I just received my O2 Exec, and upgraded the ROM to the latest off the O2 Site. When prompted, I disconnected the device from the computer and did the reset. (Two soft keys plus reset button). The screen comes up and prompts to press "0" to load factory defaults. I press "0", and a message briefly appears...."clearing". Screen then goes blank.
I then tried to put it into bootloader mode, with no luck.
What can I do?
check
check to see if there is a faint "serial" written on the to of the blank screen (very faint can barely see it)
if so .... you are in bootloader mode
dhob187 said:
check to see if there is a faint "serial" written on the to of the blank screen (very faint can barely see it)
if so .... you are in bootloader mode
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Click to collapse
I checked a few times in very good light. The screen is blank.
Is there nobody that can help me? Please my new phone is dead. What can I try?
What I have already tried:
1. Will not go into boodloader mode.
2. When I do a hard reset, the screen show up, but does not continue to splash screen.
If it is going into a hard reset it should go into bootloader mode no problems. Hold down the power, backlight key and the reset button for about 3 seconds. Sometimes it doesn't enter bootloader with just a quick press.
When you have done this try re-flashing with a freshly downloaded copy off the FTP or somewhere else.
Related
Hi folks,
Can anyone help me?
I was using BSB 6.5L WM6.5 on my Diamond and i had some problems with that.
Mainly, my Diamond was "hard reseting" the manufactures settings everytime i turned it on.
So i decided to downgrade it to WM 6.1
At this point i started to have serious issues.
I installed Rom 1.93xx and just after the uptade, my Diamond froze in the first black screen (Touch Diamond and radio/Rom version).
Even if i do the hard reset, it freezes again in the boot screen.?
So, how could i go back to the Rom i was using before or install another one?
My Diamond is useless now... Hope someone can help me.
Thanks
should've used search, this is also a wrong forum for this topic.
with that said, power off the phone, press and hold power, volume down and reset until you see the tri-colour bootloader screen, connect the phone to your PC, you should be able to flash at this point.
do report back.
Japex said:
Hi folks,
Can anyone help me?
I was using BSB 6.5L WM6.5 on my Diamond and i had some problems with that.
Mainly, my Diamond was "hard reseting" the manufactures settings everytime i turned it on.
So i decided to downgrade it to WM 6.1
At this point i started to have serious issues.
I installed Rom 1.93xx and just after the uptade, my Diamond froze in the first black screen (Touch Diamond and radio/Rom version).
Even if i do the hard reset, it freezes again in the boot screen.?
So, how could i go back to the Rom i was using before or install another one?
My Diamond is useless now... Hope someone can help me.
Thanks
Click to expand...
Click to collapse
What technote said is incorrect, doing that will just cause it to try and read from the Internal Storage, what you want to do is what I did when I had the exact same problem;
With the phone on the frozen screen - make sure the USB cable is DISconnected, open ActiveSync/WMDC on the PC and in connection settings, disable USB connections. Now press the red reset button on the phone and as the phone is turning on (before it vibrates - 'touch Diamond' splash), you need to press Volume Down once, don't hold it. Just press it once. Now plug the USB cable in when the tri color screen appears, and Serial should be written near the bottom. Renable USB connections in ActiveSync/WMDC and then flash a ROM. All should work.
Thanks...
It worked flawlessly....
incredulous said:
What technote said is incorrect, doing that will just cause it to try and read from the Internal Storage, what you want to do is what I did when I had the exact same problem;
With the phone on the frozen screen - make sure the USB cable is DISconnected, open ActiveSync/WMDC on the PC and in connection settings, disable USB connections. Now press the red reset button on the phone and as the phone is turning on (before it vibrates - 'touch Diamond' splash), you need to press Volume Down once, don't hold it. Just press it once. Now plug the USB cable in when the tri color screen appears, and Serial should be written near the bottom. Renable USB connections in ActiveSync/WMDC and then flash a ROM. All should work.
