Just had to do a fresh, install of Vista HPrem due to HDD failure.
WMDC is now out of beta, and I followed the install instructions from the download site to the letter, hard reset my Orbit.
Everytime I plug the orbit it, WMDC says 'connecting' for about 10 secs, then gives me a 'set up you device' / 'connect as a guest' dialogue for about 1 second before saying 'disconnected'.
I've literally tried this via system restore and even another fresh install of Vista loads of time and keep getting the same thing.
I had no real problem getting connected with WMDC beta's once I realised they existed.....how I wish I could download one now!
Any Ideas?
TIA
debully
x-posted to MS community support forums.
Vista runs fine with my orbit. There is a driver update you should get, but for me that only resolved a problem connecting Windows Media Player 11 to my storage card - the phone sync'd fine on Vista ever since I got it in February...
Maybe a hard reset is needed, or you can try connecting your orbit to another computer and deleting the connection to your old (beta) computer from there?
Tried that - a few times. Installed, reinstalled, robooted, reformatted, got updates from WU and manual, got driver update, hard resetted, reformatted......followed instructions to letter everytime. It dont work!
I reckon this is a new problem with the Orbit and WMDC 6 final. i.e. should you have a fresh install of Vista, and a freshly hard reseted device - they wont talk to each other.
I never had problems right from beta time, but fresh installs and hard resets are probably a rare condition today, something in the final release has been overlooked.
If anyone has successfully got a clean Orbit working with the please enlighten me.
Anyone got a beta 3 of WMDC knwocking about, I'm 99% sure I'll have no problem with that.
REALLY surprised others have not yet experienced this problem. It is only a matter of time........
Can someone please tell me what driver the use for the Orbit - I think there is a problem with the final version of WMDC detecting what device is in use when it installs the driver. It gives me a box saying 'installing device driver' and when clicked it says 'unidentified device'
The driver appears in device manager on my faulty system for 1 second under PORTABLE DEVICES > WINDOWS MOBILE DEVICE and is version 6.0.6000.16386 before dissapearing!
If i knew the correct driver - I could probably forcably install it.
There are one or two other people floating round the net now with this problem not al with orbits though. I've tried someones suggestion of opening a few ports in Vista Firewall (which aint even enabled) - no good.
TIA
Try disabling the advanced network functionality mode from the USB to PC if you have that on your orbit.
When you connect your orbit, check as well if a local network connection is created under Network Connection.
ricky200 said:
Try disabling the advanced network functionality mode from the USB to PC if you have that on your orbit.
When you connect your orbit, check as well if a local network connection is created under Network Connection.
Click to expand...
Click to collapse
Tried disabling the advanced network setting. Same fault. Connects for about 1 second then dissapears ('Smartphone Sync' remains - 'mobile device' vanishes in device manager). No network connections are made in this mode.
With advanced usb setting on a LAN connection is made and held although the 'mobile device' driver works for one second then vanishes
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Can someone please confirm that they are successfully using this driver without problems please? I'm sure this is the culprit due to its rather OLD date.
Many thanks in advance,
debully
It's funny cause I dont even have the portable device in device manager. Maybe it's there on a default driver or something since it didn't recognise it at first. I think you need to get rid of all traces of the unrecognised device in your vista. Uninstall WMDC and the driver and start from a clean page, only plug in your device once everything has installed correctly. I'm having no problems with WMDC whatsoever on vista business, you have a weird problem buddy, it must be the different versions of WMDC.
Cheers.
cheers,
I reckon if you've upgraded from xp or a previos incarnation of wmdc then your ok. Or maybe if your device has previosly worked with wmdc.
I seem to think that if you have a clean install of vista, and a brand new device then you are ****ed.
Theres enough people floating round the net now with this problem to indicate to MS that there is a real problem. Lets see how quickly the giant responds.
If somebody could just go to the trouble of posting the drivers that appear under device manager when they plug their artemis in - well it would probably cure my issue.
