WM6-Exchange-HTML Messages - HTC Excalibur

After installing WM6, thought I'd finally be able to view HTML messages, but they don't display.
When I go into the settings on the device and pull up the settings for the Exchange account, 'plain text' is selected, but greyed-out and can't be changed.
Is this something that'll have to wait for a new version of Exchange, or is there something I can do to get it going now? Thanks

chaznet said:
After installing WM6, thought I'd finally be able to view HTML messages, but they don't display.
When I go into the settings on the device and pull up the settings for the Exchange account, 'plain text' is selected, but greyed-out and can't be changed.
Is this something that'll have to wait for a new version of Exchange, or is there something I can do to get it going now? Thanks
Click to expand...
Click to collapse
I have the same issue. Very weird.
JAmerican

You need to be syncing with Exch2007 to enable HTML mail.
Its also needed for Flagging Mail, Out of Office & Search Server.
Check this for more info: http://blogs.msdn.com/jasonlan/attachment/1904298.ashx

Related

Creating Email sub folders

I have a Tmobile Dash runniing WM6.1.
I use Gmail and have it correctly set up on my phone.
I would like to create another email folder, like stuff to keep or something like that but when I go to the manage folders page, I can not do anything. No create new folder or anything.
Does anyone know how I can create another email folder for my pop gmail account on my phone?
Thanks,
jeff
innovator8 said:
I have a Tmobile Dash runniing WM6.1.
I use Gmail and have it correctly set up on my phone.
I would like to create another email folder, like stuff to keep or something like that but when I go to the manage folders page, I can not do anything. No create new folder or anything.
Does anyone know how I can create another email folder for my pop gmail account on my phone?
Thanks,
jeff
Click to expand...
Click to collapse
yer talking about how in outlook or thunderbird on a pc you can create all kinds of subfolders specifically for this persons or that persons or this companies or that companies received email?
i dont know how to do it on wm6.1 email but i never tried either. ill look into it
______________________________________________________
i have a question that i need help with too concerning gmail.
i set up the gmail account and i receive gmails just find and send just fine.
the problem is when i delete emails in my received box (and i have the DELETE OFF SERVER option checked under the WHEN DELETING EMAILS option in settings), well they DO NOT delete off the server. its so annoying. HELP!
I just want to be able to create a new folder so when I want to keep an email on my phone, from my gmail account, I can just put it there, and it wont fall off when I download the next three days messages.
Any ideas?
Thanks,
Jeff
Go to messaging and under your e-mail you setup go to 'tools' and then 'options' and 'Account settings'. Instead of downloading the last 3 days, set it to "keep all." Now your phone and outlook will be synced completely
RedBlaze said:
Go to messaging and under your e-mail you setup go to 'tools' and then 'options' and 'Account settings'. Instead of downloading the last 3 days, set it to "keep all." Now your phone and outlook will be synced completely
Click to expand...
Click to collapse
oh ok i get the question now. thatd be keeping ahelluvalot of email if i did that lol
any ideas on why my gmail settings on the dash don't actually work with the gmail server?
renegadedj said:
oh ok i get the question now. thatd be keeping ahelluvalot of email if i did that lol
any ideas on why my gmail settings on the dash don't actually work with the gmail server?
Click to expand...
Click to collapse
bump
can anyone with a gmail account on their phone actually delete emails on the phone, and they will delete off the server if you have the setting checkeD??
renegadedj said:
bump
can anyone with a gmail account on their phone actually delete emails on the phone, and they will delete off the server if you have the setting checkeD??
Click to expand...
Click to collapse
Yes, it will
If you set the time to manual...the emails will be deleted after your next manual check.
If you have it set to every 15, after the 15 minutes is when they get deleted/
Mikey1022 said:
Yes, it will
If you set the time to manual...the emails will be deleted after your next manual check.
If you have it set to every 15, after the 15 minutes is when they get deleted/
Click to expand...
Click to collapse
i've tested that. i've deleted on my phone, went to the delete folder, and deleted, then sent received again and tehy didnt come up on the phone, but no change when i login on my pc and check gmail.com my account. "deleted" gmail itemson my phone are always still in my gmail account on gmail.com

Help. Can't send emails.

