Gents,
in our company, syncronising over the air (via GPRS) is setup in such a way you have to enter the code of SecureID prior to connecting.
However, after having all configured properly, I'm not being asked for this 6-digit code code, as it immediately tries to connect.
For some strange reason (on which our helpdesk have spend quite some time now) the checkbox "save password" remains checked, while it should'nt as the password is a code that changes every 2 minutes.
Is there a registry-entry somewhere to enable this "save paswword" ?
Related
Today i set up my orbit to sync with my work email and calender. Everything worked brilliantly apart from my orbit forcing me to enter a password in the 'Lock' function in settings.
So every time i turn on my orbit i am prompted to enter my password, this realy annoyed me so i deleted my work email account hopeing to un-prompt the password every time i turn on the orbit.
In 'Settings' 'Lock' the prompt if unused box will not untick.
Any ideas apart from a hard reset?
Thanks in advance for any assistance.
Mark.
Hi,
Change the 'password type' to: Simple PIN.
This would allow you to untick the 'Prompt if device unused'
kiwi992.
Thanks Kiwi, but ive already tried this and just tried again. When i select Simple Pin, it will not allow me to enter a simple pin password or uncheck 'Prompt if device unsued'.
Hi,
I'm surprised to hear that your problem still persists.
Personally, I haven't synchronised my work e-mail and calendar. However, the suggestion that I made was exactly what I did when faced with a similar problem to yours and it worked for me.
Maybe it's got something to do with the synchronisation. What do you think? The Exchange Server at your place of work, perhaps.
I don't think that simply deleting your e-mail account on your device (as you did), would make much difference. Remember that you've already synchronised the device: e-mail account, password and all, with the Exchange Server.
Here's my suggestion:
1. Synchronise (again) with Exchange Server, re e-mail and calendar.
2. Now enter a 'Simple PIN' password (note: if the system would not allow you to use a Simple PIN password, enter a 'Strong alphanumeric' password).
3. Try to access your e-mail or calendar (you should be able to). This is just to test it.
4. Exit your e-mail or calendar
5. Now, de-synchronise
6. Finally, go into your device and change the password type to 'Simple PIN'
7. Then, untick the box next to 'Prompt if device unused'
I think that doing a hard-reset should be a last resort 'cos you need to know how to deal with this problem, for the future.
Let us know what's happening.
kiwi992.
Thanks again kiwi, i would try your advice but have already hard reset device after a few days of frustration in entering password just to use device. Im not bothered anyway about using my own device for work email. I read this thread http://forum.xda-developers.com/showthread.php?t=305859&highlight=undo+password and decided to hard reset.
I may (when i get around to it) try my exec with work email and calender and then follow your advice.
Cheers.
Hi,
Glad you are sorted.
At least we were thinking on the same lines as the thread to which you referred.
kiwi992.
I just receieved my TP2 yesterday from mobilephonesdirect (with a T-Mobile contract).
I've run into a problem with trying to browse to secure sites or access my hosted exchange and pop email accounts (both over secure connections).
Activesync returns the error "ActiveSync cannot reach the server. Check that the server address and proxy server settings are correct.". Trying to browse to a https://... address in opera mobile causes it to crash, and in IE I get a dialog saying it cannot find the url and "Make sure the path or Internet address is correct."
I did discover this thread over at expansys about the same problem with the Touch Pro (http://www.expansys-usa.com/ft.aspx?k=113037) but following the steps doesn't work for me, unticking the "This network uses a proxy server to connect to the Internet" option just reticks it the next time I view the settings.
I can't find any settings different between my new TP2 and Vario3 so I'm stuck. Has anyone else had issues?
It's fixed now
I did a soft reset and then the unticking the proxy server setting actually worked. Not quite sure why the TP2 requires this to be unticked yet my Vario 5 is working with it ticked.
Doesn't work
I can untick the proxy but this doesn't solve my activesync/exchange problem. I can access POP3 email etc fine and access my exchange account over wifi or via USB, so I assume it's a T-mobile issue. Anybody any help? I have tried searching and the only other h suggestion was to change proxy server to end in .135 instead of .132, but this doesn't work either.
Now does work
Had to delete the T-mobile settgins that wereautomatically configured, restart,then do the automatic configuration again, then uncheck proxy box before making any connections, then restart and voila!
