Develop Bugs

GPRS/3G Connection troubles

Hi all!
I know this has been discussed before, but it has never really been answered or a *working* solution been found to this problem:
I have the Cingular 8525 and my WAN connection (yes, no matter if it's Edge, 3G or HSDPA and no matter if I use isp.cingular or wap.cingular) just seems to die off after the PDA has been sitting for a while in STANDBY.
After seeing how incredibly stable and reliable all the blackberrys work, I still opted for the PDA because I liked the versatility plus the ADVERTISED push capabilities of it.
Apart from non-working tools like "gprs keepalive" etc, how can anyone REALLY PREVENT programs that are running from being stopped? Is there a Reg-Hack for this?
Here's my setup. Fresh blank WM VI Black 2.0 (great imags jas !!) and ONLY VGSMail (for mailpush) and IM+ for yahoo messenger installed. Rest absolutely untouched. Everything works fine as long as the thing is actually ON (display lit up and everything). Once i either wait for the timeout or manually put it in standby by pressing the power button, the Yahoo IM+ will react for another 5 minutes, but VGSmail almost immediately goes deaf. I have a TCP bridge in front of my IMAP server so I can see all in/out traffic to the IMAP by just accepting connections on port 1430 and routing all traffic to 143 while dumping it into a log. I can see the PDA connect the server and go into IDLE. Every time a new message arrives, the PDA is SUPPOSED to get it, but it just doesn't when it's in standby. Completely defeats the whole purpose of it.
Long story short:
HOW do you prevent the connection/radio/windows/software from "silently falling asleep" when the connection should stay open and new messages (email via VGS or IMs via IM+) should be received?
P.s. I already used the included HTweakC to acticate autoconnect and permanent connect. opens up the connection fine after reboot, but that's it!
THIS HAPPENS WITH EVERY IMAGE I HAVE TRIED! Original Cingular, Cingular Hacked AKU3.3, Black 1.2 and Black 2.0 :-((
Thanks

Ive had the same issues, my internet connection will just randomly quit on me. One second it will be working the next it will disconnect. Seems to be when I bring it out of standby or get a call. Definitely not as stable as WM5 was.

Radio Version?
Which radio version are you running? I have two things different with my configuration, but I had similar issues with my service (T-Mo USA).
My GPRS connection would hang, even when on the charger (not sleeping).
Turns out a radio update caused the behavior to quit altogether. I could drive completely across town, and have 10-15 new emails in my box, whereas before, I had to either press/hold the disconnect button, or soft reset.
My current versions are in my signature.
Hope this helps.
electron73 said:
Hi all!
I know this has been discussed before, but it has never really been answered or a *working* solution been found to this problem:
I have the Cingular 8525 and my WAN connection (yes, no matter if it's Edge, 3G or HSDPA and no matter if I use isp.cingular or wap.cingular) just seems to die off after the PDA has been sitting for a while in STANDBY.
After seeing how incredibly stable and reliable all the blackberrys work, I still opted for the PDA because I liked the versatility plus the ADVERTISED push capabilities of it.
Apart from non-working tools like "gprs keepalive" etc, how can anyone REALLY PREVENT programs that are running from being stopped? Is there a Reg-Hack for this?
Here's my setup. Fresh blank WM VI Black 2.0 (great imags jas !!) and ONLY VGSMail (for mailpush) and IM+ for yahoo messenger installed. Rest absolutely untouched. Everything works fine as long as the thing is actually ON (display lit up and everything). Once i either wait for the timeout or manually put it in standby by pressing the power button, the Yahoo IM+ will react for another 5 minutes, but VGSmail almost immediately goes deaf. I have a TCP bridge in front of my IMAP server so I can see all in/out traffic to the IMAP by just accepting connections on port 1430 and routing all traffic to 143 while dumping it into a log. I can see the PDA connect the server and go into IDLE. Every time a new message arrives, the PDA is SUPPOSED to get it, but it just doesn't when it's in standby. Completely defeats the whole purpose of it.
Long story short:
HOW do you prevent the connection/radio/windows/software from "silently falling asleep" when the connection should stay open and new messages (email via VGS or IMs via IM+) should be received?
P.s. I already used the included HTweakC to acticate autoconnect and permanent connect. opens up the connection fine after reboot, but that's it!
THIS HAPPENS WITH EVERY IMAGE I HAVE TRIED! Original Cingular, Cingular Hacked AKU3.3, Black 1.2 and Black 2.0 :-((
Thanks
Click to expand...
Click to collapse

