Develop Bugs

Rogers Customers - Beware ! You Might Also Be Getting Ripped Off !

OMGGGGGGGGGGGGG ! ****, I HATE ROGERS !!!!
352 $ DATA CHARGES ON MY ACCOUNT...!
i swear i'm so ****in pissed at this point...i have the new HTC s621 and all these days the internet i've been using is ROGERS DATA, and i thought it was wi-fi - i always connected to wi-fi....guys, if it does say it's connecting to wi-fi and if it can't connect - it connects to the rogers data network without you knowing :S - that's ****ing ********. CALL ROGERS NOW AND TELL THEM YOU DIDN'T KNOW, YOU WERE UNAWARE, AND YOUR VERY DISAPPOINTED AND FRUSTRATED.A
i swear, you have no idea how pissed off i am...this is a ripoff - all these days i was connecting to free wi-fi points but guess what? that's not "FREE" it's rogers internet all this time :S - atleast some kinda notification or warning would be good. i swear, such a bunch of liars...i spoke to this girl in the data dept. and she said i can't do anything as of now because your bill's not registered yet. she blocked the internet access, though so that in future i don't get charged but they should have warned me before, i had no clue - i was going through the posts when i saw someone post a link about how somone got 1600 $ charges. anyway, i'm gonna call back the moment my bill comes...
rogers is LYING TO THEIR CUSTOMERS, OVERCHARGING CUSTOMERS, MAKING FALSE PROMISES AS WELL AS NOT PROVIDING ANY VITAL INFORMATION...i'm sick and tired of this ********. everything with them is getting messed....guys, please be AWARE if any of you have SMART PHONES OR BLACK BERRY'S - be careful, especially if you have wi-fi, you might want to get rogers data serviced blocked.
p.s: WHY SHOULD ANYONE PAY FOR SOMETHING THEY AREN'T EVEN AWARE OF? honestly speaking, rogers defaulted the GPRS?EDGE option on the s621 so it connects to rogers internet without your permission - that's just WRONG on every level - that's like tresspassing onto someone's property and getting charged for it while you thought your on a public property....seriously, think about it guys - i'm waiting for my bill to come so i can get them to credit me that charge, i ain't paying a penny - otherwise i'll cancel everything with them.

i hope you can get the charges removed if you didnt know you were being charged. the real problem is that you do not know how to use your phone. i have had several versions of the phone you are using, as well as several others that have similar capabilities and i have yet to have this kind of a problem. read your manual and learn what the indicators mean that run accross the top of your screen. it will show you when you are attached to a wifi network and when you are connecting to a wifi network. if you are surfing the net without a wifi network these icons will not be present. there is also a speed difference in downloading info. learn to protect yourself, bro.
i am not pro rogers, either. i spent 55min on the phone with them last night trying to adjust my plan and it should only have been a 15 min conversation. i am aware of how difficult they can be to deal with but the problem you are having is not really their fault

You should familiarize yourself with the device, and how to tell when it's connected to WiFi. For one thing, if it's not WiFi, it's a heck of a lot slower than when it is. For another, your homescreen shows when you're connected to an access point, as does the iconbar up top.

its annoying there is no way to disable gprs and keep the settings stored. most of the time I delete the gprs settings then if i ever want to use it i just add the account in. I'm on vodafone so its simply internet for the ap and web/web user pass. Pretty easy to type in when ever you need to. Basically if you see the 2 arrows where the signal icon usually is, you will be being billed.

I have to agree... I mean you should easily notice the difference between wifi and grps...

i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?

You should call Rogers...
enroh said:
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
Click to expand...
Click to collapse

Ok if you see the little E logo over the signal that doesn't always mean your using GPRS because if I send a picture message it will stay on all day and night but it doesn't use it.
Easy way to find out is to just go into your comm manager and look for the data transfer... if its "lit up" then it's on, all you have to do is click it to turn it off manually.

Rogers is not to blame, but rather HTC. I have the same issue with my Titan/Mogul on Telus. Even if you shut down your EVDO/EDGE connection through Comm Manager, it will reconnect. There should be an option to set priority to WiFi when a hotspot connection is established, but there isn't and that's an awful feature.
I'm around a WiFi connection most of the time so the solution to this is to delete the wireless profile. Fortunately Telus doesn't require user names and passwords to connect so it's just a matter of having it dial #777 to establish a connection when needed.

