Develop Bugs

iMate PDA2K behaving as if no SIM card is inserted

Good evening, kind forum readers.
Per the subject line, I find myself in possession of one misbehaving iMate-branded Blue Angel. Everything was working perfectly until a day and a half ago. Now the device is acting as though there is no SIM card inserted whatsoever.
As you might expect, there is no signal detected whatsoever. The 'Device Information' system applicaton reports no information for the Radio or Protocol version. There is no IMEI number listed on the Identity tab. Launching the 'SIM Manager' tool does nothing - the application never launches. When I do a soft reboot, it correctly lists the ROM verion on the startup screen, but says directly above it "No GSM". I've tried a hard boot and restore from a backup from about a week ago, no luck. I have tried with two SIM cards from two different providers, neither one produces any different results. Both cards work perfectly when inserted into another phone.
I am using the official 1.40.00 WWE ROM from iMate. When I try to reapply the ROM, I receive the "COUNTRY ID ERROR". I tried with an older third-party ROM that I had been using a while back, but that also aborts with the same error message.
Speaking with iMate support netted me the typical "Send it in to a service center" answer.
Hoping that someone else out there might have gone through something similar? Any thoughts/suggestions on how I might recover from this?
Regards,
Shawn.

http://wiki.xda-developers.com/index.php?pagename=BA_1.40.00_Upgrade
Try following the description on the link, go for the MaUpgradeUt_noID option.
Use this on your Original Rom, and try one upgrade at a time, Radio first, then OS, Don't see any reason to flash the Extended Rom

bosjo said:
Try following the description on the link, go for the MaUpgradeUt_noID option.
Use this on your Original Rom, and try one upgrade at a time, Radio first, then OS, Don't see any reason to flash the Extended Rom
Click to expand...
Click to collapse
I just tried this option, and it did progress further this time, but it produced the following error:
Device Software Update Utility - R2500 D1001 - CB2.07 -1
ERROR 114: RADIO ROM UPDATE ERROR
There has been a problem while updating your device software.
To continue the update, please:
1 Disconnect your device and the USB cradle.
2 Perfrom a normal reset by pressing the reset button (as left picture show).
3 Reconnect your device and the USB cradle and run this device software update program again.
Click Exit to quit.
Click to expand...
Click to collapse
Being something of a newbie in such matters, I didn't realize that I had to run GetDeviceData.exe first, so I didn't have a copy of DeviceData.txt. In that the device was not in a bootable state, I wasn't sure how to run the OS upgrade without the Radio upgrade. I ended up going with the decidedly unscientific but seemingly effective solution of just renaming the 'radio_.nbf' file. The OS and extended ROM both upgraded successfully. So now I'm back where I started - the radio is still not functioning.

Run the same upgrade this time with the radio.nbf and remove the other 2 nbfs.
Else ron the radio upgrade only of wiki using those files.

And if what MDAIIIuser says don't work.
Download the latest Rom upgrade from your wendor website,
extract the .exe file with a zip program,
delete the nk, ms, radio files,
Copy the 1.13 radio in there,
Run the BaUpgradeUt.exe
Or try to only delete the ms and nk files leaving what ever radio is in there, and run the BaUpgradeUt.exe

MaUpgradeUt_noID.exe error

Apologies in advance for the newbie question.
I have a new SPV-M5000 locked to Orange. I think I have all of the files that I need to unlock it, and using all three hands I managed to get it into bootloader mode, but when I try to run MaUpgradeUt_noID.exe I get the following error: "MaUpgradeUt_noID.exe is not a valid Win32 application"
I hope that I am making some kind of really dumb (and therefore easily fixable) newbie mistake here. Any thoughts?
Thanks in advance.

Upgrade utility
Hi.
I have the same issue and posted the following on Buzz's site (buzzdev.net) over a week ago but have had no replies. Hopefully someone with an answer will reply to you here?
Quote:
Having read pretty much all the forums on Universal software optimisation starting with craigiecraigie4's excellent guide at http://forum.xda-developers.com/viewtopic.php?t=31697&postdays=0&postorder=asc&start=0 and extensive reading on the wiki site and of course Buzz's brilliant work throughout this and other sites, I finally feel ready to take the plunge with updating my new o2 xdaExec using o2's 1.30.107 WWE ROM, Dopod's 1.11.00 Radio and my own Extended ROM creation (yet to be made as I want to do 1 bit at a time). I thought I'd put Jasjar's extended ROM (164 I think) on until I have got use to modifying the Ext ROM image as I want.
However, I need to use Buzz'y MaUpgradeUt_noID.exe program as the standard installer is telling me there is a country error. Fine, so I have that downloaded BUT when I try to run it, my Windows XP system tells me that it is not a valid win32 application. Am I missing something here? Have I downloaded the wrong program or is there a problem with my XP? I don't appear to have this problem with other programs.
Hope I have included enough info for someone to tell me where I am going wrong.
HELP................
Unquote.

