Develop Bugs

'Radio' Lockup Issue - My take (And some good news..)

A few people have been having the same issue as me with more recent AKU3.* ROMs, wherein the radio features (GSM/UMTS,GPRS etc) - cease to function. Symptoms include the connectivity icons becoming non-responsive to stylus-press, and phone calls starting, but no call being made (silence) - and calls refusing to end.
This has been driving me nuts, and just when I think a new ROM (CE or Radio) has solved it, it re-appears. I have been playing around with everything I can to either diagnose, or solve this problem, and this is what I have found:
The phone only locks up, when handover between GSM and UMTS has occurred several times. I use the Hutchison 3 network in .au, and the coverage in Sydney is a bit spotty - hence the frequent handover to 'Roaming', and back again. Now that I have disabled the GSM functionality (i.e. just use UMTS, in the 'band' menu in 'Phone' settings) - I haven't had a single phone lockup.
To the other people having this issue: does this pattern of use sound familiar? I.e. is your main carrier UMTS, roaming to GSM? I'd like some feedback to see if we can isolate this, or if this solution works for other people

Hey
Had this problem many times with all kind of roms.
Usually the icons would react to clicks, but internet wouldn't work and also calling.
When I would turn on flight mode, the right icon (your reception) would change and gets a little cross (telling its disabled). But the left one would still be stuck on G/U as connected. It would take a min or 2 before it finally updates to a little cross saying its disabled. Then I can disable flight mode again and the phone would work (most of the time)
I live around 70 km from my work and I drive back and fort every day. In the car my universal is in the charger and I have always live messenger connected and AS for email.
during this trip my reception is lost twice, besides that it switches a couple of times from Umts to Gprs.
I've updated my phone to 1.14 radio en helmi 3.5 aku rom. And have experienced a couple of times what you discribed. The 3G and G/U icons wouldn't react to the stylus and the phone seems to be stuck. The device itself still works. But I have to soft reset to get it going again.
So after reading your story I can say this scenario refers to my experience.
I'm gonna try your solution from off today and let you know

I have only GPRS here and this problem happens to me with all AKU3.x versions even with different radios (1.09 -> 1.14.10) ... I still believe it has nothing to do with ONLY hand-over ... I reverted back to AKU2 and it never happened since then

Same here....
I have similar experiences with UMTS and GSM handover issues. I observed that sticking to one band (in my case GSM since it is more prevalent than the other in countries I go to!) is the way to go. When in M1, I got dropped problematic calls and my SMS were delayed but when I stuck to GSM only then everything was back to normal. I have been trying out the new Radio Rom 1.14.10 with Helmi AKU3.5 for 3 days now and am not having handover issues! Could be the Radio Rom or the Rom itself but if it acts up again then I know what to do then! Hope this helps!!!

The problem is in rilgsm.dll file.
I can tell that it is solved in crossbow.

mamaich said:
The problem is in rilgsm.dll file.
I can tell that it is solved in crossbow.
Click to expand...
Click to collapse
would replacing the file in the current aku3 roms with an older one fix it?
i myself dont have the problem but allot of 3.2 wizard testers do.

Good to know, that I'm not the only one with this problem. I have seen this behaviour in all ROMs, not just the AKU3 and can confirm that it iseems to be related to the switchover between UMTS and GSM.
It also only seems to happen only when you have the internet connection open, which will always be the case when you use push-mail.
I had similar problems with the MDA III, whish I used before. Maybe it will get fixed in Crossbow - but by then we'll likely all have new phones.

^^
My internet connection is also always active. I have now switched from AUTO network to WCDMA (umts).
Going to see if this helps. After that I'll try the GSM band to see if it makes a difference
But it's something my device always had problems with, so I guess it's ROM independent

I'd like to see if that rilgsm.dll can be re-used. Unfortunately, the coverage of UMTS in the area where I live is far too spotty to be comfortable with pinning the radio band to UMTS.
However, I'm interested in your thoughts.
I must say that I agree with biso007. This problem started to occur when I upgraded to AKU3 roms. Before, I was on AKU2 with the exact same radio rom (I didn't flash it!) and never had any issue. Combined with mamaichs comment that it is related to a DLL file, I would say that the problem is indeed not related to a radio-ROM but to the AKU ROM.
Just my 2 cents....

