Using my htc device suddenly touch screen went off and i could'nt use the stylus at all. The strange thing is that all of the other keys are working good. I tried hard reset the device but nothing happened. Now im stuck in the screen "tap the sreen to set up your windows mobile based device. Can anyone please help? Before the appearence of the above problem i was using google maps, if this helps.
many thanks
Does t have a crack in it? If so then it needs changing, if not then probably the ribbon has come out. Is it under warranty?
no there is nt any crack! everything was good and suddenly while i was tapping to check some maps, stopped.
Sorry for asking but ribbon is that thing above the screen? Is it possible to come out so soon? (6 months). and finally does the warranty covers ribbon change?
Sorry for the above questions but i really dont know what to do!
many thanks
call the company where you buy it from and ask them
savrol said:
no there is nt any crack! everything was good and suddenly while i was tapping to check some maps, stopped.
Sorry for asking but ribbon is that thing above the screen? Is it possible to come out so soon? (6 months). and finally does the warranty covers ribbon change?
Sorry for the above questions but i really dont know what to do!
many thanks
Click to expand...
Click to collapse
If it's only 6 mths old it shoud be under warranty, so take it back to the place you ought it.
If you are determined to try to fix it yourself you have to do the following.
Remove the battery cover & battery.
Remove the 4 small screws
Remove the back-case by running your fingernail round the gap (hard 1st time then easy after that)
Remove 4 more screws
Remove front-case from the middle
Remove the motherboard assembly from the front case and unplug the screen/digitiser assembly, carefully pull that off the motherboard (again not easy 1st time).
You will now see the small digitiser ribbon at the bottom coming off the digitiser and disappearing into the bottom of the screen. It's very easy to take out and not easy to put back in. I use some flat-bladed tweezers to do mine but sometimes it takes a couple of tries. Obviously it's much easier if you are fitting a new digitiser because it's not fixed to the screen like yours will be. If you try to remove the digitiser chances are you will crack it. I re-fitted mine after removing my broken one by using thin cut strips of double-sided tape.
Before you do anything else, just clean with sharp knive or razor between the screen and the cover.You will be surprised how much rubish is is in there.
this things are keeping the screen pressed.
Hope it helps
many thanx 4 the instrustions guys. i'll try that. if everything ok i'll inform you. if not i'll give you my bank account number to deposit money in order to buy a new one.
many thanx again
Related
Hi guys,
The trackball on my Orbit has stopped recognising being rolled up, left or right, and the silver clickwheel is stiff. Is this repairable myself, or should I be looking at a new motherboard?
Cheers,
Nick
hey dontpannic, don't panic
at least not too hard.
It is possible to exchange the trackball unit. You can sell a new one on the internet (I bought one via eBay, it was in your country and very cheap) Allthough, it is kind of hard to get the old unit out of your phone. You will have to totally apart your phone, because the trackball unit is stick to the daughterboard which is behind the LCD
There are a number of guides to help you apart your phone, you can find it somewhere on this forum. Once apart, you can blow the dust out and uncover your current trackball (mine was kind of hidden ) Or you can get the whole trackball off the board and replace it.
(I should note I got my phone apart couple of times, so have some experience. It can be tricky)
ciao!
I agree with amfasis, it can be tricky but gets very easy once you've done it a couple of times and know what to expect (how much force to apply separating parts...)
Everything on the daughterboard is pretty open under the cover so I suspect something sticky got dripped in there (cola?) from the symptoms you mention.
I thought I had a problem with my daughterboard as well since I was getting random scrolling action in all applications, but it turned out I had some dirt stuck on the side of the screen giving a bad signal on the touchscreen.
I took apart my whole trackball and even took the silver cover off the silver scroll wheel toggle and took out the tiny spring... that was an adventure getting it all back together correctly after cleaning!
I chalk all of it up to an excellent learning experience and now have no fear of taking it all apart just to look at it again. You will too.
Good luck!
