Develop Bugs

Qtek 2020 frozen after rom upgrade

I have a qtek 2020 with v1.52 rom. I downloaded the new Italian rom (1.72.04ITA) from www.windowsmobile.it and I tried to upgrade it.
After erasing internal rom the upgrade process stopped with a fault message:
Error 112: ce rom update error
Now the display is dark. I can read “serial” or “USB” on it.
What’s happened?
I tried again 10 times but nothing.
It seems that connection between pc and qtek wasn’t correctly established. This because the little activesync icon (bottom right) is now always gray, never green.
Help me please!

Hm...
When OS is not started, PC ActiveSync cannot connect to your device, i think this is indeed...
But open Windows Task Manager and kill process wcescomm.exe (this is that tray icon of ActiveSync) and try to run update again...
HTH

> open Windows Task Manager and kill process
> wcescomm.exe and try to run update again
I tried but nothing.
I also tried to execute XDAtools but I recieved the following message:
Cannot execute the remote communication program.
Please make sure that USB/Serial cable is properly connected.
What can I do?

Does your device changes the screen from "Serial... blablabla..." to "USB... blablabla..." when you put it into cradle?
If so, what update writes when you try to run it (after putting device into cradle and killing activesync)?

> Does your device changes the screen from
> "Serial... blablabla..." to "USB... blablabla..."
> when you put it into cradle?
Exactly
> If so, what update writes when you try to run it
> (after putting device into cradle and killing ActiveSync)?
I can read following messages:
* Message 1 *
Cheking info on your pocket pc. Please don’t disconnect.
-----------------------------
* Message 2 *
Your pocket pc software is about to be update from:
Device CE image version: (now this is blank, the first time I attempted the upgrade was 1.52.00ITA)
Device CE extended image version: (now is blank, first time was 1.52.93)
Device Radio image version: (now is blank, first time was 1.06.1)
To
CE image version : 1.72.04
Extended image version: 1.72.128
Radio image version: 1.14.00
-----------------------------
* Message 3 *
The current software is being erased
Stage1: erasing ROM. Please wait
(But bar will stay at 0%)
-----------------------------
* Message 4 *
(After 2 minutes)
Error 112: ce rom update error
Any ideas?

Stupid question, but do you have pluged charger to cradle? I assume that so...
On other hand, I searched through this forum and found this links:
http://forum.xda-developers.com/viewtopic.php?t=10333
http://forum.xda-developers.com/viewtopic.php?t=8835
HTH

I tried, but nothing.
Anyway thank you for your reply

Hm... I was solving this issue yesterday and try to download update again (some corruption may come when update is downloaded) and flash it again...

I did it. I downloaded and tried also other international rom version, but nothing to do.
I’m going to call the costumer service ...

This is strange... :evil:
Unhappy, we are so far from each other... I want to help you...

Do you by chance have your cradle plugged into a USB hub? There have been many reports of problems in this configuration.
If so, try it with the QTek cradle plugged directly into the computer.
If not, a call to the service center may well be in order.

> we are so far from each other...
> I want to help you
You are very kind. But I live in Rome ...
> have your cradle plugged into a USB hub?
No, it is plugged directly into pc
Service center seems to be the only chance
:roll:

Me too..
Hi!
Just experienced the exact same thing :-(
I hate it!
I has done it one time before, and then I had to send it in to be repared. I dont know what they do, but I got it back working again.
But now when I saw the new official 1.72 rom, I wanted to give it another try.... but... now its dead again, doing the exact same thing as yours...
any news?
Regards
Peter.

You are very unlucky.
Today I’m going to call service center.
I hope they’ll solve problems quickly.
I’ll tell you what’s goin’ on.

Working!
hey!
I actually got it back to life!!
I took a different PC, connected my qtek and just started the upgraded again, even though the activesync wasnt connected. It started to upgrade, and my Qtek is now back to normal with 1.72!
Try if you can, with af different PC...
Today my service center replyied to my email regarding this, sayning that they couldnt help my, and there was no guarantee since i tryied to upgrade my self :-(
So, good thing i did it my self

I was thinking about it because I had some problems with usb ports on my pc. So this morning I tried the upgrade from another pc and ... YEEEAH.
I make it !!!
Now qtek 2020 works again !!!

