Develop Bugs

[Q] Question for Note 2 HK owners

Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?

DroidPH said:
Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
Click to expand...
Click to collapse
Just take it to Samsung Customer Service Centre and ask them to check for you.

DroidPH said:
Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
Click to expand...
Click to collapse
Where you brought it ? I brought my Note 2 from Fortress also not authorized. Maybe it is for Synergy or Kentech distributor only !
Always register your warranty at Samsung Hk website --> samsung.com/hk/

Perhaps u entered the wrong code.
When I tried register it treks me the same thing. But I es registering using my imei number. Under the battery on the phone itself there is a serial number beneath the imei code. I register using the serial number and it works.
This is on sme samsumg Malaysia electronics though..
Sent From my Samsung Note 2 GT-N7100

Thanks for the input guys. Called synergy and they told me that my unit maybe came from another distributor. Ill go tomorrow and check it with the service center. Hopefully I can confirm that I still have local warranty.
Sent from my GT-N7100 using xda app-developers app

droidph said:
hi, new note 2 user here.
In hong kong you can check for your warranty on the shkad website. I tried to register mine today but says "sorry! Your device is not from authorized distributors of samsung electronics hk limited" checked with the shop that i bought it from and they said they don't know why it doesn't register cuz the phone is made for the hk market.
The box that the phone came with shows the samsung hk website address.
Checked the csc and its tgy which is a hong kong firmware. Tried to check the build number online but can't find any solid info
it even has the hk warranty card that came with it
what gives? Where do i get the warranty?
Click to expand...
Click to collapse
在撥號介面輸入*#06#以及*#03#記下所顯示的code，然後進入設置-關於-狀態-將序列號發上來，查一下就能知道你的手機原始銷售地了。

I haven't been able to register my N7015 HK version here in the states.

You don't need to register online for warranty.
You will have to bring your purchase invoice and your phone to HK Samsung CS for service.
If in doubt, I advice you bring your phone and the invoice to Samsung CS check first, they will verify your phone.
Sent from my GT-N7105 using xda premium

Can all Samsung service centres repair your device?

Example in my market, Singapore, we dont have N7100, only N7105. Can i just bring it to any service centre there and ask them to flash back stuff for me? Or hardware issues. I'm sure the hardware is the same except the mobo? Its kinda ridiculous that i've to bring it to another country, Malaysia which has the N7100 in the market to repair?

[Q] HTC Repair service

Hi all.
My phone is stuck in boot loop and I am unable to get it to unlock.
I am thinking of sending it to HTC for repair. But I am afraid they will directly suggest replacing Motherboard.
Is this true? Or does anyone know if they try to repair Motherboard using JTAG or something. I don't want to spend a lot on a 2 year old phone.
Regards,
Amit

amit112amit said:
Hi all.
My phone is stuck in boot loop and I am unable to get it to unlock.
I am thinking of sending it to HTC for repair. But I am afraid they will directly suggest replacing Motherboard.
Is this true? Or does anyone know if they try to repair Motherboard using JTAG or something. I don't want to spend a lot on a 2 year old phone.
Regards,
Amit
Click to expand...
Click to collapse
Hi amit
In India HTC service centers are now taken by TVS electronics
They will definitely know that u unlocked the device as it happened to me tooo
Finally I wud suggest if u stay in delhi
Then ..go to gaffar market and get it fixed
Regards

Thanks for your help @kantry123
kantry123 said:
Hi amit
In India HTC service centers are now taken by TVS electronics
They will definitely know that u unlocked the device as it happened to me tooo
Finally I wud suggest if u stay in delhi
Then ..go to gaffar market and get it fixed
Regards
Click to expand...
Click to collapse
Actually, at present I am in Los Angeles. So I am not going to Delhi anytime soon. But thanks a lot for the information.
It may be useful for others or me in the future!
Regards,
Amit

htc service center in chennai
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[Q] Help buy LG G3 Version of Hong Kong Macau tiphi

I want to buy Mobile LG G3
Version Hong Kong Macau Taipei Is it just locked on the China Unicom network or works on all networks
(2g ، 3g)