Its a shame dude. I have a 200 meg plan so I am covered for data.
BUT I still use a GPRS data tracker to keep an eye on hwo much data I use. A well spent $US7.95 - dont try using a pirated version of these, as the DASH/S620/S621 uses a different .DLL than that is supplied in the pirate version. Just pay the $$ to save some $$

I use this for added assurance:
http://www.spbsoftwarehouse.com/products/gprsmonitor/?en
Spb GPRS Monitor
Spb GPRS Monitor is a complete solution for measuring the amounts of data transfers via your GPRS, CDMA or GSM network connection and calculating network usage costs. Spb GPRS Monitor monitors all data transfers you perform and calculates the cost of your GPRS usage taking into account your service plan details: inclusive data amount, data block size. etc.
# Taskbar icon that shows GPRS connection speed and other indicators
# Pop-up window that shows all GPRS information
# Warning notifications on daily/monthly traffic limits
# Detailed connection usage and cost charts
# Detailed text reports of your connection usage and cost
# Export to CSV for use with Microsoft® Excel and Access
# 440+ pre-defined service plans
# Today plug-in that shows GPRS speed and other statistics
# Skin format interface

Oh man this site is the best. There is a tool in this thread that allows you to toggle your provider's data connection on/off and contrary to HTC's Conn Manager, it keeps it off
Working like a charm on my Mogul !

ThaiM said:
I use this for added assurance:
http://www.spbsoftwarehouse.com/products/gprsmonitor/?en
Click to expand...
Click to collapse
This is for Pocket PCs. They have a special Smartphone version but that does not run properly on WM5 on my S620: I can not make any changes in the preferences because there is no "OK/done etc" button to press once I've chosen new settings.

Rogers is owned, run and supported by a bunch of idiots. Anyway I got one of those bills once and now everything else than voice is blocked. Goddamned retards!
But since we're in Canada, that's still the best available option.
BTW It took me over a month to get a TyTN from them. They lost packages, orders, didn't know who I was, kept me on the phone for hours and much more. It's not over yet, since we're not sure if we are going to pay the right price.

when i had my treo 680 my friend opened yahoo sports on my pda (auto refreshes) and i didnt know he did that. i never knew internet was open so i didnt bother with it. got a 300$ phone bill cuz for internet. they were nice enough to wave it off. just call them and be really nice and polite. i dont see why they wont do the same for u.
i canceled data on my account so its not possible to anyone to use data on it anymore thank god

Rogers
I got the same problem as you but i did not pay anthing when i told them thats was by mistake and you can disactivate Rogers data dawnload without any problems to be more sure in the future.

I disabled my GPRS on my s621 by going to the connections and changing the settings for that account (I removed the m form internet.com so it says internet.co). This way if I loose my wifi it cant switch to GPRS. If I absolutely need GPRS I just go and change it back. You can test it by stopping wifi and opening IE and trying to connect to a site. You should get an error message.

As for the original post on this thread:
defaulting the grps/edge option on the S621 is like trespassing? I don't think so. You're buying a windows smartphone and the whole point is to use data on the device - why wouldn't they have that option programmed in and turned on? Everyone would complain that they can't use data on a phone that they purchased specifically for that purpose - gimme a break. I know the phone has wifi, but its of course going to have the means to connect to the cell phone network for data usage as well, use your brain a little.
Anyways, I do agree that there should be a better indicator or a pop-up of some sort that comes up when wifi drops out and gprs/edge kicks in - but it should be user beware either way when it comes to data charges.
Easiest and best solution is yeah, delete out the profile or block it from the provider side. It sucks though if you really need to use data on the cell network for an emergency and you have to redo the settings.