silverfox0214 said:
Which radio version are you running? I have two things different with my configuration, but I had similar issues with my service (T-Mo USA).
My GPRS connection would hang, even when on the charger (not sleeping).
Turns out a radio update caused the behavior to quit altogether. I could drive completely across town, and have 10-15 new emails in my box, whereas before, I had to either press/hold the disconnect button, or soft reset.
My current versions are in my signature.
Hope this helps.
Click to expand...
Click to collapse
Yeah, I had radio 1.27.00.00 before, now I have 1.38.30.10
Also I do have newest Hard-SPL 1.40 installed. So I'm pretty much cutting edge here. Howewer, the PROBLEM has been annoying me since WM2003SE.
Is it just the way it is with desktops? Micky Mouse Soft dominates the market, releases one pile of **** after another, never really fixing bugs but introducing new ones by the thousands and we users (who in this case have paid $500 for the device) are left in the dust?
If I just imagine delivering buggy crap like this to MY customers, they would kill me!
Anyone have some good ideas or hacks? I definitely need to get this working at least to a somewhat acceptable level. Since having the Hermes with the first "original" WM5 on it, I got used to rebooting that unreliable Micro$hit every morning when I get up, to make it usually just about last for the day. I'm definitely not willing to reboot every hour !!!

I have this problem
I have this problem however I still receive push email. the most annoying thing is that I cannot keep a data session active with a voice call.

I am on Orange UK network. I use 4smartphone's hosted exchange service. I get directpush working 24/7 with Black 2.0 OS. I also receive my pop email whilst on voicecalls.
So its not a WM6 issue. Its either your network or your connection settings.

I must say that it actually improved a lot since installing Black 2.0. However, the connection still silently dies off eventually. I now have a makeshift solution using FlexMail, set to poll emails every 15 min. So what happens is as long as the PDA is ON, I get immediate PUSH mail. Once I put it in standby, it continues to work for a minute or two, then the connection ****s up. Every 15 min Flexmail wakes up and polls for emails, which most of the times seems to work as I can see in my logfile that every 15 min the tcp connection opens up and the server dumps all new mails over to the phone. It then enters IDLE and at some point dies away with "recv(): connection timed out".
So it's all pretty messy still and I'm wondering what you can do to PREVENT the line from silently dying in the first place. Tried tools like GPRS Keepalive with no luck, since the whole program stops being executed in standby and hence it can not keep the connection up = useless. I need some hack/tool/program that stays active during standby! Then I could just have it ping my mailserver once per minute to keep the connection open.
Any ideas would be greatly appreciated

Could my problem be related? - see my post under Treo 750:
http://forum.xda-developers.com/showthread.php?t=324495
I am testing to see if I get the same behaviour with 3G/UMTS as I do with GPRS....

Auto disconnect GPRS/WiFi when not in use?

Hi!
Is there something that could auto disconnect GPRS/WiFi, lets say after 10 min, if it wasn't used?
I wanted setup to check for new mail every 2 hours, and it connects to GPRS and then it stays connected forever, draining the battery without purpose...
Thank you.

I found one for WM5, and not sure if it will work for WM6...
http://www.gb-soft.cz/XDAII/product_gprs_tweak_wm5pe_en.htm

[email protected] said:
Hi!
Is there something that could auto disconnect GPRS/WiFi, lets say after 10 min, if it wasn't used?
I wanted setup to check for new mail every 2 hours, and it connects to GPRS and then it stays connected forever, draining the battery without purpose...
Thank you.
Click to expand...
Click to collapse
Yeah, or something that the connection isnt reconnecting after i said DISCONNECT :/

