Related
Hi folks ...
I face this problem with the phone many times a day. I can confirm it happens each time there is a failed call attempt (you couldn't make the call) ... the only way is to switch off the phone and turn it on again.
I thought it's something with RSU 1.09.00 but it happens also after downgrading to 1.08.00 ... so I think it has to do with the new ROM. It tells the signal maybe unavailable while you can see it is on the max level.
Edit: last observation ... it can receive SMS :?:
Any one faced this experience ??
Me Too
I Have the same problem :-(
Me Too
I Have the same problem :-(
Ive noticed in your screen shot the active sync is trying to connect with the internet which will prevent you phone from making the call. To give a example .... if I was downloading a file using my universal and someone tried to call me they would get my mail instead of ringing as the phone is using the internet connection however as soon as the file downloaded the phone would break the internet connection and allow the call. Hope that made sense!
I thought the service is supposed to interrupt the download if the phone rings as the primary function of the device is a telephone and secondary as a mobile computing platform.
numanoids said:
I thought the service is supposed to interrupt the download if the phone rings as the primary function of the device is a telephone and secondary as a mobile computing platform.
Click to expand...
Click to collapse
That's what I always thought but even with my trusty old imate jam I found if I got a call as I was downloading say mail the call would not make it though, try downloading a biggish file then ring your phone number at the same time I bet it will not make it This as ALWAYS been the case btw - don't matter which rom you have. oh and this applies to gsm (2.5 gprs) only as 3G is a totally different ball game!
thx for all inputs but it happens even without activesync running ... it doesn't work again except by switching the phone off then on ... the most exciting part: u will never notice that your phone is frozen till you try to make a call :evil: ... this will make me to go back to the old rom
More observation on this issue ... I made a hard reset and started without any problems with the phone part ... I restored a system backup and all went well ... the phone issue appeared again when I paired my BT headset with the device ... this might mean something to do with the BT stack ... I believe it happens mostly during or after using the headset :?:
Any similar experiences ?
Biso007 said:
Hi folks ...
I face this problem with the phone many times a day. I can confirm it happens each time there is a failed call attempt (you couldn't make the call) ... the only way is to switch off the phone and turn it on again.
I thought it's something with RSU 1.09.00 but it happens also after downgrading to 1.08.00 ... so I think it has to do with the new ROM. It tells the signal maybe unavailable while you can see it is on the max level.
Edit: last observation ... it can receive SMS :?:
Any one faced this experience ??
Click to expand...
Click to collapse
Same Problem Here... I was going to downgrade to 1.08.00, but now I may not... Don't want to lose the speed increase, so don't want to downgrade ROM...
back again ...
I made another hard reset and staretd without any s/w installed for a week .. the phone seemed to be stable but with the same annoying BT disconnect issue ... the above issue started to appear again after installing some phone related s/w like Smart Filter and PZP ... I think the new Radio ROMs starting with 1.08 have an issue with such applications that would continously check on phone traffic or have OS hooks to catch some events ... this wasn't the case with Radio 1.02 or 1.03 ... I 'm thinking to get back to 1.03 since I got nothing from 1.08 or 1.09 except quick battery draining!!
Hi Guys,
I don't know the reason of my VOIP cannot be connect in to my Asterisk
A 2 days a go was perfect connecting dialing / speaking working normally
now Only via WI Fi ..
I've Disable the keys I've tryed everything anyone could give some help?
I m using the WM6 and the SIP COnfiguration Tool
Thanks
I am on T-Mobile UK too, and also can only connect to my asterisk box via Wi-Fi (when at home) would be interested to see if it is a routing issue I have or a network issue...
If your on web'n'walk your not supposed to use VOIP so, chances are they may have blocked it?
Yep its highly likely they have blocked it, unless you are on web'n'walk max your terms and conditions state you cannot use VoIP over 3G/GPRS.
Would a secure VPN be too extreme to get around the problem?
http://www.secureix.com/
i have got tmobile webnwalk standart and i can use voip at the moment
Technically if you use VoIP they can cancel your contract....im not gonna risk it.
I cannot accepted that !!!
mrvanx said:
Technically if you use VoIP they can cancel your contract....im not gonna risk it.
Click to expand...
Click to collapse
Hi Man
I know .. As and how they can do that ..
sorry ... On his plan give me unlimeted internet and also 1 gb ...
If they want to do that they will be losing a lot ...
because is the same to have broadband and you cannot use total ..
they cannot do that ...