lukybandit said:
OMGGGGGGGGGGGGG ! ****, I HATE ROGERS !!!!
352 $ DATA CHARGES ON MY ACCOUNT...!
i swear i'm so ****in pissed at this point...i have the new HTC s621 and all these days the internet i've been using is ROGERS DATA, and i thought it was wi-fi - i always connected to wi-fi....guys, if it does say it's connecting to wi-fi and if it can't connect - it connects to the rogers data network without you knowing :S - that's ****ing ********. CALL ROGERS NOW AND TELL THEM YOU DIDN'T KNOW, YOU WERE UNAWARE, AND YOUR VERY DISAPPOINTED AND FRUSTRATED.A
i swear, you have no idea how pissed off i am...this is a ripoff - all these days i was connecting to free wi-fi points but guess what? that's not "FREE" it's rogers internet all this time :S - atleast some kinda notification or warning would be good. i swear, such a bunch of liars...i spoke to this girl in the data dept. and she said i can't do anything as of now because your bill's not registered yet. she blocked the internet access, though so that in future i don't get charged but they should have warned me before, i had no clue - i was going through the posts when i saw someone post a link about how somone got 1600 $ charges. anyway, i'm gonna call back the moment my bill comes...
rogers is LYING TO THEIR CUSTOMERS, OVERCHARGING CUSTOMERS, MAKING FALSE PROMISES AS WELL AS NOT PROVIDING ANY VITAL INFORMATION...i'm sick and tired of this ********. everything with them is getting messed....guys, please be AWARE if any of you have SMART PHONES OR BLACK BERRY'S - be careful, especially if you have wi-fi, you might want to get rogers data serviced blocked.
p.s: WHY SHOULD ANYONE PAY FOR SOMETHING THEY AREN'T EVEN AWARE OF? honestly speaking, rogers defaulted the GPRS?EDGE option on the s621 so it connects to rogers internet without your permission - that's just WRONG on every level - that's like tresspassing onto someone's property and getting charged for it while you thought your on a public property....seriously, think about it guys - i'm waiting for my bill to come so i can get them to credit me that charge, i ain't paying a penny - otherwise i'll cancel everything with them.
Click to expand...
Click to collapse
lol, it's always funny when people like to blame everyone but themselves for their own ignorance.
Rogers did not program the software, HTC did.
Rogers did NOT tell you not to read your manual did they?
Your phone tells you what type of connection you are using you just need to know how to use your phone.
If you call up Rogers and tell them you thought you were using WiFi and ask NICELY (Don't go off half cocked like you did above) they Will remove the charges.

enroh said:
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
Click to expand...
Click to collapse
You were not properly informed of data plans. You should cancel your $15 / 1.5MB data plan and get the $10 / 10MB mobile internet plan instead. Plus you get 33% off of a mobile internet plan, but not a data plan, if you have and value pack (ie, call display & voicemail) so it would actually only be $6.67

Wifi or 3G connection, how to know?

I just learned the hard way that it appers that the Tytn with WM6 does not seem to automatically choose the wifi connection over the 3G data-connection. This is horrible!
I have the 3G data connection set to allways on and I thought when I connected to Wifi that would be the connection the system used, but no, just got a large 3G data-traffic bill.
It's so many things I can't belive that is so wrong with WM6, does the developers use this themselves?? So many things ar very unlogical and non user friendly that I think M$ should fire the people responsible for Windows Mobile.
Is there any hack to force wifi to be used when connected, or at least get some warning that 3G connection is used even though Wifi is activated? Seems crazy that I have to turn phone of to use wifi and not be charged 3G data traffic.

No one in 50 people finds this to be a problem, strange...

There's something called 'Comm Manager', and strangely there is a button for disconnecting the data connection, and by accident it won't reconnect if there's an active wifi connection... I wonder how did you come up whith the idea of soft-reseting your phone to disconnect the data connection..

jompao said:
I just learned the hard way that it appers that the Tytn with WM6 does not seem to automatically choose the wifi connection over the 3G data-connection. This is horrible!
I have the 3G data connection set to allways on and I thought when I connected to Wifi that would be the connection the system used, but no, just got a large 3G data-traffic bill.
It's so many things I can't belive that is so wrong with WM6, does the developers use this themselves?? So many things ar very unlogical and non user friendly that I think M$ should fire the people responsible for Windows Mobile.
Is there any hack to force wifi to be used when connected, or at least get some warning that 3G connection is used even though Wifi is activated? Seems crazy that I have to turn phone of to use wifi and not be charged 3G data traffic.
Click to expand...
Click to collapse
Hi, man.
I have notice that the metric for the WIfi connection is lower than the one for 3G or GPRS in the routing table.
Thats mean the default route go trought Wifi if this is availabe. The exception are some software that needs the 3G or GPRS connection like PushMail.
For example, if you connect your Wifi and open the PIE or Opera and surf the web, no GPRS/3G data is trasmitted, sure... you can see by yourself.
Live Messenger can works to chat over Wifi, but if detects GPRS 3G connection, use this connection (bad done by M$). Try unconfig the connections and connect to wifi, you will chat over wifi, but the email sync don't work...M$ have done bad choice IMO.
Regards.

