having an 02 account executive what benefits? - P3300, MDA Compact III General

Got a strange call this week from 02, seems my bill is so high (£1000+ per month) that they've now assigned me my own account executive to support me!
Anyone got experience of this and any ideas on what I might be able to get out of them for my orbit?

£1000+ Mobile Bill
Would think you'll get your own private room in hospital with all that high level radio your putting through your brain!!

1000+ a month!
What are you spending 1000+ per month on? Calls, data?
That sort of volume warrants an acocunt manager and business tarriff... if you're using lots of data, it's worht looking at switching to t-mobile business tarriff - I have been offered ten lines, 10,000 minutes of talk time and unlimited data for £400 a month (Currently spend about 1200/month with o2)

Would you mind asking your account executive if he/she could chase up exactly when the new wm6 rom will be released to end users.
I personally have never gone over my £25 a month's worth of calls and am really impressed by your huge bills. Your one bill would pay all mine and then some.
Thanks JamieC.
Maybe also a car charger would be nice for you.

Related

Its official, 02 charge for GPRS usage.

I just got a ****ing huge bill for GPRS usage. According to 02, I have used 33986kb on GPRS last month. This has cost be £80 extra on the bill.
According to a few posts I read last month on this forum (which is complete bul****) 02 do not charge for GPRS.
Someone claimed to be working for 02 and said 02 does not charge, I mean, what the **** was that all about.
Anyone else in the same situation right now? I am already broke, this is gonna get me into serious debt now.
I mean.. WTF !!!!!!!!!!!!
80 GBP and you cry?
c'mon, you've gotta be kidding me. If thats your problem, lol
I just got a bill for 1600 euros and I couldnt care less
life's a *****, deal with it
i work for my money you ignorant prat!
Put your money where your mouth is and take that "paypal" button off of your website..
My 2 cents (the only ones you're ever gonna get)
They haven't charged for GPRS usage so far, but it's not exactly surprising that they'd make an exception for someone who uses such a high amount of data. Obviously if you're sensible and don't go too far over your allowance it's not going to be charged, but if you flaunt the system you're going to raise some flags.
The bottom line is if you aren't prepared to pay for your GPRS usage, then don't use it. If you do use it and you don't get charged it makes a nice bonus, but you can't expect something for free and then complain when it's not.
alitech said:
i work for my money you ignorant prat!
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haha, so do I
'serious debt'
80 GBP
lmfao
:roll:
frater said:
Put your money where your mouth is and take that "paypal" button off of your website..
My 2 cents (the only ones you're ever gonna get)
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ah yes and you have developed a website and spent countless hours on it too I guess?
I just think it is extremely funny someone can cry like a friggin baby over a 80 GBP bill
I am a student, I work weekends and have a limited budget yet I find time and money, which I spent out of my own pocket to help people. I dont want to get rich of it and I wont, since everyone has the same freeloading attitude like you do, but I dont want to spend truckloads on money either when the site is gonna attract more traffic
what did you do to help others btw?
lmao
If you think you can get something totally free in this world you must be from a different world... this is planet earth and we have something called Multi national companies who are greedy!
Come on... O2 giving GPRS for free... yes, they did have a promo, but you have to be responsible for your own actions... check it out with O2 first - phone them or check out their website.
If your money is worth so much to you should be responsible when you spend it.
w3rd up
£80 is over a weeks work to me as I have to work for free in a solicitors and study atop my normal job and would be crippling debt. It would take me a month to pay that off.
Anyway, as far as I was aware, we established on here that it was free, but if you go overboard 02 would clock on, and that they could choose to bill you for the lot if they want. So think yourself lucky they only charged you one months usage!
I only use about 2.5mb a month maximumand they haven't billed me yet. How did you use all that anyway? Your phone has WiFi, and in any town you're never more than 20 meters away from an unlocked network!
well i have heard of one guy getting charged for gprs but he was streaming radio and video. i think he got hit hard £300+
