Active Sync Problem - Upgrading, Modifying and Unlocking

HI...i got a T mobile Wizard(i dont know if its the correct name of my device but its d same as k-jam).The problem is i cant connect my device with PC using Active SYnc...My PC detects my phone but when i start ACtive Sync it shows me connecting and after some time it says cant connect.I tried alot i changed the PC i changed the cable but nothing works....Plz need help in this regard....My Rom version is 1.8.10.2 WWE and its an old one....Plz

ahmeed80 said:
HI...i got a T mobile Wizard(i dont know if its the correct name of my device but its d same as k-jam).The problem is i cant connect my device with PC using Active SYnc...My PC detects my phone but when i start ACtive Sync it shows me connecting and after some time it says cant connect.I tried alot i changed the PC i changed the cable but nothing works....Plz need help in this regard....My Rom version is 1.8.10.2 WWE and its an old one....Plz
Click to expand...
Click to collapse
What version of ActiveSync are you using?

well i tried with version 4.5,4.2 and even 3.8..but the problem still exists....any suggestions???

ActiveSync 3.8 can't work with WM5 devices

i tried with 4.2 and again 4.5..but nothing seems to b happend...wat to do now???

Ahmeed,
Use the Troubleshooter in the Help menu for Activesync 4.5; this will test your connections. Most likely scenario is you have a firewall or other security problem that is preventing the phone from connecting.

TMB_XV6700 said:
Ahmeed,
Use the Troubleshooter in the Help menu for Activesync 4.5; this will test your connections. Most likely scenario is you have a firewall or other security problem that is preventing the phone from connecting.
Click to expand...
Click to collapse
I second that.
but below fast support
1) disable your firewall and try to connect, if not o.k
2) on your PPC go to settings>Connections> USB to pc >disable the advanced network functionality.

ahmeed80 said:
i tried with 4.2 and again 4.5..but nothing seems to b happend...wat to do now???
Click to expand...
Click to collapse
Hi,
Did you solve your problem?
If not, did you delete any notifications from your device using either sktools or memmaid?
If yes, it may be the reason you cannot connect. Look at this thread and see if it helps:
http://forum.xda-developers.com/showthread.php?t=302459&highlight=sync+problem

Related

Active sync hang detecting the phone after flash(but not on new computers!) HELP!

HI! After I flashed my TyTN second time, Active Sync on my home computer and my work computer detect the phone and freeze with "Retrieving settings" dialog.... I thought it has something to do with the phone, but on any other computer that I not synced before , my laptop or new xp and vista instalations on other partition on my home computer(same computer and same cable, and same software installed!) it sync perfectly.
I tryied to find any residual registry or files to delete (i delete the profiles in document and settings) but can't find anything to solve this. I tryied reinstalling Active Sync 4.5 but donst help either.
Active Sync troubleshooting dont solve anything.
Someone know a workarround o what files can be creathing this ?
What do Active Sync while displaying "Retrieve settings" ?
Go into Start>settings>connections>usb to pc
untick the box...then try.
Thanks but dosn't help. Cannot enter that option, and I can sync on others pcs and other o.s. (in another patition) on the same computer without changing anything on the pocketpc.
I googled and found lots of peobple with the same trouble and no one find any solution.
PS: I dont have any firewall and tested switching off all networks interfaces. I can ping the pocktpc assigned ip perfectly.
shagratt said:
Thanks but dosn't help. Cannot enter that option, and I can sync on others pcs and other o.s. (in another patition) on the same computer without changing anything on the pocketpc.
I googled and found lots of peobple with the same trouble and no one find any solution.
PS: I dont have any firewall and tested switching off all networks interfaces. I can ping the pocktpc assigned ip perfectly.
Click to expand...
Click to collapse
delete mobile device
under file
rickwyatt said:
delete mobile device
under file
Click to expand...
Click to collapse
Where it must be that folder? I don't find any mobile device folder on my disks
I deleted the "mobile favourites" now. i have missed that one before. But still the same Hang...
When you make a "asociation" to that pc (not being a guest). Where it store that information ?
mrvanx said:
Go into Start>settings>connections>usb to pc
untick the box...then try.
Click to expand...
Click to collapse
Works for me (HTC Wizard, WM6, ActiveSync 4.5), thanks