jcespi2005 said:
Hi, man.
I have notice that the metric for the WIfi connection is lower than the one for 3G or GPRS in the routing table.
Thats mean the default route go trought Wifi if this is availabe. The exception are some software that needs the 3G or GPRS connection like PushMail.
For example, if you connect your Wifi and open the PIE or Opera and surf the web, no GPRS/3G data is trasmitted, sure... you can see by yourself.
Regards.
Click to expand...
Click to collapse
Well I did get 20 mb of 3G trafic in 2 days, days when I had wifi active and 3G-data connection. Only thing I used was IE and Newsbreak RSS aggregator. If I have connection ro my router over wifi, but what if connection to internet temporarily stops working, will WM6 then use the active 3G connection without any notification?

gnick666 said:
There's something called 'Comm Manager', and strangely there is a button for disconnecting the data connection, and by accident it won't reconnect if there's an active wifi connection... I wonder how did you come up whith the idea of soft-reseting your phone to disconnect the data connection..
Click to expand...
Click to collapse
Do you think I'm stupid or what? I haven't been softresetting anything.. There is no button for disconnecting data connection in standard Comm Manger. This is not the issue anyhow, issue is how stupid can an OS be that uses an active 3G data connection when there is a wifi connection available at the same time... And if the wifi connection isn't working it notifies the user of that fact and informs it will switch to 3G data connection.
In other words how can the user know what connection is used. Only safe way seem to be to turn phone off in Comm Manager, which I will do forward on.
A logical system like iPhone will connect to wifi when available by itself. And I'm quite sure user is somehow notified of this fact.

There was a button for it in the wm5 comm manager, and after the updated, I didn't notice any difference whith the wm6 one, but there's always the option to change it to the Kaiser's comm manager (just a cab install, nothing hard or threatening). The 10 button comm manger has the 'Data Connection' button and that's a fact, and it looks better too (in my oppinion).
Sorry about the soft resetting thing, I misunderstood it a bit
And about the issue of the 3G connection, there are some countries that don't have city wide open wifi networks (like mine), so the only place I can use it is at home (or some open wifi network on the street but that's quite unreliable). So our operators divised the 3G internet connection plan accordingly whith prepaid MB -s or GB -s. So in my case it realy doesn't matter which do I use. (ohh btw 200 MB costs us around 11 USD and 5 GB is around 28 USD)

In all honesty there are a number of different solutions. Comm Manager, the NoData App, BandSwitch or it cousin program could help you with that. There are tons of third party apps. Worse case scenario just kill the phone and switch to Fly-mode. I mean, dude when you are going to do something with your phone and you are afraid that it might cost you money then research first before using.
Thank God you only used 20megs. Here in Canada that stunt would have cost you almost $1000!!

agovinoveritas said:
In all honesty there are a number of different solutions. Comm Manager, the NoData App, BandSwitch or it cousin program could help you with that. There are tons of third party apps. Worse case scenario just kill the phone and switch to Fly-mode. I mean, dude when you are going to do something with your phone and you are afraid that it might cost you money then research first before using.
Thank God you only used 20megs. Here in Canada that stunt would have cost you almost $1000!!
Click to expand...
Click to collapse
Well I did test and then checked only to see if I was charged any traffic and I wasn't so I thought it was fine. Apparently the charge is a bit delayed.. Well it's no fortune here, a little more then 1 dollar per MB. Still would be nice to clearly see when wifi and 3G is used, I use wifi at work and at home and don't want to switch phone part off.

gnick666 said:
There was a button for it in the wm5 comm manager, and after the updated, I didn't notice any difference whith the wm6 one, but there's always the option to change it to the Kaiser's comm manager (just a cab install, nothing hard or threatening). The 10 button comm manger has the 'Data Connection' button and that's a fact, and it looks better too (in my oppinion).
Sorry about the soft resetting thing, I misunderstood it a bit
And about the issue of the 3G connection, there are some countries that don't have city wide open wifi networks (like mine), so the only place I can use it is at home (or some open wifi network on the street but that's quite unreliable). So our operators divised the 3G internet connection plan accordingly whith prepaid MB -s or GB -s. So in my case it realy doesn't matter which do I use. (ohh btw 200 MB costs us around 11 USD and 5 GB is around 28 USD)
Click to expand...
Click to collapse
I'm trying to keep a clean installation of the official Swedish rom, been having problems with wake up on notifications when using other comm manager and HTC Home plugin. Off course it's no major problem to go to flight mode, just weird that one even has to think about it on a modern os...

