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Hia,
Just received my new PDA and it looks bloody lovely.
One slight problem though, it's fully charged but says that me backup battery is very low, so my question is how do i replace the backup battery and with what as ive looked throgh the manual and cant see anything or am i just being stupid??
Any help is greatly appreciated
Cheers
detritus said:
Hia,
Just received my new PDA and it looks bloody lovely.
One slight problem though, it's fully charged but says that me backup battery is very low, so my question is how do i replace the backup battery and with what as ive looked throgh the manual and cant see anything or am i just being stupid??
Any help is greatly appreciated
Cheers
Click to expand...
Click to collapse
Yeah, mine did that when it first started. The battery was fully charged (primary and backup) but it kept warning me that the backup was about to go. It seemed to cure itself after a few hours (possibly after I stuck it on charge).
You dont replace the backup battery.
Its there to provide hopefully enough current to maintain data when the main battery gets so low that it needs charging or replacing.
Backup battery can take longer to charge up so I'd stick it on a charger and leave it there for a while.
Cheers Guys
I knew it was just me being daft
hi! does anyone encounter this problem with their xda iis? whenever i remove the battery, even if it's fully charged, my phone performs a hard reset. as far as i know, the backup battery should last for about 20 mins. i tried removing the battery for about 5sec then put it back on and my phone still performs a hard reset. is this normal? tnx!
i'm having the same problem. mine does a hard reset too when the battery is removed. can anyone else verify this as a hardware fault (the backup battery not working)? i just got my unit 2 days ago and i want to bring it in for replacement. did you just get yours from globe telecom? perhaps they got a bad batch? i hope they have replacement units.
happens the same to me...
The battery release catch is the switch between the main battery and the backup battery.
If the contacts are dirty/loose, the phone temporarily is without both batteries, so hard resets.
Did you tried switching it off and then remove the battery.... or u un plug the battery directly?...
I am using it without any prob, gives me about 10mins...
found this earlier thread: http://forum.xda-developers.com/viewtopic.php?t=18582&highlight=battery
from the looks of it, its a sorta common defect but a defect nonetheless. i'm gonna gun for a replacement unit. the thread does describe workarounds to the problem, but for me a defect is a defect and its going back.
besides, the workarounds require that you are plugged in. not much of a work around
and yea, i turn off the unit first (including the radio) before i detatch the battery. still goes hard reset on me. when i check back after the hard reset, the backup batt is at 100%, meaning it hasent kicked in. the one time that it reported to be not at 100% after a batt removal test, it still did a hard reset so i guess at that time it didnt kick in fast enuf so save the data
smart
thorne said:
i'm having the same problem. mine does a hard reset too when the battery is removed. can anyone else verify this as a hardware fault (the backup battery not working)? i just got my unit 2 days ago and i want to bring it in for replacement. did you just get yours from globe telecom? perhaps they got a bad batch? i hope they have replacement units.
Click to expand...
Click to collapse
got mine from smart... didnt notice the problem until now... they only replace units for the 1st 2 wks... so i cant bring it back to smart anymore... got this last month...
Same problem on Imate JAM...
Like you, I have a Hard Reset problem with my JAM. The backup battery seems to be full under the Memory settings. But whenever I switch the JAM off (put into also flight mode) and remove the battery out for SIM exchange or just remove the battery to test for only just 2 seconds, after replacing and turning the device ON it starts to reboot the device from start as made a Hard Reset.
Everything (all data in Memory) is lost. I tried to search this issue on many forums but couldn't find any suggestions.
Have you found the reason why it does so?
I also tried firstly to Pull the red switch than take the battery out, but the same problem occured again. I dunno what the Red rubby switch is used for?
I think the backup battery is defected on most HTC products.
Even I tried leave the device without battery for one day long but the backup battery still seems to be %100.
I think HTC devices are still protypes and beta versions...
Good thread.. I was just about to buy a spare battery for my IIs, but if it hard resets everytime I pull out the battery, what's the point of a spare battery? :roll:
Will have to backup everything and do a test to determine if I have this 'defect'...
OK, after having an emailing adventure between me and IMate Technical service from ClubImate they decided that this issue could be a hardware problem. I guess most of these products have the same problem but becuase not everyone removes battery they don't know if this problem exist on their devices.
It has not been more than 25 days I bought this JAM. I am afraid this device can make more faults in the near future...
Does anyone have other fatal problems like these?
It happened to me when I first got mine too. Two ways I found that did not cause a hard reset.
1. Before removing the battery, make sure your device is plugged and charging.
2. Get one of those SPB software that has an option for "suspend" or turn off. Make sure the device is fully off before removing the battery.
Both ways worked for mine. Good luck on yours.
Thanks my firend,
I'll have a check. But I think SPB is just a backup application.
So you say, if removed battery on hard reset just Restore everything back?
Anyway, in a helpless situation this should work!
Try This!!!