Check this great little app, it syncs your Outlook accounts when you want and disconnects the data after...
http://forum.xda-developers.com/showthread.php?t=316696

m0nkm0nk said:
Yeah, or something that the connection isnt reconnecting after i said DISCONNECT :/
Click to expand...
Click to collapse
Yes, this is the first and I must add the most annoying thing that I've experienced in WM6 (never had this in WM5), especially when you don't have unlimited data plan - that reconnection is just ridiculous.
It actually made me go back to WM5 for a while, until I decided give WM6 another chance. Hopefully I was able pinpoint what make it connect all the time - Windows Live service, specifically Windows Live Messenger. Basically you have to manually logout from the messenger before you close it, otherwise it will just minimize itself when you thought you closed it.
Or just don't use it...
@Sane:
Thanks for the link. Unfortunately (or maybe fortunately) I don't use Outlook and that app is pretty much useless for me, but sure it might be useful for others.
Speaking of Outlook, is there another good alternative to it which we could use to manage contacts? (not necessarily use it to sync with WM6 contacts directly, but perhaps be able export them to another format that later could be imported in WM6)
I've tryed NSContacts which is pretty good, if you can remmember all the time how to avoid some very nasty bugs in it that could make your 1 hour organizing contact be waste of time and you have to start over.

the best options
bandswitch or commgrpro by dan herrerra.
commmgrpro.com
these are both excellent.

[email protected] said:
I found one for WM5, and not sure if it will work for WM6...
http://www.gb-soft.cz/XDAII/product_gprs_tweak_wm5pe_en.htm
Click to expand...
Click to collapse
this program is not working on my HTC P3600 with WM6.1...
have someone encountered the same problem?

try reading this : http://www.1800pocketpc.com/2008/03/19/auto-disconnect-gprs-on-ppc.html

Is it network, WM6, or the unit problem?

The problem is one of the most annoying ones you can have: it appears only from time to time and you don't know when and even when it does you don't notice.
Simply my phone is not accessible for others even it shows full range and so on. The message "...the phone is switched off...". This problem occurs in as far as I remember 3 releases of ROMS (full, vanillas, etc). The radio ROM was also changed. I don't remember having such issue in early WM6 or in original 2005.
Since it's not related directly to any of the releases I post it as a new thread.
Now I have 3 options:
1. Downgrade to 2005
2. Throw the unit through the window, wait until end of contract and buy an iPhone
3. Try to fight with T-Mobile UK - which is not really an option since I just recovered from fighting with Orange for over a month
Does any of you experienced such problem?
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
Any suggestions?

Adigital said:
...
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
..
Click to expand...
Click to collapse
Well, I got the answer - couldn't wait and did the downgrade using original ROM. If anyone interested it went without problems. No ISPL needed. Connected, fired-up the exe file and worked OK.
I'll see how about the availability problem.

Ok, seems that it's only me having the conversation ;o)
I apologize for the thread location - it doesn't seem to be related strictly to WM6 anymore as I...
...installed WM5 and did some tests:
(I have voice mail switched off)
- Call waiting enabled = no calls allowed when GPRS active
- Call waiting disabled = no calls when transferring data (large file) but received when no transfer
- Used W660i SonyEricsson handset - could receive calls regardless of GPRS activity
Rang T-Mobile tech support where they told me that this is network feature that when internet connection is active no calls are allowed and since my voicemail is turned off all callers get message that my phone is switched off. In the light of GPRS specification and my tests this is a bull****.
Now I'm asking anyone on UK T-Mobile Web'n'Walk and who wants to help - please do such test. Just try to call your number from different phone when opening a web-page.
This is pretty important to me - I need internet on the move and don't want to get rid of my MDA.
Thanks in advance!

Hi there,
I'm on T-Mobile UK too and I ran some tests myself and found that you are absolutely correct. When you transfer data you cannot receive phone calls.
I've got an O2 device with me I can do some more tests on and I'll also try and borrow my Wife's Samsung and test that too. I'll post my findings here.
Cheers
Alex

ok, i've just tested this on an O2 3G device and there was no problem, next to try a none windows mobile t-mobile phone.

seems this problem has been around for while and on other networks.
http://www.freenfo.net/mobile/archive/index-t-64022.html

ok, final test and conclusion.
I tested the same o2 phone as above but in a NON 3g area (i.e. gprs only) and found the exact same issue.
conclusion: this seems to affect all types of phone and multiple networks but only when using gprs NOT 3g.
I'm suprised we havent heard more about this problem.
cheers
Alex