I have just downloaded a version from this forum (about half way down) - I haven't had a chance to test it yet but it IS different and if I run it without connecting my Universal, it does run the program but fails as no PPC device connected so it may be the better version. I will try it tomorrow but if you test it first, let me know
http://forum.xda-developers.com/viewtopic.php?t=54210&postdays=0&postorder=asc&start=25

O.K., that file seemed to do it.
I have now flashed my ROM with the latest non-Greek QTEK build, UNI_QTEK_13077_176_10900_WWE_Ship.exe, and then copied UNI_Unlock_v1.exe onto a SD card and ran it. I got a successful unlock message.
However, when I put my SIM into the phone, it booted up to a plain screen with a title bar of "Simlock" and the following message: "Network is locked, Please input unlock code".
Did I miss a step somewhere? Is it possible that the SIM itself could be locked (it's a brand new Cingular SIM) somehow?

Yes you did miss a step, in fact you missed lots of steps.
Go back and read the readme.txt file that came with the unlock program, everything is explained very clearly in there what you need to do!

Error 270 fix

I'm running Vista and when I wanted to run the bootloader upgrade on my Dash I kept getting this message error. Error 260. anybody find any way around it? I've tried to manually set th ephone into bootloader mode, same result. help!! PS the error is supposed to mean "port already open" or "open port error" I'd really appreciate any help!

erro 260 - fixed
switches to my wife's laptop that had XP on and it worked like a charm. I'd be glad to assist anybody in the process od de-branding their Dash. Removing the ugly T-mobile paint logo on the unit was easy too.

ERROR 260
Sorry for thislong story....
OK, I've been on looking around the site for a while. I installed the WM6 Beta. I was looking for two days for the WM5 ROM only because I want the little things to work. Finally found it. But now every time I try to flash my phone ack to WM5 bI keep getting the 260 connection error. The readme only says to restart the comp and phone and try again. I have literally, no joke, done this 12 times in the last 2 hours, hoping maybe it will go. All the phone does is go to the green, blue, and red screen and stays there. Then the comp says it gets the error. I know it's connected because Sync Center syncs, I can look through the phone, install apps from my comp, etc. Also I tried doing the 'Update only' rom for version 1.11 or so, and it starts to go but then says its the wrong version RUU. Has anyone had this problem before? Flashing to WM6 did this once and then worked after.
I'm running Vista Premium, stock sync cable, Microsoft Sync Center for vista. All this is the sameas when I flashed to WM6.

There goes another 3 attempts, trying to change timing, reinstalling Sync Center, etc.

Decided to try it on my XP desktop, and for some reason, first time it worked. Maybe Vista didn't like it? Who knows..

Mladito Vista!!
Hi there,
I have the same little problem here!!!! I have a laptop with Vista (garbage)... so i´ll try on a laptop running XP...thank you for posting this, it was a big help..i let you know how it turns out... see you around

WM5 to WM6 --> Problems at 3%
Hi all,
I've errors upgrading my phone to WM6.
I Can open the Wizard (it`s a generic to S620/S621), but in 3% i`ve an error.
I think thats my phone has a blocked CID.
How can i unlock this? i`ve tryed with tools to unlock, but without success...
Regards,
Emerson

Hello,
Welcome to the forum.
Your problem is that your phone is CID-Locked. Hence, you'd need to use a paid service to unlock it. I personally used the following service which provides instant unlocking:
http://www.gsmliberty.net/shop/htc-excalibur-instant-remote-unlock-p-1452.html
I used a credit card, it's 39.99 $ - I was done unlocking and upgrading to Windows Mobile 6 in about 15-20 minutes.
Good Luck !
P.S:
Steps to install WM6
- First CID/SIM Unlock using GSM Liberty
- Flash Bootloader
- Install WM6 ROM (It will take some time for it to load so give it about 5-10 mins. it does get stuck at the boot screen for sometime but eventually it'll load)
- Install Office/Audio Manager
- Application Unlock your phone using SDA Application Unlocker
- Install the necessary software/tweak/hacks
there you go, if you have any questions, feel free to ask. also, if you use the search function, everything's available here.
Good Luck !
Here's the following links you require
1) Flash Bootloader
ftp://xda:[email protected]
2)here's the WM6 ROM:
http://files-upload.com/files/472108....90_Ship.ex e
here's office for those who want it:
http://rapidshare.com/files/31706137/Office.WM6.zip
here's Htc Audio Manager for those who want it:
http://forum.xda-developers.com/atta...1&d=1183909664
Ps. I better like German flash, it's smaller due to fewer language packs, and contains English, here: http://files-upload.com/files/472422....90_Ship.exe
thanks to jsp_m for the links.