im on o2 and it has been a relief so far (touch wood) that i haven't been charged.
i would prefer for o2 to charge but at a fair rate, or even offer a package where for x amount you get y.
Let me get this right, you took the word of the people on here but you never checked with O2. You then proceeded to hammer your account because you thought you were getting something for nothing. It reminds me of a guy I saw in one of those "Eat all you can for a fiver" cafes, the fat bastard gorged himself like a pig at a trough and then said to his buddy "that ****ing food gave me indigestion". You have to pay the piper my friend.
Good luck to those who have not been charged (yet), but don't complain if you get a bill - if you use it you should pay for it!
I pay for my GPRS as an addition to my normal tarriff & it pains me a little to see some people getting it for free, but I suppose if I knew I could get it for free, I wouldn't be too quick to sign up to pay for it
O2 (UK) do offer a reasonable GPRS package - I pay £14.50 + VAT (=£17.04) for my O2 Data36 bolt-on to my monthly contract. It gives me 36Mb/month (more than enough for my needs) and extra data is £0.85 +VAT (=£1.00) per Mb. You'll find these tariffs under the business sections rather than the persoanl tariffs.
I know T-Mobile & Orange have similarly structured GPRS bolt-ons - prices & amounts of data vary etc, but the concept is the same.
I do think the providers are missing out by not offering a lower entry price e.g. £6 for 10Mb or similar.
I also use the same 02 bolt on package.
There is something strange in that i havent yet been charged for any over mb that I knew I had gone over And their computer is registering I am using it and logging the times , but it shows no data actually used.
sounds like a fault with their computers, but I am sure this will be fixed.
I made the mistake of using the internet on my old P800 in America. BIG phonebill.
TBH, as I said earlier, I puposely bought a phone with wifi so that I only only have to use GPRS as a last option. Seriously, ANYWHERE I have ever been, I have never had to walk more than 40 metres to get WiFi connection to the internet. Some other poor sod can pay for my usage
I was with O2 until July. I roam a lot and used the Internet a lot. I was never charged. Not even the minimum daily GPRS roaming charge listed on their website. I was lucky.
I think it may be down to your account provider. Even though the bill comes from O2, O2 has a number of account providers such as Carphone Warehouse or Tesco Mobile.
I originally signed up with BT Cellnet and my provider was Securicor Mobile.
I am not sure how account providers work but it is just a thought.
Hi
O2 were giving me free GPRS when it first went on line and it seems to still be free, though there was a period they were charging me and my bills were high, especailly for GPRS usage on my 3 and half month round the world tour when i roamed!
When we take a contract out for anything these days it is our repsonsibility to check that it suits us and if not, change. Occasionally O2 may not lead the providers with the best offers but like everything it swings in roundabouts and at the moment they seem to have good deals and popular.
Have to say that there XDA website support and updates are a bit thin.
I am with O2 and have been for 6 years without changing provider.
I was made an O2 'Select' customer which i believe they are no longer registering new customers as. This means that you are one of their top 200,000 users... did not think i would qualify.
They give me special offers like answering customer service calls 'IMMEDIATELY' and no queuing, free itemised billing, 60% discount off mobiles and accessories, new handsets before everyone else, and recently i swung a free XDA2i out of them that should have been £180.
From everyones comments above seems like our mate noddy with the £80 bill is the only one who can't manage his money! :lol:
drjrao
So erm...
how much data does msn messenger use then ?
:S
any idea how i could work out my costs on it :s ??
My Daft sister!
My dear sister uses T-Mobile. She decided that now she had broadband, she'd download Nortan Antivirus etc. She was so worried about connecting her laptop to the internet without this software, she decided that it would be more secure connecting to the internet via her GPRS enabled mobile phone to down load it! Anyway, £350 worth of GPRS later, the file still would not download all the way through. The phone account was locked out when it hit the £350 limit. T-mobile, once they'd stopped laughing were very sympathetic and agreed that she could repay them in installment over several month. She has incoming calls only and has had the GPRS disabled!
im very sorry for her, but that story is just hilarious