Thank you Alex very much for your help.
I did some research on the topic last night and found the same info as guys in the thread your linked. It must be that T-Mobile UK operates in NOM-2, which allows to suspend GPRS session only when no data is transferred. When packets are transmitted the device doesn't 'see' incoming calls as it's 'busy' with dealing with the packets. NOM-1 is 'able' to encapsulate information about incoming call into one of the packets and the device is notified about - so it can react, suspend the transmission and pick up the call.
The fact is that our MDA/Artemis uses Class B of GPRS which doesn't allow simultaneous CDA/GPRS at the same time. Even if it can suspend active data transfer it is the network that has to support that feature.
What I must notice is that I had lot more problems wiht this when I was using WM6. It seems that there were some packets transmitted by the system or something. I had my mail set to check servers every 15 mins at the beginning but lately ony once an hour or two. Other soft that could transmit anything was Weather module from SPB or Touch. Now when I'm on WM5 and was checking the issue during loading a page I was unavailable but as soon as a page was completely loaded my phone was accessible back.
My surprise is that if the 'issue' seems to be quite normal and there is nothing to do about it why I couldn't find any info about it here. Doesn't it affect anyone of our community?
I may be wrong with the WM6 expirience but still. If WM6 works fine in that respect it must have happened that someone missed a call when browsing the net.

i hadnt noticed to be honest

mugglesquop said:
i hadnt noticed to be honest
Click to expand...
Click to collapse
Did you try ringing your phone when it was loading a long page or downloading a file?

TBH I think I've noticed it just as much on WM6 as I did (or didn't) on WM5, I think I put these odd voice mails turning up down to weird WM issues! Now I know the truth though.
Obv. there isn't a lot we can do about this and I'm not prepared to turn off my Windows Live Mail or my direct push. I think we just have to wait until our contracts are up for renewal and get over to a 3G device - I'm liking the look of the Touch Cruise myself, or the Touch Dual if I want that keyboard back and by the time my contract is up I think they should be on T-Mob UK.

does the same thing happen in Edge areas or as that rolls out will the problem disappear?

I'm not sure about how EDGE works but the problem affects GPRS rather than 3G due to the fact that GPRS and the incoming call are submitted alongside each other and 3G is seperate. I don't think t-mob uk have edge running yet so I can't test, perhpas some else can test for us.

Bro.. My first 3rd party ROM is the Touch 3.0.. and yes.. my connnection did go off once a while (no bars as well).. that was kinda irritating. I have to go to connection manager and toggle my data connection or something like that, before my phone will get the GSM signal.
And yea.. the original WM5 and WM6 have no such issues.. I wonder if this is because of the new radio version..

Calls if only Wifi is on?

I just got off the phone with t-mobile, i asked my roaming rates if i use the phone in germany (on t-mobile, and still it roams, silly, but oh well)
And i was told i could just make calls if i find a hotspot or just any unsecured wifi connection.
So i was thinking, cool, sounds like [email protected], he agreed, so i'm actually trying this, turn of phone, keeping only wifi on, and what happens when i dial any number? Of course it tells me the phone is off and if i want to turn it on, so can i use the dash on a wifi connection to make voice calls, or was the t-mobile guy just confusing me?
Thanks if anyone could shed some light on this,
Daniel

morfic said:
I just got off the phone with t-mobile, i asked my roaming rates if i use the phone in germany (on t-mobile, and still it roams, silly, but oh well)
And i was told i could just make calls if i find a hotspot or just any unsecured wifi connection.
So i was thinking, cool, sounds like [email protected], he agreed, so i'm actually trying this, turn of phone, keeping only wifi on, and what happens when i dial any number? Of course it tells me the phone is off and if i want to turn it on, so can i use the dash on a wifi connection to make voice calls, or was the t-mobile guy just confusing me?
Thanks if anyone could shed some light on this,
Daniel
Click to expand...
Click to collapse
hahahahahaha You are sooooo lost! you dont know how the network works and i'd bet your paying big time for phone service hahaha oh man thats funy..... ok ok ill tell you how it works its called VOIP or Voice Over Internet Protocol meaning you will use the internet for making phone calls such as a wifi connection ever heard of phone company VONAGE ? (if your american) well its something like that you will need an internet connection such as a wifi connection and you will only be able to make call when you are connected to to THAT wifi connection you cannot go around and make calls because you will get disconnected from the wifi after you got connected to a wifi spot you will need a service provider I sudgest www.skype.com actually skype rocks its really cheap its like 3 dlls for unlimited usa and 10 dlls for unlimited world or you can get prepaid after that you will need to subcribe and download skype for windows mobile smatphone install the app acess your skype acc and then make a phone call on your wifi network.........
that should save you some money however the thing that sucks about it its that you need to have a wifi connection for it to work or you can get edge or 3g network but you cant i think if your not on your home area....
I sudgest getting your phone sim unlock you can get one for free by contacting tmobile ask for a sim unlock and just use a local sim card you would pay much less than with roaming and you would not need a wifi connections to make phone calls.
if you got more questions just poste hope it helps.......

