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I have a qtek 2020 with v1.52 rom. I downloaded the new Italian rom (1.72.04ITA) from www.windowsmobile.it and I tried to upgrade it.
After erasing internal rom the upgrade process stopped with a fault message:
Error 112: ce rom update error
Now the display is dark. I can read “serial” or “USB” on it.
What’s happened?
I tried again 10 times but nothing.
It seems that connection between pc and qtek wasn’t correctly established. This because the little activesync icon (bottom right) is now always gray, never green.
Help me please!
Hm...
When OS is not started, PC ActiveSync cannot connect to your device, i think this is indeed...
But open Windows Task Manager and kill process wcescomm.exe (this is that tray icon of ActiveSync) and try to run update again...
HTH
> open Windows Task Manager and kill process
> wcescomm.exe and try to run update again
I tried but nothing.
I also tried to execute XDAtools but I recieved the following message:
Cannot execute the remote communication program.
Please make sure that USB/Serial cable is properly connected.
What can I do?
Does your device changes the screen from "Serial... blablabla..." to "USB... blablabla..." when you put it into cradle?
If so, what update writes when you try to run it (after putting device into cradle and killing activesync)?
> Does your device changes the screen from
> "Serial... blablabla..." to "USB... blablabla..."
> when you put it into cradle?
Exactly
> If so, what update writes when you try to run it
> (after putting device into cradle and killing ActiveSync)?
I can read following messages:
* Message 1 *
Cheking info on your pocket pc. Please don’t disconnect.
-----------------------------
* Message 2 *
Your pocket pc software is about to be update from:
Device CE image version: (now this is blank, the first time I attempted the upgrade was 1.52.00ITA)
Device CE extended image version: (now is blank, first time was 1.52.93)
Device Radio image version: (now is blank, first time was 1.06.1)
To
CE image version : 1.72.04
Extended image version: 1.72.128
Radio image version: 1.14.00
-----------------------------
* Message 3 *
The current software is being erased
Stage1: erasing ROM. Please wait
(But bar will stay at 0%)
-----------------------------
* Message 4 *
(After 2 minutes)
Error 112: ce rom update error
Any ideas?
Stupid question, but do you have pluged charger to cradle? I assume that so...
On other hand, I searched through this forum and found this links:
http://forum.xda-developers.com/viewtopic.php?t=10333
http://forum.xda-developers.com/viewtopic.php?t=8835
HTH
I tried, but nothing.
Anyway thank you for your reply
Hm... I was solving this issue yesterday and try to download update again (some corruption may come when update is downloaded) and flash it again...
I did it. I downloaded and tried also other international rom version, but nothing to do.
I’m going to call the costumer service ...
This is strange... :evil:
Unhappy, we are so far from each other... I want to help you...
Do you by chance have your cradle plugged into a USB hub? There have been many reports of problems in this configuration.
If so, try it with the QTek cradle plugged directly into the computer.
If not, a call to the service center may well be in order.
> we are so far from each other...
> I want to help you
You are very kind. But I live in Rome ...
> have your cradle plugged into a USB hub?
No, it is plugged directly into pc
Service center seems to be the only chance
:roll:
Me too..
Hi!
Just experienced the exact same thing :-(
I hate it!
I has done it one time before, and then I had to send it in to be repared. I dont know what they do, but I got it back working again.
But now when I saw the new official 1.72 rom, I wanted to give it another try.... but... now its dead again, doing the exact same thing as yours...
any news?
Regards
Peter.
You are very unlucky.
Today I’m going to call service center.
I hope they’ll solve problems quickly.
I’ll tell you what’s goin’ on.
Working!
hey!
I actually got it back to life!!
I took a different PC, connected my qtek and just started the upgraded again, even though the activesync wasnt connected. It started to upgrade, and my Qtek is now back to normal with 1.72!
Try if you can, with af different PC...
Today my service center replyied to my email regarding this, sayning that they couldnt help my, and there was no guarantee since i tryied to upgrade my self :-(
So, good thing i did it my self
I was thinking about it because I had some problems with usb ports on my pc. So this morning I tried the upgrade from another pc and ... YEEEAH.
