I have successfully installed Hard SPL into my HTC TyTN (Qtek 1.18.255 ROM) but I cannot get the ROM upgrade utility to work. I have tried using both the latest Qtek 2.11.255 ROM as modified for Hard SPL and using the upgrade utility as shipped (which I know would replace Hard SPL).
In either case the process stops at the point where I get the progress bar, I get through the verifying the information on your phone screens and confirming the ROM image but it never gets past the "Updating the ROM image on your PDA Phone" box.
The progress bar remains at 0% and eventually I get the message:
ERROR [260] : CONNECTION
The Update Utility cannot connect to your PDA Phone. Please check that your USB cradle/ cable is connected...
Needless to say the cable is connected but I notice that Activesync has disappeared at this point. There is nothing to do but exit the upgrgade. When I do, Activesnc reappears
Has anyone else come across this issue?
Help would be much appreciated
Simon
Related
Dear Fellow Forum Members,
Followed instructions as per Xda_II_Upgrade.pdf, during installation got to a section where I got a message saying that the current rom is being erased a task bar was displayed which increase's in percentage as the job goes through. However the job was still at 0% completion when an error message was displayed saying the job had failed and the device needed to be undocked and a soft reset performed and then re-docked and to restart the process again. After performing the undocking of the device and software reset I get a message on the screen serial V1.0.1 when connected to the cradle the message changes to USB 1.01 and I cannot do anything else the unit does not boot into pocketpc, as you can imagine this is very frustrating as I depend on my xda2 to receive and make phone calls I would be very grateful any members know of any way to get around this problem. I must say I am a bit concerned a try and tested xda2 update has led to this problem.
Just run the update .exe file again with the XDA docked and it should just install the update again. It happened to my mate on Saturday with his XDA II and he just ran the program again.
Dave,
done as you said and all went thru fine you are a star thanks mate.
No problems it's good as a newbie to be able to actually help people.
upgrade xda2 rom ver 172187 dead os--connection error
i was trying to upgrde the rom from o2 website when error occured at stage 19% completed asking me to reset the xda2 . when i am trying to reset the xda 2 it does not boot it just shows the o2 screen with red letters of the version and does not even charge. my laptop cannot connect to xda2 and as a result i am unable to upgrade when i tried to run the 172187 .exe again it gives error 101: connection error
please help me out of this? thanks
Hi,
I am in the process of upgrading my rom using the rom upgrade from the o2 www site.
Its been stuck on the
'checking the information on your device....Please wait.....Please do not disconnect your device from the PC or power supply until the upgrade is complete'
window for some time now. I dont know if its hung / crashed or in the middle of upgrading.
I dont want to chance it by removing the unit from the sync cradle but at the same time i dont wanna just leave it there for hours if its not doing anything.
Can anyone help ?
Steve
ps - the window I am speaking about came after the big window stating what your current rom / radio stack was and what they would be updated to giving you the option to click 'update' or 'cancel' I chose 'update' and got the message which I described earlier
Try this on a different PC...I'm assuming the phone itself is still functioning.
I had this a while back with the XDA2 and found that by attempting the upgrade on a laptop I had, it worked great without the hang.
I would then remove ASync completely (including registry items) and then reinstall it.
Cheers
Ant
I had this happen, I just shut down and restarted the installer program
this is a question for a friend. He said he got these problems when he was upgrading to the official htc wm6 rom:
I've tried to ugrade my Orange SPV M3100 with this RUU, but with no success.
First issue: when i have connected the phone to the PC, established active sync connection and i run the RUU, my phone disconnect and show a screen with RGB stripes during the first "Verifying the information on your PC, please wait" screen. ActiveSync connection is disconnected so i can't continue the update process, and i must soft reset my PPC...
So i've tried to connect the phone after this step of instalation and:
Second issue: After i press Next button on the screen "You are now ready to update your ROM image", the progress bar shows up and the phone disconnect from the PC and turn off. After a while the RUU says "no connection"...
What am i doing wrong? I have image version 1.23.78.3 on my PPC. Please help. Thx...
Please can someone help him out?
Appreciated.
the 3 coloured screen popping up is normal with this RUU, I have upgraded two devices in the same way without problems ... did you leave the upgrade program running through during the "Verifying device / PC" phase or did you abort? It takes about a minute or so until the next window pops up on the PC ...
a question for a friend
mms6 said:
this is a question for a friend. He said he got these problems when he was upgrading to the official htc wm6 rom:
I've tried to ugrade my Orange SPV M3100 with this RUU, but with no success.
Click to expand...
Click to collapse
Im not expert and never purport that. I thing u need 2 tell us a little bit more.
Your currently ROM, SPL, if your device is Super CID or Hard-SPL etc. some one can help u
God luck
thank you to all of you. I will try to get some info on CID, SPL etc.
