Dust under the screen of my Desire
Is this normal? I've read a lot of complaints of exactly this issue but surely this is excessive?
I would contact HTC and get that sorted as its not normal.
I had EXACTLY the same problem... same amount of dust, same position on the screen. I had my phone "repaired" under warranty, contacted HTC first and since I was told they would fix that for me, I sent it to the authorised service center in my country. Still waiting for my precious though
Had exactly the same problem after a week. I took mine back to Carphone Warehouse and showed them. They gave me another one there and then.
I'm curious know know if any of the Desires 'repaired' for this reason ever developed the fault again?
I'm equally curious to learn of this problem ONLY affected earlier AMOLED models or do the ones with the SLCD screen suffer also?
The screen is sealed shut on the production line. I suppose the only way to repair would be to replace it... so I reckon a repaired one is as likely to break as a new one.
Sent from my HTC Desire using XDA App
xspyda said:
I'm curious know know if any of the Desires 'repaired' for this reason ever developed the fault again?
I'm equally curious to learn of this problem ONLY affected earlier AMOLED models or do the ones with the SLCD screen suffer also?
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I've had the same dust problem with my Desire. Returned it 2 weeks ago and received just yesterday. Seems like new now It took 2 weeks to notice dust under the screen. So it wont take long I'll let you know By the way it's SLCD.
Hello,
I had to replace my glass screen since it cracked and I was able to do that, but in the process, I also screwed up my SLCD. I have the Verizon version of the phone with an SLCD and it seems I need the Sony version. Can someone confirm which one I would need to order in order to replace my SLCD? I don't want to end up ordering the wrong one. Most on eBay seem to be for the TMobile version.
Thanks
nocode99 said:
Hello,
I had to replace my glass screen since it cracked and I was able to do that, but in the process, I also screwed up my SLCD. I have the Verizon version of the phone with an SLCD and it seems I need the Sony version. Can someone confirm which one I would need to order in order to replace my SLCD? I don't want to end up ordering the wrong one. Most on eBay seem to be for the TMobile version.
Thanks
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I wish I knew. I ordered an SLCD from HTC Repair Parts cause my phone is hardware version 3 but the SLCD Doesn't work cause it doesn't have the right ribbon cable connection. They can't seem to track down what I need and they tell me that their screen works for everyone else.
I compared the connection in my AMOLED phone to the SLCD and they had the same connection so just for Grins, I pulled the AMOLED out of my phone and put it in the hardware version 3 phone and all it did was show a bunch of random colors but mostly green. I'm lost on this one. I must have a freak.
I believe there's 2 versions of the SLCD screen: Sony and Samsung. You just need to contact the seller and ask which version they have, if they don't specify.
I just noticed some today. I've got 1 (maybe 2) black dead pixels and stuck red subpixel.
Should I send it back, or just ignore it? I've had it since Friday, so they're clearly not that obvious (or maybe I just got them, who knows).
Anybody else have a similar experience? Any tips for getting rid of them if they're just stuck and not dead?
Dead pixels for phones are usually instant replace, no questions asked, if under warranty. There should be an app for stuck pixels where it flashes different colours on the screen in order to "unstick" the pixels.
Depends on how bad it is. At this high a resolution on such a small screen it probably isnt very noticeable. But then again once you notice it might be an eyesore and worth taking back.
Sent from my samsung gt i9250 which is in the wrong country.
I personally go crazy over dead pixels. I'd return it.
Oh wait now that you mention it. Nope its perfect. Replace it
Sent from my Galaxy Nexus using xda premium
Well, now that I have noticed it it's a bit of a pain, but you're correct in saying (whoever it was) that it's not that much of an issue because it's such a high resolution.
The bright pixels are more annoying than the dead ones, but the question is, would it be possible to get it repaired in Australia, even though I bought the phone from Handtec in England? I really don't want to wait for it to be back and then come over here again.
Niksko said:
Well, now that I have noticed it it's a bit of a pain, but you're correct in saying (whoever it was) that it's not that much of an issue because it's such a high resolution.
The bright pixels are more annoying than the dead ones, but the question is, would it be possible to get it repaired in Australia, even though I bought the phone from Handtec in England? I really don't want to wait for it to be back and then come over here again.
