I've noticed that since upgrading to WM6, ActiveSync 4.5 has been playing up. Since the upgrade, I no longer have the small 'disconnect' icon in the bottom right of the Today screen.
Then, the computer and phone just stopped talking to each other. I tried soft-resets of the phone, uninstalling/reinstalling ActiveSync, tried repairing AS. I've since deleted the mobile devices from AS but now cannot re-add them because there is no connection. However, I am still able to charge my phone via the USB cable but there is no synchronisation going on
In fact, all my contacts and calendar appointments are gone from my phone. Luckily they are still on my PC (and I took a backup just in case).
Any ideas or suggestions would be appreciated.
I had the same problem on my 8525. Not sure if it'll fix your, but it fixed mine. Start > Settings > Connections > USB to PC, then I unchecked "enable advanced network functionality"
thanks GReddySetGO - something must have worked 'cos i can connect to my phone again!
Thanks you saved my life too !!!
wonderful eolenet! i'm glad this has helped others too
and now the little 'disconnect' icon in the bottom right of the Today screen appears too now!
big thanks again GReddySetGO
Related
updated
fixed it... turned off enable advanced network functionality and it works fine =)
hi guys,
Ever since I started playing around upgrading the software of my exec i'm having major trouble syncing it to my PC, When attached to my PC it accesses and says connected if I hover over the icon but the dialog box shows retrieving settings all the time. I cannot sync any PIM information etc but I can transfer stuff to my device but not from...
any ideas what I have messed up??
thanks
Spike
I had the same problem. If you look in setting, connection you can set the USB back to the standard system and not advance.
Have a look, and do not forget to do a soft reset for the change to be done correctly !
Hello all,
You've got a nice forum here, that I stumbled upon yesterday... and already I've got a little problem , where I hope you can help me with. (I've searched the forum already in the Artemis section, but didn't find anything appropriate to help me, so if I missed a solution for my little problem, I'm sorry for posting it again)
Here I go:
Since today my activsync won't syncronize with my HTC P3300 anymore.
There is a connection, but no syncronisation (I mean I can explore the folders on my phone, but it never stops syncronizing). The Optionsmenu in Activsync is also blanked out, so I can't change any settings (anymore).
The problem occured when I changed some settings that I would like to sync also. (My contacts and emails where not set to be synced, so I activated them earlier today) after that the activsync windows on my desktop only shows that he is syncronizing, but never stops -> As I tried to figure out a solution, I removed my connections that were stored on my phone (I've got 2 'syncaccounts': work and home), and tried to create another 'syncaccount',...alas. Before that I tried to softreset my phone,... also had no effect.
My activsync status (on the phone) says that the server can not be reached, and that there might be a network problem (but why can I explore my folders on the phone then?). So I tried to fix (with the standard repair-option) my lan setting for the phone on my desktop, but that didn't do the trick either...
I really don't know what happenend, and I hope that the forum's wisdom can help me out here.
Thanks in advance,
Leniad
Never mind,
resolved it myself. Hardreset the PPC and installed activesync 4.5
Now it works again.
Still wonder what caused the problem?
Leniad.
Hi.
I have an MDA compact III with WM6.
On my PC (Dell Precision M20) I have WinXP Pro, Ofice XP Pro, ActiveSync 4.5.0 (build 5096).
When I connect the MDA via USB, I see a new network connection being established. Howevers, I have a regular GSM contrat, no GPRS, EDGE, nothing.
The PC slows down a lot, synch takes a few MINUTES and after a while it disconnects.
The processor remains captured at 99% by rapimgr.exe even if I physically disconnet the MDA.
The only way to reset the situation is to reboot the PC.
Is there someone out there that may have a clue to what's happening?
Help... I'm desperate!...
Gyc
The last time I had such an error was when I had WM 2003, I had to reinstall Active Sync and the USB driver from my mainboard. Maybe that helps.
Already reinstalled (uninstall+install) AS4.5 several times. Each time it updates USB drivers. No luck!
I have Kerio Personal Firewall 4.0 installed.
Added a rule for rapimgr.exe; tried with Kerio disable - no luck...