bite the bullet on tmobile

i am thinking about getting the touch pro2 but i am thinking how i could do this without data
so if i sign up for the phone and get the data and then 10 days later say the phone got stolen and put the sim card in a old motorola razr and tell them is this my replacement will that work? or are they going to still make pay for data service
i had att in the past and i was able to do that with them i don't know how understanding or lenient the tm csr's are.
if you tell them that it was stolen then they will block your imei. just call them and say you dont want the data plan. or get it for a short amount of time. then say that you have a different phone
Well you can buy the phone outright without a data plan but that could get expensive. I would just get it and then cancel the data plan later.
I went with Tmobile: 39.99 for 300 min + myfaves, 24.99 unlimited net + 400 msgs = I'm using Google Voice with this thing which brings me to unlimited mins/msgs if I ever go over. The internet plan is totally worth it. And it is the cheapest one out there.
radek_mazur said:
I went with Tmobile: 39.99 for 300 min + myfaves, 24.99 unlimited net + 400 msgs = I'm using Google Voice with this thing which brings me to unlimited mins/msgs if I ever go over. The internet plan is totally worth it. And it is the cheapest one out there.
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I thought the 24.99 plan no longer included msgs, was that grandfathered?
There is a unlimited msg + data for 34.99 together I know that but I never heard of the 24.99 internet coming with 400 messages. I guess it wouldn't matter for me because I use more then 400 messages a month.
there used to be a plan with messages but it was removed so u only have it if grandfathered in.
jim_0068 said:
there used to be a plan with messages but it was removed so u only have it if grandfathered in.
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correct
they stopped that plan about 3 months ago
and to the OP, in regards of taking off the data plan later on, you cant do it. its a requirement in purchasing the phone and cannot be removed without an early termination fee. T-mobile can see what phone you are using, when was the last day you used it, and your IMEI, so reporting it stolen will not do you much good
??? you are getting an internet phone that costs $350 w/ a 2 year contract and can't afford $25 extra per month??? WHY bother? and please don't say to use the wifi, you can get a netbook for less and no contract. keep your razr.
25 dollars a month totals up to 1100 over the two year contract. MUCH more than the cost of the phone unlocked. And remember, some people DO have wifi most of the places that find themselves throughout their normal days. This means that should they happen to need 3G or EDGE or whatever cell connection is available to them, it behooves them more to pay the small fees for a momentary use than the monthly twenty-five dollars. Other people find themselves using internet wherever and whenever, thereby benefitting more from a data plan. But it's for different users and different routines/lifes. It is idiotic to judge someone just because they don't want to be forced into a data plan. Heck, there was an article in wmpowerusers or wmexperts from a guy who HAD a data plan, but HATED the fact that he was now obligated to get one. One of the points is why can't a user decide what is best for him or her? Why must they pay for things they might rarely or never use based on their personal habits? And if you HAVE to have that kind of plan, then why is the phone going for so much subsidized?
And as has been stated many times, the phone isn't just about internet, it will not magically stop working if you don't have internet access. It has MANY functions and I personally want it for the whole kitten caboodle (with the exception of 3G as it is currently not an option for me), not for just one function.
rbw411 said:
??? you are getting an internet phone that costs $350 w/ a 2 year contract and can't afford $25 extra per month??? WHY bother? and please don't say to use the wifi, you can get a netbook for less and no contract. keep your razr.
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Ah yes, the voice of reason. Why would anyone not want a netbook that weighs ~2lbs, is approx 3-5x the size of the TP2, does not necessarily come with a touchscreen, for which they don't make a belt clip, but still has a resolution that isn't much better than a TP2, with even lower battery life (unless you separately order a nine cell battery that weighs almost as much as the netbook itself) and only slightly more portability than a regular laptop? I mean that's a perfectly reasonable TP2 alternative.
Does anyone actually remember when we used PDAs? Smartphones are not just internet phones. For those who use the internet on it, do you really need 24/7 uninterrupted access? If you do, can you even begin to imagine another consumer who might not have your exact needs/usage pattern, or for whom that kind of connectivity isn't worth an extra $300 a year (you can get the TMo version for ~$500 no commitment, meaning 2yr price only saves you $150 and extra data costs you an extra $600)? Can you imagine a consumer with more offline needs than online, one who is only out out of wifi range for minutes a day, and during those minutes, doesn't really care about data access?
Do what you need to do for yourself, but keep your self-righteous lectures to yourself when you don't have a fraking clue what you're talking about. Not everyone is exactly like you.
have you considered waiting til 9/3 for the release on sprint? much cheaper data plan, and im pretty sure the cdma phone has an audio jack, nice little bonus
letstalk.com
needless to say that you can get it for 199.99 with letstalk.com. and still have to have the same data plan as if you went with tmob directly.
so you save yourself the extra 150. which in 6months equals that same 150 for internet usage during your first 6months that is required to have until your obligation is over to have so you wont be penalized under letstalk.con restrictions. so you break out even. with the difference that you get the 6months of internet plan totaling the same if you paid their 350 price.
but i am hoping att will get it. waiting to see. in the meantime i will play with my new (older) BA and hopefuly the exec
by the time my contract is over and if att gets it i will stick with them for the reason of granfathered plans.
you could just buy it off craigslist for $350-$450, depending on your local market. no data required
Or you could just buy the phone at full price $550 which doesn't require Data.
i'm glad i got grandfathered in on my old 19.99 unlimited internet plan but alas no free mobile to mobile with my old myfaves plan
Newegg.com has the TMO TP2 for $199 w/ new 2 yr contract and does not appear to be requiring a data plan with the purchase.
S
There is another solution, but only if you have a family plan.
1.) Buy the phone using promo code "Windows Mobile" through T-Mobile (found HERE)
2.) Add an additional line and get the TP2 for the discounted price
3.) Add the data plan to keep T-Mobile's panties unknotted
4.) Keep the phone for 3 weeks
5.) Call back after day 21 and tell them you do not want the line anymore.
6.) Pay the early termination fee ($200).
7.) Keep the TP2.
The phone itself normally costs $349.99 with a 2 year contract. With the promo code, you get it for $149.99 + $200 term fee = $349.99. Of course, the additional data plan will be prorated for those 21 days of "usage" which comes out to be around $17, but in the end you still have the phone and you can dump any T-Mobile SIM right in.
This is the BEST solution if you are one of the fortunate few who still have the T-zones service... which WILL do 3G! I've tested it on my friend's SIM card who still has T-Zones. I just hope he doesn't get any extra charges lol.

