Hi everyone, this is my first post here but I have been reading the posts on here since I first became interrested in the idea of a PDA phone a while back,
I have just bought a 2nd hand XDA iis here in Australia, and found that the touch screen is not working, (worked when I got it, and a few times since).
After hunting around the net to see if it was a common problem I found this link and though I could fix it myself and bought some tork screwdrivers.
http://www.mtekk.com.au/forums/viewtopic.php?t=5380&start=0&postdays=0&postorder=asc&highlight=
I managed to open it up and thought that I had got it fixed, but it is still not working, frustratingly everthing else does but not the touch screen.
I was wondering if anyone else has opened theirs up and knows what I am doing wrong, don't want to get it fixed by a shop unless I have to as I have fixed another PDA that had a dead battery once using a Nokia battery. (Toshiba e570).
Please let me know if any other brave/foolish soul has opened theirs and taken photo's of it's guts, unsure if I need to replace membrane or just clean it off.
Thanks for reading
Hello people,
i don't know how but my screen has a small crack @ the lower left side nothing is afected by it for the exception of the use of my touch screen the alignment has changed not on whole screen only in the closest area to the crack. i tried the align screen setting & it didn't work it kept on running in a loop. What should i do until i change the screen?
thanks for your help...
its knackerd, if its insured, get a new fone, if not, wait til the newer better xda's come out cos if the screen is slightly cracked, its knackerd.
nabilaj said:
Hello people,
i don't know how but my screen has a small crack @ the lower left side nothing is afected by it for the exception of the use of my touch screen the alignment has changed not on whole screen only in the closest area to the crack. i tried the align screen setting & it didn't work it kept on running in a loop. What should i do until i change the screen?
thanks for your help...
Click to expand...
Click to collapse
I droped my XDA2s some time ago, and the screen was completely cracked and not working anymore.
I send it of to O2 to get it fixed. I also told them to fix the keyboard as it was really loose.
About one month later I got the XDA2s back with a fixed screen, but the keyboard was still loose. I did not exept the XDA, and told the shop to send it back..
One week later I got a new XDA2s with all the extra stuff that is in the box.
I now have 2 holders, batteries, pouches and more..
Only problem was that my XDA2s was unlocked (I got it in KL) The new one I got from O2 was locked.
I knew about the unlocking tool for the XDA2s, but decided to give O2 a hard time.
I called them, and told them that I got the XDA2s in KL and that it was unlocked.
I also told them that I was with Vodafone, and that the XDA2s was of no use like this for me, as my SIM did not work in it.
They told me that they could not unlock the XDA2s. I told them that I wanted my old phone back. They told me that they could also not do this.
After days of emailing with O2, I gave up, and used the XDA2s SIM-lock-remover from here... One second later the phone was unlocked
Still nice of O2 to give me a new XDA2s with all the extra's
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!
i'm taking 4 hour to read all post in this forum..then i realize nobody has problem like me..
i'm using o2 xda 2s...my screen become black n white suddently 2 weeks ago..tried to hard reset many times still no change.
i can see all menu in my screen but only in black n white..i dont think it's LCD faulty bcoz it not have any dead pixel or any symptom that show the LCD is crack. i'm careful owner n i'm 100% sure it never slipped out from my pocket..
So i hope all pros here can help e to figure up what actually happen to my xda 2s.
p/s: cannot see my favourite video anyore bcoz of the screen..back to the year 1930s..TV with no color..
did you install or update any software on your phone and after that it happened?
Try to hardreset it (you will lose all your data on the device)
nop
never installed any software yet..try to hard reset many times but still nothing changed! what should i do next?
ps: replying this post using my 'classic' o2 xda 2s.. just black n white in everything..
nobody?
bump!
plz help me..it seem nobody can help me..very sad..
yo bro..hi...i am ameer from penang..
i have an o2 xda 11s..2 weeks ago..dunno apa jadi..my backlight cannot come up..only black/white..no colour..but the phone/pda can use but cannot see laa..
so i try and shake abit the o2..the light come..but flicker..now also the light comes...but flickering..
i guess this phone problem is the lcd light wiring problem..
