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hi guys,
has anyone experienced a problem where their Trinity will not "wake up" with the short press of the on/off button?
I'm sure I read about this some time ago and am trying to work out if it's hardware or OS related.
I'm running mUn's TE WM6 which I have been for many months now.
The problem has only started in the last 2 weeks or so.
I haven't installed anything new, but have enabled Push Mail for OTA mail.
It's doing it 1 or 2 times a day now and is very frustrating. The only way to wake the phone is soft reset.
When calling the phone from a landline, it does not ring and goes to voicemail.
Any advice or solutions gratefully received.
no one seen this then I guess.
Bummer (for me!)
Try hard reset
sickboy555 said:
hi guys,
has anyone experienced a problem where their Trinity will not "wake up" with the short press of the on/off button?
I'm sure I read about this some time ago and am trying to work out if it's hardware or OS related.
I'm running mUn's TE WM6 which I have been for many months now.
The problem has only started in the last 2 weeks or so.
I haven't installed anything new, but have enabled Push Mail for OTA mail.
It's doing it 1 or 2 times a day now and is very frustrating. The only way to wake the phone is soft reset.
When calling the phone from a landline, it does not ring and goes to voicemail.
Any advice or solutions gratefully received.
Click to expand...
Click to collapse
Try hard reset
softreset helps, sometimes i have the problem with windows mobile 5 too
jmermel said:
Try hard reset
Click to expand...
Click to collapse
thanks John.
But do you have any fact based reason for this suggestion?
I'm happy to give it a go if there's more than 50% chance it will work.
Hard reset
sickboy555 said:
thanks John.
But do you have any fact based reason for this suggestion?
I'm happy to give it a go if there's more than 50% chance it will work.
Click to expand...
Click to collapse
You might have loaded a program that is not liked. Use a backup program. If this does not work then load your backup after the hard reset and you will be back to where you started
P3600 with D810 WM6 ROM; also happens occasionally, recovered with soft reset. Seems to happen most often when I press the On/Off button twice too quickly.
thanks guys.
I'm going to try the hard reset route-I'll report back.
Some time ago this happened to me so often, but said it was due to some application, in my case was Slide2Unlock.
Since I removed by their consumption of memory it didn't happened to me.
(Sorry for my english)
Bugger, this has started to happen to me as well. Only 3 times in the last 3 days but if it keeps is up that will be enough for me to do a hard reset (overdue). Strange cause the only new thing I put on in the last week has been PCM 16 which is only a copy/paste exercise.
The fix in the Hermes forum is to force your device to sleep and not let it go into standby.
I have had some problems recently with DeviceLock 1.2 just ceasing to work and have to uninstall/reinstall to make it work again. I set it to turn the screen off when locked, as this does not put the device on standby, maybe there is the same issue with it going into standby by itself.
I have the same problem..i think that it has to do with the phone hanging..most probably due to some background programs eating too much power and memory and the phone just lacks till it hangs..happens when you have other programs that have hanged as well..my problem is with PocketAlarm..it takes so long to load my phone went to standby and the phone couldnt be called back..in brief the phone just hangs because of a program..i don think it has any problem do to with the hardware or strictly the OS..cant really explain..but the role the OS play in this problem is that it allows the program to make full use of the phone till the phone cant cope with it..its the core of the OS so it cant be avoided with any other versions or anything..sorry it seems rather unclear..hope you guys understand..
same problem for me ... from times to times, when a call hang up, i push a lot of times the red button for going back to the today screen and as it shows up, i click immediately on the Power button for turning off the screen. right after when i forgot to do something (approx 1sec) i push the power button and there it doesn't turn on the screen ... strange ...
what i've installed on it :
TomTom 6
BatteryStatus with today plugin ver 1.04.203 beta4 i put tray icons too.
i've bluezard for sniffing and/or hacking bluetooth devices.