Thanks
In the Same Boat
Hii all, ive been a happy web and walker since last year in april, and ive been having the same issues regarding the VOIP over the last couple of days. When i attempt to place a call to another pc via MSN or Yahoo messenger's it simply wont work, infact on Yahoo the icon appears disabled and if you click on it , it says that Voice may be disabled on you network. However I did launch skype from my phone and the voip call to another pc worked fine.
... yeah i've just notice this 2 weeks ago. they also blocked ftp . I'll just go for w n' w max next month and see if it's still block.
Jaquinhos said:
Hi Man
I know .. As and how they can do that ..
sorry ... On his plan give me unlimeted internet and also 1 gb ...
If they want to do that they will be losing a lot ...
because is the same to have broadband and you cannot use total ..
they cannot do that ...
Thanks
Click to expand...
Click to collapse
Thing is dude, if you read the terms and conditions of the contract (except web'n'walk max) it states you cannot use VoIP over the network....if you breach the contract they can quite happily cancel it no problem.
Its the way it works...they would be losing way more revenue if you used VoIP ALL the time over GPRS since it costs you NOTHING.
I am on W'n'W Max still doesnt work with my asterisk box
The problem is one of the most annoying ones you can have: it appears only from time to time and you don't know when and even when it does you don't notice.
Simply my phone is not accessible for others even it shows full range and so on. The message "...the phone is switched off...". This problem occurs in as far as I remember 3 releases of ROMS (full, vanillas, etc). The radio ROM was also changed. I don't remember having such issue in early WM6 or in original 2005.
Since it's not related directly to any of the releases I post it as a new thread.
Now I have 3 options:
1. Downgrade to 2005
2. Throw the unit through the window, wait until end of contract and buy an iPhone
3. Try to fight with T-Mobile UK - which is not really an option since I just recovered from fighting with Orange for over a month
Does any of you experienced such problem?
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
Any suggestions?
Adigital said:
...
Any known issues with downgrading to 2005 like ISPL required before flashing original ROM?
..
Click to expand...
Click to collapse
Well, I got the answer - couldn't wait and did the downgrade using original ROM. If anyone interested it went without problems. No ISPL needed. Connected, fired-up the exe file and worked OK.
I'll see how about the availability problem.
Ok, seems that it's only me having the conversation ;o)
I apologize for the thread location - it doesn't seem to be related strictly to WM6 anymore as I...
...installed WM5 and did some tests:
(I have voice mail switched off)
- Call waiting enabled = no calls allowed when GPRS active
- Call waiting disabled = no calls when transferring data (large file) but received when no transfer
- Used W660i SonyEricsson handset - could receive calls regardless of GPRS activity
Rang T-Mobile tech support where they told me that this is network feature that when internet connection is active no calls are allowed and since my voicemail is turned off all callers get message that my phone is switched off. In the light of GPRS specification and my tests this is a bull****.
Now I'm asking anyone on UK T-Mobile Web'n'Walk and who wants to help - please do such test. Just try to call your number from different phone when opening a web-page.
This is pretty important to me - I need internet on the move and don't want to get rid of my MDA.
Thanks in advance!
Hi there,
I'm on T-Mobile UK too and I ran some tests myself and found that you are absolutely correct. When you transfer data you cannot receive phone calls.
I've got an O2 device with me I can do some more tests on and I'll also try and borrow my Wife's Samsung and test that too. I'll post my findings here.
Cheers
Alex
ok, i've just tested this on an O2 3G device and there was no problem, next to try a none windows mobile t-mobile phone.
seems this problem has been around for while and on other networks.
http://www.freenfo.net/mobile/archive/index-t-64022.html
ok, final test and conclusion.
I tested the same o2 phone as above but in a NON 3g area (i.e. gprs only) and found the exact same issue.
conclusion: this seems to affect all types of phone and multiple networks but only when using gprs NOT 3g.
I'm suprised we havent heard more about this problem.
cheers
Alex
Thank you Alex very much for your help.
I did some research on the topic last night and found the same info as guys in the thread your linked. It must be that T-Mobile UK operates in NOM-2, which allows to suspend GPRS session only when no data is transferred. When packets are transmitted the device doesn't 'see' incoming calls as it's 'busy' with dealing with the packets. NOM-1 is 'able' to encapsulate information about incoming call into one of the packets and the device is notified about - so it can react, suspend the transmission and pick up the call.
The fact is that our MDA/Artemis uses Class B of GPRS which doesn't allow simultaneous CDA/GPRS at the same time. Even if it can suspend active data transfer it is the network that has to support that feature.
