Develop Bugs

imate has a service number in Australia! Imate.com lied!

I emailed Imate.com on several occasions trying to get a phone number to call in Australia, those butt Monkeys swore that they didn’t have an Australian support number.
I stumbled across the number quite by accident!
IMATE Customer Service: 1300 850 513
they treat us like morons!
OH and beware of global warrenty, they say it in there advertising but its not true!

Letv le one pro x800

does this specific model number contain 4G-LTE grequency band B3(1800Mhz)
?

Ibtisaam said:
does this specific model number contain 4G-LTE grequency band B3(1800Mhz)
?
Click to expand...
Click to collapse
It supports:
WCDMA 850/900/1900/2100MHz,
FDD-LTE B1/B2/B3/B4/B5/B12/B17/B25/B26, GSM 850/900/1800/1900MHz
B20 can be activated through key kombo: *#*#9439#*#*
B8 can be activated through key kombo: *#*#4636#*#*

BetaHydri said:
It supports:
WCDMA 850/900/1900/2100MHz,
FDD-LTE B1/B2/B3/B4/B5/B12/B17/B25/B26, GSM 850/900/1800/1900MHz
B20 can be activated through key kombo: *#*#9439#*#*
B8 can be activated through key kombo: *#*#4636#*#*
Click to expand...
Click to collapse
Is this the same model? Is it a good phone for the price still, the deal at the link below is very cheap.
http://www.tinydeal.com/letv-le-1-pro-55-2k-snapdragon-810-4gb-ram-64gb-rom-4g-phone-p-159277.html

Does anybody know how many hardware versions of the smartphone out there?
Or there is one and frequency selection is software dependent?

best deal at gearbest
You can buy at gearbest with 12 months warranty versus 6 months for less money, 164 euros with promo code "CellPhones8"
Hope it helps

I am a little confused here.
Both TD and gear best carry the 1 pro. Gearbest shows that the phone has band 7 (2600) and until today, tiny reflected that as well.
6 days after ordering from tinydeal, I have received an email from them stating the phone does NOT support band 7. Every other seller and device specification site says bands 3&7 are supported.
Finding official documentation has been a bit of a daunting task.
Advice, anyone?

I'm kind of confused about the phone, too. There seem to be three models floating around in stores, a regular one with bands B1/B3/B7/B38/B39/B40/B41, one with B1/B2/B3/B4/B5/B12/B17/B25/B26, and an International one with different bands listed as well. Yet the manufacturer only seems to list the B1/3/7/38/39/40/41 model. Is this true? Does the second model I listed with B2/4/5/17 have full AT&T LTE support in the US?

Im really not sure. Too many conflicting reports. I think I'm going to cancel my order in the morning. I asked about the bands on the official tech support Le forum, and they referred me to their Hong Kong forum while completely dodging the question.

Update: A forum moderator sent me to the 'official' sales site here: http://cn.lemall.com/le_1pro/parameter.html
Three variants listed. All three have the same FDD-LTE bands of 1/3/7
In today's email from tinydeal they told I that the phone ordered supports B1/B2/B3/B4/B5/B12/B17/B25/B26.
I'm kinda torn now.. at under $200 it's not a huge risk.. But I'm already kinda tired of dealing with the crap of finding just the basics on this device. How much harder will it be when I have it in hand and need to do something more advanced?

Calebz said:
Update: A forum moderator sent me to the 'official' sales site here:
Three variants listed. All three have the same FDD-LTE bands of 1/3/7
In today's email from tinydeal they told I that the phone ordered supports B1/B2/B3/B4/B5/B12/B17/B25/B26.
I'm kinda torn now.. at under $200 it's not a huge risk.. But I'm already kinda tired of dealing with the crap of finding just the basics on this device. How much harder will it be when I have it in hand and need to do something more advanced?
Click to expand...
Click to collapse
I just received mine from Coolicool today. Popped in my Cricket sim card and LTE Discovery lists me as being connected to Band 17 right now. This must be an updated model, as it appears that the newly listed bands are correct. Maybe this is a sign that they're actually moving forward with releasing the phone in the US? If anyone suspects that LTE Discovery might be wrong, please point me to a better utility.
For the record, I purchased mine from Coolicool. As of today, all of the other models have been removed (the two with the different bands listed and the international version) and this is the sole model up for sale. It won't allow me to post a link because I'm new here, but it's the featured product on the upper right side of the screen.