It actually works
I obtained a t-mobile dash recently and I am having a similar issue. The phone recognizes my sim card, but will not connect to t-mobile's network. If, however I have wireless on, my phone will make calls, and naturally internet. I am not entirely sure what is going on here, but using an access point for calls actually does work.

themitch - Considering the HTC Dash will not work on the T-Mobile hotspot service and will not make VOIP calls without considerable modifications (unless you install skype or another third party voip client) you are blowing smoke. The HTC Dash simply does not have the software or the hardware to connect to a wifi hotspot for calls without help.
Now you can modify the Dash to work on the T-Mo at home service (and other wifi networks) but it requires installing some files, editing the registry and knowing how to hack your router to get the required information out of it to enter into your Dash.
Anyway,

Bupahs:
I am not blowing smoke. I did not mean to suggest it was using the [email protected] service, simply that my dash only functions properly if connected to a wireless access point. I do not know how I could prove this to you. I seriously doubt it is using the wireless for anything but internet, but as I said before, the phone detects the network after, and only after, I turn the wireless on. Also, once the wireless is turned off, the phoneceases to make/receive calls, surf the internet, etc. If you could kindly explain how that could be I would love to hear back from you.

themitch said:
Bupahs:
I am not blowing smoke. I did not mean to suggest it was using the [email protected] service, simply that my dash only functions properly if connected to a wireless access point. I do not know how I could prove this to you. I seriously doubt it is using the wireless for anything but internet, but as I said before, the phone detects the network after, and only after, I turn the wireless on. Also, once the wireless is turned off, the phoneceases to make/receive calls, surf the internet, etc. If you could kindly explain how that could be I would love to hear back from you.
Click to expand...
Click to collapse
Have you done a hard-reset or tryed another ROM?

themitch said:
Bupahs:
I am not blowing smoke. I did not mean to suggest it was using the [email protected] service, simply that my dash only functions properly if connected to a wireless access point. I do not know how I could prove this to you. I seriously doubt it is using the wireless for anything but internet, but as I said before, the phone detects the network after, and only after, I turn the wireless on. Also, once the wireless is turned off, the phoneceases to make/receive calls, surf the internet, etc. If you could kindly explain how that could be I would love to hear back from you.
Click to expand...
Click to collapse
The Dash does not have the hardware or software to make calls over the internet or wifi (without considerable help) not to mention the EDGE / GPRS network is specifically designed to make this next to impossible to happen.
Are you sure your not turning on and off the PHONE radio, turning on the wifi will NOT detect a GSM or EDGE network the hardware in the phone does not work that way.
Now it is possible you have the one in a billion HTC Dashes that can do this lol but I doubt it. Proof? its called Video bro, take a video of what your phone does and share it up

VoIP
I've been using VoIP (Internet Calling) over wifi on my Dash for months. I've tested several VoIP providers and have had very little setup issues. Currently my provider is Gizmo which has been great. I have tweeked the registry so my wifi connection is G (as opposed to B) and have tested at numerous cafes that offer free access. The overall quality is very useable but not the quality of that of cell service.
cya
PS It took me more time to get the attached clip made than to setup the VoIP

cya said:
I've been using VoIP (Internet Calling) over wifi on my Dash for months. I've tested several VoIP providers and have had very little setup issues. Currently my provider is Gizmo which has been great. I have tweeked the registry so my wifi connection is G (as opposed to B) and have tested at numerous cafes that offer free access. The overall quality is very useable but not the quality of that of cell service.
cya
PS It took me more time to get the attached clip made than to setup the VoIP
Click to expand...
Click to collapse
We know it can be done, whats being 'debated' here is whether the topic starters out of the box Dash is doing it with no modifications and if so why.
Paying attention to whats being discussed helps ya know

I give up reading as just persumed he could only talk celular "not voip", when wi-fi is on...???