No one knows the answer
raashaad2010 said:
I want to buy Mobile LG G3
Version Hong Kong Macau Taipei Is it just locked on the China Unicom network or works on all networks
(2g ، 3g)
Click to expand...
Click to collapse
No one knows the answer

You tried asking their customer service?

lg g3
DelBoy said:
You tried asking their customer service?
Click to expand...
Click to collapse
I have not bought so far
But I want to buy from Taobao (LG G3 dedicated China Unicom) I do not know is it is locked or working in other countries

I know you want to buy it. But before buying you can always ask customer service for the info.

speak
DelBoy said:
I know you want to buy it. But before buying you can always ask customer service for the info.
Click to expand...
Click to collapse
Customer service speak Chinese language I did not understand something he did not understand me

Why do you want the chinese model may i ask if yoy dont speak chinese and want to use it in other countries!?!?
Sent from my LG-D855 using XDA Free mobile app

1. because the price is low (in my country price $ 440 but almost $ 200 version China)
2. I am interested in 2g network
Because the 3G does not work in my country so far )( 3g Will work after months)
http://tw.taobao.com/item/424485573...m=a230r.1.14.1.opIl8D&ns=1&abbucket=13#detail

LG G4 H815 has issues. Send it to LG Taiwan for repairs?

I have an "international" H815 that seems to reboot at random times. A few times simply answering a phone call it caused a reboot. The IMEI says its from Taiwan. It is less that a year old. I am in the US. Do I send it to LG Taiwan for warranty repairs? If yes, has anyone done it? Their web site is in Chinese which I do not speak.
Thanks

Lol same pinch
Lol i am facing same issue if u get it fixed by any means please let me know so i can fix mine too!!:good:

drsatra said:
Lol i am facing same issue if u get it fixed by any means please let me know so i can fix mine too!!:good:
Click to expand...
Click to collapse
Sorting this out but from Canada. I tried customer care, was met with "Phone was not sold here so there is no warranty." Attempting to use social media to get something else done.
I'll update if they reply.

Hey Guys, I have been facing this boot loop since 3rd Jan. I inquired with the service station and they will either change the chipset board of your Phone or give you a new one. My advise is to go for a new one with S/N starting with 510 or above as this problem is with all the LG G4 with S/N starting with 505-509. Am in Oman now and gonna claim my warranty in Dubai.

Where did you buy the phone? What store? In Germany, I can ask the retailer to send the phone in for repairs. The retailer then sends it to the manufacturer/licensed repair workshop. That's because of German warranty law, to which a seller is bound. You might wanna check US law regarding warranty.

Quick update:
I got a response from LG Taiwan
"Dear customer:
Thank you for choosing LG.
Regarding your inquiry. Please contact our service center
We will provide repair services. Thank you!!
Authorized Repair Center :
Tel : (02)2788-1909
Address : 3F., No.6, Ln. 50, Sec. 3, Nangang Rd., Nangang Dist., Taipei City 115, Taiwan (R.O.C.)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
LG ELECTRONICS TAIWAN TAIPEI CO.,LTD
LG Customer Service Center:0800-89-8899
08:30 - 18:00 in the vacation of 08:30 - 22:00 on ordinary days
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "
I called the company listed, luckily they had someone who spoke English. Bad news is they said the cost to send the phone in, replace the motherboard and send it back to Canada would be more than the cost to replace the phone. I asked about it being covered under factory warranty and mentioned the e-mail above.. the tech asked me to speak to LG.
Send LG another e-mail with the details of the conversation with the repair center, waiting to hear back from that. Given this experience I think I'm going to give LG Canada another go. In the meantime this G4 is sitting dead on my desk.
This is insane.

Did you have any luck in getting it repaired?

Short answer is no. LG asked me to send the phone to a friend in Taiwan so the friend can assist in the repair.. I can't say I have any friends in Taiwan so I let it go. Bought a Samsung S6 that gave me issues as well then got a handed down iPhone.