ProppaT said:
I just received mine from Coolicool today. Popped in my Cricket sim card and LTE Discovery lists me as being connected to Band 17 right now. This must be an updated model, as it appears that the newly listed bands are correct. Maybe this is a sign that they're actually moving forward with releasing the phone in the US? If anyone suspects that LTE Discovery might be wrong, please point me to a better utility.
For the record, I purchased mine from Coolicool. As of today, all of the other models have been removed (the two with the different bands listed and the international version) and this is the sole model up for sale. It won't allow me to post a link because I'm new here, but it's the featured product on the upper right side of the screen.
Click to expand...
Click to collapse
Can you unlock B20 band? Try this please.

laek.17 said:
Can you unlock B20 band? Try this please.
Click to expand...
Click to collapse
The option is missing from the first menu. The second menu says CDMA and has a box you can check. I have no way of knowing what it did or if it works, as I don't live in an area that using Band 20. All I know is that I'm definitely getting Band 2 and 17, which haven't been available up until this new batch started shipping out apparently. The specs on the site I bought from specifically says no Band 20 support, so I'm guessing this doesn't work.

Calebz said:
Update: A forum moderator sent me to the 'official' sales site here: http://cn.lemall.com/le_1pro/parameter.html
Three variants listed. All three have the same FDD-LTE bands of 1/3/7
In today's email from tinydeal they told I that the phone ordered supports B1/B2/B3/B4/B5/B12/B17/B25/B26.
I'm kinda torn now.. at under $200 it's not a huge risk.. But I'm already kinda tired of dealing with the crap of finding just the basics on this device. How much harder will it be when I have it in hand and need to do something more advanced?
Click to expand...
Click to collapse
Have you got it yet?
Does the 3 and 7 bands work?

I received one today, bought in Tinydeal and can confirm that it works in the band 4 Tmobile.

Can you please share your experience with the new phone. Battery, hit, camera, games for more than 30 min.
Thanks

twd123 said:
Have you got it yet?
Does the 3 and 7 bands work?
Click to expand...
Click to collapse
I cancelled the order, ordered another from gearbest that did indeed work on bands 3&7 ( 7 being the important one for me - Free mobile in central France). Sold it after a couple days because the phone was just too damned big and the software was a mess.
Actually thinking of buying another one as a spare. My Nexus 5 did something wonky yesterday and I don't want to have it fail and get caught in a situation where I don't have a phone.

Calebz said:
I cancelled the order, ordered another from gearbest that did indeed work on bands 3&7 ( 7 being the important one for me - Free mobile in central France). Sold it after a couple days because the phone was just too damned big and the software was a mess.
Actually thinking of buying another one as a spare. My Nexus 5 did something wonky yesterday and I don't want to have it fail and get caught in a situation where I don't have a phone.
Click to expand...
Click to collapse
Did you order the same phone from gearbest?
I bought it from gearbest and in 5 days it already arrived
The software is a mess, so i installed cuoco92 rom

I looked on all official LeTV/ LeEco sites (Global, India, HK, China) but don't seem to be able to find an "international version". Does anyone know where to find official information rather than from resellers?

