Develop Bugs

sx-66 bad or blown speaker?

finally got an sx66!!....man it is a great little device...!!
but.....
...i believe i may have recieved my sx66 with a blown speaker(bought it on ebay ).....and am trying to figure it out....
i will describe it best as i can....
hmmm.... if i listen to music(volume half way or higher)on the sx66 its speaker will distort and sound like a blown speaker....and still won't play at the volume of the sx56..
the bummer is i do not have any devices in a store to test this theory(they are all backordered)....and if i have to take it into siemens for repair that will cost $$$.....so i want to be sure ..... ...i don't mind, i just want to get this sweet little device working correctly....also after speaking to Siemens tech support, they told me that the repair location is in houston. I live in houston, so that is cool.
phone calls sound ok....but the volume is very low....so that would work ok even with a blown speaker.....,yes?
..... any input you may have will be helpful......
also if i attempt to use the speakerphone past half way on its volume it distorts VERY badly....you almost cant understand the other person.
also...there is a .wav of a dog barking in /My Documents...if i play that at half volume or louder it distorts it.....more crackling than dog barking......
all of this was duplicated on my sx56 to test......and all work just fine.....
for poops and giggles i attempted a hard reset....no dice....
headphones sound nice....so i believe it is with the speaker....i have read several posts about bluetooth issues and such, but nothing pertaining to the speaker.....i understand that the speaker is not going to sound like a 1000 watt sound system, but it should work better than it does...ya know?
i am hoping that they would not put such a lousy speaker in there....even the default cingular ringtone is awful because of the distortion....i mean DISTORTED BAD!!....if there is a bad speaker does anybody know of a replacment?.....or fix?....other than turning it down....if i turn it down to where it does not distort, then you ca barely hear it....it is like half the volume of the sx56 with VERY low quality sound....
thanks thanks and thanks thanks again for your help to a fellow 66er....ROCK!!! and yes....this is a sweet sweet device.....after using a sx56 for 2.5 years....yep...i love this addition to the family.....just this damn speaker thing is making me bug....

Sounds to me like your SX66 really does have a blown speaker. My unit doesn't sound at all like you describe. The speaker isn't the loudest in the world, but it doesn't distort like that either.
(sorry)
I will be curious to know how you are able to get it repaired. Siemens probably isn't going to honor the warranty, because it was purchased second hand.

thats what i figured and found out from siemens....they will repair it, but it is on me...
good news is that the ebayer i bought it from responded to me and told that i could return the 66....
but i also did discover that the repair location is only like 20-30 min from me!.....is that not cool??....
so it looks like i am going to get it replaced......rock!...
ill let you know more as it happens.....
thanks.....for your help in comfirming my hypothesis about the blown speaker....
bummer!!....now i have to wait longer to get to know it....oh well, at least i have my faithful sx56.....the sx56 is such a good quality device.....i hope the sx66 can live up to it.....
thanks again....
-derfaust

Problem: Speakerphone always on... always.

I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?

bump.
I realize I'm posting a probable hardware issue to a primarily software forum. I wasn't sure where else to go. If anyone can suggest a different forum that I could post the question at, that would be equally appreciated.
tia

i have same problem please help

take it to service - HW fault .. or if you wish to open device I can tell you what the test points are

I agree with JSP_M
You didn't have this problem before you opened your device. You have the problem now, since you have opened your device, so that obviously means that something went wrong when you opened it.
The audio output is one line. It diverts the signal to the earpiece or the speaker. These diversions are controlled by your registry, since you have reflashed your phone, the registry will have been cleared, so that is not the problem. Plus, you claimed you hear sound in the earpiece at the same time you hear sound in the speaker, so open up your device.
Trace out the lines from the speaker and the lines from the earpiece, if you feel froggy. Then, see if anywhere that shouldn't be touching is, or if something looks brown or discolored. This indicates a short circuit. I can safely tell you though, that something is touching somewhere that is not supposed to be. Listen to JSP_M, he sounds like he has some other points of interest for you test, once you get you phone opened up.
Hope this helps. Later.
jsp_m said:
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
Click to expand...
Click to collapse

Try to call the customer service line from Tmobile and tell them your phone is defective and they should send you a new one.

The loud speaker is harnessed in the back housing of the phone and the ear speaker is harnessed in the faceplate above the LCD. The pads that they connect to aren't even close to each other and are on opposite sides of the mobo. I have repaired a lot of Dash phones and I have yet to come accross this problem. Try cleaning the pads they connect to and make sure the contacts are making a good connection. Or, if you can live without speaker phone then just remove the speaker from the housing all together.