Yeah!
Congratulations!
Good thing we have this forum
Experienced any problems with the upgrade yet?

yes.
still problems with bluetooth connection: no signal available from gps reciever. :shock:
problem solved by downloading bluetooth tools from:
http://bluetooth.i-networx.de/index_e.html :idea:
now it works fine.
bye

hi,
i just received my o2 xda 2, i decided to upgrade to 1.60 when i saw 1.72 it's out:
1st quest:
where could i find 1.72?
Does the qtek one works with my xda?
thnx
ciao mario!!come ti va col gps BT e tomtom3?

Hi!
I would definetly not try to do any upgrade as long as the upgrade isnt directly comming from your service center. All the XDA upgrades I tryied on my Qtek didnt work at all...!
Be carefull!

BLUETOOTH

Hi Everybody,
I have an xda11 and have upgraded everything BUT i just cant get the bluetooth running properly all the time. could someone suggest something other than the obvious. I really screwed up my phone with bluetooth tools and their must still be something in the registry that is affecting my bluetooth. I have a hello2 headset which is fantastic. The problems really started with bluetooth tools. I have done several restores from my card but i think the problem is in the registry............anyways i love gadgets and you guys are the bomb.
ROM VERSION 2.06.00WWE
ROM DATE 06/14/04
Radio Version 1.18.00
protocol 1337.38
extrom version Sin.Merged v2.0

Hiya
Can you provide a few more details? Eg..
What OS?
Have you done a hard reset to refresh the device and still having BT issues?
What version of BT Tools did you install?
What exactly the issue with BT is: it stays on for a minute and then turns off / doesn't come on at all / any error messages?
Cheers
Ant

Thanks for responding
The operating system is
WM2003 second edition
version 4.21.1088 build 14132
Done a hard reset
The version of BT Tools was 1.1 (i think) but i did remove it.
and yes it stays on for a minute or it doesnt answer but it knows its on.
I just think ive screwed something up in the Reg. I have spb 2.5 , and a heap of programmes on it.
When doing a restore from my storage card - do i have to restore registry otherwise it would leave the "working" bluetooth after a hard reset.
I dont get any error messages-it just has a mind of its own. Also i cant answer another call while im on a call.
Sorry to be a pain..........if there is a BT stack i can download to overide this one-that wuld be cool or can someone tell me what dll's to delete so it fixes itself up????
Thanks again for your quick reply

Thanks for responding
The operating system is
WM2003 second edition
version 4.21.1088 build 14132
Done a hard reset
The version of BT Tools was 1.1 (i think) but i did remove it.
and yes it stays on for a minute or it doesnt answer but it knows its on.
I just think ive screwed something up in the Reg. I have spb 2.5 , and a heap of programmes on it.
When doing a restore from my storage card - do i have to restore registry otherwise it would leave the "working" bluetooth after a hard reset.
I dont get any error messages-it just has a mind of its own. Also i cant answer another call while im on a call.
Sorry to be a pain..........if there is a BT stack i can download to overide this one-that wuld be cool or can someone tell me what dll's to delete so it fixes itself up????
Thanks again for your quick reply

Bluetooth manager doesn't start until I soft reset

Hi all,
I have a strange problem: bluetooth manager works fine after a soft reset. I can my PPC the whole day and it will always start normally (read: the screen that shows BT shortcuts shows up). The problem occurs when I turn off the phone over night (flight mode). The next day I can't get the BT manager to show the shortcuts screen - BT can be switched on and off but neither the BT manager or the BT settings screen will show up (there is no error message!!!). After I do a soft reset everything starts working...
Has anyone come across this kind of a problem in the past? I couldn't find anything using search on this forum...
My device info is (DutchRetail ROM):
ROM: 1.40.00 WWE
Radio: 1.13.00
Ext ROM: 1.40.556 WWE
I have tried uninstalling almost all extra software that I have installed after a hard reset but the issue is still here.
Thanks for all suggestions on what else I can try.

