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My DOPD - bought in China was running a chinese version of WM5.0 and I wanted to install a english version.
After upgrading my DOPOD 900 with the upgrade : Universal_Upgrade_v1.30.68_radio_1.09.0.zip I have problem.
It is really DEAD. soft reset does nothing and a hard reset only gives the option of "0" and "X" which do nothing.
the USB is no longer recognised and nothing seems to want to communicate with the Dopod. It seems the USB loader program is no longer running on the Dopod.
Has anybody any idea how I can attach to the device an install a new bootloader, or something.
I had the same issue and I have a solution. But, let me tell you my process that got me where you are.
I tried performing the update using the No_ID (or whatever) method and kept getting errors. I rebooted my PC and changed the Operator ID using the HTC64 Extended ROM Tool.
After this, I was able to use the typical installer. The flash went fine and I hard reset as instructed. From that point on, I had your exact problem.
A dead screen. I was able to redo the hard reset after pulling the battery but I would just end up with the dead (blank) screen again. ONCE, I did get it into boot loader mode where I could actually read the screen. But, of course I reset and again had a dead screen.
My solution was to revert back to a true O2 ROM. Even though I couldn't see the screen (still can't), the ROM update is proceeding as I type this. I'm at 44% of the radio ROM installed.
Hope this gives you hope!
Well, good news. I just finished the ROM update and I'm looking at the O2 boot image.
Is there any indication that the QTek ROM looks for the Carrier info to be QTek or it will fail once installed? Just wondering why I had this problem.
ARG! Reflashing with QTek ROM did the same thing. :evil:
Blank screen and all.
check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again
Thanks and another question
Well thanks for the hope. but I have tried this already with no luck, however after this message I will try again. My biggest problem is that I cant regain communication over the usb.
I would like to know how your system behaved when you plugged in your apparantely dead device. My system just says device un recognised and I cant begin a download with or without active sync.
So I cant get another rom image to download.
regards
Nick
dolebole said:
check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again
Click to expand...
Click to collapse
This was the first thing I did.
The problem is that I cannot get any communication over the USB.
The device is unrecognised on USB and after starting any ROM download it just timesout after "checking information from device" message .
Ever seen a dead USB interface like this ?
The USB PnP mgr sees the hardware but cannot establish the device type !!
Nick
@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss
ta_mobile said:
@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss
Click to expand...
Click to collapse
Why don't you guys take it to your respective service centres and get it fixed?
Even if you have to pay something, it will certainly be better than these bricks occupying table space.
Have you tried going back to an original O2 ROM? I went to 1.13.139 WWE and all is fine now.
Just to share my experience with you guys here:
I posted my problem way back during the Radio Upgrade from 1.04 to 1.06. My Dopod 900 got stuck on the splashscreen. I couldn't get my device to pass the splashscreen even after upgrading/downgrading the radio ROM back and forth two times.
Finally, I just forced my device into bootloader mode (Backlight+Reset+Power). Even after doing this, the dopod screen was completely blank (no indication of serial/usb letter on the screen). I downloaded the official O2 exec ROM and plug my device (in bootloader mode) back to the USB port. It said unrecognized port on my PC. Despite that, I reflashed my Dopod back with the NoID tool the complete O2 ROM (Radio, Main ROM & The extended). Once completed, my device regained its consciousness.
I managed to flashed back the 1.06 radio after that. And has since been upgraded 4 times (two i-mate, one Orange and the latest QTek ROM) with no problem whatsoever.
I had the exact same problem as you to guys, i tried to update it, and it wouldn't budge...
It constantly, without fail timed out... I tried everything...
As my hope started to wain, i gave it one last shot...
I took out everything, sim and sd and battery, then connect the battery back and from the bootloader menu, connected it to the pc, with usb cable...
Finally it worked!! Like normal, i was able to load any and all rom and radio updates...
Wouldn't work, from the normal working screen (which was working for a while, i later tested this out, and found out ) and also wouldn't work, from the bootloader (power+backlight+reset) with sim+flash in there....
Hope you guys have some luck.. I htink you should, because i was in the exact same boots as you guys...
It worked for me
My O2 Exec did exactly the same thing, and I spent (on and off) 24 hours trying to get the damn thing to go again - wouldnt charge either....
I too finally took out everything, SIM and sd and battery, then connect the battery back and from the bootloader menu (which I only found about from this site), connected it to the pc, with usb cable...
It worked as well - bloody brilliant. I now have the latest 02Exec Upgrade (Version 1.30.162 AKU2 Release) and all is great.
Cant believe that 2 days after logging email with O2 site, they have not responded...
Would almost kiss you guys.....