What I must notice is that I had lot more problems wiht this when I was using WM6. It seems that there were some packets transmitted by the system or something. I had my mail set to check servers every 15 mins at the beginning but lately ony once an hour or two. Other soft that could transmit anything was Weather module from SPB or Touch. Now when I'm on WM5 and was checking the issue during loading a page I was unavailable but as soon as a page was completely loaded my phone was accessible back.
My surprise is that if the 'issue' seems to be quite normal and there is nothing to do about it why I couldn't find any info about it here. Doesn't it affect anyone of our community?
I may be wrong with the WM6 expirience but still. If WM6 works fine in that respect it must have happened that someone missed a call when browsing the net.
i hadnt noticed to be honest
mugglesquop said:
i hadnt noticed to be honest
Click to expand...
Click to collapse
Did you try ringing your phone when it was loading a long page or downloading a file?
TBH I think I've noticed it just as much on WM6 as I did (or didn't) on WM5, I think I put these odd voice mails turning up down to weird WM issues! Now I know the truth though.
Obv. there isn't a lot we can do about this and I'm not prepared to turn off my Windows Live Mail or my direct push. I think we just have to wait until our contracts are up for renewal and get over to a 3G device - I'm liking the look of the Touch Cruise myself, or the Touch Dual if I want that keyboard back and by the time my contract is up I think they should be on T-Mob UK.
does the same thing happen in Edge areas or as that rolls out will the problem disappear?
I'm not sure about how EDGE works but the problem affects GPRS rather than 3G due to the fact that GPRS and the incoming call are submitted alongside each other and 3G is seperate. I don't think t-mob uk have edge running yet so I can't test, perhpas some else can test for us.
Bro.. My first 3rd party ROM is the Touch 3.0.. and yes.. my connnection did go off once a while (no bars as well).. that was kinda irritating. I have to go to connection manager and toggle my data connection or something like that, before my phone will get the GSM signal.
And yea.. the original WM5 and WM6 have no such issues.. I wonder if this is because of the new radio version..
Hi All,
I wonder if anybody ran into the same.
I upgraded to WM 6.5 ( stock / dutch ) the day it came out. For many weeks i had random internet problems when the phone returned from standby.
For example the weather keeps saying "updating" and my pop3 email does not work ( server error ). Then when i put the phone in airplane mode and back on ..... problem solved ( till the next failure ).
This is not consistant ... sometimes standby 3 times without problem .... but usually it happens several times a day.
Thought i could be all the software i put on it. So Flashed back a "clean " stock ROM ... disabled sense .... just an empty windows home screen .... SAME PROBLEM.
Yesterday i flashed the stock wm 6.1 back ..... NO PROBLEMS sofar .... this morning the weather was nicely updated .... and emails received. With 6.5 i had the guarantee that i had to use the "airplane mode trick" every morning .
Anyone ran into the same and solved this ??? IF not....... anyone a clue on what to try ?? I have noticed that the automated error report send reports on services.exe now and then in 6.5
I have a HTC TP2 and use a HI sim as provider ( only used stock HTC dutch ROMS ).
Thanks in advance
Hi there,
Since I see you are using Hi, I have the same problem. I think its quite safe to say it's not your phone as yours, mine and my boyfriends phone all have a problem with the internet.
I usually turn the phone off and back on and then it works, but not always.. Guess its just a problem in the Hi network!
Either way, good luck and I hope for all us Hi-users that it will be up and running again soon
Regards from a fellow Dutchie!
Well had the same with 6.1 ... was hopefull but no result either.
So 6.5 flashed again. This time i used some settings with SKtools ..... AND I THINK ITS SOLVED ....
Will test a few days and when i have improvement .... will let you know. But sofar no hangs of any kind.
SKtool setting ..... OPTIMIZE > STABILITY
Oh thats great!
If youve found something that helps, indeed please let me know. I was close to calling the Hi helpdesk but well.. they're kind of expensive and somewhat slow..
Well .... is improved .... but had 2 lockups of internet today
Am listening to helpdesk music ATM ( 30 mins sofar )... will advise the result .
GREAT ... after 34 mins someone picked up .... and ...... disconnected .... calling again
EVEN GREATER ..... after 25 mins more : " sir it must be your phone settings " ....
Well updating emails 20 times ... stuck at attempt 21 ....... can't be settings right ... why does it work 20 times then ??