morfic said:
I just got off the phone with t-mobile, i asked my roaming rates if i use the phone in germany (on t-mobile, and still it roams, silly, but oh well)
And i was told i could just make calls if i find a hotspot or just any unsecured wifi connection.
So i was thinking, cool, sounds like [email protected], he agreed, so i'm actually trying this, turn of phone, keeping only wifi on, and what happens when i dial any number? Of course it tells me the phone is off and if i want to turn it on, so can i use the dash on a wifi connection to make voice calls, or was the t-mobile guy just confusing me?
Thanks if anyone could shed some light on this,
Daniel
Click to expand...
Click to collapse
My post was in direct response to morfic's question in post #1 ... "so can i use the dash on a wifi connection to make voice calls".
Bottom line Daniel is that you have options for wifi voice calls. Setup a Skype, Fring, or similar 3rd party software account or setup up a SIP account like Gizmo, install two or three readily available cabs and use the Internet Calling feature MS designed into the operating system.
cya

cya said:
My post was in direct response to morfic's question in post #1 ... "so can i use the dash on a wifi connection to make voice calls".
Bottom line Daniel is that you have options for wifi voice calls. Setup a Skype, Fring, or similar 3rd party software account or setup up a SIP account like Gizmo, install two or three readily available cabs and use the Internet Calling feature MS designed into the operating system.
cya
Click to expand...
Click to collapse
And as stated you can not make VOIP calls with out system modifications, as you show here (and as I stated) you need to install third party applications and cab files which modify the HTC Dash system. Thus, the answer is NO the T-Mobile rep is quite wrong, the HTC Dash as recieved from T-Mobile will NOT make WiFi / VOIP calls out of the box.
I would be nice if you did not attempt to confuse the facts, it makes communicating with others difficult.

Bupahs you may think there's a debate about "out of the box" VoIP but my read of morfic's thread starting post is that of a guy that wants to know if it's possible to eliminate roaming charges in Germany by making use of wifi calling.
In your own words "Paying attention to whats being discussed helps ya know" and "I(t) would be nice if you did not attempt to confuse the facts, it makes communicating with others difficult" .... just my read but I don't see morfic (Daniel) asking about "knowing how to hack your router to get the required information out of it to enter into your Dash" ... only morfic can comment but I'm guessing that he’d just like to get a simple answer to his initial question.
cya
ps just another guess ... but I'm expecting another of your demeaning "put down posts", that seems to be your style

cya said:
Bupahs you may think there's a debate about "out of the box" VoIP but my read of morfic's thread starting post is that of a guy that wants to know if it's possible to eliminate roaming charges in Germany by making use of wifi calling.
In your own words "Paying attention to whats being discussed helps ya know" and "I(t) would be nice if you did not attempt to confuse the facts, it makes communicating with others difficult" .... just my read but I don't see morfic (Daniel) asking about "knowing how to hack your router to get the required information out of it to enter into your Dash" ... only morfic can comment but I'm guessing that he’d just like to get a simple answer to his initial question.
cya
ps just another guess ... but I'm expecting another of your demeaning "put down posts", that seems to be your style
Click to expand...
Click to collapse
Happy to oblige ya then.
See morfic said "I just got off the phone with t-mobile, i asked my roaming rates if i use the phone in germany (on t-mobile, and still it roams, silly, but oh well) And i was told i could just make calls if i find a hotspot or just any unsecured wifi connection.
As stated time and time again, the T-Mobile rep is wrong no HTC Dash sold will work out of the box over IP (voip) nor will it work on the Hotspot, nor will you be able to circumvent roaming by connecting over WiFi for calls, it cant happen. As further evidence that this is the topic of 'debate' themitch said he had a similar problem, thus this promted the entire rest of the discussion where I already stated you need to modify the Dash and use third party software, something a T-Mobile rep will never recommend nor suggest you do... not to mention I did say to you "We know it can be done, whats being 'debated' here is whether the topic starters out of the box Dash is doing it with no modifications and if so why."
so just where does your oh so unnecessary replies come in here? You simply restated what was already stated and it was not relevant to the actual discussion that themitch, morfic and I were having... so yeah, pay attention.. it helps

Bupahs you didn’t disappoint …. semi-creative use of morfic’s setup information to expound your superior knowledge and the tmobile guy’s perceived misinformation. morfic’s “sounds like [email protected]” leaves a little room for some benefit of the doubt for the tmo rep ... I’d bet we could find more than a few reps that understand how the system works. Without the benefit of a transcript of morfic’s phone conversation it’s a stretch to imply he was told specifically that VoIP was an “out of the box” option. Just a wild guess here but maybe that’s why morfic asked “so can i use the dash on a wifi connection to make voice calls”. I’ll just wait for him to decide if he wants to setup Internet Calling or use some 3rd party software. If he should decide to go the Internet Calling route I’ll gladly provide the cabs if he so requests. Bupahs, “so yeah, pay attention.. it helps” and I’ll leave you and your condescending comments to yourself.
cya
ps morfic I feel your pain … I got the $429 bill my daughter ran up using her phone when she was in France for 10 days … I made sure that didn’t happen again when she went back for 4 months by sending her with a phone setup to take advantage of VoIP using wifi. Just so you know the quality of the call was in direct relationship to the quality of the wifi connection.