I will come back with some more info in a little while
have him download the ROM that MrV posted so his/your device does not need to be SuperCID and it should run just fine put the phone into boot loader before the update begins and should be fine
thank you very much
mms6 said:
this is a question for a friend. He said he got these problems when he was upgrading to the official htc wm6 rom:
I've tried to ugrade my Orange SPV M3100 with this RUU, but with no success.
First issue: when i have connected the phone to the PC, established active sync connection and i run the RUU, my phone disconnect and show a screen with RGB stripes during the first "Verifying the information on your PC, please wait" screen. ActiveSync connection is disconnected so i can't continue the update process, and i must soft reset my PPC...
So i've tried to connect the phone after this step of instalation and:
Second issue: After i press Next button on the screen "You are now ready to update your ROM image", the progress bar shows up and the phone disconnect from the PC and turn off. After a while the RUU says "no connection"...
What am i doing wrong? I have image version 1.23.78.3 on my PPC. Please help. Thx...
Please can someone help him out?
Appreciated.
Click to expand...
Click to collapse
This kicked my A$$ for about an hour as well. You'll never want to actually stop the installation to startup activesync. That's where things get jacked up! Just make sure that activesync can see the phone before you run the RUU_Hermes.......Ship.exe file.
1. Make certain that Activesync works before you start (I had to upgrade to 4.5) and synchronize the phone on the WM5.
2. Launch the RUU_Hermes......Ship.exe update and Click the "I Understand..." box and then Click Next. You're phone will display the Red, Green, Blue, White bars and show USB as the connection.
!!!!DO NOT REMOVE THE USB CABLE UNTIL THE ENTIRE UPDATE HAS COMPLETED!!!!! This is where you're making a mistake just like I did.
3. The Next Screen shows the Follow the instructions below.........etc. and it asks you to 1. Connect the PDA to the USB 2.Establish an Activesync connection..... 3. Disable the standby...... 4 Make sure Main Battery..... and it has a check box at the bottom.
!!!!! DO NOT TOUCH THE PHONE OR THE USB CABLE !!!!!! YOU SHOULD STILL SEE THE COLOR BARS ON YOUR PHONE!!!!
Just click the checkbox that says "I completed the steps as indicated above"
and then click NEXT.
4. It will say Verifying the information on your PDA Phone... Please wait..
5. You'll get the Update the current ROM version UPDATE box to click, do so.
6. You'll get the Verify that you want to update the ROM version screen, Click NEXT
7. It will go to the You are now ready to Update your ROM image screen. click NEXT
AND MIRACLE OF MIRACLES....You'll FINALLY see the Gas Gauge percentage screen update on your phone and the PC. Wait about 12 minutes, say a prayer for our troops, and get ready to enjoy WM6!
Hope this helps!
Schwazche
Firstly I would like to say thanks to this site and the trinityguides.info site for the great work people have being doing and making available to everybody, it is great being able to use my trinity with wm6, keep the good work going!
Now the issue I seem to be hitting the same "error [260] connection" every time I attempt to update anything on my Trinity. I have followed the advice on the trinityguides site regarding being stuck in bootloader mode to no avail, and I can't seem to find anything in the posts on the xda site which will rectify the issue.
Previously I have been able to update to AX3L v2.8.01 version without any problems, but I decided to update to sammy's ultra light, it initially kicks into des' crashproof sspl, but then it can't connect to the pc. even when I manually enter olipro's hard-spl it does the same. I have tried to re-install hard-spl, but can't. Disconnecting the usb option in the activesync settings doesn't do anything either. Does anybody have any suggestions for me please?
I am not even too sure if my trinity should have both Des' crashproof and hard-spl on it at the same time? Could someone advise me on whether this is alright please?
the tech details:
Trinity
AX3L_OS_v2.0.8.2
radio - 1.46.30 (even though it doesn't say this in the device info, or boot screen after soft reset)
Home PC - XP (just in case)
Did you also try flashing it again, the ROM I mean. I have this error also but as soon as I execute the ROM flash again it finds the device and starts flashing:
http://forum.xda-developers.com/showpost.php?p=1449597&postcount=2
I am assuming you mean flash with the new ROM, sammy's in my case?
yes, as described in the link I posted before. As soon as the error occurs, do not touch the phone, leave it, just start the ROM flash procedure again. (execute ROMUpdateUtility.exe)
No, I am in the same situation. The first attempt puts the device in 'ipl-sspl by des' bootloader mode then after about 10 seconds or so the error[260] is displayed on the pc. If I exit the ruu app and attempt again, nothing new happens on the trinity (i.e. it is still in Des bootloader) and the message is displayed again.
the thing is that when it first goes into des bootloader mode, the white strip doesn't have any text in it. If I pull the usb cable out then put it back in, 'serial' is then displayed in the white bar, but I am still in the same situation as before.
What operating system en activesync are you using?