Vista Sync Issues

Hi All, I have a Hermes with WM6 and have just installed Vista Ultimate and am not able to get my Hermes to Sync.
Vista claims it does not recognize the device . . . I have tried via USB & Bluetooth. Any ideas how I can resolve this?
Thanks in advance.
Same thing happen to me the first time what ROM did you use? I just use Fun key rom and everything works great.
Do you have Windows Mobile Device Center installed?
TaurusBullba said:
Do you have Windows Mobile Device Center installed?
Click to expand...
Click to collapse
Even I have wmc6.1 installed, my computer doesn't recognize my Hermes starting from build 1921, it opens it as a storage device only, but no syncing !!, downloading Starbase's ROM right now and will try...
Vista has issues with everything its a pile of *beep*
I am also having similar issues. I just got my new laptop that runs Windows Vista Business and I can get WMDC 6.1 to sync and see the device but it will not load my contacts and calendar onto the latop. Its becoming very frustrating and I'm not sure why it won't sync the data. I'm running the vp3g 3.62 rom on my phone.
Try this...
Click...
Start-> Settings -> Connections -> USB to PC
Uncheck the box "Enable advanced network functionality"
if it is already unchecked, then try checking it. That seemed to work for me when I had problems with WMDC.
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
mercx said:
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
Click to expand...
Click to collapse
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?
exactly
festermania said:
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?[/QUOTE
I have xda live rom & vista ultimate ... where can I get the driver?
Click to expand...
Click to collapse
Install Windows Mobile Device Center for Vista from Windows Download center. Then everything will work fine. It is my experience.
One thing that might help from my experience:
Take out the microSD card. I had some problems with it inside my phone - no sync. When I took it out everything worked fine! Then I formated my card and problem was solved... don't know what it was all about.
Last month i uninstalled the wmdc and then reinstalled it... i got the connection right but not always...
THen last week i had to reinstall windows and then when i did and update , i got an all new WMDC. This version works fine and good... No issues now...
I have the latest WMDC and have tried everything so far mentioned still and still no sync!?!
Very frustrating.
Any other ideas? Am I missing something really basic.
I have done something right!
After downloading WMDC finally the Jasjam was recognised however when trying to sync the following error occurs:
"Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections."
So i went to that part of my phone but have no idea what I should be checking!
All help with this is much appreciated (if only things would just work )

