I just noticed that there is a small crack on the screen of my not even a month old MDA III. I NEVER dropped, got no scratches, no chips no nothing. Friend called me and i pressed Answer and it clicked ignore.. And then i noticed the crack! HOW DID the screen crack when im so CAREFULL.
The crack is at the bottom left of the screen makes the area surrounding it unusable. Only the touchscreen is cracked as the LCD looks perfect in the background.
Im on tmobile UK and i have no idea what to do! I was searching for replacement screens but no one has any for this model (or xda2s , pda2k,qtek 9090...)
Anyone have any suggestions?
send for repair, if it's 1 month old it's under warranty.
you'll have to give good argumentation about not being responsible for the crack though.
No warranty what ever i say to them...
They are supposed to contact me after they get intouch with the manufacturer and give me places where i can repair it..
But I aint seen that happening
There are loads of places selling touchscreens for the XDA2 and they arent that expensive. Isnt there anywhere selling touchscreens for the MDA3?(XDA2s)?
May be you can try this web site for repair. It looks professional but I have never tried it.
http://www.pocketpctechs.com
Related
Hello guys,
My PDA2k's screen is getting all scratched and I'm blaming myself for not getting screen protection.
Anyway, my PPC is still on warranty from i-Mate Dubai. Would they replace the screen for free? Anyone knows?
Thanks in advance.
Hey man, true story - my screen has a crap load of scratches everywhere, but once you put a screen protector over it you cannot see them or feel them. Trust me, it works with my xda iis, and my xda ii. It's never too late to get one ;-).
Oh nice. But still, if it's free, then I would get a new screen and a protective cover for it. Won't do any harm.
i dont think manufacturer (sp) warrenty would cover scratches............ you find that they only repair free of charge if it is a hardware or software issue within 12 months of purchase. meaning if something inside has gone faulty and it aint your fault.
since scratches were not on the device when it left there warehouse, it aint covered, lol 8)
While I had my Touch Pro 2 in my right pocket, I entered my car and the phones screen got a crack because of my stupid steering-wheel.
It's just a crack on the glass not the display itself, so the touchscreen and the display work flawlessly but the crack is pretty long (3-4cm).
Is there a way to change that upper part of the phone and how much does it cost?
PumpAction said:
While I had my Touch Pro 2 in my right pocket, I entered my car and the phones screen got a crack because of my stupid steering-wheel.
It's just a crack on the glass not the display itself, so the touchscreen and the display work flawlessly but the crack is pretty long (3-4cm).
Is there a way to change that upper part of the phone and how much does it cost?
Click to expand...
Click to collapse
This thread may be of interest http://forum.xda-developers.com/showthread.php?t=534883
Gordon
Thanks but it seems as if his screen totally broke. On my phone it's "just" the glass that has a crack. Like I said, it still works like a charm (besides windows mobile which is a pain in the butt )
PumpAction said:
...the phones screen got a crack because of my stupid steering-wheel.
Click to expand...
Click to collapse
ha ha, idiotic steering wheel, not getting out the way of your phone! (Sorry - I'm allowed to have a bit of fun with your misfortune as a drunk guy urinated all over my 1 week old Pro2... grrr!)
Anyway, on a more helpful note, I think your best option is to send it back to HTC for repair. They'll charge for it, but even if you could do it yourself, you'd void the warranty. Hopefully it won't be too expensive, but it's worth contacting them to see.
Let us know how you get on.
Thanks but I'm very busy at the moment and cant afford to wait some weeks for my phone to return
everybody is saying "glass", now i feel convinced that there's something missing from my phone. my touchscreen just feels like a membrane. only touchscreen i've used with glass is the iphone. please somebody tell me that there's not a problem with my TP2??
the softer layer is the resistive touch screen part, that pushes against the glass which holds back the LCD
so
Finger
(screen cover)
resistive touch screen plastic layer
glass layer
lcd
internals
Hi,
I am very sorry for your phone. Trust me I know how you feel You are the third person with me who has a serious problem with the screen.
The problem is the screen is a compact piece like a digital, square, rectangle box which consists of one part only. It has no seperate or tearable upper part on it, I know because I have ordered one from a third party.
Therefor the only repair solution is to change whole screen unfortunately. So you should return it to service.