I had same problems with Radio lockups on my UNIVERSAL. I've tried different ROMs with no luck. BUT after changing my Radio rom back to latest from T-mobile (1.10.03) everything back to normal- all day driving with GPRS on - no lockups at all!!! 100% solution is..... use old radio rom.

Would not mind downgrading...
I have lockup issues as well... if this really helps, I will downgrade the Radio ROM without hesitation. Where can I find thsi Radio ROM; is it on the xda-dev FTP site?
Thanks,
-Ireneus

Hi All!
Yes, this issue is the most annoying among all other issues, and it makes UNI impossible to use as the phone for business communications.
I confirm that lockup issue existed on EACH radio version I used and on EVERY ROM version.
I don't think this issue is caused by the GSM Band switch or Internet connection active or anything else specific, because this lockup happend even on networks with no 3G at all and no internet connection active and also BT and WiFi off.
It happens when I start intensivelly use my UNI for calls, sms, open contacts, view appointments (note: No 3-d party software at all).
I also mentioned that the issue happens more often with the battery level below 50% or so and almost rarelly happen on external power.
Another "good news" here is that if you receive an SMS during that intensive operations, you will permanently lose it after the phone lock up.
Thank you,
Dmitry.

I wonder is this is just a Universal issue? Or do other devices have the same issues; I mean as frequently as on the UNI.
If it is just the UNI than indeed it is useless as a phone and nothing more than a beeping, brick with a nice VGA screen. I basically fidn it hard to believe that this is the case and I would like to know if there is anyone out there, who does not have lock-up issues with the UNI and I would also like to know from the people who are testing Crossbow if the lock-ups still happen?
All input appreciated.
-Ireneus

Strange Majik Problems

Strange things are happening all day today, I had majik installed since friday. Today my bleutooth jsut turns of and I cant use the head-set. Then programs like messaging froze, I was able to close it, but still IE froze and stuff like that, any one else expirencing things like this ?

yozh said:
Strange things are happening all day today, I had majik installed since friday. Today my bleutooth jsut turns of and I cant use the head-set. Then programs like messaging froze, I was able to close it, but still IE froze and stuff like that, any one else expirencing things like this ?
Click to expand...
Click to collapse
Ive been SRing all day! Mines been freezing on my telenav and sirius. Just started to do this today. Has been fine since Friday as well.

Yeah, same here. I have to do a SR every time I get in my car
Looks like I'll be installing something else on it...

I have been having IE problems connecting, Bluetooth not connecting, 3G freezing. Must be a bad day for Majik.

Well well I`m not alone on this, well vp3G here I come.

I am having this problem as well, what worse is that I am away from my PC for 32 days! on business in boston and all I have is a mac, even worse is that Igo keeps losing GPS whenever it shuts off Bluetooth, isn't there a registry hack that enables power-save on BT, I think I enabled that before and had a similar problem in WM5

spiritofseth said:
I am having this problem as well, what worse is that I am away from my PC for 32 days! on business in boston and all I have is a mac, even worse is that Igo keeps losing GPS whenever it shuts off Bluetooth, isn't there a registry hack that enables power-save on BT, I think I enabled that before and had a similar problem in WM5
Click to expand...
Click to collapse
Oh man I feel for you. I`m not sure about pwersetting for b, but it would make sense to me.

Had many problems with Majik yesterday so I tried 3 other roms. Not one would give me 3G sitting here in my office as majik had done. Flashed back to Majik and is working very well. I guess vevery week reflash

People, the root of nearly 70% of problems stems from 3rd party apps and NOT the ROM......
suggest you guys test it out with no apps installed and you will see the ROM is solid.
anything with 'spb' in the title should be left at arms length.
Anything like phonealarm etc... that claim to support WM6 really are only going on beta testers...remember the releases we are using are VERY new

Had nothing spb installed. The biggest issue is the BT disconnecting all the time. And the phone frezing.