HTC Desire upgrade costs

At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
Was on a 25 ppm plan with T Mobile (usually never go over with the occasional +2/3 pounds extra charge). Upgraded to a 25 ppm contract, free handset, 18 month contract, 600 mins, 500 texts, flexible booster (currently set to unlimited texts), unlimited internet. I know someone who was on the same plan as me got the same deal for 20 ppm Although apparently I will still have some leverage for upgrade when this contract runs out unlike those who are paying peanuts currently
Phone was free, 18 month contract, £15 a month, 600 minutes, unlimited texts, web 'n' walk max option included.
Free phone - 24 months contract
Flex30 £30p/m (with Friend&family discount I will be paying £15p/m)
£180 allowance
50% of allowance goes towards international calls if you wish to use it.
free internet cap at 3GB
free voicemail within allowance
free calls to 0800, 0845, 0844, 0843 numbers within allowance
My plan was the old t-mobile 750min off peak plan at 11.99 pounds.I went to the cpw for the upgrade n I was quoted 280 pounds if I want stay on the same tariff.they later rang t-mobile upgrade dept and I was offered flex 35 which includes 225pounds worth of calls ,unlimited text and unlimited internet with free HTC desire at 29.48pounds excludingvat.plus vat is 35pounds.so it works out to be 1125min anytime call plan.the handset is already unlocked.
fuzzmo said:
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
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ring the orange retentions they'll sort you out with a much better deal.Did the orange shop actually have stock?
fuzzmo said:
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
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mate you might wanna call them to cancel rather than upgrade.
What I did as I actuallly wanted to move to Vodafone after seeing a 12 month deal on mobiles uk site with £40 p/month and handset for £40.
so when I did call t-mob to cancel service, they give me 12 month contract with £35 per month Flext 35 + Web'nWalk 1GB 300 min and 200 txt, handset cost £20.
cheers
fuzzmo said:
At the moment my question probably only concerns T-Mobile users but of course is open to anyone on any network. Namely how much were you charged to upgrade to the HTC Desire and on what price plan were you on, and what did you go to?
I ask because the lady in the Orange shop just quoted me £100 for the handset on a £35/month contract. I have been with Orange for 11 years and am currently on a £45/month contract, so I thought this was outrageous. I'm pretty sure there are a lot of T-Mobile users who got free upgrades and I'm curious to hear the details as I need ammo for when I call retentions.
Thanks in advance for your replies...
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You're right. That is outrageous
On the Vodafone website:
Free phone
18 Month contract
£35 per month
600 Mins - upgraded to 900 mins if ordered online
Unlimited texts
500Mb mobile internet if ordered online.
Throw that in Orange's direction and see what they say.
If Orange try the same line with me as they did with you I'm telling them to shove it, especially after I've been with them for 13 years.
T-mobile rocks!
I was on £21/month plan (100 txt, 100 min + unlimited web) with my Compact IV. I called the upgrade team to get the HTC Desire - but they (like always) gave me the same offers as there were on the website for new customers - they could max knock of £9 from the handset price.
I went the 'correct' route - I called the cancellations dept and told I wasnt treated right by the upgrade team and I want to cancel my T-mobile contract. Boom Boom and I was offered a 24month deal 100txt - 100min - unlimited web - 60min free calls to eurasia = all for £10 month!!! Handset price is £90 on my next bill. To me 24 monhts is bit long, but i LOVE the £10 a month (wont matter if go bit over my allowance!).
Total is 24x10 + 90 = £330. Not bad!
I was offered an early upgrade to HD2 in december... they wanted £350 for the handset! LOL
Wow - many thanks for your replies - you guys are getting some cracking deals on T-Mobile - what's it like as a network? What is their internet access, and coverage like?
Yup will defenitely ring retentions - that being said Orange are the worst now for retaining customers - they don't care. Is it possible to ask for your PAC code in the last month of your contract? The vodafone deal sounds good for £35/month....
Orange apparently run a credits system - how I haven't got enough credits to get the phone free after 11 years (and my next bill will be circa £130 - although that is NOT typical - a typical bill is £51) is beyond belief....

T-mobile UK has left a bitter taste in my mouth...