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I'd say it's doubtful they would allow you to replace it in Australia. It's Samsung after all and since importing it you have no warranty in your country. You should have warranty in the UK for it though.
DDRFAN said:
Dead pixels for phones are usually instant replace, no questions asked, if under warranty. There should be an app for stuck pixels where it flashes different colours on the screen in order to "unstick" the pixels.
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Actually, no. In many countries (and this might also be warranty-dependant), dead pixels do not lead to successful warranty replacement. I work in an IT company that also deals with hardware for a lot of clients and this question has been raised in the past and we have been unable to send a monitor with less than three dead pixels back under warranty.
Might be different with a mobile handset, but with a Samsung's SyncMaster monitor it was not replaced under warranty.
Hi,
On the 5th of April I signed a 24-months contract with Three and got a HOX with it.
I've got this package from a Three Store (sadly....).
From day one I had coverage problem at home (and only around my block) serious enough for them to give me a free 28-days while they try to fix the situation in my area (central London, by the way).
Also, yesterday I heard/read that Three, very professionally, will just skip this 1.28 OTA upgrade (which could have improved the situation with my coverage problem).
As if this was not enough, I was reading about this "screen flex" problem that most of white HOXs have and how HTC said they will replace all these faulty handset.
Sure enough, my handset had this problem, so I went today at the store and asked for replacement; they had 4 models in store and ALL of them were more or less flawed!!!
I asked them what I should do and they said they would order new stock...
At this point I asked them, if also with the new batch of phones this problem persisted, if I could brake the contract and return the phone: the guy said "it cannot be done. The contract cannot be broken in any case". All I could do was take the black model.....
Now, I moved in the UK recently and I don't know exactly how these kind of disputes are handled in this country, but do you think this is normal?
I am having the worst service ever, several difficulties and the phone they sold me is faulty (not unusable, but HTC officially admitted it's a fault): can they really just say "We won't terminate your contract."??
In Italy in this case I would appeal to some kind of "Consumer agency" to ask for help, but here I don't know how to move.....
What do you suggest??
Should I just wait for the new batch of phones to arrive? What if that doesn't work either??
Thank you very much....
p.s. Too bad I discovered too late that the worst thing I could have done was buying the phone from a store and not online....I couldn't imagine that would have made any difference....
Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA
snowwhite007 said:
Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA
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I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...
emmedema said:
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...
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The UK Sale of Goods act will protect you if you can prove that the item isn't fit for purpose. I doubt the flex will be a basis to use it though
http://whatconsumer.co.uk/the-sale-of-goods-act/
This might help you too....
http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_182935
The actual.screen flex that Htc is refering to is some units shipped with permanent rainbow spots every device will have them iff pressed blackberrys is an example aswell i think forums have blown this out of proportion.who is actually going to press the sides of there screen?
Sent from my HTC One X using XDA
What snowwhite007 said.
The way LCDs are designed means that if you apply pressure then you'll get distortion. It isn't a flaw in the screen or the phone. You need to push much harder than you would during normal operation for it to happen.
I understand....
Ok, well, I never said it would make my phone unusable...I was just worried that the screen would be weaker because of this issue....
However, we'll se how it goes in time!
Thanks for you answers
Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Anyway, the 1.28 will fix the connection problems, at least it has done on most peoples handsets that post on here.
Steve
Tomo1971 said:
Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
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At least they've said they're doing something. Orange have said nothing. :|
Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA
lawrence750 said:
Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA
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Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment
winwiz said:
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment
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Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.
Tiersten said:
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.
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I got a reconditioned unit from Orange
silly buggers sent me out one that someone didn't recondition properly!
Hi there.
My Desire GSM LCD broke a few days ago, so I got a new one. Both are the Sony Super LCD version. The screen works, except it seems to display only 256 colors or even less. I checked the assembly twice, I changed my rom (Mildwild CM7 then HTC stock then CronMod CM9), it didn't change a thing.
Does someone have an idea before I try to convince the seller the replacement is defective and he has to send me another screen?
Thanks in advance!
PS: despite being a shameful noob on this board, I checked for similar issues, with no luck.