please comment bro..
ameer..
so your problem is light lcd only la..ok la 2..mine light ok but the screen no color..my friend always ask..y ur o2 doesn't have color? tahun berape punye o2..
but i think maybe we hv similar prob..the LCD connector pin has loose or something..
try to goncang2 n the screen also goncang.. very funny..
hi bro...i think ur problem cud be the software or settings problem....
why dun u take to a pda clinic or service centre..
mine is techical problem..i think high service charges..
avantgarde280 said:
so your problem is light lcd only la..ok la 2..mine light ok but the screen no color..my friend always ask..y ur o2 doesn't have color? tahun berape punye o2..
but i think maybe we hv similar prob..the LCD connector pin has loose or something..
try to goncang2 n the screen also goncang.. very funny..
Click to expand...
Click to collapse
hey bro..do u want to buy 2nd hand o2 xda 11s...my fren wan sell it..price below 1k
ammar28my said:
hey bro..do u want to buy 2nd hand o2 xda 11s...my fren wan sell it..price below 1k
Click to expand...
Click to collapse
ammar28my said:
hi bro...i think ur problem cud be the software or settings problem....
why dun u take to a pda clinic or service centre..
mine is techical problem..i think high service charges..
Click to expand...
Click to collapse
already hv..but they said screen prob..need 2 change..
if i yang punya kedai pun i'll said that..
how much he want 2 sell?
he say last price is rm900 with 2giga sd card....what u think?
the o2 xda 11s he used for 2 1/2 years dee
ammar28my said:
he say last price is rm900 with 2giga sd card....what u think?
the o2 xda 11s he used for 2 1/2 years dee
Click to expand...
Click to collapse
that's gud..found @ mines today 2nd xda 2s RM980...btw nanti i'll recommed it among y friend
ok bro..i hope u tell me fast coz my fren give gud offer rm900 with 2 giga card
avantgarde280 said:
i'm taking 4 hour to read all post in this forum..then i realize nobody has problem like me..
i'm using o2 xda 2s...my screen become black n white suddently 2 weeks ago..tried to hard reset many times still no change.
i can see all menu in my screen but only in black n white..i dont think it's LCD faulty bcoz it not have any dead pixel or any symptom that show the LCD is crack. i'm careful owner n i'm 100% sure it never slipped out from my pocket..
So i hope all pros here can help e to figure up what actually happen to my xda 2s.
p/s: cannot see my favourite video anyore bcoz of the screen..back to the year 1930s..TV with no color..
Click to expand...
Click to collapse
Black and white from a display is 1 of 2 places being faulty.
LCD itself ( as has small decoder ic's in the LCD module ) Or the main PCB ( mainboard ) as it has the graphics chipset on it. if all screens are black and white including boot up logo/splash, bootloder, and main windows mobile then one of those 2 are most likely at fault
how do i know which one is faulty?
thnx for the reply..bt how do I know which one is faulty.
can it be fix without send it to repair ?(DIY)
am not god at this forum type of thing so stick with me
ive broken my screen and i am wondering what i would need to do to get a replacement
(edit) the screen is still giveing me full visual desplay but its cracked in two places and only 1/3 of the touch still works (edit)
ive spent a couple of days seaching on and around ebay but it seems thairs different models of screen and maby the posablity that i dont have to buy the whole screen unit just part of it
if anyone could give me any advice on what model i need or if i can just buy the glass unit
i dont have a clue how touch screen technolegy works so i dont understand what anything does
i have an engineer who is willing to do fit it for me but only when i have all the parts and stuff
al wrte down asmuch infomation as i can but i don have a clue about wair the phone ifs from cos i got it from ebay
after looking in the device info on the phone
model No PH20B
in the back of the phone under the battery
S/N HT513D608071
i dont know my board number and i dont have a clue about how to find it out
i dont realy wana go takeing my phone apart cos am not 100% confident with doing it
so any help would be awsum guys/gals
aswell if anyone has any idea of a ballpark price for sutch an item please let me know
Did you've searched in ebay? There are a lot offers for replacement displays for VPA III/XPD III/VPA III. They all should be compatible.