Develop Bugs

Disappointing warranty

Hi!
this is a story about the warranty on the t-mobile mda pro in austria.
I had a problem with the device since i bought it: The headphone-jack did not work. As I don't really need it, i didn't care about it for a long time.
Last monday I decided to bring it to the service center "kapsch". They repair mda devices for t-mobile in austria.
-> today a guy from kapsch phoned me and told me, that they could NOT repair the device on warranty, because I have the Jasjar WWE Rom installed.
Can they really do that?
1.) the Jasjar rom fits the device anyway! so why should I loose warranty, if i use it?!
2.) the rom hasn't anything to do with the headphone jack.
I really don't understand, why they try to charge me the repair costs.
can somebody explain that to me? thats so stupid!
I will tell you how the story goes on. I'll have to discuss the case again with the technicians.
greets

Flash back your device with the MDA pro original rom then take it back to the service repair, lets wish they didn't mark your device..

who live in lebanon plsss help my one x screen didn't work any more ?????

hi guys i have issue in my new htc one x screen ,,,,,,,,,,,
when i turn the screen off then on it show me color lines or it didn't turn on accept the bottom keys it lights and when i press hardly on the back of the phone or the face of the screen it turn on with zoooom display ,,,,,
here in syria we didn't have Agency htc to repair my phone screen sooooo pleassssssssssse if any one live in lebanon can you please tell me were i can go to repair my phone or branches of HTC ((((for more information i also try many software but it useless & i also had no smudge or any fall...also the screen is clean no scratches or water inside it ))))))
tnxxxxx alot

I live in the UK. But can tell you that from what ur saying it's a hardware fault nd will need to be repaired or replacement. Nothing else will fix it
Sent from my HTC One X using xda premium

Mohanned
if you can go to Beirut,
go to the htc shop in front of Hotel Dieu Hospital..

Nad2012 said:
Mohanned
if you can go to Beirut,
go to the htc shop in front of Hotel Dieu Hospital..
Click to expand...
Click to collapse
Were do u live nad?
Sent from my HTC One X using XDA

ned
tnx guys for your replys ,,,,,
pls nad can u tell me where is the street of the store (htc maintenance) in beirut
plsssssssssssssssssssssss

Dubai bro, thats the nearest htc repair center with an international warranty, i live in Lebanon, and had a call from htc egypt, so i asked them since i have an international warranty, they said its in Dubai......

Go to the HTC Official Reseller infront of Citymall next to almaza in Beirut.

when you go to Beirut go to bourjhammoud and you'll find a shop called Queen Cell he repairs almost every cell. Gd Luck

[Q] Need Galaxy Nexus GT-i9250 Motherboard

Hi Guys!!!I Am in Trouble...i m from India and i need motherboard for my galaxy nexus as my old motherboard is totally damaged:crying: .plz help me out If any one knows where can i get the motherboard pls let me know (in India) online links or any other info....thanks in advance:fingers-crossed:

Dhruv satra said:
Hi Guys!!!I Am in Trouble...i m from India and i need motherboard for my galaxy nexus as my old motherboard is totally damaged:crying: .plz help me out If any one knows where can i get the motherboard pls let me know (in India) online links or any other info....thanks in advance:fingers-crossed:
Click to expand...
Click to collapse
HI dude, did you manage to get a motherboard? I am in need of one too (in India, Chennai).
Also can you share what was the issue you were facing? I am facing endless reboots (NAND failure).

can you point out where you bought your board .
i'm currently living in CZ
regards

[Q] Help to Find Repair Shop Replace LCD+Digitizer N5120

Help will be appreciated in finding a repair shop that can replace my N5120 LCD+Digitizer.Samsung USA cannot help
I was giving Samsung UK phone but they too cannot since I live in the USA, I am in catch-22. Anyone one know
a repair shop that can replace it for me in the USA? Thanks

LG G4 H815 has issues. Send it to LG Taiwan for repairs?

I have an "international" H815 that seems to reboot at random times. A few times simply answering a phone call it caused a reboot. The IMEI says its from Taiwan. It is less that a year old. I am in the US. Do I send it to LG Taiwan for warranty repairs? If yes, has anyone done it? Their web site is in Chinese which I do not speak.
Thanks

Lol same pinch
Lol i am facing same issue if u get it fixed by any means please let me know so i can fix mine too!!:good:

drsatra said:
Lol i am facing same issue if u get it fixed by any means please let me know so i can fix mine too!!:good:
Click to expand...
Click to collapse
Sorting this out but from Canada. I tried customer care, was met with "Phone was not sold here so there is no warranty." Attempting to use social media to get something else done.
I'll update if they reply.

Hey Guys, I have been facing this boot loop since 3rd Jan. I inquired with the service station and they will either change the chipset board of your Phone or give you a new one. My advise is to go for a new one with S/N starting with 510 or above as this problem is with all the LG G4 with S/N starting with 505-509. Am in Oman now and gonna claim my warranty in Dubai.

Where did you buy the phone? What store? In Germany, I can ask the retailer to send the phone in for repairs. The retailer then sends it to the manufacturer/licensed repair workshop. That's because of German warranty law, to which a seller is bound. You might wanna check US law regarding warranty.

Quick update:
I got a response from LG Taiwan
"Dear customer:
Thank you for choosing LG.
Regarding your inquiry. Please contact our service center
We will provide repair services. Thank you!!
Authorized Repair Center :
Tel : (02)2788-1909
Address : 3F., No.6, Ln. 50, Sec. 3, Nangang Rd., Nangang Dist., Taipei City 115, Taiwan (R.O.C.)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
LG ELECTRONICS TAIWAN TAIPEI CO.,LTD
LG Customer Service Center:0800-89-8899
08:30 - 18:00 in the vacation of 08:30 - 22:00 on ordinary days
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "
I called the company listed, luckily they had someone who spoke English. Bad news is they said the cost to send the phone in, replace the motherboard and send it back to Canada would be more than the cost to replace the phone. I asked about it being covered under factory warranty and mentioned the e-mail above.. the tech asked me to speak to LG.
Send LG another e-mail with the details of the conversation with the repair center, waiting to hear back from that. Given this experience I think I'm going to give LG Canada another go. In the meantime this G4 is sitting dead on my desk.
This is insane.

Did you have any luck in getting it repaired?

Short answer is no. LG asked me to send the phone to a friend in Taiwan so the friend can assist in the repair.. I can't say I have any friends in Taiwan so I let it go. Bought a Samsung S6 that gave me issues as well then got a handed down iPhone.