I was having the same problem... even if i power it off and then remove the battery, it would still HARD RESET on the next boot. this problem seems to have gotten worse day-by-day, so I was advised by my service provider to get it repaired by HTC as I dont have insurance, As long as your phone isn't *nicked goods* you can go to
http://www.htceurope.com/
and log it in for repairs if its under guarantee of-course. if its out of warranty they may charge you.
hope this helps
I deciced to sell and get rid of this JAM. Coz there are more problems like low earpiece volume issue. And I am afraid there will come more. Maybe we've gotta wait for a real Brand to make a PDA/Phone?
Thanks a lot.
Surfing said:
2. Get one of those SPB software that has an option for "suspend" or turn off. Make sure the device is fully off before removing the battery.
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Click to collapse
Can you please give us a direct link?
removing the battery
before i used to experience hard resets when i remove the battery, and upon checking the back up battery, it is still 100%.
i am now using the psshutxp application to turn off the device before removing the battery.
For 15 mins without the battery, my xda is using the back-up battery to avoid the hard reset. and upon checking in the memory/battery indicator, my back-up batt was already below 20%.
all the while i thought i do have hardware problems in terms of battery.
I have installed it thank you.
But when I touch Shutdown, it simply blanks the display and the lights on the phone are still working. Is that okay? I can also receive calls while the screen is blank...
Ok, I have downloaded that application. It acts like a read shutdown. Step by step I tried first to Shutdown, then removing the battery. But sorry again everyhting has gone.
Are you sure that yours was also making hard resets before using this application when renoved the battery?
shutdown
this app works for me. am running wm2003se. I can leave my device for 20 mins without the battery, and still no hard reset occurs. Lucky me huh?
Try searching other thread regarding this application.
ok so i just bought a ppc 6600 second hand and its great except the backup battery doesnt show up at all under power and i get that "backup battery os low" msg and icon each time i soft reset. i was wondering if maybe it needed replacing or something. Right now it does not even show up AT ALL when I click the er menu. It only lists he main LiOn battery. Anyone know where I can butty the battery and how to replace it if it needs replacing. I actually get a "Backup battery is very low" message each time I soft reset so is there some way to maybe charge it?
you could test the back up battery by taking the main battery out for 20 mins then seeing if all you info is still there. but be prepared to lose your data so back it up.
Im not sure how long the back up battery should last for but 20 mins should give you a good idea. Regards to replacing the battery I have no idea sorry
I've got the same problem, low battery message each soft-reset.
No indicator in the enery program and if change SIM i lose every data.
I give it back to assistance....I can't see other way.
I got this, and this is what I did, but I don't recommend it in case it's a bit iffy.
I took off the main battery and stuck it in the cradle (the device) and it gave a red LED. This kind of worried me, so after 15 mins I took it out, replaced the main battery and over a four hour period, the backup charged.
Hope it helps,
Joe
Please help!
At my wits end with this handset! Just got a complete replacement Ignito as the last one didn't charge beyond 65%; the replacement is stuck at 60%!!!!!
Been advised by o2 to have the battery checked in an o2 store. However, I've been told by a mate it may well be a ROM problem?
Has anybody had this problem with their Ignito / Diamond? How did you solve it?
Thanks in advance,
Chris.
Mine is working fine, so I don't know what could be the problem with yours.
hummmm
you are charging from the wall and not pc i take it?
that's very strange, i've not heard of this problem being caused from the ROM, i take it you are on the standard O2 rom? If so i'd say take it back to O2, and let them test it, but if you are on a custom rom then i recommend you try changing ROM
I'm still on the 1.93 stock ROM and have no issues with charging from the mains. Using an old IPAQ charger with an extended USB cable too.
osamabingeordie said:
Please help!
At my wits end with this handset! Just got a complete replacement Ignito as the last one didn't charge beyond 65%; the replacement is stuck at 60%!!!!!
Been advised by o2 to have the battery checked in an o2 store. However, I've been told by a mate it may well be a ROM problem?
Has anybody had this problem with their Ignito / Diamond? How did you solve it?
Thanks in advance,
Chris.
Click to expand...
Click to collapse
I've had issues with the handset reporting its full and then upon checking the power settings its only at 60%. Simple answer for me was turn the device off, leave to charge overnight from the mains and it was fine in the morning. Happened twice now but on a different rom each time. Think its best to charge with the device off anyway so nothing else is drawing power (such as the phone connecting to the network etc) that way you know its got the best charge possible. Could of course be complete rubbish but I've never had any issues and the battery lasts longer I find.
markquinton said:
I've had issues with the handset reporting its full and then upon checking the power settings its only at 60%. Simple answer for me was turn the device off, leave to charge overnight from the mains and it was fine in the morning. Happened twice now but on a different rom each time. Think its best to charge with the device off anyway so nothing else is drawing power (such as the phone connecting to the network etc) that way you know its got the best charge possible. Could of course be complete rubbish but I've never had any issues and the battery lasts longer I find.
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Click to collapse
Ditto for me also, when switched on seems to take ages bout 70% but turned off no bother!