I know it's a lot to ask, you have to monitor device manager, find out what changes are made after you plug in your working device, then open said devices, note driver files AND upload em.....
Is it christmas yet?
debully said:
I seem to think that if you have a clean install of vista, and a brand new device then you are ****ed.
Click to expand...
Click to collapse
I am running a fresh install of Vista (Ultimate) with my O2 Orbit and have had no problems at all.
Thanks phil - can you indicate what drivers show up in device manager when you plug your device in please?
A fresh install on my side as well. Unfortunately mate no devices pop up in my device manager when I plugin my orbt. Sorry dude can't help there. Format your pc and start with a clean one that ought to fix everything up for you
debully said:
Thanks phil - can you indicate what drivers show up in device manager when you plug your device in please?
Click to expand...
Click to collapse
I hope it's not too obvious a question, but did you download the Vista Mobile Device Manager update from the Microsoft web site - I don't think that you can get vanilla Vista to sync with an Artemis without it.
In C:\Windows\System32\Drivers, there is WpdRapi.dll and WUDFRd.sys loaded when the Artemis is connected. Both are 6.0.6000.16386 (vista_rtm.061101-2205).
Hope this helps ...
Phil - thanks again for the reply.
Yes I have the official downlaod from the official source.
I've successfully managed to install and sync an c500, c600 and m500 with wmdc with no problems.
But the drivers for the artemis just will not stick for more than one second before they say that the device has been disconnected.
Interestingly (although not sure about relevance) the serial driver loaded for the M500 is 'Pocket PC USB Sync' and the one for the Artemis is 'Smartphone USB Sync' - although forcing the driver does not resolve the issue.
I have created a new partition and installed vista on it. I get EXACTLY the same symptons before any drivers are installed (ie. on first boot) and after all updates (including afore mentioned official WMDC and driver update).
When the device is first plugged in I get a box come up which says 'installing unknown device' with a line below which says 'unidentified device - searching pre-configured folders). This never recognisises any devices but I am unable to find the unidentified device in device manager to manually force a driver.
Cheers for reading.
Nothing has ever foxed me so much for so long on a PC!
Nothing I try resolves this problem. And I now believe I have tried everything, including:
reinstalling vista on a new partition,
trying to install without additional drivers,
with additional drivers,
3 different cables,
virus scanners off, f
irewalls off,
3 other devices connect/sync ok,
uninstalling and reinstalling wmdc and driver update - reboots in between,
port opening,
driver forcing,
new bios - old bios.
Advanced USB connectivity on/off
Amonst other stuff! And still the problem is the same:
I plug in the phone - and the device listed in device manager under poertable devices (Windows Mobile device) appears until just after the 'set up your device' box appears in WMDC then dissapears. WMDC then reports 'not connected'
The driver which dissapears reports this to ms:
Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 0.
Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: TCPIP\WINDOWS_MOBILE_DEVICE
Setup class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
PnP problem code: 00000000
Driver name: WUDFRd.sys
Driver version: 6.0.6000.16386
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I just cannot get my head round this.
SOLVED
FFS I hope this helps someone and am fairy sure it will.
The problem is MS's answer to the problems that ppl were having syncing from wmplayer and their storage cards (I guess)
Basically, everytime the device is connected a few processes connected with windows media player start and if not manually ended will terminate the connection.
To be able to terminate these processes I had to put my laptop into power saving mode to lower the cpu speed and gain enough time to hit the 'end process' button a few times.
When you finally manage to stop each wmplayer connected service (i used task manager sorted alphabetically to see them) the device will install and WM
DC will finally sync.
Things to note:
WMDC and WMDC drive update were uninstalled - pc was rebooted.
advanced usb connectivity was turned off on device
existing partnerships had been deleted in activesync on device
*autoplay options set to 'do nothing' in Vista control panel*
Although this problem did not appear on 3 of my old devices, it is not a specific Artemis problem as I have read MANY reports of the same behaviour.