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When i do this, it still keeps going to the splash. I reset, press vol down, and it continues to go to the splash. If i do it the other mentioned way, power, reset, vol down i get to the tri colour screen.
how to enter in bootloader = press volume down and reset simultaneous !
link
Hi all,
I have a HTC P3300 phone, it was freezing, soi decided to do a hard reset, by pressing the two button and the pwr button - i get the screen where i can see the screen stating that the Phone wil be reset to the manufactures default, and whn i press the send button - there is an error " format Failed" and then the phone boots and i see a gree bar'd line with the :SPL" and the "IPL" numbers displayed on the screen , and then the phone switches off , the phone when plugged into a pwr socket has the charging light "orange" that comes on/off at intervals, i have tried to flash the phone using the flash utility but no luck, i have also tried to press the Rest button with the camera button "still no luck"
- I have tried to replace the phones battery - still nogo,
cold sme one help me on this in a step by step procedure ( and the links if i have to download any file)
Hi there
I have succesfully installed some different romes, and i did the preformed Hard SPL.
but then i downloaded jackos s2 rom, witch contained a folder named Recommended tool (task29). I thourght, if it's recommended, why not. But after the successful installation. it tried to reboot, but it does not go further than the first htc intro / loading screen.
I have read other similair problems, where thay, press the volume button and power, and then enter bootloader, but i doesnt seem to work with me, also. thay do it while the phone is off... as soon as i put the battery in, it starts.
But i am able to do a hard reset, with power button+call+hangup+reset. But it leads to no good.
Can i buy an SD card, and do some magic there, without needing to pull down bootloader, or is it bricket?
hope you can help
I accually just tried entering the bootloade, by holding the buttons down while inserting the battery, that worked, i guess i can find my way from here.
In the Task29 instructions (the thread is pinned to the top of the ROM Development forum) it says:
When phone boots to "Touch Pro 2" screen (or whatever your splash screen happens to be), I hold down the volume down button while hitting the reset button
Where it says "reset button" I think he means the soft reset button (that you press with the stylus) under the battery cover, not the power button (which to me is not a "reset button" - but its a matter of semantics and I can see the confusion). The combination of volume down and power button (on top of phone) only works when the phone is off, which of course does not apply in this case. Holding down the Volume Down button while hitting the soft reset works, and this is what I have done for the past upteenth ROM flashes. Although I think the first time I flashed a custom ROM, I got confused and pulled the battery like you did. Pulling the battery works. But the soft reset button does the same thing, and according to some, is safer.
Hello There!
I have a desire without root access and i have the problem with the white htc screen with the logo... i got it after i tried to install an OTA update yesterday night (i dont remember exactly the version no.)... i tapped on install, phone rebooted and now i s*cked up with the logo... okay, i tried to remove and back the battery, still the same... after that i tried without sim, without memcard nothing happened... after that i tried hard reset with vol.down+pow, erease all data nothing happened... wtf, is it bricked by an official update?! its non-contract phone.
please if you can, help me.
Roland
Run the official RUU manually while your phone is connected via your PC.
You should be able to download it from here via shipped-roms.com
EDIT: Ah.. just read what you mentioned about it being stuck in a bootloop.
Once you download the RUU, like to your Desktop, power off your phone (pull out the battery, and put it back in) (this will switch off your phone)
Hold volume down button. and while holding it press the power button. When the white screen (Bootloader) appears that means you are on the right track (if it doesnt, do the same thing again, power off your phone, and try again)
Now plug in your phone to your pc. (With usb cable) and on the phone it should say HBOOT USB PLUG (white letters with blue background behind the letters)
Press Power button again. Just a short press)
Now there should be "FASTBOOT USB" (white letters with red background behind the letters)
Don't touch the phone anymore
On your PC, start the file you downloaded, and follow the on screen instructions. This installation will take some time, like 15minutes.
thanks for the help, it worked well! after installing the official rom it is booting again. Thanks!
hrace said:
thanks for the help, it worked well! after installing the official rom it is booting again. Thanks!