OBDgauge too it's a software that works with a bluetooth dongle i plug into the diag port of my car.
and that's all. ah yes one more thing -> i disable the "HTC Home" because i don't like it.
Same problem here...
Still no solution?
I got this problem from some version of rom by Karmba. But V7.2 is OK so far. It seems happened when I close Egress reader by click X button then turn off screen by power switch. It then would not wakeup again. But if I close Egress and check the running programs from Task Manager to make sure the Egress is not running at the background, then I can turn on or off the screen freely.
So I think this wakeup problem is caused by some running program that was not closed properly by X button then crash the WM.
That was just my personal finding. Hope it help you guys a bit.
Is anyone else having the problem where after a soft reset(or a manual shutdown/restart) touchflo3d doesn't autostart?
It happens to me about 50% of the times I reset, but I jus thave to switch it off again and on again and usually it works fine.
Totally different, but I have this sometimes with Touch Flo 2D on my TyTn II. I usually get it if I've installed to much, It always launches if I haven't got the Micro SD card in though.
I've had this happening to me since I got it, and after a few hard resets it still happens... Seemingly at an increasing frequency too.
Yup, I'm experiencing the same problem.
It's really annoying, and more people are having this issue.
There's already a thread about this.
What works for me most of the time is this:
- Disable TF3D in settings.
- Soft reset device with power button
- Enable TF3D again
- Sometimes TF3D starts now, but if not reset again.
I can't wait for a more stable and fast cooked rom
Hope this helps
Oh Sorry, I couldn't find the other thread. I just keep resetting and hopee it randomly decides to starts. Love this phone, just a few things that really annoy me
The inability to find a way to make it autolock(not standby) after X seconds for example. If anyone can help with that, I'd greatly appreciate it.
aiaob said:
Oh Sorry, I couldn't find the other thread. I just keep resetting and hopee it randomly decides to starts. Love this phone, just a few things that really annoy me
The inability to find a way to make it autolock(not standby) after X seconds for example. If anyone can help with that, I'd greatly appreciate it.
Click to expand...
Click to collapse
DId you install any apps?
These kind of problems are mostly caused when 2 programs interfere with eachother. Teh reason why one time it does start up and the other time it doesn't is the sequence of programs starting up. Most of the time touch flow 3d will start later (because it's so big)
i have had this happen a couple of times as well.
quarintus said:
DId you install any apps?
These kind of problems are mostly caused when 2 programs interfere with eachother. Teh reason why one time it does start up and the other time it doesn't is the sequence of programs starting up. Most of the time touch flow 3d will start later (because it's so big)
Click to expand...
Click to collapse
I doubt it's caused by that. I've hard reset it installed core and tomtoma nd had it happen..
and I'm sure it's not just slow to start up, I've tried making calls and simply leaving it for 10 minutes and it still doesnt start up.
It only started haooening to me after I instaled software.
I guess the best thing to do right now, is to install all software with touchflo disabled, then reboot completly the device to finalize the instaltion, and then reboot it again. Now you can reactivate Touchflo again.
This "trick" has worked perfectly on my Pro 2
HastaSSSS
disable startup
Many programs that you install will leave a startup file in the windows\startup directory. Try cutting and pasting them to some temporary directory. I did that with poutlook and slovoed and the problem has gone away for me, without in any way impairing my calendar/contacts or slovoed functioning.
I got the same problem too.. soft resetting a few times do it or disable/re-enable on Personal-Today Items screen
Kinda annoying
Same problem here. Spoke to HTC today and tol them there were more people having this problem. Mine is so serious that it won't start at all! HTC says I was the first and ONLY one in the world with this problem. They told me that if there were more people having this issue they should CALL HTC. It's free to call them... please do so in finding a solution!
Thanks!
I am suffering under the same issue! It is really annoying! HTC should immediately sovle this problem!