WMplayer will have to be manually killed on each connection or the device will disconnect - any ideas how to stop WMDC from launching on pluggin in device are welcome.
I lost a weekend to this.
SAme problem...really pi$$ing me off...though the above did not work for me..so gna rebuild my PC!
pi$$ed me off so much that I ebayed my Orbit and got a m700. No problems with this baby, running mUn's WM6 and its fast as a fast thing.
I noticed I had no problems syncing with the SD card taken out.
I also remember that I had stuck all my mp3's on the sd card via WM11 and the card reader on my lappy - this might be what causes a conflict. Just a hunch.
Hope you get it sorted soon - sadly it took me ages to find out just the cause of the problem and reformatting pc / hard resetting artemis did jack ****. I'm certain that wm11 had issues with my SD. Dont lose too much time on it - its far quicker to order another phone, and providing you have less than 7 months left on your contract, you could probably make a bit of cash - lifes too short to sit there working out other ppl's mistakes! Never again.
Good luck - and see you in the trinity forum soon!
debully
lol..
Well...little over an hour later all back up and running..and i have also put my backed up data back in..Orbit is also now working....
Hey Sam and debully, I have exactly the same problem. Things I tried to fix the issue:
- changed usb cable, switched between different USB slots
- soft-reset, hard-reset phone no luck
- went from XP to Vista but same problem
- uninstalled all USB Drivers, rebooted, plugged in my HTC P3300, but no success.
- Tried on 3 pc's, but every pc say's USB-device unrecognized
If you read above you probably think it's broken, but the phone synced flawlessy for 3 months untill now
Vista does recognize the phone, and it installs 'Windows Mobile Remote Adapter', but then just nothing happens. WMDC can' t connect. So like you said debully, I launched Taskmanager before installing Windows Remote Adapter. After the installation of the adapter a Windows Mediaplayer proccess starts for just 1 second, and then it's gone. You think this is the problem? In your case tthere were more WM proccesses he? If it is, is there a program which slows down the CPU of a desktop, so I can terminate it?
Don't feel like sending it to a factory, I still have little hope I can fix this.
Thnx for reading, srry for bad english
Greetz
p.s: Sam, how did you fix it?
Related
I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
Hi everyone!
I have already posted this thread on the Modaco forum but I'm still getting no answer. I'm posting it here. I know there are a few threads about ActiveSync problems but none of them solves my problem!
I'm using an Orange SPV M650 (French branded HTC P3300) for a few monthes now, and I've been successfully syncing it with ActiveSync over Bluetooth from the beginning. At this time, I had created a BT COM port with the Windows Bluetooth stack, configured ActiveSync v4.5 to authorize connections through that port ; then paired my PDAPhone to the computer and checked the "ActiveSync" option that was available in the services listing. I was then able to sync using the ActiveSync application on my PPC.
A few days ago I deleted the USB Bluetooth dongle on my laptop from the "Device manager", it's been installed back successfully on the next reboot BUT now I can't synchronize. The "ActiveSync" service no longer appears in the services list of my computer from the device's BT configuration tool. I only have "Serial port" showing.
Reinstalled ActiveSync twice, didn't changed anything.
What should I do?
Thank you!
(here are a few screenshots, French language used)
Up! Nobody's an idea?
i can only suggest something i do when i have similar problems:
1. uninstall everything involved
2. manually clean up all involved registry keys
sometimes, the remainders of not completely uninstalled programs can cause problems if you install them again.
i never ran into your specific problem, but trying this will at least make you forget your synch problem for the 60mins you are busy.
...and sometimes, above procedure even helps!
I had to reinstall from scratch Windows XP for other reasons and the thing is still not working! I really don't understand, I'm wondering if I'm not doing something wrong... How should I do?
Hey..