Help: I cannot Sync my i780 at all

Hello every one...
I got a very interesting problem.. I cannot Sync my i780 completely... !!
I'm running Windows Vista Enterprise on my Laptop, and installed Windows Mobile Device Center..
even though I can connect in USB mode, and detects my phone as USB flash drive...!
Everything was working before.. and suddenly stopped working!!!
I reinstalled Windows Mobile Device Center, hard reset my device.. and no good..
Then I gave it a last chance and tried on my PC with Vista Business fresh installation, and interestingly it did detect my device, and be able to establish a partnership!!
but I'm doing all my work on my laptop because of the job's demands.. and of course will not reinstall windows just to get the mobile device center to work..
Any ideas, help or hint, will be really appreciated.. it is urgently needed
Thanx in advance...
Suspect your laptop DHCP Client has disabled
mrcomplicated said:
Hello every one...
I got a very interesting problem.. I cannot Sync my i780 completely... !!
I'm running Windows Vista Enterprise on my Laptop, and installed Windows Mobile Device Center..
even though I can connect in USB mode, and detects my phone as USB flash drive...!
Everything was working before.. and suddenly stopped working!!!
I reinstalled Windows Mobile Device Center, hard reset my device.. and no good..
Then I gave it a last chance and tried on my PC with Vista Business fresh installation, and interestingly it did detect my device, and be able to establish a partnership!!
but I'm doing all my work on my laptop because of the job's demands.. and of course will not reinstall windows just to get the mobile device center to work..
Any ideas, help or hint, will be really appreciated.. it is urgently needed
Thanx in advance...
Click to expand...
Click to collapse
What I am suspecting is your laptop DHCP Client has disabled. In the future if you face this problem again just make sure that DHCP Client service status in services.msc
Well.. The DHCP Client service is working.. it wasn't disabled before...
also I restarted the service.. and again no good.. cannot Sync neither through Bluethooth nor USB..!!
any more ideas??
what is your rom version?
If you use HH5 you should check utillity setting in program and change connection by cable from USB to active sync
I didn't flash my ROM at all by the way.. and it is set to ActiveSync not to USB I didn't miss that =)
hope that there is a solution out there.. =S because it is really mandatory for me to get some of my job done...
thanx in advance
Try turning off "advanced network functionality" in the USB connectivity settings.
Slows the transfer down a lot but whenever I'm having problems it works without fail.
wmc90 said:
Try turning off "advanced network functionality" in the USB connectivity settings.
Slows the transfer down a lot but whenever I'm having problems it works without fail.
Click to expand...
Click to collapse
Excuse me.. can you please tell me where to find this option.. I searched for it and I couldn't find it...
thanx in advance
BTW my ROM version is DXHD1
mrcomplicated said:
Excuse me.. can you please tell me where to find this option.. I searched for it and I couldn't find it...
thanx in advance
BTW my ROM version is DXHD1
Click to expand...
Click to collapse
Settings>Connections>USB to PC
(that last one's naming may change with different ROMs)
Well.. I don't have "USB to PC" I have only "USB Connection Mode" and it is set to ActiveSync..
please some help me out in this.. I need to Sync my Phone with my laptop. through USB or Bluetooth..
Thanx in advance..
mrcomplicated said:
Well.. I don't have "USB to PC" I have only "USB Connection Mode" and it is set to ActiveSync..
please some help me out in this.. I need to Sync my Phone with my laptop. through USB or Bluetooth..
Thanx in advance..
Click to expand...
Click to collapse
It should be "Settings->System->USB to PC", and unable the ""Advanced Network.
saxon8506 said:
It should be "Settings->System->USB to PC", and unable the ""Advanced Network.
Click to expand...
Click to collapse
But I don't have USB to PC option.. it just says how is the USB connection mode.. ActiveSync or Storage Mass.. and this is it.. probably I got different ROM.. very important thing here to note.. I didn't touch my ROM didn't reflash or upgrade..
Also I was digging for Advanced Network to disable but couldn't find any were.. =(
mrcomplicated said:
But I don't have USB to PC option.. it just says how is the USB connection mode.. ActiveSync or Storage Mass.. and this is it.. probably I got different ROM.. very important thing here to note.. I didn't touch my ROM didn't reflash or upgrade..
Also I was digging for Advanced Network to disable but couldn't find any were.. =(
Click to expand...
Click to collapse
That's odd because my stock i780 (has DXHE1 on it) has the option for it.
I've had occasions where Activesync will just stop working for no reason and then come back to life a little later... I have no idea why.
Sorry mate, but I'm out of ideas...
Don't be sorry man.. =)
Thanx for your effort and time.
Probably I will reinstall the system after a while then =)
Best Regards
mrcomplicated said:
But I don't have USB to PC option.. it just says how is the USB connection mode.. ActiveSync or Storage Mass.. and this is it.. probably I got different ROM.. very important thing here to note.. I didn't touch my ROM didn't reflash or upgrade..
Also I was digging for Advanced Network to disable but couldn't find any were.. =(
Click to expand...
Click to collapse
it's there, my activesync also not working suddenly, really dunno why...I try all means and finally disable advanced network functionality there and it WORKS!
Yup,
you must
disable/ un-check "advanced network functionality" to make it WORKS

SYNC trouble???? HERE"S THE FIX!!!!