twd123 said:
Did you order the same phone from gearbest?
I bought it from gearbest and in 5 days it already arrived
The software is a mess, so i installed cuoco92 rom
Click to expand...
Click to collapse
No, I decided not to order another one. I thought I could get past my dislike of 5.5 inch phones, but just too big for daily use for me. 5.2 inch seems to be the sweet spot, so that's where I'm focusing my attention at the moment - though that is presenting it's own set of challenges.
I'm using a nexus 5 at the moment. I would like a little better battery life and a little larger screen, but I'm not dying for a new phone at the moment.
If I do find myself in a spot where I have to replace my phone and I can't find a 5.2 inch that checks all the boxes (big one being budget), I'll probably just stick with a 5 inch phone.
Right now the top two are the xiaomi mi4c and the huawei p8.
I would rather go with an Mi5 or P9 but they're out of my price range.

twd123 said:
Did you order the same phone from gearbest?
I bought it from gearbest and in 5 days it already arrived
The software is a mess, so i installed cuoco92 rom
Click to expand...
Click to collapse
scloss84 said:
I looked on all official LeTV/ LeEco sites (Global, India, HK, China) but don't seem to be able to find an "international version". Does anyone know where to find official information rather than from resellers?
Click to expand...
Click to collapse
I don't think an official international version exists. At least thas what I gathered from talking to some LeTv support people on their forums. Everything sold outside of HK/China and India is considered gray market, as far as I can tell.

Model confusion (picture inside)

Hi there
I did a lot of research, but I'm still stuck and would love some help.
Obviously there are 3 models of the Oneplus 3
- Europe / Asia
- China
- North America
They all have model numbers, for example, the users in America got the A3000 model, the users in Europe the A3003 model. So far it's easy.
My problem:
I'm from Switzerland and we can't buy the Oneplus 3 from official channels. So I have to import it.
But right now, I'm in Thailand for a while and could buy one here.
The best option would obviously be the European model because it supports all 3 LTE bands from my carrier. The China version would at least support 2 out of 3 and the model for North America only 1 out of 3.
So I would like to avoid the model for North America.
And here starts my confusion. The sellers in Thailand sell the A3000 model but they don't know (and probably don't care) if it's the version for North America or the China version.
I could take a picture of the sticker of the back of the box. It would be great if someone with the North America model could compare the sticker to their sticker (do you also have most of it written in Chinese? Or does it looke completely differen or even the same?).
One seller told me that his model had HydrogenOS on it and he flashed OxygenOS, so that would be the China model I guess, but he was out of stock. The other seller (the one I could take the picture of) said that he bought it already with OxygenOS on it, and that is what makes me wonder if it could be the North America model.
Thank you so much for every hint!

Chinese and North American models are both A3000. I guess that's why in the official page of OP they name them by country/region.
oneplus.net/3/specs
Sorry if my english is not perfect.

baso78 said:
Chinese and North American models are both A3000. I guess that's why in the official page of OP they name them by country/region.
oneplus.net/3/specs
Sorry if my english is not perfect.
Click to expand...
Click to collapse
Ok thanks , so I would like to know if the A3000 i posted in the picture is the China model or the one for North America.
And why the seller tells me that there already is OxygenOS on it (if it really is the chinese model).

buzzman said:
Ok thanks , so I would like to know if the A3000 i posted in the picture is the China model or the one for North America.
And why the seller tells me that there already is OxygenOS on it (if it really is the chinese model).
Click to expand...
Click to collapse
I would say that is the Chinese version because of all the Chinese text and it also says A3000 TD-LTE. Only the Chinese version has TD LTE bands as seen at https://oneplus.net/uk/3/specs.
The Chinese version comes by default installed with Hydrogen OS instead of Oxygen OS but many Chinese exporters open the box and flash Oxygen OS so that is what he is telling you.

bulletmark said:
I would say that is the Chinese version because of all the Chinese text and it also says A3000 TD-LTE. Only the Chinese version has TD LTE bands as seen at https://oneplus.net/uk/3/specs.
The Chinese version comes by default installed with Hydrogen OS instead of Oxygen OS but many Chinese exporters open the box and flash Oxygen OS so that is what he is telling you.
Click to expand...
Click to collapse
that's a great hint with TD LTE, thanks!