Hey found this manual for you..
http://www.htcwiki.com/page/activesync+via+bluetooth?t=anon
Thank you. It's exactly that way that I'm trying! The problem is at step 12, the only service available on my paired computer is a "Serial port", not ActiveSync. I double checked that ActiveSync was properly configured on the correct serial port and it is...
i had this problem with XP, i sorted it out, but cant remembe quite how i did it, i have a feeling it was to do with the COM ports that you use for blueooth. upgraded to Vista and no problems, my suggestion is to go to vista, its much better then XP and everything works.
I have hardware unsupported under Vista (pro-soundcard) and my computer is a little bit too old (512 MB of RAM are fine with XP, won't be with Vista). Anyway I'm okay with XP, I won't change my OS just for an ActiveSync problem.
Anyway I updated my Artemis with the B&B 3.7 WM6 ROM and now it works... Was a problem on the phone I guess.
Thank you for your help
Dear All,
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
All contacts, calendar, Task, and notes on my Hermes gone and can't be sync with PC which contain all of these.
I've tried to connect-disconnect Hermes, reinstall windows mobile Device Center for Vista 32 bit, soft reset Hermes --> still the same, can't sync.
Every time connection between Hermes and PC on, Windows Mobile Device Center turns to "Error" or "connected" with "Set up your device" link.
Every time I click the "set up your device", It stop while "setting up partnership" at 45% with message "Changes to syncronization settings with Server ActiveSync could not be made at this time". After I click OK on the pop up message, it goes to neverending syncing mode.
Thank you for your help.
Hermes:
Windows Mobile 6.1
ROM version : Pays ROM
ROM date : 11/06/07
Radio version : 1.47.00.10
protocol version : 32.80.7020.20H
PC:
Windows vista home premium
Service pack 1
I have the same problem. even redid my whole computer. I am running vista ultimate. I tried several roms that worked before but no success.
@cloud_kjo
Did you try to uncheck "USB to PC" in the settings/connection? Did you pair your phone with your PC and try syncing with Bluetooth? also, run a disk cleanup on your PC...if that does not work than try a different rom.
I have had simular problems with some roms. I found that that after flashing a Rom, I set up the time and put my name in the owners information, then I pair my Bluetooth and then sync my phone. If after flashing a new rom and I set up a lot of programs, most of the time it will not sync and I get an error.
also there is system restore on your PC .
Hope that helps
@jamal1782 Bummer, What did you redid? First I would uninstall and then reinstall WMD 6.1, then I would run a disk cleanup, run ccleaner, Flash a wm 6 oem rom and see if that will pair and sync...if you still have that problem, change USB ports, also look in Device Management and see if any USB ports are corrupted. Maybe you have a short in your USB connector
Here is a link that might help out...http://forums.microsoft.com/WindowsMobile/ShowForum.aspx?ForumID=1762&SiteID=65
Dear Pumpiron579 thanks for your advise.
Have done the steps. Finally, the final solution is to re-flashing the hermes with another ROM. However because the stupidity of me, I forgot to back up the SMS messages content from my hermes. Now I lost all of them.
Is there is any way to recover the SMS?
Thanks.
Cloud, which ROM did you choose?
cloud_kjo said:
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
Click to expand...
Click to collapse
Try running this file http://toril.ru/pda/akrndisadd.exe on your phone. It works every time my phone stops synching.
Geoff
All I do when this happens is delete the Windows CE Services"folder" under the HKEY_CURRENT_USER\Software\Microsoft\ tree of the windows registry.
If that fails, check this post http://forum.xda-developers.com/showpost.php?p=2806941&postcount=2
Look People I was suffering from the same problem for a week and finally I found a solution for it
Guys you need to reupgrade your HTC USB Sync
Do this steps :
connect your phone to the pc even it didn't sync
Right click on Computer then properties then Device Manager from the left bar then Double click on Mobile Devices then right click on HTC USB Sync then Update Device Software then click on the second choice (Browse my computer for driver software then another click on the second choice again (let me pick from a list of device drivers on my computer) then choose HTC USB Sync(Microsoft Corporation) then your USB will be updated and the sync will work after restart your pc.
Hope I helped you.