Thanks guys! Will give this a try and see what happens
over the past few weeks some of the buttons (namely left soft key, up and left) have stopped working, i've tried numerous roms just incase but it's definatley a hardware issue, now, i've dismanted the phone using the diamantos guide to see if anything jumps out at me, gave the phone a damn good cleaning whilst i had the chance, put it back together....but nothing, everything seems to be in order, all components in their rightful place but i still cant work it out, does anyone know if this is a common problem or if theres a fix as i've been unsuccessful in my searches.
actually, i just found the solution and it worked a treat, thanks anyway people.
btw, if anyone would like to know what i did then i'll be more than happy to share the solution.
godofwap said:
actually, i just found the solution and it worked a treat, thanks anyway people.
btw, if anyone would like to know what i did then i'll be more than happy to share the solution.
Click to expand...
Click to collapse
I'll be more than happy
please share your solution with us, I have the exact same problem
ok, no problem, heres what i did.
before you start please be aware that this is a very delicate procedure and you should take care as this may naff up your beloved trinity.
ok, i first disassembled my trinity using the dimantos guide located here http://forum.xda-developers.com/showthread.php?t=311463,
now, when you get to the keyboard / button pcb take it out if, you look closely you'll notice theres a thin adhesive plastic cover covering the metalic buttons, very very carefull peel this back (i used a sharp knife to get to it), making sure not to completely remove it, try to only expose the underneath of the buttons in question, you'll see that the buttons come away with the plasic leaving the underneath exposed, now, using a cotton bud and some lightly applied alcohol clean the contacts then when all is done, replace the plastic and make sure its firmly pressed back down you may notice it making a different, kind of sharper clicking noise when depressed than before meaning its worked, repeat for all buttons.
i think whats going on here is the gum or glue from the plastic film has "leaked" if you will, onto the plates meaning theres no contact from the buttons, this would also account for the very slight change in sound when you now press the button.
i found this info here http://forum.xda-developers.com/archive/index.php/t-289737.html
i have the same problem with the front hardware keys. They last around 1 year, i had them changed under warranty the first time but now they are failing again.
Thank you! now i just have check for tools and some courage because i fear damaging my good old trinity.
temp9300 said:
i have the same problem with the front hardware keys. They last around 1 year, i had them changed under warranty the first time but now they are failing again.
Thank you! now i just have check for tools and some courage because i fear damaging my good old trinity.
Click to expand...
Click to collapse
....hi to all dear friends!!after half an year of very hard work my trinity has the same problem....only central botton working but,the superior two,works if I do an hard reset!very strange!changing a lot of different roms,from w 5 to w 6.5 the problems doesn't solve...!
- I'd like to make your same operation but I'd like to know first if you too have they working on hard reset before trying....
thanks a lot and merry christmas!
yes, even after a hard reset they work for me, its as if it was brand new, bare in mind you may have a different problem so if your gonna try this, TAKE YOUR TIME.
godofwap said:
now, when you get to the keyboard / button pcb take it out if, you look closely you'll notice theres a thin adhesive plastic cover covering the metalic buttons, very very carefull peel this back (i used a sharp knife to get to it), making sure not to completely remove it, try to only expose the underneath of the buttons in question, you'll see that the buttons come away with the plasic leaving the underneath exposed, now, using a cotton bud and some lightly applied alcohol clean the contacts then
Click to expand...
Click to collapse
I tried doing this but found no plastic cover above the metallic buttons. Maybe it's because mine went for repair with this problem before, dunno.
I don't think i can mess with the metallic part so i guess i'm stuck with this unless i buy a new keyboard.
it's more of a very very thin laminate, like sticky back plastic than a cover, it should definately be there unless they replaced the PCB with a different model, otherwise the metalic buttons would just fall away. Again, they may have used a different version of the PCB. You can actually buy the PCB and replace it yourself. (here http://cnn.cn/shop/p3600dopod-d810-keypad-p-1825.html )
My phone has been going great and giving no issues. Byt the other evening suddenly the toicuh screen stopped being responsive!!! Totally randomly. No drop or spil or anythign like that, no new software or roms recently.
When you open it the keyboard still lights up, and after a hard reset, you can navigate a bit using the keys. But ZERO response from the screen!!!
As i say, this is even with a hard reset!!! I also tried using masking tip to pressure the screen in case somethign was stuck.