I've been successfully using my email on the TP2 for months but suddenly find I cannot send emails from my accounts. It may be that I have deleted something in the registry by mistake or accidentally changed some configuration. Before I wipe clean and re-install everything (a daunting thought), is there something obvious I might be overlooking? (Stock 6.1 ROM, SPB shell)
davidgee said:
I've been successfully using my email on the TP2 for months but suddenly find I cannot send emails from my accounts. It may be that I have deleted something in the registry by mistake or accidentally changed some configuration. Before I wipe clean and re-install everything (a daunting thought), is there something obvious I might be overlooking? (Stock 6.1 ROM, SPB shell)
Click to expand...
Click to collapse
We'll probably need a little more information to go on...
-What happens when you try to send? Any error messages etc?
-What "accounts"? Using the regular WM e-mail client? POP3/Imap?
-What carrier are you with? The first step will probably be to double check the standard e-mail account/network settings, the latter of which are particular to each carrier.
-Have you confirmed that you can receive e-mail to any/each of the accounts you can't send from?
sirphunkee said:
We'll probably need a little more information to go on...
-What happens when you try to send? Any error messages etc?
-What "accounts"? Using the regular WM e-mail client? POP3/Imap?
-What carrier are you with? The first step will probably be to double check the standard e-mail account/network settings, the latter of which are particular to each carrier.
-Have you confirmed that you can receive e-mail to any/each of the accounts you can't send from?
Click to expand...
Click to collapse
More information: I have set up gmail accounts (Imap) on the standard WM email system. When I press the "send" key, it highlights but nothing else happens. The page remains as it is. I can receive mails but cannot send. I have checked the network settings and all is fine. As I said, it's been working well for months, but suddenly not. I have recently been setting up the phone with new programs and minimal registry tweaks but can think of nothing that conflicts. Is there something obvious I'm missing? Or some settings I should check?
FYI...
I had the same problem recently. I have the Tilt2 and have a Hotmail and AT&T accounts on it. Like davidgee said, everything worked fine and then all of a sudden, I couldn't send any emails. Hotmail is my main email and I would get a Windows Live app window saying that the email couldn't be sent and to try again later. (A couple of times it would tell me that my time wasn't set correctly and to check it then try resending the email. Still not sure what that has to do with it.) This lasted for about two weeks and now it is working fine.
Something I did try was changing my AT&T settings on the phone. Originally it was using the default settings that the phone received from somewhere. When I noticed the problem, I went and changed the POP3 and SMTP addresses to what was listed in the AT&T email help site. I could then send emails, but only from my AT&T account.
I wasn't able (or couldn't figure out how) to change the settings for my Hotmail account. The settings would automatically go to the Windows Live app included with the phone.
davidgee said:
More information: I have set up gmail accounts (Imap) on the standard WM email system. When I press the "send" key, it highlights but nothing else happens. The page remains as it is. I can receive mails but cannot send. I have checked the network settings and all is fine. As I said, it's been working well for months, but suddenly not. I have recently been setting up the phone with new programs and minimal registry tweaks but can think of nothing that conflicts. Is there something obvious I'm missing? Or some settings I should check?
Click to expand...
Click to collapse
Yeah, if it's not even making it as far as your inbox or drafts folder, then it doesn't sound like it's even trying to send it, so the network settings may not have anything to do with it.
Have you confirmed that the outgoing server is still set to smtp.gmail.com:465? Also I do notice a checkbox for "send/receive when I click Send" in the e-mail setup dialogs, just making sure you saw and confirmed that one too.
I'd give it a couple of days before considering anything like a hard reset, just in case it ends up clearing itself up like jcterry experienced. Other than that, the only other thing I might suggest is deleting the account off your phone, then re-creating it again from scratch.