On the PC I am using XP and Activesync 4.5
Check your connection settings to accept USB connections. Also, try using Hard-SPL 1.30 before flashing the ROM again.
deejacker said:
the thing is that when it first goes into des bootloader mode, the white strip doesn't have any text in it. If I pull the usb cable out then put it back in, 'serial' is then displayed in the white bar, but I am still in the same situation as before.
Click to expand...
Click to collapse
In your PC, try another USB connection.
BLOODY HELL!!! It is the simplest things which we often forget to try. Thanks Jotam for pointing out an obvious point, it must have needed a re-plug of the usb cable into another port for the pc to pick up the device again. I will remember that for future updates so I don't make a dumb ass of myself again. Thanks guys/gals.
Vista
Using Vista? if so which version?
Hi I asked this question yesterday, I am a noob :-[ but the only difference is I'm using Vista Ultimate.
Just for others who have the problem.
When you replug into another USB port (Luckly I've got two on my laptop..)
I used the Vista drivers from TrintyGuides and bingo !
now I try and flash a WM6.....English or Italian...maybe French.
Thanks for the help I keep you posted.
Richard
It works
Now to discover the joys of WM6 after only having WM5 for two weeks....
/i am getting the same only rom update 3.14.4.1 now sees the phone..
has the device name changed???
evene exploit no longer sees the phone
sorry, can you be a little more clear.. what ROM are you flashing, and what exactly is happening?
by the way... i thought error 246 was the connection error... am i mixed up? which is 260?
This seems to be on any rom bar the Dopod roms
and it says 260 connection error
Error 260 connection error - the phone is not going in to bootloader mode - and the RUU cannot seem to initiate communication with the phone.
I'm getting this a lot recently trying to flash.
However, Hold the power and camera buttons while resetting with the stylus (keep them buttons held down).
When you get to the bootloader - plug the phone in - wait till you see the USB at the bottom of the bootloader screen - then run the RUU again - it WILL work - every time.
I used to get this error message alot. sometimes the programs you install don't allow you to update even if you force the phone into bootloader mode so you have to hardreset the device and then upgrade.....hope this helps
htc diamond stuck
T-Rob said:
yes, as described in the link I posted before. As soon as the error occurs, do not touch the phone, leave it, just start the ROM flash procedure again. (execute ROMUpdateUtility.exe)
Click to expand...
Click to collapse
hi ,
my htc diamond stack, no respond on the screen i try to do hard reset with tree buttons but its not working, nothing happaned, screen stay home screen with the time and not responding touching the screen at all
please emergensy help
I own a new blue angel...called by O2 II's
So, after i read ,again,and again...I have successed enter boot loader.
With white screen it's shown the version 2.07 and the line at the top "Serial"
(uhm, i use WM2003SE as the original pda when i purchase)
Ok, the problem now is, i can't flash anyrom (in Wiki and any rom i found)
After the line appear "Don't plug cable or craddle of ...." it's seem to verifie it's self... and then the line appear again "this tool is not support for this device".....and some error like that.
I was totally confused, how i made the thing go wrong? or just i missed something???
i make a soft reset, then hard reset and then 3 button together to get the white screen with no light, still see words such as: serial, version 2.0.7...
When i plug the usb cable , then the serial change into USB as usual.
As my experience,( Dopod810 and Qtek S200) everything is normal...
One problem too, i can't connect to PC with activsync (i tried any versions as possible)but itself avaiable on Boot loader...
All you understand what happen with me???
Please help me out of this. I want my Blue Angel is not the worst i got ...(i think it's possible go up to wm6???)
Finally, thanks you all for listening( reading this topic)
Yep, Happened to me too. Heres the fix.
The regular WM6 exe will give you an error everytime with the O2 IIs. Finally I printed out the WM6 directions, and also the Blue Angel for beginners and some other threads and found the answer.
You are in the right place (stuck in bootloader that is). Now you should be ready to load the OS. In the Upgrade folder you will find:
"MaUpgradeUt_noID.exe"
Run it and you will see the progress bars on the Windows screen and the dark XDA screen. Don't bother it - allow it to complete.
After it completed, I was unable to restart, soft reset, hard reboot. I think I actually had to take the battery off. When I powered it again I saw the Color Bars and knew it was good.
Good luck, Be careful. Try to be calm. I know when I was stuck in between Roms I was close to being a nervous wreck.
erh, one more message when i fkash rom...
This MaUpgradeUT novid erh something like this but this
" This tool is not support for my device" or somehow ...
I think i really stuck...
when itself verifie version of rom , i can't see both version appear on windows.
ie : version rom which is in PDA and version of rom which is in the OS i next to flash(want to flash).
So Confused . Anyway, thank for helping !!!
You are close!
Yea,
I Kept getting that too. Couldn't see both versions. Got a couple of different error messages. you are right where I was. you've got to find the upgrade exe. in one of the folders. My IIs was stuck in bootloader and I started that upgrade and it skips checking the IIs first and just begins to xfer the data.