Is there any news of incompatibility so that it may be enough to have it installed? (I'd prefer not having to uninstall & reinstall Kerio to try... )
Help...
this is an absolute long shot, i am a complete novice, i know it's probably completely unrelated but if your desperate might be worth a go - seeing that no-one else has any suggestions...
with wm5 i had issues connecting with 'advanced network options' checked on the ppc (settings\connections tab\usb to pc) it just hung for ages, don't know about the rapimgr.exe.
have you tried unchecking this box?
(again i am a novice so please don't shoot me down for an attempt to help, i know this is a daft super long shot)
Hey, for a long shot it looks like you've hit right on the spot.
Unchecking that option solved the problem. Now I don't have Rapimgr.exe hogging 99% of my cpu!!!
THANKS A LOT!!!!!
gyc said:
Hey, for a long shot it looks like you've hit right on the spot.
Unchecking that option solved the problem. Now I don't have Rapimgr.exe hogging 99% of my cpu!!!
THANKS A LOT!!!!!
Click to expand...
Click to collapse
glad to hear it and be of service, no worries
you have to go to the menu Settings - Connections - USB connection - and "Deselect" Advanced mode (tested on MDA III Compact)
OK, thanks!!!
i've got a rather stupid problem.
first of all, i got the orig. O2 XDA Orbit WM6 rom on this toy
so no weird, tuned firmware or anything unknown..
i wanted to sync my artemis with my "old" computer (new is a mac.. doenst work verry well) runing XP home SP2. It worked for months perfectly, worked with WiMo5 and 6. It actually DID work!
Normaly i use the USB for syncing, then i got lazy a few weeks ago and changed it to BT. I had quite a fight to get i work but in the end it worked fine and wireless...
Then i did not sync it for about a month. And today i wanted to sync it again.
BT Dongle wasn't anywhere to find so i plugged in the USB. The Display "light up" so everything is normal... Active Sync starts to turn (the icon in the Systray, next to the clock). After a few minutes AS wrote that there is no connection. I re-plugged the USB. No change. I uninstalled AS and installed the latest version directly from MS's homepage. No change!
I tried it with BT. The BT on my computer recognized a artemis. wow! great! AS starts and my BT Connection-software tells me "connection cancled". Damn!
I changed the Computer. No running a Win Vista HomePremium 32bit, plugged the phone in, it recognieses some thing (4 i think it was...)
But i can't find the phone. No problem, so i thought. I downloaded from MS the Mobile Device Center. unplugged an plugg it in again - no change!
Somehow my phone is not recognized as phone for AS.
The Battery is charged now so, some things work and some thinks not.
I need the sync! Win XP oder Vista doesn't matter. But how the hell i get this thing to work again?!
I deleted now all "connections" in AS on the Computer an on the Artemis.
So actually it should tell me that i have to configure what to sync. but it doesn't!
Anybody an idea what might be wrong?
Do you charge ur Artemis in a car? its a common problem that having your phone on charge whilst starting the engine causes the USB control board to get damaged, so you can still charge, but the USB connection doesnt work for Syncing.
Needs a new USB board if this is the case, which is covered by warrenty, or can be repaired for around £20 (phone repair shops).
i often charge my phonein the car.
it never made any problems - until now!
i should contact my provider (o2) and make them repair my phone?!
yeh, as long as your phone is under a year old, O2 will repair for free (under warrenty)
first of all - dont be so pessimistic, make a backup/hard reset and check again.
It is a usual problem( at least, for me) if you use your pda to sync with several computers via diff ways.
Had a similar problem with a faulty connector on an Xda IIi which was 3 months old and had lots of trouble getting it repaired under warranty.
The problem is that they send it off to a repair depot who analyse the fault and then come back to you a couple of weeks later saying it's your fault and that they will not repair it under warranty i.e. you've got to pay.
A couple of letters and a call to Customer Retentions did the trick though
when it *first* happened to mine, i sent mine off to T-Mobile in a bag that they sent me, and 2 days later is was back again, fixed!
i've got to say that T-Mobile seem to have good servicing, not that the products should need repairing in the first place!
Have you tried a different cable?
