Problems with Internet connections (XDA Orbit) - P3300, MDA Compact III General

Hi guys,
Got my Artemis (in the form of an XDA Orbit, UK) a few weeks ago. Everything was fine until a few days ago. These are my possible Internet connections:
1) ActiveSync
2) WLAN
3) GPRS
(and I'd use them in that order too).
However, everything stopped working - even when #1 or #2 were connected, it'd always try to bring a GPRS session up when I tried accessing something requiring an Internet connection (eg. QuickGPS, IE), and not provide a data connection either.
Has anyone else had a similar problem or know what the cause is? I've been through all the screens/etc, but can't find anything that would explain the problem.
TIA,
G

Related

MDA III - Newbie Set-Up Confusion (MSN Messenger)

Hi,
picked up a shiny new MDA III yesterday afternoon having switched providers - number transfer in progress - so I'm new to both the handset and the provider.
Managed to get the unit hooked up to my home WiFi network pertty simply etc and got the Active Sync sorted etc.... other than the fact the GRPS isn't configured out of the box, I've got a single major bugbear to sort.
That is that I don't seem to be able to get MSN Messenger to connect.
It's exhibiting exactly the same symptoms suggested here.... http://support.microsoft.com/default.aspx?scid=kb;en-us;832515
... but obviously the refers to a previous OS version ?
So, either I have something to fix or unlock in the set-up, the port is blocked on the handset (works fine on my laptop on the same WiFi through the same firewall) ?
Had a search through the forums, but to no avail. Can anyone help me on this ?
Are there any recommended patches/fixes I should have installed straight from the off ?
Thanks in advance !
Matt
OK, just so you you don't think I'm totally clueless, from what I've just been reading in the T-Mobile online manual, I have to have the GPRS connection open to connect to Messenger.
Is this right ? Surely if I have a active WiFi connection is should be able to connect using that, right ? Will it connect via GPRS and then pass it over to WiFi ?
I'll have to check it when I get home to see if I can resolve it in that way.
Any other tips gratefully received !
Matt
I'm using Messenger with a CSD (GSM) connection because it's part of my allowance. Sorry but I haven't tried WiFi yet.
I'm having the same problem.
MSN Messenger works fine using GPRS but fails to login using my Wifi connection.
What's even weirder is that it works ok when docked (ActiveSync)!!!
I'm using MDA III on T-Mobile (UK)
Anyone got any ideas?
I've tried replicating this issue, but on my XDA IIs over WiFi, it connects to messenger no problem... it doesn't even try to initiate a GPRS connection first. I can only assume that the MDA III is configured slightly differently out of the box.
As a thought, you might want to double-check Connection Manager and see which type of connection is set for programs that automatically connect to the internet
Ok, home and finished doing the set-up.
I've found no way of using MSN by any other protocol than GPRS. If you are WiFi atached and attempt to use MSN, then it will drop the WiFi connection and instead pick up GPRS. And obviously you're on for .075p per kb... which might be the real answer in why T-Mobile have set-up the device in this way.
The 'programs that automatically connect to the internet' doesn't seem to allow you to select WiFi as the default connection, only the range of GSM/GPRS options and the 'My Work' one.
Should I use the 'My Work' VPN option and set that up to use WiFi ?
If anyonebody has got any tips on how to set or hack this... seems there are a few of us that might benefit !
Just out of curiosity: if you go into your WiFi manager, have you specifically told the device that the WiFi card in your MDA III connects you to "The Internet"?
I can't recall whether that was the default setting before I set up my wireless network connection on my IIs... it seems like such a no-brainer, but it could assume that your WiFi connection is to a work network etc.
I'm at work and it 's at home.... but I'm adamant that that it knows that the WiFi connection connects to the Intanet. As you say, I think that it is the default setting
However, I will check !
Any other MDA III owners shed any light on this ?