jompao said:
Well I did get 20 mb of 3G trafic in 2 days, days when I had wifi active and 3G-data connection. Only thing I used was IE and Newsbreak RSS aggregator. If I have connection ro my router over wifi, but what if connection to internet temporarily stops working, will WM6 then use the active 3G connection without any notification?
Click to expand...
Click to collapse
The only thing you can do to be sure only Wifi is ised is to select The Work Network in Connections, so no 3G connections to your operator is done....
If some app uses 3G before Wifi, the OS don't notify, how can the OS notify this? The OS have in the route table metric to use Wifi first, 3G after...
Regards.

Here's How to Toggle 3G On/Off on Tilt 2

I frequently used the Phone settings on my Treo 750 to turn off 3G in the Band settings tab when I wasn't browsing the web or downloading files. It extended my battery life tremendously. So I was bummed to see this tab missing in my new Tilt 2 Phone settings. Well, it's there, just hidden.
Navigate to
HLM\Software\OEM\Phone Setting\ShowUMTSBandPage
and change the default from 0 to 1. Now when you go into Settings/Personal/Phone the Band tab is exposed. To force GSM only and save battery, change the "Select your network type" drop down to 'GSM'. But here is where I need some guru help. When you try to OK this change you get the following message:
"If you change the bandset setting, the PDP context/Data call will be deactivated. Do you want to continue?"
I choose Yes and everything seems to be OK. The phone stays in GSM mode and I can still surf the web and get my push email and phone calls. To change back to 3G (if available in your area) just select 'Auto' in the drop down. You will again get that same warning...select Yes. Obviously you shouldn't ever select the WCDMA option.
Now, if you want to create a quick shortcut to that tab and add it to Mobile Shell or whatever UI you want, create a shortcut with this in the target line:
\windows\ctlpnl.exe cplmain.cpl,20,3
For those of you worried about the PDP warning, here is some info I found on PDP context. Maybe you can tell me what it means in english.
PDP (Packet Data Protocol) context is a data structure, which is created on both the SGSN and the GGSN of the GPRS core network and is used to contain the subscriber's session information when the subscriber has an active IP session over GPRS. When a GSM or UMTS mobile user wants to use GPRS, the handset must first attach and then activate a PDP context. The process will allocate a PDP context data structure in the SGSN that the subscriber is currently visiting and the GGSN serving the subscribers access point. The PDP context data structure will store the subscriber's IP address, the Subscriber's IMSI, the Subscriber's Tunnel ID (TEID) at the GGSN, the Subscriber’s Tunnel ID (TEID) at the SGSN, and the Subscriber’s tunnel ID (TEID) allocated by the GSN. Through the PDP context data structure, the GPRS core network knows how to route tunneled data between the mobile phone and the IP network (e.g. the Internet).

Well it sounds to me that when you are making that switch it is dumping your current session & aquiring a new one.
It would be nice ot hear what other believe would be possible consequences, but it sounds to me that if you had an active browser session (or phone call), you would lose it and in the case of the browser session any session variables or context about your web session would be lost & you would need to refresh your browser.

I have done this reg hack, and I never get that msg. I use gsm because it has a better signal where I am cause the 3G is just about dead till they put more cell towers up, but I can switch between auto and gsm, and hit ok, and I never have gotten that msg. I am using the tilt 2 on ATT.

OK, forget my original post because there is an easier way on the Tilt 2. I was browsing through all of the .exe's in the windows folder and ran across CMBandSwitching.exe. Just make a shortcut to this executable and there you have it.

U could do that, but I found that by sliding to settings/communications/phone and then scroll to the bottom you can choose band.

Don't worry about the PDP thing. All it does is force the phone to reestablish a data connection. If you had anything currently using data that will cut it off until it reestablishes the connection.

AngelDeath said:
U could do that, but I found that by sliding to settings/communications/phone and then scroll to the bottom you can choose band.
Click to expand...
Click to collapse
Good find. I like to leave 3G off unless I actually need it

3G On/OFF
This is funny but my AT&T Tilt 2 in GSM mode or let's say when 3G is off has a better coverage!

nice find, but is there anyway to get this to work for CDMA users?

sorry, a neophite here, how do you "navigate" to HLM/...., do you mean regedit? and how to do that too? my phone is htc tilt 2--and thanks a lot!!