Hi Poga,
Yep, I get exactly the same problem :-(
AndrewB
ROM (i-Mate) 1.40.00 WWE
Radio 1.12.00
ExtROM 1.40.176

Hi Poga,
Yep, I get exactly the same problem :-(
AndrewB
ROM (i-Mate) 1.40.00 WWE
Radio 1.12.00
ExtROM 1.40.176

Do either of you have Goodlink software on your device?

same problem no goodlink
Same problem but no goodlink software
I also get another funny problem where sometimes I go to connect to my bluetooth access point from my phone and it just has the little pie icon saying it's doing something, then it stops and it hasn't connected (the connection icon stays the same) and I can't make any sort of connection. It then does this everytime I try to connect.
I don't know how i fix it, but I combination of many soft resets various flight mode turn ons and fiddling it eventually works. It's very frustrating and it's happened on every software version. Right now i"m running 2.04.00. I have a CDMA from Telecom NZ running radio HA_01_151 right now (but I've tried other radios).
Somebody else had this problem I noticed but nobody replied to his posts.

I've got the same problem I hope someday that someone makes a fix for it. I run the XDA IIs BlueAngel 1.40.00 Asian O2 ROM WWE. =/.

Same problem here - only solution I had was to go into settings/memory and then stop all programs running - then the bluetooth manager appears without the need for a softboot..
Pain in the arse. :!:
poga said:
Hi all,
I have a strange problem: bluetooth manager works fine after a soft reset. I can my PPC the whole day and it will always start normally (read: the screen that shows BT shortcuts shows up). The problem occurs when I turn off the phone over night (flight mode). The next day I can't get the BT manager to show the shortcuts screen - BT can be switched on and off but neither the BT manager or the BT settings screen will show up (there is no error message!!!). After I do a soft reset everything starts working...
Has anyone come across this kind of a problem in the past? I couldn't find anything using search on this forum...
My device info is (DutchRetail ROM):
ROM: 1.40.00 WWE
Radio: 1.13.00
Ext ROM: 1.40.556 WWE
I have tried uninstalling almost all extra software that I have installed after a hard reset but the issue is still here.
Thanks for all suggestions on what else I can try.
Click to expand...
Click to collapse

cw6447 said:
Do either of you have Goodlink software on your device?
Click to expand...
Click to collapse
I do and I have the same problem. I've been suspecting that it may have something to do with that because when I reset and I can start the manager just fine before I start Goodlink, but after I start goodlink it's a pain. Once, I tried to start BT manager then it didnt... i forgot all about it then suddenly some 11 hours later it just popped up by itself. Goodlink had been running continuously.
Any ideas???

I sometimes have the same effect.
What I usually do to resolve it (without soft reset):
- I installed PocketNav (kills programs which run in the background)
- I select 'Close all but Ative' in PocketNav
Then the Bluetooth Manager works again.
Hope it helps.
A

This is due to memory limitation in WM2003SE. When it finds that the memory is not sufficient it wont run Bluetooth Manager or Wifi. I had this problem a lot until i have shifted to WM5 which has more than 100 mb when the device starts. I guess that is why M$ has built WM5 for that reason and also for persisten storage of course.

The "memory limitation" is indirectly the problem. The Goodlink, which is more than three times the memory hog as any other 3rd party app out there, is the direct problem. I could write a college discertation on the amount of bugs in this awful software. And yes, it is good for push email...but at the expense of everything else that is good about these multimedia devices we own. The typical "close-when-you-tap-the-X" software utilities don't shut down Goodlink on my device even though they successfully shut down every other software I own (over 40 titles). So I have to use MemMaid to kill its process. But Goodlink will restore itself in a matter of minutes as it ventures out to the server looking to synch mail, calendar, contacts. If there was ever a reason to bring back public hangings, it would be for the Goodlink windows OS development team.

I don't really see any issues with Goodlink eating my memory. Then again, I've converted from a strictly fun user to a strictly business user so the whole gaming and multimedia thing doesn't quite do it for me anymore.