Ok it mighty be the digitiser, or a loose connection. Im hoping not.
Has anyone experienced this or similar and is tehre anythign else i can try before i take the plunge and get someone to look at it??? (its out of warranty unfort)
Ouch
Sorry to hear. It happened to me months back. It started with very uncalibrated clicks... making corner clicking impossible to compensate for.
I've recompensated, but that didn't last long - and it eventually degraded to no touch screen. With insurance, I did get a refurbish for my woes.
I flashed Stock ROM and relocked. No luck.
I'd still back up everything.
Reformat SD card.
Reflash stock ROM
Relock the device - all to see if it helps.
I did have a similar recent problem - but in this case it's because I was using a clip on hard case front that must've been putting pressure on the touch screen.
Hopefully one of these helps you out. Good luck
When my screen stopped responding it was due to a more physical thing.
I read this somewhere and tried it, worked instantly!
You have to get your finger nail under the screen (try pushing your nail into the edge of the screen from the side) and lift the screen up a bit.
This worked for me. If you think its a physical and not software issue give it a shot.
I have had the same problem.
I bought new touch screen on ebay (about $15) and after replacement the device works well.
stop everything !!!!!
if you have Google G Mail set up on your phone remove it and it will fix it's self
somthing google / G mail is doing the tilt 2 doesn't like
causing the "Sleep Of Death"
Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????
npahlavan said:
When my screen stopped responding it was due to a more physical thing.
I read this somewhere and tried it, worked instantly!
You have to get your finger nail under the screen (try pushing your nail into the edge of the screen from the side) and lift the screen up a bit.
This worked for me. If you think its a physical and not software issue give it a shot.
Click to expand...
Click to collapse
Woohoo! It worked for me too!
Below is one more post on this topic from another forum:
Originally Posted by p38fln View Post
Well, I finally figured out how this is happening - the digitizer is GLUED on to the phone's plastic case. The glue is like rubber cement, not rigid like super glue. Eventually, the glue lets the screen slide into the center of the phone, until the digitizer actually touches the screen - and then, the digitizer stops working.
It's actually very simple to fix - slide a finger nail under the plastic by the speaker and gently pry the digitizer up. Then, put it back. You dont need to remove it totally from the phone. It will flex back to its flat shape as soon as the glue releases. As soon as you stick it back down, the touch screen will work again.
Hi, has anyone replaced their digitizer on their desire z/g2? How did it go? It looks easy on the youtube vid.. have any problems? What way did you use to melt the glue? What digitizer did you use, where from?
Any info much appriciated as will be replaceing mine v soon due to 'invisible finger problem' that's driving me nuts..
Thanks..
Sent from my HTC Vision using XDA App
Never done it on a g2 but should be pretty straight forward especially with a video lol. Use a heat gun to melt the glue, pretty much the only tool you SHOULD use to do something like that.
I replaced the digitizer on my third G2 after getting a refurb replacement from T-Mobile that had a black spot inside the actual digitizer glass, not on the outside or inside.
The process is very easy with the video, however, trying to keep dust and fingerprints from getting on the inside of the phone while you're trying to get it back together is a serious pain in the rear! If it's the same video that I watched, just use a hair drier blowing hot air to heat the adhesive on the inside of the digitizer and then pop the digitizer off very very slowly, because you don't want to accidentally bend the metal bezel around the screen.
You also may want to leave the original leftover adhesive on the inside, because when I cleaned mine off, light now always leaks out around the bottom edge of the digitizer, below the menu, home, and search buttons, even though I used the double sided adhesive strips covering the entire length of the bottom, so light shouldn't technically be leaking out. No biggie, though... it works like brand new, now!
Thanks for the reply.. I have seen that video and that's what I was using as a guide.. I ordered the digi today, should be here tomorrow.. the only thing I was wondering was the glueing process, as I have not ordered the double sided glue/tape stuff, as I was just hopeing to still use the original glue as I think you are saying.. I hope that works! Have to be careful like u say with dust/fingerprints etc..
