluetooth ON all the time. Check if problem still occures...
Robert
Hey guys,
I recently upgraded my T-Mobile UK MDA Compact III to WM6.
I now have an intermittent problem with the GPRS/Internet. Basically, if fails to connect.
From what I've read, I think I need to delete my current connection settings, and then run the CAB from the WM5 Rom.
Has anyone on T-Mobile UK, done this with success? If so, can you point me in the direction of the CAB file you used?
Cheers,
Tim
I just set mine up manually.
Go to T-Mobile Website, click on phone support
http://www.t-mobile.co.uk/help-and-advice/phone-support/
enter your phone number and follow instructions for setting up MMS and you get a .pdf with instructions to set up both GPRS and MMS.
Delete any current settings and follow the above instructions.
I too am getting these issues. I have recently upgraded to the WWE dopod WM 6 rom (official HTC release) 3.7.707.1. I started to notice that if my phone was out of reception for any amount of time GPRS would fail to reconnect until a soft reset was performed. I have added the radio 02.94.90 to try and resolve this but no joy. I have added the GPRS settings exactly as per the TMob site again no joy. GPRS Auth is set to PAP which I think is correct.
One point to note is that I have not installed any items from the Dopod ext rom.
Once I have soft reset the connection will be fine until I lose reception again.
Hi,
Same issue here with all WM6 ROMs I've tried so far (to at least some extend). Most noticable is irritating behavior in Google Maps with WM6. In WM5 when the connection is unavailable the GPS tracking just continues till data comes in again. In WM6 the result is an error message. It's one of the reasons that makes me consider going back to WM5 for quite a while now. New features are nice but if old ones aren't at least as solid as before it makes no sense when you need them.
Recently I bumped into the every same issue you describe (requiring a soft reset) with B&B 3.7.. Which is a step worse in terms of stability then what I experienced before. At the same time there have been periods that I don't bumb into the issue. So I'm not sure what the cause is. My guess is that it's triggered when you've been in a bad reception area for some time.. But I don't have any hard facts to confirm the exact trigger of the problem.
Al66 said:
I too am getting these issues. I have recently upgraded to the WWE dopod WM 6 rom (official HTC release) 3.7.707.1. I started to notice that if my phone was out of reception for any amount of time GPRS would fail to reconnect until a soft reset was performed. I have added the radio 02.94.90 to try and resolve this but no joy. I have added the GPRS settings exactly as per the TMob site again no joy. GPRS Auth is set to PAP which I think is correct.
One point to note is that I have not installed any items from the Dopod ext rom.
Once I have soft reset the connection will be fine until I lose reception again.
Click to expand...
Click to collapse
I thought i'd try hard resetting my phone today to see if it would help but still no joy. the problem appears to affect voice as well as data and only occurs after at least 15 - 20 mins out of reception.
any ideas folks? I would go back to wm5 but the tmobile rom isn't available.
Hi All,
I have thesame problem previously with my Wizard. Found out that one my today plug-in is the culprit. The plug-in is "Battery Status Today ......" the one that shows the , Operator's name, speed, temp, V, A etc of your PPC on the today screen.
I dunno whether this is true and working for anyobe but in my case, my GPRS back to normal after after disable the plug-in. You can try the same too.
Other way, is to disable all non-standard today plug-in, test your Egde/GPRS with connect and disconnect(pressing the red button for more than 3seconds).
Activate one plug-in at a time and do the same test. Hopefully, you can indentify the problem and solve it.
regards,
morisa
Downloading the O2 ROM to see if that helps.. I have a feeling it might resolve this issue (fingers crossed!). I will post back here if it does.
Cheers
Alex
Once off the tube this morning my phone connected straight up and downloaded my emails. I hope I'm not speaking too soon but I think the O2 ROM has resolved the issue which would suggest it is a bug in the Dopod SEA ROM.
I will probably get the radio upgraded to 02.94.90 at some today and test that too.
Cheers
Alex
02.95.90 is now available
I have an interesting situation with my Orbit. This never occurred with WM5, but only since WM6.
Description:
After a fresh boot, the device works perfect, and connects to GPRS when needed, and I am able to direct push my email all day long. Now, if I go into Comm Manager, and stop the phone radio, and then start it again, I am no longer able to connect to GPRS, and neither are any other applications. ActiveSync and DP don't work anymore, neither does IE.
The only solution to the above is to soft reset the device again, and things go back to normal.
Troubleshooting:
I've tried the regkey to keep GPRS always on. I've also tried to disable any today plugins that could be causing this issue. I've even tried a hard reset, but the same behaviour occurs. Oddly enough, this problem also occurs on a WM6 based Hermes device, and never did before when using WM5.