OMG Thank you! You don't know how much I resented not being able to disable the 3G band like I could with my Hermes. Like most people replying, I also have issues with 3G reception in my area and this was exactly what I needed. This should definitely be included in the tips/tricks sticky post.

Why dont you use the nice little function that HTC has put on the device?
This is what I did on my htc touch pro2:
Browse to Windows/ on your device, and run the program "CMBandSwitching"
Nice little program which allows you to toggle between Auto (3G), GSM, WCDMA, and change band freq.
Just Copy this program and paste a shortcut into your start menu.
Then you can also put a shortcut on your home screen.

or you could just use one of the many 3g com manager cabs floating around that lets you toggle 3g from the comm manager tab

just install NoData from Modaco and then you re set

I enabled the Band tab in Phone settings and now I can have better reception in a couple of areas where 3G has a very poor signal. Great...
Now, if I shutdown the phone or go to Airplane mode while GSM is enabled, on powerup or on coming out of Airplane mode the phone will again go to 3G. A quick check on the Band tab shows that GSM is selected, but the phone is in GSM.
Is there a way to make this selection actually survive a power down or Airplane mode?
Thanks!

new HTC user here having a weird problem

hey guys
ok so i have the TP2 running WM 6.5 professional
ROM 1.86.401.0 (67102) WWE
ROM date 25/9/2009
radio 4.49.25.17
protocol ver. 61.44tc.25.32U
my service provider is Etisalat in the UAE
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?

Switching between 3G and Edge is normal, because not everywhere you have good service.
But just to make sure:
When you set band to AUTO and you are switching between 3G and Edge, can you call someone?
I had problems with my HTC Kaiser in the UAE. Etisalat and Du told me they only can provide mobile internet to BlackBerries and IPhones...

yeah, when it is switching between 3G and Edge, i cant make calls and i cant recieve calls either. they say my cell if off while its actually on

denlopviper said:
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Click to expand...
Click to collapse
Go into the Bands page (where you manually select the bands). Press "WCDMA" to enable 3G only. That will keep you in 3G, but if you go into a non-3G area, you won't get any signal at all.
EDGE can only handle one thing at a time. If you don't have an active data connection, you can use the phone (call, SMS). If data connection is active, you can't use the phone functions. So, if you're on a webpage and someone calls you, their call won't go through.
3G allows you to use phone functions and data at the same time. So if you're on a web page and someone calls you, you can answer it.

ok that was surprisingly simple.. thanks

Edge can only handle one thing at a time? I routinely get and make calls and browse at the same time (or get emails via active outlook push connections, etc). And this is both when I'm in Edge areas (eg when I go to my cabin in Montana (heck - ANYWHERE west of Milwaukee) or when I have 3G (around here).
This does, however, appear to be a feature strictly of AT&T. But I don't believe the inability to do simultaneous data and call is a hardware or even Edge technology limitation - I believe its a network specific limitation.
Having said that, my money would be on an incorrect radio or DLL hanging around in the phone...
(Standard disclaimer: I know nothing about non-US carriers or their oddities. I reserve the right to be wrong- a right I exercise somewhat frequently )

well i upgraded to WM6.5 so the radio is the one that came with the upgrade.nothing else has been changed.
have a feeling the problem is with the phone as my pervious phone, sony ericsson's P990i had absolutely no porblems switching from data to call and back to data without having to do anything.
one thing i noted is that once i start an internet session, it keeps running unless i turn the switch to airplane mode to force a connection break.

[Q] Turning off GSM roaming

Hello everyone
We will be moving close to the border soon and I noticed our devices (my wife also has a Desire Z, though it is stock) tend to connect to services from across the border.
Now having turned off data roaming, this isn't that big of a deal but roaming calls still cost more this way AND I can't use navigation because data roaming is deactivated.
Now I know I can set my preferred service provider, but can I also lock it (meaning: turn off roaming completely) so I have to manually allow roaming to accur when, and only when, I truly need it?

If you go to Wireless and networking settings you can select "mobile networks", the same screen you select dataroaming...
you can select your mobile provider I think that when you select Search for network and you select one network it won't automatically select a new one if your connection gets low.

That's what I thought, too, but in reality, it didn't really work. Although I have received a hint that it might only work if mobile data was deactivated at that moment. I'll try this thursday... let's see what happens.