I make it !!!
Now qtek 2020 works again !!!
Yeah!
Congratulations!
Good thing we have this forum
Experienced any problems with the upgrade yet?
yes.
still problems with bluetooth connection: no signal available from gps reciever. :shock:
problem solved by downloading bluetooth tools from:
http://bluetooth.i-networx.de/index_e.html :idea:
now it works fine.
bye
hi,
i just received my o2 xda 2, i decided to upgrade to 1.60 when i saw 1.72 it's out:
1st quest:
where could i find 1.72?
Does the qtek one works with my xda?
thnx
ciao mario!!come ti va col gps BT e tomtom3?
Hi!
I would definetly not try to do any upgrade as long as the upgrade isnt directly comming from your service center. All the XDA upgrades I tryied on my Qtek didnt work at all...!
Be carefull!
Dear all,
I just got my imate jam (sold in Telstra shop in Australia) on last Friday, yesterday, I tried to upgrade the ROM as followed the instructions from http://www.clubimate.com/.
As imate jam has only one USB port which is connected to PC (Microsoft Active Sync 3.8) and there is no cradle, only 30s after I tried to update the ROM, then the USB is disconnected suddenly, and after that my Imate Jam has a black screen (it's like the backlight has been set to the lowest setting). I can see the word Serial 1.0, and if I try to connect to the USB again, it will display USB 1.0. Nothing more than that. Soft or Hard Reset doesn't change anything
Anyone knows how to bring it back to life, otherwise, I will return to the Shop since I only bought it for 3 days, hopefully, they will give me a new unit to replace this "dead" Jam :evil:
When I did the upgrade, the battery is at 100%, so there is enough power, but I can't understand why.
The ROM & Instruction are download from the page
http://www.clubimate.com/index.asp?PageAction=JAM
I've downloaded the Generic version of the ROM with the name ma_cdlsku1_wwe_10300_143_10100_ship.exe (28 MB)
with the following information :
The details of the current ROM image (found under Start -> Settings -> Device Info):
Rom version 1.03.00 WWE
Radio version 1.01.00
ExtROM version 1.03.143 WWE (Generic)
(PS. Sorry you may not be able to see that particular page and instruction if you are not a member for that site)
Any suggestions are highly appreciated.
Cheers
Wallace
PS. One more question, how likely is it for the Imate Jam / O2 XDA2 Mini to upgrade to Windows 2005 Mobile once it is available??
You are luckily in the Bootloader mode. I crashed during my PDA2K upgrade and found settings to get it into Bootloader mode and the upgrade was able to rerun and put the ROMs back in place. Try disconnecting, rebooting your PC (start clean), then, with the Jam in Bootloader mode still, relaunch the upgrade utility. Let me know if that works.
Also, do a search here on how to get the Bootloader to launch on your JAM if you need to pull your battery and power it back up again to it.
Oops ...
I've returned my imate Jam to the shop, and for some reason, they can do a hard reset on the phone (which I tried to press the power button and the reset buttons many times before), and so the screen comes up ...
And of course I told them I lost confidence in the phone blah blah ... and I want to replace a new phone ... So now they have sent my phone back to Telstra and need the Telecom's approval for a replacement unit ...
Once they approve it (it takes a week they said), I will ask for an O2 XDAII Mini instead. As in Australia, the imate phone has been customized by Telstra so it will by default shows the ugly logo of Telstra, whereas O2 will still display O2, and it has the options to choose which provider under "programs" ...
In the first 2 days, I need to soft reset the imate jam quite a number of times, I set the password so after the phone is unused, it will be locked ... but sometimes when I tried to unlock it, I couldn't ... I mean the number pad (virtually in the screen) has no reaction when I pressed it ... so I was forced to reset the imate jam a number of times, I suspect it might be problems from Telstra's customisation to the phone, but anything can happen so I just guess ...
Hope to get a new replacement phone soon ... as I only got the phone for 3 days ...