I couldn’t be more chuffed with my Desire and the deal I got with T-mobile UK as a new customer.
However I just tried to upgrade my mums contract as she is well overdue for a new contract and phone... near 30 or so months when she had a 18 month contract.
Anyway. I call them up from her phone to get the desire. But I found myself faced with unhelpful and indifferent retention blokes who 1 issues insanely bad deals and 2 wouldn’t make any deals...
When I got my phone I managed to get the phone at 89 quid on a 20 quid a month 24 month contract. 600 minutes 500 texts 3gb data and a booster.
I was expecting to at least be able to get something similar for my mum... ohhhh but no.
They wanted to give the phone for free but only on a 35 quid a month contract. I managed to talk them down to a 30 quid a month contract.
But if I wanted the contract like mine at 20 quid a month they wanted to charge 380 pounds for the phone.
380... that’s 19 quid shy of the full retail price of the phone.
They were in no way willing to budge. I tried to explain to them how odd it was that I was able to get such a great deal and my mum not. And that the price they where asking was just short of full retail price. But they didn’t care.
I remember when the desire came out some one here managed to get the phone for free on 15 quid a month with a similar contract to what I had...
Gone are those days. T-mobile seem to be back at screwing over there current customers. Which was why I left them in the first place years ago.
Anyone else had any trouble?
Anyone know ways of getting around this? I rather keep my mum with T-mobile as she needs the good dataplan…
Nutsy
Did you call the upgrade team? They are usually pretty useless. Call (if you already didnt) T-mobile choose the option you are 'leaving them'. You will then be in touch with people who normally can do decent deals as they dont want you (or your mom) to leave.
I think thats who the retension team is... at least thats what they called themselves when i asked them
Well i just tried to cancel... it went to the same retentions department as before i even spoke to the same person i spoke to before...
This time there now denying the 380 pound figure... But are willing to sell the phone at 240 quid on the 20 a month contract and 140 on the 25...
I honestly think there just randomly choosing numbers.
Anyway got a PAC code. We might still take up the 30 quid a month deal but one of the main reason for the 20 deal was we wanted to bring our costs down.
Ill just have to look around for a bit… Got 30 days to do it.
Go to a store - they have commission to earn.
Do you have any rival deals you can quote to them? When I was renewing my contract I got the best deal by quoting various deals I'd seen online and I ended up getting the phone for free and the price plan a couple of quid cheaper a month than anywhere else I'd seen. Didn't have to press to hard.
where you a returning customer?
Also what deals have you found online... Orange done seem to have the phone yet. And Voda dont seem to have any good deals and not selling the phone for under 30 quid a month.
I had exactly the same experience with them!
They just weren't willing to budge at all and would only offer me the phone on a £30 or more contract so I cancelled and have ordered from elsewhere!
Phil
Upgrade through mobilephonesdirect or mobiles.co.uk, they offer great deals like 20 quid a month etc etc, that is what I did
Yeah I had Vodafone 18month contract in its last month with my Touch HD. Tried to get upgrade with them for the desire and got very similar results as NutsyUK. So decided to get it from www.mobilephonesdirect.co.uk on T-mobile for £25 p/m on a 24 month contract.
The best part was I got 900 mins, unlimited texts, and full unrestricted web n walk data package as my booster. I would just take out a new contract with www.mobilephonesdirect.co.uk and just port your number over
NutsyUK said:
Well i just tried to cancel... it went to the same retentions department as before i even spoke to the same person i spoke to before...
This time there now denying the 380 pound figure... But are willing to sell the phone at 240 quid on the 20 a month contract and 140 on the 25...
I honestly think there just randomly choosing numbers.
Anyway got a PAC code. We might still take up the 30 quid a month deal but one of the main reason for the 20 deal was we wanted to bring our costs down.
Ill just have to look around for a bit… Got 30 days to do it.
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Vodafone were asking for £100 with £25 per month, or £50 with £30 per month when I tried my local shop!
It's their iPhone. Which makes it very difficult to get a good deal.
Personally I'd never sign up for 24 months and pay a fee towards handset.
You're better off actually signing up to voda for an iPhone, or t mobiles next best phone free on 18 month. Put it straight on ebay and buy sim free desire. You might even make a profit
I'd rather stick with tmobile than go to voda... vodas has terrible data... 500mb a month thats it...
tmobiles data with androids is 3gb... i think there standerd data plan thats given to retailers is 1gb
You can get it from somewhere like Mobile Phones Direct on an TMobile contract.
jfran said:
Vodafone were asking for £100 with £25 per month, or £50 with £30 per month when I tried my local shop!
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That sucks, I got offered £20 per month and no charge for the phone.
Have just got Vodafone deal (did the deal over the phone - this is a discounted £35 / month tariff) - New Customer - Free HTC Desire, 18 month contract, £25.50 / month for 15 months, £35 / month for 3 x months, 600 minutes, unlimited texts and unlimited data (500 mb - but apparently not chargeable unless Gbs over your allowance regularly).
2 x weeks ago (over phone) was offered T-Mobile deal, new customer, 18 month contract, £20 / month, £107 for HTC Desire, 300 minutes, 300 texts, unlimited internet plus free Bolton: i.e. choice of free t mobile calls, landline or unlimited texts.
If T-mobile are charging such a ridiculous amount for the phone now either wait until the prices settle down again (maybe they have hiked the price due to the shortages? Or go elsewhere.
Clearly they are not offering a competitive deal.
http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n443/p31043.aspx
it sounds like T-Mobile have changed in the last month.
on 30th March i just called the upgrade team and got the phone for £40 on a £15 a month contract.
Going back to the OP's comments, as you said it was an upgrade, it would also depend on you Mothers history with T-mobile. How much she spent a month, how much her previous handset was worth and of course T-mobile offset the cost of this in with the monthly payment. Add on to this (not that I am suggesting anything) her credit worthiness, has she always paid on time, ever missed a payment, is she a high user - in that does she generate profit for T-mobile.
No operator gives handsets away for free, especially when so new and in such demand from those willing to pay. They also tier the pricing dependant on the customers usage and how much they will rake back in, length of contract etc. It is never so cut and dried between 2 different users as they both have different profiles from the operators perspective.
She was with them for 26 months on a 18 month contract. She always paid on time. I think there was one time a credit card wasnt updated so one payment was missed but that was quickly fixed...
she had a diamond before.
I would say this would be a fair a normal upgrade... but it seems this no desire for contracts under 30 quid is a new thing. blanket across the board...