XDA IIs Wifi and lockups

Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
I have no problem at all with Netgear router. Try changing the connection speed setting in the router to the "b" mode only. Hopefully this can solve your problem.
No problems here either I'm afraid. I'm using a Draytek Vigor 2600VG at home and at work there are two of us with XDA IIs using a Linksys BEFDSR41W wireless router and no problems there either.
Sorry! :-(
Try a hard reset (gulp!) and see if you still have problems (Without anything else installed that might be inteferring) otherwise might be a faulty unit perhaps.
--Neil
I second what xanth said, I had the problem where wifi would not turn on, so I hard reset and installed each software back individually the problem was Calligrapher 7.3 did not like being in Storage or Storage Card only in Main memory (go figure)
efjay said:
Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
Click to expand...
Click to collapse
I use the XDA IIs on a variety of wireless networks and experience problems with an alarming regularity. The most annoying is the fact that the top bar seems to loose functionality, when using wireless!!
I will actually add that I do seem to have problem with the "range" of WiFi.
I need to do more testing, but it doesn't seem to be more than 20m or so before have communication issues/timing out :-( Will have to find out what our walls are made of!!!
I have problems connecting sometimes. I regularly use three routers, Draytek, Buffalo and Belkin. The only time that it locks up is when using skype. The skype problem is a known issue with no cure.
Nigel
I am having a problem where my Siemens SX66 will loose connection to my Microsoft MN700 wireless AP on occasion. -It simply appears as if the Wifi radio shuts itself off.
Weird.....
Wifi has never worked for me. It simply doesn't work in the way nature intended.
The main problem (as far as I can tell) seems to be that it cannot get DNS or IP configuration settings from my router (Belkin 7630) automatically.
It can connect to my wireless network without any hassle, but that's about it. If I enter DNS and IP settings manually it works fine. But this is unworkable if you want to connect to another wireless network.
If I can't sort this out by next week I'm going to sell the unit on eBay. It's been nothing but a pain since I mistakenly bought it in December.
Wifi is a nightmare on this device! I'm going back to Nokia.
I am going to do a hard reset and test to see if i still get any freezes. Anyone know of any software i can use to backup my text messages?
WiFi
Hi guys,
Haven't had too many issues with WiFi over here - standard O2 Asia ROM (with the BT 3500 update).
I'm running a Netgear WG602 @ home with 64bit WEP and a Dlink AP2100 @ work with WPA-PSK. No connectivity problems at either location, both DHCP. It does however take a few minutes to connect, but this is on the odd occasion.
The only frustrating thing with the WiFi is that I have to soft-reset often to turn Wi-Fi on - any ideas? Hopefully O2 will fix this in the next ROM. Other than that, I've had the Nokia 9500, P900/800 and this is by far the best device for the power user.
Just me 2c!
Cheers
cK
Wifi is on all the time on my device, sometimes when I switch the device on while within range of an AP it does not connect. Often switching wifi off and then onn again causes it to connect. If this does not work then I can often go into the network dialogue section, and see the network marked as 'availble' but not connected (why it sometimes does not auto connect I dont know). Tapping connect usually cures. If that does not work then I too need to soft reset.
I hope like you that they fix this cause its damned anoying. I will be interested to see what the Benq P50 is like when its released. I shall get one from expansys to test and ship it back within the 7 days.
Nigel
As for those having problems with specific access points. It is not nessesarily the fault of the blue angel. It seems to me that none of the manufacturers of wireless kit understand the term 'standard' they all seem to have their own take on it, which is why kit from different manufacturers refuses to talk to each other. I am of the opinion that they do it in purpose to lock you into using their client cards with their AP's !!