yozh said:
Had nothing spb installed. The biggest issue is the BT disconnecting all the time. And the phone frezing.
Click to expand...
Click to collapse
Like i said, Hard Reset....then dry run it and youl probably see the difference.....3rd party software which is acting up can cause allsorts of weird problems.

yozh said:
Had nothing spb installed. The biggest issue is the BT disconnecting all the time. And the phone frezing.
Click to expand...
Click to collapse
I've got 5 8525's running this Majik and only one has "freezing" issues... and he had these same issues with his Wizard. 2 POP3 email accounts being polled every 30 minutes, Exchange 2003 push and 140 plus reminders MIGHT have something to do with it <sigh>
Battery life is incredible, speed is great when one adjusts the glyphcache.
As with you, my biggest complaint is with the BT dropping the call to the device but then I can bring it back up… seems to happen mostly on my initial outgoing call….
Again, respect to the chefs, this is a bad ass ROM.
Peace, out.

Hi Guys
I have been running LVSW 20070423 since it was released. Yesterday i decided to give Majik a go. All i can say it is terribly slow. Even clean ROM without applicvations. Could only stand it for 30min and then i reflashed LVSW back. The other thing is default coulors, i could hardly see my screen when outside. Dialer is crap, i like native WM6 dialer when you can type a few letters and then hide the dialpad. In Majik there are 4 lines only and if you have a lot of contacts it is a real pain to scroll through.
No good for me at all.
Will stick with LVSW ROM until the official release.

I have installed, Sirius, Voice Commander, Adobe, Live Search, WLM 1400, and esmertec. I tweaked the performance myself and set up mms and MEdia net and ISP/WAP settings myself. After I reinstalled Majik I have had no problems. I think that those problems came from WLM and IE because of the IPhone owners taking up my bandwidth
Note....Everybody that had problems was the same day they released the IPhone and we are all on AT&T
Check it out
http://www.theregister.co.uk/2007/07/03/stingy_att_iphone_network_snafu/

Second Flash
I think I had a bad flash the first time around.
I reflashed yesterday and the speed problems have dissapeared.
I was waiting +/- 20 seconds for /windows to open using file explorer.
That's all gone now and the ROM is pretty nippy and stable so far for my application.
But I do feel that all the extras trying to mimic the "Touch" ROM will have an effect on the speed and maybe stability.
That's why is still flash a different ROM every week or so.
To date Sleuth seems to have the combo nearly right.
LVSW cooked up fantastic ROM's, but he seems to be playing with his ELF now. - a bummer for us Hermes users.

Majick slowishness
I've found that installing the video dialler (3 cab files) dramatically slows down the Majick rom. I thought I was imagining things so I hard reset and repeated the excersise a couple of times with the same effect.
I leave the video dialler off now. I can't think of a time that I've ever used it although I do obsess about having a feature on my phone that I can't use even though I never use it.
Although Majick is an excellent ROM I did find the current LSVW was a bit quicker. The HSDPA problem in this ROM meant that it was a no-goer for me though.
I'm not complaining you understand, I'm very grateful for all the work people have done to get me WM6 on my phone!

only problem i have with majic so far is that when I add the new internet 3G connection, my username and password never seems to get saved no matter after how long. i have tried to both soft reset and power off, but still the 3G username/password never gets saved. anyone have any ideas on this?

GPRS broken in WM6? - Can somebody test?

I have an interesting situation with my Orbit. This never occurred with WM5, but only since WM6.
Description:
After a fresh boot, the device works perfect, and connects to GPRS when needed, and I am able to direct push my email all day long. Now, if I go into Comm Manager, and stop the phone radio, and then start it again, I am no longer able to connect to GPRS, and neither are any other applications. ActiveSync and DP don't work anymore, neither does IE.
The only solution to the above is to soft reset the device again, and things go back to normal.
Troubleshooting:
I've tried the regkey to keep GPRS always on. I've also tried to disable any today plugins that could be causing this issue. I've even tried a hard reset, but the same behaviour occurs. Oddly enough, this problem also occurs on a WM6 based Hermes device, and never did before when using WM5.
Something weird is going on with GPRS and WM6 in general. Sometimes, I will be on the train without reception, and when my phone gets signal again, GPRS will say it is connected, but it is not. I have to soft reset.
Needless to say this is annoying. Can somebody confirm that this issue exists with the base O2 WM6 rom? What about some of the other ROMs here that you guys/girls have? Does the same behaviour occur? My ROM and radio are just the defaults, no upgrades, etc.
N.