The european version say "ONEPLUS A3003" in the "about" section. I'll descript the label on my box tonight if you need to.

Thank you Le_Zouave but I think it's not neccessary. It says A3000 even in the about section. So it's either the China or North America model

You have the Chinese model... Great model

It was Chinese Model. Mine also exactly the same with yours.

All of the text on my NA model is in english and lists 2 IMEIs. Don't know why ur photo only list 1.

that IMEI thing is strange. I searched for more pictures here in Thailand (and will add some to this answer) but I couldn't find anywhere a second IMEI. There is an MEID printed on the back, but that is normally used in North America with CDMA phones.
I read on the oneplus forum that with the Oneplus 2 the chinese model has printed 2 IMEI but they were both the same number.
Has that something to do with dual active sims or standby sims?
It gets complicated

Dual SIM model?

I found no official information on the dual sim version I presume will be available at some point.
Anyone has some cues?

AcostaJA said:
I found no official information on the dual sim version I presume will be available at some point.
Anyone has some cues?
Click to expand...
Click to collapse
It is available but only in some markets, e.g. Russia, China and Middle East. The model is SM-N930FD (at least for one of the versions).
It is available for pre-order from sellers in UAE with shipping Aug 6, e.g. here or here

EMF said:
It is available but only in some markets, e.g. Russia, China and Middle East. The model is SM-N930FD (at least for one of the versions).
It is available for pre-order from sellers in UAE with shipping Aug 6, e.g. here or here
Click to expand...
Click to collapse
not just pre-order. i got mine yesterday (www.mygsm.me).

remiotte said:
not just pre-order. i got mine yesterday (www.mygsm.me).
Click to expand...
Click to collapse
is the warranty worldwide......its seems to be about 100 euro dearer in the middle east plus import taxes...depending where you live of course

edwardob said:
is the warranty worldwide......its seems to be about 100 euro dearer in the middle east plus import taxes...depending where you live of course
Click to expand...
Click to collapse
The warranty is not worldwide unfortunately, so you would have to ship it back for repairs - or pay for it.

EMF said:
The warranty is not worldwide unfortunately, so you would have to ship it back for repairs - or pay for it.
Click to expand...
Click to collapse
what part world you in roughly?

edwardob said:
what part world you in roughly?
Click to expand...
Click to collapse
I live in Europe (Denmark). I have imported allot of phones over the years, as I need Dual Sim. I currently have the S7 Edge Dual Sim imported from UAE, and it does not have warranty coverage here, but I have not been needing it either. Actually of the about fifteen phones I have imported, I have only needed to use the warranty once. It was a HTC One M7 and I they actually repaired it here in Denmark at no cost, even thu I had no invoice and it had only Hong Kong warranty. The did so of goodwill, so I would not count on it to always be the case, but it was a known problem (purple tint in camera) so that might be why.

I got note 5 dual sim from tawain.. Last year no issues either.. What's you're import tax in Denmark

edwardob said:
I got note 5 dual sim from tawain.. Last year no issues either.. What's you're import tax in Denmark
Click to expand...
Click to collapse
25% VAT + a fee (around 20 EUR). But I normally arrange with the seller to lower the price on the invoice to 50-100$ which lowers the cost allot

remiotte said:
not just pre-order. i got mine yesterday (www.mygsm.me).
Click to expand...
Click to collapse
Which LTE bands does it support?
--
白い熊

白い熊 said:
Which LTE bands does it support?
--
白い熊
Click to expand...
Click to collapse
google is your friend...http://www.gsmarena.com/samsung_galaxy_note7-8082.php

Yeah — that's not the answer there: it just says LTE on that page, nothing more…
@remiotte — what does it say on the box? It always lists the individual LTE frequencies.
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白い熊