Click to expand...
Click to collapse
Ok, no problem. Thanks for the response.
I have same problem but when i run the update it completes but goes back to the htc screen and stays there.
I have problem with my Moto 360. I cannot factory reset my Moto 360. When I select factory reset and then confirm on green button it only shuts down,does NOT reset it self to factory default. How do I hard reset it via Home button or bootloader?
Anyone?
What is your battery level when resetting? I found mine had to be 80% or more for a reset.
I do have the same problem
Even while the battery is fully charged. Was in touch with motorola support and they say that I do have to RMA my watch ... I hope that there is also another way ...
I have the same problem!!!
A fix/solution to factory resetting the moto 360
stefan063 said:
I have problem with my Moto 360. I cannot factory reset my Moto 360. When I select factory reset and then confirm on green button it only shuts down,does NOT reset it self to factory default. How do I hard reset it via Home button or bootloader?
Click to expand...
Click to collapse
Hi, this is my first post, so please bare with me. I had the same issue. I would attempt to factory reset using the option in the settings on the watch. The watch would showed a shutting down message and then restarted. However, it would usually either get stuck on the "M" screen and require a hard reset (holding down physical button for 25 seconds) or require me to place on charger and attempt to turn on again. (sometimes it would even be caught in a constant reboot sequence).
I did find a way though to factory reset the device. I enabled the lock screen option which is in the regular watch settings menu. Once I enabled a password pattern, I locked the device (again an option in settings). Then I attempted to unlock the device. After 3 attempts I was timed out (not sure how long, maybe a few minutes). Then I tried 3 more wrong password patterns, again timed out. I tried another 3 attempts, and now (after a total of 9 tries), the device asked me if I wanted to factory reset. I clicked yes and it restarted. When it turned on the device was factory reset!
A couple notes, I tried this twice. The first time it worked and restarted and was factory reset, no issue. The second time I tried this (a few days later), the device froze on the restart sequence, but after a physical hard reset (hold button for 25 seconds) it restarted and was actually factory reset.
Hopefully this helps. Let me know if it works for you as well. The watch also seems to work better after a factory reset, but I guess that's true with most devices.
Cheers!
I have exactly the same problem and lock screen trick does not work for me.
Every time I try to do the factory reset the watch just turns off. No reset.
My ultimate problem is that I have changed phones and now I can not connect the watch to any of them.
-------
Update:
After many tries I was able to do factory reset. So keep trying folks
i had to charge device 50+ and it factory resetted after reboot
moto 360 2nd gen stuck on start up screen
I have a similar problema but happened after the last update, and haven´t been able to hard reset since it only shows the boot mode option on Normal Powerup. Ideas anyone? Is there a physical way of hard resetting the wathc beside the button?
I had the same problem but was able to revert back to a TWRP backup that remembered my watch, then after turning on the watch wi-fi and trying a few more times, power cycling the watch, etc it finally reset while on the charger about about 75% charge. YAY now its connected and updating ... seems to have worked
Same here, the solution was :
( https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/100827/p/2815,9141)
If the device is updated to Android Wear 6.0, follow these external reset instructions:
Power off the watch by holding the Power key for more than 15 seconds.
With device off, press and hold Power key. Hold the Power key until the watch vibrates 3 times. This takes about 5 seconds. ( WORKED ONLY WHILE THE WATCH WAS ON THE DOCK)
A black and white text screen will display Bootloader Version: 954 (if it displays anything below that, those instructions do not apply to your device).
Boot of this screen should show: Boot Mode: Normal Mode.
Press the Power key to cycle the boot mode until it shows: Boot Mode Recover Mode.
Press the Power key for about 1 second to boot into Recovery Mode.
Device will boot in recovery mode with the image of an android on its back.
Swipe up or down on the screen to see Recovery Mode UI and swipe left to select it.