I'm having the same problem on my Wing (Herald). But I never took it apart. In addition Activesync will no longer work. It never connects but my computer makes the 'ding' and the PPC screen lights up when I connect it so it can't be a bad usb port. It seems like a software problem to me, since it recognizes being plugged in, just not the connection.
What are the registry keys that route the audio?

how can i edit register keys
and i get new ear speaker still same problem
thank you

Send it to customer service
I once had that problem.... I sent it to customer service, and i got a new phone in 3 days. You have to pay for shipping though.

Heeeelppppp
guys i'm having the same problem with speakerphone... it's always on... i can't fix it, no even with the link that says to mess with the usb tab, or by conecting the mini usb cable... is there any type of software out there for me??? what can i do?? i bought my excalibur on ebay so i cant' return it... please someone help me!!!!!!!!!!!

bnut said:
I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
Click to expand...
Click to collapse
This issue has already been resolved, I myself had the same problem.
http://www.htcwiki.com/thread/140917...n+all+the+time.
This thread helped me out... I just plugged in my mini USB cable and it works again... There are some other fixes there also, good luck!
http://www.htcwiki.com/thread/140917...n+all+the+time.
Check out that thread and let me know if it helps.

Absolutely no sound

I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.

Frostmoon said:
I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.
Click to expand...
Click to collapse
Flash your stock rom and see if that helps

Mr. Clown said:
Flash your stock rom and see if that helps
Click to expand...
Click to collapse
I flashed Ricky's 6.1 and that seems to have taken care of the issue so far, granted it's been three days. That was the weirdest freakin' problem i've had with my HTC Excalibur and i've had it for 4 years.

Good to know that you solved your problem

Okay Problem didn't go away. Sound is muffled like something is covering the speaker. Nothing is covering it on the outside including my fingers. Could something on the inside of the hardware possibly be covering the speaker or a disconnected speaker wire be causing the muffled sound?

Sorry to hear thought you tweaked There is a dismantling guide in the sticky will be worth checking may also be an easy repair if just speaker replacement.

Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.

Frostmoon said:
Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.
Click to expand...
Click to collapse
Ebay can be an option,

Dismantling + cleaning should work. Remove the speaker off the back cover and get the dust out of the gap between cover and speaker. The housing has no fabric cover at the housing inside and there is plenty of space for dirt to accumulate between speaker and inner side of the cover. The speaker itself if guarded with a fabric on top.
You could also carefully use a vacuum cleaner to suck the dirt off through the grid before go for dismantling...

Weird NOISE/crackling during call - DESIRE HD - HELPPP

Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you

I can verify that I'm experiencing the same with my Desire HD.

We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?

Thanks for the quick replies guys, appreciate it

Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much

I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?

i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated

mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
Click to expand...
Click to collapse
I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?

didnt understand you sir.

mohamedgam said:
didnt understand you sir.
Click to expand...
Click to collapse
I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.

i have the same issue

Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.

MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.

MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.

I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.

i just hope this problem can be fixed with software..

hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks

Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...

Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Click to expand...
Click to collapse
I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.

Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave

Buzzing Speaker

Hi there, I just bought a htc one m8 from t-mobile, and everything is preatty nice, speakers are great with music with some frecuencies it tends to make a buzzing sound.
Basically when im listening to music it is okay most of the times, but when listening to tutorials or commenatires it makes a buzzing (like something loose inside the speaker) sound, but only in the upper speaker.
I tried this test: https://www.youtube.com/watch?v=nklzAUrXSuM and the speaker really shows how bad the buzzing is starting at 500, its really remarkable at 630 and 800.
So i need your help. To anyone who has an m8 (normal, no the harmon kardon), please make the test and tell me if you hear the same buzzing or i have a defective phone, I would really appreciate it.
Thanks.
btw, sorry for my bad english, and greatings from Mexico

Anyone? Please

My speaker started to buzz, then completely blew. Replaced it, worked great, and a month later the same thing happened.
I'm going to replace it again tonight, change roms, then I'll try this test

Visspui said:
My speaker started to buzz, then completely blew. Replaced it, worked great, and a month later the same thing happened.
I'm going to replace it again tonight, change roms, then I'll try this test
Click to expand...
Click to collapse
So?

Happened with me after my display needed to be replaced.
When playing music with deep bad, the speaker made something inside the phone vibrate pretty bad
Now the service people solved it by making it way quieter than the bottom speaker and it sucks

Try this - use small ~10mm/5mm/30mm neodymium magnet, to clean speakers. I do so once per month, because of my job and metal powder that stuck in my phone. HTC put strong magnets to the speakers, so they attract more metal dust than other phones.