Hi,
I`ve problems because my IMEI is from Brazil...
And in the site accept only 15 digits IMEI..
My imei is: 35*************02 (17 Digits IMEI)
Thanks,
Emerson

hey,
that's not a problem. everyone has 17 digits, don't include the last 2 digits when you type in your IMEI so for example
11111111111111102
just include the first 15 and submit and you'll get an unlock link in your e-mail, follow that link, scroll down to the page to download dashunlock software and download the .UNL file for your IMEI and then make sure ur phone is connected to active sync and it's green, open the dash-unlock program and then hit enter then it'll ask for the .UNL file, locate it and open it and your good to go - your phone will be unlocked then soft reset it or i think it's automatic and everything's set.
good luck !
p.s: in other words, don't include 02 when you type in your IMEI.

HTC Audio Manager
http://forum.xda-developers.com/showpost.php?p=1355010&postcount=5

Thanks!
I'll Try NOW and let all know...
Regards,
Emerson

Arrghhh!!
My phone still give the message:
Invalid Model ID [244]....
And now? i`ve payed 40 bucks for an unlock software....
Thanks,
Regards,

tatarezende said:
Arrghhh!!
My phone still give the message:
Invalid Model ID [244]....
And now? i`ve payed 40 bucks for an unlock software....
Thanks,
Regards,
Click to expand...
Click to collapse
Emerson;
Read the second post from luckybandit on this thread. That´s exactly what to do to get rid of the "invalid model" issue. Download the bootloader, flash the phone, flash the new ROM and be patient.
My excalibur is also from South America, and worked OK. If you have any doubt just let it know to this thread.
Boa sorte!

Hi,
I`ve problems with the link of Boot loader....
Anyone can send the full URL?
Thanks,
Regards,
Emerson

Hello,
I'm sorry about the links not working, here - i've attached the bootloader for you. here's what you do
1) Run bootloader (attached file)
2) Run the WM6 WWE ROM
3) Run SDA Application Unlock
4) Install Office/Microsoft Voice Command/HTC Audio Manager
5) Install Tweaks/Hacks
here's a site that has some applications and tweaks:
http://mobile.surrealnetworks.com/DashApps.htm
and search this forum, there's tons of information, hacks - etc.
Good Luck !

oh by the way, did you unlock your phone properly?
1) Download unlock software
2) Download .UNL file specifically for your IMEI
3) Connect phone to computer and make sure the activesync's icon has turned green
4) Run unlock software
5) When unlock software asks for .UNL file, browse for it, choose it
6) That's it ! It should say Unlocking done and it'll reboot
Your phone is now Sim & Cid Unlocked. If you have more questions, feel free to ask. just do what i said first then post.
Good Luck ! Hope to see everything working for u...

Hi again...
Now i`ve the Error 260 message everytime my phone boots in "Flash mode" (3 color screen)....
Follow my configuration in this screen:
Excalibur Wi-Fi RUU
ONBL 1.15.0000
Excalibur
SPL 1.15.0000
Excalibur IU
ERROR [260] - No connection

tatarezende said:
Hi again...
Now i`ve the Error 260 message everytime my phone boots in "Flash mode" (3 color screen)....
Follow my configuration in this screen:
Excalibur Wi-Fi RUU
ONBL 1.15.0000
Excalibur
SPL 1.15.0000
Excalibur IU
ERROR [260] - No connection
Click to expand...
Click to collapse
Hi,
Are you using Windows Xp? Cause I've gotten that error a couple of times too but it was in Vista. Try Xp if you're using Vista.

Hi!!
DONE with XP.... but now i`m affraid!! The "Green Screen" with nem OS apparently locked... this is normal? at least 3/4 minutos in the same screen.. both "patches" are applyed sucefully....
Is there anything else to do now?

Can I chg Dopod 838Pro to ATT 8525??