Swipe down to find Wipe Data/factory Reset option and swipe left to select the option.
Swipe down to Yes and swipe left to select it.
The UI will show Wiping Data Screen.
The device will come back to recovery mode UI.
Swipe left to select the Reboot option.
Factory reset unavailable - this worked for me
I have a MOTO 360 first edition, and the only settings option it showed was a combined unpair from bluetooth and factory reset option. It didn't work.
Note: I did charge the watch full before attempting this form of reset. Thanks, leothelionman!
leothelionman said:
Hi, this is my first post, so please bare with me. I had the same issue. I would attempt to factory reset using the option in the settings on the watch. The watch would showed a shutting down message and then restarted. However, it would usually either get stuck on the "M" screen and require a hard reset (holding down physical button for 25 seconds) or require me to place on charger and attempt to turn on again. (sometimes it would even be caught in a constant reboot sequence).
I did find a way though to factory reset the device. I enabled the lock screen option which is in the regular watch settings menu. Once I enabled a password pattern, I locked the device (again an option in settings). Then I attempted to unlock the device. After 3 attempts I was timed out (not sure how long, maybe a few minutes). Then I tried 3 more wrong password patterns, again timed out. I tried another 3 attempts, and now (after a total of 9 tries), the device asked me if I wanted to factory reset. I clicked yes and it restarted. When it turned on the device was factory reset!
A couple notes, I tried this twice. The first time it worked and restarted and was factory reset, no issue. The second time I tried this (a few days later), the device froze on the restart sequence, but after a physical hard reset (hold button for 25 seconds) it restarted and was actually factory reset.
Hopefully this helps. Let me know if it works for you as well. The watch also seems to work better after a factory reset, but I guess that's true with most devices.
Cheers!
Click to expand...
Click to collapse
I can't swipe up or down in recovery mode any options?
I had to power down using the settings menu, the 25 second hold didn't work. Keeping it on the dock, I pressed the button until it vibrated once, then twice. To select recovery mode, I clicked the button once, then held it down until I saw the Moto logo. After that, I could follow the on-screen instructions to select factory reset.
SAMVREMIX said:
I can't swipe up or down in recovery mode any options?
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Click to collapse
Same here. I can't swipe up or down.
salmankhawar said:
Same here. I can't swipe up or down.
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Click to collapse
Make sure you swipe up and down using two fingers not one
SAMVREMIX said:
Make sure you swipe up and down using two fingers not one
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Click to collapse
Thank you so much. Done.
I was having battery issues I hope it fixes that now!
Thanks!!
Chayax said:
Same here, the solution was :
( https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/100827/p/2815,9141)
If the device is updated to Android Wear 6.0, follow these external reset instructions:
Power off the watch by holding the Power key for more than 15 seconds.
With device off, press and hold Power key. Hold the Power key until the watch vibrates 3 times. This takes about 5 seconds. ( WORKED ONLY WHILE THE WATCH WAS ON THE DOCK)
A black and white text screen will display Bootloader Version: 954 (if it displays anything below that, those instructions do not apply to your device).
Boot of this screen should show: Boot Mode: Normal Mode.
Press the Power key to cycle the boot mode until it shows: Boot Mode Recover Mode.
Press the Power key for about 1 second to boot into Recovery Mode.
Device will boot in recovery mode with the image of an android on its back.
Swipe up or down on the screen to see Recovery Mode UI and swipe left to select it.
Swipe down to find Wipe Data/factory Reset option and swipe left to select the option.
Swipe down to Yes and swipe left to select it.
The UI will show Wiping Data Screen.
The device will come back to recovery mode UI.
Swipe left to select the Reboot option.
Click to expand...
Click to collapse
It worked flawlessly on my Moto 360, thanks!
SAMVREMIX said:
Make sure you swipe up and down using two fingers not one
Click to expand...
Click to collapse
thank you it worked using 2 fingers.