Regards
PumpAction said:
While I had my Touch Pro 2 in my right pocket, I entered my car and the phones screen got a crack because of my stupid steering-wheel.
It's just a crack on the glass not the display itself, so the touchscreen and the display work flawlessly but the crack is pretty long (3-4cm).
Is there a way to change that upper part of the phone and how much does it cost?
Click to expand...
Click to collapse
there you go
http://cgi.ebay.com/Original-Touch-Screen-Digitizer-Lens-for-HTC-Touch-Pro2_W0QQitemZ270428419997QQcmdZViewItemQQptZPDA_Accessories?hash=item3ef6ca379d&_trksid=p3286.c0.m14&_trkparms=65%3A12%7C66%3A2%7C39%3A1%7C72%3A2127%7C293%3A1%7C294%3A50
but you problably cracked the lcd glass therefore you gonna need a new lcd.
aegeuss said:
Hi,
I am very sorry for your phone. Trust me I know how you feel You are the third person with me who has a serious problem with the screen.
The problem is the screen is a compact piece like a digital, square, rectangle box which consists of one part only. It has no seperate or tearable upper part on it, I know because I have ordered one from a third party.
Therefor the only repair solution is to change whole screen unfortunately. So you should return it to service.
Regards
Click to expand...
Click to collapse
How much did you pay in total and did you repair it yourself?
And I think that I just cracked the screen cover and nothing of the deeper ones.
I am delivering it to back to customer service. I bought the part but I could not change it; it was so hard to open that har and I did not want to void warranty.
So either use the phone with the screen scratched or change the lcd completely.
Regards.
So how much did you pay? Did you send your phone back to the uk or did you let it repair in ankara? And is there a good shop in ankara to change the language from a german touch diamond 2 to turkish (for usage with AVEA)?
And I just realized that I didn't crack the topmost surface but the deeper laying glass. Hmmmmm still working :/ I'm going to visit ankara this year and if it is cheaper than here, I might consider letting it repair over there.
I have sent it to UK via a friend. The repair shop in Ankara did not want to deal with since it was brand new under guarantee and they didn't know the device well. So I did not take the risk, chose the hard way, I think this seems to be the corect way.
I don't know yet the repair price though.
Regards.
Cracked mine too sent away under insurance and they simply sent me a brand new phone.
Right so long story cut short, my beloved Desire has decided to stop working after being dropped from a small height by a friend, the glass has cracked, the LCD is bleeding, while the digitiser seems to work fine still. Is there anywhere recommended that will replace it for me? Or any decent site selling OEM parts?
Cheers
i have also had an accident with mine. the lcd screen seems to be ok but the glass cover cracked in a million placed. took it to a few repair places and are all pretty confident it can be fixed. only problem is the parts for the phone are not out yet as its so new. have been told it could be up 2 a month. contacted htc but they cant give me a quote, i have to send it to them first.
bump, might take a few pictures of it for your entertainment
Sounds like your friends owes you a new Desire!
Cracked Screen... ME TOO!
I too have had the unfortunate displeasure of seeing my brand new desire drop to the ground on my tiled floor bathroom and land in just the right position fo the screen to crack. Have insurance but as I had just that day switched to a new phone and contract with orange hadn't switched the IEMI number over with my insurer. Long story but didn't realise I had to switch as I have never claimed AS THE INSURANCE COMES WITH MY BANK ACCOUNT NEEDLESS TO SAY INSURANCE DOESNT COVER IT FOR 15 DAYS AFTER YOU REGISTER THE EMEI NUMBER OF THE NEW PHONE... so beware folks honest isn't always the best policy and sometimes having insurance with your phone provider can be a better option!..
No new screens available from any UK repAIRER YET SO WILL HAVE TO WAIT IT OUT WITH A HALf visible (but still working) screen.
I just joined your club.
I dropped my desire just 15 minutes ago onto some concrete stuff.
The glass screen is totally obliterated.....but the phone still works.
So 2 questions.
- Can I but just the glass part and replace it ? the underneath screen is ok
- How much can it cost ? ( if it's possible in europe...if not in canada or usa)
Both display and digitizer can be currently found on the internet, they're not cheap though...
http://www.dealsniper.com/en/home/2563-htc-desire-glass-touch-screen-digitizer-replacement-7.html
http://www.iphone-spares.com/htc-parts/desire-lcd-screen-google-g7
They say LCD, I'd say it's a mistake, not sure though.