Solution for getting stuck in bootloader
http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen
Hello, i upgraded my spv m5000 via orange site. during the upgrade the setup gave me an error and went off. and now my screen of the spv m5000 is stuck on the installation screen. i.e. saying Serial on top of the screen and V1.00 at the buttom. ive tryed resetting the phone but nothing happens.
and now my battery is dead and it only charges a bit and the same screen comes up
Ive contacted orange about a month ago now and they dont know what to do as they dont understand the issue also took to the shop no help recieved.
please tell me what i have to do to get my phone up and running.
thanks
skemeone said:
Hello, i upgraded my spv m5000 via orange site. during the upgrade the setup gave me an error and went off. and now my screen of the spv m5000 is stuck on the installation screen. i.e. saying Serial on top of the screen and V1.00 at the buttom. ive tryed resetting the phone but nothing happens.
and now my battery is dead and it only charges a bit and the same screen comes up
Ive contacted orange about a month ago now and they dont know what to do as they dont understand the issue also took to the shop no help recieved.
please tell me what i have to do to get my phone up and running.
thanks
Click to expand...
Click to collapse
try racharge you batery using external charger... than put your device to boot loader mode (serial on top & bootloader version bottom) than try to flash again
cheers
indra9110
yes its already on boot loader mode and i am unable to go off it. also i am unable to charge the battery with the external adapter.
Is there any software that can be used to flash without using active sync cause it has developed its own usb connection.
its always saying serial on top and V1.00 at the buttom
thanks for quick reply.
skemeone said:
yes its already on boot loader mode and i am unable to go off it. also i am unable to charge the battery with the external adapter.
Is there any software that can be used to flash without using active sync cause it has developed its own usb connection.
its always saying serial on top and V1.00 at the buttom
thanks for quick reply.
Click to expand...
Click to collapse
as I say ... just flashing again on bootloader mode ...
cheers
indra9110
with what software
please tell me
cheers
i have retryed my upgrade software but as i do not have active sync connection i am unable to install via software. please let me know which software you are taking about.
You dont need active sync for upgrading your ROM. When the device is in bootloader (and yours obviously is ;-), connect it to a pc through the usb cable and run the upgrade utility from the orange site again. Sometimes it takes two or three times.
hello, THANKS A LOT. YOU HAVE EXPLAINED TO ME EVERYTHING THAT EVEN THE COMPANY ORANGE COULD NOT DO..,
Your da true expert in this device.
Thank you every much.
all of you that have reply thank you very much
Hello all, I have been experimenting with WM6 roms. Unfortunately, the last one I attempted to flash, was the Autrailian version for the Dopod. It screwed up my phone. All I have now is the red, green and blue bars with some info. I tried everything, soft and hard reset, remove battery, etc. I cannot escape this screen.
TRIN100
1PL-1.00
SPL-9.99.CP
The problem is that I cannot connect to active sync any more to reflash. It wont let me. I am hoping there is a solution and any help would be greatly appreciated.
Thank you in advance.
Palermitano said:
Hello all, I have been experimenting with WM6 roms. Unfortunately, the last one I attempted to flash, was the Autrailian version for the Dopod. It screwed up my phone. All I have now is the red, green and blue bars with some info. I tried everything, soft and hard reset, remove battery, etc. I cannot escape this screen.
TRIN100
1PL-1.00
SPL-9.99.CP
The problem is that I cannot connect to active sync any more to reflash. It wont let me. I am hoping there is a solution and any help would be greatly appreciated.
Thank you in advance.
Click to expand...
Click to collapse
Usually U don't need activesync for ROM flashing...
By the way, to recover your situation I read somewhere that U have to flash an original WM5 ROM from HTC before try to flash any WM6 cooked ROM.
Try also to read here ... http://forum.xda-developers.com/showthread.php?t=308691
Palermitano said:
TRIN100
1PL-1.00
SPL-9.99.CP
Click to expand...
Click to collapse
This is hard-SPL from des.
You should be able to flash almost anything by just connecting your phone and launching an update from windows xp...
edit : as Stratos74 said, you don't need active sync at all. To know il your phone is connected, juste verify that there is "USB" written on screen instead of "Serial".
Hi all i am new to all this i tried to load a newer rom on my Imate it had an error and froze did a reset and now it only comes to the 3 colour boot screen i have tried a hard reset but no luck and have downloaded the offical rom again i can get into the bootloader screen by pressing camera button and on and connect with the usb the thing is how do I load the rom the Program"RUU program" says u must have a active sync connection and it will not work in the bootloader it says usb in the left conner but active sync will not work is there any other program that doesnt use active sync to load the rom to my phone i have been reading the forum and seen similar problems all with the reply load wizardlove cant find the it all the links are broken or doesnt excest I need to get my phone running asap and if i send it in it will only be returned inn 6weeks they say I am from south africa and the guys here can be a lot of help coz the know nothing so if anybody can help me please it would be great thanks
Which is your device a G3 or G4 ? post the IPL/SPL...? of the phone to determine the version. As far as it gets to bootloaders (tricolor screen) you are safe,its just a bad flash,nothing to worry,you'll soon have it working fine.