Stylez- That is correct. I will repeat again for Bupahs' benefit that I am not claiming to be using voip. I have installed several different WM variations, and in every case, the phone only detects the t-mobile network after I turn on the wireless-g connection. I am assuming this is some kind of hardware malfunction at this point, but I am hoping someone knows more about these phones can explain what is going on and how I can fix it.
Oh, and yes, I am smart enough to know the difference between the phone radio and the wireless button in the com manager Bupahs. I have owned several pda's and smartphones, and I know the difference. You may think I am stupid, but since I have not and do not claim to be using voip, your comments are unnecessary. I need help, not some jerk telling me I am blowing smoke. I will post a video for you after I get the phone put back together, as I have disassembled it to see if something is shorted on the panel or something. Hopefully that will satisfy you.

cya said:
Bupahs you didn’t disappoint …. semi-creative use of morfic’s setup information to expound your superior knowledge and the tmobile guy’s perceived misinformation. morfic’s “sounds like [email protected]” leaves a little room for some benefit of the doubt for the tmo rep ... I’d bet we could find more than a few reps that understand how the system works. Without the benefit of a transcript of morfic’s phone conversation it’s a stretch to imply he was told specifically that VoIP was an “out of the box” option. Just a wild guess here but maybe that’s why morfic asked “so can i use the dash on a wifi connection to make voice calls”. I’ll just wait for him to decide if he wants to setup Internet Calling or use some 3rd party software. If he should decide to go the Internet Calling route I’ll gladly provide the cabs if he so requests. Bupahs, “so yeah, pay attention.. it helps” and I’ll leave you and your condescending comments to yourself.
cya
ps morfic I feel your pain … I got the $429 bill my daughter ran up using her phone when she was in France for 10 days … I made sure that didn’t happen again when she went back for 4 months by sending her with a phone setup to take advantage of VoIP using wifi. Just so you know the quality of the call was in direct relationship to the quality of the wifi connection.
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Aww thats cute.
Its not a wild leap if you actually read what he wrote. Obviously the T-Mo rep thought the Dash was set up for use on the WiFi @Home service (like many of T-Mos current phones) and gave incorrect information. I cleared it up for him that its not and wont make voip calls without help. You got your feelings hurt when it was pointed out your not contributing to the discussion. Using 'big words' now is not helping your case.

themitch said:
Stylez- That is correct. I will repeat again for Bupahs' benefit that I am not claiming to be using voip. I have installed several different WM variations, and in every case, the phone only detects the t-mobile network after I turn on the wireless-g connection. I am assuming this is some kind of hardware malfunction at this point, but I am hoping someone knows more about these phones can explain what is going on and how I can fix it.
Oh, and yes, I am smart enough to know the difference between the phone radio and the wireless button in the com manager Bupahs. I have owned several pda's and smartphones, and I know the difference. You may think I am stupid, but since I have not and do not claim to be using voip, your comments are unnecessary. I need help, not some jerk telling me I am blowing smoke. I will post a video for you after I get the phone put back together, as I have disassembled it to see if something is shorted on the panel or something. Hopefully that will satisfy you.
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I guess you forgot you made the claim "The phone recognizes my sim card, but will not connect to t-mobile's network. If, however I have wireless on, my phone will make calls, and naturally internet. I am not entirely sure what is going on here, but using an access point for calls actually does work." Now that would seem you are saying what you wrote, that your Dash makes calls over the access point, in other words WiFi. What you wrote here clearly infers your Newly acquired Dash makes voip calls and not normal radio calls. Perhaps you should take more care in what you write to avoid this type of miscommunication in the future huh?
A video would be great.. lets see if it ever surfaces lol

A miscommunication I have repeatedly attempted to clear up, yet you are still being an ass. Don't you have anything better to do?

themitch said:
A miscommunication I have repeatedly attempted to clear up, yet you are still being an ass. Don't you have anything better to do?
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Umm yeah, whats next your daddy can beat up my daddy? lol
Whatever.