Getting note 2 from tmobile on cheap

I am on galaxy s 3 and want to get this phone but dont want to upgrade my any line ( one of my line is upgradeable) and they offer me $100 credit towards it but I dont want data on that line.
I am reading about 200 down payment and 20 dollar per month to some month. Do we need upgrade for that?
I also heard samsung phones are on sell from this black friday. So how much its going to cost?
Any idea will be appreciated.
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The 200 and $20 per month is for the value plan, which is contract. Some sites have said the note 2 will be on sale for black Friday but the lowest I've seen so far is $50 off for renewing a contract or new line, so it's still not "cheap" anywhere, unless you get a good deal on Craigslist or ebay
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j_shelton1988 said:
The 200 and $20 per month is for the value plan, which is contract. Some sites have said the note 2 will be on sale for black Friday but the lowest I've seen so far is $50 off for renewing a contract or new line, so it's still not "cheap" anywhere, unless you get a good deal on Craigslist or ebay
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Actually, the sale on the Samsung phones is now over, I don't know if another round will be coming soon (I would not be surprised)...but on Nov. 16-17th, I purchased several Samsung Note 2 devices for my multi-line account at a price of $199.99 after mail in rebate (almost all other Samsung devices were free though, after mail in rebate). That is very cheap for a Note 2. I'm sure if you wait till after the new year, they will be giving them away for free in one of their sales events. T-mobile has been doing this for a couple of years now, and the sales are great! If you want to wait.....and yeah I know how hard it is to wait......you should be able to get it for free in a few months.
good luck!
oh yeah the price I paid is for the classic plan not the value plan.....it's simple, if you are on the classic plan you pay about $20 more per month and the device is highly subsided by T-mobile. If you go with the value plan the rate plan is $20 cheap per month, but no discount on the phones...you pay full price....but T-mobile will finance the purchase for you for free over 20 months. In the end if you want a flagship device and have multiple lines, it is cheaper to go with the classic plan (especially if you can swing the 15% corporate discount...I end up paying appox. $56/month for each line with unlimited everything no slowing down of my internet either).
Gool Luck on getting a great price on your purchase!
Explain me please whats difference between classic and value plan .
I have 4 lines on family plan with 59.99 for 1000 mins and different adds on (data , text) on each line ( differ as per line) ).
Its not prepaid .
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bikrame said:
Explain me please whats difference between classic and value plan .
I have 4 lines on family plan with 59.99 for 1000 mins and different adds on (data , text) on each line ( differ as per line) ).
Its not prepaid .
Sent from my SGH-T999 using xda premium
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Okay, think of it this way.....Classic plan is where T-mobile will subsides the price of the phone for you. So, if you sign a two year contract, they will give you a certain amount of money off the price of the phone. You get the device for free or you pay a small amount for it at the time you purchase the device. But in return for that they charge you $20 more each month for the classic plan.
The same plan specs but in a value plan range, will be $20 less per month...but they will not subsides the device for you at all. You pay 100% of the cost of the device. Now they will help you afford the device by taking a down payment from you and then charging your $20/month for 20 months on the device with no interest.
So in the end they are very similar in cost. Unless you have multi-line account and purchase flagship devices (especially when they have their free phone sales)...you can really clean up with the saving at those times. I just did an early upgrade (I called in and asked nicely and they allowed me to upgrade all 5 lines after only 8 months on our contract). So I purchased 2 Galaxy S3 devices for free and 3 galaxy Note2 devices for 199.99 after mail in rebate.
Also, with the classic plans they offer upto 15% corporate discount....no discount is offered for value plans. On top of it, if you call in and again ask nicely, you can get them to reduce the cost of your plan. I pay approx $56/month for unlimited everything on each line. That includes getting reduced rates, 15% discount, and being on a classic plan with the devices being highly subsides. I sell my older devices (S2 and S3 devices) and I end up making money on the devices rather than costing me anything. And $56/month is very cheap for everything included (no throttled internet either!! that is a big deal!!).
but if you want a cheaper device and want to keep it for as long as possible then the value plan may be a better deal. I can see situations where that would make sense for someone...but for me, I like a new device about once a year and I always get the flagship devices...with so many devices on my account...this is the best value for me.