Which rom were you trying to upgrade to ? and what exactly were you doing.First, is your phone SIM/CID unlocked,if you were trying to upgrade to a latest wm6 rom,its essential to have the phone CID unlocked
Secondly,while in bootloaders, Activesync doesn't work,you got to have a working OS on the phone to sync with activesync,but when in bootloaders and usb appears in the bottom of the screen,you can flash the rom.
Cheers!
K Jam hangs at blue screen
Hi to all,
I have a K jam more then 1 years old. Now It is giving some probem. There is no display but only light in the screen but I make call and recieve calls!.
First time when problem arised. I pressed 3 battons(2 left side and 1 up side)the screen will became perfect and when I remove the battery & reinserted, the problem arised again. When I asked some 2 to 3 mobile service mens, thay told that there is a problem with OS (By reinstalling the OS it will be repaired). I think probem is with the strip connect motherboard to the LCD, that could be cuted but service mens told no, it is problem with OS.
Where I can get the OS, WM5 is preinstalled in it.
Still it did not open the mobile. Please help me
Many Thanks for all
Srikanth.K
hellol i m facing the same problem when i start my imate k jam it does nt boot to windows n stopd on three color screen wht to do now help me plz to sort out
I feel your Pain! im in the same boat the three colour screen! all my Imate only gives
me IPL 2.16.0001 an SPL 2.16.0001 not even an OS
i downloaded wm6 from here and i followed some step of senior member of these site.now i have a problem.when i upgraded my mobile restart after booting and again restart so i am in serious problem.what can i do now.any help.
my imate k-jam ipl 1.01 and spl is 1.06
please help me
Hey help me please!!
Please brother's help me!!
I have a Diamond, and yesterday I try to upload my phone with a rom
At the moment it's load perfectly, so after the program has finished the atualization, my phone make a soft reset(normal), So when wake up, and show's me a boot screen with (TOUCHdiamond) name on the screen, he freeze!!
I can't do nothing! It's stuck!? omg! people help me to resolve this!? I try up a new rom but isn't work cause the phone don't connect with windows to change or execute other program, cause the phone are stuck on boot screen!
Please!!! HELP ME TO RESOLVE!!! PLEASE!!!!!
c ya!
thx for all
dehzincwb said:
Hey help me please!!
Please brother's help me!!
I have a Diamond, and yesterday I try to upload my phone with a rom
At the moment it's load perfectly, so after the program has finished the atualization, my phone make a soft reset(normal), So when wake up, and show's me a boot screen with (TOUCHdiamond) name on the screen, he freeze!!
I can't do nothing! It's stuck!? omg! people help me to resolve this!? I try up a new rom but isn't work cause the phone don't connect with windows to change or execute other program, cause the phone are stuck on boot screen!
Please!!! HELP ME TO RESOLVE!!! PLEASE!!!!!
c ya!
thx for all
Click to expand...
Click to collapse
Here's what you need to do:
Hold down the "Volume Down" button and press reset with the stylus. You will enter the Boot Loader. Now plug in your USB cable connecting it to you PC. On the bottom part of the screen (phone) you'll see USB. Now your PC recognizes the phone.
Start a ROM update through the RUU executable and flash your phone with a different ROM.
henk2484 said:
Here's what you need to do:
Hold down the "Volume Down" button and press reset with the stylus. You will enter the Boot Loader. Now plug in your USB cable connecting it to you PC. On the bottom part of the screen (phone) you'll see USB. Now your PC recognizes the phone.
Start a ROM update through the RUU executable and flash your phone with a different ROM.
Click to expand...
Click to collapse
thx!! really appreceate!!! thx! it's back to work! thx!!!!!
i have the same problem where my phone freezes at the boot screen, where it says touch diamond and thw orange writing in the corner. It was working fine, happened all of a sudden after i soft reset it, when the phone initally froze on an incoming call
Any suggestions?
just Change your ROM..,
hard reset is somthing i dont want to do. Is there any other option?
kerm said:
hard reset is somthing i dont want to do. Is there any other option?
Click to expand...