Sounds a bit like my thread here: http://forum.xda-developers.com/showthread.php?p=3950507
I copied manila.exe from windows to my start-up folder, now it works fine.
yeah i have the same problem its really annoying. it works about 90% of the time now when i copied the manilla.exe to start up folder. before that i tried to put the phone in airplane mode before booting but that worked like half of the time.
Schijthoos said:
I copied manila.exe from windows to my start-up folder, now it works fine.
Click to expand...
Click to collapse
Does the time on the tf3d homescreen update ok when you use the manila.exe shortcut?
touch flor not loading
My phone is hanging again. I can't get it to load Touch Flo 3D. I get this message that it's trying to activate handsfree network and then it says connected and reboots and goes through the same thing 2 or 3 times. I hard reset back in Dec cause of this and then the same thing happened again about a month ago and out of the blue it loaded touch flo and fixed itself.
But this time it's been a couple days and my phone is so slow it's crazy. It's been trying to remove one program for 20 minutes. I thought removing a few programs might help instead of doing another hard reset but it looks like i'm gonna have to do one more.. I haven't added anything new lately. And I even got a message saying your phone can not boot up because of a program from an untrusted source or something else and it wants me to hard reset. It says press volume up to reset or any key to continue and then it goes to that hands activation screen.
Iv'e tried enableing and disabling bluetooth. Sprint store said I have a bad phone cause of that hands free actication message I keep getting and they want to order me aother phone but it's going to be a refurb so I guess i'll hard reset.. Something is causeing it to hang and not load and I don't know what it is.. But I came here and I tired puttingmy phone in airplane mode and rebooted nothng. I have unchecked and checked touch flo and rebooted..
But I went to windows and saw manilla.exe cause you guys said copy it to start up and I clicked on it and I saw my background and clock again but I don't think Touch Flo fully loaded and my task manager wasn't at the top and I ran clean ram cause it was still slow and it said it freed up 32mb but then my screen went black again. I put it in airplane mode once more and took out the battery. But when I never pasted the manila to start up should I do that? I just clicked on it and saw where my clock and background were back but my clock was off by like 15-20 minutes.. I'm sure I'll probablyt have to hard reset but wanted to ask around a couple more times before doing one.. Rose
I was sitting in my den and my friend said he texted me but I didn't get it. I went to check my phone and it seemed ok but no text. I then went to make a phone call and it hung. I went to turn it to airplane mode and it froze. When I restarted it, now I get the black screen with the top and bottom menu bar but no touchflo 3d loading. I get some weird hands free activation message and then it says successful and reboots my phone. When the phone starts back up it is in the same condition without touchflo 3d and the reboot loop continues unless I click cancel.
If I run manilla.exe it will boot up and my today screen will come back but it is SLOW and it doesn't seem to have completely loaded.
WTF happened and how do I fix this?
Same thing happened to me.. Touchflo wouldn't load phone was so slow hands free message kept coming and saying connected and rebooting. I did a hard reset and was good for a couple months then out of the blue on day it did it again. I turned off phone and left battery off overnight and just got lucky and the next day as I was getting in my car it came back on.
But then a few weeks later it did it again and I took it to a Sprint store. I was told that the handsfree activation is something that only happens once when you 1st get a new phone and they said my phone was defective. They were going to order me another one but it was going to be refurbed so I never picked up and just dealt with a hard reset once again. Don't know what causes this but I've had my phone reset for over a week and I just now tonight started putting apps back on cause I was afraid ut had to do with something I installed I really don't know what causes it.. But my touchflo wouldn't load at all compeltely black screen no today screen at all and boy was my phone slow. I went to windows and clicked on manilla.exe also and saw my today screen but it was still slow and not completely loading up to touchflo like you said. And then I read about putting it in airplane mode turning off BT nothing worked for me this last time so I did a heard reset again..