I hope that makes sense...good luck
jfarhat said:
Okay, think of it this way.....Classic plan is where T-mobile will subsides the price of the phone for you. So, if you sign a two year contract, they will give you a certain amount of money off the price of the phone. You get the device for free or you pay a small amount for it at the time you purchase the device. But in return for that they charge you $20 more each month for the classic plan.
The same plan specs but in a value plan range, will be $20 less per month...but they will not subsides the device for you at all. You pay 100% of the cost of the device. Now they will help you afford the device by taking a down payment from you and then charging your $20/month for 20 months on the device with no interest.
So in the end they are very similar in cost. Unless you have multi-line account and purchase flagship devices (especially when they have their free phone sales)...you can really clean up with the saving at those times. I just did an early upgrade (I called in and asked nicely and they allowed me to upgrade all 5 lines after only 8 months on our contract). So I purchased 2 Galaxy S3 devices for free and 3 galaxy Note2 devices for 199.99 after mail in rebate.
Also, with the classic plans they offer upto 15% corporate discount....no discount is offered for value plans. On top of it, if you call in and again ask nicely, you can get them to reduce the cost of your plan. I pay approx $56/month for unlimited everything on each line. That includes getting reduced rates, 15% discount, and being on a classic plan with the devices being highly subsides. I sell my older devices (S2 and S3 devices) and I end up making money on the devices rather than costing me anything. And $56/month is very cheap for everything included (no throttled internet either!! that is a big deal!!).
but if you want a cheaper device and want to keep it for as long as possible then the value plan may be a better deal. I can see situations where that would make sense for someone...but for me, I like a new device about once a year and I always get the flagship devices...with so many devices on my account...this is the best value for me.
I hope that makes sense...good luck
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Good explanation.
I see the plans being the same in the end, but for me the value plan is better.
Value plan you pay full price on the phone but plan is $20. Cheaper. Classic you get a discount on the phone but your plan is always $20 more than value. Im trying to save money ea mo so I paid off the phone to save the 20/mo.
Ill try your advice on getting a lower price on unlimited plan though. Thanks
This is the perfect use of the value plan...you pay off the price of the phone and then bank the $20 per month, each and every month you don't update your device. That makes perfect sense!
For me, since we always are updating our devices to the latest, greatest....it would not make any sense.
as of getting the lower price...call and ask to speak to account retention dept. They will put you on a $20 unlimited data plan (only retention dept has access to the account codes for this grandfathered plan) and they basically give you deeply discounted plan rates and still get discounts on the devices if you are willing to sign a two year contract. I believe I am paying very similar to a value plan pricing, but with a classic plan benefits with regards to the device discounts. I never accept the price quoted by sales rep. Always call account retention. I do that will all services I purchase from cell service to cable with TimeWarner Cable....you can save a ton of money by just asking nicely to have your rates reduced...it is amazing. Hell, I even get my credit card interest rates reduced that way also....just get the right person and ask nicely...if the rep doesn't want to do it for you...just hang up and call back...sometimes it is just that easy.
Good Luck with whatever plan you choose!
jfarhat said:
This is the perfect use of the value plan...you pay off the price of the phone and then bank the $20 per month, each and every month you don't update your device. That makes perfect sense!
For me, since we always are updating our devices to the latest, greatest....it would not make any sense.
as of getting the lower price...call and ask to speak to account retention dept. They will put you on a $20 unlimited data plan (only retention dept has access to the account codes for this grandfathered plan) and they basically give you deeply discounted plan rates and still get discounts on the devices if you are willing to sign a two year contract. I believe I am paying very similar to a value plan pricing, but with a classic plan benefits with regards to the device discounts. I never accept the price quoted by sales rep. Always call account retention. I do that will all services I purchase from cell service to cable with TimeWarner Cable....you can save a ton of money by just asking nicely to have your rates reduced...it is amazing. Hell, I even get my credit card interest rates reduced that way also....just get the right person and ask nicely...if the rep doesn't want to do it for you...just hang up and call back...sometimes it is just that easy.
Good Luck with whatever plan you choose!