Are you kidding?
If it's just 60$ then it's very very cheap......
I will try to buy it.
Ps:
read this : http://tjworld.net/blog/htc-desire-tear-down
it's a photo tear-down and re-assembly guide on how to replace the broken glass digitiser
howzit guys
i see on the net that theres a new desire coming out and its got a lcd screen coz of the bad visibility in sunlight of our amoled screens
where can we get these lcd screens - mayb its better to fit a lcd onetime instead of amoled again
I also have a broken display.
And last week I ordered a new one on ebay. I got it today, but when I installed it, it wasn't working. Only a faded green light on the right side of the screen.
The phone booted ok (vibration at the beginning and the sound when it's booted - pin request).
Then I took the new screen out and began an close inspection. I was amazed that I found a freaking hole in the display (the original does not have one, obviously).
shrani.si/f/e/rz/25HpVJoS/p3300153.jpg
shrani.si/f/3V/tE/4hMdL00g/p3300154.jpg
shrani.si/f/1X/35/FLeujkL/p3300159.jpg
(there is an tireless w810i behind the screen with led on, u can clearly see the light shining through the display)
I'm going to send the pictures to the seller, and see what he says about it..
Anyone had similar experience? Or any explanation about the holes? (there actually two, second one is right on the edge, can't take a photo of that one..)
Hi,
has anybody encountered this?
Few days ago, I noticed my display is not "clean" anymore, it has a colorful oil-like blot on itself. The blot does not cover the whole display area, but has an almost
uniform 1 cm thick padding..that means the blot area is a smaller area in the middle of display.
By colour I mean a visual effect that resembles a drop of oil/gasoline in water on the street.
This happened to my sprint tp2 and soon after the touch screen stopped working. I just replaced it by buying a replacement screen/top housing on ebay. Quick an painless really, no need to fiddle with the digitalizer and all that mess. I hope this isn't the case for you but expect the worse my friend. Best wishes man.
You,ve probably got the dreaded Newton Rings. I had my screen replaced about 2 months ago by HTC for the same reason. Luckily I had a month left on my warranty so i got if fixed completely FOC. My warranty has now been extended to run out next month.
Update:
My newton rings got really bad a while ago, the screen stopped function at all.
I registered my TP2 directly to a Czech servicing company (I am Slovakian)..
Now comes the interesting part.
1) They sent a courier for the phone and it took them a veery long 3 business days to repair and send it back by a courier, directly to my office. The courier man had a specialy designed bag for protecting the phone on pickup.
2) They did not care at all about my forgetting to reflash stock SPL
3) Nobody asked them for this, but besides the digitizer, they also "repaired" (read replaced) the buttons, the silver border, the display and the rails in which the upper part moves. For free.
4) They flashed a Slovakian stock ROM for me..Who could have know, that know that such a thing existed
I sent in my broken phone with a shattered screen and cracked LCD. It's costing 140$ for the whole deal; has anyone else had this done to their phones?
I havnt heard of anyone doing such, taking the evo apart and replacing the screen/digitizer isnt too awful difficult for one to do on their own. Theires a youtube video with an excelent teardown. But it states a t4 torx to remove the 6 screws but mine were t5
I mailed mine in last thursday 10/14 for a non-responsive touch screen only on the right edge (faulty digitizer I assume). I un-rooted and mailed it in. I told the guy on the phone about my hairline power button crack and he said that wasn't covered by the warranty and they might have to charge me ~$140 to fix it. Called yesterday and they have replaced the screen and it is enroute via fedex should be here tomorrow 10/20 and they didn't charge my anything! I would have been pretty pissed if they had because the faulty digitzer is in no way due to customer abuse.
But yeah, a broken/cracked screen can probably be attributed to customer use and therefore isn't covered by the warranty
I had my touch pro repaired thru them and they repaired all the cosmetic stuff along with the unresponsive keyboard which was the reason I initiated the RMA.
I'm about to send in my Evo, the charging/usb port works intermittently
Frickin sucks goats nutz LOL