Look here

Does anyone know if it will support 3/4G in the second sim? I can't seem to find info on this model anywhere.

hkr said:
Look here
Click to expand...
Click to collapse
If this page is correct, it would be a major breakthrough — so far all the previous Dual—SIM Notes had bands missing, so they were not usable in Europe and the US — this one seems to have them all…
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白い熊
---------- Post added at 05:24 AM ---------- Previous post was at 05:23 AM ----------
@remiotte could you take a picture of the phone box where it lists the LTE bands?
--
白い熊

So reading this correctly, it says it covers all EXCEPT band 2300 for AT&T. How can I check where this band is used?
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app

白い熊 said:
Yeah — that's not the answer there: it just says LTE on that page, nothing more…
@remiotte — what does it say on the box? It always lists the individual LTE frequencies.
--
白い熊
Click to expand...
Click to collapse
Same chips as the S7 edge duos => same LTE bands, it's safe for you to check the S7 edge duos specification for this data.

A few questions for those who have their SM-N930FD:
- Does the second SIM support HSPA / LTE or is it still only GSM?
- Does *#2263# work? You can check the band selection

@remiotte could you take a picture of the phone box where it lists the LTE bands? [/QUOTE said:
There is no such information on the box
@Class said:
A few questions for those who have their SM-N930FD:
- Does the second SIM support HSPA / LTE or is it still only GSM?
- Does *#2263# work? You can check the band selection
Click to expand...
Click to collapse
I haven't tried a second sim in it yet, so i don't know about the first question.
But for the second one - no; "invalid MMI code".
Click to expand...
Click to collapse

EMF said:
I live in Europe (Denmark). I have imported allot of phones over the years, as I need Dual Sim. I currently have the S7 Edge Dual Sim imported from UAE, and it does not have warranty coverage here, but I have not been needing it either. Actually of the about fifteen phones I have imported, I have only needed to use the warranty once. It was a HTC One M7 and I they actually repaired it here in Denmark at no cost, even thu I had no invoice and it had only Hong Kong warranty. The did so of goodwill, so I would not count on it to always be the case, but it was a known problem (purple tint in camera) so that might be why.
Click to expand...
Click to collapse
i meant to ask about region lock?

Oneplus 7T regional hardware differences and LTE-support

Hi
As @Some_Random_Username found out, there seem to be different hardware-variants of the OP7T see this thread. The primary reason for this appears to be WWAN-band support (4G/5G).
I recently noticed the 7T European SKU(HD1903) dropped support for the important LTE-band 71. This makes it a bit less global. The Euro SKU is also missing 30, 46 and 48. It does get LTE-bands 40 and 32 (missing form USA-variant HD1905) in return the latter which does not appear to be in use anywhere.
I have contacted OP via the FCC contact and also via support to find out more. If there are HW-differences, we should be able to seem them by looking at the IC's Oneplus uses: their spec's determine which frequencies the handset can accomodate. Also the antenna's are important: sometimes a dedicated antenna is placed for a specific band. At any rate, it is a bit strange to split the SKU's merely for adding band-32 to the EU-variant.
There has to be more to it than that: licencing costs and chip costs coming to mind first.
Maybe you will also find such nitty gritty details fun to know. At least I am having fun in checking this out
Useful sources:
https://www.anandtech.com/show/6541/the-state-of-qualcomms-modems-wtr1605-and-mdm9x25
https://nl.ifixit.com/Teardown/OnePlus+6+Teardown/109826
https://technology.informa.com/api/binary/604996

I was on the edge myself when deciding which variant to purchase...the bands were the deciding factor I'm in the states so didn't want any issues using my data. I wanted the Chinese variant just to be able to say I have the Chinese 7t and the symbols on the box ? ROFL but yeah copped the US variant directly from OP ? I love it...

Take a look at this:
https://www.kimovil.com/en/frequency-checker/US/oneplus-7t