Maybe someone else knows what causes this but I'm leary and am not going to put everything back on my phone that was on there but I've put most everything back.. Sorry I wasn't much help but same thing for me hands free siad connected and would reboot and over and over.. I kind of want an Android phone now and I don't think Sprint should of offered me a refurb when I just bought this in Sept and it's an expensive phone. But oh well things happen.. Good Luck!
killerz298 said:
I was sitting in my den and my friend said he texted me but I didn't get it. I went to check my phone and it seemed ok but no text. I then went to make a phone call and it hung. I went to turn it to airplane mode and it froze. When I restarted it, now I get the black screen with the top and bottom menu bar but no touchflo 3d loading. I get some weird hands free activation message and then it says successful and reboots my phone. When the phone starts back up it is in the same condition without touchflo 3d and the reboot loop continues unless I click cancel.
If I run manilla.exe it will boot up and my today screen will come back but it is SLOW and it doesn't seem to have completely loaded.
WTF happened and how do I fix this?
Click to expand...
Click to collapse
so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.
.......anybody?
cory0821 said:
so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.
Click to expand...
Click to collapse
Does your phone power off when connected to a charger? Sometimes a hard reset could solve the problem.
hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.
cory0821 said:
hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.
Click to expand...
Click to collapse
Good to hear everything working our for you. You could always try to add one program as a time to see how your phone would react to it. Yes, sometimes it takes more than one try to get your phone working right.
Again, good luck
ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.
cory0821 said:
ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.
Click to expand...
Click to collapse
Read above for the solution.
ALWAYS do a hard reset if you up- or downgrade the ROM.
just completed the hard reset with the phone plugged in, i pushed a button and it turned off....
Ok, this is a slightly weird but VERY annoying issue..
Today I stopped being able to turn my TP2 on from standby.
What actually happens is when I push the power button, the phone activates, but the screen remains blank.
Pushing the volume buttons turns it up and down ( I can hear the tones)
Hang up and other buttons work ok.
The soft rest button does nothing.
Pulling out the battery restarts the phone, and the screen then works fine. Power button can then be used to turn the screen off, but will not turn it back on again
So long as I then keep the phone awake, all is well, as soon as it sleeps, I am back to the same situation.
Problem number 3 is that the Charging LED is no longer lighting up, but the phone is charging as normal.
I have hard reset the phone, and also flashed the latest WWE ROM from HTC, to no effect.
Charging LED is off even when the phone is shut down.
errrm...
Any ideas???
bbilko said:
Ok, this is a slightly weird but VERY annoying issue..
Today I stopped being able to turn my TP2 on from standby.
What actually happens is when I push the power button, the phone activates, but the screen remains blank.
Pushing the volume buttons turns it up and down ( I can hear the tones)
Hang up and other buttons work ok.
The soft rest button does nothing.
Pulling out the battery restarts the phone, and the screen then works fine. Power button can then be used to turn the screen off, but will not turn it back on again
So long as I then keep the phone awake, all is well, as soon as it sleeps, I am back to the same situation.
Problem number 3 is that the Charging LED is no longer lighting up, but the phone is charging as normal.
I have hard reset the phone, and also flashed the latest WWE ROM from HTC, to no effect.
Charging LED is off even when the phone is shut down.
errrm...
Any ideas???
Click to expand...
Click to collapse
OMG, i am having the EXACT same issue. powerbutton will sleep phone but not initiate the screen to turn back on, openeing keyboard lights up the keys, closing lights up the buttons under the screen. Ive also hard reset etc.
Any help!?!?
I'm gonna try task29 and see what happens, could that be what caused it? Thats the only new thing ive donw
hmm, also noticed that when booting android, i get an error message: Something used micropkit_lcd_ctrl. This function should no longer be used.
Since the problem deals with the screen/sleep could this be a hint?
BTW: task29 doesnt help at all =[ cant anyone help?
Are you using Windows Mobile or Android?
Hard reset and see if the problem goes away.
running windows mobile and android. Cant boot into android because I receive that error message previously stated... Hard reseting doesnt help =[
Running WM, and I've done 2 hard resets and a ROM flash.