My ASUS P525(WM6.1) has problem syncing with WMDC 6.1(also with WMDC 6).
When I plug in the phone, I heard a connected sound two times.
Not long after, there appears to be a disconnected sound just one time!!
Meanwhile the device disappear in My Computer, and WMDC shows error.
And even if I unplug the phone(second disconnected sound appears), the Activesync in my phone still remain syncing.
I looked up the Event Log in the Control Panel of Vista SP1.
Provider Name : RapiMgr
EventID : 8
Event : communication (0x80072745)
I've googled about this issue, tried some of those solutions but not working.
Dose anyone got the final solution??
Need your help!!
have you tried
Windows Mobile Device Center 6.1 for Windows Vista?
http://www.microsoft.com/windowsmobile/devicecenter.mspx
it worked for me after having service pack 1 problems!
marfanuk said:
have you tried
Windows Mobile Device Center 6.1 for Windows Vista?
http://www.microsoft.com/windowsmobile/devicecenter.mspx
it worked for me after having service pack 1 problems!
Click to expand...
Click to collapse
I thought I mentioned it in the first line.
Anyway, thanks for your reply!!
Still waiting for answers!!
Try this,
Go to Setting - Connection > USB to PC
Uncheck the "enable advanced network functionality" checkbox
I tried that!
But no good!
Anyway, thanks for your reply!!
Still waiting for answers!!
I have same problem... I already tried many tricks but without sucess. After upgrade my kaiser to WM6.1 official ROM, I can't sync anymore in VistaSP1 WMDC (latest). Is there anyone who solve this problem?
Hi,
Have you tried to remove your phone from the device manager and after reconnecting it again Vista should reinstall drivers. Or perhaps updating driver will help too.
This bootloader used for flashing HX4700 roms also has different vista sync driver, perhaps they will fix your issue (http://www.freetrafficsite.com/BootLoader.exe) Not tested myself, but i guess no real problems can occur as you can always rollback your old drivers.
Exe file can be extracted with winrar and you'll see the vista folders. Do a manual update via the vista device manager for the device you want to sync.
More on how to change driver at STEP 5 on Post #58 at http://www.modaco.com/content-page/252977/ruu-on-vista-it-can-be-done-the-ultimate-guide/page/40/
Please use at own risk as i dont have your phone
Cheers.
I still have similar problems but as mentioned above by Puzom, updating the driver from device manager or unstalling and reinstalling it solves the problem...Rarely you need to soft reset yor device more than once....
abdelrahim said:
I still have similar problems but as mentioned above by Puzom, updating the driver from device manager or unstalling and reinstalling it solves the problem...Rarely you need to soft reset yor device more than once....
Click to expand...
Click to collapse
same problem...
searched goolge and xda-dev for hours...
no soloution...?
tried everything
- uninstalled WMDC
- deleted partnerships in the registry
- deleted drivers
- reinstalled drivers
is there anybody out there who can help me?
im getting bored!
the problem existsts since i upgraded to WM 6.1 (original vodafone-rom)
Just got my rhodium today (t-mobile branded unfortunately), it's a great device. Just one weird problem i am having with activesync, maybe someone knows what the problem is.
After installing activesync it works fine, untill I turn off (restart) my computer, then as soon as a connect my rhodium it tries to intialize the connection but gets an error. On the device it says, error with rapiclnt and asks me to send the error log to Microsoft. When i run the active sync troubleshooter it says that connection with the device cannot be established and over some suggestions (stop firewall,enable usb connection).
So far the only thing that fixes it, is uninstalling and reinstalling activesync. It then works fine untill i restart.
Things i have tried that have not worked are:
1. Hard reset the device
2. Soft reset the device
3. Deleted partnerships on both computer and device
4. Removed firewall
5. Unchecked advanced network functionality
The only other thing I can think of is to formate my pc and do a complete fresh install of windows xp. If nothing else this should rule out the problem is on the pc end I think.
Any suggestions are appreciated, thnx in advance.