Hi all,
I have a strange problem: bluetooth manager works fine after a soft reset. I can my PPC the whole day and it will always start normally (read: the screen that shows BT shortcuts shows up). The problem occurs when I turn off the phone over night (flight mode). The next day I can't get the BT manager to show the shortcuts screen - BT can be switched on and off but neither the BT manager or the BT settings screen will show up (there is no error message!!!). After I do a soft reset everything starts working...
Has anyone come across this kind of a problem in the past? I couldn't find anything using search on this forum...
My device info is (DutchRetail ROM):
ROM: 1.40.00 WWE
Radio: 1.13.00
Ext ROM: 1.40.556 WWE
I have tried uninstalling almost all extra software that I have installed after a hard reset but the issue is still here.
Thanks for all suggestions on what else I can try.
Hi Poga,
Yep, I get exactly the same problem :-(
AndrewB
ROM (i-Mate) 1.40.00 WWE
Radio 1.12.00
ExtROM 1.40.176
Hi Poga,
Yep, I get exactly the same problem :-(
AndrewB
ROM (i-Mate) 1.40.00 WWE
Radio 1.12.00
ExtROM 1.40.176
Do either of you have Goodlink software on your device?
same problem no goodlink
Same problem but no goodlink software
I also get another funny problem where sometimes I go to connect to my bluetooth access point from my phone and it just has the little pie icon saying it's doing something, then it stops and it hasn't connected (the connection icon stays the same) and I can't make any sort of connection. It then does this everytime I try to connect.
I don't know how i fix it, but I combination of many soft resets various flight mode turn ons and fiddling it eventually works. It's very frustrating and it's happened on every software version. Right now i"m running 2.04.00. I have a CDMA from Telecom NZ running radio HA_01_151 right now (but I've tried other radios).
Somebody else had this problem I noticed but nobody replied to his posts.
I've got the same problem I hope someday that someone makes a fix for it. I run the XDA IIs BlueAngel 1.40.00 Asian O2 ROM WWE. =/.
Same problem here - only solution I had was to go into settings/memory and then stop all programs running - then the bluetooth manager appears without the need for a softboot..
Pain in the arse. :!:
poga said:
Hi all,
I have a strange problem: bluetooth manager works fine after a soft reset. I can my PPC the whole day and it will always start normally (read: the screen that shows BT shortcuts shows up). The problem occurs when I turn off the phone over night (flight mode). The next day I can't get the BT manager to show the shortcuts screen - BT can be switched on and off but neither the BT manager or the BT settings screen will show up (there is no error message!!!). After I do a soft reset everything starts working...
Has anyone come across this kind of a problem in the past? I couldn't find anything using search on this forum...
My device info is (DutchRetail ROM):
ROM: 1.40.00 WWE
Radio: 1.13.00
Ext ROM: 1.40.556 WWE
I have tried uninstalling almost all extra software that I have installed after a hard reset but the issue is still here.
Thanks for all suggestions on what else I can try.
Click to expand...
Click to collapse
cw6447 said:
Do either of you have Goodlink software on your device?
Click to expand...
Click to collapse
I do and I have the same problem. I've been suspecting that it may have something to do with that because when I reset and I can start the manager just fine before I start Goodlink, but after I start goodlink it's a pain. Once, I tried to start BT manager then it didnt... i forgot all about it then suddenly some 11 hours later it just popped up by itself. Goodlink had been running continuously.
Any ideas???
I sometimes have the same effect.
What I usually do to resolve it (without soft reset):
- I installed PocketNav (kills programs which run in the background)
- I select 'Close all but Ative' in PocketNav
Then the Bluetooth Manager works again.
Hope it helps.
A
This is due to memory limitation in WM2003SE. When it finds that the memory is not sufficient it wont run Bluetooth Manager or Wifi. I had this problem a lot until i have shifted to WM5 which has more than 100 mb when the device starts. I guess that is why M$ has built WM5 for that reason and also for persisten storage of course.