Sent from my HTC Vision using XDA App
Hmm, after reading your post again, maybee I should of bought the double sided tape afterall? Do you think the old leftover glue is enough for the new digi?
Many thanks..
Sent from my HTC Vision usingall XDA App
Run over to radio shack they must have some kind of glue you can use lol. google cell phone screen glue see what info you can find.
Ok, just incase anyone is interested, got my new digitizer, followed the video, used a heat gun cerfully to melt the glue, pulled the old digitizer out, and used the original glue whilst still warm to hold the new digi in, as all of glue stayed on the case rather than on the digi, which was pretty lucky.. put it all back together and everything perfect, touchscreen back to how it should be.. cost me 17 pounds.
Sent from my HTC Vision using XDA App
How was this accompilshed?
I replaced the touch screen as well and the problem persists. Plus I never ran into a part that required a heat gun did I use the wrong item?
A VERY confusing part is getting the midframe to hold to the hinge mounts. The side (black dots all down it) should overlap the stabilizer bar on the hinge. I fidgeted with it for hours until realizing it goes over, and inadvertently damaged the highly sensitive LCD screen, which resulted in me taking the whole thing apart again to replace the LCD and digitizer. UGH!
DO NOT get the cheapo digitizer on Amazon, look for one with gray spots where the menu, home, back and search keys are on the back side. The digitizers without them will not work when you swap over the white button caps on the back. I feel like this information is vital to anyone who is replacing their G2 digitizer, but most guides and videos make no mention of it.
I used a lamp to heat up the glass to remove it the first time. Took too long the second time so I used a hair dryer.
senser1080 said:
A VERY confusing part is getting the midframe to hold to the hinge mounts. The side (black dots all down it) should overlap the stabilizer bar on the hinge. I fidgeted with it for hours until realizing it goes over, and inadvertently damaged the highly sensitive LCD screen, which resulted in me taking the whole thing apart again to replace the LCD and digitizer. UGH!
DO NOT get the cheapo digitizer on Amazon, look for one with gray spots where the menu, home, back and search keys are on the back side. The digitizers without them will not work when you swap over the white button caps on the back. I feel like this information is vital to anyone who is replacing their G2 digitizer, but most guides and videos make no mention of it.
I used a lamp to heat up the glass to remove it the first time. Took too long the second time so I used a hair dryer.
Click to expand...
Click to collapse
So which digitizer did you end up buying and which guide or video did you follow? I am about to tear mine apart and could use the info.
senser1080 said:
A VERY confusing part is getting the midframe to hold to the hinge mounts. The side (black dots all down it) should overlap the stabilizer bar on the hinge. I fidgeted with it for hours until realizing it goes over, and inadvertently damaged the highly sensitive LCD screen, which resulted in me taking the whole thing apart again to replace the LCD and digitizer. UGH!
DO NOT get the cheapo digitizer on Amazon, look for one with gray spots where the menu, home, back and search keys are on the back side. The digitizers without them will not work when you swap over the white button caps on the back. I feel like this information is vital to anyone who is replacing their G2 digitizer, but most guides and videos make no mention of it.
I used a lamp to heat up the glass to remove it the first time. Took too long the second time so I used a hair dryer.
Click to expand...
Click to collapse
Hi, I did buy mine from amazon.co.uk, there were a few for sale,, the one I bought was supposed to be a genuine t-mobile g2 replacement (refurb I think, pressumably this just means that it was from a second hand g2 that had problems and the digi was taken out - and I'm pretty certain this is the case as mine has a thin film (which u leave on) over the back of the digi covering the tracks etc, which had a few very small air/dust bubbles under it (just noticeable when screen off), where I own a desire z, so now it sais t-mobile instead of htc, but I can live with that.
The small grey bits that you talk about were floating about or stuck on my digi when I pulled it off the main chassis. I had a look, and as far as I could work out, were possibly just for giving colour to the tiny led's that give you light to the home/search keys etc (I may be wrong on their use), but if you look closely, the tiny grey things have even smaller rectangles on them that relate to the positions of the led's on the circuit board. So I picked the remaining ones off the old digi, put them back in their correct holes and stuck the new digi in. I've had no problems (with a digi from amazon with no little grey things on it) so far, but maybee this is due to mine being a second hand original part..