Everyone's having problems lately with the new Roms and sync w/ Vista. I've used this on my last 5 Roms and it has worked every time.for WMDC (vista activesync) to work go into the device ID and name the phone "Pocket_PC" exactly how I typed it........no qoutes. ....oh and BTW make sure your Schaps Config also names the Device Pocket_PC
Let me know if it works for you
UPDATE!!!
ADDED: remove the advanced config program from your phone that works also!!
Any luck anyone?
mossburg44 said:
40+ views and nobody is saying whether is works or not, thanks
Click to expand...
Click to collapse
I don't have anything running vista, but it's something nice to put in the memory banks just in case I ever run across the problem.
Maybe someone will give it a whirl.
Thanks for the tip!
Don't have a Vista box here @ work, but will try it later tonight. I wasn't having as much as an issue with it as some people. Sometimes I would have to kill mobsync and restart it for it to work.... I'll give this a try and see
Haven't had any problems synching with my Vista 32bit but if I do I'll try this..thanks
No Problem with Vista64 SP1
I have my 8525s named as such and have not had a problem synching or flashing with either my Vista64 SP1 desktop nor my Vista32 SP1 notebook. Thanks for your post, however!
This is weird because i have been having this issue lately too. Also my father with the same phone and different computer is having the same issue.
Seems to happen when im switching roms. FYI iv tested many Minella2d roms.
questions from a noob
I just got this phone, and my only other ventures into ROM changing was a Motorola ROKR E6 seems similar but I am trying to figure all of this out without a users manual, software disc, just by reading and trying to download.
My questions are how do I change the name of my phone. When I power on it says that it is pocketpc I already went to microsoft and downloaded the info for viista wdmc but I don't think that the computer recognizes the phone other than the auto play feature.
THanks
Tried your fix and, I am afraid, it didn't work for me. My Hermes still fails to sync after the intial setup.
not yet
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
followed all steps u said and still no luck
not connecting to my PC is killing me
diegolaz said:
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
Click to expand...
Click to collapse
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
it worked perfect! first sync in weeks!!
mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
stixnstownes said:
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
Click to expand...
Click to collapse
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
mossburg44 said:
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
Click to expand...
Click to collapse
I connected (which i only get to do once and then i have to uninstall device and install again)
WMDC opened but i dont see what you are talking about where i can delete my old partnership
this is what im seeing on my screen
http://i77.photobucket.com/albums/j53/stixnstownes/Untitled.png
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
I am not sure if I should post here or under Schaps' rom thread. I have Schaps 4.31 rom. For 4 days now my 8525 stopped syncing with the computer, but in the same time my contacts and my events/calendar on the phone disappeared. I reinstalled the rom again, I reinstalled the Windows Mobile 6.1, with no effetcs. When the computer odes the first sync and set-up it says that I don't have the outlook installed. I have it on the computer, and on the PDA I have the office. So I am kind of stucked. I tried the Pocket_PC ideea, but the only thing now is that the Windows Mobile Center stops working in the middle of syncing, and ... no results.
Thanks for help
Adriciu
mossburg44 said:
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
Click to expand...
Click to collapse
it connected once and only once. After that i have to uninstall the device in device manager, unplug the phone, soft reset the phone, plug it in, and let it reinstall the driver. this happens every single time i need to connect to my PC.
VERY frustrating
Vista and sync issues
I have two 8525 phones - under Vista, one would sync, one would not. I kept getting the RNDIS error and unrecognized device. I connected the one that was good, and went to the device manager to get details about the drivers used.
I connected to one that did not connect, and got to the point where I could specify the driver location, pointing it to C:\Windows\WindowsMobile worked for me.

USB to PC setting problems

It's been some days since I can't sync my dash using ActiveSync. It won't recognize the device.
I've been trying to change the advanced networking setting in the USB to PC menu, but I can't open it.
There is an error that says: "The settings could not be opened".
I want to avoid the hard-reset. Any ideas on how to access the connections menu to restore the syncing functionality?
Are you using windows xp or windows vista?
I've tried both of them, and none works. I've also read some reports that this has happened before, but didn't find a solution for it.
I'm hoping someone has a solution since a hard-reset is such a pain in the as*. I haven't upgraded rose roms just because the time invested in my current setup is way too much.
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Axiomkid said:
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Click to expand...
Click to collapse
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
stickman said:
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
Click to expand...
Click to collapse
Sounds like a hard-reset moment if you can't open USB to PC, then there could be other issues anyway... Bite the bullet hard-reset be up and running in no time and one step closer to working out what the issue is or it will be solved.

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