I have one cable that only allows me to charge (must be damaged somehow) but all the others work fine with it.
i tried 4 cabels!
i wrote an email to o2 --> no answer yet
hard reset will be next thing to do. normal reset is done, no change!
but mayB o2 will simply give me a new one
i wouldn't mind
try, as well, to delete all partnerships, on pc and pda as well
I get that problem randomly also.
I've had it happen on 2 different computers, Win 2k Pro, Win XP Pro, Active Sync 4.2, Active Sync 4.5, WM5, WM6...
The best solution for any problems with any combination I had was REBOOT THE COMPUTER.
Worked every time.
they are delted.
no change
o2 wrote an email:
un-check the "hook" in settings - connections - usb2pc
or
hard rest should help
well as far as i know, i checkt the usb2pc thing, un-checked, checked it again... i tried quiet a lot. so this won't help
hard reset will be done as soon as i find out how to save all the sms, mms from the phone... anybody an idea?
to save your messages?
about sms - "jeyo mobile companion" will surely help you
mms? try sktools - i saw there backup of pocket outlook folders.
br
thank you.. jeyo helped
has anyone repaired his device usb already.Could you post where is the best place and cost to repair XDA Orbit's USB.
Thank You
First time I connected my phone to the PC, ActiveSync didn't work. Same simptoms, battery was charging, but no connection from AS. Turned out "DHCP Client" service was stopped in Windows. Start -> Control Panel -> Administrative Tools -> Services. See if the status of that service is "Started". It is by default.
Hi, thanks for your suggestion.all the system services are ok.I have orbit 2 and syncs like a charm.the orbit 1 unfortunately lost that ability due to a car charging problems as described above.I need to send it for repair but don't know where and how much that would cost me.
Thanks
MY GOD.... you mean it's a KNOWN fact the car charger ruins your artemis...
does this happen with 5V 1amp charger
or with a normal "usb" charger 5V 0.5amp....?!
both for car use.
car charging shouldnt be a problem if you plug it in AFTER you started the car (dont blame me though). when starting the car, there seem to be some possibility of high current peaks that can damage your device. i guess it also depends on the car...
I am not a very tech person but what I read in this forum is showing that exactly when you start the engine and your artemis is pluged in to the charger this thing happens.
I did hard reset, tryed 3 diferent usb cables and still no reacton.It is definately a hardware problem Mr Samov.
Regards
Ok so my phone will only randomly sync using ActiveSync 4.5.
Most of the time it says its an unknow device. I also notice when I install the drivers, it registers as a Generic Windows Mobile Device.
Any fix for this?
Not a fix, but a work around. The general panacea for ActiveStink problems is to go to Settings> Connections> USB to PC> and uncheck Use Advanced Network.
What that does, as far as I am able to tell, is to switch to the old way of connecting the PPC to the PC.
Having a different issue with Activesync on my 8525 (Hermes100) since upgrade to WM6.. error reports "change on server" forcing a complete re-sync with Outlook; all "custom" settings, pictures, ID ringtones, etc. from the phone are lost... Get's frustrating as it takes time to re-config... it will go 1 or 2 weeks fine, and then without warning this message comes up, have not made any changes on the PC or config that would trigger this as far as I know... Any suggestions would be greatly appreciated..
kesscons said:
Having a different issue with Activesync on my 8525 (Hermes100) since upgrade to WM6.. error reports "change on server" forcing a complete re-sync with Outlook; all "custom" settings, pictures, ID ringtones, etc. from the phone are lost... Get's frustrating as it takes time to re-config... it will go 1 or 2 weeks fine, and then without warning this message comes up, have not made any changes on the PC or config that would trigger this as far as I know... Any suggestions would be greatly appreciated..
Click to expand...
Click to collapse
Last time I saw this. it was after I returned from a trip and my laptop had a one hour difference with the Phone (syncs time from the celular network).
No option in activesync to connect via infrared
Hi!
Can someone help me?? I have S64's WM6.1 rom running on my 8525 from last few days ...I have noticed that i am able to connect my device with infrared also I am not getting Connect with Infrared option in active sync on my device.
Is there any way to fix this problem??
Thanks in advance.