[Q] Few problems with my Desire, any ideas?

I'm using unbranded Desire with no mods/rooting, udgraded to the latest official Android 2.2 version.
Here are my problems:
1. People say that they couldn't reach me (number unavailable) while I was on the network all the time. Doesn't happen very often (or I just don't know that) but is really annoying when it does.
2. I am connected to my home WiFi but browser/other programs say that network connection is not available. I have to turn wifi off and on again for it to work. Can it have something to do with the "energy management" widget?
3. My phone is calling people. I get a callback from people saying I called them but they couldn't hear anything (phone was in my pocket). I was wondering if it wasn't the case when I am finishing a call and pressing the red button to end the call but someone on the other side hung up earlier and when I press, the "call" function is activated. However I remember 1 or 2 times when it was definetely not the case.
4. I desperately need a PDF reader that allows to continue reading a book in the place where I finished last time. At the moment I need to be very careful not to close the pdf reader app. When I do I need to look for the page, really annoying. This should be a free app (Google doesn't want my money, they don't allow people from my country into paid appstore )

Hello, 1&2 are really weird problems, they might be connected with the radio, can you check your radio version in settings\about\software\baseband. Some people had problems with the official OTA. Just to be sure - is your wifi alright on other devices and are you sure you have sufficient network coverage. If you download torrents with a crappy router you are likely to get problems. If you're in a low signal area it is possible to lose signal while your device is in your pocket e.g. closer to the ground, when you pick it up you see the bars, when it's in the pocket the network dies. One thing you can easily do is a factory reset , this way we'll find out if any software is causing the problem
3 - you might be turning your device on and then pressing the screen and then calling people, it is not unheard of . Ask them if they hear any noise like cars, people passing by and other stuff, if they do then that's the case
4 - search the market, there are a few, you'll need to try them to see which works best for you

freakzone said:
Hello, 1&2 are really weird problems, they might be connected with the radio, can you check your radio version in settings\about\software\baseband.
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32.43.00.32U_5.09.00.20 - does it tell you anything?
freakzone said:
Some people had problems with the official OTA. Just to be sure - is your wifi alright
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I'm quite sure it is, I have the maximum signal strength on the display of the phone.
freakzone said:
this way we'll find out if any software is causing the problem
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I think I'll do it when I have a spare weekend
freakzone said:
4 - search the market, there are a few, you'll need to try them to see which works best for you
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quite a few of them and NONE supporting what I need :-/

It might be worth to pop in the store, the unit might be defective, this radio is alright for froyo

allerune said:
1. People say that they couldn't reach me (number unavailable) while I was on the network all the time. Doesn't happen very often (or I just don't know that) but is really annoying when it does.
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If you only have a 2G connection, and are actively using data, all incoming calls will get diverted to voicemail because 2G only supports voice or data - not both at the same time. This is not an issue if you are in 3G coverage, when you can have simultaneous voice and data.
Note that this is a network side issue - 2G networks can be configured to prioritize voice over data, so that if a call comes through data is suspended, but as far as I'm aware most networks (in the UK at least) do not support this.
Regards,
Dave

freakzone said:
It might be worth to pop in the store, the unit might be defective, this radio is alright for froyo
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I guess there is no point going to the store with a problem that cannot be reproduced :-/
Anyway I don't think it's something physical, I suppose software reset will fix everything.
I had that with Nokias, there was a main board problem (every now and then it said "invalid sim card"). Every time I sent it back to the manufacturer, it came back saying "software replaced, tested, everything ok".
Thanks for help anyway ;-)

foxmeister said:
If you only have a 2G connection, and are actively using data, all incoming calls will get diverted to voicemail because 2G only supports voice or data - not both at the same time. This is not an issue if you are in 3G coverage, when you can have simultaneous voice and data.
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Thanks Dave, actually my phone is set to automatically choose network type and I am using a widget to turn off mobile data since I have WiFi at home and only turn it on when I'm outdoors.
I heard that some phones cannot decide whether they should log into the 3G or 2G and that may be the issue. I have changed the settings to use only 3G, we'll see how it works.
BTW: Dave, is it London Ealing? I used to work in Ealing O'Neill's pub back in my student days :-D