Click to collapse
I think not. Don't know if you have a lot of apps installed after flashing. What you could do is find a ROM that's UC2/sUC compliant. If you create a folder structure on your internal storage like this:
ROOT > Backup and Restore > CAB > CABi
Put all the cabs you want on your device in the CAB folder and all the cabs you want on internal storage in CABi folder. After flashin and initial customization you will find yourself in User Customization (UC). It will state that it found a CAB folder, choose to install. After this it will state that it found a CABi folder, install as well. This reduces the effort of installing all apps after a hard-reset. As for messages, contacts e.g. I suggest you use PPCPimBackup.
same problem, but when I launch the ruu all is ok, until it starts, it stay at 0%, then I get a message that there was a communication error
Go1den3ye said:
same problem, but when I launch the ruu all is ok, until it starts, it stay at 0%, then I get a message that there was a communication error
Click to expand...
Click to collapse
Try flashing through bootloader. Press reset with stylus while holding volume down. After you're in the bootloader plugin USB cable and start flashing.
henk2484 said:
Try flashing through bootloader. Press reset with stylus while holding volume down. After you're in the bootloader plugin USB cable and start flashing.
Click to expand...
Click to collapse
tried and didnt work. made it worst in fact :S
startet update trough bootloader, started, updated to 13% and then I was told the update didnt work with my device (or something similar, in norwegian). tried an older update, same problem... :/
when I now boot the phone I'm directly in bootloader, and with the funny message
DIAM100 65M
SPL-2.03.0000
PSOC-Diam STAGE_PVT v0x30
Upgrade ROM code error
Please try again
I might have my hand on a brick... but hope not...
edit:
ooh, news, suddenly its updating moore... after 5 tries it allways stopped at 13%, but now it up to 31% and going strong... will update..
edit2: going strong up to 33%....... wow... well its a start and Im going to try some more.
edit3; 7th time the charm it seems... 100% and all I had to do was sit REALLY still. and I actually downgraded from 2.03 to 1.93 or something... should note that on this point I have tried flashing it with the original 2.03 and 1.93 every other time...
edit4; aaaaand we're back at the TOUCH Diamond screen.
edit5; aaaand after a failed flash to wm 6.5 (stopped/didnt start at 0%)... the phone started... This MIGHT be a clue that I should NOT try to get wm6.5 to run... but that wont stop me
I dont know if anyone else will have the same problems, but atleast this was my way to the resolution
Go1den3ye said:
tried and didnt work. made it worst in fact :S
startet update trough bootloader, started, updated to 13% and then I was told the update didnt work with my device (or something similar, in norwegian). tried an older update, same problem... :/
when I now boot the phone I'm directly in bootloader, and with the funny message
DIAM100 65M
SPL-2.03.0000
PSOC-Diam STAGE_PVT v0x30
Upgrade ROM code error
Please try again
I might have my hand on a brick... but hope not...
edit:
ooh, news, suddenly its updating moore... after 5 tries it allways stopped at 13%, but now it up to 31% and going strong... will update..
edit2: going strong up to 33%....... wow... well its a start and Im going to try some more.
edit3; 7th time the charm it seems... 100% and all I had to do was sit REALLY still. and I actually downgraded from 2.03 to 1.93 or something... should note that on this point I have tried flashing it with the original 2.03 and 1.93 every other time...
edit4; aaaaand we're back at the TOUCH Diamond screen.
edit5; aaaand after a failed flash to wm 6.5 (stopped/didnt start at 0%)... the phone started... This MIGHT be a clue that I should NOT try to get wm6.5 to run... but that wont stop me
I dont know if anyone else will have the same problems, but atleast this was my way to the resolution
Click to expand...
Click to collapse
Before you try to flash anything other then a stock ROM, I suggest you take a look at this thread: http://forum.xda-developers.com/showthread.php?t=416211
You need to have Hard-SPL flashed before flashing any custom ROM. My advice would be to use this one: http://forum.xda-developers.com/attachment.php?attachmentid=93362&d=1213719705
cool, will try that one. thnx
On My New Diamond having 1.37 Asian HTC ROM i Flashed 1.93 Asian HTC ROM. It flashed successfully then after installing some programs i have done the soft reset after that It hangs on Operator (Airtel) Logo and my phone doesn't start. I have not installed
any Hard SPL.
I have done Vol.Down + Softreset button but nothing appears on screen.
I tried to Hard Reset but nothing Happens
plz plz help me
dalco said:
On My New Diamond having 1.37 Asian HTC ROM i Flashed 1.93 Asian HTC ROM. It flashed successfully then after installing some programs i have done the soft reset after that It hangs on Operator (Airtel) Logo and my phone doesn't start. I have not installed
any Hard SPL.
I have done Vol.Down + Softreset button but nothing appears on screen.
I tried to Hard Reset but nothing Happens
plz plz help me
Click to expand...
Click to collapse
Did you hold the volume down button while pressing reset? After pressing reset you should keep holding the volume down button until the tri-color bootscreen appears.