Hi There,
I am well aware of the problem, I currently work in a telecoms company and the main device we ship out is the XDA Orbit (Artemis).
Currently we are downgrading all devices so as to ignore the problem, but a permanent solution is being worked upon.
The HTC Touch's radio is identical to that of the Artemis, this problem does NOT exist on the Touch (Thanks for testing Pof!) So I atleast have ground to work upon, it is not related to the radio itself but the RIL (Radio Interface Layer) driver.
I'll let you all know if (or rather WHEN) I find a solution.

i've had loads of trouble with this issue and here are my findings:
the dopod sea 3.7 rom and and anything else based on it are the worst affected.
the o2 wm6 rom isn't too bad
tom and meschle's roms are both pretty much fine
I do a 20 minute tube journey every day so i have tested this quite well!
cheers
alex

I'm having the same issue in the Artemis Touch 2.1 Rom.
I found that when I disabled the Phone option, the Flightmode-option would enable. Now, when I want to enable the phone, I tab the Flightmode option to disable Flightmode. It then enables the phone automatically and successfully opens the GPRS connection.
Just done this a couple of times but for now this seems to be a workaround.
Read 'seems'

GuyBrush1978 said:
I'm having the same issue in the Artemis Touch 2.1 Rom.
I found that when I disabled the Phone option, the Flightmode-option would enable. Now, when I want to enable the phone, I tab the Flightmode option to disable Flightmode. It then enables the phone automatically and successfully opens the GPRS connection.
Just done this a couple of times but for now this seems to be a workaround.
Read 'seems'
Click to expand...
Click to collapse
The times I have had the issue with the O2 rom and the v.occasional times I have it with Tom/Meschle roms restarting the radio via flight mode always fixes it. With the Dopod and other 3.7 roms the whole radio seems to crash and you can't even get it into flight mode so soft reset is the only option.
This has been tested on all versions of the Artemis radio that are available.

same problem here on prophet. can connect. if i go ffline due to no signal, i cannot connect. after i switch to flightmode and activate phone again gpry works again. any patch?!.

holzzelt said:
any patch?!.
Click to expand...
Click to collapse
No patch, just better roms.

losing signal and needs restart

Hello,
i am facing some problems with my Hermes and I really don't know what is going on, the problems is that, although it shows that is connected to the telephone network, if somebody calls me it doesn't ring and is not responding. At that time that is not responding if i try to call the phone screen shows that is dialing but it is not, if i click the "End call" it doesn't end until it times out, after that it is not responding again and it needs a reset. After the reset it's working again until the next time that will crash.
I am using Schap's 4.31 rom with 1.54.30.10 radio
What do you suggest that i should do?

I got the same problem with older Schap's ROMs. When I flashed to K's or anything else (not based on Schap's) the problem disappeared.

I had the same exact issue, my solution to this issue was to replace the radio with 1.47.30.10. It has been 5 days without any issue. I hope that helps.

you just changed the radio? or the windows rom also?

I've had this issue on my Hermes, although it was evident on WM5, which is one of the reasons I upgraded to WM6, which alas just created other problems
http://forum.xda-developers.com/showthread.php?t=355823

Elwyn M3100 said:
I've had this issue on my Hermes, although it was evident on WM5, which is one of the reasons I upgraded to WM6, which alas just created other problems
http://forum.xda-developers.com/showthread.php?t=355823
Click to expand...
Click to collapse
nah i don't think i will downgrade to WM5, maybe i will try another rom.
also the battery doesn't last long, maybe 3 hours, i don't know why is that, and maybe that is what is causing the problem.