"pwisseh" .... perhaps you should call the helpdesk also ... the more complaints ... the better i supose
sigh ( even more ) ..... call it weird ... but since 4 to 6 weeks hi improved the internet speed .... thats when the trouble started in my opinion.
AND THE BATTLE CONTINUES
I have to say, ever since I installed Opera Mini today I have not had any problems! (touch wood!) Maybe that works for you aswell, you could try?
Ive never found the Hi-helpdesk very helpful actually, so I usually dont call them haha
well ... keep me posted if you have trouble with or without the opera mini.
actually I have the problem with mail .... automated weather etc etc.
Yesterday it worked without a problem from 15.00 local time. This morning i checked and was locked again. The automated was updated 3 hours before that ... that was the last connection.
My mail is updated every 10 mins ... my weather every 30 mins. That means that it worked out perfectly for dozens of times ( from 15.00 till 3.00 ).
Sometimes it workes for 1 or 2 days ... then stuck 5 times on 1 day. So if you have no trouble when you used opera mini for a week ... please let me know
Ow, that really is stupid!
Actually, I have had a problem with internet before and I called the helpdesk to help me but they didnt know what to do, so I started fiddling around with my phone and found a setting that was incorrect. It was something in the internet settings that said (sorry, its going to be in Dutch) "verbind internet door proxy server" or something along those lines. My box was unchecked and as soon as I checked it (or the other way around, I cant actually remember, sorry xD), it worked.. maybe you could try finding this setting?
I have looked in my phone, I think its under Settings, Connections (Verbindingen) and then Connections again. Theres 6 clickable links there for me and the one I used was under "Hi mobile internet" the 3rd one, the link says "Bestaande verbindingen beheren" (or Manage exsisting connections in English, I guess?) and then the 3rd tab Advanced. Just check the settings there and maybe you need to (un)check something there.
Anyway, my internet is still working fine with my Opera Mini 5 beta 2, so maybe that helped? I'll keep you updated!
Hi ... Thanks for the info. What are you proxy settings then ?
I need to fill in something i supose when i use a proxyserver ( the address
I starting to suspect the HI network more and more.... also have no problems anymore ... normally it was a few times a day... am stable now for 36 hours or so
My solution
change AP: portalmmm.nl to "internet", without quotes (of course)
This solved all my disconnects (activesync, IE, opera ,google maps)
greetz
Ok, well what I have is this: the first check-able thing is "This network has a connection with the internet" (checked for me), the second thing is "This network uses a proxyserver to connect with the internet" (unchecked for me) and the third thing is an open line you can write in and that's empty for me.
I think that when I could not connect with the internet, I had the second box checked but no proxyserver filled in. If you try to set it just like me, it should work really.
Also, so far so good, its still all working fine!
@destroatenmoaker (loving the name, btw xD) for me portalmmm.nl works fine, but I guess I could try that if it stops working for some reason (lets hope not.. haha)
Yup the way you write it ... I always had it . Olso i use the portalmmm and had no problems before.
I have had NO lockups since 36 hours now ( portalmmmm ) ... with no changes made to the phone. So I supose it was a long during disturbence of the HI network ( like 6 weeks for me ). Someone also send me a PM to say that HI had the problems.
I hate the fact of the bad suposrt with the helpdesk though
Ow right ok!
Well guess that explains our problem (or past problem now!). Glad it was Hi that had the problems and not our phone and also thanks to the anonymous person for clearing that up
Also, just as a side note, I dont think many Dutch people actually have a TP2? I've only seen about 2/3 people so far and trust me, I see a lot of people on one day haha
Hi everyone,
I have recently updated to 7720, but i've been using 7712 for a while
and i have noticed something in the integrated messenger,
which it doesn't keep u online, and what i mean by that you literally go OFFLINE
which makes me wonder, where is the push notifications in that ?
i want to put my phone locked in my pocket and keep receiving IMs
scenarios i have tried : Tested on wifi and 3g
Assuming that i have just booted my phone then i did
* Messaging >> Connecting >> Connected >> Check who is online
Then :
1-lock the phone, and put it a side after 5 min u check it again and it is connecting which means u were off
--OR
2-press the menu button( which puts messaging in back ground) go to any other APP (IE9 for example) then u go back to messaging either by using menu key or holding the back button, and again u see connecting
so basically if u lock the phone or not, when u put the messaging in the background it eventually disconnects you,
why ? battery saving i think
and yes, in both scenarios i had the Live messenger also running on my PC with different email and i saw my main email going OFF after a while and also stops getting the push notification(messages)
i have done some searching regarding this, and what i found is, when you put the program in background even in mango you cannot leave ur connection sockets open,even in first party app ? (integrated messenger in this case)
for 3rd party apps,what u can do is creating an agent which can run every 30 min for 20 sec, but isnt that bad ? getting an INSTANT message after 30 min ?