I have had my TP2 for a few days now and i love it, except for the fact that I cannot send or receive email from my gmail account
I can access the internet fine, and use the youtube app fine, but whenever i try to send an email or hit send/receive i get this error message
"CANNOT CONNECT WITH CURRENT CONNECTIONS SETTINGS. TO CHANGE YOUR SETTINGS, TAP SETTINGS"
When i set up the email the only things i was required to supply were my email address and password....so i am assuming the problem lies with the way my handset is trying to access the gmail account, ie. trying to use wifi or something? (i dont have wifi, so i will only be using the "unlimited" interent provided with my t-mobile UK tariff)
has anyone else had this problem or do they know how to get around it as i have finally got myself a decent handset where i can (allegedly!) check my email on the move, but yet i somehow cant get it working?!!
Ihave tried both hard and soft resets to get this sorted but it just wont work and i feel like pulling my hair out!
n
I know it's not much consolation but it just worked for me...
I have a SIM free TP2 and UK T-Mobile Web'n'Walk.
Incoming mail server is imap.gmail.com
Account type is IMAP4
Username is my full gmail username
Outgoing mail server is smtp.gmail.com
outgoing server requires authentication is ticked
All this was set via automatic configuration.
Hope this helps,
Richard
This is what i have done to recieve and send Gmail trueout the standard email client on my Pro II.
First of all you have to enable imap at your gmail account which you can find under settings.
Then on your phone do the following settings.
- make an new account in your email client
- fill in your gmail adress
- fill in your name
- fill at incomming mail "imap.gmail" and account type "imap"
- fill in your account name (gmail adress) and password
- fill at outgoing mail server smtp.gmail.com
and those two checkboxes must be checked
- auto recieve and send is up to you
hope this will help you
ther's a known bug in windows mobile poutlook...
sometimes the autoconf for gmail doesn't work...(i had the same issue on my omnia)
you only need to enter the account details by hand..
to do that, in the first screen where your address is asked, enter [email protected]
leave it without the final m.
after that fill in manually all the account details, then when finished edit the account and put that m in the domain...
that should work...at least in my omnia was the only way to get gmail working...
I used this guide en it works perfectly
http://mail.google.com/support/bin/answer.py?answer=78886
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
quasar99 said:
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
Click to expand...
Click to collapse
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
I have a gmail imap connection on my HTC Touch that was working great but has failed to connect for the past two hours or so.
I found that to change from Download 30 Days to 7 days and it worked fine.
Oddly I returned my TP2, and switched back to my VarioV, same problem (had worked fine until then). New TP2 is now here, so will start with 7 days and try expanding to 30 days later.
chillaxx said:
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
Click to expand...
Click to collapse
does anyone know how to do this? i cannot find this option anywhere?
is there any way i can see how my tp2 is trying to receive data from my gmail account, ie. if it is trying to use internet or wifi?!?
also, does anyone have any details for the settings that their tp2 (on t-mobile UK) is using when trying to retrieve email (not by wifi)??!
i'm also assuming that t-mobile wont be able to help me as i got my phone/contract via a third party and t-mobile themselves dont seem to stock the phone themselves....
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
nlhall said:
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
Click to expand...
Click to collapse
if the connection has a proxy in the setup, than you can use that connection only if selected like above...
if you leave "The internet" the proxy settings are ignored...you have to select the exact connection..but this will prevent the gmail to connect with wifi
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated!!
I sucessfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup.
If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account.
I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
Can anyone help please, before this very expensive piece of kit gets thrown out of the window
ricky173 said:
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated!!
I sucessfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup.
If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account.
I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
Can anyone help please, before this very expensive piece of kit gets thrown out of the window
Click to expand...
Click to collapse
Hmm I had this issue where it wouldn't progress with the SSL option, and just kept verifying then doing nothing. I presumed it meant the server connection I needed wasn't actually SSL and switched to TSL and then it worked.
ricky173 said:
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated!!
I sucessfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup.
If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account.
I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
Can anyone help please, before this very expensive piece of kit gets thrown out of the window
Click to expand...
Click to collapse
I got the same problem. It verifies and then goes back to the SMTP screen. Tried to change the security type from SSL to TSL to Nothing and still doesn't work. Only worked if I changed the port number to a wrong one which means I can receive but cannot send
I'm also having this issue. Very annoying!
I have opened a ticket with HTC over this and will let you know what they say...
I have the same problem. Reading another thread, this seems to come from the inability of Android to handle certificates properly. This is thread 663874 (for some reason the forum doesn't allow me to post the actual link) in this same sub-group.
Every time I startup or soft reset my Tilt 2 I am getting a network login prompt asking me for user name and password for MEdia Net (AT&T - wap.cingular). I check the "save password" box but it doesn't ever save it because it will ask me again the next time. I checked my MEdia Net settings and the username and password are both saved there. How do I get rid of this prompt?
Have you tried deleting the server settings and setting it up again?