Interestingly enough, the last thing I did before having problems was to run up and play with the latest version of Android, using the cab install version.
Is there some code for that (perhaps used for the power button to intercept the press) that could be remaining in rom after the reset???
Clutching at straws here...
Ok, found this at the end of the Android thread:
Quote:
Originally Posted by sd73ta
not sure if this is relevent but my phone was throwing a **** fit today. The screen wouldnt wake and the soft reset button wouldnt work. I task 29, flashed stock and custom roms, new radios, hard reset. I tried a new sd and sim card. The problem ended up being the hardspl. I would have never guessed it would cause all those problems. Some one finally suggested i try and re run the hardspl and bingo everything was fine. So it wouldnt hurt to give that a try
thanks a lot, man!
this pretty much solves it - mines' also working now
Note: Flashing hard spl seems to have fixed mine too!
Hmm... could this HSPL also cause a problem with not connecting the device to PC? (device is not reckognized)
Hard SPL Reflash
Hey there, did you just reflash Hard SPL and evertything was fine? or did you hard reset and reflash your ROM also after reinstalling Hard SPL?
Thanks!
Michael
bbilko said:
Ok, found this at the end of the Android thread:
Quote:
Originally Posted by sd73ta
not sure if this is relevent but my phone was throwing a **** fit today. The screen wouldnt wake and the soft reset button wouldnt work. I task 29, flashed stock and custom roms, new radios, hard reset. I tried a new sd and sim card. The problem ended up being the hardspl. I would have never guessed it would cause all those problems. Some one finally suggested i try and re run the hardspl and bingo everything was fine. So it wouldnt hurt to give that a try
thanks a lot, man!
this pretty much solves it - mines' also working now
Click to expand...
Click to collapse
Thanks a bunch for posting hat here bbilko!! will try when I get home from my classes
Well i tried flashing the ROM, and hard rest but that did NOT work
Hard SPL on top of those did, someone else will have to test JUST using Hard SPL to fix the problem
bbilko said:
Well i tried flashing the ROM, and hard rest but that did NOT work
Hard SPL on top of those did, someone else will have to test JUST using Hard SPL to fix the problem
Click to expand...
Click to collapse
I just booted up into my current rom(firestorm) and didnt let it sleep, plugged it in and flashed hard-spl, and it works now!! So dont hard-reset, just flash over your current rom.
Hmmmmm...
Just out of interest (as I'm always updating and playing with android) which version screwed with the phone?
Although it seems to be resolved, I'd rather not have to go though the bother of re-installing HSPL
I was using the cab install version
Project Android 031710v2.cab
Just to note further, before using it I had not installed Hard SPL, nor had I flashed my TP2 to any official ROMS
If I have the hardware keyboard out and the phone goes into sleep mode and I close the phone, when I hit the power button, I get the issues shown in the attached images. It won't respond to anything unless I open out the keyboard and close it again or, tap on the notification area and close the notification screen. No issues if the phone is not allowed to sleep.
Don't want to hard reset if I can avoid it, anyone else had this issue?
I have never seen my device do this, but I don't think I have ever let my device go to sleep while in landscape.
To avoid this, why don't you just change your backlight settings? While on battery power, set the backlight to turn off if idle for 5 minutes or something. This way you'll never have it fall asleep on you. Unless of course you read extremely slow and a page takes 5 minutes.
Was thinking about increasing the backlight settings for a bit longer. I had that situation by chance last night and tried various things, uninstalling software, bluetooth head set, changed radio, hard reset and even task29 and a new flash, still same issue.
Just starting to get fed up with these little annoyances, would be nice if it just worked, lol.
Wow that's rather odd that you did a hard reset and still had the issue. That would suggest that it is most definitely device specific. Maybe you can call your carrier, and if it's your lucky day they can replace your phone. ??
Why no try Energe ROM, It has no such problem.