The "memory limitation" is indirectly the problem. The Goodlink, which is more than three times the memory hog as any other 3rd party app out there, is the direct problem. I could write a college discertation on the amount of bugs in this awful software. And yes, it is good for push email...but at the expense of everything else that is good about these multimedia devices we own. The typical "close-when-you-tap-the-X" software utilities don't shut down Goodlink on my device even though they successfully shut down every other software I own (over 40 titles). So I have to use MemMaid to kill its process. But Goodlink will restore itself in a matter of minutes as it ventures out to the server looking to synch mail, calendar, contacts. If there was ever a reason to bring back public hangings, it would be for the Goodlink windows OS development team.
I don't really see any issues with Goodlink eating my memory. Then again, I've converted from a strictly fun user to a strictly business user so the whole gaming and multimedia thing doesn't quite do it for me anymore.
Steiner,
I tried PocketNav to see if it would truly close GoodApp.exe. Although it does seem to shut the application down, the 6+MB exe still is open in memory. Using MemMaid it shows that it never really closes.
I also didn't have the Goodlink software installed . My solution to the problem was: I installed the Sprite Backup software and set it to automatically restart my PPC @ 6 am after creating a backup. So in a way, this problem was very benifical to me - I now have a fresh backup of all the software every morning and the device reboots every morning without my intervention (no BT errors, no WiFi errors, etc).
poga said:
I also didn't have the Goodlink software installed . My solution to the problem was: I installed the Sprite Backup software and set it to automatically restart my PPC @ 6 am after creating a backup. So in a way, this problem was very benifical to me - I now have a fresh backup of all the software every morning and the device reboots every morning without my intervention (no BT errors, no WiFi errors, etc).
Click to expand...
Click to collapse
Good idea!!! :lol:
I guys, I've tried upgrading my JasJar with Xda_Exec_Upgrade_v1.30.162, using MaUpgradeUt_noID and when update was complete I cannot load my JasJar anymore. I am using hard reset, but when choosing "0" off the boot screen - noting happens and screeen remains black.
Can someone please help me with this issue?
Thanks a lot in advance,
Best regards,
Stazik
Try reflashing it again. If it does not work, try reflashing back to the i-Mate ROM.
Whats the version of your bootloader (the screen with serial at the top changing to usb when plugged into usb)? If it is 0.56 or something else below 0.6 thats an already known problem.
I had similar problems with my O2 upgrade.
Try:
- Turn off USB in ActiveSync
- Hold Power/Light and press reset button
- Run the upgrade again
Thank you very much for help and support, guys!
When I try flashing my JasJar with Bootloader update or JASJAR_WWE_13076_164_10900_wwe_ship I get the same error message: Error 101 Connection Error. And also when I disable ActiveSync USB and plug my Jasjar into USB - I get a message from windows saying the device was not recognized...
The only I can get from JasJar is a black screen, except when I press two soft buttons and reset - that gives me a screen with 0 and x to choose. Neither of choices helps thou.
Any help is appreciated. Thanks a lot.
you didnt answer the question re the boot loader number.
when your screen is grey or starting to reset, there are numbers on the screen. what are they.
if it is less that 0.6 your in trouble and assistance is different to if your boot loader is 1.0 or similar.
My screen doesn't change from gray except when I do hard reset. And then I hit two buttons and reset, then press 0 the message Clearing now appears and then everything returns to gray again.
How can I tell the version of bootloader in this case?
Thank you in advance!
they are hard to see, if the screen is grey, the numbers are black.
f the screen is blue/coloured, the nmbers are probably red.
Thanks for help guys,
I brought my JasJar for service today, somehow they were able to put older ROM in there. Now I've upgraded bootloader, hopefully newest ROM from i-mate going to fit without problems )
Well I've killed my Jasjar upgrading I was installing the bootloader update. It sat there saying "Checking information on your device" for about 30 minutes after the update started (notes said it would take 10 so I figured something was amiss - disconnected & rebooted my PC.
Now when I turn the Jasjar on I get the USB/Serial screen referred to above and (good news I figure) it has v1.00 at the bottom. How do I fix this?