PS : If you stay on messaging without locking the screen nor putting it in the background, you stay connected
Please do post you opinion
Regards,
Put my phone aside for an half hour and still connected (verified by WLM showing me signed into two places and ALSO on phone - no "connecting" on mine, if I open messaging "Signed in (available)" appears on top). So it must be you, your carrier, or anything else, no problems on mine
Mine also always ONLINE on 3G, not on WIFI.
My FB chat stays online until i go offline, not sure what your doing thats making you go offline
It could be that the "phone" is disconnected but the live server isn't and if you get a im then it will push to the phone
way should the phone stay connected if it is on lock ?
you still get your push notifications.
Well i have tried and i have done so many experiments,
Some of u have pointed that my network carrier has something to do with it
but i highly doubt it, becoz i also have an iphone on same network, its fine :\
@ceesheim : i have tried that, i receive messages when i reconnect
Edit : Carrier "Etisalat" Dubai , Samsung Omnia 7
It works fine for me.
I get Facebook Chat, Facebook Notifications and WLM Notifications when the phone is locked.
Doesn't matter if I'm on Wifi or EDGE/3G.
Works fine on mine too.. Get notifications similar to txt notification..
Sent from my LG Optimus 7
I don't see anything running under background tasks. Why is that so?
Bcoz those is for 3rd party apps, and integrated messenger is.. Well integrated. Part of d system.
Sent from my LG Optimus 7
i dont see any battery life improvements in mango. why?
Isn't that good?
Sent from my LG Optimus 7
mine is doing the same thing but bear in mind lately my carrier is having 3g, until its stable i can only assume its doing the same thing loging on and off.
Confirmed, that the problem is in the service provider as i tried a different sim of another provider it worked fine,
i've been calling the company regarding this problem since two week and they are trying to convince me that there is no problem from their side its only from my phone.
seriously how crapy is that...
abukaff said:
Confirmed, that the problem is in the service provider as i tried a different sim of another provider it worked fine,
i've been calling the company regarding this problem since two week and they are trying to convince me that there is no problem from their side its only from my phone.
seriously how crapy is that...
Click to expand...
Click to collapse
Maybe your network doesn't allow constant connection to 3G and disconnects you when idle, to stop too many connections or something.
nope, no issues here get Facebook messages in the same manner as SMS.
ceesheim said:
It could be that the "phone" is disconnected but the live server isn't and if you get a im then it will push to the phone
way should the phone stay connected if it is on lock ?
you still get your push notifications.
Click to expand...
Click to collapse
the messenger works with Microsoft direct push technology.
brummiesteven said:
Maybe your network doesn't allow constant connection to 3G and disconnects you when idle, to stop too many connections or something.
Click to expand...
Click to collapse
yes it may be the cell towers.depending on the cell tower operation, some may disconnect yr data when, Idle to save on bandwidth. Too many people connected to 3g puts immense stress to the tower.
abukaff said:
Confirmed, that the problem is in the service provider as i tried a different sim of another provider it worked fine,
i've been calling the company regarding this problem since two week and they are trying to convince me that there is no problem from their side its only from my phone.
seriously how crapy is that...
Click to expand...
Click to collapse
I myself from Dubai and on Etisalat carrier. I experienced a similar issue, i've since then turned off 3G and went completely on EDGE....
Also, i turned off WIFI.....etisalat 3G service is kind of flaky in many areas however the Edge seems to run fine.....
from windows phone OS it does drops wifi on screenlock....so messenger will signout....however if you are on DATA it shud keep the connection alive...but its not a perfect world n u mite signout ...
the other service provider DU i dont like them...voice quality sux...data service slow.
Lastly, i wonder how skype in future will work since....on 3G it'll eat up data so cant make calls....but on wifi if at screen lock it drops connection then skype friends will have hard time calling me.......so wats the solution?!?
Sorry Ive got a really noob question.
But where the heck is WLM? I go into messenger and I have my facebook chat, but I have no freaking idea where WLM is for messenging? I go to a WLM contact and it just gives me an option to send email.
I have the HD2 and 7720 RTM from XBMod and Yukis update rom method.