I just downloaded the radio from this link http://www.parkingdenied.com/filebrowser/Hermes/Radio+Roms
If I was you, I will try Radio down-grade first.
Good luck

When the phone freezes on the "dialing..." screen it is cuz the phone lost its network connection (although it wont show it). U can remedy this by turning the "phone" part (not the whole device) off then on again, so it will reconnect to the network.
Also, some radios are very power draining. Try check here for feedback on different radios.
Basically, there is a good chance all this messin u up is ur radio

Probelm with WiFi

Hello there,
What I Have: Att 8525 Herm100
Rom: Att's Mobile 6
Everything is stock but the extended life battery
The problem I am having is when ever I try to activate my WiFi the phone doesn't do anything. I am not sure if there is a wifi card or not but that's want I want to know. I have tried everything from activating it in com manager to going into the settings and activating it manually and nothing happens it acts like I didn't even hit the button to activate it. Is there a wifi card in the phone or is it integrated on the motherboard in the phone. Note: I bought this phone off e-bay and the wifi never worked when I received the phone.
I am new here and if there is a post about this already I am sorry.

I hate it when that happens.
To begin, there were two ATT OEM WM6 roms relevant to the 8525 that I noticed deep in the bowels of XGA.
I chose the later file (higher revision numbers) I found it here:
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
From comm manager when I click the tower button on within a second the spinning windoze icon shows something is happening. It then starts "sniffing" for my preset wifi connection (ATT supplied 2wire portal 802.11g).
Now, if yours does not show the spinning windoze working icon when you turn on wifi? There obviously is a problem. This could be software, or hardware related (duh). If there is no error message related to "wifi is not an option, unavailable, or screwed" then my first guess is there is something missing or damaged in the ROM update that was applied to your device. As far as I know all 8525 (herm100) were shipped with wm5. It had been mentioned in the volumes of xda that the first AT&T WM6 rom was a little buggy. Try the later released AT&T WM6 update.
It was a run file so no muss no fuss. Sync the phone run the update from the pc, three minutes later the phone is flashed to ATT WM6 professional.
You could take it to a ATT shop? But, I think that without a doubt they would hand it back and say you need a new phone with a 20 year contract and 3g data plan even Obama would blush at.
Try the hard reset. take a picture of the startup screens so you have the numbers and see if the wifi startup is working after the reset. If not then compare the numbers to the above mentioned roms. If the indications are you have the first issue of WM6 from ATT try flashing the second release. If that still fails then your device could indeed have a hardware problem.
The wifi is indeed built into the system and if that chip on the board is not working it could be a overly expensive problem. Possibly a shop has a working board they would swap out cheap? Otherwise, it is a fun phone you can keep notes on, run gps software if you have a bluetooth gps receiver and software like tomtom.
To be honest the wifi on my 8525 has been convenient when around the house to check the local weather radar when I hear a thunder outside, or browse headlines from the porcelain room or even leave messenger turned on incase a gamer friend is looking for someone to get shot up in a game.
I have used the live search voice thing to amaze the neighbors once. But, the limited range of wifi is a real drawback to how truly wonderful that addition could be.

HELP Please! Wi-Fi not working!!!
Hi to XDA all users !!!
MY Hermes - HTC TyTN [Herm200]
I bought HTC Hermes myself year ago.
there was flashed a WM5.0, I've just downloaded from here HARD SPL & WM6,1 (Custom) Flashed.
Wi-Fi will works on WM5.0.
Well here I am at 6.1 flashed and now is not working Wi-Fi. When i pressed Power ON - loading long and nothing happens.
Other methods are also tried on Commanager and Settings - but did not help.
What do I need to do my dear.
HELP!
Thank you for your attention!

Hi Nurk.
Since the wifi worked on wm5 but failed after the 6.1 flash. I would guess the problem is in the 6.1 components. You might start with contacting the kitchen rom you employed for WM6.1 thread and see if this has happened to others. Next step would be to check the radio rom version. I did see on xda an assortment of Radio roms.
If your not totally in love with the current rom you have flashed? Try another 6.1 or even a 6.5 and see whats poppin.

and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?

utak3r said:
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
Click to expand...
Click to collapse
I have get this from registry:
HKLM\Software\HTC\CommManager\WLAN\DeviceName - {98C5250D-C29A-4985-AE5F-AFE5367E5006}\TIACXWLN1