TIA
Sheesh. I did a search (I know I should have done that first) and found the answer here
Took a while to find a copy of mtty to download, but found that at http://buzzdev.net
Once I'd done the Set 14 0 and tried the boot loader update again it took seconds so something definitely went wrong the first time.
First of all: I read the Wiki, I followed the instructions, and I could once get it back to life.
But I want to know WHY this happens over and over again.
The story:
I have a MDA Vario II (Hermes, Tytn) for a long time to sync my business mails and calendar- entries. Some Time ago I found this Forum and updated the Device to Windows Mobile 6 (i'm Using Schaps 3.54b) and everything works like a charm.
A few weeks ago my boss as well got the same device, and unfortunately he saw me using Windows Mobile 6 while he was using the T-Mobile Windows Mobile 5.
He wanted me to update his device as well. As I did not have ANY Problems with WM6, I did not hesitate to update his device as well.
The devices are like "clones":
Same Radio- Version 1.51
Same OS - Schaps
Same Applications: Onebridge Mobile Client as the only "non-schaps" - App
Same Configuration: HTC Home without Sound- Tab, no other Extensions on Home.
Same Provider (T-Mobile)
Of course they have different IMEI and different MAC_ Adresses, but that is what it is supposed to be.
But since I gave the device to my boss, he already had the problem the second time: The device will not go over the Windows- Mobile- Splash- Screen. The first time I did not search the WIKI / Forum and just did a Hard- reset and everything was fine again.
Today problems started the second time: First of all the device was not recognized by his laptop (and my laptop eather) any more: It said "Unknown device". And while it always charges (orange led on) for the first few seconds after re- pluggin, it stopps charging after the error- Message on the laptop.
So I thought: Maybe an akku- problem and interchanged his akku with mine.
And now i have the Windows- Boot- Stuck- Thing again.
It's not that I could not reanimate the device by Hard- resetting it, but I want to understand the reason:
How can it be, that exactly the same hardware with exactly the same software reacts that different.
By the way: This already is the second device for my boss, the first one has already been exchanged... After it had Boot- Problems (I reflashed original Radio, Firmware, so that they did not say anything)
Can anyone help ?
EDIT:
I tried leaving the battery out for 20 Minutes -> no success
I tried leaving it in Boot- Screen for 10 Minutes (or even more) -> No Access
I connected it to my PC and it can be found and gets an IP- Adfress that I can ping, but ActiveSync does not connect and the Screen is still a Windows mobile Boot- Screen.
At the Moment I'am trieing to get a log via USB- Monitor. I'm gona post it when I get it...
EDIT2:
OK, cause it's the device of my boss I now gave him mine (after a hard-reset and reinstalltion of the needed application) and reanimated his one by just doing a hard- reset. It came back to live instantly and now I will try to reproduce this hang with his device whilest him using mine. Seems that everybody knows how to reanimate, but nobody knows, why this happens... I'll try to find out and report it back if I can find the reason.
I have the same problem after installing the new HTC Plus plug in.
My ROM is the supa dupa lite one.
Now i need to remember how to do a hard reset!
edit - hard reset go tme back to 'normal'
i tried supa dupa and superstorage dlite, my phone stuck same as you are. .... at last i put any stable .nbh in microsd. then pushed power+ok+soft rest button... reflash back. successful!
Mine with Schaps 4.31 & Radio 1.54 also stucks in Windows Mobile screen after a few day upgrading ROM & radio then installing HTC Plus.
Hard reset does the cure, but I lost all the data.
So what's the culprit ?
i had the same problem, i understood the problem is the calendar.
if you have a schedule in the calendar, with a reminder or with nothing, and you turn off the pda, it will freeze in the windows splash screen when you try to turn it on. Until the schedule is ended.
i had the shap's rom 3.54b, and i resolve installing the 4.30 rom.
bye!
everytime I have had such issues..........was a corrupt installation.
when I am flashing I no touch anything anymore........just gun shy now.
having the same problem, any solutions yet?