Something weird is going on with GPRS and WM6 in general. Sometimes, I will be on the train without reception, and when my phone gets signal again, GPRS will say it is connected, but it is not. I have to soft reset.
Needless to say this is annoying. Can somebody confirm that this issue exists with the base O2 WM6 rom? What about some of the other ROMs here that you guys/girls have? Does the same behaviour occur? My ROM and radio are just the defaults, no upgrades, etc.
N.
Hi There,
I am well aware of the problem, I currently work in a telecoms company and the main device we ship out is the XDA Orbit (Artemis).
Currently we are downgrading all devices so as to ignore the problem, but a permanent solution is being worked upon.
The HTC Touch's radio is identical to that of the Artemis, this problem does NOT exist on the Touch (Thanks for testing Pof!) So I atleast have ground to work upon, it is not related to the radio itself but the RIL (Radio Interface Layer) driver.
I'll let you all know if (or rather WHEN) I find a solution.
i've had loads of trouble with this issue and here are my findings:
the dopod sea 3.7 rom and and anything else based on it are the worst affected.
the o2 wm6 rom isn't too bad
tom and meschle's roms are both pretty much fine
I do a 20 minute tube journey every day so i have tested this quite well!
cheers
alex
I'm having the same issue in the Artemis Touch 2.1 Rom.
I found that when I disabled the Phone option, the Flightmode-option would enable. Now, when I want to enable the phone, I tab the Flightmode option to disable Flightmode. It then enables the phone automatically and successfully opens the GPRS connection.
Just done this a couple of times but for now this seems to be a workaround.
Read 'seems'
GuyBrush1978 said:
I'm having the same issue in the Artemis Touch 2.1 Rom.
I found that when I disabled the Phone option, the Flightmode-option would enable. Now, when I want to enable the phone, I tab the Flightmode option to disable Flightmode. It then enables the phone automatically and successfully opens the GPRS connection.
Just done this a couple of times but for now this seems to be a workaround.
Read 'seems'
Click to expand...
Click to collapse
The times I have had the issue with the O2 rom and the v.occasional times I have it with Tom/Meschle roms restarting the radio via flight mode always fixes it. With the Dopod and other 3.7 roms the whole radio seems to crash and you can't even get it into flight mode so soft reset is the only option.
This has been tested on all versions of the Artemis radio that are available.
same problem here on prophet. can connect. if i go ffline due to no signal, i cannot connect. after i switch to flightmode and activate phone again gpry works again. any patch?!.
holzzelt said:
any patch?!.
Click to expand...
Click to collapse
No patch, just better roms.
Hi,
My Artemis is got a strange problem
Its from O2 - Orbit called...
When I'm inserting Orange, Vodafone sim cards I get the error - Sim invalid - fine.. that's means is locked
With O2 is searching for a network but is searching for ever...can't find anything.. when I'm going in Network settings and select manual is saying something about Cannot read setting from network...
With Virgin/Tmobile sim card is finding OK the network and connecting to it but cannot make any phone calls or receive.....
Has anyone had a similar problem? I have tried to send it back to O2 but said they will send me send me a new one... they sent it but I never got it... it got lost in post etc... they didn't ask me to send the faulty one first... I contacted them a lot of times but they don't want to send me another one so I'm stuck with this faulty one.. I have reinstalled windows mobile 5 then upgraded to 6 but I have the same problem...
Did you try out the simcard in another device/phone? If it still fails then just ask for a new one.
yes I tried that sim card and works fine in another phone
also I tried lots of simcards in the xda but none works
I do have somewhat a similar problem. I am using an O2 SIM card on the orbit. A number of times the phone keeps looking for the network. Initially I used to wonder whethe rthe signal is weak - but if I soft reset it (and sometimes takes a couple of times), it finds the network (all bars in the signal) and works OK.
I have changed roms and it hasnt helped.
Since both of you are using the O2 Orbit I guess it must be something with the device. Any chance of finding out when your devices were manufactured?
i have the same problem with htc p3300 - have got signal with some of my sims, but can't make a call - what coul this be? I have 2 devices with these faults!!!
Hi,
I have exactly the same problem on my XDA orbit. O2 and orange sims, just keeps searching for a network with vodafone and t-mobile getting a signal but not allowing calls.
I thought that the phone was locked so I used the IMEI-check web site to download the unlock codes etc. This appeared to run normally, but made no difference to the operation of the phone.
I've done hard and soft re-sets but these make no difference either. The device has rom 3.4.206.2WWE (dated 4/18/07) installed on it and I would need some advice on what to change it to and how to change it.
Thanks for any help that anyone can come up with.
Blocked?
Try updating\upgrading radio ROM. If that does not work then I can only think that the phones have been blocked\barred by the network provider. Try calling them and asking them.
I have been informed that if your orbit is still on contract then it is still under warranty even if it is 2+ years old.