Try it with some non Belkin kit and see what happens.
Nigel
Well i tried a hard reset and didnt install any apps and tried connecting to wifi again and still got a lockup and loss of connectivity. Im going to swap the router for another make and see what happens
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
XDA IIi and wifi
I just bought one of these and can't get it connected. I have a netgear wg602 access point. When I finally figured out how to set the IP manually (the 02 xda tech support said it can't be done - maybe they're right ;-)
I now have it saying it's connected, with right IP address. My DNS and gateway are set up for the wireless adapter in network adapters. The signal is average. The XDA says wifi is connected. The access point even says it's authenticated and associated - same as my other stations.
Only problem is, internet explorer doesn't find any web pages - says "The page you are looking for cannot be found" (works fine through GPRS)
Also, terminal services times out trying to connect to an internal IP address (to eliminate DNS as a problem)
So, anyone know how I troubleshoot network problems - it looks like a TCP/IP issue? Can't find ping or arp etc. I've also tried an IP address that I know works on the network.
thanks for any help
Dave
Hi
For ping, ipconfig and stuff, head to http://www.cam.com/windowsce.html
I have had multiple issues trying to get wifi working reliably. It still fails now, but there are a few tricks to get it working again. Most of my wifi issues have been due to regular use of three AP's [email protected] and [email protected] along with GPRS and VPN.
To start with I suggest setting all the ****e in connections (internet and home network to 'My ISP' then goto your wifi setup, network adapters, and tell it that the wireless card connects to the internet. Now, tap ok, and goto tools, network cards, tap the active connection (it must already be connected) and ensure that its set to internet.
Next soft reset the thing, and wait for it to connect to yr wifi. Now, use the ipconfig tool and ping tool from the above site to check that all is OK. Check that its got the default gateway right and a sensible LAN IP.
I have found on occasion that I can be connected via wifi, but that the device is still trying to talk using an old IP allocated by gprs which means nothing to my lan! IPconfig will show if all is OK.
Whoever wrote the whole of the networking system (and its terrible gui's) on windows mobile wants shooting. I usually have 2 VPN profiles setup under my work network. If I leave it set to that, and use wifi from my lan to connect to the internet all is fine. However if I try and access a local server, the damned thing starts trying to connect a vpn (it aint inteligent enough to work out that the IP I asked it to connect to is local).
I have been trying to find a setting for all this networking rubbish that allows me to do *everything* without reconfiguring each time - to no avail.
Another thing to note is that you cant send/receive MMS messages while wifi is connected (more stupidity), it tries to connect to the MMS server using the wifi connection, and the telco blocks it cause it wants to charge you for sending MMS over GPRS. Only solution is to disconnect wifi, send MMS then reconnect wifi!!!
Nigel
No problems with WiFi for me
Hmm I'm using an O2 Asia Rom as well.. and my wifi manager seems to automatically create "settings" for each AP it detects and I seem to have no problems connecting at all... been using WiFi around my house since the first day i got it..
i am using a Linksys Wireless 802.11b router..
btw I am new here.. finally able to register!
How's everybody doing?
Cannot turn off IEEE 802.1x
Has anyone had problems unchecking the 'IEEE 802.1x netwrok access control' checkbox???
I uncheck it, but then when I go back to the screen (click on the connection | then select 802.1x tab at the bottom) it has checked itself again!
The XDA IIs does not save the setting - it just keeps re checking itself 02 help have been no use - they sent me an instruction manual and it even says in one of the step 'uncheck IEEE check box'
Im am using a netgear wirelesss router and have also tried on a d-link
Sugestions - is anyone else having this problem??