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Just to clarify... if I am a longstanding customer on a classic family plan and I call account retention to ask about upgrading one line to a Note 2 at the new contract price ($199) without disrupting any other services or changes that would affect the other 3 lines, they would be apt to do so as long as I extend that line's contract (or the contract in general) another two years? I just added all kinds of services recently but each line pays their own way so to speak, so I wouldn't want to have to switch to a value plan that might make everyone have to potentially pay more overall per month. I hope this is clear.
Thanks!
vettic said:
Just to clarify... if I am a longstanding customer on a classic family plan and I call account retention to ask about upgrading one line to a Note 2 at the new contract price ($199) without disrupting any other services or changes that would affect the other 3 lines, they would be apt to do so as long as I extend that line's contract (or the contract in general) another two years? I just added all kinds of services recently but each line pays their own way so to speak, so I wouldn't want to have to switch to a value plan that might make everyone have to potentially pay more overall per month. I hope this is clear.
Thanks!
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yes that's exactly correct, you don't even need to contact account retention to upgrade your line. You can upgrade 1 line or you can upgrade all of them individually as you see fit. I will tell you, that I don't believe the 199 dollar sale is still going on. I believe right now the best price you can get it from T Mobile is 369 dollars, that might be where account retentions maybe able to help you out by reducing the cost of the phone for you. Also you want to see if they can reduce the cost of your data plan, put you like on an Android gandfathered plan that will cost you about 20 dollars, that's what I'm on.
Corporate discount applies to value plans too
robl45 said:
Corporate discount applies to value plans too
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Oh really, I was not aware of that? When I switched to Tmobile about 3 years ago, I was told otherwise by the store clerk. I guess I wss told incorrectly. Thanks for correcting that information.
jfarhat said:
yes that's exactly correct, you don't even need to contact account retention to upgrade your line. You can upgrade 1 line or you can upgrade all of them individually as you see fit. I will tell you, that I don't believe the 199 dollar sale is still going on. I believe right now the best price you can get it from T Mobile is 369 dollars, that might be where account retentions maybe able to help you out by reducing the cost of the phone for you. Also you want to see if they can reduce the cost of your data plan, put you like on an Android gandfathered plan that will cost you about 20 dollars, that's what I'm on.
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Funny you said that because as recently as yesterday, I checked and the new customer sale price was $199. The price today is in fact the regular $369, although they advertised til 12/20 on their site! Sneaky, sneaky...
vettic said:
Funny you said that because as recently as yesterday, I checked and the new customer sale price was $199. The price today is in fact the regular $369, although they advertised til 12/20 on their site! Sneaky, sneaky...
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Click to collapse
Yeah, that charge so much for this device as compared to the other carriers. I really don't understand it. I can only assume that their rate plans are so cheap, that they can not afford to subsides the device as much as the other carriers...but you know what, it doesn't bother me that much since I save so much overall being with T-Mobile.
I think they are a great company to be with, as long as they have coverage in your particular area....they can't be beat on price, and their customer service is exceptional (at least from my experiences with them - unlike AT&T, they SUCK!). Sprint always has billing errors, you have to call them each and every month to correct the charges, and Verizon...well they are just way to expensive to even bother with.
Stepping down from my soap box now.....
Value vs Classic will be different for everybody since there is many variables.
Value is best for me. When I was on classic on a family plan with 5 lines, 1 with 2gb data, one with 200mb data, and 3 without data, all with unlimited texting, 2 with unlimited minutes and 3 with 500 minutes I used to pay $225 per month including taxes. Now on value I pay $115 per month including taxes but I now have true unlimited data without throttling on the line I previously only had 2gb plus I added data to one of the lines that didn't have it previously. Everything else stayed the same. My end result is a savings of $110 a month.
I get new devices constantly but only on my line and not the others and I'm happy to pay full price since my savings clearly outweigh my new device addiction expenses.
Either way, you should go to your local store to find out what would be the best deal for you......just as long as you get a smart rep you should be ok.
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