[Q] Syncing Problems

Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
khoyifish said:
Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
Click to expand...
Click to collapse
use gmail account
then
setting>accounts & sync
....allow me to face palm you
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
khoyifish said:
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
Click to expand...
Click to collapse
No, it is not like syncing with winmo, you only have to sync your phone with your google account....it syncs more than email
its the 7th option down under settings
are you using a current build?
I don't think I gave you enough information. I'm wanting to switch over to android. I'm currently using the latest build of the Energy ROM (SenCity style). The only reason I'm not using andriod is that I dont know how to send my contacts from Windows into the Android build.
I've been told that Google Sync does it. I was trying to enable it from my gmail account. Where do I go to get to the settings you were referring to?
Sorry about the confusion. the help is much appreciated! thanks
So if your contacts aren't already sync'd with your GMail account from WinMo, the initial sync will knock them out.
Setup PIM Backup or something similar so you can backup all your contacts. Then setup your GMail account in your Exchange settings for WinMo - so you go to Start -> Settings -> Connections -> Comm Manager -> MS Direct Push - from there you enter your GMail settings. m.google.com for the server, be sure to use ssl. I'm not positive if it does knock out your existing contacts, but if it does after you setup the server, import your contacts back from PIM Backup or whatever you used to backup your contacts, run another sync in ActiveSync (not with your computer, with GMail) - you should now have all your contacts in GMail under "My Contacts" - then you can just sync in Android. Easy.
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
you shouldnt have to, least i didnt
make you you are entering everything correctly
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
Are you getting the sync error in Android or WinMo? I'm going to assume WinMo.
When you setup the exchange server, ONLY check email & contacts. You can sync the calendar, but I found if you just setup your gmail account without ever visiting your calendar, the sync will fail. Other than that, I don't think there's anything to enable assuming you're using the correct settings... Always make sure to put in the entire email address, w/the @gmail.com @ the end.
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
khoyifish said:
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
Click to expand...
Click to collapse
Hrm that seems odd to me. All my 100+ contacts sync in about a minute, on my cell radio's connection.
Tasks will never sync (I believe...) but Calendar can sync assuming you have used it on your GMail account. I'm pretty sure they mention this on the Google Sync help page
Easiest way in Android is to just setup the account in "Accounts & Sync".
If you're using an exchange account perhaps. Just sync your contacts with that account, then in android have it sync contacts.
That how I migrated from WinMo to XDANDROID. The only thing I use my gmail account for is the marketplace.
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
khoyifish said:
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
Click to expand...
Click to collapse
So when you picked 'Add account' under Accounts & Sync, did you pick Google or Corporate...? Sounds like you picked corporate... you need to pick Google.
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
khoyifish said:
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
Click to expand...
Click to collapse
We're talking about Android right!?!?
Settings -> Accounts & Sync -> Add Account. You should now have two choices, "Corporate" or "Google"... No?
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : [email protected]____
Password: _____
next screen says
Domain/Username: \khoyifish
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
khoyifish said:
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : <omitted>
Password: _____
next screen says
Domain/Username: <omitted>
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
Click to expand...
Click to collapse
May want to remove your actual email as web spiders can crawl these pages...
anyhoo, that's definitely not right. I don't know what would cause it to skip that page either... I don't know if the connection would have anything to do with it.
Also, the exchange server for GMail is m.google.com. But that shouldn't matter on Android, it should let you choose Google... Hmmmmm. Delete (move, rename) your data.img and start fresh. Cuz that's odd.
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
khoyifish said:
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
Click to expand...
Click to collapse
Yea I'm using Froyo as well. There's two "main" builds of Froyo - reference and blazn. Shouldn't matter which one you're using. Data.img is created on first boot, and is located where you run haret.exe from...

[Q] POP Email and phone

Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
tinpanalley said:
Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
Click to expand...
Click to collapse
Sounds like you need IMAP. POP3 simply downloads and deletes from the server, it doesn't do anything to sync across devices. IMAP syncs, rather than downloads, so it should always appear the same on all devices.
Sent from my T-Mobile myTouch 3G Slide
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
tinpanalley said:
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
Click to expand...
Click to collapse
Hmm. I have never known POP to be able to delete files from other devices after you delete them from one place. I don't actually use email on my phone other than the gmail app, so I have never had to use those settings, so unless someone else can give a better answer I would just fiddle with the settings on your phone, outlook, and web server to see if you can find an option to synchronize deletions or something rather.

[Q] Having an issue with email deleted from server

I just replaced my Tilt with a Tilt 2 and am now having an issue with my emails being deleted from the server when I delete them from my phone. I went into the advanced settings to try and change it, but the only options I have available are "Delete Messages from server" or "Move messages to server Trash". I would like to know if it's possible to have it set up the way it was with my old phone, whereas, when I deleted an email from my phone, it stayed in the inbox on the server.
I have looked for a solution, and I am not sure if there is one, but I *did* search for an answer before posting. Everything i have come across pertains to pop3 and this phone automatically configures the setting as imap.
I am accessing gmail, if that matters.
Is there a fix for this?
I have already read about moving them to a folder, which is the same thing to me as them being moved to the "trash" folder. I don't want to move them. I want them kept in the inbox.
Any help/suggestions are greatly appreciated. This is driving me nuts!!!
I had the same issue, i just select "mark as un-read" on the phone after i read them. if i forget to do that , the mail will just show up in my "old mail" folder.. then from my computer i deal with them..
That won't work for my initial request. I want to delete them from my phone, but keep them on the server. If I mark them as unread, they are still on my phone. Is there a way to change the email setting to pop instead of the default IMAP? I believe that was the setting on my first tilt, but this one automatically sets it as IMAP.
Thanks.....
totallybeachin said:
That won't work for my initial request. I want to delete them from my phone, but keep them on the server. If I mark them as unread, they are still on my phone. Is there a way to change the email setting to pop instead of the default IMAP? I believe that was the setting on my first tilt, but this one automatically sets it as IMAP.
Thanks.....
Click to expand...
Click to collapse
You need to tell us which type of email you are using (Google, exchange, etc). But what you describe is IMAP behavior. Pop servers don't do that.

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