Edit : Now after reading your post again, you're talking about bits that are actually on the digi itself, not the white caps that I'm talking about! Whoops. I didn't notice any grey spots on the digi itself, but I guess I must have them..
Sent from my HTC Vision using XDA App
ian577416 said:
I replaced the touch screen as well and the problem persists. Plus I never ran into a part that required a heat gun did I use the wrong item?
Click to expand...
Click to collapse
I rekon u replaced the wrong thing! Maybe the lcd?
Sent from my HTC Vision using XDA App
i just replaced mine with this one:
http://www.ebay.de/itm/230685692541?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
actually it says HTC on it and looks a lil bit differently than on the picture.
never the less, i replaced it really carefully and checked every connecting.
But somehow the Touchscreen doesn't work at all.
Can anyone help me ? what could be the problem ?
Wrong digitzer ?
is it okay, that the digitizer has direct contact to the frame where it is glued to ?
jmpcrx said:
... as will be replaceing mine v soon due to 'invisible finger problem' that's driving me nuts..
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Hi!
I have the same problem, I have asked it already here
So you had invisible finger press in the screen, and the screen was bad responsive?
...Just to make sure my problem is digitizer problem! The service wont change it in warranty unless the problem is there all the time! But its driving me crazy! why is it happening randomly, why isnt it all the time? How could i make the screen to do this problem when i'm at the service?
So I got this nice (albeit beat-up, but 100% functional) G2 from a friend, and for about 3 weeks it had no problems. I rooted it, put CyanogenMod 7.2 on it, worked fine.
About 3 days ago, it started behaving really weird while I was using it. Interfaces not responding, at times opening things when I didn't have my finger on the screen, usual possessed phone behavior) I did some investigating with the Developer Tools' Pointer Location display, and there's this massive dead-zone on my digitizer! The dead-zone (while holding the phone in landscape) goes from X=255.1 to X=401.1, and covers all the Y-values in that range. if I move my finger slowly enough through the deadzone from one fo the sides of it, it will register as being directly in the center of it. Other times it will show a very light touch on the right side of the zone, activating interface elements and the like.
What happened? Do I have to replace the digitizer? I don't have a warranty on it, seeing as I got it second-hand. Possible fixes, if it's not a serious hardware issue?
I don't have money to spare, so buying things to fix it might take a lot of saving.
EDIT: Got it in the mail finally, replaced it in 45 minutes. I had to use the dorm's heated-air hand-dryer to get it off, and I kinda messed up the glue a bit, but it's working just fine.
If you have to replace the digitizer, I would not worry. I just got done replacing the lcd on my G2, and it works. I bought the lcd (in your case it would be a digitizer) off ebay and my purchased also included the screw drivers and plastic tip thingy to open the phone. For the digitizer you might need to also get double sided tape.
There is a youtube video showing how to take a part and put back the phone. I think the video was like 30min, but when I did it, the time was 1.5hrs totally.
good luck if you go that route.
Previous post is spot on, for most people I would assume this won't be a hard task, I have opened and repaired dozens of g2s (and many other phones) and although sliders tend to be the most complicated its really straight forward
Find a YouTube video or other instructions online and look at it ahead of time to see if its something you feel comfortable with. Then if so, order the digitizer (90% this is the cause 10% the main flex) for around 15-20$ and all you need is a #0 Philips and a t5 torx and a hairdryer/heat gun
You won't need tape as there is more than enough sticky left after prying of the digitizer. Expect about that hour in half if your new to this, but can be done in less than 20 if you do it a lot Here is a link to info on your phone including repair guides
http://forum.xda-developers.com/showthread.php?p=43195539
Best of luck!
Sent from my Nexus 4 using Tapatalk 2
Aw. Was hoping this wouldn't be the solution.
That sucks. Just went and ordered one, it came with screwdrivers and the prying tool, but I don't have any double-sided tape. Let's hope it's still sticky. Well, it supposedly gets here on the 9th, so I'll read up on replacing from these links. Thanks for the support. Hope I don't break the thing. :/