Sorry for my being so inept on this but I have an 838 from Australia and I wanted to change it to use in the US on my ATT/Cingular account. It only displays Asia/Pacific countries so I can't select ATT for internet connection.
I have Vista Business and tired to install the Hard-SPL but even though I've been able to sync my contacts and calendar directly to my laptop, the Hard-SPL dies and says it can't connect to my 838.
I took the next route of trying to install the ATT build with the boot loader but get invalid vendor ID.
The phone works with UMTS ATT as the carrier but I can't connect to my email via the web since I can't set the connection.
Any help would be appreciated.

If you install and run the HTC Network Wizard, you should be able to select United States/AT&T and let it do all the configuration for you.
Once installed, the shortcut icon should appear in Settings/Connections.
File attached.

Seriously though, if you are gonna try to stuff around with the os without knowing what can happen INSTALL HARD SPL... Look on page 116, post #1160 of this thread to do it with the sd card - http://forum.xda-developers.com/showthread.php?t=296722
Cheers...

Thanks for the suggestions. I keep trying to install the Hard-SPL but following the instructions, it says that WMDC on Vista must be running and it does in fact connect to the 838, but as soon as I try to run the install, it disconnects and ends up coming back with an error that says it can't talk to the device. Frustrating.

Also, since I'm having this comm problem between my laptop and the 838, is it possible to load the Hard-SPL software on miniSD chip and execute it from there?

allank said:
Also, since I'm having this comm problem between my laptop and the 838, is it possible to load the Hard-SPL software on miniSD chip and execute it from there?
Click to expand...
Click to collapse
Yes you sure can. Make sure you read the instructions on how to flash from SD first!

Already gave you directions to instructions to find out how to flash via sd card... All programs needed are in the link I gave you WITH the post # too...
Cheers...

Thanks to all. Now have it working. Really only needed to install and run the unlimited Network Wizard and it all came into place.
Thanks again

How to unbrick an Imate 9502?

After spending many months waiting for the official WM6.1 ROM...
After following the firmware upgrade instructions explicitly (including the notes on Vista)...
I now have a bricked 9502!
The phone just simply tells me to reconnect and try and run the upgrade again immediately after it is powered on. (That doesn't work) I've been searching high and low for a method to reload the firmware.
As anyone who has dealt with iMate knows - their support is worse then useless. Its infuriating! (If you ever do get connected to their online support, they will simply disconnect the session if they don't have a quick answer)
...anyway...
I have the IMAGEFR.mbn and CP.mbn files extracted from the install set and copied to an SD card installed in the unit. I just can't find any info on how to get the phone to load the two firmware files from the card at boot time. (I'm pretty sure the USB connection is going to be useless).
Beware: All this may be due to the fact that Vista-64 wasn't a supported update environment (although the ReadMe specifically gave instructions for Vista - it did not specify 32 or 64).
Help is appreciated!

evanevery said:
After spending many months waiting for the official WM6.1 ROM...
After following the firmware upgrade instructions explicitly (including the notes on Vista)...
I now have a bricked 9502!
The phone just simply tells me to reconnect and try and run the upgrade again immediately after it is powered on. (That doesn't work) I've been searching high and low for a method to reload the firmware.
As anyone who has dealt with iMate knows - their support is worse then useless. Its infuriating! (If you ever do get connected to their online support, they will simply disconnect the session if they don't have a quick answer)
...anyway...
I have the IMAGEFR.mbn and CP.mbn files extracted from the install set and copied to an SD card installed in the unit. I just can't find any info on how to get the phone to load the two firmware files from the card at boot time. (I'm pretty sure the USB connection is going to be useless).
Beware: All this may be due to the fact that Vista-64 wasn't a supported update environment (although the ReadMe specifically gave instructions for Vista - it did not specify 32 or 64).
Help is appreciated!
Click to expand...
Click to collapse
I've read many posts around stating that upgrading WM devices through Vista has proven to be a nigthmare for a lot of devices.
If possible, try to get a WinXP equipped machine, and perform the SW upgrade there normally (i.e. by clicking on the EUM SFX executable file on the PC).
You see, I upgraded mine through my XP lappy, and the process simply ran flawlessly.
Just my 2 cents...
Cheers!
Carlos

the problem is not in the vista, i flash using vista ultimate and no problem, u can unbrick by
pressing fn button and call (green) button then press the reset button, without let the 2 previous button go until u can see the imate logo or hard reset message.
I hope this can help.

thanks a lot i have unbricked my imate
thanks a lot by your code buttons i have unbricked my i mate