WiFi problems

Hello.
I've got a rather anoying problem
I can't set up my device to automaticly choose to use wifi for programs that accesses the internet.
This causes the phone to enable an gprs connection every time i try to access the internet instead.
I have sucsessfully set ut the phone to connect to my wifi network and the communication works (skype runs)
In troubleshooting on HTC webpage you can find these instructions:
On your handset, 1. Click start > settings > connctions > connections > Advanced >Select Networks: Programs that automatically connect to the Internet should connect using: "Internet".
My problem is that the option "internet" dosent exixt in the menu, can i have missed something in the setup?
Are you by nay chance using an O2 orbit? If so this is a 'feature' that O2 have introduced to make themselves richer. Check out the other posts on this subject
strongp said:
Are you by nay chance using an O2 orbit? If so this is a 'feature' that O2 have introduced to make themselves richer. Check out the other posts on this subject
Click to expand...
Click to collapse
So what is the best way to get around it??? Another program to help us disable their "feature" and allow us to access the setting we need???
strongp said:
Are you by nay chance using an O2 orbit? If so this is a 'feature' that O2 have introduced to make themselves richer. Check out the other posts on this subject
Click to expand...
Click to collapse
I've got an orbit and can use the internet, email and anything that needs to access the internet via connecting to my wifi router?
I doesn't access the gprs.
NickR said:
I've got an orbit and can use the internet, email and anything that needs to access the internet via connecting to my wifi router?
I doesn't access the gprs.
Click to expand...
Click to collapse
i hve an orbit but sicne i opeend the box i shoved in my t-mobile sim
..
if it is activted how is gprs being used now with another sim??
NickR said:
I've got an orbit and can use the internet, email and anything that needs to access the internet via connecting to my wifi router?
I doesn't access the gprs.
Click to expand...
Click to collapse
Stupid question I guess but how do you know for definite that it is not connecting via gprs???
wombat45 said:
Stupid question I guess but how do you know for definite that it is not connecting via gprs???
Click to expand...
Click to collapse
a message comes up at the top of the screen saying connecting : o2 Active
If you have wifi on as well they both appear in the connectivity list.
Cheers
NICK
I prefer wifi to GPRS
I've the same problem. No answers for me in the rest of the threads. I can't select mi wifi connections without ti disable the GPRS connection.
HTC P3300 rom movistar Spain
Hi,
First post here.
I experienced similar problems just like you. What I did was to ring up O2 and asked them to disable GPRS on my line because my XDA Orbit was defaulting to GPRS connection whenever I tried to connect to the Internet using WiFi. I told them that I was very unhappy about it. Needless to say, they promptly disabled it.
After this, I saw an X on the title bar, where the GPRS connection used to show up (next to the signal strength).
I no longer have the default GPRS connection whenever I try to access the Internet via WiFi. This means that I can now surf the Internet from my PDA without having to incur any data charge.
kiwi992.
Well I have no problems, it all works as it should, the programs use the connection already established or connects to GPRS. If it is plugged in on USB it uses that. If you make a Wi-Fi connection it uses that. If you don't make either of those it connects to GPRS. But it won't look to make a Wi-Fi connection first. None of my devices have done that, not just the Orbit.
aloisia said:
I've the same problem. No answers for me in the rest of the threads. I can't select mi wifi connections without ti disable the GPRS connection.
HTC P3300 rom movistar Spain
Click to expand...
Click to collapse
That is done on purpose as a security measure, you can not have two simultaneous connections (except if your using the phone as a modem when you can have USB & GPRS.)
Hi, Maskedmaraudore. Thanks for your answer. For me the problem isn't it: often I've both connections simultaneously (I supose, both are connected but only one is working and carrying out data, it's clair).
Problem is: with both active connections (wifi correctly started and GPRS available), but no sessions initiated, I run any program having an automatic connection to internet (explorer, outlook,...), and the device starts a GPRS connection without use the current, and able, wireless connection. Why I must pay with GPRS having my home wifi active???
I've the program "NO GPRS", that I found in this forum, I think, but not always I remember to use it: I only want that HTC choice wifi if it's available.
Thanks,

GPRS - intermittent problem

Using an O2 XDA Orbit - flashed with the WM6 ROM posted in the other sub-forum.
Although it's configured for GPRS and this works ok (push-email, web browsing etc) it seems to 'lose' the connection on a daily basis requiring a soft-reset in order to bring it back.
No programs stop working, still get the big G symbol, but if I say launch Internet Explorer to try & restart GPRS it just sits there saying connecting ....
My guess is something needs to be 'tweaked' to ensure that I don't lose the connection ... any ideas ?
Cheers
Mark

WM5 Wireless Modem for WM6?

Saw some earlier posts on this but haven't seen where anyone has figured out how to get the old WM5 wireless modem on WM6. Has that been done? For my applicaiton the new internet sharing simply won't work - or I haven't figured out how to get it to work anyway. I can connect to internet sharing just fine. I can get on the web and all works. However I have a tunnel application for my job that I need to use through the cell phone connection. When I start this applicaiton, the PC gives me the blue screen of death. It is repeatable. Doesn't happen with the WM5 wireless modem connection or any other connection to the internet I have ever tried - just this new internet sharing thing on WM6. I actually use the USB link so it isn't a bluetooth issue. Just something in the internet sharing that blows my PC up. Any thoughts would be appreciated - or a method to install the wirless modem on WM6. I'm using the standard ATT upgrade ROM - stock model.
Thanks.

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