Steiner,
I tried PocketNav to see if it would truly close GoodApp.exe. Although it does seem to shut the application down, the 6+MB exe still is open in memory. Using MemMaid it shows that it never really closes.

I also didn't have the Goodlink software installed . My solution to the problem was: I installed the Sprite Backup software and set it to automatically restart my PPC @ 6 am after creating a backup. So in a way, this problem was very benifical to me - I now have a fresh backup of all the software every morning and the device reboots every morning without my intervention (no BT errors, no WiFi errors, etc).

poga said:
I also didn't have the Goodlink software installed . My solution to the problem was: I installed the Sprite Backup software and set it to automatically restart my PPC @ 6 am after creating a backup. So in a way, this problem was very benifical to me - I now have a fresh backup of all the software every morning and the device reboots every morning without my intervention (no BT errors, no WiFi errors, etc).
Click to expand...
Click to collapse
Good idea!!! :lol:

Sync Sluggish then Suddenly my Qtek 9000 no longer works

Hi Guys/Gals
Before I return my device for warranty repair I thought I'd check out if anyone else has had this problem, and whether there is a simple fix.
My device has been running flawlessly (well almost) since I installed the latest Qtek ROM up until the following episode:
I sync with 2 PC's and noticed a couple of days ago that when syncing with one of these, the sync went on all day. I therefore 'soft reset' the device as this normally solves these sort of problems but the device failed to reboot.
After numerous 'soft resets' without success, I tried a hard reset, which gave me the 'push 0 to reset... x to exit' options and I slected 0 to hard reset. Still no reboot/response from the device. Then I tried the 'x to exit' option... nothing.
Removed SD Card/SIM and tried all the above again...and again... and again, all to no effect the device appeared dead other than for giving me the 'push 0 to reset... x to exit' options. No charging light etc.
So I tried to 'reflash'. The device successfully enters 'bootloader' (USB mode) and when I run the MauUpgradeNOID I get the message that my device is about to be upgraded to etc etc, then get the 'updating radio' progress bar as normal with the device screen also indicating that the 'radio stack is being upgraded...please wait' screen. As expected the software kicks me out with 'country ID error'. If I persevere and rerun the software I get back to the 'upgrading radio' bit and then it just sits there... for hours...
My device has (had) the latest Qtek ROM, with unlocked ExtendedROM where I installed just Wisbar and PhoneAlarm. Most of my other software running from SD Card.
I am completely frustrated!!! Can anybody help, or do you think this is a 'warranty' return issue?
ROM version: 1.30.77 WWE QTEK
ROM date: 02/20/06
Radio version: 1.09.00
Protocol version: 42.42.P8

Help! Hungs, On Wifi Connections O Sending Sms Msj!

I have a hateful problem, when i power on my hermes, and try to synchronize to Windows Live, the phone hungs, the same to sending sms, showing the screen of the lastest aplication that i use, and freezing the screen, foring to reset, i have triying flashing with diferents versions of roms, and the problem persist in each instalation, also flash my radio with diferents version but i dont have resolve the problem, try to fix bad blocks, but nothing bad, my spl es 2.10 olipro, any help is welcome ...

I'm having almost the same problem on my Cingular 8525. I can connect to a WPA/TKIP-secured WiFi network. IE is able to open Web pages over a wireless connection. However - after approx. 10 minutes tops, the PDA hangs, the backlight goes off and the PDA only responds to soft reset.
I've tried the WiFi driver patch mentioned in the FAQ, and it almost bricked my WiFi and Bluetooth. Thanks God SKTools have an option of restoring replaced system files from ROM - I did such a rollback for the driver files and now my PDA is at least back to its original state.
My configuration is:
OS ROM - wm6.premium.v2, dated 4/17/07, OS Version 5.2.1236 (Build 17741.0.2.1)
AKU 0.2.1
Radio: 1.41.00.10
Protocol: 3274.7020.18H
I'm on the verge of reflashing the device with the original WM6 ROM from ATT, but would prefer to avoid the flashing if possible, as I am an absolute beginner to this.