I need some advice/help. Here's the story:
My Dash with Kavana wm6.1 started giving me "out of memory" errors. At one point, I couldn't send text messages, and I opened CeleTask to see what was running. Nothing appeared in the list--no running programs, no free memory options, nada. So I rebooted the phone. Then it would freeze at the green Windows Mobile screen. Removed the battery, SD card, Sim card--still nothing. So I Googled the problem and found out how to do the hard reset (hold down both soft keys while pressing the On button, release, wait until DOS-like screen appears, hit any key).
Okay, phone did start up--but it reset the phone to default, wiped out memory and apps. Okay, no biggie. Got everything set up again. But here's the kicker: Whenever I spoke on the phone for, like, a half-hour, the battery charge would drop from 100% to one bar--maybe 28%??? And this is after just unplugging it! But when I plugged it back up again, the charge would read either 100% or somewhere close???
So my question is, could doing a hard reset have damaged the battery? Or is there some setting that I may have lost from the hard reset that messed up how the phone is monitoring the battery? I ordered a high-capacity battery (which was long-overdue anyway, because even before all this I got 8-9 hours of use out of the battery), so maybe the point is moot. But has anyone run into this before?
DF
darkfire62 said:
I need some advice/help. Here's the story:
My Dash with Kavana wm6.1 started giving me "out of memory" errors. At one point, I couldn't send text messages, and I opened CeleTask to see what was running. Nothing appeared in the list--no running programs, no free memory options, nada. So I rebooted the phone. Then it would freeze at the green Windows Mobile screen. Removed the battery, SD card, Sim card--still nothing. So I Googled the problem and found out how to do the hard reset (hold down both soft keys while pressing the On button, release, wait until DOS-like screen appears, hit any key).
Okay, phone did start up--but it reset the phone to default, wiped out memory and apps. Okay, no biggie. Got everything set up again. But here's the kicker: Whenever I spoke on the phone for, like, a half-hour, the battery charge would drop from 100% to one bar--maybe 28%??? And this is after just unplugging it! But when I plugged it back up again, the charge would read either 100% or somewhere close???
So my question is, could doing a hard reset have damaged the battery? Or is there some setting that I may have lost from the hard reset that messed up how the phone is monitoring the battery? I ordered a high-capacity battery (which was long-overdue anyway, because even before all this I got 8-9 hours of use out of the battery), so maybe the point is moot. But has anyone run into this before?
DF
Click to expand...
Click to collapse
No that would not affect it, it sounds like you need a new battery. My personal opinion is if you do get a new battery to get an extended one off ebay for like 26 dollars with shipping... You will love this battery...
Here is the link to an extended battery off ebay which I myself own as well...
EXTENDED BATTERY LINK
Yeah, I ordered the 2200mAh extended battery last night, really looking forward to getting it...but I'm still wondering why this happened all of a sudden, right after the hard reset. I mean, what if I get the extended battery and (heaven forbid) I do a hard reset in the future. Do I have to look forward to the same thing happening?
I mean, I've read where the OEM Dash batteries were basically UGH--old, decrepit, underpowered. Maybe this was the last straw for the battery, I can buy that. But if it's something more, I just want to know that before I try a hard reset again, know what I mean?
DF
darkfire62 said:
Yeah, I ordered the 2200mAh extended battery last night, really looking forward to getting it...but I'm still wondering why this happened all of a sudden, right after the hard reset. I mean, what if I get the extended battery and (heaven forbid) I do a hard reset in the future. Do I have to look forward to the same thing happening?
I mean, I've read where the OEM Dash batteries were basically UGH--old, decrepit, underpowered. Maybe this was the last straw for the battery, I can buy that. But if it's something more, I just want to know that before I try a hard reset again, know what I mean?
DF
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Click to collapse
i think even tho, when you do a hard reset especially, the phone is plugged in, the battery being crap to begin with, certain actions, draining actions such as a hard-reset, just kicks the battery off the cliff.
If your battery is about a year or so old then I believe it might just have been it's time. Now this is just my opinion but I always flash my phones to another Rom only when the battery is 100% charged. I've heard similar problems with other phones in the past. I also noticed if you have your email settings to update or check your email every 10 minutes or a newsfeed reader checking ever so often you are going to get ridiculous drain on your batteries. So, in other words it could be a number of reasons why your battery drains. It's just checking those settings. Timeout settings etc... So, in other words try a number of things to see if that's the issue.
The general drain issues, yeah, I use ActiveSync to my company's OutLook webmail services and that's going constantly; plus I check my Yahoo! Mail like every 10 minutes. But that was prior to this and I got 8-9 hours of use out of a fresh 100% charge. Plus, I constantly keep the phone plugged to one laptop or another using a USB cable. I have noticed recently that it seems to drain relatively quicker (maybe 4-5 hours) after keeping it plugged up all day. But this half-hour thing was just ridiculous. All in all, I accept that the hard reset probably helped the battery kick it, but that it was already on its way out.
And the good thing, of course, is that if I have to do a hard reset again, I will pop in the original crappy battery, to do it with. No harm, no foul that way...
I'll let you know how the extended battery works. Thanks, everyone.
DF